Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers.
Job Responsibilities
Interact with customers by answering phone calls promptly, and meeting with customers in person as needed.
Resolve complaints and customer problems in an efficient and friendly manner with the primary goal of satisfying their needs and continuing to earn their business.
Perform basic billing duties, including completing customer transactions, issuing refunds as needed, researching past billing discrepancies and taking care of product exchanges.
Generate new sales
Provide customers with status reports on applications.
Update customer databases, including contact details, past complaints and resolutions, billing information, and auto-shipment enrollment.
Meet weekly, monthly and annual goals for call volume, customer satisfaction, sales and rapid response times.
Analyze and set personal and departmental performance goals designed to improve customer satisfaction. Assist management in coming up with attractive incentives and rewards for superior performance.
Participate in weekly interdepartmental meetings and prepare to report on any customer issues that came up during the week and how they were resolved.
Job Skills & Qualifications
High school diploma or equivalent
Ability to comfortably sit for long periods of time
Attention to details
Strong interpersonal skills
$29k-33k yearly est. 60d+ ago
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Sales Ops Service Mgr-RBC/CNB Synergies
City National Bank 4.9
Concord, NH jobs
WHAT IS THE OPPORTUNITY? Provides day-to-day servicing for Relationship Manager/Banking Advisor clients, and relieves the Relationship Manager/Bank Advisor from performing account specific operational responsibility. Resolves client inquiries/complaints and identifies cross-selI opportunities by assessing deposit portfolio and client needs. Works directly with clients in all areas of deposit operations (e.g., wires, new deposit accounts, checking and savings account activity, Mobile Banking, Online Banking, CDs, loan payments and advances, etc.). Provides clients with accurate, timely and extensive information to ensure quality service and client retention. Oversees the risk associated with the operational aspects of client servicing and transaction processing for the portfolio supported.
WHAT WILL YOU DO?
* Client Services
* Act as primary liaison between the client and all areas of the bank. Perform follow up with all client requests to ensure completion and satisfaction.
* Resolve client inquiries and complaints and take appropriate action to prevent future problems. Contact clients regarding overdrafts (or other related problems) and perform follow-up necessary to resolve situation. Determine appropriate method of approach.
* Analyze client needs in order to cross-sell a wide variety of Bank services. Introduce clients to appropriate area within the Bank such as Wealth Management, International, and Treasury Management. Maintain complete knowledge of all bank products and services.
* Participate in cross sell activities with the Relationship Manager/Banking Advisor, as appropriate.
* Risk Management/Compliance
* Perform deposit operations-related activities within the department. Review and process deposits. Approve checks for cashing. Prepare and approve (within authority) outgoing wire transfers. Initiate debit and credit entries to checking/saving accounts for transfers, branch settlements, loan payments, etc. Assist with inquiries and transactions related to mobile banking and online banking activities.
* Review deposits and either approve, decline, or place holds on immediate credit based on knowledge of clientele, account balance, account history and other related factors, within delegated authority. Process/approve transfers, overdrafts, and waivers of fees, within specified authority limit.
* Maintain up-to-date knowledge of account activity by reviewing various reports (e.g., overdraft reports, large item reports, UCF, New Accounts reports, etc.) on a daily basis. Identify potential problems and take appropriate action necessary to avoid financial loss to the Bank.
* Ensure early identification and proper escalation of potential risk to appropriate level of authority.
* Facilitate new deposit account requests by providing disclosures, gathering documents and initiate ongoing communication with the client.
* Complete KYCs for new clients/entities/loans.
* Approve items from Banking Offices, EIP, Non Post, etc.
* Maintains and update DARS report.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Minimum 5 years' experience in client service, banking operations or banking relationship management support required.
* Minimum 5 years' experience in a banking or financial services environment required
* Minimum 5 years of experience with bank products and services (e.g. deposits, wealth management, cash management, international, etc.) required.
*Additional Qualifications*
* Bachelor's Degree preferred
* Excellent risk management knowledge.
* Strong interpersonal, verbal and written communication skills in order to effectively interact with clients and bank colleagues at all levels.
* Solid knowledge of all phases of operations (e.g., installment loans, new accounts, loan payments, statement handling, wires).
* Excellent analytical skills.
* Strong Microsoft Office Suite skills (e.g., Word, Excel, Outlook).
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $65,296 - $104,304 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
\#CA-DH
\#LI-DH
$65.3k-104.3k yearly 11d ago
Key Account Representative
3M 4.6
Concord, NH jobs
**Collaborate with Innovative 3Mers Around the World** Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
**This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.**
**The Impact You'll Make in this Role**
As a Key Account Representative you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
+ Being accountable for Precision Grinding and Finishing (PG&F/ASD) forecast attainment within supported Key Accounts
+ Developing Customers and processes to drive growth of PG&F Business
+ Responsible for collaborating with ASD US Subsidiary, PG&F Sales Director to execute key ASD/PG&F growth programs and NPI penetration strategies.
+ Supporting ISMC National Account Team on strategic PG&F growth initiatives
+ Developing strategic growth plans for key PG&F markets and end-user customers in region.
**Company Vehicle**
This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position
**Your Skills and Expertise**
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
+ Bachelor's degree or higher (completed and verified prior to start) from an accredited institution
+ Three (3) years of selling Abrasives in a private, public, government or military environment
+ Current, valid Driver's License
Additional qualifications that could help you succeed even further in this role include:
+ Expertise in Precision Grinding and Finishing abrasive portfolio and systems.
+ Experience with abrasive specific industrial safety regulations.
+ Experience in managing key accounts.
+ Experience in contract negotiations.
+ Strong track record of collaboration.
**Location:** Remote Based- Midwest and Northeast Area
**Travel:** May include up to 75% domestic
**Relocation Assistance: May be authorized**
**Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).**
**Supporting Your Well-being**
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
**Chat with Max**
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting
Applicable to US Applicants Only:The expected compensation range for this position is $142,479 - $174,141, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ****************************************************************
Good Faith Posting Date Range 12/05/2025 To 01/04/2026 Or until filled
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay & Benefits Overview: https://**********/3M/en\_US/careers-us/working-at-3m/benefits/
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
**Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.**
**3M Global Terms of Use and Privacy Statement**
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here (************************************************************************************************* , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at ********** or on Twitter @3M or @3MNews.
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
$33k-49k yearly est. 51d ago
Cybersecurity Practice Manager - Network and Edge Security | Remote, USA
Optiv 4.8
Manchester, NH jobs
will be fully remote and can be hired anywhere in the continental U.S_ The Practice Manager is a key leadership role within our Services consulting division, responsible for the technical leadership and personnel management of the Firewall practice. This individual will ensure that methodologies and service delivery processes are current, consistently followed, and effectively support high-quality client engagements. As both a people leader and a billable resource, the Practice Manager will oversee delivery standards, participate in client engagements, and mentor team members to ensure ongoing growth and excellence.
**How you'll make an impact:**
**Practice Leadership & Delivery Oversight**
+ Serve as the primary leader of the Firewall consulting practice, collaborating with senior leadership on strategy and day-to-day operations
+ Ensure all methodologies and engagement processes are documented, up to date, and consistently applied across all projects
+ Review and approve project deliverables for accuracy, completeness, and alignment with customer expectations and statements of work (SOW)
+ Participate in client engagements, including kickoff calls, on-site meetings, and final presentations to ensure technical quality and client satisfaction
+ Monitor consultant performance on a per-project basis and maintain data for ongoing reviews and development
**Staffing, Mentorship & Development**
+ Collaborate with Practice Directors and leadership to make staffing decisions aligned with consultant skills, goals, and client needs
+ Ensure consultants are equipped with the necessary resources and delivery plans for successful project execution
+ Mentor consultants through engagements, especially where a skills gap exists, and provide ongoing support and pairing as needed
+ Facilitate annual and pre-engagement training plans for skill development
+ Manage consultant utilization effectively, aligning bench time with practice research and capability-building goals
+ Conduct semi-annual performance reviews focused on development, training, and career growth
** Sales & Pre-Sales Support**
+ Provide technical expertise and sales enablement support for Network and Edge Security services, with an emphasis on Firewalls and other network security solutions.
+ Contribute to the creation and maintenance of pre-sales materials, including:
+ Customer-facing one-pagers and service descriptions
+ Internal sales battle cards
+ Practice brochures and website content
+ Support Optiv Account Managers and inside sales teams with client interactions, technical scoping, and SOW review.
+ Assist in developing sales training materials and sanitized deliverable examples for reuse.
**Subcontractor & Project Support**
+ Identify and manage subcontractor resources as needed, including SOW creation and coordination with the Delivery Management team.
+ Track pending project pipeline to forecast skills needs and plan resourcing accordingly.
**What we're looking for:**
+ Bachelor's or higher degree or its equivalent in certifications or work experience - with a preference in STEM, Computer Science, Cyber Security, etc.
+ Minimum 7 years of experience in information security, with a strong emphasis on Firewall solutions (e.g., Palo Alto, Cisco, Fortinet, Check Point)
+ 3-5 years of experience managing professional services teams in a high-growth environment
+ 3-5 years of experience with cybersecurity projects including risk, compliance, threat management, and digital resilience
+ 5-7 years of experience working with regulatory frameworks such as HIPAA, HITECH, FISMA, NIST CSF, GDPR, and MITRE ATT&CK
+ Strong leadership and communication skills, both written and verbal
+ Ability to interface with clients at all organizational levels
+ Demonstrated experience in team development, project quality assurance, and client satisfaction
+ CISSP or other relevant cybersecurity certifications preferred
Other Requirements:
+ Ability to travel up to 40% of the time
+ Willingness to work more than 40 hours per week as needed
+ \#LI-GN1
**Salary Range Description**
$134,600.00 - $184,500.00 Annual
_The Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component._
**What you can expect from Optiv**
+ A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (************************************************ .
+ Work/life balance
+ Professional training resources
+ Creative problem-solving and the ability to tackle unique, complex projects
+ Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
+ The ability and technology necessary to productively work remotely/from home (where applicable)
**EEO Statement**
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (************************************************** . If you sign up to receive notifications of job postings, you may unsubscribe at any time.
$134.6k-184.5k yearly 11d ago
Project Controls Analyst
Entrust Solutions Group 4.0
Concord, NH jobs
**_This is a remote role in the New England region._** We are looking for **Project Controls Cost Analysts** in the New England region to support our client, a major U.S. utility to help ensure the accuracy, consistency, and integrity of project controls across a multibillion‑dollar capital portfolio. Working alongside project directors, managers, engineers, and financial stakeholders, you will assist in developing and maintaining project budgets, forecasts, schedules, and performance reports. You will contribute to the coordination of project governance, support cost and schedule analysis, and help drive clear communication across teams to keep large‑scale electric infrastructure projects on track. This role plays an important part in enabling disciplined project delivery for a portfolio valued between $8-$10 billion.
**Key Responsibilities:**
+ Develop and maintain detailed project forecasts and cash flow projections for large multi-year transmission, substation and distribution capital projects.
+ Collaborate with project team members, attend and facilitate project status meetings to ensure accurate and timely cost data collection.
+ Monitor and analyze variances between forecast, budget, and actual costs; provide clear explanations and actionable insights.
+ Prepare and deliver regular project cost reports, including earned value metrics and performance indicators.
+ Support project managers in identifying cost trends, risks, and opportunities for improvement.
+ Ensure compliance with company policies, financial controls, and regulatory requirements.
+ Serve as the Project Controls liaison during contract award and execution phases, verifying that awarded contractors implement agreed Project Controls processes and escalate any deviations for corrective action.
+ Timely processing of Cost Accruals.
**Qualifications:**
+ Bachelor's degree required, Masters degree preferred.
+ 5+ years of work experience in Project Controls, Finance, Accounting or Project Management.
+ Experience specifically with large-scale capital projects (utility, construction, or infrastructure) is highly valued.
+ Proficient in Microsoft Suite (Word, PowerPoint, Excel-VLOOKUPs, pivot tables)
+ Excellent analytical, communication, and problem-solving skills.
+ Strong understanding of forecasting, budgeting, and variance analysis principles.
+ Experience with SAP & Procore preferred
+ Familiarity with earned value management (EVM) and related reporting standards is a plus.
**_This role is designated as remote in the New England region, giving you the flexibility to primarily work from home while staying actively connected to your team and projects. We value collaboration and responsiveness, so we ask our remote team members to be available when in-office presence is needed-such as for client meetings, team events, or training sessions. Our approach blends freedom with shared accountability, making ENTRUST an exciting and supportive environment for professionals who thrive in remote work settings with clear, respectful expectations._**
**Not quite right for you? For a full listing of all our openings, please visit us at:** *******************************
**Who We Are:**
ENTRUST Solutions Group, an ENR Top 100 company, is a community of people, 3,000+ strong, who are committed to our clients and each other. We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies.
**In return for top talent, ENTRUST Solutions Group offers:**
+ Generous paid time off and benefits
+ 401(k) retirement program with a company match
+ Career development programs
+ Tuition reimbursement
+ Flexible work schedule
**To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at:**
******************************************************
**Benefits & Salary:**
+ This position pays between $85,000 and $120,000 annually and is an exempt position.
+ Benefits offered include company sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually.
+ Full time employees are eligible to earn PTO hours.
+ May be eligible for discretionary bonus as determined by the company.
