Technical assistant jobs in Deltona, FL - 119 jobs

You. Belong. Here. At Sonata Longwood we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service! Come be a part of the excitement as we continue our journey of touching lives in this beautiful community and premier work atmosphere! If that's not reason enough, as a certified Great Place to Work for 8 years in a row, we proudly offer eligible team members: Medical, Dental and Vision benefits Company-paid Life Insurance and Voluntary Disability Generous Paid Time Off (PTO) Plan and paid holidays 401(k) Retirement Savings Plan with company match You deserve to be part of our thriving culture! Apply today! info.flclearinghouse.com Purpose: The Medication Assistant is responsible for the care and assistance of medication administration of residents according to their Individual Service Plan and Physician Orders. They report to the Wellness Director or their designee. Qualifications - Education and Experience: Each team member who assists or administers medication shall be authorized by the applicable state governing authority. Meet requirements of the state assisted living medication assistant guidelines Preferably experience in medication assistance with older adults. Experienced and interested in working with older adults. Demonstrates organizational skills Mature, pleasant, friendly, and cheerful personality. Responsibilities - Essential Functions: Administer and/or assist with self- administration of prescribed medication to residents and maintain related medical records under the supervision of the RN and/or LPN. Verify identity of resident receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records. Presents medication to residents and observes ingestion or other application, assists or administers medication, using specified procedures. Take vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions. Document reasons prescribed drugs are not ingested by resident. Adhere to community medication policies. Administers or assists with medication administration via the following routes: oral, topical, eye, ear and nose, rectal, transdermal, sublingual and buccal per state and certification guidelines. May receive supply of ordered medications from the pharmacy May record and restock medication inventory. Complete required annual medication training. Provide personal care to the resident in a compassionate and understanding manner. Under the direction of the RN or Wellness Manager, the medication assistant may perform the following duties: Provide bed bath, shower or tub bath as appropriate Provide appropriate care of skin, hair, nails, mouth and feet Provide good body alignment, positioning, and range of motion exercises for non-ambulatory patients Assist resident in and out of bed and with ambulation Assist resident with use of bedpan, urinal, commode and bathroom Assist with feeding and dressing residents Monitor and record temperature, pulse, respirations and blood pressure, as directed by the Wellness Manager. Significant changes in the resident's condition will be reported to the Wellness Manager immediately. Change simple dressings and ostomy bags Assist with catheter cares Remind and assist resident in taking pre-measured medications Maintain an accurate and complete record of care provided and document observations appropriately Perform various housekeeping duties related to resident care Responsible for maintenance of electronic medical records, written documentation, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards. Provides outstanding service to all Residents, family members, responsible persons, and visitors of Residents. Facilitates socialization among Residents by leading activities Invites and/or reminds Residents to participate in planned activities. Carries out other duties as assigned by the Wellness Director or designee to ensure smooth operation of the program and to meet resident needs May have their picture taken and image used in social media or community advertising. May be video recorded from devices installed by families in residents' apartments.

Must be currently certified in the State of Florida as a Certified Nursing Assistant. Must be CPR certified. One year of long term care desirable. Experience working with the elderly, handicapped or developmentally disabled adults preferred. A day in the life of an CNA at Westminster consists of: Providing heartfelt caring service to our residents. Assist with Activities of Daily Living such as bathing, dressing, grooming, eating, transferring, ambulating, toileting, and other resident needs. Take vital signs and report observations and any change in condition to the nurse. Practice infection prevention and control measures in compliance with Federal, State and facility requirements. Document in CNA ECS flow-sheet promptly, accurately and comprehensively. Ensure the safety and well-being of the resident through frequent communication and kind attention to their needs. Join the Westminster Family today! We offer: Shift Differential Flexible Hours Competitive Wages & Incentives Fitness Facility Onsite & Wellness Program Paid Time Off Free Covered Parking (Downtown Orlando) Career Advancement Discounted Meals & More! EOE, DFWP - “We honor those who have served.” Applicants can learn more about Florida background screening requirements at ***********************************

