🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technical support, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
$32k-36k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Airport Baggage Support
Abba Staffing and Consulting 3.8
Support associate job in Dallas, TX
Currently looking for individuals to fill Baggage Handler openings at DFW Airport in Dallas, TX. Interested candidates should have a minimum of 1-year experience working in a technical or mechanical environment. Responsibilities of the Baggage Handler at DFW Airport
Attend to stoppages and bag jams
Reset faults and alarms
Clear bags
Assist technicians where required
Requirements of the Baggage Handler at DFW Airport
Minimum of 1-year experience working in a technical or mechanical environment
Technically inclined, with the potential to learn and grow into maintaining baggage handling systems
Working knowledge of computers and equipment
Physically able to pick up and transport up to 50 pounds
Ability to complete training and security checks required to receive a security badge for access to restricted airport areas
"Equal Opportunity Employer - In accordance with federal and state equal opportunity laws, we will refer all quality candidates without regard to race, color, national origin, sex, age, or impairment."
#IND1
$25k-31k yearly est. 1d ago
TDR Support
CSI Companies 4.6
Support associate job in Dallas, TX
Job Title: Epic TDR Support Analyst
Travel Requirement: Required travel throughout the healthcare system / region (go-live support)
Duration: 6 - Month Contract
Pay: $50 - $60/hour W2
Expenses: Mileage Reimbursement for travel
Job Description:
Summary
The Epic TDR Support Analyst plays a critical role in supporting Epic Technical Dress Rehearsals (TDRs) and go-live readiness activities across a healthcare system. This role supports end-to-end technical validation of Epic environments, workflows, interfaces, devices, and infrastructure prior to Epic go-live events.
The analyst partners with Epic application teams, infrastructure, clinical informatics, and operational stakeholders to ensure systems, integrations, and workflows function as expected in real-world clinical scenarios. This role is based in Tyler, TX and requires travel to facilities during TDR and go-live periods.
Key Responsibilities
Support planning, execution, and issue resolution for Epic Technical Dress Rehearsals (TDRs)
Validate Epic system readiness, including applications, interfaces, devices, and workflows
Execute and support end-to-end testing scenarios simulating real clinical and operational workflows
Identify, document, track, and escalate defects and risks identified during TDR events
Collaborate with Epic application teams, interface teams, infrastructure, networking, and device teams
Support issue triage, remediation, and retesting during TDR and pre-go-live phases
Provide on-site support at hospitals and clinics during TDRs and go-live activities
Assist with cutover preparation, go-live command center support, and stabilization activities
Maintain detailed documentation of test results, issues, and lessons learned
Support continuous improvement of TDR processes, tools, and runbooks
Required Qualifications
Experience supporting Epic Technical Dress Rehearsals (TDR) or Epic go-live readiness activities
Strong understanding of Epic workflows and integrated healthcare systems
Experience working in healthcare IT environments (hospital or integrated delivery network)
Ability to troubleshoot technical and workflow issues under time-sensitive conditions
Strong communication skills with both technical and clinical stakeholders
Willingness and ability to travel extensively during TDR and go-live periods
Preferred Qualifications
Epic certification(s) in clinical, revenue cycle, or technical modules
Experience supporting Epic go-lives, upgrades, or large-scale implementations
Familiarity with interfaces, devices, printers, barcode scanners, and clinical hardware
Experience with incident tracking tools (ServiceNow, JIRA, Azure DevOps, etc.)
Prior command center or activation support experience
Skills & Competencies
Strong problem-solving and critical-thinking skills
Ability to perform under pressure during go-live events
Highly organized with excellent attention to detail
Team-oriented with a customer-service mindset
Adaptable to changing priorities and schedules
$28k-35k yearly est. 4d ago
Team Member - Immediate Openings
McAlister's Deli
Support associate job in Denton, TX
We are hungry, and we aren't just talking about sandwiches! Come taste success at one of America's largest restaurant franchisees. Want to learn more? Watch our video! (****************************
Our Mission: Put people at the heart of everything we do
Our Values: Genuine Hospitality, Employee Development, Growth & Profitability, Operational Excellence, Products & Safety, Community Involvement
Hourly Pay Rate: $9.00 - $15.50 / per hour
About the Hourly Team Member position:
Be prepared to smile!Happy team members make for happy customers
Ditch the outdated uniform! Our hourly team members wear jeans and t-shirts
Were a no grease zone! You wont go home smelling like an old French fry. Our work environment is clean and safe
This job is fun and flexible!Youve got a life outside of work and we want you to live it fully
Talk about great benefits! We offer medical, dental, vision insurance.* Tuition reimbursement, 401(k) with an employer match, performance-basedpay and meal discounts!
Get ready to learn and grow!Wantto advance in your career? Wecant wait to help you do just that
Same day pay available!