**_ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._**
**_Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST Solutions Group does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group._**
\#LI-LD1
\#NewEngland
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$85k-120k yearly 11d ago
Command Center Spec RLD
City National Bank 4.9
Concord, NH jobs
WHAT IS THE OPPORTUNITY? The RLD Command Center Specialist will monitor production, quality, and timeliness of work flow of Residential Mortgage Loans. This includes analyze departmental workflow, implement policies for uniformity and quality standards, and ensure compliance to regulatory requirements.As the Subject Matter Expert, they will conduct root cause analysis to identify bottlenecks, gaps, and inefficiencies then create actionable solutions including process improvements, system updates, and business rules. Responsibilities will include backlog prioritization, stakeholder presentations, change communications, and developing release criteria.This position will monitor and analyze key metrics and create reports to monitor key performance indicators and proactively anticipate trends. As an advocate for City National RLD employees and Clients, the Command Center Specialist will collate feedback to ensure a first-class experience.
WHAT WILL YOU DO?
* Analyze relevant metrics, identify trends, and create Key Performance Indicators
* Create and maintain accurate end-to-end process maps.
* Monitor capacity and assist with load balancing, including identify and develop automation opportunities.
* Participates in meeting activities to identify project goals and gain consensus on project steps, schedule and implementation procedures; fosters cooperation and involvement of support team.
* Interviews colleagues/client to identify and analyze needs; develops project plan and provides input to recommendations for request/problem resolution.
* Identifies internal and/or external resources to ensure successful project completion.
* Manages several projects of varying size concurrently and consults with all levels of management which may require coordinating activities across multiple departments and/or divisions.
* Fosters and maintains strong relationships with colleagues/clients to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice throughout project duration.
* Monitor submissions to the colleague suggestion box, vet potential solutions, and prioritize using cost-benefit analysis.
* Provide efficient, timely, and responsive professional service.
* Ensure that the Command Center Operations department promotes a positive, productive, diverse and supportive working environment and culture within the organization.
* Deliver actionable insights and recommendations to leadership, including executives, to improve owned processes and experience.
* Identify opportunities to reduce cycle times and optimize efficiency
* Ensure scorecards adequately measure Command Center objectives and align with goals across all RLD departments.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* H.S. Diploma
* Minimum 2 years of experience in project management, process ownership, or product ownership
* Minimum 5 years of experience with Microsoft Office, Microsoft Excel, including pivot tables
*Additional Qualifications*
* Bachelor's Degree highly preferred
* Strong ability to communicate through social/digital platforms and a keen understanding of trends in the space
* Working knowledge of change management principles
* Working knowledge of mortgage lending operations
* Keeps abreast of best practices, resources, and industry trends
* Maintains an excellent working relationship with RLD partners
* Strong creative and problem-solving skills
* Ability to work at a fast pace and meet deadlines
* Ability to communicate in a way that reflects City National Bank's values and commitment to client service
* Strong problem solver with a collaborative attitude
* Experience working in an environment with multiple stakeholders
* Strong organizational, multi-tasking and self-management skills
* Highly organized and detail-oriented
* Good written, verbal, interpersonal, analytical, and application skills.
* Ability to identify a problem and utilize root cause analysis methodology for a recommended solution
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $28.58 - $45.66 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
$28.6-45.7 hourly 12d ago
Mortgage Team Leader (Producing Loan Officer) Hybrid Role
Nextgen Mortgage 3.7
Nashua, NH jobs
Job Description
We are seeking a motivated and growth-driven Mortgage Team Leader to help scale and expand our lending platform. This is a hybrid role designed for a producing loan officer who wants to continue originating loans while also playing a leadership role in mentoring, coaching, and developing other loan officers.
This position is built for a high-performing mortgage professional who wants to increase overall impact and production without stepping away from their personal book of business. The Mortgage Team Leader will remain actively involved in day-to-day loan origination while helping guide and support loan officers through sales strategy, follow-up, and performance growth.
In this role, you will have access to hundreds of established real estate relationships and thousands of inbound mortgage leads each month generated through Realtor.com and Zillow, providing strong support for both personal production and team success. The role combines hands-on production with leadership, allowing the Mortgage Team Leader to lead by example, drive team momentum, and contribute to a collaborative, performance-focused lending environment built around loan officer growth.
Compensation:
$100,000 - $135,000 at plan earnings
Responsibilities:
Build a well-rounded team by hiring, training, and recruiting a strong group of branch personnel including mortgage loan officers/ MLOs, compliance, operations, underwriters, processing teams, and other mortgage professionals
Promote our organization in a positive way, with an emphasis on marketing and building new business with referral channels such as realtors
Exceed new business generation, pipeline, and sales management goals to increase market share
Monitor loan quality to ensure it is in alignment with company policies and procedures, and in compliance with state, regional, and federal guidelines
Qualifications:
Current NMLS or state license preferred
Strong industry knowledge and advanced technical/ computer skills
Must be able to complete all phases of the mortgage loan origination process and have demonstrated knowledge of FHA, VA, USDA, and conventional residential mortgage loan products and regulations
Must have strong judgment and decision making skills and excellent communication skills
About Company
NextGen Mortgage is a growing mortgage brokerage serving New England and Florida, built on transparency, teamwork, and professional growth. We support loan officers with the tools, leadership, and operational strength needed to succeed in today's market. Our high-performance environment allows experienced professionals to increase production, develop long-term careers, and scale their business. Our team averages more than ten years of industry experience, creating a collaborative culture centered on mentorship, integrity, and consistent results. NextGen provides modern technology, hands-on coaching, strong Realtor partnerships, and dedicated operational support to ensure smooth and efficient loan processing. We empower our team members with the resources they need while maintaining a positive, growth-focused atmosphere. If you want a company that values professionalism and invests in your success, NextGen Mortgage is the place to build your future.
It's a great day for mortgages!
$100k-135k yearly 12d ago
Senior Mechanical Engineer
Eaton Corporation 4.7
Concord, NH jobs
Eaton's ES AMER ESS division is currently seeking a Senior Mechanical Engineer to spearhead the design and implementation of mechanical systems - including HVAC, piping, and fire suppression - for mission-critical infrastructure, with a strong emphasis on data center environments. As the Engineer-of-Record, you will collaborate across disciplines to deliver high-performance, design-build solutions that meet demanding technical and operational requirements
The expected annual salary range for this role is $97000 - $143000 a year. This position is also eligible for a variable incentive program.Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**What you'll do:**
The Project Operations Team provides comprehensive engineering, procurement, and construction (EPC) services throughout the entire project lifecycle. Our team is committed to delivering reliable and efficient turnkey services while ensuring client satisfaction throughout the project journey. Our turnkey solutions encompass various stages such as project conception, specification development, engineering design, equipment procurement, construction, installation, testing, and commissioning. With a single point of accountability, our team specializes in handling both greenfield and brownfield turnkey projects and has expertise in designing and constructing high and medium-voltage substations and developing power distribution solutions for utilities, government, data centers, industrial, and commercial facilities.
