We are looking for a Technical Support Specialist to serve as a key technical resource for our customers and external partners. In this role, you will provide expert guidance on flooring systems and flooring adhesive products and act as a primary technical contact for installers, distributors, architects, specifiers, and internal teams. You will deliver accurate, timely, and professional technical support while upholding the company's quality, safety, and brand standards.
What You'll Do
Respond to technical inquiries related to flooring adhesives, installation systems, and associated products.
Troubleshoot product and installation issues using structured problem-solving and diagnostic techniques.
Document customer interactions and manage cases within the case management system.
Resolve technical issues efficiently and escalate complex cases to Area Technical Managers, Quality, R&D, or EHS as needed.
Collect and manage customer claims, coordinating corrective actions such as replacements, credits, or refunds.
Support quality events or recalls through customer communication and established procedures.
Maintain strong technical knowledge of current and legacy products, application methods, warranties, and industry standards.
Collaborate with Sales, Quality, Manufacturing, and R&D teams to support customer satisfaction and continuous improvement.
Ensure compliance with Environmental, Health, and Safety (EHS) requirements and company policies.
Provide backup support to the Technical Support team during peak periods.
What We're Looking For
Experience in technical support, flooring, construction materials, or a related industry preferred
Strong problem-solving, communication, and documentation skills
Ability to explain technical information clearly to diverse audiences
Customer-focused mindset with attention to detail
$40k-68k yearly est. 1d ago
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Crisis Support Technician - On Call
Dupage County Health Department 2.7
Technical assistant job in Aurora, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
$17 hourly 4d ago
Industrial Print Technical Specialist
Konica Minolta Business Solutions 3.8
Technical assistant job in Chicago, IL
Konica Minolta currently has an exciting opportunity for an IP Technical Specialist!
Provide onsite technical support to customers on the operation, maintenance and repairs of ink jet printing systems. This includes documenting work performed, tracking parts usage, testing, calibrating, troubleshooting, loading software updates and performing preventative maintenance at scheduled intervals.
We are looking for candidates in the following regions: Northern California; Denver, CO; and Chicago, IL.
Responsibilities
Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment
Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly
Identify urgent situations that require additional actions to satisfy the customer's needs including escalations of technical issues; avoid customer downtime by recommending alternatives and workarounds
Understand levels of customer entitlement and able to identify fee-based professional services activities for quote and execution
Provide operator training and ongoing support
High degree of self-motivation to succeed and dedicated to self- improvement
Detailed knowledge in reading wiring diagrams, repair manuals related to digital press equipment
Actively participate in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience
Perform other projects and tasks assigned by Konica Minolta management
Qualifications
High school or equivalent
Extensive technical service support knowledge (3 year minimum)
Knowledge Skills and Abilities
Strong working knowledge of industry, Production Print hardware, services and solutions offerings
Proficiency in time management and organizational discipline
Networking and software knowledge is necessary
Ability to analyze, interpret and communicate technical data
Ability to prioritize and organize work independently, without direct supervision
Multi-tasking ability is a must
Willingness to travel up to 50%
Ability to work different shifts if necessary
Strong responsibility, self-motivated, able to work under high pressure
Excellent interpersonal, communication, presentation and listening skills
Industry certifications in color, project and/or networking
Prior offset press experience is a plus
About Us
About Konica Minolta
Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
$68k-105k yearly est. 2d ago
Technical Fellow
Ahead 4.8
Technical assistant job in Chicago, IL
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As a Technical Fellow you are the most senior technologists in our consulting organization. You have a passion for technology and helping customers to get more value from their engineering activities. You love to push new boundaries and aren't afraid to drive new ideas or lead into areas with ambiguity. You are able to break down complex programs into simple digestible steps and are able to communicate them to executive leadership. "Credibility" is a cornerstone to how you operate, you gain this credibility by being able to articulate high level visions and dive down to the deepest level of detail. In addition, you are very approachable to your team members and willing to assist them with any tasks that they are working on. You might have a primary area of expertise (e.g. AI, Platform Engineering) but you are comfortable operating at anywhere up and down the stack and always willing to learn new tools and technologies without hesitation. For our customers, you will act as the "CTO" for that account. You are establishing and holding key relationships within our customers organization. You are able to easily align your goals to the same outcomes that they want to achieve. You are not just a smart technologist, you are keenly aware of the business vertical and the business objectives that they need to achieve. You are able to live in