Shape the Next Generation of Vacations! Welcome to Evermore Orlando Resort-the resort that's redefining the Orlando vacation experience. Just steps away from Walt Disney World , Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort. Evermore is Orlando's ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando's first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we've crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball. If you're excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life! Key Responsibilities: Golf Maintenance Support: As a Golf Maintenance Support team member, you will assist leadership, including the Director and Superintendents in planning and executing daily tasks such as mowing, topdressing, irrigation, and fertilization across all greens, tees, fairways, and roughs. Team Lead: As a Team Lead, you will guide and mentor the golf maintenance team, ensuring adherence to high standards and protocols while learning the responsibilities of an Assistant Superintendent. Staff Leadership & Communication: Serve as the primary point of contact for staff, provide direction for daily assignments, coach skill development, and act as a liaison between the team and management to address issues promptly. Operational Support: Assist with scheduling, standup meetings, training, performance reviews, and documentation. Training: Responsible for training other team members assigned to similar tasks. Water Management & Irrigation: Oversee hand-watering of greens, watering in applied chemicals or fertilizers as needed, and assist in the operation, maintenance, and troubleshooting of the irrigation system to ensure efficient water distribution Spray Technician: As a Spray Technician, you will work under the guidance of the Golf Course Superintendent to manage the health and nutrition of the turf through precise chemical and fertilizer applications. Application & Calibration: Expertly apply fertilizers and pesticides across resort properties using hand spreaders, push spreaders, hand sprayers, and riding sprayers, ensuring all equipment is properly calibrated. Agronomic Health: Assist in implementing and monitoring pest and disease management programs to maintain premium turf conditions. Documentation: Maintain detailed and accurate records of all chemical and fertilizer applications and related maintenance activities. Environmental Stewardship: Execute best practices for environmental responsibility to protect the natural surroundings of the golf course, landscape grounds, and maintenance facilities. Equipment Operation: In the role of Equipment Operator, you will safely utilize and maintain a variety of machinery, including sprayers and utility vehicles, while ensuring all operations adhere to strict safety protocols. Equipment Maintenance: Support the safe operation and upkeep of golf course equipment, ensuring all machinery is functional and addressing mechanical issues promptly. Safety & Training: Serve as a lead equipment operator and trainer, ensuring all staff members are proficient and safely trained in the proper use of all tools and maintenance equipment. Additional Responsibilities: Safety & Compliance: Uphold and enforce safety protocols to ensure a secure environment for all staff and guests. Project Support: Participate in golf course improvements, landscaping enhancements, and renovation projects under the direction of the Golf Course Superintendent. Financial Stewardship: Assist in managing the department budget by contributing to cost-control measures and expense forecasting. General Duties: Perform all other tasks as assigned to support the needs of the Golf Maintenance Department. Education: Minimum Education: High school diploma or equivalent required. Preferred Education: A degree in Horticulture, Turfgrass Management, or a related field is preferred. Experience Industry Experience: Minimum of two years' experience in golf course maintenance operations. Agronomic Applications: Prior experience with golf course chemical and fertilizer applications is required. Leadership: Managerial or supervisory experience is preferred, but not mandatory. Technical Expertise: Strong knowledge of golf course maintenance, landscaping, spray and chemical applications, equipment operation, and irrigation systems. Work Ethic & Problem Solving: Strong work ethic, high adaptability, and the ability to solve problems independently. Communication & Interpersonal Skills: Effective communication and interpersonal skills for team coordination, guest interactions, and mentoring colleagues. Leadership & Coaching: Proven ability to provide positive guidance, support, and coaching to other team members in their daily duties. Learning Agility: Strong active listening skills, ability to take direction, ask questions, and commit to continuous learning. Attention to Detail: Exceptional attention to detail to ensure the golf course is consistently maintained to the highest standards. Golf Knowledge: Strong understanding of the basic principles and etiquette of golf. Language & Instruction: Ability to understand and follow both verbal and written instructions in English independently, including immediate safety commands. Autonomy: Strong ability to work independently with minimal supervision, follow directions, and successfully complete assignments. Safety & Compliance: Adherence to all safety protocols and procedures. Equipment Operation: Proficient in operating a wide range of golf maintenance equipment, from hand tools to all mower operations. Time Management: Strong time management skills and the ability to effectively multi-task in a busy work environment. Licenses and Certifications: Professional Education: Enrollment in or completion of coursework in Turf Management, Horticulture, or a related field is preferred; equivalent professional experience and education will be considered. Required Licensing: Possession of, or the ability to obtain, at least one of the following certifications within 90 days of hire or promotion: State of Florida Commercial Turf & Ornamental License Florida Golf Course Best Management Practices (BMP) Certification Green Industries Best Management Practices (GI-BMP) Certification Limited Commercial Fertilizer Applicator License Physical Requirements: Physical Agility: Ability to stand and remain mobile for the duration of a full shift, with the capacity to stoop, kneel, bend, and reach repeatedly in a fast-paced environment. Strength & Stamina: Capable of safely lifting, carrying, pushing, and pulling equipment or materials weighing up to 50 pounds. Environmental Exposure: Comfort working in a variety of conditions, including prolonged outdoor exposure to Florida's heat, humidity, and inclement weather, as well as indoor maintenance areas. Sensory Proficiency: Must possess the visual acuity, hearing, and olfactory senses necessary to monitor equipment performance and identify chemical applications; maintain high manual dexterity for the precise operation of tools and machinery. Our Work Culture & Environment: We promote a work environment where Team Members thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. We create a work culture that is inclusive, team-focused, committed to Evermore's core values-Easy on Purpose, Unexpected Delight, and Service Savvy-and fosters a culture built on TOGETHERNESS. At Evermore, your role isn't just a job-it's a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We're building a whole new class of hospitality in Orlando, so we're looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you'll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. Are you ready to join the team that's redefining how to vacation? Join us today! We can't wait to meet you! EOE/M/F/D/V #LI-JM1

Are you an experienced Medication Technician looking for a new opportunity? Sunscape Daytona Beach is currently searching for an experienced Medication Technician to provide care and assistance of medication administration for our amazing residents according to their Individual Service Plan and Physician Orders. If this sounds like an opportunity you might be interested in apply today! We would love the opportunity to speak with you! Sunscape Daytona Beach, an AgeWell Solvere Living managed community, is a gorgeous Assisted Living and Memory Care community located in beautiful Daytona Beach, Florida. Come join our amazing team! Apply today! As a Certified Great Place to Work for 6 years in a row, AgeWell Solvere Living proudly offers the following benefits: Medical, Dental, and Vision Company paid Life Insurance and Voluntary Disability Paid Time Off and Holidays 401(k) Retirement Savings Plan At AgeWell Solvere Living we value Diversity, Equity and Inclusion. To learn more about our philosophy click on the link below: Our Declaration for Diversity, Equity and Inclusion Purpose: The Medication Assistant is responsible for the care and assistance of medication administration of residents according to their Individual Service Plan and Physician Orders. They report to the Wellness Director or their designee. Qualifications - Education and Experience: Each team member who assists or administers medication shall be authorized by the applicable state governing authority. Meet requirements of the state assisted living medication assistant guidelines Preferably experience in medication assistance with older adults. Experienced and interested in working with older adults. Demonstrates organizational skills Mature, pleasant, friendly, and cheerful personality. Responsibilities - Essential Functions: Administer and/or assist with self- administration of prescribed medication to residents and maintain related medical records under the supervision of the RN and/or LPN. Verify identity of resident receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records. Presents medication to residents and observes ingestion or other application, assists or administers medication, using specified procedures. Take vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions. Document reasons prescribed drugs are not ingested by resident. Adhere to community medication policies. Administers or assists with medication administration via the following routes: oral, topical, eye, ear and nose, rectal, transdermal, sublingual and buccal per state and certification guidelines. May receive supply of ordered medications from the pharmacy May record and restock medication inventory. Complete required annual medication training. Provide personal care to the resident in a compassionate and understanding manner. Under the direction of the RN or Wellness Manager, the medication assistant may perform the following duties: Provide bed bath, shower or tub bath as appropriate Provide appropriate care of skin, hair, nails, mouth and feet Provide good body alignment, positioning, and range of motion exercises for non-ambulatory patients Assist resident in and out of bed and with ambulation Assist resident with use of bedpan, urinal, commode and bathroom Assist with feeding and dressing residents Monitor and record temperature, pulse, respirations and blood pressure, as directed by the Wellness Manager. Significant changes in the resident's condition will be reported to the Wellness Manager immediately. Change simple dressings and ostomy bags Assist with catheter cares Remind and assist resident in taking pre-measured medications Maintain an accurate and complete record of care provided and document observations appropriately Perform various housekeeping duties related to resident care Responsible for maintenance of electronic medical records, written documentation, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards. Provides outstanding service to all Residents, family members, responsible persons, and visitors of Residents. Facilitates socialization among Residents by leading activities Invites and/or reminds Residents to participate in planned activities. Carries out other duties as assigned by the Wellness Director or designee to ensure smooth operation of the program and to meet resident needs May have their picture taken and image used in social media or community advertising. May be video recorded from devices installed by families in residents' apartments.

At Tuscan Gardens of Palm Coast we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service! Come be a part of the excitement as we continue our journey of touching lives in this beautiful community and premier work atmosphere! If that's not reason enough, as a certified Great Place to Work for 8 years in a row, We proudly offer eligible team members: Medical, Dental and Vision benefits Company-paid Life Insurance and Voluntary Disability Paid Time off and Holidays 401(k) Retirement Savings Plan You deserve to be part of our thriving culture! Apply today! info.flclearinghouse.com Purpose: The Medication Assistant is responsible for the care and assistance of medication administration of residents according to their Individual Service Plan and Physician Orders. They report to the Wellness Director or their designee. Qualifications - Education and Experience: Each team member who assists or administers medication shall be authorized by the applicable state governing authority. Meet requirements of the state assisted living medication assistant guidelines Preferably experience in medication assistance with older adults. Experienced and interested in working with older adults. Demonstrates organizational skills Mature, pleasant, friendly, and cheerful personality. Responsibilities - Essential Functions: Administer and/or assist with self- administration of prescribed medication to residents and maintain related medical records under the supervision of the RN and/or LPN. Verify identity of resident receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records. Presents medication to residents and observes ingestion or other application, assists or administers medication, using specified procedures. Take vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions. Document reasons prescribed drugs are not ingested by resident. Adhere to community medication policies. Administers or assists with medication administration via the following routes: oral, topical, eye, ear and nose, rectal, transdermal, sublingual and buccal per state and certification guidelines. May receive supply of ordered medications from the pharmacy May record and restock medication inventory. Complete required annual medication training. Provide personal care to the resident in a compassionate and understanding manner. Under the direction of the RN or Wellness Manager, the medication assistant may perform the following duties: Provide bed bath, shower or tub bath as appropriate Provide appropriate care of skin, hair, nails, mouth and feet Provide good body alignment, positioning, and range of motion exercises for non-ambulatory patients Assist resident in and out of bed and with ambulation Assist resident with use of bedpan, urinal, commode and bathroom Assist with feeding and dressing residents Monitor and record temperature, pulse, respirations and blood pressure, as directed by the Wellness Manager. Significant changes in the resident's condition will be reported to the Wellness Manager immediately. Change simple dressings and ostomy bags Assist with catheter cares Remind and assist resident in taking pre-measured medications Maintain an accurate and complete record of care provided and document observations appropriately Perform various housekeeping duties related to resident care Responsible for maintenance of electronic medical records, written documentation, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards. Provides outstanding service to all Residents, family members, responsible persons, and visitors of Residents. Facilitates socialization among Residents by leading activities Invites and/or reminds Residents to participate in planned activities. Carries out other duties as assigned by the Wellness Director or designee to ensure smooth operation of the program and to meet resident needs May have their picture taken and image used in social media or community advertising. May be video recorded from devices installed by families in residents' apartments. Click here to view our JOB FAIR FLYER We are having a JOB FAIR at Tuscan Gardens of Palm Coast!!!! We would love if you could come and join us! We will be having on-the-spot interviews and there will be various different activities and we will be raffling off an electronic device to one of our lucky candidates! We want to show you what makes us a Great Place to Work ! Please see the date and times listed below!!! We can't wait to meet you! DATE(S): March 07, 2025 TIMES: 10 AM - 4 PM EST This Job Fair will be held at: 650 Colbert Lane Palm Coast, FL 32137 We are offering: On-the-spot interviews Light Refreshments Raffle for an electronic device We are currently hiring for the following positions: CNA/Wellness Associate/Caregivers Med-Techs/CMAs Dining Services (Servers, Cooks, Dishwashers)

Be a part of an innovative team and culture… Walt Disney Imagineering is the creative force that imagines, designs and brings to life all Disney theme parks, resorts, attractions and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe. The approximate date of this internship is May/June 2026 to December 2026 and will be located in Orlando, FL. What You Will Do Prepare, under supervision, project specific facility input details to be used in the field. Provide general support to project and Show Designers. Provide general support to project mockup efforts on an as needed basis Required Qualifications & Skills A working knowledge of the entertainment or theatrical industries Knowledge of Show/Theatrical Lighting, Audio, Video, Set and Prop Construction and/or Rigging Ability to work in a fast-paced environment under strict deadlines Ability to handle multiple tasks and confidential information Strong work ethic and desire to learn and develop as an industry contributor Knowledge of theatrical, concert, or special effect industry standards Computer literacy with MS Office products Ability to work as a member of a technical team Competency in AutoCAD Must possess a valid driver's license Preferred Qualifications Experience with Technical Theatre, Technical Entertainment AutoCAD and/or SolidWorks experience Understanding of engineering practices Understanding of how Codes and Standards apply to Show/Theatrical Design Education Currently enrolled and attending an accredited college/university, earning a degree majoring in Technical Theater or related field Eligibility Requirements & Program Information Candidates for this opportunity MUST meet all of the below requirements: Be enrolled in an accredited college/university pursuing a degree taking at least one class at time of application posting OR currently participating in a Disney College Program or Disney Internship Be at least 18 years of age Possess unrestricted work authorization Have not completed one year of continual employment on a Disney internship or Disney College Program Additional Information Able to provide reliable transportation to/from work Must be fully available for the duration of the internship We provide limited housing opportunities for Florida Based Professional Interns through American Campus Communities, for more information click here The pay rate for this role in Orlando, FL is $26.50 per hour for undergraduate students and $27.50 for graduate level students. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: ***************************** Job Posting Segment: WDI Creative Development Job Posting Primary Business: Show Mgmt & Operations (WDI) Primary Job Posting Category: Creative Intern, Engineering Intern Employment Type: Full time Primary City, State, Region, Postal Code: Lake Buena Vista, FL, USA Alternate City, State, Region, Postal Code: Date Posted: 2026-01-20

Job Description Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida. Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to learn more about life at CXI: *************************************** Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies. Our Values: Customer First - We earn the right to be our clients' first choice. Integrity - We hold ourselves to the highest standard to build trust. Collaborative - We always win as a team. Innovative - We find new methods to deliver change and advance technology to the industry. Passionate - We are driven to be the best in class. Currency Exchange International is looking for a proactive, results-driven, and organized professional to the join the team as an IT Help Desk Technician at our office in Orlando, FL! Essential Functions: Assisting with local helpdesk issues Responding to help requests from remote branch locations and offices including the use of remote access tools and troubleshooting with end-users over the phone or messenger Thoroughly documenting completed work using the company ticketing system Hands-on work for various cabling or installation purposes within the office, which may require climbing a ladder and using basic tools Provide on-call support to office users during some off-hours Knowledge in the following areas are necessary: Strong knowledge of Windows 7, 8.1, 10, Server 2008, Server 2008 R2, Server 2012 R2 and various administrative tasks Experience with remote access software such as Screenconnect, Teamviewer, or Remote Desktop Troubleshooting Windows installation issues including drivers, printers, scanners, and other software Formatting and installing Windows Operating Systems, either manually or via mass-imaging technologies, like MDT Using a ticketing system for prioritizing and documenting progress on issues and projects within the company and department Familiar with patch management and asset inventory technologies and methodology Proficiency with OS-native or OS-agnostic programming languages to be used for scripting automated tasks Cutting and terminating Ethernet patch cables Enthusiasm and a genuine interest in technology Competencies: Action Oriented Functional Skills Situational Adaptability Effective Communication Optimizes Work Processes Nimble Learning Required Education and Experience: Experience in a PC/local area network support environment. Strong technical knowledge of PCs, laptops, printers, and peripheral hardware devices. Strong working knowledge of Windows, Microsoft Office, MS-DOS, communications software, virus protection, and diagnostic software. Ability to diagnose and resolve onsite and remote PC related computing problems. Benefits: Commuter Reimbursement - CXI will pay the driving toll, bus or metro cost in and out of work Holiday Pay - 11 days of paid designated holidays annually Vacation Pay - 10 days of paid vacation time off annually Sick/Personal Days - 5 days of paid sick/personal time off annually 401K Plan - Company matches at 5% Health/Dental/Vision - 60% payment of the Health/Dental/Vision Insurance premiums Short and Long-Term Disability - Plan premiums are fully covered by CXI Currency Exchange International is committed to providing a fair and inclusive interview process for all candidates. We invite and support applications from individuals with disabilities. Accommodations are readily available upon request to ensure that candidates can fully participate in every stage of the selection process.

