Post job

Systems support administrator vs systems support specialist

The differences between systems support administrators and systems support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a systems support administrator and a systems support specialist. Additionally, a systems support administrator has an average salary of $86,448, which is higher than the $61,744 average annual salary of a systems support specialist.

The top three skills for a systems support administrator include troubleshoot, linux and SQL. The most important skills for a systems support specialist are customer service, troubleshoot, and technical support.

Systems support administrator vs systems support specialist overview

Systems Support AdministratorSystems Support Specialist
Yearly salary$86,448$61,744
Hourly rate$41.56$29.68
Growth rate5%10%
Number of jobs192,994159,364
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 54%
Average age4342
Years of experience22

What does a systems support administrator do?

A system administrator acquires, installs, or upgrades computer software and components. System administrators perform routine automation of the computer system. They maintain the security policies of organizations or institutions. It is their job to supervise or train their staff or provide support for different projects. They also determine the problems found in the system, analyze the issues, and do repairs whenever necessary. The skills they need include scripting languages, security and monitoring, and account access management.

What does a systems support specialist do?

A systems support specialist is responsible for assisting end-users on system issues, including network configuration and improving network infrastructure. System support specialists implement network strategies alongside the whole technology team to boost the system's efficiency and optimal performance. They create resolution reports for reference and write recommendations to prevent system defects and inconsistencies. A systems support specialist also handles network installations and upgrades, requiring them to have excellent technical skills and knowledge of programming languages.

Systems support administrator vs systems support specialist salary

Systems support administrators and systems support specialists have different pay scales, as shown below.

Systems Support AdministratorSystems Support Specialist
Average salary$86,448$61,744
Salary rangeBetween $67,000 And $110,000Between $41,000 And $91,000
Highest paying CitySan Jose, CACentreville, VA
Highest paying stateCaliforniaVirginia
Best paying companyDeftKoch Industries
Best paying industryProfessionalTechnology

Differences between systems support administrator and systems support specialist education

There are a few differences between a systems support administrator and a systems support specialist in terms of educational background:

Systems Support AdministratorSystems Support Specialist
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 54%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Systems support administrator vs systems support specialist demographics

Here are the differences between systems support administrators' and systems support specialists' demographics:

Systems Support AdministratorSystems Support Specialist
Average age4342
Gender ratioMale, 79.3% Female, 20.7%Male, 73.4% Female, 26.6%
Race ratioBlack or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 10.1% White, 63.0% American Indian and Alaska Native, 0.3%Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between systems support administrator and systems support specialist duties and responsibilities

Systems support administrator example responsibilities.

  • Manage projects such as server migrations and mass client OS migrations.
  • Authore and maintain shell and Perl scripts to automate administration tasks for infrastructure management.
  • Maintain Unix mail, news, web, and directory servers and DNS records.
  • Monitor SharePoint timer jobs, search crawls, and ensure all services are properly running.
  • Work with OS team in realizing the DR environment and test the periodic working of the DR environment.
  • Support the implementation of VMware hardware and operating systems solutions to provide hosting services to multiple data centers.
  • Show more

Systems support specialist example responsibilities.

  • Manage the internal installs of the application on all relevant versions in order to test and QA new patch releases.
  • Configure VOIP IP communicators and manage user administration to ensure adequate telecommunication securely.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Administer SharePoint site updates and create documentation to aid users and expedite problem resolution.
  • Used JAXB to convert XML response to Java class objects.
  • Resolve errors within proprietary application on java, oracle and unix.
  • Show more

Systems support administrator vs systems support specialist skills

Common systems support administrator skills
  • Troubleshoot, 7%
  • Linux, 6%
  • SQL, 6%
  • Customer Service, 6%
  • Database, 5%
  • OS, 4%
Common systems support specialist skills
  • Customer Service, 14%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • PC, 5%
  • System Support, 4%
  • Computer System, 4%

Browse computer and mathematical jobs