Job Requirements:
Greet and interact with guests
Sell, serve and prepare our deliciousmenu items
Prepare the restaurant to be a welcoming environment for each and every guest
* Must satisfy one year of service and meet ACA eligibility requirements
The Saxton Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Required
Preferred
Job Industries
Food & Restaurant
$9-15.5 hourly 23h ago
Information Technology Specialist
Kaye/Bassman International
Support associate job in Plano, TX
IT Specialist
Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results.
Day-to-Day:
Provide technical support for end-users and office technologies per established policies and procedures.
Manage and support hardware for remote office environments.
Deploy and retrieve home office hardware for remote users.
Deliver deskside and MFP printer support.
Ensure timely resolution of IT support tickets, meeting established SLAs.
Maintain hardware inventory and facilitate hardware ordering requests.
Play an active role in developing and implementing IT processes and procedures.
Provide IT support for new remote office setups.
Assist users with the installation and setup of computer hardware and peripherals.
Why KBIC?
Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued.
Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance
Work-Life Balance - PTO and a flexible work environment to support your well-being.
Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere.
As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff.
What We're Looking For:
3+ years of verified experience in a corporate IT support role.
Proficiency in Windows 11, Office 365 administration, and Microsoft Office.
Experience with Zoom and Teams.
Strong knowledge of PC hardware troubleshooting and common software issues.
Mac OS troubleshooting experience.
Familiarity with Apple and Android phone support.
Ability to provide remote and phone-based support.
Strong team player with the ability to work under deadlines and unsupervised.
Experience using remote management tools for troubleshooting and support.
Must pass a background check and drug screening.
Comfortable working onsite full-time in Plano, TX (this is not a remote role).
Additional Preferred Skills:
Experience using a help desk ticketing system.
Knowledge of SonicWall and general networking concepts.
Ability to manage multiple projects simultaneously.
About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
$63k-89k yearly est. 2d ago
IT Support Technician
Nextgen | GTA: A Kelly Telecom Company
Support associate job in Lewisville, TX
Looking for a IT Support Technician- all 5 days onsite- Lewisville TX
Rotational shifts- Morning, evening, night and weekends
accepting on W2 candidates, No C2C candidates
What you will bring to the table as a RAN Tier 2:
Support installation, monitoring, and maintenance activities within the service delivery environment
Work closely with engineers, project managers, line management, and local facility teams
Coordinate with third-party providers, vendors, and asset management teams
Follow defined processes, tools, and procedures to ensure reliable service delivery
Support change, capacity, and monitoring activities using approved tools
What you didn't know about us:
Competitive salary
Health, Dental and Vision Benefits
Long-Term growth potential
401k
With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
$34k-54k yearly est. 4d ago
Bentley Software Support Analyst
Kleinfelder, Inc. 4.5
Support associate job in Irving, TX
Take Your Corporate Career to the Next Level Are you ready to be challenged, make a difference, and experience professional growth in your career? Kleinfelder's Corporate Services team is looking for you! From Accounting & Finance, Human Resources, Marketing & Communications, and Information Technology to Legal and Health & Safety, our corporate employees are part of the Kleinfelder ecosystem - supporting the projects that improve the communities we work and live in.
Step into Your New Role
Kleinfelder's Client Applications IT team is seeking a creative, highly talented, Bentley Software Support Analyst to join our growing company.
The chosen candidate will have the opportunity to provide exceptional customer service to our internal clients as a Client Application - Bentley product focused point of contact for any Information Technology issues/needs to Kleinfelder offices, globally. This position requires excellent communication skills and the ability to work independently as part of a dynamic team that supports Kleinfelder's users both locally as well as remotely across the globe. As the face of the IT organization, the ideal candidate will be adept at building and maintaining strong relationships within the business.
Additional responsibilities in this role include:
* Specific focus on supporting Bentley Design applications (multiple versions), including end user support for application functions [ProjectWise, MicroStation, OpenRoads Designer, etc.]
* Performs Application deployment, maintenance, turnover, and version management.
* Ability to analyze and resolve end-user software and connectivity issues with a genuine sense of urgency.
* Works with Bentley (vendor) support as needed, licensing, account interaction.
* Develops automation scripts for maintenance and routine activities.
* Displays creativity when faced with more complex issues, including suggestions for process improvement where warranted.
* Liaises with managers and facilitates regular teaching/training sessions with customers as well as their IT peers.
* Provides excellent customer service, using clear communication and interpersonal skills. Must have commitment to exceeding customer expectations.
* Prioritizes and organizes work effectively in a high volume, fast paced environment.
* Maintains a positive disposition and outlook as well as a professional image.
* Ability to communicate technical concepts and issues in layman's terms.
Minimum requirements:
* 5+ years Bentley administrator or support experience
* 2+ years of Helpdesk, PC Support, and customer experience.
* AS degree in Information Technology/related field or equivalent combination of education and experience.
* Ability and desire to communicate with clients effectively and efficiently via telephone, email, IM or in person.