Job Title: IT Support Analyst I Job Type: Full-Time Company: Reliance Management Services About Us Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology, we want to hear from you. Position Summary The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience. Key Responsibilities Install, configure, and upgrade operating systems and business software Set up and support computer hardware, monitors, network equipment, and peripherals Troubleshoot and resolve hardware, software, email, network, and peripheral issues Support users via centralized help desk and provide clear technical guidance Document equipment repairs, installations, and removals Train users on common business applications (e.g., Microsoft Office Suite) Contribute to system planning, hardware/software recommendations, and procedures Stay up to date on technology trends and make proactive suggestions Maintain user confidentiality and adhere to company protocols Qualifications High school diploma or GED required 2+ years of experience in IT support or related field (or equivalent education and experience) Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed Valid Florida Class E driver's license and clean driving record Strong understanding of computer hardware, networks, and business software Experience supporting users in a professional IT environment Excellent troubleshooting skills and ability to explain complex issues clearly Strong organization, time management, and communication skills Ability to work independently and manage overnight responsibilities effectively Preferred Skills Knowledge of server and network infrastructure Experience with financial or healthcare IT systems Familiarity with modern communication tools and ticketing systems Why Join Us? At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration. Employee Benefits 15 days Paid Time Off (PTO) 8 Paid Holidays Medical, Dental & Vision Insurance Paid Life and AD&D Insurance Employee Assistance Program (EAP) Employee Recognition Programs Corporate Discounts 401(k) Program Employee Referral Bonus Program Equal Opportunity Employment Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.

Requisition No: 868346 Agency: Department of Corrections Working Title: LIBRARY TECHNICAL ASSISTANT I Pay Plan: Career Service Position Number: 70047331 Salary: 35,349.60 Annually Posting Closing Date: 01/23/2026 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone ADVERTISING TITLE: Library Technical Assistant I This open competitive advertisement is for a Career Service position located at Tomoka Correctional Institution in the Education Department. The mission of the Library Technical Assistants at the Florida Department of Corrections (FDC) is to support the educational and rehabilitative efforts of the institution by providing inmates with access to a variety of informational, educational, and recreational reading materials. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: * Processes inmate requests and grievances related to general and law library services, ensuring timely responses and availability of the library for a minimum of 25 hours per week. * Supervises and assigns research duties to inmate clerks and aides, monitors their activities, evaluates their performance for gain time review, and initiates disciplinary actions as needed. * Monitors the check-out and return of library materials, interlibrary loan processing, and use of the copy machine, ensuring accuracy of records. * Performs photocopying, maintains inventory of supplies, and manages library resources in accordance with rules and statutes. * Collects data, compiles reports for librarian approval, and forwards law library invoices and charge forms. Be a part of our mission to provide essential library services and support the rehabilitation of inmates. Apply now and help transform lives! BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: * * Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess a High School Diploma or its equivalent. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa Sponsorship. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit ************************** ABOUT THE OPPORTUNITY Use in house software applications to program circuit boards and calibrate light measuring devices Perform bench-type processes to complete mechanical, optical and electrical assemblies, and sub-assemblies, using hand tools, and electronic and pneumatic tooling. Report defective materials or questionable conditions to the department supervisor. Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. Complete tasks as directed by manufacturing schedules with minimum supervision Work performed in a shop environment. May work at different workstations as production needs require, or shifts from one station to another, during the assembly process ABOUT THE CANDIDATE Our ideal candidate will bring the following knowledge and experience: Minimum 3-year related factory experience High school diploma or equivalent Attention to detail, able to use soldering tools, good dexterity, ability to multi-task, and ability to work alone and in groups. Use and be familiar with assembly and measuring tools, interpret visual aids and must be able to perform simple shop math Electro-Optical assembly background a plus. Ability to learn new skills in a timely manner, interpret visual aids and work overtime when needed. Be proficient with Microsoft Office (Word, Excel, Outlook) ABOUT THE COMPANY Ocean Optics pioneered miniature spectrometers and delivers spectral solutions to researchers, OEMs and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification and quality assurance. Our mission is to lead in creating precise yet practical optical solutions that enable researchers and industry to solve meaningful problems in health, safety and the environment. We have discovered, refined and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security. We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety and the environment. With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology. ABOUT THE PERKS Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide. EQUAL OPPORTUNITY EMPLOYER (US) Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. #LI-KS1 #LI-Onsite

About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit ************************** ABOUT THE OPPORTUNITY Use in house software applications to program circuit boards and calibrate light measuring devices Perform bench-type processes to complete mechanical, optical and electrical assemblies, and sub-assemblies, using hand tools, and electronic and pneumatic tooling. Report defective materials or questionable conditions to the department supervisor. Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. Complete tasks as directed by manufacturing schedules with minimum supervision Work performed in a shop environment. May work at different workstations as production needs require, or shifts from one station to another, during the assembly process ABOUT THE CANDIDATE Our ideal candidate will bring the following knowledge and experience: Minimum 3-year related factory experience High school diploma or equivalent Attention to detail, able to use soldering tools, good dexterity, ability to multi-task, and ability to work alone and in groups. Use and be familiar with assembly and measuring tools, interpret visual aids and must be able to perform simple shop math Electro-Optical assembly background a plus. Ability to learn new skills in a timely manner, interpret visual aids and work overtime when needed. Be proficient with Microsoft Office (Word, Excel, Outlook) ABOUT THE COMPANY Ocean Optics pioneered miniature spectrometers and delivers spectral solutions to researchers, OEMs and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification and quality assurance. Our mission is to lead in creating precise yet practical optical solutions that enable researchers and industry to solve meaningful problems in health, safety and the environment. We have discovered, refined and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security. We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety and the environment. With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology. ABOUT THE PERKS Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide. EQUAL OPPORTUNITY EMPLOYER (US) Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. #LI-KS1 #LI-Onsite

This position is responsible for providing technical support for desktop hardware and software to end users, as well as assisting with the installation and configuration of new systems. The role requires maintaining positive, professional, and collaborative relationships with colleagues, guests, clients, donors, and partners. As the first point of contact for users seeking technical assistance by phone, email, chat, or through the ticketing system. Respond to support requests, resolve incidents in a timely and efficient manner, document all troubleshooting steps and solutions, and escalate complex issues to senior IT staff when necessary. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Record, track, and document support requests in the help desk ticketing system. Assist in the installation and maintenance of all workstations, printers, and peripherals. Troubleshoot desktop hardware/software (MacOS/Windows). Deliver both remote and onsite troubleshooting support for multiple systems. Diagnose and resolve issues with network hardware and wireless connectivity Installation of new software and necessary service support. Perform operating system updates, upgrades and patches as needed. Provide support for printing and copying equipment Provide support during Events and Performances. Assist with network wiring and technical setup for events, board conferences, and executive-level meetings. Responsible for maintaining accurate inventory levels and an organized work environment Follow and support all operational policies and procedures. Assimilate into the arts center culture through understanding, supporting and demonstrating the core values. Ability to manage time, prioritize tasks, and work independently or as part of a team. Provide real-time guidance to users, ensuring clear communication and a positive support experience. Maintain a customer-focused attitude with strong communication and professionalism. Ability to multitask, prioritize workload, and stay organized in a fast-paced environment. Able to remain calm under pressure. Ability to work effectively with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. Maintain Dr. Phillips Center standards of customer service at all times. Able to effectively communicate in English in both written and oral forms. Other duties as assigned. Knowledge and Experience Actively pursuing a technical or associate's degree in a related field; or, in lieu of a degree, at least one year of technical support experience with CompTIA A+, Net+, or comparable certifications; or an equivalent combination of education and experience.2+ years utilizing MS Excel, MS PowerPoint, and SharePoint. Basic knowledge of IT systems and concepts including OSI Layer Model, TCP/IP networking, Information security concepts, workstation management. Skilled in diagnosing and resolving issues related to wireless network performance and connectivity. Experience with Windows/MacOS/Android/iOS troubleshooting Must have a working knowledge of the Apple operating system and Apple software Familiarity with the Windows operating system and baseline level functions Must be able to troubleshoot common computer issues (Internet connectivity, basic computer set-up, customization and preferences, software installation, various web browsers, etc.) Working knowledge of other software is preferred (Microsoft Office suite, Adobe suite, etc.) Basic knowledge of server hardware models and hardware monitoring tools. Basic knowledge of storage, database, networking, and server technologies. Special Conditions of employment This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs.

Job Description This position will collaborate with the Information Systems (IS) staff to provide technical assistance to clients who require support using customer hardware and software in accordance with the formal, sociotechnical, and organizational process components of information systems. This position will treat and respond to end-users as with a customer service orientation and will report activity to IS Manager, Engineering Manager and CFO. Key Responsibilities: Diagnose and resolve system incidents, problems, and events reported by customers. Troubleshoot system hardware and software and generate reports as required Perform account reconciliations to resolve discrepancies. Install and configure hardware, software, and peripheral equipment in accordance with business requirements for new and current system operators. Contribute to new employee onboarding or employee transfers and initiate orders for new equipment. In conjunction with HR Assist in the preparation of financial reports related to accounts receivable. Administer accounts, network access and rights, to approved equipment and systems. Diligently monitor and report client-level computer system performance and user trends. Log, coordinate, prioritize and schedule support requests alongside department resources and regular activities. Demonstrate access to network and other technological peripherals (i.e. shared scanners and printers) for new and current system operators. Collaborate internally with HR and Network Operations departments, as well as externally with vendors (i.e. internet service providers, telephone service providers, etc.). Keep logs of user issues and track completion. Escalate incidents, problems, and events IS Manager for prioritization directives Qualifications: Customer Service Experience Excellent Communication Skills Incident and Information Management Information Assurance Infrastructure Design Policy and Procedure Administration Information System Administration, Testing and Evaluation Problem Resolution Core cybersecurity principles and operation of computers and Microsoft Office. IT system operation, maintenance, and security needed to keep equipment functioning properly. Organizational security policies and industry best practices for service desk. Network security and computer networking methods, concepts, and protocols. Expertise in successfully identifying the solutions to less frequent and more complex system problems. Proficiency in conducting research for troubleshooting novel client-level problems. Proficiency in identifying degradation of system performance causes and initiating appropriate mitigation measures. Proficiency in configuring and validating network workstations and peripheral devices in accordance with business constraints and needs. Cyber threats, vulnerabilities, and specific operational impacts of cybersecurity lapses. Expertise in physical computer elements and operational design, including the functions of various components and peripheral devices. Proficiency in using the proper tools for repairing software, hardware, and peripheral system equipment. Ability to accurately depict incidents, problems, and events in the trouble ticketing system. Knowledge of best practices used for recording and querying and incidents, problems, and events that are reported. Remote access processes, tools, and proficiency related to customer assistance. Electronic devices. Knowledge of systems administration core concepts. Requirements: AA degree or Vocational certificate in computer-related field with two years' proven experience in computer network administration and maintenance. OR High school diploma with three years' proven relevant experience. Physical Requirements: Capable of striking keys on a computer keyboard and using a computer mouse. Lifting up to 25 lbs. Viewing computer monitor displays. Answering phones. Seated for long periods of time. Equipment to be Used: Computer, peripherals, printers, office equipment. Note Duties and skills required for this position are general and describe the principal functions, level of knowledge and skills required of this job. You should not consider it an all-inclusive listing of work requirements. You may be asked to perform other duties as assigned, including work in other functional areas. Willingness to contribute in such a manner is taken into consideration in job candidacy, transfer, and performance appraisal. “U.S. Persons" Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.

