Team manager jobs in Clovis, CA

Who We Are: Our mission is to enhance, inspire and grow. We enhance the lives of people by creating inspiring living environments. With over 30 years of experience, we're no strangers to the homebuilding industry. We are a multi-disciplinary development company with neighborhoods in Northern and Southern California, and Colorado! Since our genesis, we have always strived to set ourselves apart from other builders. We do this by looking ahead. We make sure that the products we are providing are the best for our homebuyers; that they fit into life today and in the future; that the surroundings are inviting and purposeful. When we Trumark our homes, it is because they reach every one of these criteria. Overview: The Customer Care Manager plays a key role in ensuring our homeowners have an exceptional experience, from move-in readiness to warranty support and beyond. This position oversees all aspects of the Customer Care Department, leading a team that delivers quality assurance, clear communication, and responsive service that builds trust and inspires homeowners to recommend us to friends and family. This role requires strong communication, cross-department collaboration, and a balance of operational excellence with hands-on customer engagement. Key Responsibilities: Oversees the development, implementation, and distribution of warranty protocols, including limited warranty policy, quality assurance templates, walk-through paperwork, 4-week and year-end walks, disclaimers, post move-in forms, certified communications, and related materials. Provides continuing mentoring, coaching, and leadership training both individually and in group settings. Collaborates with other departments on house readiness, align builder/buyer purchase expectations, schedule QA appointments, and warranty interactions with department, trades, buyers and homeowners. Interfaces with construction to remedy noted items at Quality Assurance check points including buyer final sign-off. Provides guidance for homeowner education in areas such as energy-saving features, utility system performance, building science, and construction defect litigation. The development of troubleshooting guidelines to differentiate between homeowner maintenance and builder warranty. Gives practical direction on the application of written performance standards and industry practices such as building code, SB800, and Residential Construction Performance Guidelines. Supports staff education on Newstar, Zendesk and Build-Pro processes to ensure accurate coding, distribution, tracking, and homeowner sign-offs. Fosters strong relationships with trade partners in each region and community, ensuring accountability to established Trade Partner Work Order guidelines. Reviews and approves all billable expenses, including Purchase Orders with a focus on reducing builder costs. Oversees protocols of all phases of water damage assessment, remediation, build-back, and financial accountability. Acts as the liaison to legal counsel in matters relating to defect lawsuits and other such needs. Oversees the documentation and storage of all department processes. Provides leadership in achieving high Eliant response rates, survey scores, and homeowner referrals. Promotes consistency in the application of department process across all regions. Ensure appropriate staff coverage for after-hours, holidays and PTO time off. Other duties as assigned. Qualifications: Minimum 5 years of experience in Customer Service, preferably with a homebuilder or related industry. Experience in the residential construction industry preferred. Excellent written and verbal communication skills. Proficient in Microsoft applications such as Outlook, Word, and Excel. Working knowledge of ticketing software such as Newstar, Zendesk, and Build-Pro. Solid understanding of industry practices and performance standards. Strong aptitude for working with internet tools such as A.I. to acquire solutions. Relationship driven approach with excellent interpersonal skills, including conflict resolution. Solutions-oriented leader who fosters teamwork, and is committed to quality outcomes. Delivers on personal goals and holds team accountable to defined goals. Strong organizational skills driven by ownership of department and company goals. Valid driver's license and clean driving record required. Why Work for Trumark? Work with a team that values you! Trumark offers a direct career path with an open seat for you at our table. We embody our mission to Live Well. Trumark Homes is dedicated to creating communities that foster an enthusiasm to connect, the strength to aspire and the compassion to give back. For approximately every 50 homes we build, we work with charity: water to provide and serve approximately 200 people with fresh, clean water. Exceptional Medical Benefits (100% Employee + 60% Dependent). 401k with company matching, we are helping you plan for future retirement. A monthly health / wellness stipend just for you. EEO Statement At Trumark Homes, we are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in employment decisions, including recruiting, hiring, compensation, promotion, benefits, disciplines, termination, job assignments, or training. Statement to Outside Staffing Agencies Trumark Companies ("Trumark") does not accept unsolicited resumes from recruiters, agencies, or any source other than directly from the candidate. Trumark will NOT pay any fees for placements resulting from unsolicited submissions. Trumark's recruiting department handles all recruiting/hiring processes - please do NOT contact other Trumark employees (including the hiring manager) directly to present candidates or to engage them for recruiting/staffing services. Only Trumark's recruiting department is authorized to engage in recruiting and staffing services; any unsolicited submissions or engagements by recruiters, agencies, or any other source will be deemed to have been made free of any charges, fees, or obligations.

Job Description Who We Are: Our mission is to enhance, inspire and grow. We enhance the lives of people by creating inspiring living environments. With over 30 years of experience, we're no strangers to the homebuilding industry. We are a multi-disciplinary development company with neighborhoods in Northern and Southern California, and Colorado! Since our genesis, we have always strived to set ourselves apart from other builders. We do this by looking ahead. We make sure that the products we are providing are the best for our homebuyers; that they fit into life today and in the future; that the surroundings are inviting and purposeful. When we Trumark our homes, it is because they reach every one of these criteria. Overview: The Customer Care Manager plays a key role in ensuring our homeowners have an exceptional experience, from move-in readiness to warranty support and beyond. This position oversees all aspects of the Customer Care Department, leading a team that delivers quality assurance, clear communication, and responsive service that builds trust and inspires homeowners to recommend us to friends and family. This role requires strong communication, cross-department collaboration, and a balance of operational excellence with hands-on customer engagement. Key Responsibilities: Oversees the development, implementation, and distribution of warranty protocols, including limited warranty policy, quality assurance templates, walk-through paperwork, 4-week and year-end walks, disclaimers, post move-in forms, certified communications, and related materials. Provides continuing mentoring, coaching, and leadership training both individually and in group settings. Collaborates with other departments on house readiness, align builder/buyer purchase expectations, schedule QA appointments, and warranty interactions with department, trades, buyers and homeowners. Interfaces with construction to remedy noted items at Quality Assurance check points including buyer final sign-off. Provides guidance for homeowner education in areas such as energy-saving features, utility system performance, building science, and construction defect litigation. The development of troubleshooting guidelines to differentiate between homeowner maintenance and builder warranty. Gives practical direction on the application of written performance standards and industry practices such as building code, SB800, and Residential Construction Performance Guidelines. Supports staff education on Newstar, Zendesk and Build-Pro processes to ensure accurate coding, distribution, tracking, and homeowner sign-offs. Fosters strong relationships with trade partners in each region and community, ensuring accountability to established Trade Partner Work Order guidelines. Reviews and approves all billable expenses, including Purchase Orders with a focus on reducing builder costs. Oversees protocols of all phases of water damage assessment, remediation, build-back, and financial accountability. Acts as the liaison to legal counsel in matters relating to defect lawsuits and other such needs. Oversees the documentation and storage of all department processes. Provides leadership in achieving high Eliant response rates, survey scores, and homeowner referrals. Promotes consistency in the application of department process across all regions. Ensure appropriate staff coverage for after-hours, holidays and PTO time off. Other duties as assigned. Qualifications: Minimum 5 years of experience in Customer Service, preferably with a homebuilder or related industry. Experience in the residential construction industry preferred. Excellent written and verbal communication skills. Proficient in Microsoft applications such as Outlook, Word, and Excel. Working knowledge of ticketing software such as Newstar, Zendesk, and Build-Pro. Solid understanding of industry practices and performance standards. Strong aptitude for working with internet tools such as A.I. to acquire solutions. Relationship driven approach with excellent interpersonal skills, including conflict resolution. Solutions-oriented leader who fosters teamwork, and is committed to quality outcomes. Delivers on personal goals and holds team accountable to defined goals. Strong organizational skills driven by ownership of department and company goals. Valid driver's license and clean driving record required. Why Work for Trumark? Work with a team that values you! Trumark offers a direct career path with an open seat for you at our table. We embody our mission to Live Well. Trumark Homes is dedicated to creating communities that foster an enthusiasm to connect, the strength to aspire and the compassion to give back. For approximately every 50 homes we build, we work with charity: water to provide and serve approximately 200 people with fresh, clean water. Exceptional Medical Benefits (100% Employee + 60% Dependent). 401k with company matching, we are helping you plan for future retirement. A monthly health / wellness stipend just for you. EEO Statement At Trumark Homes, we are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in employment decisions, including recruiting, hiring, compensation, promotion, benefits, disciplines, termination, job assignments, or training. Statement to Outside Staffing Agencies Trumark Companies ("Trumark") does not accept unsolicited resumes from recruiters, agencies, or any source other than directly from the candidate. Trumark will NOT pay any fees for placements resulting from unsolicited submissions. Trumark's recruiting department handles all recruiting/hiring processes - please do NOT contact other Trumark employees (including the hiring manager) directly to present candidates or to engage them for recruiting/staffing services. Only Trumark's recruiting department is authorized to engage in recruiting and staffing services; any unsolicited submissions or engagements by recruiters, agencies, or any other source will be deemed to have been made free of any charges, fees, or obligations.