**Key Responsibilities:**
- Conduct site assessments and support proposal development, including vendor coordination and cost estimation.
- Design HVAC systems including Evaporative Systems, Chilled/Condenser Water/Fluid Cooled Systems, Air Handling Systems with Hot/Cold aisle containment, liquid cooling designs/technologies at rack/row level and Building Management Systems (BMS) and automation controls.
- Develop concept drawings for proposals and detailed construction drawings for awarded projects. Produce and review equipment submittals.
- Act as the mechanical subject matter expert, partnering with internal team (electrical designers, AE engineers, PMs) and external stakeholders (vendors, contractors, regulatory bodies) to resolve issues and manage risks.
- Provide on-site support during construction, including responding to RFIs and participating in project meetings and commissioning activities.
- Participate in factory and field testing, commissioning, and quality assurance to ensure proper system integration.
- Demonstrate a willingness to learn about critical power distribution systems.
**Qualifications:**
**Basic Qualifications:**
- Bachelor's degree in Mechanical Engineering from an accredited institution.
- Minimum 10 years of experience in HVAC design and construction, including at least 7 years focused on data centers or mission-critical liquid cooling systems.
- Licensed Professional Engineer (PE) is required.
- Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
- Must reside in the United States and open to a remote position. Relocation is not offered.
**Preferred Qualifications:**
- 15+ years of professional experience in building HVAC design and construction with minimum 10 years' experience in data center or mission critical liquid cooling designs.
- Proficient in industry codes/ standards: UMC, NFPA, ASHRAE, UBC.
- Demonstrated knowledge of and experience with local/state code compliance and international building codes.
The application window for this position is anticipated to close on 1/30/2026
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
$97k-143k yearly 9d ago
Director, Client Development Affiliate Marketing - Capital One Ad Solutions (Remote)
Capital One 4.7
Concord, NH jobs
Capital One Ad Solutions is looking for a Director to join the Partnerships Team. You'll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Ad Solution's suite of products. In this client-facing role, the team is looking for a sales leader with product, data, sales, and strategic account management experience, to help integrate and create bespoke solutions for our top merchants. You'll act as a key liaison between our clients and internal teams, and be responsible for successfully executing their marketing campaigns from start to finish.
Key Responsibilities Include:
+ Partner with key external stakeholders including C-suite level contacts to help grow and cultivate Capital One Shopping
+ Integrate Capital One Ad Solution's products and services with our merchant partners
+ Leverage data and analytical methodologies to optimize and grow your book of business
+ Teach, support, and train agencies, industry partners, and other stakeholders on Capital One Ad Solutions
+ Work with Product, Revenue Management, and other key stakeholders to help drive our business
+ Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus
+ Building a pipeline of enterprise accounts, and owning a broad portfolio of enterprise relationships; proven ability to influence and build consensus across multiple teams
+ Demonstrated success leveraging data, analytical and communication skills
+ Create and deliver executive level decks & materials
+ Travel onsite for merchant visits and/or industry conferences
An ideal candidate will possess:
+ Strong strategic, analytical, and data-analysis skills
+ Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions
+ Excellent communication skills, both written and verbal
+ Experience in identifying, creating, and building strategies to achieve organizational objectives
+ Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners
+ Experience partnering on and creating product roadmaps
+ A strong deference to team culture, collaboration, and open communication
+ Demonstrable expertise in developing and executing successful retail partnership programs, joint marketing initiatives, and co-op advertising campaigns
+ Collaborate across our client team and within the commerce & retail media organization to solve, innovate, build skills and develop thought leadership and best practices
Basic Qualifications:
+ At least 12 years of experience in a strategic client facing sales or account management roles
+ At least 8 years of experience reviewing or analyzing data
Preferred Qualifications:
+ Bachelor's Degreee
+ 10+ years of affiliate, enterprise sales or performance marketing experience
+ 8+ years of leading high functioning Sales teams
+ Proven track record of managing, selling, and developing relationships with Strategic Merchants
+ Experience managing technical sales and integrations
+ Demonstrated success selling and managing merchants on sophisticated ad platforms
+ Strong data, analytical and communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $181,800 - $207,500 for Director, Capital One Ad Solutions
Richmond, VA: $181,800 - $207,500 for Director, Capital One Ad Solutions
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$181.8k-207.5k yearly 53d ago
Senior Mortgage Loan Officer
Northpoint Mortgage 3.5
Bedford, NH jobs
Senior Mortgage Loan Officer - Sales New Hampshire
Northpoint Mortgage is a New England-based mortgage lender recognized as one of the
Boston Globe's 2025 Top Places to Work
, with branch offices across several states. (AND GROWING) We provide a flexible, performance-driven sales environment and a strong commitment to supporting our loan officers. With local underwriting, local processing, and community-based branches, our team has a deep understanding of the local market and the needs of area realtors and homebuyers.
Are you ready to take the next step in your career and become a key contributor to an innovative and highly successful organization? At Northpoint Mortgage, we value transparency and accessibility-loan officers are encouraged to speak directly with our President and COO to gain insight into our structure, culture, and the advantages of a midsize lender.
Loan officers have the flexibility to work remotely or from any of our branch locations throughout the region.
The Northpoint Advantage
Customized and automated marketing solutions to support consistent client engagement and long-term referral partner retention
Streamlined underwriting and closing processes designed to reduce time from application to funding
Competitive and profitable pricing tailored to your specific market and client base
Advanced, customized automation supporting loan origination, product guidelines, pricing, HR systems, and marketing initiatives
Qualified Candidates Will Possess
An active NMLS license or federal loan originator registration
Strong professional communication and interpersonal skills
A proven ability to develop and maintain relationships with realtors, builders, attorneys, accountants, and other referral partners
The ability to perform effectively in a fast-paced, dynamic environment
Proficiency with mortgage and business-related software systems
Laurie Nelson, Business Development Manager, is available for confidential, immediate interviews. Phone: ************ Email: *************************
Interested in expanding your business into another New Hampshire area? Let's discuss the opportunity.
We are licensed to conduct business in the following states and territories:
California, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Virginia, and the U.S. Virgin Islands.
