A fast-growing proptech company located in Newport Beach is seeking a Head of Customer Success. This role involves driving customer activation, adoption, retention, and expansion across SMB and mid-market accounts. Ideal candidates will have 3-6 years of experience in SaaS Customer Success with a strong track record in process-building and data analysis. Competitive compensation includes a base salary and bonus structure, alongside opportunities for professional development. Hybrid work options are available within the LA/OC/SD area.
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$112k-169k yearly est. 4d ago
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WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Team manager job in La Habra, CA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Senior Team Lead - Dynamics HR Consulting & Support
Hubdrive GmbH
Team manager job in Los Angeles, CA
A leading HR consulting firm in Los Angeles seeks a skilled consultant to enhance project implementations and train partners. Responsibilities include daily team meetings, analyzing technical issues, ensuring quality checks, and conducting customer training. Ideal candidates should have strong organizational skills and a commitment to delivering excellent consulting services. This role offers opportunities for growth and coordination with senior management.
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$108k-160k yearly est. 5d ago
Senior Property Underwriter & Team Lead
AXA Group 4.9
Team manager job in Los Angeles, CA
A leading insurance firm is seeking a Senior Underwriter - Team Lead for their Property division in California. The successful candidate will evaluate complex property insurance risks and lead a regional property team. You will collaborate with brokers and clients to develop tailored insurance solutions and ensure adherence to underwriting guidelines. Strong analytical skills, leadership experience, and effective communication are essential for success in this fast-paced environment. The role offers a competitive salary and opportunities for professional growth.
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$107k-141k yearly est. 5d ago
Tax Supervisor / Senior
Century Group 4.3
Team manager job in Los Angeles, CA
Century Group is partnering with a client who is seeking a Tax Supervisor/Senior to join their team. This is a hybrid role with three days being onsite in their Woodland Hills, CA office. Exact compensation may vary based on skills, experience, and location. Expected starting base salary $85,000 to $90,000 per year.
Job Description:
Plan and supervise audit and tax engagements, including supervision of staff, monitoring budgets and progress, and reporting status to team members
Research and analysis of accounting and tax issues
Provide on-the-job training and constructive feedback to professional staff
Direct interaction with client personnel to discuss and resolve tax and accounting-related matters
Requirements:
Computer skills including proficiency with tax and audit software
Excellent verbal, written and interpersonal communication skills
Able to communicate with professionals at all levels
Able to communicate complex information to a variety of audiences
Experience:
Bachelor's degree in Accounting or Business and a minimum of 3 years' relevant experience
REF46485
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$85k-90k yearly 8d ago
Property and Asset Operations Manager - Hawaii
Confidential Re Company 4.2
Team manager job in Irvine, CA
Property & Asset Operations Manager - Hawaii Portfolio
Portfolio Coverage: Hawaii
Employment Type: Full-Time | Exempt
A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to oversee the operational and financial execution of a portfolio of retail and mixed-use properties located in Hawaii.
This Orange County-based role sits between senior property management and asset management and focuses on execution, oversight, and financial discipline - not investment strategy.
The position works closely with on-island teams, executive leadership, and internal partners to ensure consistent operations, accurate budgeting, and strong NOI performance across geographically remote assets.
The Opportunity
This role is responsible for translating approved asset plans into consistent operational execution. The ideal candidate brings strong property knowledge, financial acumen, and sound judgment to manage complex assets remotely while operating within defined approval frameworks.
Key Responsibilities
• Oversee operational and financial performance of Hawaii p
roperties
• Prepare annual operating budgets and forecasts
• Review monthly financials and identify risks and variances
• Oversee CAM reconciliations and expense recoveries
• Interpret lease language related to expenses and tenant obligations
• Serve as escalation point for tenant, vendor, and compliance matters
• Coordinate with on-island property managementteams
• Support leasing execution and tenant onboarding
• Oversee approved capital projects and track spend and timing
• Provide clear performance updates to leadership
Qualifications
Required
• 8-12+ years of commercial real estate e
xperience
• Strong background in budgeting and CAM reconciliations
• Working knowledge of commercial leases and recoveries
• Experience managing multi-tenant retail or mixed-use assets
Preferred
• Experience overseeing geographically remote portfolios
• Hawaii commercial real estate experience a plus
$78k-120k yearly est. 5d ago
Customer Service Supervisor
Leadstack Inc.