the trenches but always "think differently" for them and bring new ideas or ways of working. You are seen as an innovator by that customer and not afraid to push new boundaries with technology to help them to get more value from their engineering activities. For your active projects, you will act as the technical expert of delivery quality and execution. You love going into the code, will help to upskill your team members, and guide them to establishing a culture of engineering excellence. You have seen what quality software looks like and you won't cut corners to ensuring that you achieve it. For our organization, you will act as an innovator for our company. Your accounts will be fertile ground for new ideas and innovation. You will be able to take these new ideas and genericize them to become methodologies and able to be used in other contexts. You help the organization choose the right technologies and approaches to emerging trends. You are able to apply them to our business and enable our teams of differing skill levels to take part in the solution. You are seen as the expert and the standard bearer of engineering excellence. As a person, you are easily approachable and love to make team members around you better. Even though you are a lead technologist, you are humble and help others to feel empowered. You see that your success depends on the success of the team members around you. You love to mentor and help jr engineers to develop the same passion for technology that you possess. Roles and Responsibilities
Lead large strategic programs from a technical perspective
Establish architectural patterns across the entire program
Set vision and communicate it to customer
Oversee overall quality and ensure technical alignment
Mentor Jr Engineers and assist them in their progression
Establish consistent thought leadership and innovation for your customers
Participate in code reviews
Choose the correct technologies and ensure they are used properly
Onboard team members and set expectations
Set high standards, lead by example, and meet technical consultants where they're at meet and exceed expectations
Lead workshops and ideation sessions with your customer
Build internal methodologies and advocate for newer ways of working
Work with sales specialists and service partners to build an account vision. Own the technical vision within an account
Continuously working to improve the developer experience for team members, in internal and client contexts
Operate in a truly DevSecOps mindset and any and all day 2 concerns will be prioritized in any and all feature development
Qualifications
Deep experience leading and participating in large scale software development programs
Have lead modernizations or transformations
Deep understanding of architectural patterns and how to apply them at scale (Event Driven, Microservices, SOA, Monolithic, Broker, etc.)
Familiarity with the major 3 cloud providers
Familiarity with technologies all the way up the stack (automation, platform engineering, custom development, front end engineering, etc.)
Experience delivering native applications at scale (e.g. Android, IOS, Flutter)
Experience building and delivering custom front end applications (e.g. Angular, React, etc)
Comfortability and experience using AI in your custom software, anywhere up the stack (dev experience, prompt engineering, etc.)
Deep experience leading products (not projects)
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
$79k-122k yearly est. 2d ago
Regional Diagnostic Technical Specialist
Zoetis, Inc. 4.9
Technical assistant job in Chicago, IL
States considered: Chicago based preferred.
Role Description:
The Regional Diagnostics Technical Specialist (RDTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. Their primary purpose is to assist clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. The specialist will be involved in all phases of the onsite support process with emphasis on diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products.
Anticipated travel within assigned territory as required (up to 60%-70%).
Responsibilities:
Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products.
Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products.
Responds to requests for onsite technical support, providing prompt and accurate technicalassistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings.
Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations.
Provides post sale product installation and validation, applications and operations training.
Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information.
Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through.
Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes.
Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments.
Works closely with the Area Business Manager (ABMs), Diagnostic Technical Specialist (DTSs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach.
Works with the ABM, DTS, and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers.
Ability to safely lift and move 60 lbs.
Knowledge, Skills, Ability Requirements:
Basic computer skills (i.e. Microsoft Office, Excel, Adobe)
At least one year of experience working in a clinical setting.
Basic knowledge of animal disease states preferred.
Knowledge of diagnostic products, instrumentation, and clinic processes
Candidate must possess an analytical mindset and demonstrable critical thinking skills
Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests.
This position requires travel to multiple locations within the US.
Typically works standard business hours, Monday through Friday.
May be required to travel on a Sunday to be at a customer location Monday morning.
Qualifications (Training, Education, & Prior Experience):
Position requires an associate degree with a bachelor's degree preferred or equivalent experience.
A degree from a Veterinary Technology Program preferred.
Credentialed Veterinary Technician preferred.