Preferred requirements:
* BS degree in Information Technology or related civil design field.
* PowerShell experience.
* Microsoft SCCM & Intune experience.
* Azure Virtual Desktop experience
Move Forward with Kleinfelder: Kleinfelder and its' subsidiaries and affiliates, has been connecting great people to the best work since 1961. We are engineers, scientists, and construction professionals providing solutions that improve our clients' transportation, water, energy, and other private infrastructure. As a responsive, cross-disciplinary team of bright, curious, and innovative problem-solvers, we are dedicated to doing the right thing, every day, on every project from over 110 offices in the US, Canada, and Australia. Connecting great people to the best work is our purpose - together, we deliver.
Progress with an Employer that Values You
Kleinfelder, and its' subsidiaries and affiliates, is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that through diversity, equity, and inclusion comes creativity, innovation, and unity. We are proud to offer the following:
Benefits: Kleinfelder, and its' subsidiaries and affiliates, offers an excellent compensation and benefits package, including: medical, dental, vision, life insurance, 401(k) plan, and paid holidays.
Career Development: We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career paths. We support these efforts through reimbursements for continuing education as well as many of the expenses associated with trainings and certifications, and opportunities for career development through our internal Mentoring Program.
Equal Opportunity: Kleinfelder, and its' subsidiaries and affiliates, is an Equal Opportunity Employer - Minorities/Women/Disabled/Veterans. (Compliant with the new VEVRAA and Section 503 rules)
NOTICE TO THIRD PARTY AGENCIES
Please note that Kleinfelder, and its' subsidiaries and affiliates, does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Kleinfelder, and its' subsidiaries and affiliates, will not consider or agree to payment for any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Kleinfelder, and its' subsidiaries and affiliates, explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resume, including those submitted to hiring managers, are deemed to be the property of Kleinfelder.
$51k-70k yearly est. Auto-Apply 57d ago
Military DoD SkillBridge Program - On Wing Support Tech
GE Aerospace 4.8
Support associate job in Dallas, TX
SummaryThe Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE Aerospace as a SkillBridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member's suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE Aerospace, as they continue to receive military compensation and benefits as active-duty service members.Job Description
The On Wing Support Technician will provide quick-turn aircraft engine maintenance, repair and field services. In the On Wing Support Technician role, you will provide engine troubleshooting, field repairs, and line maintenance while developing positive relationships with customers through outstanding customer awareness.
Essential Responsibilities:
In addition, as the On Wing Support Technician, you will:
Perform maintenance on GE/CFM aircraft engines around the world to the highest quality standards.
Partner with planning team and CVG inspectors to execute business-specific strategies-serve customers and win additional business.
Understand and follow appropriate Aircraft Maintenance Manual, Engine Shop Manual procedures.
Demonstrate required knowledge of OWS Quality Procedures, as well as FAA/EASA Part 145 requirements and procedures. Act in accordance with the site's Repair Station and Quality Control Manual and other applicable regulation/bounds.
Perform supplementary shop and housekeeping duties as required
Build customer relationships through good communication skills and understanding of customer perspectives.
Take ownership for and follow through on full scope of work tasks and projects.
Required Qualifications:
Active Military personnel on the last 180 days of service
High School diploma / GED
Federal Airframe and Power Plant Mechanic (A&P) license or ability to obtain or FAA 8610-2 Military Certification
Desired Characteristics:
6 months of experience in repair of large commercial engines
Approach work with a “can-do” attitude and a sense of commitment to both team and customer objectives
Prior co-op or internship experience within GE On Wing Support
Strong communication skills and problem-solving ability are a must
Possess a desire to learn and grow with advances in technology
LEAP, GE90, CFM, CF6, CF34, and GENX experience
Line maintenance, engine changes, module removal & installation, or LRU removals and installations
Demonstrated quality, compliance, and customer satisfaction skills
NDT Level II experience in Ultrasonic, Eddy Current, and Fluorescent Penetrant Inspection
This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
$40k-50k yearly est. Auto-Apply 2d ago
Support Associate
Tory Burch 4.9
Support associate job in Plano, TX
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding high performance.
Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
Occasional overnight travel may be required
Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
Adaptable - We change before we have to
Entrepreneurial - We own it
Collaborative - There's no “I” in Tory
Client & Brand Focused - We put ourselves in Tory's shoes
Live the Values - We show up for each other
Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
$33k-40k yearly est. Auto-Apply 59d ago
Virtual Branch Support Associate
Fleetpride
Support associate job in Dallas, TX
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! FleetPride is seeking a results-driven Virtual Branch Service Advisor to help support and grow our service business. This role is responsible for supporting service operations and service writing for multiple different business units within FleetPride. The ideal candidate will bring strong FleetPride branch knowledge, specifically mobile service writing experience, Karmak, iSeries, and customer service expertise. As a key member of the Virtual Branch team, this individual will play a pivotal role in enhancing customer experience, optimizing service processes, and strengthening collaboration between the field, service teams, and
internal departments.