Team manager job in Pasadena, CA
Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.
Education Requirement:
A. High School Diploma or Equivalent
Day-to-Day Responsibilities/Workload:
Position Summary:
We are seeking a dedicated and experienced Supervisor to lead a team of claims advisors with providing in-person support to customers impacted by wildfires. This role is critical in ensuring compassionate, efficient, and accurate service delivery during a high-volume claims intake period.
Key Responsibilities:
• Supervise daily operations of in-person claims advisor teams at the designated support center.
• Ensure claims advisors provide empathetic, accurate, and timely assistance to wildfire-affected customers.
• Monitor team performance, customer interactions, and adherence to claims intake protocols.
• Provide coaching, real-time support, and conflict resolution for front-line staff.
• Escalate complex or sensitive customer issues to appropriate internal teams.
• Collaborate with program leadership to ensure service levels meet KPIs.
• Maintain accurate documentation of team activities, customer feedback, and operational metrics.
• Ensure compliance with safety, privacy, and utility-specific policies.
Required Skills/Attributes:
Required Qualifications:
• High school diploma or equivalent (Associate's or Bachelor's degree preferred).
• Minimum 2 years of supervisory experience in customer service, preferably in-person or field-based.
• Strong leadership and coaching skills, especially in high-stress or crisis environments.
• Excellent interpersonal and communication skills.
• Experience working with vulnerable populations or in emergency response settings.
• Proficiency in basic digital tools (e.g., CRM systems, document handling platforms).
• Experience in utility services, insurance claims, or healthcare.
Desired Skills/Attributes:
• Bilingual (Spanish or other languages) a plus.
• Familiarity with trauma-informed customer service practices.
$36k-51k yearly est. 4d ago
Customer Service Lead
The Phoenix Group 4.8
Team manager job in Los Angeles, CA
Key Responsibilities
Deliver high-quality customer service and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance
Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization
Provide polished, high-touch service to all visitors and external guests
Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests
Train and support team members on established processes, tools, and workflows
Foster a collaborative team environment where ownership and accountability are shared across all agents
Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times
Qualifications
We're interested in candidates who:
Communicate clearly and professionally, both verbally and in writing
Consistently deliver exceptional customer service and take pride in exceeding expectations
Demonstrate sound judgment and the ability to assess situations and take initiative independently
Has had previous management or lead experience in a customer support role
And who have:
A high school diploma or equivalent
At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customer service environment
Administrative experience, preferably within a professional services or corporate setting
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$36k-46k yearly est. 1d ago
Customer Experience Manager - Contract
Calpak 3.6
Team manager job in Gardena, CA
At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint.
We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK's customer experience vision.
RESPONSIBILITIES:
Customer Experience Leadership & Strategy
Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives.
Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth.
Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions.
Advance CALPAK's DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication.
Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more.
Team & Workflow Management
Oversee the Assistant CX Manager, providing leadership, coaching, and development support.
Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs.
Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency.
Data, Reporting & Insights
Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making.
Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction.
Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements.
Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps.
CX Systems & Cross-Functional Execution
Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities.
Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared.
Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey.
Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs.
QUALIFICATIONS:
5+ years of experience in customer service environment.
Gorgias, Zendesk or similar CRM experience required.
Proficiency in Shopify or ecommerce platform experience preferred.
Excellent written and verbal communication skills.
Experience building, leading, and developing a team.
Strong analytical skills and the ability to interpret and act on data insights.
A proactive problem solver with strong troubleshooting and escalation judgment.
Comfortable with ambiguity and able to take initiative in leading projects.
Proven success working cross-functionally with all levels of the organization.
Highly collaborative, driven, and passionate about elevating customer experience.
