Student loan correspondent vs student loan collector

Differences between student loan correspondent and student loan collector duties and responsibilities

Student loan correspondent example responsibilities.

• Develop Facebook strategy, execute launch and manage content.
• Proofread and edit correspondence for accuracy and quality standards.
• Interview prospective lenders to for additional services; significantly expand company lender sources in both purchase and refinance markets.
• Analyze mortgagors for approval of HAMP or traditional modification.

Student loan collector example responsibilities.

• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Provide effective and timely resolution whilst strictly adhering to the FDCPA regulations and policies.
• Supervise a group of 12 collectors and ensuring that FDCPA rules and regulations are followed.
• Maintain existing customer base by building strong relationships that includes contract negotiation and customer issue resolution.
• Research patient account information and make contact with insurance carriers to determine patient eligibility for Medicare benefits.
• Secure modification documents including HAMP and bank require documents.