DUTIES & RESPONSIBILITIES
Customer Support
* Assist customers in intaking, qualifying, scheduling, and following up with heavy-duty service via phone, email, or virtual
channels
* Recommend related services, provide accurate estimates, coordinate service completion with technicians, and process service orders once completed
* Ensure professional, timely, and high-quality customer interactions both internally and externally that drive satisfaction and loyalty
Service & Operations Coordination
* Work with service technicians to estimate, schedule and complete repairs in a quick and efficient manner
* Coordinate service dispatch, purchase orders, and logistics to ensure timely service completion
* Track work progress, communicate updates internally and externally, and control related costs
* Process, and complete repair orders in a timely manner to ensure efficient and timely invoicing. Uphold accuracy and efficiency across all service and repair order documentation
Parts Sourcing & Inventory Coordination
* Assist locating and securing parts from warehouses, branches, or OEM dealers as needed
* Account for special order, returns, and warranty parts in compliance with company policy
* Maintain organized, accurate recording and ensure parts are billed out properly on service orders
Continuous Improvement & Knowledge Development
* Review customer requirements, rate sheets, and bulletins to stay current on service expectations and processes
* Participate in training, team meetings, and process improvement initiatives
* Proactively identify opportunities to improve efficiency and service quality
Additional Responsibilities
* Perform other duties as assigned
EDUCATION & TRAINING
* Bachelor's Degree or high school diploma or equivalent with an additional 3 years of relevant professional experience
KNOWLEDGE & EXPERIENCE
* Education: High School Diploma, GED, or equivalent.
* Technical Proficiency: Intermediate knowledge of Microsoft Excel, Word, and Outlook; experience using Karmak and iSeries systems.
SKILLS & ABILITIES
* Active Listening: Fully attentive to others' input; seeks understanding before responding
* Communication: Clearly and effectively convey information to customers and team members
* Time Management: Prioritizes tasks efficiently to meet deadlines and service expectations
* Persuasion: Influences and builds alignment toward shared goals and solutions
* Service Orientation: Proactively identifies and fulfills internal and external customer needs
WORK ENVIRONMENT
* Our corporate office follows a hybrid work structure. Monday-Thursday in office
* The primary environment is characterized by ambient room temperatures, lighting, and traditional office equipment found in a typical office environment
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Reaching above shoulder heights, below the waist or lifting as required filing documents and storing materials
* Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components
* Occasional lifting of moderately heavy objects, such as computers and peripherals
* Sitting for extended periods of time
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$40k-71k yearly est. Auto-Apply 30d ago
Virtual Branch Support Associate
Fleetpride, Inc.
Support associate job in Dallas, TX
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
FleetPride is seeking a results-driven Virtual Branch SupportAssociate to help grow our parts and service business. This role is responsible for both researching / procuring parts and delivering service writing to many different business units within FleetPride. The ideal candidate will bring strong FleetPride branch knowledge, including parts procurement, iSeries, Karmak, and service writing expertise. As a key member of the CEC Virtual Branch team, this individual will play a pivotal role in enhancing customer experience, optimizing order fulfillment, and strengthening collaboration between the field, service teams, and internal departments.
DUTIES & RESPONSIBILITIES
Customer Support & Sales Support
Assist customers in identifying, sourcing, and purchasing heavy-duty parts via phone, email, or virtual channels.
Recommend related products and provide accurate pricing, availability, and technical details.
Ensure professional, timely, and high-quality customer interactions that drive satisfaction and loyalty.
Parts Sourcing & Inventory Coordination
Locate and secure parts from warehouses, branches, or OEM dealers as needed.
Manage special orders, returns, and warranty parts in compliance with company policy.
Maintain organized, accurate records and ensure parts areas are clean and well-stocked.
Pricing, Quoting & Transaction Processing
Generate quotes, invoices, and credits while maintaining price confidentiality.
Process customer payments, charge accounts, and refunds per standard procedures.
Uphold accuracy and efficiency across all sales and billing documentation.
Service & Operations Coordination
Work with service technicians to estimate, schedule and invoice repairs in a quick and efficient manner
Coordinate service dispatch, purchase orders, and logistics to ensure timely service completion.
Track work progress, communicate updates internally and externally, and control related costs.
Continuous Improvement & Knowlege Development
Review catalogs, price sheets, and bulletins to stay current on products and processes.
Participate in training, team meetings, and process improvement initiatives.
Proactively identify opportunities to improve efficiency and service quality.
Additional Responsibilities
Perform other duties as assigned.
EDUCATION & TRAINING
· Bachelor's Degree or high school diploma or equivalent with an additional 3 years of relevant professional experience
KNOWLEDGE & EXPERIENCE
Education: High School Diploma, GED, or equivalent.
