Team manager jobs in Irondequoit, NY - 158 jobs

Daybright is one of the largest independently owned insurance brokerage firms in the country providing a full range of employee benefits, compliance, and HR consulting services, along with retirement solutions for both the private and public sectors. The business was formed in 2008 and today serves over three million participants nationally in the K-12, Corporate and Government markets. For more information about Daybright, please visit our website: ***************** Daybright is currently seeking a Manager of Client Operations in our Employer Solutions Benefits Segment. This is a full-time, hybrid role. Be part of our Rochester, New York team! JOB DESCRIPTION The Manager of Client Operations is responsible for overseeing the day-to-day operational support for client accounts within the employee benefits division. This role ensures the delivery of exceptional service, compliance with regulatory requirements, and efficient execution of processes that support client satisfaction and retention. The Manager will lead a team of Client Service Specialists, collaborate with internal teams, and drive process improvements to enhance operational excellence. RESPONSIBILITIES Team Leadership & Development Manage, mentor and continuous training of a team of Client Service Specialists, fostering a culture of accountability and continuous improvement. Conduct regular performance reviews and provide coaching to ensure team success. Operational Oversight Oversee all client-related operational activities, including enrollment processing, eligibility management, and carrier data reconciliation. Ensure timely and accurate execution of client deliverables during open enrollment and throughout the plan year. Process Improvement Identify inefficiencies and implement best practices to streamline workflows and improve service delivery. Partner with technology teams to optimize client management platforms and reporting tools. Compliance & Quality Assurance Maintain adherence to COBRA, ERISA, HIPAA, and other regulatory requirements. Monitor quality control measures to ensure accuracy in client data and communications. Client & Internal Collaboration Work closely with Client Service Specialists to support client needs and resolve escalated issues. Serve as a liaison between internal teams and external vendors/carriers to ensure seamless operations. JOB QUALIFICATIONS Bachelor's degree in business, Human Resources, or related field (or equivalent experience). 5+ years of experience in employee benefits operations is a MUST, with at least 2 years in a leadership role. Strong knowledge of benefits administration, compliance regulations, and carrier processes. Excellent organizational, analytical, and problem-solving skills. Proficiency in benefits administration systems and Microsoft Office Suite. Exceptional communication and leadership abilities. Must currently hold a valid Life, Accident, and Health (LAH) License or be willing to obtain it within six (6) months of hire. They need to have it within the 6 months. RELATED COMPETENCIES Experience with HRIS/BenAdmin platforms (e.g., Employee Navigator, ADP WorkforceNow). Project management experience and process improvement certifications (e.g., Lean Six Sigma) a plus.

Rochester, NY JK Executive Strategies is proud to partner with a growing, privately-owned organization based in Rochester, NY, in search of their next Operations Manager. This newly created role reflects the company's entrepreneurial, thriving, and innovative outlook - committed to delivering exceptional products/services. The Operations Manager will serve as the day-to-day operational leader, partnering closely with the CEO, who will remain focused on vision and growth strategy. The successful candidate will bring structure, discipline, and accountability to the organization by building scalable processes, leading teams, and ensuring seamless execution across all departments as the company continues to expand. If you're an action-oriented, results-driven professional with an entrepreneurial edge who enjoys building structure and growing local businesses, this could be the right opportunity for you. Responsibilities Lead and oversee all day-to-day operations across departments including sales, design, production, shipping/receiving, and sourcing. Analyze, design, implement, and continuously improve end-to-end operational processes to increase efficiency, reduce errors, and eliminate operational gaps. Build and maintain scalable operational infrastructure, systems, and workflows to support growth. Establish, track, and analyze KPIs for individuals and departments; set performance expectations and hold teams accountable. Manage, develop, and coach employees at all levels, including performance management, recognition, corrective action, and succession planning. Ensure cross-department collaboration and smooth handoffs throughout the full lifecycle of projects and operations. Oversee staffing plans, workforce development, and training to ensure the organization is properly resourced for current and future demand. Evaluate and improve operational systems and software, including sales, CRM, and production-related tools. Material ordering and oversight of inventory management. Execute growth initiatives by translating the Owner's strategic vision into disciplined operational action. Requirements Bachelor's degree in Business, Operations Management, or a related field preferred. 5+ years of operational leadership experience in a growth-oriented organization. Experience in sales, design, production, shipping/receiving, and sourcing, preferred. Strong background in process development, KPI implementation, and operational accountability. Highly organized, detail-oriented, and disciplined with strong problem-solving skills. Demonstrated ability to lead through change and operate effectively in fast-paced, high-pressure environments. Strong financial and operational acumen with a data-driven mindset. Excellent communication skills and the ability to partner effectively with ownership. Familiarity with entrepreneurial environment a plus. Experience with ShopVOX a plus. Salary Range $80k-$95k with incentive opportunities to be developed based on performance and company growth. JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $18.00 Maximum Salary: $22.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

SummaryWe are seeking an experienced and customer-focused Technical Support Manager (CIC) to lead and develop the North America Level 2 Technical Support team within GE Vernova's Grid Automation business. This leadership role oversees both Wireless and Optical technical support functions, ensuring exceptional post-sales service delivery across a growing portfolio of industrial networking, wireless, and fibre-optic communication systems used in mission-critical utility and infrastructure applications. The successful candidate will build a cohesive team culture that blends technical depth with customer empathy, drive operational performance, and partner cross-functionally with Product Management, Quality, Engineering, and Regional Sales teams to improve responsiveness, reliability, and customer satisfaction.Job Description Key Responsibilities Leadership & Team Development Lead and develop the CIC L2 Technical Support team (Wireless and Optical), fostering collaboration between the Rochester, Burnaby and Markham sites. Coach, mentor, and grow technical specialists to enhance product knowledge, troubleshooting discipline, and professional communication. Establish team goals aligned with regional and global service objectives, promoting ownership and accountability. Conduct regular 1:1s, performance reviews, and knowledge-sharing sessions to sustain engagement and capability growth. Operational & Technical Excellence Oversee day-to-day case operations, ensuring SLA adherence, consistent quality, and proactive issue resolution. Drive best-in-class case management practices, leveraging Salesforce (SFDC), Phone System/Voice analytics, and dashboard metrics. Coordinate escalations with L3/L4 Engineering and Product Line teams to ensure thorough root-cause analysis and corrective actions. Champion continuous improvement in tools, processes, and documentation, including knowledge base content and training assets. Guide lab replication and validation activities to accelerate resolution of complex field issues. Cross-Functional Collaboration Serve as the primary interface between Technical Support, Product Line, and Engineering teams to surface field trends and systemic issues. Collaborate with Product Management to influence new product introduction (NPI) readiness, technical documentation, and support enablement. Partner with Quality and Commercial Operations to track and communicate customer experience metrics (CEI, CSAT, NPS). Contribute to strategic initiatives improving case prioritization, workflow automation (GridBot, Salesforce integration), and regional standardization. Customer Engagement & Escalations Act as a senior escalation point for key customer cases in both Wireless and Optical domains. Review and present case summaries, performance metrics, and root-cause findings to internal and external stakeholders. Ensure timely and transparent communication to customers during critical or high-impact incidents. Promote a strong Voice-of-Customer (VOC) culture, driving systemic changes based on feedback from utilities, partners, and OEM clients. Required Qualifications Bachelor's Degree in Electrical Engineering, Computer Engineering, or related technical discipline. Minimum 5 years of experience in communications systems, networking, or substation automation, including technical support or field operations. Proven leadership or supervisory experience within a technical or customer-facing support environment. Strong understanding of wireless and optical communications technologies, including IP networking, LTE/5G, SONET/SDH, MPLS-TP, or Ethernet. Experience managing distributed teams across multiple sites and remote resources or product lines. Demonstrate ability to drive process improvement and deliver measurable performance outcomes. Excellent interpersonal, communication, and organizational skills, with the ability to influence across functions and geographies. Desired Characteristics Familiarity with GE Lentronics and GE MDS (or comparable industrial networking and communications systems). Working knowledge of Salesforce CRM and customer analytics/reporting tools. Certifications such as CCNA, CCNP, or PMP are an asset. Strong analytical mindset with the ability to balance technical problem-solving and customer satisfaction. Adaptable to changing priorities and comfortable leading through ambiguity. Passion for coaching and building high-performing, customer-centric technical teams. Travel Requirement Ability and willingness to travel up to 25% for customer meetings, training, and internal collaboration between Rochester and Markham locations. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No For candidates applying to a U.S. based position, the pay range for this position is between $78,800.00 and $131,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on November 20, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Have you been told you're a "people person?" Do you enjoy solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Supervisor on Spectrum's Customer Service team. Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You'll work in a collaborative environment, alongside an encouraging team, making a difference every day. WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST * Leading a team of representatives using encouragement and accountability to create a cohesive work unit * Cultivating critical skills in staff through on-the-job training and performance reviews to produce more effective employees * Mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced * Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience We're a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If you'd enjoy this type of dynamic job, we want to hear from you! WHAT YOU'LL BRING TO SPECTRUM Required Qualifications * Education: High school diploma with some college course work in business or related field; equivalent experience * Experience: 5-7 years of customer service/call center experience * Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.) * Skills: Effective communication, supervision, organization, time management * Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision * Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures Preferred Qualifications * Additional Experience: 3+ years of supervisory or leadership experience CCS450 2025-64425 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $55,440.00 and $88,660.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation. We're at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization. Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch cofounder Justin Kan, is scaling the cannabis supply chain with technology and our ultimate goal is to become the largest distributor of cannabis products in the world. Job Description The Customer Experience Manager actively aligns the goals of our external partners with the Nabis Mission and day-to-day operation, while maintaining transparency with the internal organization. This role must maintain a sense of the big picture, along with a rigorous understanding of day-to-day operations/SOP's. They will actively monitor and participate in all external communications to Brands and constantly work with Operations Managers to improve and standardize communication. They will participate in Brands' first orders, meeting with all points of contact, and act as liaisons to all Nabis departments, facilitating introductions and ensuring overall white-glove services. They will train Brands to use the Nabis portal in the most efficient way to align with internal SOP's, while obsessing over the customer. They will ultimately give their 'green light' to let new Brands fly and continuously monitor touchpoints to ensure maintained consistency. They will flag any less-than-perfect situation, communicate solutions to the team, and will work to course-correct by quarterbacking situations. As an active day-to-day air traffic controller for the operation, this role must have professional and effective relationships with all operations members, must be involved in all irregular and escalated matters, and must work with colleagues and GM to flag operational gaps of ownership, take interim ownership, and actively work to close them by assigning ownership. Responsibilities Overall owner of external comms between external partners and Nabis, while maintaining positive tone of partnership in communications (both internally and externally) to strive for customer delight Actively monitor all comms (Zendesk, Slack, Phone, etc) between partners and Nabis. Ensure timely response and effective communication by directly responding and/or monitoring all communications Hold local team accountable to communication metrics (ie response and resolution times) Work closely with Ops Managers to keep them in the loop about non-copied comms (phone calls and texts) - establish SOP's to create visibility across all comms. Serve as a secondary point of contact and closer for all handles. Monitor active threads regularly for timely response and make sure no communications are left unattended. Police archiving of all resolved threads in Zendesk, maintaining manageable inboxes Serve as the primary point of contact on escalated situations, working with GM and Operations Managers to resolve. Conduct Post-Mortems of escalated situations and write/assign SOP's for future instances. Serve as primary handle owner when needed. Work to constantly develop, improve, and standardize Nabis communication to all brands Train team on communication with partners CX Team Manager Manage, coach and develop CX associates, Sr. Associate and supervisor to perform all tasks accurately and efficiently while instilling a positive team culture and working environment Be responsible for teams successes and losses, holding them accountable to established department KPIs and processes Active Voice for Brands to local team and vice-versa with an emphasis on truly solving the problem for customers (rather than passing the ball) Regularly update local operations on Brand developments and provide context on operational impacts. Regularly evaluate operational pain points with Brands and guide Brands to mitigate Brand Operational Onboarding Seamlessly pickup onboarding process from Partnerships manager to facilitate a smooth transition to the CX team. Provide white glove service for Brand's first orders Guide Brands through order creation and overall Nabis process, introducing them to handles and respective managers along the way and ensuring they are using Nabis in a most efficient and effective way Actively following up to offer guidance and solicit feedback from Brands Owning the operation's seamless relationships with brands and stepping in when anything is less than perfect Quarterbacking unprecedented partner requests and situations Establish self as the point of contact for all escalated Brand/Retailer matters Advise Operations Managers on solutions and take point where needed Escalate to GM and Senior Leadership where needed. Diligently handle sensitive situations, reach out to Brands in times of Nabis error, and actively work towards resolutions Orchestrate and manage order changes - communicate with brands and internal team to make these inventory decisions quickly Provide support to managers in resolving inbound inquiries Perform post-mortems on escalated issues and author SOP's to handle at OPs Manager level Connecting Departments and closing operational gaps Write and Connect SOP's between all departments to eliminate operational and ownership gaps Build relationships internally and foster collaboration / cooperation between departments Identify accountability gaps or grey areas between departments and consult with GM on how to establish clear ownership. Regularly evaluate responsibilities by department and work with GM to redraw lines of ownership where needed Proactive Partner relationship development Brand /Retailer insights - actively monitor brand sales v. how much product is incoming/ on shelves - initiate conversations with brands around returning product Actively monitor and track fees, comps and special accommodations Work with Senior Account Executive to understand terms of contracts and flag where not being met Serve as floating backup manager Provide quotes and coordination for p2p's, one-off requests, and new business Qualifications Broad and detailed understanding of the operation with strong internal and external relationships Strong communication skills - timely communication across all platforms (phone, Zendesk, Slack) and ability to determine most effective kind per situation Problem-solving skills and sense of ownership and leadership Detailed understanding of the Cannabis Industry and all aspects of distribution Data and bottom-line driven decision making Ability to communicate between departments with humility and understanding Experience with de-escalation and client retention Must be at least 21 years of age Required Skills Great verbal and written communication 2+ years of customer service experience Keen awareness and understanding Low ego Willingness to learn new softwares and platforms Adaptability Ability to mulit-task and take on more than one project at a time WHY YOU'LL LOVE WORKING AT NABIS Be part of the fastest-growing cannabis startup in the U.S. Fully remote, high-impact, high-ownership engineering role Compensation starting at $80,000 base salary + bonus along with medical, dental, vision and 401k Flexibility and autonomy to drive your work Join a diverse, inclusive team passionate about technology and cannabis Nabis is an Equal Opportunity Employer *Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.*

As a member of the Mosaic Health care team, the Dental Care Manager aims to improve patient health outcomes and facilitate access to care.The Dental Care Manager will work collaboratively with Community Dentistry care team to provide coordination, referral support and assistance to gain access to dental services to address unmet dental health needs. Essential Job Duties and Responsibilities: Works as a member of a multidisciplinary treatment team and practices team-based care that is patient centered and holistic. Acts as a patient advocate protecting privacy and confidentiality issues (HIPAA). Enhances communication and collaborative relationships with Community Dentistry team members. Emphasizes continuity of care, thus reducing or eliminating fragmentation, duplication, and gaps in treatment. Refers patients to the Social Work Care team to assist in dental insurance enrollment and/ or to apply for financial assistance programs for which they may eligible, including Mosaic Health Sliding Fee Discount program, pharmacy assistance, payment plans, and hardship programs. Supports patients to obtain transportation to healthcare appointments through Medical Answering Services (MAS) and or other contracted transportation vendors. Maintains a comprehensive working knowledge of community resources and network services for target population. Identifies opportunities for health promotion and dental disease prevention. Maintains positive attitude and professional demeanor under all situations. Ensures compliance with standards, laws and regulations of state and federal agencies or accrediting organizations in which Mosaic Health may elect to participate. Documents all encounters into the Electronic Health Record (EHR) according to organizational policies and procedures. Links/refers patient to resources/services; follows-up on those referrals and documents the progress in the patient EHR. Participates in departmental meetings/staff meetings/ committees/conferences /retreats as assigned. Educates the patient/parent or guardian to promote prevention and to assist them with reaching self-management goals Emphasizes continuity of care and ensures all releases of information are signed in order to advocate for patient while protecting privacy and confidentiality issues. Travel required as necessary. Other duties as assigned.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500435 GCHaS Ped Sleep & Wellness Ctr Work Shift: Range: UR URG 112 Compensation Range: $70,197.00 - $105,295.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Works under the general supervision of the medical director and/or a senior administrator to manage operations of a sleep program to ensure comprehensive evaluation and treatment of patients with sleep disorders. The manager oversees operations related to in center and/or home sleep apnea testing as required, diagnostic and therapeutic interventions, comprehensive patient care and direct patient education. A sleep center manager is credentialed in sleep technology and provides oversight of sleep center staff. RESPONSIBILITIES: Oversees the operation of the Sleep Center and associated services, including compliance with safety and regulatory guidelines, ensuring appropriate levels of clinical supply and inventory. Executes decision making authority as it relates to day-to-day operations. Develops policies and procedures. Supports program accreditation and compliance with regulatory requirements. Contributes to development, approval and oversight of annual budget. Directs and manages work completed by the assigned team, Ensures staff adheres to the accepted standards for the evaluation, testing, and treatment of patients in the sleep program. Recruits, interviews, hires, orients, trains and evaluates performance, recommends salary adjustments, provides guidance to staff through HR policies and guidelines. Improves staff performance through ongoing counseling, coaching, delegation, feedback, disciplinary actions when necessary and other HR functions. Develops plans to improve and sustain employee engagement for all assigned staff. Ensures professional and quality service for patients. Responds to sleep patients┐ procedural-related inquiries by providing appropriate education utilizing sleep center specific protocols. Ensures compliance with applicable laws, regulations, guidelines, and standards regarding safety and infection control issues. Maintains sleep study acquiring skills and provides expert care to patients on nights or for daytime studies as needed. Maintains scoring skills and score acquired sleep studies as requested. Reviews and evaluates sleep studies and provides appropriate feedback to staff. Performs routine equipment care and maintenance and inventory evaluation. Follows HIPAA and privacy policies to maintain the privacy and security of patient information. Keeps current on relevant areas of knowledge and acts as a resource to staff. Interprets and ensures compliance with regulatory standards and requirements; keeps abreast of regulatory requirements, professional standards and competitive industry practices, as well as organizational initiatives with potential to impact current operations; monitors impact on existing activities to maintain service levels and work quality. Other duties as assigned QUALIFICATIONS: Bachelors of Science in health care related field or AAS in Polysomnography Technologist required 3 years of experience in polysomnographic testing required or equivalent combination of education and experience Leadership experience preferred Interpersonal, customer service, team work and coaching/mentoring skills; Computer use agility, critical thinking and decision-making ability preferred. NYS license as a Polysomnographic Technologist required. Must be Basic Life Support (BLS) certified. Schedule: 3 PM - 11 PM; OCC WKNDS The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Summary: To ensure the smooth and efficient operation of the office by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. Oversees all financial aspects of the organization to include accounts payable, accounts receivable and general ledger. Prepares and processes payroll to include updating records as needed. Acts as benefits administrator to include completing paperwork and processing updates as needed. Establishes, implements and updates company policies, procedures and employee handbook. Inventories and orders office supplies as needed. Arranges for equipment repairs as needed. Oversees details of office meetings to include preparing minutes in a timely manner. Prepares correspondence and office memos in an efficient manner. Attends seminars, conferences and all meetings as directed. Performs other related duties as assigned. Supervisory Responsibilities: Develops and maintains an effective organization through the selection, training, compensation, motivation, termination and review of assigned employees. Develops and maintains a program for sound employee relations.

OUR MISSION The BRICK Education Network (BEN) mission is to relentlessly knock down all barriers to students' academic success. Our innovative model aligns an individualized excellent education with the necessary family supports to make sure each and every child can succeed. It's our vision that each and every child will have an unimpeded path to unlocking their limitless potential. To learn more about BRICK, please visit ************************** Benefits Joining the BRICK Education Network is a great opportunity to be part of an exciting entrepreneurial organization. BEN's unique approach to transforming public education puts successful students and world-class schools at the center of vibrant communities. Powered by diverse leaders and a commitment to fighting the status quo, BRICK is building resilient, intelligent, creative kids by equipping them with a high-quality, nurturing education and thriving, engaged families to support their success from cradle to career. Overview The Office Manager works directly with the Director of Operations (DOO) to maintain effective operations within the school. The Office Manager serves and maintains strong relationships with the school community - both internally and externally. Managed by the DOO, the office manager plays a primary role in coordinating the school administrative systems and routines that allow the school to run on a daily basis including: financial management through placing orders and processing invoices, managing student enrollment, serving as the primary caretaker of student information, and maintaining school inventory systems. Additionally, the Office Manager functions as the primary contact for all of the school's constituents. In this role, the Office Manager must be able to communicate effectively with students, teachers, families, trustees, donors, and visitors.Responsibilities 1-3 years of teaching or administrative office experience (preferred); Detailed-oriented, strong follow-through skills; Demonstrated ability to manage cash and cash intake; Demonstrated ability to create and maintain student records; Ability to take initiative, prioritize tasks, and work independently; Excellent communication skills, both verbal and written; Excellent computer skills, including Microsoft Office, Word, Excel and Access; Displays maturity and ability to work independently; Demonstrated flexibility, maturity and ability to juggle competing priorities; Communicates well with others and demonstrates strong interpersonal skills with students, parents, colleagues and community members; Ability to maintain a calm, professional demeanor in the face of competing demands and external pressures; Prior experience working in schools and/or urban communities is preferred; Flexibility and a sense of humor; Enjoys working with children of all ages; and Associate's degree required, Bachelors preferred. Salary, Goals and Employment Period Bachelor's Degree from an accredited college or university OR Two (2) years of systems and operations experience Full Time Fringe Benefits: Health, Dental, Vision NJ Pension system (retirement) BRICK is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. BRICK promotes affirmative action for minorities, women, disabled persons, and veterans.

Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00

**About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com (********************************************* . **In this role, you will:** + Lead or participate in support functions for multiple business groups and contribute to large scale strategic initiatives + Lead in the execution of various supervisory approvals for the Brokerage Support team including, supervisory review and approval of operational transaction requests including but not limited to, asset movement, account maintenance, order errors, document approvals and various remediation projects to ensure timely completion, quality, and compliance + Lead, participate and collaborate with peers, colleagues and mid-level managers in adherence, development and interpretation of policies, procedures, and compliance requirements + Act as the primary point of escalation for operational controls, technology and service inquiries from Financial Advisors, Client Associates, Operations and other branch and Support Center employees to resolve complex issues related to work allocation, and daily operations + Lead or participate in research and resolving moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy, policies, procedures, and compliance requirements + Work independently to identify, strategize and make recommendations for support function by providing support and leadership + Provide leadership in management of relationships, participate in planning and execution of programs, services, and initiatives that may include risk mitigation, efficiency, and customer experience with cross functional business partners + Identify and provide consultation on opportunities for process improvement and risk control development + Lead and support the onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets + Lead projects, teams or serve as a mentor for those who are less experienced; guide talent development and assist local management in hiring talent for Client Associates within assigned markets **Required Qualifications:** + 4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration **Desired Qualifications:** + 1+ years of leadership experience + Successfully completed FINRA Series 9/10 to qualify for immediate registration (or FINRA recognized equivalents) + Familiarity with Support Center model + Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective + Strong client service skills + Strong attention to detail and accuracy skills + Effective organizational, multi-tasking, and prioritizing skills + Strong verbal, written, and interpersonal communication skills **Job Expectations:** + US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. FINRA Series 65 or 66 examinations or equivalent must be completed within either a 90 or 180-day time period, depending upon number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required + This role requires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date. Any supervisory role employee holding a FINRA supervisory license, who has answered affirmatively to certain Form U4 Section 14 regulatory questions/disclosures, will be ineligible to work from a location other than their assigned office location + Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process. + This position is not eligible for Visa sponsorship. + Ability to travel up to 20% of the time. This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents. **Posting Locations:** 125 High St., Boston, MA 02110 130 Turner St Building 3 -8th Fl, Waltham, MA 02453 6390 Main St., Buffalo, NY 14221 400 Meridian Centre Blvd, Suite 210, Rochester, NY 14618 500 Plum Street, 5th Floor Bridgewater Place, Syracuse, NY 13204 4 Tower Place 9th Fl, Albany, NY 12203 180 Battery St Suite 300, Burlington, VT 05401 1 Portland Sq Ste 600, Portland, ME 04101 Massachusetts - Boston Pay Range: $92,000 - $145,000 Annually Massachusetts - Waltham Pay Range: $85,000 - $133,000 Annually New York - Buffalo Pay Range: $85,000 - $133,000 Annually New York - Rochester Pay Range: $85,000 - $133,000 Annually New York - Syracuse Pay Range: $85,000 - $133,000 Annually New York - Albany Pay Range: $85,000 - $133,000 Annually Vermont - Burlington Pay Range: $77,000 - $121,000 Annually May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards. Other locations within the support center may be considered. **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $77,000.00 - $145,000.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 27 Jan 2026 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-515801

OUR MISSION The BRICK Education Network (BEN) mission is to relentlessly knock down all barriers to students' academic success. Our innovative model aligns an individualized excellent education with the necessary family supports to make sure each and every child can succeed. It's our vision that each and every child will have an unimpeded path to unlocking their limitless potential. To learn more about BRICK, please visit ************************** Benefits Joining the BRICK Education Network is a great opportunity to be part of an exciting entrepreneurial organization. BEN's unique approach to transforming public education puts successful students and world-class schools at the center of vibrant communities. Powered by diverse leaders and a commitment to fighting the status quo, BRICK is building resilient, intelligent, creative kids by equipping them with a high-quality, nurturing education and thriving, engaged families to support their success from cradle to career. Overview The Office Manager works directly with the Director of Operations (DOO) to maintain effective operations within the school. The Office Manager serves and maintains strong relationships with the school community - both internally and externally. Managed by the DOO, the office manager plays a primary role in coordinating the school administrative systems and routines that allow the school to run on a daily basis including: financial management through placing orders and processing invoices, managing student enrollment, serving as the primary caretaker of student information, and maintaining school inventory systems. Additionally, the Office Manager functions as the primary contact for all of the school's constituents. In this role, the Office Manager must be able to communicate effectively with students, teachers, families, trustees, donors, and visitors. Responsibilities * 1-3 years of teaching or administrative office experience (preferred); * Detailed-oriented, strong follow-through skills; * Demonstrated ability to manage cash and cash intake; * Demonstrated ability to create and maintain student records; * Ability to take initiative, prioritize tasks, and work independently; * Excellent communication skills, both verbal and written; * Excellent computer skills, including Microsoft Office, Word, Excel and Access; * Displays maturity and ability to work independently; * Demonstrated flexibility, maturity and ability to juggle competing priorities; * Communicates well with others and demonstrates strong interpersonal skills with students, parents, colleagues and community members; * Ability to maintain a calm, professional demeanor in the face of competing demands and external pressures; * Prior experience working in schools and/or urban communities is preferred; * Flexibility and a sense of humor; * Enjoys working with children of all ages; and * Associate's degree required, Bachelors preferred. Salary, Goals and Employment Period * Bachelor's Degree from an accredited college or university OR Two (2) years of systems and operations experience * Full Time * Fringe Benefits: Health, Dental, Vision * NJ Pension system (retirement) $40,000 - $60,000 a year BRICK is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. BRICK promotes affirmative action for minorities, women, disabled persons, and veterans. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Office Manager- FT Outreach is a non-profit organization that helps people address the issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training, and tools to build healthy lives. Our mission is to inspire individuals and families to achieve a life of unlimited potential by developing and delivering the highest quality evidence-based behavioral health services and training. For more information, please visit ************* . The Behavioral Health Office Manager position has a significant role in the Outreach Development Corporation team. If you have the innate gift of helping others, this position is the right fit for you. The Behavioral Health Office Manager reports to the Program Director to ensure the outpatient department's overall front-office activities and facilities run smoothly. Frequently functions as first contact between the Agency, potential clients, and community neighbors and endeavors to project a welcoming and non-threatening reception in these contacts and provide an appropriate referral for potential clients. What You will do: Accurate collection and tracking of information related to the client's/family's financial information, participation and/or qualification for Medicaid benefits and/or other insurance, and, overall, for ensuring that the agency maximizes third party revenue utilizing a realistic and fair fee structure that considers the individual's ability to pay. The qualifications for this position are: Minimum of BA/ BS Diploma. Strong organizational skills with the ability to multitask to ensure that all administrative functions are completed promptly and efficiently. Computer literate. Supervisory experience a plus. Strong customer service skills. Bilingual (Spanish / Polish) is a plus. Medicaid knowledge or insurance billing a plus. Additional role functions are: Provide information regarding services, conducted phone screenings, and recorded information in the intake book. Interacting with referral sources, clients, and staff in a professional, ethical, and caring manner. Answer/screen incoming phone calls; welcomed and screened visitors; maintained reception area appearance; maintained knowledge of staff schedules. Conduct pre-intake telephone screening, scheduling intake appointments, and recording relevant intake information in the intake log. Collect client fees, issue receipts, and record information on the computer. Collecting all Medicaid client cards daily and swiping cards using the Medicaid machine. Reporting any benefit denials to appropriate staff. Maintaining an efficient and understandable filing system for administrative and clinical records; updating the filing system periodically. Ensuring charts are well organized. Maintaining a supply of forms and pre-arranged intake folders. Disassembling charts of discharged clients and files appropriately. Input all daily client activity and client demographic information into the computer. Monitor the following internal records: Caseload updates, clinic appointment books, toxicology client roster, etc. Scheduling medical, psychiatric, and intake appointments for clients as needed. Assisting in safeguarding clients' confidentiality following pertinent regulations, which include HIPAA and CFR42, Part 2. Assisting in the maintenance and order of office and toxicology supplies. Assisted in the maintenance of the physical plant; reported needed repairs promptly; responded appropriately to emergencies; utilized appropriate agency resources in seeking to improve physical plant function and safety. Ensuring the accuracy of data collection by printing out service activity reports and comparing them to information input into the Avatar system by the support staff. Ensuring the accuracy of client chart filing by conducting weekly spot audits of client charts. Ensuring that the reimbursement specialist accurately input client insurance information into the IMA system. Providing information regarding services, conducting phone screening, and recording information in the intake books. Scheduling medical, psychiatric, and intake appointments as needed. Assisting in the maintenance of the physical plant: reports needed repairs on time; responds appropriately to emergencies; and maintains office supply inventory. Collecting client fees, issuing receipts, and recording information on the computer. Verifying Medicaid and other medical insurance eligibility. Report any benefit denials to the billing department. Overseeing petty cash, including disbursements and reconciliation. Assisting in safeguarding clients' Protected Health Information (PHI) to comply with Health Insurance Portability and Accountability Act (HIPAA) regs. Assisting the Program Director as needed, including typing correspondence, reports, memos, proofreading, and editing. Overseeing the distribution of Metrocards and preparation of monthly reconciliation, which is given to the Bookkeeping Dept. Attending and actively participating in weekly supervisor's meetings to ensure that all support staff-related issues are addressed. Maintaining positive working relationships with the unit director and participating in Agency committees, as assigned, and any other assignments as requested by the Director of Outpatient Services. Position Status This is a full-time, nonexempt position. The Work Schedule for this position is 35 hours a week. 9 am - 5 pm or 10 am - 6 pm, Monday - Friday. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! At Uncommon, our Office Managers (OMs) play a central role on our School Operations Teams in ensuring that students, families, and staff have the information and resources they need to succeed. In our schools, we have three Office Managers: Office Manager - Communications, Office Manager - Data & Systems, and Office Manager - Finance. All Office Managers coordinate day-to-day operations systems and routines that allow the school to run seamlessly. Responsibilities of the Office Manager - Communications include, but are not limited to, the execution of: * Serving as the primary contact for all of the school's constituents in person, over the phone, and via email. * Enrollment of new students and re-enrollment of current students * Daily student attendance and daily student operational systems * Maintaining up-to-date student information and student files * Planning and supporting logistics and set up for school events and activities as needed Responsibilities of the Office Manager - Data & Systems include, but are not limited to, the execution of: * Bill pay and accounting * Procurement and supply management for all student, staff, and event supplies * Maintaining accurate Student Information Systems for the school and local school system * Serving as the secondary contact for all of the school's constituents in person, over the phone, and via email. * Planning and supporting logistics and set up for school events and activities as needed Responsibilities of the Office Manager - Finance include, but are not limited to, the execution of the following for our largest K-8 campuses and High Schools: * Bill pay and accounting * Procurement and supply management for all student, staff, and event supplies * Planning and supporting logistics and set up for school events and activities as needed * Passionate commitment to the mission of Uncommon Schools * Ability to communicate effectively verbally and in writing while demonstrating strong interpersonal skills with teammates, teachers, students, families, and additional stakeholders. * Organized and able to maintain key systems such as attendance, vendor deliveries, student documentation and paperwork. * Ability to maintain a calm, professional demeanor in the face of competing demands and external pressures. * Strong time management skills; ability to manage multiple tasks at the same time and meet tight deadlines. * Achieves accuracy and thoroughness when completing a task * 1 to 3 years of teaching or school administrative office experience * Spanish-speaking skills strongly preferred to support effective communication with our students, families, and community members. Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between$15.50 to $19.89 per hour. Most candidates who meet job description requirements will receive an offer of $15.50 - $16.65 per hour. Starting pay is determined using various factors including but not limited to relevant professional development, education certifications, and tenure with Uncommon Schools. Benefits * Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer). * Extensive, best-in-class training and development * Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA) * Financial Planning * 403(b) retirement savings program + employer match * Paid leave of absence options (parental, medical, disability, etc.) * Mental health and counseling support + wellness benefits * A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email *******************************.

Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To: Assistant General Manager or General Manager Summary Manage the work activities of all Front Office associates by performing the following duties. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilities include the following. Other duties may be assigned. Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures. Ensure proper cash and key control procedures are followed. Answer inquiries pertaining to hotel policies and services. Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation. Perform Front Desk duties as needed. Exceed Guest expectations by providing exemplary service Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, lounge. Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings. Ensure all brand standards and initiatives are implemented and followed. Perform a variety of administrative tasks including, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling any accounting and purchasing functions, i.e. cost and inventory levels for the Market/Pantry. Maintain up to date records and files. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Ensure the cleanliness of the Front office, lobby and surrounding areas. Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Supervisory Responsibilities Directly supervises associates in the Front Office Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Follow policies and procedures; Support organization's goals and values. Demonstrate knowledge of EEO policy; Promote a harassment-free environment. Work within approved budget; Conserve organizational resources. Observe and enforce safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly. Demonstrate accuracy and thoroughness; attention to detail; Look for ways to improve and promote quality; Accept and apply feedback to improve performance; Monitor own work to ensure quality. Speak clearly and persuasively in positive or negative situations; Respond well to questions; Participate in meetings. Write clearly and informatively; Present numerical data effectively; Read and interpret written information. Be at work/meetings consistently and on time; Ensure work responsibilities are covered when absent; Complete work on time or notify appropriate person with an alternate plan. Treat people with respect; Inspire the trust of others; Work with integrity and ethics. Approach others in a tactful manner; React well under pressure; Accept responsibility for own actions; Follow through on commitments. Exhibit confidence in self and others; Inspire and motivate others to perform well; Effectively influence actions and opinions of others; Give appropriate recognition to others. Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting and get clarification; Keep emotions under control; Remain open to others' ideas and try new things. Build commitment and overcome resistance. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Set and achieve challenging goals; Demonstrate persistence and overcome obstacles. Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities. Prioritize and plan work activities; Manage competing demands; Use time efficiently; Meet or exceed productivity standards. Organize or schedule other people and their tasks; Develop realistic action plans. Determine work flow and procedures. Delegate work assignments; Match the responsibility to the person; Give authority to work independently; Set expectations and monitor delegated activities. Provide vision and inspiration to peers and subordinates. Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Contribute to building a positive team spirit; Build morale and group commitments to goals and objectives; Support everyone's efforts to succeed. Identify and resolve problems in a timely manner; Develop alternative/creative solutions; Work well in group problem solving situations; Use reason even when dealing with emotional topics. Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions; Understand business implications of decisions. Include staff in planning, decision-making, facilitating and process improvement; Take responsibility for subordinates' activities; Make self available to staff; Provide regular performance feedback; Develop subordinates' skills and encourage growth; Apply customer feedback (internal and external). Assess own strengths and weaknesses; Pursue training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others; Ask for and offer help when needed. Adapt to changes in the work environment;; Change approach or method to best fit the situation; Prepare and support those affected by change Requirements Education and/or Experience One to three years related experience and/or training; Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. Computer Skills To perform this job successfully, an individual should have basic computer knowledge including Outlook email; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Ascend, descend, traverse Move about or to, position self Detect, diagnose, operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, write, compile, retrieve, make, construct, create, collect, inspect, prepare, serve Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to outside weather conditions, dust and chemicals. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $19-$21 per hour

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Call Center Agent needs 1 year call center experience Call Center Agent requires: call center customer relations PC savvy Call Center Agent duties: Interact with internal and external customers Document Additional Information $12/hr 12 months

Summary: Seeking a highly organized and detail-oriented Office Manager to oversee the daily operations of our office. The successful candidate will be responsible for managing administrative tasks, using a variety of software packages, ensuring smooth communication within the organization, and creating a positive and efficient work environment. Essential Functions: Oversee day-to-day administrative tasks, including handling incoming calls, managing correspondence, and organizing office resources. Complete billing for ACCES-VR, Business Services, OMH and Waiver Services as necessary. Assist with necessary reports for a variety of funders. Assist to data enter and process payroll for people supported. Order and manage office supplies and equipment. Hire and supervise administrative assistant. Collaborate with relevant departments to streamline processes and improve overall office efficiency. Complete meeting minutes as requested. Assist with coordinating DDP data entry and updating as needed. Assist with maintaining the Electronic Health Record. Coordinate communication between different departments to ensure smooth workflow. Facilitate effective communication by distributing relevant information to team members. Collaborate with IT support to ensure the functionality of office technology and equipment. Troubleshoot basic technical issues and coordinate IT-related tasks. Operate and maintain copiers and fax machines. Maintain confidentiality and HIPAA standards. Professionally serve as a resource to all Arc GLOW staff. Maintain petty cash funds as necessary. Conduct oneself in a manner consistent with the Agency Code of Conduct and Arc Brand Participate in corporate compliance and quality assurance requirements as needed. Other duties as assigned. Non-Essential Functions: Serve on committees as requested Load and unload buses as requested. Reporting Responsibilities: Sr Director of Day & Employment Services Supervisory Responsibilities: Administrative Assistant (s) as assigned. Knowledge, Skills and Abilities: Proven experience as an Office Manager or in a similar administrative role. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite and basic knowledge of office management software. Intermediate Outlook skills as evidenced by creating and sending messages, working with address books, handling, creating and using personal folders, scheduling appointments by checking other team member's calendars, working with meeting requests and managing tasks. Intermediate Microsoft Word skills as evidenced by the ability to produce business letters and tables and charts; as well as mail merge, creating forms and organizing electronic files. Intermediate Excel skills as evidenced by the ability to use workbooks, create formulas, insert and delete data, create and edit charts, filter and sort lists, and format data. Ability to maintain confidentiality and handle sensitive information. Physical Requirements: Standing, Sitting, Walking Occasionally required to stoop, kneel, crouch, push, pull and lift. Frequently required to reach. Occasionally required to lift, carry, push or pull up to 20 pounds; and 10 pounds frequently. Visual acuity is necessary to determine the accuracy, neatness and thoroughness of the work assigned; as well as view a computer terminal, extensive reading, preparing and analyzing data and figures. Working Conditions: This position typically operates in a professional office environment. Some flexibility in working hours may be required. Occasional travel to other work sites. May be required to cover administrative functions in other buildings for periods of time. Minimum Qualifications: High School Diploma with 3 years of experience in an office setting. Experience using Microsoft Office. Previous experience in office management or administration is highly desirable.

About this role: Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role, you will: * Lead or participate in support functions for multiple business groups and contribute to large scale strategic initiatives * Lead in the execution of various supervisory approvals for the Brokerage Support team including, supervisory review and approval of operational transaction requests including but not limited to, asset movement, account maintenance, order errors, document approvals and various remediation projects to ensure timely completion, quality, and compliance * Lead, participate and collaborate with peers, colleagues and mid-level managers in adherence, development and interpretation of policies, procedures, and compliance requirements * Act as the primary point of escalation for operational controls, technology and service inquiries from Financial Advisors, Client Associates, Operations and other branch and Support Center employees to resolve complex issues related to work allocation, and daily operations * Lead or participate in research and resolving moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy, policies, procedures, and compliance requirements * Work independently to identify, strategize and make recommendations for support function by providing support and leadership * Provide leadership in management of relationships, participate in planning and execution of programs, services, and initiatives that may include risk mitigation, efficiency, and customer experience with cross functional business partners * Identify and provide consultation on opportunities for process improvement and risk control development * Lead and support the onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets * Lead projects, teams or serve as a mentor for those who are less experienced; guide talent development and assist local management in hiring talent for Client Associates within assigned markets Required Qualifications: * 4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration Desired Qualifications: * 1+ years of leadership experience * Successfully completed FINRA Series 9/10 to qualify for immediate registration (or FINRA recognized equivalents) * Familiarity with Support Center model * Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective * Strong client service skills * Strong attention to detail and accuracy skills * Effective organizational, multi-tasking, and prioritizing skills * Strong verbal, written, and interpersonal communication skills Job Expectations: * US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. FINRA Series 65 or 66 examinations or equivalent must be completed within either a 90 or 180-day time period, depending upon number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required * This role requires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date. Any supervisory role employee holding a FINRA supervisory license, who has answered affirmatively to certain Form U4 Section 14 regulatory questions/disclosures, will be ineligible to work from a location other than their assigned office location * Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process. * This position is not eligible for Visa sponsorship. * Ability to travel up to 20% of the time. This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents. Posting Locations: 125 High St., Boston, MA 02110 130 Turner St Building 3 -8th Fl, Waltham, MA 02453 6390 Main St., Buffalo, NY 14221 400 Meridian Centre Blvd, Suite 210, Rochester, NY 14618 500 Plum Street, 5th Floor Bridgewater Place, Syracuse, NY 13204 4 Tower Place 9th Fl, Albany, NY 12203 180 Battery St Suite 300, Burlington, VT 05401 1 Portland Sq Ste 600, Portland, ME 04101 Massachusetts - Boston Pay Range: $92,000 - $145,000 Annually Massachusetts - Waltham Pay Range: $85,000 - $133,000 Annually New York - Buffalo Pay Range: $85,000 - $133,000 Annually New York - Rochester Pay Range: $85,000 - $133,000 Annually New York - Syracuse Pay Range: $85,000 - $133,000 Annually New York - Albany Pay Range: $85,000 - $133,000 Annually Vermont - Burlington Pay Range: $77,000 - $121,000 Annually May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards. Other locations within the support center may be considered. Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $77,000.00 - $145,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 27 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.