Resident Technology Support Analyst Reports to: Manager of Resident Support Do you enjoy working or spending time with the senior population? We are seeking a creative and upbeat individual to engage and empower seniors through technology in our client's senior living communities in the Orlando, FL area. If you are compassionate, patient, and have a “can-do” attitude all while smiling as you multi-task and prioritize your day, please read below! We hope you will consider working with a great team who provides IT support for people over the age of 55! The Resident Technology Support Analyst will provide technology support for the residents that live in our client's communities. This is a full-time position with working hours between 8 am to 5 pm. Position Mission The Resident Technology Support Analyst will be responsible for providing technology support for resident that live in our client's community. This position will require one-on-one personalized experiences for in home visits and community-based classes provided in a group setting. Requirements Must be upbeat, outgoing and have a cheerful disposition Experience working or volunteering in a senior living setting a plus Ability to build and maintain relationships with residents, their families and the community staff Value customer service-excellent communication skills and the ability to teach seniors how to use technology devices in a group setting or on an individual basis Basic technical troubleshooting and problem solving on multiple types of devices including computers, laptops, phones, tablets and smartphones The position is largely self-motivated and self-structured. The right candidate will be driven to be challenged and to succeed Management experience is a plus Must be able to complete a Level 2 background check (fingerprinting may be required), substance screening, and TB test. Additional requirements may also be required such as masking during flu season. Responsibilities Intake of resident support requests Schedule onsite appointments for technical support Onsite support of resident hardware and software Create and lead group classes on different consumer technology Phone and email support for initial incoming tickets Ticket resolution as per the client service level agreement Detailed documentation within service tickets on issue steps and resolution Excellent customer service on the phone, via email and in person Position Metrics 30 days Will prepare content for first class to be scheduled and presented within 60 days of hire Will demonstrate an understanding of ticket process Client and staff feedback will be positive, regarding attitude while onsite, over the phone, and in written form. 90% of tickets assigned will be contacted or worked within the first 24 hours 60 days Will continue to prepare ongoing content and have monthly classes scheduled with topics for the next month determined Will successfully complete or escalate tickets following proper processes (documentation, explanation of what was done, checklists, etc) Client and staff feedback will be positive, regarding attitude while onsite, over the phone, and in written form. 95% of tickets assigned will be contacted or worked within the first 24 hours 90 days Will continue to prepare ongoing content and have bi-monthly classes scheduled with topics for the next 3 months determined. Will successfully complete or escalate tickets following proper processes (documentation, explanation of what was done, checklists, etc) Client and staff feedback will be positive, regarding attitude while onsite, over the phone, and in written form. 100% of tickets assigned will be contacted or worked within the first 24 hours Benefits: Cell phone/internet reimbursement Medical, dental, vision, 401k Responsible paid time off Certification reimbursement Company Culture Our Values: Teamwork Accountability Communication Empathy Leadership Expertise If you want to work for a values driven, high performance company then this is the job for you. We are looking for our team members to take ownership and pride in their work, and to provide input and guidance into not only the clients of Parasol but the formation of Parasol itself. We are a virtual company that offers work from home, responsible time off and bonus opportunities.

Our client is seeking candidates for a Help Desk Technician to support a DoD customer in Orlando, FL. Qualified candidates must have an active DoD Secret clearance. The Help Desk Technician shall provide phone and onsite support for headquarters personnel and phone/remote desktop support for the field offices. Support will cover a wide range of desktop hardware and software, common IT services, and specific applications on the Unclassified (NIPRNet) and Classified (SIPRNet) networks. Responsibilities: Meet established service level metrics for call response, technical support, and customer service Input trouble calls into the ticket tracking system. Ensure all relevant information is gathered and documented Resolve trouble calls; in person at the help desk, over phone, and/or through email Analyze and resolve trouble tickets utilizing tools such as remote desktop Escalate trouble tickets when required by service desk processes to Tier II, Tier III, or appropriate team/individual Provide follow-up service to end-users to ensure that service provided by the Help Desk has addressed their needs in a timely and efficient manner Assign Trusted Agents (TA's) responsible for issuing alternate tokens to HQ personnel when required Fully document call resolution and ensure all notes are maintained in the ticket tracking system and Knowledge Base articles are published when applicable Maintain existing and when required create new SOPs in support of this objective for common Help Desk processes and activities. Requirements: Active DoD Secret Security Clearance A+ Certification