Technical Proficiency: Intermediate knowledge of Microsoft Excel, Word, and Outlook; experience using Karmak and iSeries systems.
SKILLS & ABILITIES
Active Listening: Fully attentive to others' input; seeks understanding before responding.
Communication: Clearly and effectively convey information to customers and team members.
Time Management: Prioritizes tasks efficiently to meet deadlines and service expectations.
Persuasion: Influences and builds alignment toward shared goals and solutions.
Service Orientation: Proactively identifies and fulfills internal and external customer needs.
WORK ENVIRONMENT
Our corporate office follows a hybrid work structure. Monday-Thursday in office.
The primary environment is characterized by ambient room temperatures, lighting, and traditional office equipment found in a typical office environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Reaching above shoulder heights, below the waist or lifting as required filing documents and storing materials.
Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.
Occasional lifting of moderately heavy objects, such as computers and peripherals.
Sitting for extended periods of time.
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$40k-71k yearly est. Auto-Apply 31d ago
Warehouse Support Associate
MRC Services Co 4.6
Support associate job in Grand Prairie, TX
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
Primarily responsible for supporting warehouse functions using MRC Global specific and other software.
Individual must be able to perform the essential duties with or without reasonable accommodation.
Assure business transaction-related processes are accurate and complete by:
Locating and pulling Mill Test Reports for Hub material using MRC Global Specific software, Document Library, and the internet.
Typing bills of lading, routing motor, air and quick delivers freight and calling carriers for pick up.
Count, file and log pick tickets.
Maintain highest standards of customer service by:
Researching information for internal and external customers.
Learning new business processes and office procedures as required and serves as a resource to others.
Maintaining quality and professional standards with customers, vendors, other MRC Global branches and departments.
Maintaining confidential information pertaining to pricing and customer issues.
Facilitate and coordinates productive communication by.
Answering incoming phone calls and routing to the appropriate person; maintaining confidential information pertaining to pricing and customer issues.
Establishing and maintaining files.
Promote a safe workplace by visibly participating, encouraging and considering safety in every aspect of daily activity.
Assure compliance with company business processes.
Perform other duties and projects as assigned.
Adhere to MRC Global ethics policy and holds others accountable for behavior that is consistent with MRC Global ethical standards.
Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.
Qualifications
Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.
High school diploma or a GED (General Education Degree) or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.
Ability to learn MRC Global Specific software and other MRC Global systems and working knowledge of standard PC software (Word, Excel or Outlook).
Strong organizational and time management skills.
Data entry or keyboard experience and /or training preferred.
Ability to work scheduled and unscheduled overtime as requested; may work different shifts as required by the location.
Additional Qualifications
Must have the ability to provide documentation verifying legal work status.
Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
Working Conditions
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
$26k-37k yearly est. Auto-Apply 60d+ ago
Pharmacy Network Support Associate
Smithrx
Support associate job in Plano, TX
Job Description
Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always.
Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.
Job Summary:
The Pharmacy Network Team serves as the strategic link between our members and high-quality care. We manage the end-to-end lifecycle of our pharmacy partnerships - balancing competitive pricing and network strategy with rigorous credentialing and regulatory compliance. By fostering collaborative provider relations, we minimize operational complexity and optimize health outcomes, serving as a critical pillar in the SmithRx mission to navigate the evolving healthcare landscape.
The Pharmacy Network SupportAssociate role provides high-level administrative and operational support to the Pharmacy Network Team. This role orchestrates critical workflows and executes key procedures within the provider credentialing cycle and compliance initiatives - while serving as a key point of contact for resolving internal and external escalations efficiently to maintain seamless service across the network.
What you will do:
Pharmacy Credentialing:
Support the end-to-end screening & credentialing process for new and existing pharmacy partners, meticulously auditing applications and documentation to guarantee 100% accuracy and adherence to URAC and SmithRx standards.
Identify eligible pharmacies by conducting Primary Source Verification of pharmacy licensure, insurance, and accreditations and perform critical screenings against federal exclusion lists including OIG and GSA/SAM
Manage all administrative aspects of pharmacy credentialing and recredentialing processes from start to finish. This includes preparing required documentation, sending out standardized requests, and performing data entry for both initial and renewal cycles.
Coordinate with team members to proactively track and manage key submission and expiration dates for pharmacy recredentialing materials, ensuring timely follow-up and outreach to network pharmacies.
Provide regular updates to key stakeholders on credentialing activities, including but not limited to progress updates, identified risks, and network health
Maintain strict data integrity by accurately performing data entry, updating spreadsheets, and managing digital records using established naming and filing protocols.
Network Operations:
Helps orchestrate all incoming communications within the Pharmacy Network Distribution inbox, ensuring inquiries are accurately triaged, tracked, and resolved within a timely fashion.
Act as the administrative owner of the Pharmacy Network Jira board, routing tasks to the appropriate teams to ensure swift resolution of network issues according to established SLAs.