Type: SWING Shift - 1: Part Time Weekends and Monday! Friday, Saturday & Sunday 5:00PM - 10:00PM AND Monday 3:00PM - 11:30PM) GRAVE 2: Part Time Weekends Friday & Saturday 11:00PM-7:30AM AND Monday & 12:00AM -5:00AM FLSA Status: Non-Exempt (Hourly) Location: Fresno Reports To: MMC Residential Services Manager Salary: $21.00 - $29.40/Per Hour SUMMARY: Provide direct services to residential clients/families who have been affected by trauma due to Domestic Violence, out of the residential safe house. Responsible for the shift specific tasks in the Emergency and/or Transitional living programs; as well as the enrollment and orientation process of clients admitted into the Safe House. Ongoing oversight of residential client/family activities during assigned shift and can provide some Case Management support to residential clients, as assigned. The CSA has primary and direct client interaction daily; and will support any identification of immediate needs, issues or concerns. In this capacity, the CSA must utilize positive interpersonal skills while interacting with residential clients, as well as the ability to support operational guidelines in a supportive manner. In addition, the CSA provides daily advocacy and will support activities directly within the safe house. This position is also responsible for holding client workshops and facilitation of groups such as but not limited to: Safe Group, Parenting, Healthy Lifestyles, and Financial independence, all in support of developing self-sufficient/ independent living skills, and promoting safe healthy lifestyles, for the residents. As appropriate, this position may also facilitate community-based workshops, outreach, support groups and community education. The Marjaree Mason Center is 24/7 operation and all employees, at any point of time, may be asked to perform other work duties from those normally assigned such as answering the hotline or working in the shelter. DUTIES AND RESPONSIBILITIES: Safe House Maintain client confidentiality, per Victims of Crime Act (VOCA) and Violence Against Women Act (VAWA) regulations. Oversight and assistance with basic Safe House residential activities (food service, client property, room checks, preparing rooms for new MMC residential clients, support of children's Enrichment Center, etc). Provide supportive interaction to residential client's daily-(examples include but not limited to: Safety awareness and planning, positive relationship building, conflict resolution, and maintaining a healthy environment.) Provide direct services to residential clients in a respectful, affirming, and dignifying manner. Complete agency APRICOT data inputting and collection; intake and orientation paperwork/process with new clients, including drug testing and file creation. Communicates and works closely with Case Management as well as additional internal departments such as Clinical and Legal advocates as appropriate. Provides client support throughout the day, advising the appropriate CM and Advocate staff of specific needs or concerns. Participate in CM Case staffing/family assessment meetings regarding residential clients/children, as scheduled. Adhere to mandated reporting laws, and complete suspected child abuse reports as necessary. Assist in the daily activities, special client events, donation organizing, meal support and food distribution. As assigned, participate in community education presentations that help identify available services/resources for victims of Domestic Violence. Organize and facilitate workshops/groups in Safe House to support independent living skills development and self-sufficiency goals. Transport clients to community activities or appointments; and other client pickup / delivery tasks as assigned. Maintain positive community relations with other agencies as well as Law Enforcement. Maintain facility upkeep and safety by completing timely and consistent rounds of house; complete work orders for repairs as needed or directed. Implementation of security protocol and procedures if an emergency arises; as well as the proper channel of communication/notification to the appropriate Manager/Director. Participate in staff meetings and trainings as assigned. Prepare & maintain files in a confidential manner, charting necessary information pertaining to client in house progression as well as house activities. This position will offer training and support to community volunteers and intern participants. Regular attendance and promptness are considered part of each employee's essential job functions. Administrative Provide accurate, general information on MMC services to individuals seeking assistance Responsible for processing monetary transaction related to payment for group or counseling sessions. Other miscellaneous duties as assigned. Requirements EDUCATION and/or EXPERIENCE: Completion of an Associate's degree with some coursework in social work, human services or victimology, preferred. Knowledge Required: Knowledge of Referral System in Fresno County Experience using Apricot Abilites Required Ability to effectively communicate in English Bilingual in Spanish, preferred Ability to be adaptable (open to feedback, change, and new ideas)- as well as the flexibility of job tasks within a team format. Ability to be flexible with schedule in order to address shift coverage, meetings, trainings, and additional department priorities. Ability to handle high volume desk in an organized manner Ability to read and interpret documents such as safety guidelines, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups or organizations. Ability to adapt to the environment, to solve practical problems, to deal with a variety of multiple variables in situations where only limited standardization exists and to make independent decisions within scope of responsibility. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrated ability to work with sensitivity and without discrimination towards peoples of diverse cultures, races/ethnicity's, socio/economic positions, ages, religions, genders, physical/mental challenges/disabilities and sexual orientations. Ability to understand the needs of families and women and children and a willingness to address their concerns with action designed to create change; sensitivity to issues pertaining to domestic violence. Demonstrated ability to work with sensitivity and without discrimination towards peoples of diverse cultures, races/ethnicity's, socio/economic positions, ages, religions, genders, physical/mental challenges/disabilities and sexual orientations. Sensitivity to issues pertaining to domestic violence. CERTIFICATES, LICENSES, REGISTRATIONS: Possession of a valid California driver's license and proof of liability insurance on personal auto. Must be insurable at all times at standard rate by set by MMC insurance carrier. Must pass tuberculosis test, drug test and fingerprinting test. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects; talk or hear; stand; walk; reach with hands; arms and keyboarding. The employee is occasionally required to sit, stoop, kneel, or crouch; and smell. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee will be frequently standing and walking to perform duties. Fine Dexterity - Both - frequent Typical noise level - minimal to moderate Repetitive use of hands - frequent Hearing - ability to hear instructions - frequent Grasping: simple/light: - frequent Climbing stairs - frequent The Marjaree Mason Center, Inc. is an Equal Opportunity Employer. It is our policy to make all personnel decisions without discrimination on the basis of race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status.

Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Office Manager Perks and Benefits: * No experience is required, but 1-3 years of experience is preferred. * Paid training. * Full-time Office Manager Responsibilities: Customer Management * Develop trust with customers by living our Core Values all day and every day. * Creating raving fans by providing extra-mile service * As soon as possible, convert leads to appointments by scheduling appointments for the sales team. * Follow up on open proposals as needed. * Keep the showroom and office organized and presentable. * Assist in the development, management & delivery of local marketing tactics. * Resolve customer conflicts. Marketing * Ensure customers feel cared for by taking pride in what you do-providing extra-mile service by going above and beyond expectations. * Strengthen emotional connections with customers and the community by engaging in the community and making it fun! * Support and participate in home shows. * Support and implement local marketing efforts as needed. Operations (Production) * Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. * Order all products needed for jobs accurately and follow up on delivery. * Schedule the job to meet the schedule of customer and installers. * Communicate with installers and customers on start dates and times. * Update the customer with ongoing details of installation and job progress. * Discuss and obtain written permission for any changes in contracted work. * Confirm scope of work and compensation with installers prior to start of job. * Update Salesforce/production board daily with status of job and upcoming schedule. Financials * As a job is landed and produced, complete the job costing form with the pertinent details. * Accurately update QuickBooks daily for all income and expenses. * Track, prepare, and manage timely payment of business-related expenses. Continuous Improvement * Attend weekly meetings with the owner at scheduled times. * Submit the GS&R Prep form weekly via email. * Work weekly and monthly to meet goals. * Be available to attend training seminars at the owner's discretion. * Make decisions and act in accordance with Floor Coverings International's core values and mission. Office Manager Qualifications: * Excellent customer service skills * Strong communication skills, particularly over the phone. * Organized, detail-oriented, and able to multi-task. * Experienced in bookkeeping using QuickBooks is a plus. * Able to work independently without supervision. Apply today! Compensation: $50,000.00 - $60,000.00 per year Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

SCHEUDLE Training Dates: 03/30/2026 to 05/26/2026 Leader Training: 03/30/2026 - 05/03/2026 Leader and Member Combined Training and USFS Guard School: 05/04/2026 - 05/26/2026 Service with team will then go until 10/31/2026 OVERVIEW The U.S. Forest Service (USFS)/Student Conservation Association (SCA) Wildland Fire Academy is an intense fuels reduction training program designed to introduce Field Leaders and Members to the rigors of the Fire & Fuel Programs across the USFS. During the program, Leaders and Members will train, live, and work as a cohesive and dynamic crew on fuels mitigation and fuels reduction projects. Leaders and their crew will be assigned to districts identified as Healthy Forest Restoration Act Wildland Urban Interface (WUI) Lands to learn how different National Forests handle the challenges of wildfire mitigation in their respective ecosystems. The season begins with a rigorous 7-week paid training period that includes a robust introduction into leading for the Student Conservation Association, Wilderness First Responder (WFR), several certification courses in route to obtain a federally recognized fire qualifications card with the USFS and your Intermediate (Level B) Chainsaw Card. Some online coursework will need to be completed before the 03/30/2026 start date. Throughout the season, Leaders will mentor a team of four Members through fuels reduction and other conservation or restoration projects, while supporting positive group dynamics, and individuals' personal and professional development. Some projects will require long daily commutes, or traveling long distances between project sites. Teams may live without electricity, running water, and/or cell phone reception for extended periods of time. This is NOT an entry-level position. Previous experience using chainsaws, as well as working and/or leading in the role of Firefighter Type 2 (FFT2) is required. Firefighter Type 1 qualification is preferred, but not required for this position. The primary objective for this program is fuels reduction, not fire suppression. Prescribed burns are condition-dependent opportunities, and will often require an extended and flexible work schedule from the team as identified by the partner agency. Prescribed burns and wildfire suppression opportunities are possible, but cannot be guaranteed. Throughout the season, Field Leaders play an important role in maintaining professional working relationships with land management agency partners, and will NOT have the opportunity to engage in Administratively Determined (AD) status with the U.S. Forest Service, with the exception of local, on-district Initial Attacks. Every leader is expected to engage in daily tasks to achieve mission and project goals as assigned by USFS personnel. Communication is key to success and each leader has their own responsibility to continually develop themselves with positive communication strategies, while advocating for safety, wellness, and crew development throughout the season. Leader Responsibilities: Monitoring completion of project tasks as assigned; whether it is using a chainsaw, piling brush into burn piles, working with your team to move a large rock, or doing dishes. Full engagement is expected in all work projects and community activities. Serve as a mentor for Members by guiding team dynamics, establishing healthy group norms, and providing support for Members' personal and professional development through routine check-ins and performance evaluations. Assist the team with meal planning, developing emergency response plans, and completing logistical tasks such as route planning and fuel monitoring. Recording work totals and creating reports for SCA and agency partners. Interfacing with general public and partner organizations in a manner that reflects positively upon the crew, organization, and agency. Participating in daily workflow, while developing corps members' leadership styles and abilities in a team setting. Planning and implementing time management strategies to achieve daily objectives and tasks. Facilitating a positive work and home environment for your members both on and off duty. Engaging members in activities that empower and inspire a growth mindset. May be required to provide team building and team support outside of standard work hours. Maintaining administrative crew leadership including budget management and service hour verification. Leader Qualifications: Commitment to living and working within an intensive crew environment, often in a shared space. Desire to do manual labor in all weather conditions, including wind, rain, extreme heat, extreme cold, and extremely pleasant days. Minimum of 1 (One) year of previous chainsaw operation experience at the A-Feller Lever. Minimum of a FFT2 (Firefighter Type 2) qualified, FFT1 preferred. (Can be expired, if demonstrating at least 90 days of active experience) Must be able to complete a Health Screening Questionnaire and an in-person physical exam if required by the USFS to be cleared before the position start date. Must be able to pass the Arduous Work Capacity Test during the training timeline (exact date TBD). We recommend that physical training for this test begin 4 weeks prior to arrival at training. Eligibility to operate an SCA vehicle Be a minimum of 21 years old Possess a current and valid driver's license, Have a minimum of 3 years of State authorized driving experience Pass a comprehensive motor vehicle record check This SCA Position is authorized under the Public Land Corps Authority. All participants must be between the ages of 16 and 30, inclusive, or veterans aged 35 or younger, at the start of the position. Participants must also be a citizen or national of the United States or lawful permanent resident alien of the United States. Hours served can be applied toward the Public Land Corps (PLC) hiring authority. Preferred Qualifications: Backpacking experience Passion for the outdoors, and mentoring and teaching others in an outdoor setting Camping experience with kitchen set up experience Ability to perform arduous tasks outdoors, for several hours at a time Ability to live in a multi-gendered, multi-cultured living space, sharing common spaces and communal meal settings each day. Benefits and Compensation Total weekly/hourly stipend: $900-1000 weekly, depending on experience: $1000/week for candidates with at least one season of experience as a B-feller and leading a team Total travel stipend: $500 on first pay period, and $500 on last pay period Boot Allowance: Because boots are critical for safety, we are providing a $300 boot allowance to ensure proper regulation of boots are purchased. The allowance will be included on the Leader's first paycheck. All allowances are subject to applicable federal, state, and local taxes. 40 hours of PTO, access to HealthJoy Employee Assistance Program (EAP), and option to enroll in SCA benefits Housing: Housing will consist of communal Forest Service Bunkhouse if available, consisting of 2-person rooms and shared kitchen and restrooms. Short-term rentals will be provided by the SCA if no federal bunkhouse options are available and will consist of shared bedrooms and shared kitchen and restrooms. Housing is provided by the SCA regardless of option and is determined in coordination between SCA and USFS Program Staff. Occasional camping may be required. Access to cell phone service and WiFi cannot be guaranteed at the provided housing, and some housing may be remotely located an hour or more away from a town with amenities. Leaders will coordinate their team's meal planning, grocery shopping, cooking, and cleaning responsibilities. Other Accommodations: During the training period and entirety of the season, meals are provided by SCA and managed by the crew leader. Transportation is also provided via SCA in the form of a crew work truck. Personal vehicles are allowed for off duty travel but are not authorized during work hours. Training offered: Training will consist of a nationally recognized chainsaw operations certificate at the Intermediate level, Basic Firefighting Training (S-130), Intro to Wildland Fire Behavior (S-190), and Basic Fireline Leadership (L-180). Other training includes Wilderness First Responder, physical training leading up to a Work Capacity Test (3-mile hike, with 45 lbs pack, in under 45 minutes to meet the qualification for confirmation of your Fire “Red Card”), and SCA Crew and Leader Training, including defensive and off-road driving tests. Equal Opportunity Statement SCA strives to cultivate a work environment that encourages fairness, teamwork, and respect among all staff members. SCA is committed to maintaining a work atmosphere in which people of diverse backgrounds and lifestyles may grow personally and professionally. The Student Conservation Association, Inc. is an equal opportunity employer.

Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.

Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Office Manager Perks and Benefits: No experience is required, but 1-3 years of experience is preferred. Paid training. Full-time Office Manager Responsibilities: Customer Management Develop trust with customers by living our Core Values all day and every day. Creating raving fans by providing extra-mile service As soon as possible, convert leads to appointments by scheduling appointments for the sales team. Follow up on open proposals as needed. Keep the showroom and office organized and presentable. Assist in the development, management & delivery of local marketing tactics. Resolve customer conflicts. Marketing Ensure customers feel cared for by taking pride in what you do-providing extra-mile service by going above and beyond expectations. Strengthen emotional connections with customers and the community by engaging in the community and making it fun! Support and participate in home shows. Support and implement local marketing efforts as needed. Operations (Production) Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. Order all products needed for jobs accurately and follow up on delivery. Schedule the job to meet the schedule of customer and installers. Communicate with installers and customers on start dates and times. Update the customer with ongoing details of installation and job progress. Discuss and obtain written permission for any changes in contracted work. Confirm scope of work and compensation with installers prior to start of job. Update Salesforce/production board daily with status of job and upcoming schedule. Financials As a job is landed and produced, complete the job costing form with the pertinent details. Accurately update QuickBooks daily for all income and expenses. Track, prepare, and manage timely payment of business-related expenses. Continuous Improvement Attend weekly meetings with the owner at scheduled times. Submit the GS&R Prep form weekly via email. Work weekly and monthly to meet goals. Be available to attend training seminars at the owner's discretion. Make decisions and act in accordance with Floor Coverings International's core values and mission. Office Manager Qualifications: Excellent customer service skills Strong communication skills, particularly over the phone. Organized, detail-oriented, and able to multi-task. Experienced in bookkeeping using QuickBooks is a plus. Able to work independently without supervision. Apply today! Compensation: $50,000.00 - $60,000.00 per year Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

