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The differences between systems support administrators and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a systems support administrator and an administrative technical support. Additionally, a systems support administrator has an average salary of $86,448, which is higher than the $46,753 average annual salary of an administrative technical support.
The top three skills for a systems support administrator include troubleshoot, linux and SQL. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.
| Systems Support Administrator | Administrative Technical Support | |
| Yearly salary | $86,448 | $46,753 |
| Hourly rate | $41.56 | $22.48 |
| Growth rate | 5% | 10% |
| Number of jobs | 192,994 | 186,858 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 52% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
A system administrator acquires, installs, or upgrades computer software and components. System administrators perform routine automation of the computer system. They maintain the security policies of organizations or institutions. It is their job to supervise or train their staff or provide support for different projects. They also determine the problems found in the system, analyze the issues, and do repairs whenever necessary. The skills they need include scripting languages, security and monitoring, and account access management.
Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
Systems support administrators and administrative technical supports have different pay scales, as shown below.
| Systems Support Administrator | Administrative Technical Support | |
| Average salary | $86,448 | $46,753 |
| Salary range | Between $67,000 And $110,000 | Between $29,000 And $75,000 |
| Highest paying City | San Jose, CA | New York, NY |
| Highest paying state | California | New Jersey |
| Best paying company | Deft | AIG |
| Best paying industry | Professional | - |
There are a few differences between a systems support administrator and an administrative technical support in terms of educational background:
| Systems Support Administrator | Administrative Technical Support | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 52% |
| Most common major | Computer Science | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between systems support administrators' and administrative technical supports' demographics:
| Systems Support Administrator | Administrative Technical Support | |
| Average age | 43 | 42 |
| Gender ratio | Male, 79.3% Female, 20.7% | Male, 67.6% Female, 32.4% |
| Race ratio | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 10.1% White, 63.0% American Indian and Alaska Native, 0.3% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |