Switch engineer vs network support engineer

Differences between switch engineer and network support engineer duties and responsibilities

Switch engineer example responsibilities.

• Manage Alcatel and Telecom Egypt technical teams.
• Manage all aspects of DS3 and DS1 connectivity between various equipment and vendors.
• Implement the latest Avaya VoIP technology that lead to cost reduction and improve VoIP features.
• Manage mobile switch for 20-cell CDMA test overlie of Sprint/APC commercial GSM network in Washington D.C.
• Manage, solve and coordinate daily operational support issues for 600 banks and 2400 workstations worldwide.
• Assist RF engineers to ensure the best possible network performance.
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Network support engineer example responsibilities.

• Manage, support, upgrade and administer DNS and DHCP for all devices on the network.
• Manage a remote VOIP trial which include configuring and supporting customer premise equipment as well as carrier side equipment.
• Manage and administrate security policy and procedures for all VPN network connectivity and accounts.
• Create strong relationship with customers by resolving TCP/IP, DNS, DHCP relate problems through remote desktop and on site.
• Use various forms of Linux operating systems to create firewalls, webservers, PBX, and VPN.
• Set up VLANs and STP guards on core and access layer switches - change configurations when require.
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