Please share profile to [email protected] Duration: Long Term Hybrid Role: Work Persona - Flexible: Weekly on Wednesday and Thursday at the office. Overview: Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering. What you will do in this role: • Be a Customer Advocate providing support to users/administrators of our platform • Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations • Resolve technical cases?created by customers looking for?help to understand or?troubleshoot unexpected?behaviors or answer technical?questions about the ServiceNow?software and platform. • Gain an understanding of?the ServiceNow platform and all?core functionality. • Analyze data with a?view to isolate the potential?cause of the issue. • Involve others to?accomplish personal and group?goals. What you will need to be successful in this role: • Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder) • Understanding of Email?Troubleshooting (e.g. Office 365, Exchange )? • Knowledge on Web?Services (SOAP, REST)? • Experience Data Extraction Technologies (e.g. JDBC, ODBC) • Hands-on experience exporting/importing data between separate systemS • Working knowledge on Network troubleshooting (e.g. Ping, Telnet) • Hands on experience in any?bi-directional, integration between two systems? • Some experience with Scripting languages:? JavaScript, Python, Perl, Unix Shell, Windows Shell) • Experience with relational databases (e.g. MySQL, Oracle) • Experience with the gathering and reading of various log files including tools like Splunk Hiring Manager Notes Integrations gets a mix of issue types that typically center around there broad topics: • Email Configuration and Maintenance (Not just Outlook App) • SSO/Authentication (Candidate should Know who to configure the tecnologiy and how this works internally, NOT just assign or grant user/permissions). • Web Services • Scripting /Rest API • Database issues Given the wide variety of issues that we get there is no 1 or 2 must have skills. Instead we are looking for candidates that some firsthand experience in as many of these technical areas as possible as it speeds up the ramp up time. Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role? • Web Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programing language • What backgrounds/skills can we be more flexible with that can be learned on the job? • SSO and authentication, Email protocols and servers What will the interview process look like? • First round - 30 to 45 minute monitoring phone interview (behavioral and technical questions) • Second round - 1 hour panel interview with 2-3 engineers and hiring manager (technical questions) • Final Round - Optional

The Technology Solutions Analyst is a strategic, client-facing technology expert who ensures seamless, high-touch support for executive-level users and high-profile stakeholders. This position requires advanced technical knowledge, autonomous decision-making, and a proactive approach to resolving complex IT issues in a highly dynamic, confidential environment. This role requires exercising discretion and independent judgment in planning and delivering customized IT services, driving technology optimization to enhance C-suite productivity.

Job DescriptionSalary: Were Hiring! Helpdesk Technician Tier 2 Support (Managed Services) Eola Technology Partners is seeking a skilled and motivated Tier 2 Helpdesk Technician to join our growing Managed Services team. If youre passionate about solving complex technical issues, providing excellent customer support, and want to grow in a collaborative IT environmentwe want to hear from you. Key Responsibilities: Setup and maintain customers' networks, Office 365/Google Workspace environments, and hosted voice environments Provide on-site support at client locations for troubleshooting and deployments Serve as an escalation point and mentor to Tier 1 team members Meet and exceed SLA standards with timely ticket resolution and top-tier customer service Participate in on-call rotation for remote support escalations Qualifications: Bachelor's degree in IT, Computer Science, Business Administration, or equivalent experience 4+ years of diverse technical experience supporting Microsoft 365, Exchange Online, SharePoint Online, Intune, and Azure Must be authorized to work in the U.S. and pass a background check Must pass an initial and random drug screening Desired Skills: Proficiency with Office 365 and Google Workspace administration and support Experience deploying and managing Intune with Windows Autopilot Familiarity with Microsoft Defender for Endpoint Working knowledge of Windows PowerShell scripting Microsoft certifications such as MS-900, MS-700, MS-500, MS-100 and/or AZ-100 preferred Experience supporting end users and documenting procedures/user guides Strong written and verbal communication skills Ability to multitask and manage concurrent projects Detail-oriented, self-motivated, and adaptable under pressure Skilled at translating technical concepts into user-friendly explanations Location: ETP Office *NOTE this is not a remote position Full-Time | Competitive Pay | Career Growth Opportunities

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you want to be part of a high-performing collaborative team troubleshooting technical issues and ensuring client success? You can do that. Ready to connect with clients across multiple industries and work with smart teams to find the best possible solution? As a part of Enterprise Technical Support at Spectrum Business, you can do that. Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. BE PART OF THE CONNECTION No two days are the same as you connect with clients from within our 24/7/365 operations center via phone, trouble ticket, email and client portals. You troubleshoot technical issues for our voice, video, data and managed services by providing step-by-step resolution directions and collaborating with other departments. How you can make a difference: * Provide expertise on networking issues, including WAN, LAN, fiber and Voice technologies to ensure uptime. * Maintain an accurate database and document complex technical issues for repair teams. * Coordinate resolution efforts with NOC, Network Engineering and other teams while keeping clients informed. * Avoid future issues by investigating and identifying the root cause of issues. * Enhance the client experience through process reviews, analysis and recommendations. * Follow this link to learn more about a day in the life of an Enterprise Technical Support team member. WHAT YOU'LL BRING TO Spectrum Business Required Qualifications * Experience: Experience in technical support or network troubleshooting experience in a 24/7 operations or call center environment; Experience working with fiber-based networking or managed services. * Education: Bachelors or associates degree in a technical field or equivalent experience. * Technical Skills: Familiar with network protocols, RF, routers, layer-2 switches, VPN, CWDM, HFC, plant and delivery system, routing protocols and policies and WiFi and VoIP platforms; Knowledge of enterprise hardware and software technical environments; Proficient in Microsoft Office suite. * Skills: Skilled in troubleshooting technical issues, failed equipment, facility issues and escalating as appropriate; Effective English communication skills. * Abilities: Thrives under pressure making decisions and demonstrating a sense of urgency Preferred Qualifications * Cisco or Juniper certification or equivalent. #LI-EW1 CRP101 2025-67233 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.