$30k-42k yearly est. Easy Apply 17d ago
System Administrator/Onsite/Nashua, NH
Triangle Credit Union 3.8
Nashua, NH jobs
A hired candidate will work onsite at our office in Nashua, NH
Role:
Responsible for the administration, implementation, support, and maintenance of server systems-both on-premises and in the cloud. Ensures all server environments are configured, secured, and maintained optimally to support business operations and compliance requirements. Coordinates system changes, patches, and upgrades with the Information Technology (IT) team. Provides support for core server services, devices, and applications, including troubleshooting, documentation, and incident resolution. Plays a key role in maintaining and optimizing the credit union's Entra (Azure) and Microsoft O365 environments, ensuring these systems operate efficiently, securely, and effectively. Supports basic networking tasks as needed to ensure seamless server operations. Responsible for the administration, implementation, support, and maintenance of the network infrastructure components on-prem and off-prem (cloud). Ensures they are maintained and configured optimally to support the business and remain in compliance. Coordinates network changes, patches, and upgrades with the rest of the Information Technology (IT) team. Assists them with support, maintenance and optimization of core network services, devices, and communications systems. Works alongside team to provide logistical support, respond to tickets, document changes, and assist with testing, assessment, diagnosis and resolution of network service outages and incidents. Responsible for maintaining and troubleshooting the credit union's Entra (Azure) and Microsoft O365 environment ensuring. the smooth operation of these systems running efficiently and effectively.
Essential Functions & Responsibilities:
Provide level 1 and 2 support for users requiring assistance with server, security, and IT issues. On-call coverage and occasional travel to branches may be required.
Support and manage server environments in collaboration with IT management and third parties. Perform diagnostics and provide support for server-related issues.
Analyze and evaluate server performance, including availability, capacity planning, and security posture.
Implement and maintain server security measures, including patch management, access controls, monitoring, and vulnerability remediation.
Assist with the administration of the Entra (Azure) environment, including Microsoft O365 components and SharePoint deployment. Research, recommend, and help implement new technologies to improve the server and cloud environment.
Participate in the analysis and design of existing and alternative server solutions.
Independently handle system monitoring, backups, application troubleshooting, and projects of all sizes.
Participate in disaster recovery planning, testing, documentation, and process improvement for server systems.
Perform basic networking tasks related to server connectivity, such as configuring interfaces, VLANs, and supporting network troubleshooting in collaboration with network specialists.
Perform other related duties as assigned, including travel between branches and participation in on-call coverage.
Knowledge and Skills:
Experience
Two (2) to three (3) years of similar or related experience in server or systems administration, Entra (Azure)/O365 administration in a hybrid environment, VMware administration, Windows Domain environment, and basic networking. Experience with desktop support is also valuable.
Education
Equivalent to a college degree (BS or BA in a relevant field). Certifications on Entra (Azure) or Microsoft related and server / network administration are a plus.
Interpersonal Skills
Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation; resourcefulness and problem solving aptitude.
Other Skills
1.Must be able to work and travel independently and use general office equipment. 2.Excellent verbal and written communication skills. 3.One or more Microsoft Technical Certifications related to Windows or Network Administration.
Physical Requirements
Must be able to move equipment as required to complete assigned installation and troubleshooting tasks. Lift weight 50 pounds regularly.
Work Environment
Reliable transportation and the ability to drive among the Credit Union branches/locations as projects and assignments dictate. This may include, having transportation to outside training courses, when required. Due to the nature of the Information Technology group activities, must be willing to work off-hours to implement projects and/or solve technical problems so as to minimize impact on members and users during normal banking hours. Remote work from hybrid a possibility
Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at ************ for other options to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
$68k-80k yearly est. Auto-Apply 35d ago
Specialist, Loan Set-Up, Wholesale, II
Carrington 4.4
Concord, NH jobs
**Come join our amazing team and work Remote !** Responsible for daily input of loan applications submissions from wholesale brokers into internal loan origination system. Perform all duties in accordance with company policies and procedures and all state and federal regulations. The target pay range for this position is $38,000.00 to $50,000.00.
**What you'll do:**
+ Receives loan applications submissions from wholesale brokers either by electronic data file or hard copy file.
+ Enter or verifies information into loan origination system.
+ Reviews new loan documentation to assure accuracy.
+ Submits file to Wholesale Account Manager for processing.
+ Assists departmental support staff when necessary
**What you'll need:**
+ Maintains moderate confidential information concerning loan applicants.
+ Requires some organizational skills and ability to work on several files simultaneously.
+ Requires some communication with internal office staff
+ Moderate coordination for various duties required.
+ Office machines such as computer, copiers, fax machines
+ Sitting for extended time periods.
+ Hearing and vision within normal range.
+ Ability to handle detailed assignments.
+ Ability to organize and prioritize workload and meet deadlines.
+ Moderate computer skills and working knowledge of Microsoft Office products
+ High school diploma or equivalent work experience.
+ Two to four years loan setup experience
**Our Company:**
Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** .
**What We Offer:**
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
$38k-50k yearly 46d ago
Diagnostics Solutions Executive (USA, REMOTE)
Danaher Corporation 4.6
Manchester, NH jobs
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? Within Danaher the work our diagnostic businesses do saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
We're accelerating the development of cutting-edge diagnostics to solve some of the world's most pressing health challenges. Across our diagnostics operating companies we are driving innovation through partnerships with top academic institutions and leading players in biopharma and translational research. We're bringing the best minds together to accelerate innovation and unlock the full potential of the latest scientific advances. Together, we're expanding access to precision diagnostics for millions of people worldwide - and we're using our unmatched global scale and proven playbook to make it happen, from hospital labs to mobile clinics. By helping providers, patients, and families get faster, more precise diagnostic results, we're improving treatment options and saving lives.
Learn about the Danaher Business System which makes everything possible.
As a Diagnostic Solutions Executive you will partner across Danaher Diagnostics Operating Companies to provide a Danaher Diagnostic Solution to our top accounts across the United States. You will be responsible for cultivating strong relationships with these customers, with a goal of providing a cross portfolio offering of diagnostic solutions and business leadership and management of their accounts. You will define a CXO Account strategy for the account, including engaging with Operating Company commercial teams, and senior executives across Danaher Diagnostics for executive sponsorships, coordinating executive business reviews, and maintaining customer satisfaction.
You will work across Danaher Diagnostic Operating Company (OpCo) commercial teams to gather their insights, meet with customer to better understand the strategies, research all information out on public domain- all in order to create an insightful account plan. You will use this to provide insight, direction and leadership on overall health of the account as well as their goals from a business and financial perspective. With the team you will put together an overall business strategy which will meet the needs of the hospital network and Danaher Diagnostics alike.
Our goal is to generate growth, market share and brand awareness by creating customized offerings to simplify our customer's supply chain, build stronger and more collaborative relationships across the industry and leverage our DBS know-how to improve their bottom line. You will build and maintain key relationships, develop, and manage opportunities, monitor deployment projects and engage global resources.
This position is part of a small and nimble sales team that are growth experts in diagnostics, and is a fully remote role.
In this role, you will have the opportunity to:
+ Understand the business and financial goals of your customer and put together a sound account plan on why the customer should choose Danaher Diagnostics as their partner of choice.
+ Develop relationships within the C-suite of select accounts as well as key stakeholders within the different accounts attached to the Health System (i/e Committee Members, Procurement, Medical Directors etc.)