We are Indeed Flex. We Help People Get Jobs. Right now, we're hiring! The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we're taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry. After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we've been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful! Main Purpose The Team Lead serves as the onsite representative responsible for supporting the start, duration, and end of each shift for temporary associates. This role ensures smooth workforce operations, maintains compliance with timekeeping and attendance processes, and provides direct support to temporary employees and the client operations team. The Team Lead acts as a liaison between the temporary workforce, OnTrac Operators, and the Client Success Manager (CSM), helping to ensure a safe, efficient, and productive work environment. *This position is temporary through January 9th, 2026. Working Hours: The role demands scheduling flexibility and adaptability to a rotating or variable shift. Candidates must be available for shifts that could include evenings and weekends to meet dynamic business needs. Responsibilities & Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position. Must be open to weekends, evenings and mornings. Start of Shift Serve as the onsite Indeed Flex representative to welcome and direct temporary associates to the time clock. Support associates with clock-in issues or questions to ensure all workers are accurately logged in before entering the warehouse floor. Assist associates with questions related to their daily assignments and expectations. Provide additional support to associates who may experience language barriers to ensure understanding of duties and safety procedures. Escalate low fulfillment or attendance concerns to the CSM for agency allocation adjustments. Enable OnTrac Operators to focus on operational start-up priorities by managing workforce readiness tasks. During Shift Monitor the temporary workforce to ensure associates remain onsite and engaged during scheduled hours. Address or escalate any incidents of associates leaving early or missing from post without notice. Serve as a point of contact for onsite escalations, safety concerns, or workforce-related issues. Record lunch breaks and note any discrepancies to facilitate accurate timesheet processing. End of Shift Confirm that all temporary associates clock out properly and take their personal belongings when leaving. Respond to end-of-shift inquiries from associates, escalating or documenting questions that require management follow-up. Review and verify daily attendance records to ensure accurate reporting in the client portal. Identify and flag No Call/No Show (NCNS) associates to restrict future shift bookings as appropriate. Qualifications & Skills 1-2 years of experience in team leadership, staffing, or warehouse operations preferred. Strong interpersonal and communication skills, with the ability to interact effectively across diverse groups. Bilingual or multilingual abilities are highly valued. Reliable, punctual, and adaptable to fast-paced environments. Familiarity with timekeeping systems or workforce management tools is a plus. Exceptional interpersonal skills to collaborate and communicate effectively with relevant internal and external stakeholders at all levels of the organization High-level of technical acumen and proficiency to learn and utilize new software and technologies quickly to continuously evolve and improve our tech-driven advantage High-level of analytical and critical thinking skills with a strong drive to investigate, analyze, and resolve simple and complex problems Strong organizational and time management skills to manage multiple priorities and meet conflicting deadlines with minimal direct supervision Benefits $23.00 per hour Employee Assistant Program 25 days PTO (prorated) + Birthday Off 8 Paid Holidays Duvet days Volunteer days Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This position requires the employee to drive. Position Type / Expected Hours of Work Full-Time Position. Hours will vary based on shift(s) for which you are hired, and seasonal business needs. Evening and weekend work may be required as job duties demand. Work Authorization / Security Clearance None Required For This Position AAP/EEO Statement We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Other Duties Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Job Description Organized in 1995, CVIN LLC (dba Vast Networks) is comprised of affiliates of several independent telephone companies located in Central and Northern California, offering a full line of network services to other telecommunications companies in the area. From business in various industries including agriculture, technology, manufacturing, to hospitals, and school districts, we offer a variety of network solutions that connect multiple locations with secure, redundant bandwidth and much more. Vast Networks is seeking an experienced and professional Network Team Lead to help lead and direct network technicians. As the Network Team Lead, you'll work closely with the Network Manager and help lead day-to-day operations of our ISP network infrastructure. You'll serve as a technical point of contact for your team and engineers, coordinate tasks, and help ensure smooth delivery of reliable service to our customers. This position requires leadership responsibilities and mentorship opportunities within the technical team. Duties include, but are not limited to: Serve as the senior technical escalation point for network issues affecting service availability. Take ownership of daily monitoring and maintenance of core, access, and customer-facing network infrastructure. Troubleshoot network issues including link failures, configuration errors, or service interruptions, and organize preventative maintenances and schedules. Scheduling, executing various upgrades, port changes, and equipment swaps. Direct and support network technicians and NOC Staff; assigning tasks, scheduling shifts, and monitoring team performance. Monitoring Network health across core, distribution, and access layers using tools such as PRTG. Work closely with the fiber, construction, outside plant, and engineering teams to coordinate installations, repairs, and expansions as needed. Participate in project rollouts including new hardware deployments, fiber expansions, or PoP upgrades. Ensure maintenance and operation records are kept and updated regularly for various equipment such as HVAC units, generators, and fuel levels are maintained. Communicate operational updates, recurring issues, or trends to the Network Manager The ideal candidate will possess the following: 2+ years of experience in a lead or supervisory capacity, preferably in a network operator role. Strong understanding of networking protocols and tools (BGP, VLANs, DHCP, etc.) Hands on experience with Cisco, Arista or similar ISP-grade hardware/platforms Familiarity with GPON, and fiber optic technologies, DWDM, etc. CCNA Certification or equivalent is preferred. Proficiency in Network monitoring and traffic analysis tools(SNMP,RADIUS) and IP address management platforms Position offers a competitive salary between $125,000 -$155,000 annually. Benefits include Medical, Dental, Vision, Life Insurance, PTO, Sick Time, and 401(k) with company match and company vehicle. Apply online through Sierra HR Partners. Make telephone inquiries by calling ************ An Equal Opportunity Employer

Job Details SEVA HOSPICE MADERA - Madera, CA Fresno - Fresno, CA; Madera - Madera, CA; Visalia - Visalia, CA Full Time $25.00 - $30.00 Hourly DayDescription Qualifications Seva Hospice is a locally owned and operated company of experienced hospice providers with a desire to serve the communities we live and work in. Due to growth, we are looking for a Business Office Manager to join our dynamic team to support our clinical team, working under direct supervision of the Clinical Manager. This will be a full-time position serving our Madera and Visalia offices. Travel between offices is required. The Office Manager is responsible for coordinating all office activities including: clinical records, data entry, maintaining patient records, managing vendor contracts, preparing for all meetings, coordinating all telephone calls, managing office supply orders, DME and other supplies. Benefits Competitive hourly wage Team collaboration & positive culture Medical benefits 401k matching Continued education Supportive and friendly work environment Requirements: 2 years related experience, hospice experience preferred Proficient on all Microsoft Office software (Word, Excel, PowerPoint, Outlook) Experience with Devero EMR preferred Experience with Allscripts preferred Bilingual Spanish - Speak, read and write preferred Ability to travel between 2 offices (Madera and Visalia) Valid driver's license and auto liability insurance required Responsibilities Maintains confidentiality of patient information. Maintains accurate up to date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual. Communicates effectively on the telephone with patients, families and staff. Answers incoming calls and forwards to appropriate staff person or takes a message as needed. Manages incoming, outgoing and interoffice mail. Performs typing, faxing and coping tasks as requested for various staff persons. Inputs data into computer for billing purposes. Orders and maintains accurate records of medical equipment and supplies. Responsible for gathering and recording staff members' DSRs. Tracks admission, discharge, certification and re-certification dates on all patients. Responsible for assisting with audits of patient information. Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office. Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as requested. Assist with onboarding of new employees Maintaining office supply organization and ordering inventory as needed Other duties as assigned.

United Truck Centers, a leading Full Service Isuzu Truck Dealership in the automotive industry, is seeking a motivated and detail-oriented Bookkeeper, Accountant, Office Manager to join our growing team. As the Bookkeeper Office Manager, you will play a crucial role in ensuring accurate financial records are maintained, managing office operations, and providing administrative support to the team. This is a fantastic opportunity to work with a trusted industry leader that offers stability, advancement opportunities, and a supportive work environment. At United Truck Centers, we pride ourselves on being a family-owned business while also providing the benefits of an established national entity. With over 32 years of experience, we have become the largest independent fleet maintenance company in the San Fernando Valley. Our team of professionals works diligently to keep our clients' commercial and private fleet vehicles in excellent condition, making us a long-term strategic partner for fleet management and repair needs. We are driven by our commitment to customer service, innovation, and collaboration. As our Bookkeeper Office Manager, you will be responsible for maintaining accurate financial records, managing accounts payable and receivable, processing payroll, preparing financial reports, and assisting in budgeting and forecasting. In addition, you will oversee office operations, including managing office supplies, coordinating appointments, organizing meetings, and providing administrative support to the team. If you are a detail-oriented individual with strong organizational and communication skills, and you thrive in a fast-paced environment, then this role is for you. Join our talented team at United Truck Centers and be part of our continued success! Responsibilities Maintain accurate financial records, including accounts payable and receivable, bank reconciliations, and general ledger entries Process payroll and ensure accurate and timely payment to employees Prepare financial reports, including income statements, balance sheets, and cash flow statements Assist in budgeting and forecasting, monitoring expenditures, and analyzing financial variances Oversee office operations, including managing office supplies, coordinating appointments, and organizing meetings Provide administrative support to the team, including drafting correspondence, handling phone calls, and managing calendars Ensure compliance with company policies and procedures, as well as regulatory requirements Requirements Ideal candidates will have three to five years of experience in supervision, accounting, and administrative skills. Strong knowledge of generally accepted accounting principles (GAAP) and Microsoft Office. Excellent attention to detail and organizational skills Ability to multitask and prioritize workload in a fast-paced environment Excellent written and verbal communication skills Demonstrated problem-solving and analytical abilities Experience with payroll processing and tax filings Familiarity with automotive industry software (e.g., ADP, CDK, KARMAK, REYNOLDS & REYNOLDS) Knowledge of relevant local, state, and federal regulations and compliance requirements Ability to work independently and collaboratively as part of a team Strong ethical standards and respect for confidentiality Benefits Benefits Include: To recruit and retain individuals of the highest caliber, United Truck Centers offers competitive employee compensation plus programs depending on the experience and skills a candidate brings to the position. As employee contributions grow, so too will the rewards in terms of base salary, incentive bonuses and recognition. United Truck Centers rewards excellence - it's a plus factor. Our employees can count on our Basics: Health and welfare benefits: company sponsored Insurance programs provide excellent health, dental, vision, life, accident and disability coverage Retirement savings: 401K plan (including a Roth 401k option (after 12 months of service) Vacation/holiday leave: a competitive vacation/holiday package helps to ensure you maintain a balance between your personal and professional life Company paid training: to improve your skills, we fund a variety of learning programs; Courses can be taken internally or externally Tuition reimbursement: after one year of employment, we will reimburse tuition costs for qualifying courses.