The US base salary range for this full-time position is $72,000 - $118,000. Our salary ranges are
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$72k-118k yearly 2d ago
Polysomnographic Tech Assistant
Ann & Robert H. Lurie Children's Hospital of Chicago 4.3
Technical assistant job in Chicago, IL
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Location
Ann & Robert H. Lurie Children's Hospital of Chicago
Job Description
General Summary of Position Responsibility:
The Polysomnographic Tech Assistant is a support position in the Sleep Medicine Center with duties designed to be flexible in order to meet the specific needs of the department. The Polysomnographic Tech Assistantassists the Polysomnographic Technologists by facilitating the workflow of the department. Individuals in the Polysomnographic Assistant role will have demonstrated strong communication and collaboration skills and the ability to achieve results in a team environment. Active participation in an intensive Polysomnography training program will be required including the completion of AASM (American Academy of Sleep Medicine) online learning modules. Completion of internal competencies as well as hands on coaching required in order to successful transition into the Polysomnographic Technologist role.
Essential Job Functions:
Area Specific Job Accountabilities:
Assists Polysomnographic Technologists with tasks for the successful acquisition of Polysomnography studies.
Assure that all signals are clear from artifact at all times.
Report all observed patient concerns and changes in condition to the Polysomnographic Technologists.
Disconnects patient from the electrodes, cleans and removes equipment from the patient room at the conclusion of the study.
Performs cleaning of equipment, and restocks supplies as needed. All equipment and supplies will be cleaned according to area policy and maintained in the appropriate dirty/clean holding areas.
Facilitates patient flow to and from the sleep areas.
Works cooperatively as a team member to foster achievement of unit/hospital goals.
Actively completes 25 Self-Study modules through the AASM (American Academy of Sleep Medicine).
Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
Performs other duties as assigned.
Knowledge, Skills and Abilities:
High school diploma required.
Minimum of one year of experience working in a healthcare role required.
Basic Life Support Certification required.
Ability to move machines and patients weighing in excess of 25 pounds.
Ability to effectively communicate with hospital staff and departments.
Entry level personal computer or Microsoft Windows knowledge.
Education
Pay Range
$18.00-$27.00 Hourly
At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits:
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children's facilities
Discount purchasing program
There's a Place for You with Us
At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.
Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
Support email: ***********************************
$18-27 hourly Auto-Apply 29d ago
IT Support Specialist (Entry Level)
Knowles Corporation 4.7
Technical assistant job in Itasca, IL
Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker).
* Support device lifecycle management including provisioning, upgrades, and decommissioning.
Helpdesk Support
* Provide Tier 1 technical support for hardware, software, and network-related issues.
* Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services.
* Manage Active Directory accounts, including password resets and group memberships.
* Respond to user requests via ticketing system, phone, and email.
* Assist with onboarding and offboarding processes, including account setup and equipment provisioning.
Cybersecurity Monitoring
* Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM).
* Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections.
* Escalate potential threats to senior IT staff.
* Support basic compliance and security hygiene initiatives.
Networking Support
* Assist with troubleshooting network connectivity issues.
* Perform basic switch port checks and cable management.
* Document network configurations and changes.
Documentation & Collaboration
* Maintain accurate records of support activities, system configurations, and procedures.
* Collaborate with IT team members on projects and departmental initiatives.
Qualifications
* Associate or bachelor's degree in information technology, computer science, or a related field.
* Strong interest in endpoint management, cybersecurity, and IT support.
* Basic understanding of Windows OS, Microsoft 365, and networking fundamentals.
* Excellent communication, troubleshooting, and organizational skills.
* Ability to work independently and collaboratively within a team.
* Eagerness to learn and grow in a dynamic IT environment.
Preferred Skills (Not Required)
* Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM).
* Exposure to cybersecurity platforms and monitoring tools.
* Experience with ticketing systems (e.g., ServiceNow, Jira).
* Basic scripting knowledge (e.g., PowerShell, Bash).
EEO-M/F/D/V
At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs.
Benefits and other Compensation Programs
At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply):
* Medical, dental and vision
* Health Savings Account (HSA) / Flexible Spending Accounts (FSA)
* 401K plan with a company match - 100% match on the first 5% you contribute
* Short- and Long-term disability coverage
* Life Insurance and AD&D - 100% paid by employer
* Employee Assistance Program (EAP)
$50k-60k yearly Auto-Apply 60d+ ago
Entry Level Tech Assistant
Sentinel 3.8
Technical assistant job in Chicago, IL
Responsibilities
One of our top education partners is searching for a motivated, tech‑savvy Entry-Level IT Field Technician to support schools across the Chicagoland area! This short-term contract (with strong potential to extend) runs Monday-Friday, 3PM-7PM, perfect for anyone looking to gain hands-on experience while keeping their days free.