+ Build and lead the strategic YOY business plan within each Health System incorporating key value drivers for both the customer as well as Beckman Coulter which will drive YOY revenue growth and sustained partnership.
+ Utilize DBS tools to lead sales campaigns, ensuring that each member of the team understands the needs of the whole value proposition and how their actions tie into the bigger customer partnership.
+ Partner with Delivery Operations to ensure that installation, go live and post install maintenance are successful. Provides a high-level view of all activities going on within individual accounts to ensure that the customer is provided with high quality, consistent service. Course correct and escalate to executive leadership when needed.
+ Partner with Operating Company commercial leadership to ensure alignment between local teams and overall Health System. Provide indirect coaching/mentoring and leadership to commercial associates both formally and informally.
+ Commercial responsibilities include managing funnel, funnel velocity, account action plan development and execution, Executive level selling of OpCo offering, consolidating OPCO proposals, architect final solution, attending executive QBRs monitoring performance of DHR and customer, relationship development within the account (primarily at the Executive level)
The essential requirements of the job include:
+ Bachelor's degree (preferably within business or sciences), master's degree preferred.
+ Twenty plus years of sales experience, with at least fifteen in a hospital or laboratory
+ Proven ability to manage large, complex deals
+ Strong communication and negotiation skills
+ Excellent presentation skills; demonstrated ability to clearly, concisely and accurately conduct executive level presentations.
+ Customer focused mindset
+ Solid project management skills
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Travel 75% of the time
It would be a plus if you also possess previous experience in:
+ Hospital operating financials and healthcare economics
+ Research
+ Marketing/Communications
+ People Management
Within Danaher Diagnostics, we offer a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
Within Danaher Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working within Danaher Diagnostics can provide.
The base salary range for this role is $230,000 to $270,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
#LI-AY1
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit *************** .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here (********************************************************************************************** .
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com .
$71k-87k yearly est. 33d ago
Director, Technical Program Management - Capital One Software (Remote)
Capital One 4.7
Concord, NH jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Director, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market.
**Our TPM Directors have:**
+ Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
+ Exceptional communication and collaboration skills
+ Excellent problem solving and influencing skills
+ A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
+ Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
+ Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
+ Deep focus on execution, follow-through, accountability, and results
+ Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
+ Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
**Basic Qualifications:**
+ At least 7 years of experience in technical program management
+ Bachelor's degree
**Preferred Qualifications:**
+ 7+ years of experience designing and building data-intensive solutions using distributed computing
+ 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
+ 3+ years experience building highly scalable mobile products & platforms
+ 3+ years of experience building B2B SaaS products
+ 3+ years of experience with Agile delivery
+ 3+ years of experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
+ Experience in building systems & solutions within a highly regulated environment
+ Bachelor's degree in a related technical field (Computer Science, Software Engineering)
+ MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $205,400 - $234,400 for Director, Technical Program Management
Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$205.4k-234.4k yearly 44d ago
Investment Consultant
City National Bank 4.9
Concord, NH jobs
*ABOUT US* RBC (Royal Bank of Canada) Rochdale partners with financial advisors and their high-net-worth clients to build intelligently personalized investment portfolios. RBC Rochdale provides investment research, portfolio management, macroeconomic outlook and strategic asset allocation to help clients meet their long-term goals.
RBC Rochdale, LLC is an SEC-registered investment adviser and wholly-owned subsidiary of City National Bank.
*INVESTMENT CONSULTANT - Remote based in CO*
WHAT IS THE OPPORTUNITY?
Expand and deepen the network of Independent Financial Advisors, CPA's & attorneys referring clients to Royal Bank of Canada (RBC) Rochdale and to communicate and meet high net worth investors who have expressed an interest in RBC Rochdale investment services. Develops "partnering" relationships with Independent Financial Advisor, accounting firms, and estate planning firms with the objective of providing the highest level of investment management services to their clients. Performance in the role is based on the acquisition of new assets under management.
WHAT WILL YOU DO?
* Develop and implement programs designed to increase the quality and quantity of Independent Financial Advisors, accounting and law firms referring clients to RBC Rochdale.
* Ensure that Independent Financial Advisors are kept abreast of firm and industry developments.
* Ensure that the transition from the sales process to portfolio management is smooth and accurate.
* Facilitate the new accounts and account transfer process.
* Handle Independent Financial Advisor and client communication.
* Prepare client presentations.
* Communicate regularly with centers of influence to ensure that products and services are meeting their needs, expectations and specifications.
* Facilitate and conduct individual meetings and presentations in assigned territory.
* Generate new assets to the firm using a highly professional consultative sales approach.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree
* Minimum 5 years of financial experience preferably in Investment Management
* 2 years of experience in the High Net Worth or Ultra High Net Market markets
* 2 + years delivering formal client presentations
* FINRA Series 7 and 63 or 66 licenses
* Ability to travel 40-50% of the time
*Additional Qualifications*
* CFA - Chartered Financial Analyst (or in process of becoming CFA Charterholder)
* Highly competitive and goal-oriented
* A focus on sales and new business development
* Masters Degree preferred
* Working knowledge of portfolio management, including knowledge of investment techniques and asset allocation, investment research, capital market behaviors, and financial instruments generally acquired through years of investment and /or HNW related experience.
* Experience in the High Net Worth or Ultra High Net Market markets
* Working knowledge of financial planning, investment and/or HNW economic issues (aka "continual learner") and the ability to apply principal techniques of portfolio management, along with excellent communication skills to effectively interface with clients and investment colleagues.
* Prior success in the HNW or UHNW market
* Excellent communication skills
* Self-motivated and self-disciplined
* Strategic thinker, able to assess and recommend a course of action
* Highest level of both personal and professional demeanor and ethical behavior
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
\#LI-DN1
\#CA-DN1
$101.2k-172.4k yearly 60d+ ago
Associate, Client Operations
Gelfand, Rennert & Feldman 4.1
Portsmouth, NH jobs
SCS Financial is seeking a highly motivated Associate, Client Operations to join our growing team. Within the Operations & Analytics (“O&A”) department, the Client Operations team is responsible for operations related to supporting our clients and advisors. The Client Operations team is responsible for client portfolio recordkeeping, data management, performance, and reporting as well as oversight over related technologies and third-party service providers. Our clients' financial lives and investment portfolios are sophisticated, and this team is responsible for delivering solutions to meet their needs. An area of focus for this role will be on alternative investments, from direct investments in privates and hedge funds to LP investors in SCS' pooled multi-manager vehicles. The role will assist in a variety of functions necessary to support the business, including security and client setup and data intake, report creation and maintenance, as well as operational support related to advisor / client inquiries. As a meaningful part of our clients' portfolios, it is critical client alternative investment data is maintained at the highest quality as it integrates to multiple systems and is used by various internal stakeholders and clients. This role will work cross-functionally across O&A and our Advisor teams to enhance our current workflows and systems to support a constantly growing client-base and complexity. A successful candidate will demonstrate intellectual curiosity, an aptitude for leveraging technology-enabled business functions, effective collaboration, and communication, and has an enthusiastic spirit towards doing what is needed to help the business grow and evolve.