Description of Primary Responsibilities Provides supervision to departmental staff Demonstrates successful leadership by selecting and building talent. Responsible for performance management of assigned staff, including recognition, performance evaluations, formal coaching and counseling, and making decisions or recommendations regarding necessary disciplinary actions. Responsible for making recommendations regarding hiring or firing, and the advancement and promotion of assigned staff or any other change status of assigned staff. Demonstrates core leadership behaviors and team one approach. Responsible for communicating with staff. Builds a successful team and aligns team performance. Provides and/or ensures employees receive instruction/training needed to successfully complete their assigned job responsibilities while ensuring compliance with training plan. In addition to onboarding, provides on the job training to develop employees and provides/arranges for remediation when necessary. Manages work of assigned team. Assigns duties to employees and provides daily guidance and supervision based on manager's operational direction. On a daily basis, monitors staff performance, department staffing, and mitigates and resolves any issues preventing goal attainment, providing constant feedback to manager. Ensures that employees are aware of and adhere to company workflows, procedures, and policies. When appropriate, immediately corrects actions or behaviors outside of company policies and procedures. Identifies trend offenses, reporting as frequently as necessary to the manager based on severity of offense. Recommends workflow and procedure changes based on observations from the floor. Assists manager in ensuring department expenses stay within budget. Maintains compliance with all employee related reporting and tracking. In collaboration with Manager, develops, implements and tracks operational plans to improve and meet health center performance goals. Through operational reports and staff feedback, identifies opportunities, makes recommendations to Manager and implements strategies for improving customer service, patient throughput and patient flow. Responsible for ensuring patient information is collected, verified, updated and financial options reviewed and offered to patients during the registration process. Ensures insurance eligibility verification is completed through appropriate verification source. Understands and is able to perform legal documentation and chart completion according to policy and procedures. Completes periodic chart audits to ensure the Health Center remains audit ready. Conducts health center rounding to ensure customer service is at its highest level and team rapport and compliance with OSHA, Joint Commission and/or accrediting bodies, regulatory agencies and infection control guidelines. Completes the Health Center Checklist and follows up on outstanding issues. Responsible for handling patient complaints. Assists the patient and develops solutions to problems. Collaborates with other department supervisors when needed to resolve patient issues. Responsible for ensuring all relevant logs are properly maintained. Ensures sterilization, medication, AIC, crash cart, OC for glucose, refrigerator, and oxygen tank logs are accurately maintained. Ensures supplies, medication, forms and equipment are ordered and in stock. Participates and assists with facilitating staff meetings. Assists in facilitating efficient patient flow by coordinating the front and back office and ancillary services throughout the health center. Utilizes the dashboard and other metric tools to ensure patients flow through their visit in an efficient manner, including reducing wait times. Ensures appointment schedules are maximized and spread throughout the shift. Ensures that staff follows operational workflows related to registration, eligibility, copay collections, vitals, referrals and clinical procedures. Prepares and posts staff schedules at least one month in advance. Administer the initial and annual skills/competency assessments. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Associates Degree program with a recognized major or comparable experience, and; Two years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements. Licenses & Certifications: Requires Medical Assistant/LVN Certification at locations without a Floor Supervisor. Communications Skills: Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze. Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities. Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and type. The employee frequently is required to stand or walk; and occasionally squat, kneel, and reach above and below shoulder height to lift and/or move items up to 20 pounds. Pay Scale: Min Salary Rate: $68,640.00 Max Salary Rate: $108,967.10

At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. **Primary Responsibilities:** + **Print Sales and Services:** + Responsibility in the Print function to support efficient operation while driving overall store sales. + Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. + Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store. + **Operational Efficiency:** + Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. + Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance. + Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned. + Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. + **Client Engagement:** + Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. + Supports community outreach initiatives to drive client/customer retention. + Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. + Performs other duties as assigned. + **External Key Carrier and Leader on Duty:** + Ensuring the safety and security of the building and associates during the absence of the management team. + In partnership with all associates, ensure regular loss prevention compliance. + Performing opening or closing responsibilities. + This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store. + May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. + Other duties as deemed necessary **Education and Experience:** + High School diploma or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. + Skilled in Customer Service and Print Services experience would be desired. + Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. + Must be adaptable to a changing environment. + Must be able to assist others in a professional environment. + Possess excellent verbal and written communication skills. + Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. + Must possess ability to process information/merchandise through POS register system. + Pays close attention to detail to ensure high quality production in the Print Services area + Positive and Engaging + Action Oriented + Integrity, Accountability & Trust + Demonstrate passion for the brand, products, services and solutions offered to our customers + Must possess a desire to continually develop personal selling skills and product knowledge + Drive for Results + Decision Quality + Patience **About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. **Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. **Pay, Benefits & Work Schedule:** The salary range for this role is 17.81 to 20.42, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. **How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. **Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. **Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. REQNUMBER: 96775