In this dynamic, on-the-move role, you'll be the go-to IT hero-helping students, teachers, and staff stay connected and productive with your after-hours work. From setting up Chromebooks to keeping IT assets organized, you'll play a crucial part in making sure daily school operations run smoothly. Plus, you'll visit multiple campuses, so no two days ever look the same!
What You'll Be Doing
Deliver friendly, on-site IT support to faculty, staff, and students
Set up, configure, and troubleshoot Chromebooks and other classroom devices
Assist with inventory management and IT asset tracking
Qualifications
Experience with IT Support and troubleshooting a plus
Formal IT training, courserwork and certifications preferred
Experience with Google Chromebooks
Must be able to comfortably lift up to 50lbs independently and up to 150lbs with assistance
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range:
$18.00/hr
What you get:
We offer weekly competitive pay, medical, dental, vision, 401K and more.
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at *************************
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact ************************.
The “Know Your Rights” Poster is available here
********************************************************************************************
Sentinel EEO Policy Statement is available here.
****************************************
JFNDNP
$18 hourly Auto-Apply 5d ago
Technical Support Specialist, IT
Northwestern University 4.6
Technical assistant job in Evanston, IL
Department: Alumni Relations & Development Salary/Grade: NEX/15 Target hiring range for this position will be between $27.50 - $30.65 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.
Job Summary:
The Technical Support Specialist delivers expert support for workplace endpoint technologies, ensuring reliable performance and a seamless user experience. This role is responsible for installing, configuring, and maintaining hardware and software systems, while diagnosing and resolving technical issues using advanced troubleshooting techniques and diagnostic tools. The specialist partners with peers and end users to coordinate routine projects, optimize workflows, and uphold service excellence. Additionally, this position enforces policies, procedures, and standards to align with organizational goals and industry best practices, contributing to a secure and efficient IT environment.
Description of workplace endpoint technology: 300+ laptops, desktops, and tablets with a mix of Windows and mac OS operating systems. Peripherals and conference room equipment to support 285 staff. Training room equipment including laptops, projectors, cameras, and audio equipment.
Please note: Hybrid schedule with required onsite days.
Specific Responsibilities:
Strategic Planning
* Assists in the creation of workplace endpoint technology initiatives.
Administration
* Recommends modification of practices and procedures to increase effectiveness or efficiency.
* Collaborate with users to implement projects that leverage IT systems and tools.
* Authors Scopes of Work for small projects.
* Creates and maintains user documentation
Development
* Installs, repairs, and adjusts workplace endpoint technology using standard tools and test equipment while following established procedures.
* Performs such tasks as imaging devices, replacing hardware components, deploying new equipment, and participating in team projects.
* Performs routine preventive maintenance tasks in accordance with established practices.
Performance
* Diagnoses and resolves complex problems, questions and inquiries encountered by clients according to established practices
Miscellaneous
Performs other duties as assigned.
Minimum Qualifications:
* Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience.
* 2 years IT, CS user support or other relevant experience required.
* Familiarity with enterprise collaboration tools (e.g., Microsoft 365, Zoom).
Infrastructure
* Adobe Creative Cloud Suite
* information security
* Mac OS X Operating System
* Microsoft Exchange
* Microsoft 365
* Microsoft SharePoint
* Zoom
* Storage hardware
* Windows Operating System
Analytical
* critical thinking
* decision making
* judgment
* problem solving
* Troubleshooting
Project
* collaboration and teamwork
* functional documentation
* organizational skills
* planning
Minimum Competencies: (Skills, knowledge, and abilities.)
* Proven expertise in hardware and software diagnostics and troubleshooting
* Excellent customer service and communication skills for technical and non-technical audiences.
* Ability to work autonomously while thriving in collaborative team environments
* Strong written and verbal communication skills for clear and professional interactions
* Effective time management with adaptability to shifting priorities
* Attention to detail ensuring accuracy and quality in all deliverables
* Adaptability and willingness to learn new technologies.
Preferred Qualifications:
* Relevant certifications (CompTIA A+, Network+, Microsoft, Apple)
* Prior experience in a technical support or IT service environment.
Preferred Competencies: (Skills, knowledge, and abilities)
* Advanced proficiency in hardware and software troubleshooting across diverse platforms
* Experience delivering exceptional customer support in high-volume or complex environments
* Demonstrated ability to lead initiatives or mentor team members while fostering collaboration
* Strong technical documentation skills and ability to communicate complex concepts clearly
* Proven track record of managing multiple priorities under tight deadlines with flexibility
* Commitment to quality assurance with a focus on process improvement and accuracy
Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more.
Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more.
Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more.
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
$27.5-30.7 hourly 3d ago
Technical Assistant
Triton College, Il 4.1
Technical assistant job in River Grove, IL
Essential Function: * Be the face and personality of our social marketing efforts. * Must be personable and possess the ability to speak clearly and effectively. Qualifications Skills * Be versed in multiple social media platforms. * Must be good at following directions and timelines.
* A self-starter who contributes to ideas as well as generates them.
* Ability to work well with others.
Responsibilities
Responsibilities
* Create engaging student focused social media content.
* Provide creative input for video and social posts.
* Will attend functions and provide student centric content.
* Other duties as assigned.
$26k-30k yearly est. 60d+ ago
Help Desk Technician, Tier II (56851)
The Hiller Companies, LLC 4.3
Technical assistant job in Alsip, IL
The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization.
Location: This position will be located on-site at Reliable Fire Equipment in Alsip, IL; Reliable is a division of The Hiller Companies, LLC.
Pay Range: $32.52/hour - $37.94/hour
Key Responsibilities:
* Respond to incoming support requests in a timely and courteous manner.
* Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems.
* Document and track all support requests in a help desk ticketing system.
* Escalate complex issues to higher-level support staff as needed.
* Install, configure, and maintain software applications and operating systems.
* Perform regular maintenance tasks on hardware and software systems.
* Provide end-user training on software applications and systems.
* Communicate technical information to non-technical users in a clear and concise manner.
* Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues.
* Other duties as assigned.
$32.5-37.9 hourly 10d ago
Therapeutic Assistant/Behavior Technician Flex - Chicago
Merlin Day Academy
Technical assistant job in Chicago, IL
Are you looking to advance your career in healthcare, pediatric therapy or healthcare?
Merlin Day Academy, Eyas Landing's newest innovative program designed to provide education and therapeutic intervention in a supportive classroom environment located in Chicago, IL, is seeking a Therapeutic Assistant Paraprofessional and ABA Behavior Technician to join our team! The Therapy Assistant Paraprofessional and ABA Behavior Technician will join a team of therapeutic professionals including licensed social workers, occupational, physical, speech and ABA therapists.
Mentorship and opportunities to observe therapy sessions, as well as assistance with graduate school application process will be provided for our therapeutic assistant paraprofessionals. Over 80% of our Therapeutic Assistant Paraprofessional staff have been accepted into graduate healthcare programs!
Therapy Assistant Paraprofessional and ABA Behavior Technician Education Requirements
Bachelor's degree preferred
BACB RBT 40 hour Credential
At least 60 semester hours of college credit or successful completion of a paraprofessional exam
Willingness to obtain a paraprofessional license
Experience working with children is a plus
Full time Availability (40 hours/week; Monday-Friday)
Our comprehensive benefits support our Therapeutic Assistant and ABA Behavior Technician team in achieving work-life balance!
Competitive hourly rate based on experience
30-40 hours a week for full time employees
Competitive Paid Time Off (PTO)
Continuing education reimbursement
Paid Federal Holidays, Paid Floating Holiday and Professional Development Days
New Parent 6 week ramp up (20 hour schedule at full salary for first 6 weeks)
401k with substantial company match
Blue Cross Blue Shield PPO medical insurance
Dental and Vision insurance
$25,000 Life Insurance policy
No travel and onsite parking
*****************************************
Our Therapeutic Assistant and ABA Behavior Technicians collaborate with a multidisciplinary team to support therapeutic needs of Merlin Day Academy students. Therapeutic Assistant and ABA Behavior Technicians work directly with students and families to support development and caregiver success. Apply today to learn more about how our team of Therapeutic Assistant and ABA Behavior Technicians make an impact on the students at Merlin Day Academy and Eyas Landing!
The Role
At Green Thumb, continuous innovation is a key focus area as we seek to create the best product experiences for our consumers. As the Technical Associate, Product Innovation - Vape, Conc, Spec you will play a critical role in bringing our innovation strategy to life within our vape and concentrates categories, with a focus on scaling proven innovations across our full fleet of markets. This role requires strong project management skills, collaborative execution, exceptional attention to detail, and strong technical knowledge of extraction methods, oil specifications, and vape hardware components, as we seek to deliver products that both delight our consumers and strengthen our market position.