This role is ideal for a candidate looking to utilize the skills they have learned in alternative fund operations or portfolio accounting and continue to grow in their career.
Focus provides team members the flexibility to work a hybrid schedule. Our hybrid model is defined as 3 days in office work required per week, while giving team members the option to work remotely 2 day per week, or as assigned by their team leader.
Primary Responsibilities
• Exude SCS's core values and focus on healthy organization best practices
• Be an advocate and subject matter expert for the team's primary technology and vendors; Salesforce, Addepar, Canoe, and Alter Domus
• Work in collaboration with key stakeholders to help build and optimize cross functional workflows to support alternative investment data management, performance measurement, cash flows and reporting to clients
• Collaborate with Advisors on day-to-day inquiries along with the evaluation / onboarding of new alternative investments
• Support the maintenance of SCS' alternative data universe, ensuring the timely and efficient processing of LP level data through a variety of workflows
• Assist with additional functions within team including but not limited to client onboarding, market reference data management, custom attribute support, cashflow review, valuation, performance, and reporting
• Participate in strategic initiatives designed to improve the overall client experience
• Complete additional ad hoc assignments in a timely, accurate and well-communicated manner
• Adherent to compliance rules and standard operating procedures
Qualifications
• 1 - 3 years in performance, data, or fund operations, and/or fund accounting within the financial services industry. Prior experience with alternative investments is preferred.
• Experience with financial technology and workflows; working knowledge of Addepar and Canoe is a plus
• Analytically inclined, demonstrating intellectual curiosity, high integrity, and excellent problem-solving skills
• Ability to multi-task in a fast-paced environment, work independently, build strong cross-functional relationships
• Strong organization and communication skills, both written and oral
• Pro-active and solution-oriented with an ability to thrive in an entrepreneurial environment
• Bachelor's degree and a demonstrated track record of academic success
The annualized base pay range for this role is expected to be between $60,000-$70,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include a meaningful annual cash opportunity and a comprehensive benefits package.
#LI-BG1
Focus is a leading partnership of fiduciary wealth management and related financial services firms. Focus provides access to best practices, greater resources, and continuity planning for its affiliated advisory firms, which serve individuals, families, employers, and institutions with comprehensive financial services. Focus firms and their clients benefit from the solutions, synergies, scale, economics, and best practices offered by Focus to achieve their business objectives. For more information about Focus, please visit *******************************
The following language is for US based roles only
For California Applicants: Information on your California privacy rights can be found here
For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.
For Montana Applicants: If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.
For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state's workers' compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers' Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day - from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually
**Your duties may include but are not limited to:**
+ Deliver world-class customer service, by explaining our related benefits and responding to customer inquiries and concerns over the phone
+ Establish a good liaison with our client's customers while providing quotes or enrolling in various products
+ Document necessary information, such as claim details, customer's change of details, and other pertinent information
+ Build meaningful relationships with our customers through a customer first approach, which would entail understanding their situation and needs, answering questions, and ensuring each customer knows American Express has their back.
+ Enhance our customers' experience through personalized service, active listening and effective problem solving, while consistently treating customers with a high level of respect
+ Follow underwriting, Compliance and Regulatory requirements and corporate policies
+ Track and monitor personal results to meet key performance goals to achieve productivity goals and comply with all regulatory requirements
+ Navigate computer systems and applications to service our customers, and enable them to get the most from our online platform
+ Manage other production related activities, such as complaints and escalations
+ Handle inbound calls for multiple products with no prospecting or cold calling
+ Complete mandatory licensure continuing education and other training sessions as appropriate
+ Remain positioned and well informed of changes implemented that affect your work
**Skills/Qualifications:**
+ Florida applicants must possess a Resident General Lines Producer insurance license (2-20) OR have an active, Resident Personal Lines license (20-44) for 1 years
+ Arizona applicants must possess Resident Producer Property and Casualty as well as Accident and Health licenses.
+ Ability to become appointed/licensed as a non-resident agent in all applicable states
+ English language fluency required
+ High school diploma or GED
+ Solid computer, grammar, and multi-tasking skills
+ Relationship builder who has passion for delivering exceptional service
+ Excellent verbal, written and interpersonal communication skills Strong customer service skills and the ability to de-escalate customer situations
+ Demonstrates personal excellence by remaining positive in difficult situations
+ Self-confident, optimistic and supports a team environment
+ Critical, analytical, and forward thinking when problem-solving, and must possess exceptional time management, organizational, and active listening skills
+ Quick learner, who possesses the ability and resiliency to work in a fast-paced and dynamic environment, where multi-tasking, changing priorities, and use of multiple systems is part of the daily expectations
+ Ability to demonstrate initiative with minimal supervision to drive results
+ Superior level of accuracy and attention to detail
+ Strong proficiency in PC skills, including MS Word and Excel
**Must be flexible to work any schedule/hours within the hours of operation, to support our servicing levels:**
+ Monday-Friday: 8:00am - 9:00pm ET
+ Saturday-Sunday: 10:00 am-6:30pmET
+ Primary Location: Sunrise Florida / Phoenix, AZ
+ Organization: Global Services
+ Schedule: Full-time
+ Job Band 25
**Qualifications**
Salary Range: $20.00 to $38.45 hourly bonus benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
**Job:** Customer Service
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 26000361
$85k-120k yearly est. 12d ago
City Experience Manager, San Francisco - Velocity Black (Remote)
Capital One 4.7
Concord, NH jobs
Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
**What You'll do:**
+ You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'.
+ Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community.
+ Growing the community of high performance, HNW members in San Francisco
+ Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs.
+ Owning the Content & Engagement strategy for your city's member cohort.
+ Overseeing the conceiving of and execution of regular member events at inspired locations in your city.
+ You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations.
+ You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations.
+ Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does.
+ You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude.
**Basic Qualifications:** ** **
+ High School Diploma, GED, or Equivalent Certification
+ At least 5 years experience in the hospitality industry in San Francisco, CA
**Preferred Qualifications:**
+ Strong relationship building skills, customer focus and ability to collaborate
+ Strong interest and knowledge of the hospitality market and industry
+ Ability to work quickly and efficiently under pressure
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $122,100 - $139,400 for Manager, Concierge Specialist
Richmond, VA: $122,100 - $139,400 for Manager, Concierge Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$122.1k-139.4k yearly 60d+ ago
Infrastructure and Cloud Engineer - NBS
Nelnet 4.4
Concord, NH jobs
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
The Engineer maintains on premise deployment, configuration, support, administration and technical solutions for various technology components that make up the IT Infrastructure environment.