For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future - we look forward to hearing them! The Estimating Department leverages Butler's industry shaping products and innovative strategies to achieve sustainable sales and financial results, while fostering customer relationships and pursuing equitable growth in pre-engineered buildings and services. By evaluating potential projects for profitability and risk management, the estimating team ensures that business decisions reflect both economic value and a commitment to community impact, diversity, and excellence. The Lead Estimator supervises a staff to support the sales team to achieve revenue goals and profit growth. They build and lead an effective team, ensure team members deliver accurate quotation assistance, and provide a high level of customer service to district sales managers and builders. Ensure the estimating team provides assigned regional builders timely, accurate and optimal quotations and pre-order assistance Support the region's Area Sales Managers with any needed information concerning quotations to allow their setting of final price to the region's builders Drive the development of a high performance work team focused on achieving regional objectives and profitability goals Develop Value Engineering alternatives for owner and contractor design build projects Provide project managers, engineers, clarifiers and other internal customers with post order pricing and solutions Schedule and manage the estimating work load Provide monthly quantitative reporting of team metrics such as quote activity and success Minimum: Bachelor's degree in Engineering with emphasis in Structural or Architectural Professional Engineering license; or additional 10 years of industry experience or additional 7 years of estimating experience in lieu of license 5 years of relevant work experience in structural steel manufacturing, construction estimating or business management experience 5 years of customer quoting experience and direct involvement with sales Construction knowledge including understanding and interpreting plans and specifications Knowledge of Building Codes Experience developing and managing strong customer relationships Preferred: Demonstrated experience managing and developing people Competence with company building software and pricing systems Salary Range: $137,000.00 - $145,000.00 Additional Information The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level. The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement. EEO: Employer/M/F/Disabled/Protected Veteran BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.

Thank you for your interest in our Permit Center Supervisor position. We look forward to the opportunity to consider you as an applicant. We are seeking a highly motivated, organized, and customer-service-oriented individual to join our team as the Permit Center Supervisor. This is a middle-management supervisory classification within the Community Development Department responsible for planning, organizing, and leading the day-to-day operations of the Permit Center. The ideal candidate will supervise staff assisting customers with planning, building, development, and permit processes, while also providing expert technical knowledge in building, zoning code administration, and development review. If you possess the required technical knowledge and are ready to lead a vital city service center, we encourage you to apply! The City of Tulare is a vibrant and steadily growing community with a population of 70,693 is located in the heart of California's Central Valley. The City provides a full-range of services to our citizens. The organization, staffed with 411 full-time employees, enjoys a culture of fiscal conservatism, collaboration, teamwork and dedication to public service and our community. POSITION OVERVIEW Under general direction, responsible for planning, organizing, and leading the day-to-day operations of the Permit Center, supervises staff assigned to assist customers with successfully interfacing with the City's planning, building, development and permit processes; provides technical expertise in building and/or zoning code administration or development review processes; reviews permit applications, and supporting documents for proper form; issues permits as authorized; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Community Development Director and Chief Building Official. Exercises technical and functional supervision over assigned staff. CLASS CHARACTERISTICS This is a single-position supervisory classification in the Building Division of the Community Development Department. The incumbent is responsible for the supervision of permit center staff, the daily operations of the permit center and the customer service counter, and assists with planning, building, and engineering services and functions. This class is distinguished from the Permit Technician classification in that it is responsible for supervising, planning, organizing, and coordinating the operations and activities of staff at the Permit Center, and for handling the most complex planning, engineering, and building functions. This class is further distinguished from the Chief Building Official in that the latter has full management and supervisory authority in planning, organizing, and directing the full scope of operations within the division. Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. * Selects, trains, coaches and evaluates staff; organizes and directs work ensuring the smooth operation of permit center/customer services. * Provides direct oversight of all permit functions including proper coordination and review of all applications received; ensures that all permits/applications are processed timely, accurately, and in accordance with established guidelines and procedures. * Calculates permit and mitigation fees, and provides fee estimates as requested; collects, records, and balances permit-related monetary transactions; and tracks fee deferrals and bonds related to development projects. * Provides information regarding zoning, subdivision plans, and building ordinances, procedures and requirements to the public including homeowners, developers, and contractors in person and over the telephone. * Conducts zoning and building permit processing; reviews permit applications, plans, specifications, and supporting documents for completeness and compliance with legal standards and City requirements; calculates and reviews permit fees; prepares bills, collects fees, and issues receipts; issues permits following established guidelines. * Completes planning and building site review approval process on site plans; reviews and approves plans and accompanying documents on over-the-counter permits; routes information to appropriate City departments. * Performs general administrative duties in support of the Community Development Department; establishes and maintains filing systems; creates and modifies forms; types, and proofreads a wide variety of reports, letters, memoranda, correspondence, and statistical charts; files and catalogues maps, photos, and other planning exhibits and documents. * Ensures that all permit and entitlement records are kept and maintained as required in hard copy and electronic formats. * Reviews policies, procedures, regulations, reports and legislations to determine operational changes. * Implements new technology; oversees enhancements/improvements to existing technology and programs; maintains and improves processes to enhance work efficiency and the delivery of services; development policies and customer service goals * Assists in the maintenance of data for incorporation into the Planning and Building Department's GIS, website, and other information systems of the department. * Performs related duties as assigned. QUALIFICATIONS Knowledge of: * Applicable Federal, State and local laws, codes, regulations, policies, technical processes, procedures, and requirements related to building, urban planning, and permit processes. * Processes and procedures of development and building plan review and permitting processes. * Building, mechanical, plumbing, energy and electrical codes; City codes and ordinances; and state laws concerning the development review system. * Principles and practices of land use and construction permitting. * Organization and operation of the City and outside agencies involved with development approval and coordination. * Research techniques, resources and sources of information related to Community Development. * City permit and plan check procedures, rules, regulations, and guidelines. * Business letter writing and basic report preparation. * Business arithmetic and basic statistical techniques; and records management principles and practices * Modern office practices, methods, and computer applications. * Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures. * English usage, grammar, spelling, vocabulary, and punctuation. * Maps, construction plans and specifications. * Techniques for providing a high level of customer service to the public, vendors, contractors and City staff, in person and over the telephone. Ability to: * Learn, interpret, apply, and explain advanced local, state, and federal regulations and standards related to the job. * Understand and explain City policies, procedures, fees, and basic planning and building codes and regulations to the general public, permit applicants, and City staff. * Read and interpret plans, specifications, related construction documents, and maps. * Supervise, select, train, motivate, and evaluate the work of assigned staff. * Understand, interpret, and explain department program policies and procedures. * Perform detailed, technical, and specialized planning and zoning and/or permit support work * Respond to and assist with the resolution of difficult and sensitive development related inquiries and complaints. * Manage multiple projects and coordinate tasks with staff and other departments. * Calculate square footage, fees and/or penalties from plans, and fees for zoning permit applications. * Respond to and effectively prioritize multiple phone calls, walk-up traffic and other request/interruptions. * Compose correspondence and reports independently or from brief instructions. * Establish, maintain and research a variety of files and records. * Operate modern office equipment including computer equipment and software programs. * Use English effectively to communicate in person, over the telephone and in writing. * Use tact, initiative, prudence and independent judgement within general policy, procedural and legal guidelines. * Establish and maintain effective working relationships with employees and those contacted in the course of the work. Education and Experience: Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to graduation from an accredited two year college or university with major coursework in building inspection, urban planning, architecture, landscape architecture, engineering, public administration, business administration, or a related field and four (4) years of increasingly responsible administrative or technical experience in public agency or equivalent private sector experience that involves extensive public contact preferably, related to urban planning, construction, or a related field. License or Certificate: * Possession of, or ability to obtain, a valid Class C California driver's license. * Possession of or ability to obtain, within one year of appointment, a Permit Technician certificate issued by the International Code Council (ICC). PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. Standing and walking in work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Positions in this classification occasionally lift and carry reports and records that typically weigh less than 20 pounds. ENVIRONMENTAL ELEMENTS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: * Maintain regular and predictable attendance. * Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. * Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. * Take the initiative to support selling initiatives (TEAM): * Thank the Customer * Engage with the customer and/or pet * Advise products or services * Make it Memorable This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: * Execute assigned basic, promotional, and seasonal merchandising activities. * Perform Opening/Closing procedures. * Transport and make deposits to bank. * Assess store conditions and assign duties. * Organize and prioritize workflow through the use of the daily planner. * Recovery of merchandise. * Participate in mandatory freight process. * Perform regular and promotional price change activities. * Resolve customer complaints/issues and ensure the customer has a positive experience. * Adhere to loss prevention standards and respond to any alarm calls as needed. * Communicate with Team Members on job functions, responsibilities and financial goals. * Operate cash register/computer supervising cash handling procedures. * Assist Team Members on appropriate application of policies and procedures. * Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required * Complete all documentation associated with any of the above job duties May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately. Preferred knowledge, skills or abilities * Pet/Live Animal, pet food, pet product knowledge is strongly preferred. * Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. * Basic computer skills. * Ability to perform and execute principle responsibilities of Team Members. Working Conditions * Working environment is favorable, generally working inside with moderate noise. * Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. * Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours * Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Physical Requirements * This position is non-sedentary. * It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. * It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service. * Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation): * Ability to occasionally lift or reach merchandise overhead. * Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. * Ability to move throughout the store for an entire shift. * Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. * Ability to constantly operate store equipment such as computer, cash register, and other store equipment. * Ability to read, write, and count accurately to complete all documentation. * Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. * Ability to process information / merchandise through the point-of-sale system. * Ability to handle and be in contact with birds/poultry. * Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. * Ability to successfully complete all required training and certification. * Ability to travel as required in support of district needs. * Ability to drive or operate a vehicle for business needs. * Lifting 50+ pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