This is a hybrid role, requiring 2 days per week in our Chicago office. You will also be asked to travel to our production facilities on a periodic basis (~1x/quarter).
Responsibilities
Support new-to-world product launches, assistingTechnical Manager, Product Innovation - Vape, Conc, Specialty with key tasks and deliverables throughout the product launch process
Lead market expansion projects throughout the entirety of the product launch process, inclusive of launch timelines, risk assessments and reporting of performance metrics
Demonstrate fluency on highly technical extraction processes and both oil and hardware specifications
Extrapolate highly technical product data and specifications to inform overall product and project plans
Drive the packaging artwork development process for all market expansion projects
Manage all packaging workflows through our internal quality control system
Lead the development of any market-specific formulations and/or packaging structures, due to regulatory restrictions
Collaborate with Brand and Regional Marketing teams to drive clarity on timelines and deliverables, enabling smooth and successful product launches
Work directly with our production sites to ensure operational readiness ahead of launch
Understand all state-specific regulations impacting both formulations and packaging
Qualifications
1+ years of EITHER: 1) Cannabis lab/R&D experience - with a focus on extraction OR 2) Cannabis/nicotine vape hardware development experience
Strong technical knowledge of extraction methods, oil specifications, and vape hardware components; must be able to participate in highly technical conversations with both internal and external stakeholders and translate technical details effectively to cross functional partners and downstream production teams
Demonstrated ability to balance multiple priorities and projects simultaneously
Strong detail orientation and organizational skills
Ability to navigate ambiguity and remain focused and positive amidst shifting priorities
Ability to collaborate with and influence project stakeholders across different cross functional departments
Strong product acumen and cannabis knowledge
Strong understanding of project management methodologies; formal certification like PMP a plus
Proficiency with basic Microsoft Office required; proficiency with project management tools, including Microsoft Suite, MS Project, etc., a plus
Additional Requirements
Must pass any and all required background checks
Must be and remain compliant with all legal or company regulations for working in the industry
Must possess valid driver's license
Must be a minimum of 21 years of age
Must be approved by state badging agency to work in cannabis industry
#LI-HYBRID
The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Green Thumb Pay Range$85,000-$100,000 USD
$85k-100k yearly Auto-Apply 42d ago
Media/Technology Assistant
Illinois Association of School 3.8
Technical assistant job in Park Forest, IL
Qualifications Valid Illinois Paraprofessional License Knowledge and experience with technology software and hardware Ability to troubleshoot basic hardware and software Flexible schedule to accommodate evening school activities Good physical health and clean background check
Salary/Benefits
Placement on the Classified Salary Schedule
How to Apply
*************
Link to District/Third Party Online Application Web Page
https://*************
Email Address
******************
School District
https://*************
Position Website
https://*************
City Website
************************************
ILearn Link
ILearn
Report Card Link
District Report Card
Job Posting Date
12/18/2025
Start Date
N/A
Athletics/Activities/Activity Sponsor
Date Available: Ongoing
Lake Forest Community High School is seeking a Lake Forest High School Student to work as a Student Theater TechnicalAssistant. This position reports to the Theater Director and pays $15.00/per hour.
Responsibilities:
Assist with technology support during school-based events (i.e. lighting, sound, set-up, projection etc.)
Work with the Theater Director to understand and prepare to fulfill the requests and needs associated with each event
Communicate with the Theater Director regarding issues and/or concerns that occur during events
Check-in and out with the adult supervisor at each event
Submit relevant paperwork associated with job responsibilities in a timely manner
Maintain safe working environment for stakeholders, materials, equipment, and facilities
Apply working knowledge of sound equipment and light equipment to the production of the show
Perform other duties as assigned by Theater Director
Qualifications:
Understanding of audio and visual components
Ability to:
Understand and follow basic oral and written instructions
Follow school regulations and policies in a professional manner
Maintain good working relationships with staff and community members
Communicate to supervisors and staff in an acceptable/courteous manner
The work hours for this position vary by individual reservation assignment
Salary: $15.00 per hour
Benefits: Not Benefit Eligible
Application Procedure: Interested candidates must apply online. Click here to access the online application.
For additional information, please contact Ashleigh Malec at ********************.
$15 hourly Easy Apply 60d+ ago
Technology Support Analyst
William Blair 4.9
Technical assistant job in Chicago, IL
Solutions for Today's Challenges. Vision for Tomorrow's Opportunities.
Join William Blair, the Premier Global Partnership.