Lincoln Nebraska and surrounding area candidates: **This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days per week.**
**Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.**
**JOB RESPONSIBILITIES:**
1. Maintains IT infrastructure to meet business objectives.
2. Implements technical solutions, specifications and documentation for various sized projects or daily support initiatives.
3. Works with multiple customers, stakeholders and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements and recommend design solution options.
4. Provides technical support for users with varying levels of IT knowledge.
5. Completes routine preventative measures.
6. Logs analysis, vulnerability reviews and penetration assessments, as well as maintains/monitoring network security.
7. Assists in regulatory body attestations to maintain on premise compliance.
**EDUCATION:**
1. Bachelor's Degree in Computer Science or related field, or equivalent experience.
2. Certification in Amazon or Azure as Cloud Architect, DevOps engineering or similar.
**EXPERIENCE:**
1. 3+ years of IT infrastructure experience related to virtualization, networking and security.
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
1. Demonstrated skills in Windows technologies (including latest Windows versions).
2. Demonstrated skills in Linux technologies (Latest RedHat versions, NIS, IP Tables, Bash Scripting, Perl, Postfix).
3. Demonstrated skills in Networking (switching/routing, Firewalls, DHCP, DNS, WAFs and Load Balancers).
4. Strong analytical, judgement and problem-solving skills.
5. Strong oral and written communication skills.
6. Strong interpersonal skills to interact with technical and non-technical clients.
7. Strong documentation and time management skills.
8. Self-motivated.
9. Ability to comfortably work collaboratively as part of a team.
10. Strong bias toward action, delivery and implementation.
**Pay range for this role is $100,000-$120,000 annually, depending on experience.**
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (*************************************** .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at ************ or ****************************** .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info (******************************************************** | EEO Letter (************************************************************** | EPPA Info (************************************************************************************** | FMLA Info (********************************************************
$100k-120k yearly 54d ago
Senior Associate, Capital One Concierge, Delivery Lead - Velocity Black (Remote)
Capital One 4.7
Concord, NH jobs
This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers' lives. The Product team reimagines the status quo and drives innovative, sustainable experiences through technology.
As the Delivery Lead, you will leverage your strong organizational, communication, teamwork, and problem solving skills to deliver on highly strategic initiatives in close partnership with our Product Managers and BAs. You will also work cross functionally with our partner teams, including: Tech, Design, Marketing, Risk, Legal, and partners across Premium to bring our innovative features to market and manage large-scale marketing and product rollouts.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
**What You'll Do:**
+ **Ultimate Answer:** Be the team member that can/will do whatever it takes to effectively remove blockers, move the program forward, and deliver value for customers and the business
+ **Coordination of execution:** Develop & maintain delivery execution plans. Track progress against timelines, risks to delivery. Be 'in-the-know' side by side with product, tech, design, marketing, and well managed conversations across teams to connect the dots and ensure things do not fall through the cracks.
+ **Dependency mapping, tracking, and resolution:** Develop & maintain dependency maps. Coordinate timelines w/ dependent teams independently. This may be across tech, product, design, marketing lane & well-managed partners. Be the 'quarterback of delivery' of the piece of intent once it is defined.
+ **Stakeholder management:** Have a constant pulse of the current state of affairs for their scope. Independently connect with relevant stakeholders to set expectations, problem solve issues, remove blockers, etc. Lead delivery prep meetings across our team and stakeholders , develop launch materials, and develop GNG materials.
+ **Status Tracking & Reporting:** Be able to both create & distribute systemized status reporting on delivery progress to Product & Tech LT, and also provide ad-hoc updates on specific areas of interest as needed.
+ **Steward of documentation:** Create structure for defining, executing, and maintaining system documentation that can be used to assist with onboarding, federation & contribution models, and intent launch plans.
+ **Steward of well-managed processes:** Track & champion well managed processes for both tech efforts as well as gathering, storing, & organizing documentation for well-managed partners (legal, risk, compliance).
+ **Testing Planning & Support:** Be comfortable working hands on with product & tech to execute test scenarios and provide lift for the dev & product teams. Own the testing documentation, ensuring necessary inputs are provided by SMEs, and keeping our team and partners on track to complete testing ahead of launches.
**As the Delivery Lead, you will need:**
+ Exceptional communication and collaboration skills - organizing & facilitating meetings, distributing follow-ups, developing decks, etc.
+ Excellent problem solving and influencing skills, and the ability to cut through ambiguity to bring sense and structure to a problem and define the path forward
+ A quantitative approach to problem solving and a collaborative approach to implement holistic solutions; a systems thinker
+ A deep focus on execution, follow-through, accountability, and results, with a forward-lean on taking proactive ownership
+ Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
+ Exceptional organizational and documentation skills, with the ability to create structure from scratch and clearly document and communicate that structure to team and partners
+ A strong technical background (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
+ The ability to simplify the technically complex and drive well-educated decisions across product, analyst, engineering, design, marketing, and external partner representatives
+ To have highly tuned emotional intelligence, be a good listener, and have deep seated empathy for teams and partners
**We want you if you are:**
+ **Self-Starter:** Willing & able to create repeatable processes that simplify execution and insert themselves into work streams to autonomously find ways to deliver value to the broader group.
+ **Team Player:** Able to build strong relationships with both tech & product partners to work cross-functionally. Has a lean-in attitude and is willing to reach out to partners autonomously to get the team answers as needed (both within & adjacent to Concierge).
+ **Systems Thinker:** Able to connect the dots between how different technology systems work together to add value. Comfortable working cross-functionally across different teams.
+ **Communicator:** A strong communicator that can inform stakeholders up through VP on status, progress, & impediments. Capable of communicating with business, technology, design, and marketing leaders. Strong written & verbal communication is paramount.
+ **Comfortable with technology:** Understands the basic building blocks of tech systems and to be able to converse with both PdMs & Tech Leads about how different components fit together.
+ **Organizer:** This associate should be one of the most organized on the team, so much so that they can build processes / tools that help the collective be more organized & provide clarity for team members & stakeholders.
**Basic Qualifications:**
+ Bachelor's Degree or military experience
+ At least 2 years of project management, program management, or client facing consulting experience
**Preferred Qualifications:**
+ 3+ years of project management, program management, or client facing consulting experience
+ 2+ years of experience in a horizontal delivery function
+ Experience centralizing information from many teams and creating structure and a delivery plan
+ Experience creating clear and structured presentations and documentation
+ Knowledge and experience utilizing project management tools and techniques
+ PMP, Lean, Agile or Six Sigma certification
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $86,000 - $98,200 for Sr. Project Manager
Richmond, VA: $86,000 - $98,200 for Sr. Project Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).