Job DescriptionCall Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities. Powered by JazzHR AFc2gaOuox

At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. **Primary Responsibilities:** + **Print Sales and Services:** + Responsibility in the Print function to support efficient operation while driving overall store sales. + Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. + Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store. + **Operational Efficiency:** + Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. + Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance. + Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned. + Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. + **Client Engagement:** + Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. + Supports community outreach initiatives to drive client/customer retention. + Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. + Performs other duties as assigned. + **External Key Carrier and Leader on Duty:** + Ensuring the safety and security of the building and associates during the absence of the management team. + In partnership with all associates, ensure regular loss prevention compliance. + Performing opening or closing responsibilities. + This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store. + May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. + Other duties as deemed necessary **Education and Experience:** + High School diploma or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. + Skilled in Customer Service and Print Services experience would be desired. + Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. + Must be adaptable to a changing environment. + Must be able to assist others in a professional environment. + Possess excellent verbal and written communication skills. + Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. + Must possess ability to process information/merchandise through POS register system. + Pays close attention to detail to ensure high quality production in the Print Services area + Positive and Engaging + Action Oriented + Integrity, Accountability & Trust + Demonstrate passion for the brand, products, services and solutions offered to our customers + Must possess a desire to continually develop personal selling skills and product knowledge + Drive for Results + Decision Quality + Patience **About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. **Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. **Pay, Benefits & Work Schedule:** The salary range for this role is $16.50/hour to $18.96/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. **How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. **Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. **Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. REQNUMBER: 97735

Description of Primary Responsibilities Provides supervision to departmental staff. Demonstrates successful leadership by selecting and building talent. Responsible for performance management of assigned staff, including recognition, performance evaluations, and formal coaching and counseling, making decisions or recommendations regarding necessary disciplinary actions. Responsible for making recommendations regarding hiring or firing, and the advancement and promotion of assigned staff or any other change status of assigned staff. Demonstrates core leadership behaviors and team one approach. Responsible for communicating with staff. Builds a successful team and aligns team performance. Provides and/or ensures employees receive instruction/training needed to successfully complete their assigned job responsibilities while ensuring compliance with training plan. In addition to onboarding, provides on the job training and provides/arranges for remediation when necessary. Manages work of assigned team. Assigns duties to employees and provides daily guidance and supervision based on manager's operational direction. On a daily basis, monitors staff performance, department staffing, and mitigates and resolves any issues preventing goal attainment, providing constant feedback to manager. Ensures that employees are aware of and adhere to company workflows, procedures, and policies. When appropriate, immediately corrects actions or behaviors outside of company policies and procedures. Identifies trend offenses, reporting as frequently as necessary to the manager based on severity of offense. Recommends workflow and procedure changes based on observations from the floor. Assists manager in ensuring department expenses stay within budget. Maintains compliance with all employee related reporting and tracking. In collaboration with Manager, develops, implements and tracks operational plans to improve and meet health center performance goals. Through operational reports and staff feedback, identifies opportunities, makes recommendations to Manager and implements strategies for improving customer service, patient throughput and patient flow. Responsible for ensuring patient information is collected, verified, updated and financial options reviewed and offered to patients during the registration process. Ensures insurance eligibility verification is completed through appropriate verification source. Understands and is able to perform legal documentation and chart completion according to policy and procedures. Completes periodic chart audits to ensure the Health Center remains audit ready. Conducts health center rounding to ensure customer service is at its highest level and team rapport and compliance with OSHA, Joint Commission and/or accrediting bodies, regulatory agencies and infection control guidelines. Completes the Health Center Checklist and follows up on outstanding issues. Responsible for handling patient complaints. Assists the patient and develops solutions to problems. Collaborates with other department supervisors when needed to resolve patient issues. Responsible for ensuring all relevant logs are properly maintained. Ensures sterilization, medication, AIC, crash cart, OC for glucose, refrigerator, and oxygen tank logs are accurately maintained. Ensures supplies, medication, forms and equipment are ordered and in stock. Participates and assists with facilitating staff meetings. Assists in facilitating efficient patient flow by coordinating the front and back office and ancillary services throughout the health center. Utilizes the dashboard and other metric tools to ensure patients flow through their visit in an efficient manner, including reducing wait times. Ensures appointment schedules are maximized and spread throughout the shift. Ensures that staff follows operational workflows related to registration, eligibility, copay collections, vitals, referrals and clinical procedures. Prepares and posts staff schedules at least one month in advance. Administer the initial and annual skills/competency assessments. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Associates Degree program with a recognized major or comparable experience, and; Two years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements. Licenses & Certifications: Requires Medical Assistant/LVN Certification at locations without a Floor Supervisor. Communications Skills: Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze. Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities. Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and type. The employee frequently is required to stand or walk; and occasionally squat, kneel, and reach above and below shoulder height to lift and/or move items up to 20 pounds. Pay Scale: Min Salary Rate: $68,640.00 Max Salary Rate: $108,967.10