The Technology Support Analyst will deliver high quality, effective technical support for the firm's desktop hardware and software systems, ensuring exceptional client service to end users. Administer and monitor technical support workflows through the help desk ticketing system. Assess and prioritize the end user inquiries and issues. Perform setup, maintenance, troubleshooting and repair activities for user hardware and software solutions. Assist end users with requests and issues to ensure the daily availability and proper operation of their devices and desktop software.
The employee in this role will be required to work in the Chicago office 5 days a week.
This position requires flexibility in work hours, including the ability to work evenings and weekends up to six times per year. Candidates should be prepared to adjust their schedules to accommodate these occasional demands.
Responsibilities include but may not be limited to:
Deliver high quality, effective technical support for the firm's desktop hardware and software systems. Assess and prioritize the end user inquiries and issues. Ensure that requests are handled in accordance with service level agreements. Utilize established help desk workflow procedures and tools to provide prompt action, detailed communication and complete resolutions.
Identify, troubleshoot, analyze and resolve user technical issues. Apply fixes and document solutions. Document and report on issue status to Technology Client Support management. Escalate complex issues using established procedures.
Perform setup, maintenance and upgrades of user hardware and software solutions in conjunction with Technology Client Support team members and other system administrators.
Administer desktop security protocols according to IT Security procedures. Document and report security incidents to team management.
Ensure all activities are in compliance with applicable rules, regulations, policies and procedures.
Additional responsibilities as requested.
Qualifications:
Bachelor's Degree in IT related field preferred.
2 - 5 years of experience in technical support or systems administration required; financial services industry experience preferred.
Strong problem resolution skills.
Strong time management and prioritization skills.
Ability to work effectively in a team environment.
Ability to collaborate across multiple functions.
Attention to detail and quality.
Technical knowledge and training in multiple key elements (data/voice communications, servers, networks, desktop) of the firm's computing environment.
Knowledge of core technology industry trends and best practices.
Strong written and verbal communication skills.
Physical Requirements: Lift and push objects (i.e. IT hardware); reach with hands and arms, bend, kneel (i.e. plug in cables), and perform other moderately strenuous activities; occasionally lift or push up to 40 lbs.
#LI-Onsite
#LI-CH
A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position.
This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives.
Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits.
Salary Range$70,000-$100,000 USD About Our Firm
William Blair strives to attract qualified candidates who specialize in investment banking, investment management, private wealth management, and other strategic resource groups. We are committed to empowering our colleagues to deliver client success and engage in our communities. Our firm has delivered trusted advice for nine decades, continuing to deepen our expertise and relationships across asset classes and markets throughout North America, Europe, Asia, and Australia. We provide advisory services, strategies, and solutions to meet clients' evolving needs amid dynamic market conditions and varying industries. What sets us apart is that we are an independent partnership, with colleagues who have unique experiences, perspectives, and backgrounds. We empower our people to bring their best thinking so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect. We invite you to learn more about us by visiting williamblair.com.
William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v
Be aware of hiring scams: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process.
Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.
Download William Blair's privacy policies for job applicants:
California Consumer Privacy Act Privacy Notice (CCPA)
General Data Protection Regulation Privacy Notice (GDPR)
Contact us should you have any questions or concerns.
$70k-100k yearly Auto-Apply 14d ago
Technical Support SME
360 It Professionals 3.6
Technical assistant job in Chicago, IL
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Job Title: Technical Support SME
Work Location: US-IL-Chicago
Contract to hire
Primary responsibilities include:
Receive and respond to support requests from users via phone.
Respond and resolve reported incidents. Perform root cause analysis and troubleshooting. Escalate to software vendors as required.
Fulfill report & special data requests. Strong SQL skills are not required, but person should understand basic data models and how to create reports. Create reports using a web based reporting tool.
Perform system configuration / administration.
Installation of application updates on Windows PCs.
Perform knowledge transfer activities to ensure that Control Center operations continue without material disruption.
Document Control Center processes and procedures to create a support manual.
Assist in identifying and implementing improvement opportunities.
Work hours shift will be from 2:00 PM - 10:00 PM, ONSITE.
Be available on an on-call basis afterhours.
Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field.
Work Experience:
Experience must include working with and supporting Transit Oriented Software; experience in CleverCad is preferred.
Knowledge of FileMaker Pro is desirable.
At least 5 years of experience designing, developing, testing, implementing and maintaining applications systems and programs using standard computer programming languages or other developmental tools.
Industry: Work in a public transit agency is preferred.
Other Qualifications:
Strong systems/ technical support experience.
Possess a strong business prospective, and be an advocate of change in technology.
Problem solver and innovative thinker, working well in a team environment
Excellent communication and interpersonal skills with various levels within an organization.
Ability to maintain a strong client/customer focus.
Strong independence and decision making ability while working under pressure.
Additional Information
Thanks & Regards
Preeti Nahar
Sr. Talent & Client Acquisition Specialist
Contact 510-254-3300 Ext 140
$30k-40k yearly est. 60d+ ago
FX Technician Support
Workforce Services 4.3
Technical assistant job in Chicago, IL
Full-time Description
Day Shift!
2+ Years Experience with Heavy Equipment/Vehicle Parts inventory or operations.
Need to have Equipment Parts experience to assist with parts ordering, Inventory updates, and spot-checking inventory accuracy.
Ability to move parts up to 40lbs.
Nice busy professional environment with people focused on operations for a major shipper of packages both large and small.
Airport environment and activities requires clean background and valid drivers license.
Direct Deposit every 2-weeks, Health/Vision/Dental, Holiday & PTO, 401k
Salary Description $23 - $25
$31k-46k yearly est. 60d+ ago
Shipping Clerk - Technical Assistant
Triton College, Il 4.1
Technical assistant job in River Grove, IL
Primary Function: Assist in Shipping with all duties involving the receipt and delivery of goods. Qualifications Education: Basic literacy skills, including reading and writing. Responsibilities 1. Assist the Lead Person in Shipping. 2. Log and then deliver Packages received at the Triton Dock.
3. Assist in delivering all Paper orders requested by College personnel.
4. Reconcile received goods in Colleague.
5. Deliver all packages using Qtrak Software.
Equipment Operated
1. College Vehicles
2. Forklift
3. Hand carts (Manually and Automatic)
4. Computer
5. Postal / Packaging scales
$26k-30k yearly est. 60d+ ago
Therapeutic Assistant/Behavior Technician Flex - Chicago
Merlin Day Academy
Technical assistant job in Chicago, IL
Job Description
Are you looking to advance your career in healthcare, pediatric therapy or healthcare?
Merlin Day Academy, Eyas Landing's newest innovative program designed to provide education and therapeutic intervention in a supportive classroom environment located in Chicago, IL, is seeking a Therapeutic Assistant Paraprofessional and ABA Behavior Technician to join our team! The Therapy Assistant Paraprofessional and ABA Behavior Technician will join a team of therapeutic professionals including licensed social workers, occupational, physical, speech and ABA therapists.
Mentorship and opportunities to observe therapy sessions, as well as assistance with graduate school application process will be provided for our therapeutic assistant paraprofessionals. Over 80% of our Therapeutic Assistant Paraprofessional staff have been accepted into graduate healthcare programs!
Therapy Assistant Paraprofessional and ABA Behavior Technician Education Requirements
Bachelor's degree preferred
BACB RBT 40 hour Credential
At least 60 semester hours of college credit or successful completion of a paraprofessional exam
Willingness to obtain a paraprofessional license
Experience working with children is a plus
Full time Availability (40 hours/week; Monday-Friday)
Our comprehensive benefits support our Therapeutic Assistant and ABA Behavior Technician team in achieving work-life balance!
Competitive hourly rate based on experience
30-40 hours a week for full time employees
Competitive Paid Time Off (PTO)
Continuing education reimbursement
Paid Federal Holidays, Paid Floating Holiday and Professional Development Days
New Parent 6 week ramp up (20 hour schedule at full salary for first 6 weeks)
401k with substantial company match
Blue Cross Blue Shield PPO medical insurance
Dental and Vision insurance
$25,000 Life Insurance policy
No travel and onsite parking
*****************************************
Our Therapeutic Assistant and ABA Behavior Technicians collaborate with a multidisciplinary team to support therapeutic needs of Merlin Day Academy students. Therapeutic Assistant and ABA Behavior Technicians work directly with students and families to support development and caregiver success. Apply today to learn more about how our team of Therapeutic Assistant and ABA Behavior Technicians make an impact on the students at Merlin Day Academy and Eyas Landing!
How much does a technical assistant earn in Cicero, IL?
The average technical assistant in Cicero, IL earns between $18,000 and $46,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.
Average technical assistant salary in Cicero, IL
$29,000
What are the biggest employers of Technical Assistants in Cicero, IL?
The biggest employers of Technical Assistants in Cicero, IL are: