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Systems support administrator vs systems support engineer

The differences between systems support administrators and systems support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a systems support administrator and a systems support engineer. Additionally, a systems support administrator has an average salary of $86,448, which is higher than the $82,561 average annual salary of a systems support engineer.

The top three skills for a systems support administrator include troubleshoot, linux and SQL. The most important skills for a systems support engineer are linux, troubleshoot, and technical support.

Systems support administrator vs systems support engineer overview

Systems Support AdministratorSystems Support Engineer
Yearly salary$86,448$82,561
Hourly rate$41.56$39.69
Growth rate5%5%
Number of jobs192,994182,434
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 61%
Average age4343
Years of experience22

What does a systems support administrator do?

A system administrator acquires, installs, or upgrades computer software and components. System administrators perform routine automation of the computer system. They maintain the security policies of organizations or institutions. It is their job to supervise or train their staff or provide support for different projects. They also determine the problems found in the system, analyze the issues, and do repairs whenever necessary. The skills they need include scripting languages, security and monitoring, and account access management.

What does a systems support engineer do?

Systems support engineers are information technology professionals who are responsible for building and maintaining the IT infrastructure of an organization. They are required to provide network administration and technical support to identify complex problem issues and come up with solutions to solve them. They must assist the system support engineers in accomplishing any projects they are working with. They must troubleshoot servers, personal computers, and peripheral equipment while liaising with their customers. They must also create and maintain user accounts and implement group policy management through an active directory.

Systems support administrator vs systems support engineer salary

Systems support administrators and systems support engineers have different pay scales, as shown below.

Systems Support AdministratorSystems Support Engineer
Average salary$86,448$82,561
Salary rangeBetween $67,000 And $110,000Between $62,000 And $109,000
Highest paying CitySan Jose, CANovato, CA
Highest paying stateCaliforniaCalifornia
Best paying companyDeftApple
Best paying industryProfessionalFinance

Differences between systems support administrator and systems support engineer education

There are a few differences between a systems support administrator and a systems support engineer in terms of educational background:

Systems Support AdministratorSystems Support Engineer
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 61%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityStanford University

Systems support administrator vs systems support engineer demographics

Here are the differences between systems support administrators' and systems support engineers' demographics:

Systems Support AdministratorSystems Support Engineer
Average age4343
Gender ratioMale, 79.3% Female, 20.7%Male, 89.5% Female, 10.5%
Race ratioBlack or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 10.1% White, 63.0% American Indian and Alaska Native, 0.3%Black or African American, 8.5% Unknown, 5.1% Hispanic or Latino, 12.2% Asian, 11.5% White, 62.5% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between systems support administrator and systems support engineer duties and responsibilities

Systems support administrator example responsibilities.

  • Manage projects such as server migrations and mass client OS migrations.
  • Authore and maintain shell and Perl scripts to automate administration tasks for infrastructure management.
  • Maintain Unix mail, news, web, and directory servers and DNS records.
  • Monitor SharePoint timer jobs, search crawls, and ensure all services are properly running.
  • Work with OS team in realizing the DR environment and test the periodic working of the DR environment.
  • Support the implementation of VMware hardware and operating systems solutions to provide hosting services to multiple data centers.
  • Show more

Systems support engineer example responsibilities.

  • Develop PERL scripts in LINUX environment to automate importation of classify advertising data for CondeNet's online newspapers and magazine presence.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Provide UNIX system support for production and development environments, specifically dealing with major enterprise level systems.
  • Administer, monitor multiple VMWARE clusters.
  • Implement system imaging for current & new systems through SCCM.
  • Work with DHCP and DNS to add, modify or delete records and reservations.
  • Show more

Systems support administrator vs systems support engineer skills

Common systems support administrator skills
  • Troubleshoot, 7%
  • Linux, 6%
  • SQL, 6%
  • Customer Service, 6%
  • Database, 5%
  • OS, 4%
Common systems support engineer skills
  • Linux, 8%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • Database, 6%
  • Unix, 5%
  • Windows Server, 4%

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