Salary range: $80,000-$100,000 annually (annualized for a 6-month contract)
$80k-100k yearly 4d ago
Front Office Manager
Career Group 4.4
Team manager job in Santa Monica, CA
Our client, a private real estate firm, is seeking a highly polished and service-oriented Front Office Manager to support their West Side office. This is a front-of-house role, serving as the first point of contact while also playing a key part in the day-to-day operations of the office. The ideal candidate brings experience in facilities management, an interest in project-based work, and takes pride in being a central, reliable presence within a professional office environment.
What You'll Do
Serve as the first point of contact for visitors, clients, and internal stakeholders with warmth, discretion, and professionalism
Manage front desk operations, phone coverage, and visitor experience
Oversee office facilities and partner closely with building engineers, property management, and project managers
Support office upgrades, maintenance projects, and space planning initiatives
Coordinate calendars, meetings, investor visits, small events, lunches, and offsites
Manage office supply ordering, inventory, and vendor relationships
Provide light administrative support (filing, scanning, document organization)
Assist with special projects tied to office operations and facilities as needed
What We're Looking For
Prior experience in a front office, reception, office management, or service-driven role
Strong facilities management exposure; interest in project management is a plus
Exceptional polish, presence, and communication skills
Highly organized, proactive, and calm in a fast-paced, high-touch setting
Service-oriented mindset with pride in creating a welcoming, well-run office
Bachelor's degree required
We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/.
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
$49k-68k yearly est. 5d ago
Airline Customer Service Supervisor in LAX Airport - Starting pay is $24.50/hr plus Medical Benefits ($32.15/hr with city-approved health waiver) (LAX Sup JULY2024)
Hallmark Aviation Services 4.3
Team manager job in Los Angeles, CA
Hallmark Aviation Services is seeking a Supervisor for an International Airline in Los Angeles, CA (LAX).
The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
Minimum 18 months Airline Experience Preferred
Strong leadership abilities
Excellent focus on Customer and Client satisfaction
Must be able to work morning, afternoon and/or night shift
Ability and willingness to work harmoniously in a team environment
Strong leadership, but stronger team player
Ability to work under pressure
Able to communicate effectively, verbally and in writing
Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
Basic knowledge of airline reservations
Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
Computer, typing and ticketing experience
Able to operate independently and work varied hours
Required Skills
Basic Requirements
At least 18yrs old, with a High School Diploma or G.E.D.
English proficient
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Computer Literate
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
Reading & comprehension of reference materials, instructions, policies & procedures
$37k-46k yearly est. 5d ago
Airport Customer Service Supervisor
GAT Airline Ground Support 4.5
Team manager job in Burbank, CA
GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline Customer Service
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$36k-46k yearly est. 5d ago
Office Manager
Stealth Startup 3.7
Team manager job in Downey, CA
The ideal candidate is an energetic, people savvy professional who doesn't mind wearing multiple hats. The candidate is experienced in handling a wide range of administrative duties and employee support-related tasks and able to work independently with little or no supervision. The most successful candidates will have some capacity with being entrepreneurial and nimble as well as be great at implementation and follow-through. The candidate will be comfortable working in a fast-paced environment and have the ability to anticipate needs, prioritize responsibilities, plan, organize and take initiative. Primary responsibilities include taking charge of all administrative duties in the office and ensuring smooth, efficient and safe operations.
Essential Duties and Responsibilities:
• Ensures office policies and procedures are being adhered to by all employees and visitors, and provides general support to visitors.
• Manages relationships and contracts with all office vendors and service providers. • Answers main phone line and directs calls.
• Assists with planning and executing office layouts and systems.
• Plans and executes company events.
• Books travel arrangements and tracks company travel log. • Organizes and schedules meetings and appointments.
• Orders food, sets up and cleans up break rooms, food staging areas and meeting spaces as required.
• Monitors and maintains office supplies inventory.
• Orders company business cards, stationery and nameplates.
• Handles company gifts/condolences, etc.
• Performs clerical duties, such as sorting and distributing mail, distributing expense checks, preparing FedEx envelopes, filing paperwork, creating and posting signs.
• Takes ownership of the accessibility and cleanliness of the lobby, general office areas, conference rooms and break room areas, making sure they are open, clean and well-stocked with supplies during the day and are closed down at night.
• Maintains a safe, secure and pleasant work environment.
• Performs other related duties as assigned.
Skills, Experience, Education, and Abilities:
• A minimum of five (5) years of experience as office manager or related administrative support role supporting senior managers in a fast-paced environment.
• Strong computer skills, including Microsoft Outlook, Word, Excel, PowerPoint and SharePoint.
• Ability to edit and create Word documents containing graphics; manage spreadsheets; send and receive e-mail; research and gather information from the internet, etc.
• Proficiency in typing and the English language, including spelling, punctuation, grammar and oral communication.
• Exercise discretion and a high level of professionalism in handling confidential information.
• Reliable transportation (to be on time to work, pick up lunch, run errands, etc.).
• Exceptional planning and organizational skills with the ability to manage priorities and meet deadlines.
• Independent, self-starter, who is willing to seek increased responsibility.
• Professional appearance and attitude.
• Knowledge of principles and practices of organization, planning, records management and general administration.
• Ability to communicate effectively and manage upwards.
• Ability to operate standard office equipment, including but not limited to, computers, telephone systems, copiers and scanners.
• Strong attention to detail.
• Ability to multi-task.
• Must be very organized.
Intangibles Sought:
• Team-Player
• Pro-active approach to work
• Enthusiasm
• High work standards, well organized and meticulous
• Integrity, commitment and honesty
Physical Demands / Work Environment:
Ability to reach high and low areas and move around the building with ease. Hours are 8 a.m. to 5 p.m. Mon-Friday in the office
$41k-61k yearly est. 2d ago
Assistant Front Office Manager
On Target Executive Search, A Division of On Target Staffing LLC
Team manager job in Malibu, CA
Job Title: Assistant Front Office Manager
Hotel Rating: 5-Star Luxury Property
Reports To: Front Office Manager
Job Type: Full-Time
Salary: $75 DOE
Benefits:
Medical
Vision
Dental
401k
Job Summary:
We are seeking a highly motivated and service-oriented Assistant Front Office Manager to join our prestigious 5-star hotel in Los Angeles. The ideal candidate will support the Front Office Manager in overseeing all front desk operations, ensuring exceptional guest service, and leading a team of front office professionals. This role is key to maintaining the luxury service standards our guests expect and deserve.
Qualifications:
Minimum of 2 years of supervisory experience in a front office role within a luxury or 5-star hotel.
Degree or diploma in Hospitality Management or related field preferred.
Excellent communication, leadership, and customer service skills.
Strong problem-solving abilities and attention to detail.
Proficiency in property management systems (e.g., Opera, ALICE, PMS) and Microsoft Office.
Ability to work flexible hours, including evenings, weekends, and holidays.
Fluency in English required; additional languages a plus.
Key Responsibilities:
Assist in managing daily front office operations, including check-in/check-out procedures, guest inquiries, and room assignments.
Supervise, coach, and motivate front office staff to deliver exceptional service in line with hotel standards.
Resolve guest complaints and handle escalated issues with professionalism and efficiency.
Collaborate with housekeeping, concierge, and other departments to ensure seamless guest experiences.
Maintain accurate records of room availability, guest accounts, and billing processes.
Ensure compliance with all hotel policies, procedures, and brand standards.
Assist in scheduling staff, managing payroll, and conducting performance evaluations.
Support training and onboarding of new front office team members.
Monitor lobby appearance and ensure the environment reflects the hotel's luxury brand image.
Why Join:
Be part of a world-renowned luxury hotel brand that is a member of the Leading Hotels of the World.
Competitive salary and comprehensive benefits package.
Opportunities for career advancement and professional development.
A collaborative and supportive team culture.
$41k-56k yearly est. 5d ago
Manager, Operations, Road US
DSV Road Transport 4.5
Team manager job in Torrance, CA
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: Torrance, CA
Division: Road
Job Posting Title: Manager, Operations, Road US
Time Type: Full Time
Summary
The Manager, Operations is responsible for leading the day-to-day execution of DSV Road's truck brokerage operations, ensuring freight moves safely, efficiently, and profitably. This role focuses on driving service excellence, optimizing load planning and carrier utilization, supporting team performance, and maintaining strong internal and external partnerships. The Manager will balance tactical execution with process improvement-serving as a key link between operations, sales, and customer service to ensure delivery commitments and profitability targets are met.
Duties and Responsibilities
Lead and manage the daily operations of the trucking brokerage team, including load planning, dispatch, carrier selection, and on-time performance.
Monitor workflow to ensure freight is executed according to customer requirements, cost expectations, and company policies.
Support, coach, and develop operations staff to strengthen performance, collaboration, and accountability.
Analyze key performance metrics (margin, cost per load, carrier utilization, service levels) and implement actions to improve results.
Collaborate closely with Sales and Customer Service to ensure seamless handoffs, customer satisfaction, and issue resolution.
Build and maintain strong relationships with carrier partners and customers to promote reliability and long-term growth.
Identify and implement process improvements to increase efficiency, reduce costs, and enhance the overall customer experience.
Ensure compliance with company safety standards, DOT regulations, and industry best practices.
Participate in continuous improvement initiatives and contribute to strategic projects supporting network and operational excellence.
Other duties and projects as assigned
Education & Experience
5+ years of experience in truck brokerage, transportation management, or third-party logistics (3PL) with strong understanding of FTL, LTL, and spot market operations.
3-5 years of leadership experience in an operations or dispatch management capacity.
Bachelor's degree preferred; equivalent combination of education and industry experience accepted.
Skills & Competencies
Proven leadership ability with a hands-on, results-oriented management style.
Strong communication and relationship-building skills across internal teams, customers, and carrier networks.
Analytical thinker with the ability to interpret data, identify trends, and implement process improvements.
Solid understanding of transportation regulations, market dynamics, and brokerage operations.
Proficiency in Transportation Management Systems (TMS) and Microsoft Office Suite, especially Excel for data analysis.
Knowledge of lean or continuous improvement methodologies preferred.
Strong organizational skills and ability to manage competing priorities in a fast-paced environment.
Physical Demands
While performing the duties of this position, the employee will regularly use their hands to operate computers, phones, and other office equipment. The role may occasionally require reaching, bending, stooping, kneeling, or crouching. The employee must be able to lift or move objects up to 10 pounds as needed. Specific vision abilities required include close and distance vision to effectively perform job functions. The physical demands described here represent those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Work Environment
This position operates in a professional office and/or operations environment, where noise levels are typically low to moderate. The employee is rarely exposed to fumes, airborne particles, or hazardous materials. The work environment characteristics described here are representative of those encountered while performing the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
For this position, the expected base pay is: $94,500 - $118,500 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.
DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$94.5k-118.5k yearly 5d ago
Transportation Hydraulics Team Lead
HDR, Inc. 4.7
Team manager job in Irvine, CA
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' *********************************
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of Transportation Hydraulics Team Lead, we'll count on you to:
Lead the drainage engineering on large scale highway and multi-modal projects for public transportation clients throughout the Southern California Region
Assist in preparing proposals for marketing pursuits
Prepare scope and fees for drainage tasks
Supervise and mentor younger engineers
Lead the development of hydraulic and hydrologic modeling; stormwater collection systems modeling and design
Collect, assimilate, and present data in reports, memos and public forums
Production of design calculations and technical reports; and lead preparation of engineering plans and specifications for design of detention facilities, storm drains, flood control facilities, and other hydraulic structures.
Will work independently as well as lead groups of medium to large teams of professionals and technicians to deliver project deliverables dependent on project/task.
Will be primarily involved in highway drainage design, plans production, drainage analysis and documentation, water quality BMP sizing, and stormwater management design & permitting for Caltrans, Metro, OCTA, SBCTA, Municipal clients and agencies throughout Southern California, but there will be opportunities to lead the drainage design on railroad, aviation and maritime projects as well. #LI-JF1
Keywords: Transportation Hydraulics Team Lead, detention facilities, storm drains, flood control facilities, hydraulic structures, hydraulic and hydrologic modeling; stormwater collection systems, drainage engineering
Required Qualifications
Bachelor's degree or equivalent experience
A minimum of 10 years experience
Professional registration, license or certification may be required based on role
Strong communication and listening skills
Ability to handle multiple assignments
Good leadership and organizational skills
An attitude and commitment to being an active participant of our employee-owned culture is a must
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
$87k-119k yearly est. 5d ago
Workers Compensation Claims Manager
Heritage Grocers Group
Team manager job in Ontario, CA
At Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.
Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities.
POSITION SUMMARY:
Assist Heritage Grocers Group, LLC Risk Management Department in developing a claims management strategy, mitigating risk, and managing the daily activity of workers' compensation claims.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential duties and responsibilities of this position include, but are not limited to, the following:
Manage and administrate employee incident reports for work-related injuries. Ensure all reports are accurate and reported on time to the policy year insurance carrier.
Work directly with various insurance brokers, carriers, adjusters, and defense counsel to investigate and evaluate claims and ensure all documentation was provided.
Receive, investigate, and respond to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
Develop various reports to analyze customer incident trends and recommend preventive measures and corrective actions.
Conduct claims investigations and analyzes risk management claims information to identify significant hazards and loss trends; identifies and recommends preventive measures and corrective actions.
Coordinate with staff, executive management, and/or legal counsel to resolve conflicts related to claim management issues.
Serve as Heritage Grocers Group business units' representative at court hearings, court appearances, depositions, and monitors subpoena processes.
Monitor insurance premiums on an annual basis to make recommendations on appropriate level of insurance.
Upon notification of HGG business units' property damaged by a third party, work with police and appropriate facilities or program staff to process claim, recover losses from third party's insurance provider or directly from third party. If unsuccessful, files a claim in Small Claims Court in coordination with legal counsel and attends those proceedings as scheduled by the courts.
Work with procurement staff to monitor contract insurance compliance and work with third party administrator and insurance broker regarding claims, insurance compliance and insurance concerns.
Attend and represent depositions and mediations for workers compensation cases and work with defense counsels on deposition cases.
Correspond to all workers' compensation case emails, including answers to summons and complaints, etc.
Manage, direct the work, and train the Workers' Compensation Claims Specialist(s) team.
Perform all other duties as assigned.
SKILLS AND QUALIFICATIONS:
Claims Handling Certificate, bachelor's degree preferred.
Minimum 2 to 5 years of investigation duties, workers' compensation claim handling for claims evaluation.
Strong analytical skills.
Negotiation skills.
Strong communication skills.
Ability to multi-task and adapt to a changing environment.
Strong organization and time management skills.
Experience in a work environment that required collaboration across work groups.
Ability to effectively present information to manager, claimants, and customers.
Proficiency in typing required.
Good written (grammar and punctuation) and verbal communication skills, including the ability to communicate effectively (written and verbal) with outside contacts.
Customer service oriented, organization skills, and detail oriented.
PHYSICAL DEMANDS AND WORK CONDITIONS:
The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:
Medium work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force constantly to move objects.
Climbing: Ascending or descending stairs, ramps, and the like, using feet and legs and/or hands and arms.
Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery surfaces.
Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
Crouching: Bending the body downward and forward by bending leg and spine.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
Grasping: Applying pressure to an object with the fingers and palm.
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Hearing: Perceiving the nature of sounds at normal speaking levels or without correction. Ability to receive detailed information through oral communication and make fine discriminations in sound.
Repetitive Motions: Substantial movements (motions) of the wrists, hands, and/or fingers.
VISUAL ACUITY
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices.
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
Disclaimer :
Pay Scale $95k - $103k
The pay scale above is the salary or hourly wage range that the Company reasonably expects to pay for this position.
Within this range, individual pay is determined by location and other factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.
$95k-103k yearly 4d ago
Operations Manager - Process Automation
RIS Rx 3.6
Team manager job in Orange, CA
Job Title: Operations Manager - Process Automation
Reports to: VP, Operational Excellence
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
$99k-142k yearly est. 1d ago
Operations Manager (machining)
Movement Search & Delivery
Team manager job in Gardena, CA
**This is a manufacturing environment and an on-site role**
Compensation Target:
-140-165K base
-20% bonus
Keys to the role:
- Aerospace experience highly preferred
- Metal Fabrication or machining experience preferred
- 3+ years of prior plant responsibility (management or operations)
- Lean Experience
Job Description:
Primary Duties & Responsibilities:
• Lead the direction and coordination of manufacturing operations, including purchasing, production control, fabrication and assembly, short run machining, maintenance, tooling, shipping and receiving, and manufacturing engineering.
• Establish the people models for all manufacturing operations balancing productivity, sales, outside processing sources, and machining and personnel capacity to determine optimal personnel requirements. Establishes a team-based work culture and the effectiveness of cooperation and collaboration needed to staff and maintain the performance levels and synergy for optimal results. • Develop, analyze, implement, and maintain budgets for all costs for manufacturing operations. Assists in driving the necessary pipelines to reduce major costs for energy, material/procurement, and productivity improvement. Coordinates and affects the necessary capital expenditures to support efficiency, capacity, and growth activities for improvement.
• Coordinate across multiple key business functions including sales, manufacturing engineering, quality, finance, design engineering, etc. to optimize throughput, continuously improve productivity and efficiency, ensuring highest quality standards are met by organization and maintain or improve profitability levels.
• Support Group VP in formulating and administering organization policies, manufacturing processes, productivity goals, asset utilization, and efficiency measures needed to meet or exceed business unit shipment goals.
• Drive a disciplined focus on daily costs and Profit and Loss metrics throughout the plant.
Required Skills:
• Hands on leadership to perform both tactical and strategic activities.
• Ability to develop, mentor, and coach team members to drive optimal performance.
• Possess good written/oral communications skills, as well as the ability to present his/her views in a clear and compelling manner. Positive can-do orientation. Able to deal effectively with a broad range of personalities.
• Demonstrated ability to manage multiple and sometimes conflicting priorities in a fastpaced environment.
• Demonstrated project/teammanagement capabilities that can meet aggressive deadlines.
• Strong facilitation skills, conflict resolution, change leadership, coaching, mentoring, and project management skills.
$67k-115k yearly est. 2d ago
Operations Manager
Counter 4.3
Team manager job in Santa Monica, CA
About Us
We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean.
Position Overview
We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues.
Key Responsibilities
Inbound Freight Management
Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory.
Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded.
Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels.
Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports.
Customs & Compliance Coordination
Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments.
Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations.
Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes.
Receiving & Delivery Coordination
Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations.
Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees.
Freight Claims Management
File and Manage freight claims for any lost, damaged or delayed inbound shipments.
Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits.
Internal Orders Support
Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders.
Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL
Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments.
Wholesale Logistics Operations
Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts).
Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks.
Cross Functional Collaboration:
Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs.
Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives.
Qualifications & Experience
4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred.
Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required.
Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity.
Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred.
Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions.
Excellent written and verbal communication skills.
Highly organized and process-oriented, with strong attention to detail.
Ability to manage up and work independently while also supporting team execution.
International experience is a plus, particularly in global supply chain management and logistics.
Why Join Us?
Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts.
Fast-paced, collaborative work environment with opportunities for career advancement and professional growth.
The opportunity to make a significant impact on a growing and innovative beauty brand.
Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive.
We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs.
Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.
How much does a team manager earn in Pico Rivera, CA?
The average team manager in Pico Rivera, CA earns between $52,000 and $188,000 annually. This compares to the national average team manager range of $44,000 to $152,000.