Manage and resolve pharmacy escalations by gathering the necessary information, collaborating with internal teams, and coordinating subsequent follow-up communications.
Assists in managing the end-to-end network satisfaction survey, preparing materials and targeted questions, distributing to external partners, monitoring response rates and translating feedback into actionable improvement plans.
Offer crucial daily administrative and clerical assistance, alongside other delegated responsibilities.
What you will bring to SmithRx:
High school diploma or equivalent is required. Some college coursework or a relevant certification is a plus.
1-2 years of focused administrative support experience in a healthcare, compliance, or credentialing environment is highly preferred.
Exceptional organizational skills and meticulous attention to detail, with a proven ability to manage multiple priorities and meet tight deadlines in a fast-paced setting.
Strong proficiency in Google Workspace and Microsoft Office Suite (especially MS Excel/Google Sheets) and the ability to rapidly learn new enterprise software (e.g., Jira).
Outstanding written and verbal communication skills essential for clear correspondence with network providers and internal stakeholders.
A self-driven, motivated, and highly proactive individual who takes initiative to anticipate needs and problem-solve independently.
Proven capacity to identify and resolve complex administrative issues, escalate concerns appropriately, and recommend effective process improvements.
What SmithRx Offers You:
Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-term and long-term disability
Discretionary Paid Time Off
Paid Company Holidays
Wellness Benefits
Commuter Benefits
Paid Parental Leave benefits
Employee Assistance Program (EAP)
Well-stocked kitchen in office locations
Professional development and training opportunities
$40k-70k yearly est. 15d ago
Charity Support Associate
Envision Executives
Support associate job in Irving, TX
We are looking for a customer service oriented customer support, assist and to manage non profit marketing campaigns throughout the area. Candidates should have a fundraising spirit and philanthropic heart and will be the liaison between the charity and the public!
The Charity Customer Support Representative will provide fundraising and donation information to the community and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representatives and Managers are genuinely excited to help customers. They're outgoing, engaging, patient, empathetic, and passionately communicative. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. This is a social role type someone who loves to talk to people!!
CSR Responsibilities!
Identify and assess donors' needs to achieve satisfaction
Generate fundraising donations and leads
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle question, complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies in conjunction with our charity bylaws and guidelines
Take the extra mile to engage donors and educate on behalf of the charity!
CSR Skills We Love!
Proven customer support experience or experience as a client service representative
Philanthropy experience, charity experience or any form of helping others!
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
$40k-71k yearly est. Auto-Apply 60d+ ago
Integration System Support Specialist
Northwest Hardwoods 4.0
Support associate job in Frisco, TX
NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber.
The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com.
NWH is seeking a qualified Application Systems Support Specialist to join our IT team. This position will focus on the development and support of internal and third-party applications to facilitate efficient data flow and operational continuity. Preferred experience includes SQL Server, SSIS, SSRS, SSMS, Secure File Transfer (sFTP), SmartConnect, SmartPost, and API-based solutions. This role requires close collaboration with both internal teams and external partners.
Key Responsibilities
* Actively monitor and address issues promptly to reduce system downtime
* Develop, configure, implement, and support integrations connecting internal business applications with external partner systems
* Provide Level 1 and 2 support for in-house and third-party applications, data pipelines, and systems integrations
* Build, manage, and document API integrations (REST, SOAP, JSON XML), including authentication methods (OAuth, API keys, Pgp keys, etc.)
* Collaborate with business and IT teams to collect requirements and convert them into scalable integration solutions
* Ensure application system integrations comply with performance, security, and compliance standards
* Maintain comprehensive documentation of data flows, system mappings, and integration processes
* Support system upgrades and migrations by ensuring compatibility and continuity of integrations
Qualifications
* 3-5 years of demonstrated experience managing complex system integration projects
* Bachelor's degree preferred
* Strong SQL skills
* Understanding of data transformation and mapping techniques
* Experience using SQL to validate, test, and troubleshoot integration data flows
* Strong knowledge of API development, management, and testing including authentication methods
* Skilled and experienced in scripting or programming languages such as C#, Python, or PowerShell
* Hands-on experience with SQL Server Integration Services, SmartConnect, SmartPost (or similar integration platforms)
* Working knowledge and experience with Windows server and cloud environments
* Ability to identify, analyze, and resolve problems with clear and effective communication
* Familiarity with manufacturing ERP or financial systems integrations (e.g., Microsoft Dynamics GP, Epicor, or similar platforms.)
Preferred Skills
* Knowledge of EDI transactions and other B2B integration protocols
* Familiarity with data governance and security best practices
* Knowledge of integration design patterns and best practices
* Familiarity with version control systems (Git) and CI/CD pipelines
* Understanding of manufacturing processes and industry-specific data flows
* Ability to manage and prioritize multiple tasks and projects in a dynamic manufacturing environment
NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.
$54k-71k yearly est. 10d ago
Warehouse Support Associate
MRC Global 4.3
Support associate job in Grand Prairie, TX
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** Primarily responsible for supporting warehouse functions using MRC Global specific and other software.
Individual must be able to perform the essential duties with or without reasonable accommodation.
+ Assure business transaction-related processes are accurate and complete by:
+ Locating and pulling Mill Test Reports for Hub material using MRC Global Specific software, Document Library, and the internet.
+ Typing bills of lading, routing motor, air and quick delivers freight and calling carriers for pick up.
+ Count, file and log pick tickets.
+ Maintain highest standards of customer service by:
+ Researching information for internal and external customers.
+ Learning new business processes and office procedures as required and serves as a resource to others.
+ Maintaining quality and professional standards with customers, vendors, other MRC Global branches and departments.
+ Maintaining confidential information pertaining to pricing and customer issues.
+ Facilitate and coordinates productive communication by.
+ Answering incoming phone calls and routing to the appropriate person; maintaining confidential information pertaining to pricing and customer issues.
+ Establishing and maintaining files.
+ Promote a safe workplace by visibly participating, encouraging and considering safety in every aspect of daily activity.
+ Assure compliance with company business processes.
+ Perform other duties and projects as assigned.
+ Adhere to MRC Global ethics policy and holds others accountable for behavior that is consistent with MRC Global ethical standards.
+ Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.
**Qualifications**
Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.
+ High school diploma or a GED (General Education Degree) or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.
+ Ability to learn MRC Global Specific software and other MRC Global systems and working knowledge of standard PC software (Word, Excel or Outlook).
+ Strong organizational and time management skills.
+ Data entry or keyboard experience and /or training preferred.
+ Ability to work scheduled and unscheduled overtime as requested; may work different shifts as required by the location.
**Additional Qualifications**
+ Must have the ability to provide documentation verifying legal work status.
+ Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
+ Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
**Working Conditions**
+ For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
+ Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice (*******************************************************************************************************
At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work.
We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth.
**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team.
At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members.
We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
$36k-51k yearly est. 60d+ ago
Mail Operations Support Associate
Atwork 3.8
Support associate job in Coppell, TX
Pay: $17-$18/hour Shift: 1st Shift | Monday-Friday, 6:00 AM - 2:30 PM
We are seeking dependable Mail Operations SupportAssociates to assist with material flow, inventory accuracy, and production support within a mail processing facility. This role helps ensure smooth daily operations and compliance with USPS requirements.
Key Responsibilities:
Stock and replenish consumables and mail supplies at workstations
Support production teams to meet daily deadlines
Stage materials for upcoming production runs
Build, wrap, and secure pallets per USPS standards
Tray and label mail accurately
Perform inventory counts and report discrepancies
Maintain cleanliness and organization of work areas
Assist with material relocation and layout adjustments
Prepare completed mail for quality checks and USPS inspection
Qualifications:
1-2 years of material handling, warehouse, or production experience preferred
Ability to lift up to 50 lbs
Pallet jack experience preferred
Strong attention to detail
High school diploma or equivalent required
Apply Today!!!
$17-18 hourly 29d ago
Office Support Associate
University of North Texas System 3.7
Support associate job in Denton, TX
Title: Office SupportAssociate Employee Classification: Office SupportAssociate Campus: University of North Texas Division: UNT-Provost SubDivision-Department: UNT-Ryan College of Business Department: UNT-RCOB-Dean's Office-131100 Salary: $32,000.00
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at ******************
Department Summary
The G. Brint Ryan College of Business is the choice of nearly 10,000 students, making it one of the largest business schools in the nation. Since 1961, the college has been continuously accredited by the Association to Advance Collegiate Schools of Business (AACSB), a hallmark of the world's best business schools. Nationally recognized, cutting-edge degrees enable students to learn beyond the classroom, preparing them to become leaders in their fields.
Position Overview
The Office SupportAssociate provides comprehensive administrative, clerical, and front-office support for the Dean's Office of the G. Brint Ryan College of Business. This role serves as the primary point of contact for students, faculty, staff, donors, vendors, and campus partners, ensuring professional, accurate, and timely service. The position supports daily office operations, building coordination, communication workflows, and internal processes that enable the effective functioning of the Dean's Office and broader college operations. The role requires strong organizational skills, discretion, sound judgment, and the ability to manage multiple priorities in a fast-paced academic environment.
Minimum Qualifications
High school diploma and three years of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.
Knowledge, Skills and Abilities
The successful candidate will demonstrate strong leadership qualities, including the ability to take initiative, assume responsibility, and make sound decisions in a fast-paced environment. This role requires independent judgment to assess situations, prioritize needs, and take appropriate action while recognizing when to escalate issues. Advanced customer service and communication skills are essential for managing sensitive or complex interactions professionally. The position requires strong organizational skills, the ability to manage multiple priorities, and proficiency in Microsoft Office applications. The Office SupportAssociate must maintain accurate and confidential records, understand basic accounting and cash-handling procedures, interpret and explain policies and guidelines, and communicate effectively in writing. The role requires the ability to work independently while coordinating effectively with faculty, staff, leadership, and student employees, and to exercise discretion, tact, and professionalism at all times.
Preferred Qualifications
The preferred candidate will hold a bachelor's degree or an equivalent combination of education and experience, with three or more years of progressively responsible office administration or business operations experience. Experience in a higher education or similarly complex administrative environment is preferred. The ideal candidate demonstrates strong problem-solving skills, sound judgment, initiative, and the ability to independently assess situations and make well-reasoned decisions with a high level of attention to detail.
Job Duties
* Serves as the primary point of contact for the Dean's Office, providing professional, accurate, and responsive customer service.
* Independently assess inquiries and situations, route matters appropriately, and exercise judgment in handling sensitive or escalated issues.
* Performs core administrative functions, including correspondence, scheduling, records management, meeting support, and reporting.
* Supports daily operations by coordinating building and facilities needs, monitoring shared spaces, and assisting with space and event readiness.
* Provides guidance and task direction to student employees to ensure workflow continuity and operational efficiency.
* Coordinates mail, supplies, inventory, and required logs in compliance with university procedures.
* Secures and processes checks and confidential records in accordance with cash-handling and institutional policies.
* Prepares meeting minutes and supports routine internal communications and compliance-related notifications.
* Performs additional duties as assigned to support the mission and operations of the Dean's Office and the G. Brint Ryan College of Business.
Physical Requirements
* Communicating with others to exchange information.
* Lifting and Moving objects up to 20 pounds.
* Sedentary work that primarily involves sitting/standing.
* Repeating motions that may include the wrists, hands and/or fingers.
Environmental Hazards
* No adverse environmental conditions expected.
Work Schedule
Work Schedule: Monday-Friday; standard business hours with occasional flexibility based on operational needs.
Driving University Vehicle
No
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
$32k yearly 6d ago
Mortgage Operations Support I
Pennymac 4.7
Support associate job in Fort Worth, TX
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Administrative Support Technician is the perfect role for college students seeking business exposure.
As the Support Technician, you will perform a variety of office services, including filing, printing and scanning documents, data entry, learning company systems, and developing Microsoft Office skills as well as mortgage industry knowledge.
The Administrative Support Technician will: Fill in on any team as requested by leadership Routinely perform basic duties within Mortgage Operations and respond to management direction Provide excellent customer service; follow through on all questions or requests Demonstrate accuracy and thoroughness while complying with all policies and procedures Performs other related duties as required and assigned Demonstrates behaviors which are aligned with the organization's desired culture and values What You'll Bring High School Diploma / GED Entry level proficiency in MS Office Ability to learn and utilize other industry specific software Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $37,000 - $48,000 Work Model OFFICE
$37k-48k yearly Auto-Apply 2d ago
Support Services Specialist
Loan Depot 4.7
Support associate job in Plano, TX
Responsible for conducting day to day operations in assigned area(s) of focus in the mortgage loan servicing cycle related to Support Services engaged in Default Management. Responsibilities: * Conducts Support Services operations to include, but not limited to, Foreclosure, Bankruptcy, document management, and auditing.
* Monitors Support Services matters with internal partners and vendors to complete referrals, document retrieval and/or execution, and file audits timely.
* Researches and responds to investor and regulatory audit requests.
* Conducts oversight of Outsource Asset Management vendors by using effective measurement of metrics.
* Maintains communication with all business units, most notably: Loss Mitigation, Default Services, General Counsel, attorneys, and vendors.
* Monitors changes in statutory, regulatory, investor and insurer guidelines and requirements.
* Provides timely recognition and review of items that must be escalated to legal and proper departments; researches and resolves global and loan level issues.
* Reviews monthly, weekly, and daily exception reports to ensure accuracy of production.
Requirements:
* Mortgage Servicing experience required.
* Servicing Loans in Default Support Services, experience required.
* MSP/Black Knight experience required.
* Expert knowledge of investor and insurer experience related to FNMA, FHLMC, GNMA, VA, FHA and USDA guidelines.
* High School Degree or equivalent required; Bachelor's degree preferred.
Why work for #teamloan Depot:
* Aggressive earning potential based on experience and ability.
* Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive
* Work with other passionate, purposeful, and customer-centric people.
* Extensive internal growth and professional development opportunities including tuition reimbursement.
* Comprehensive benefits package including Medical/Dental/Vision.
* Wellness program to support both mental and physical health.
About loan Depot:
loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has
revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
How much does a support associate earn in Dallas, TX?
The average support associate in Dallas, TX earns between $31,000 and $91,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Dallas, TX
$53,000
What are the biggest employers of Support Associates in Dallas, TX?
The biggest employers of Support Associates in Dallas, TX are: