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  • Technical Support Specialist

    Pyramid Consulting, Inc. 4.1company rating

    Technical assistant job in Birmingham, AL

    Immediate need for a talented Technical Support Specialist . This is a 06 months contract (Multi-Year Contract ) opportunity with long-term potential and is located in Birmingham AL(onsite/travel ). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94311 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide onsite technical support focusing primarily on end-user devices (computers, printers, tablets, cellphones, radios, CISCO phones, video walls, conference rooms, etc.) and specialized systems M-F with 24/7 on-call support. Provide onsite technology support for the existing DCC. Collaborate with other TO personnel to provide support, including after-hours as needed, for storm-related and critical 24/7 business operations. Manage implementation of OS and system patches/updates to minimize impact on operations. Escort vendors on-site and ensure NERC/CIP compliance. Provide consulting, including technology needs assessments, potential solutions, and automation opportunities. Work with the business and other TO departments for incident and problem resolution. Identify opportunities to educate business partners on leveraging the use of technology more effectively. Provide project management, planning, coordination, and technical support during project implementations. Build relationships with key business partners and act as a liaison between the business and TO. Partner with TO End User Analysts, TO Planning Analysts, Application Portfolio teams, and other TO groups to form a dedicated support team. Consult with business partners to ensure understanding of technology costs of TO products and services for budgeting and billing purposes. Provide technical support and consulting for employees at all levels, including executives. Aptitude to become a SME (Subject Matter Expert) for related technology tools and applications. Knowledge, Skills and Abilities. Proficient technical knowledge of office computing environments, including PC hardware, Microsoft Windows 11, Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and their relevance in solving business problems. Ability to build strong relationships with business partners, vendors, and other TO organizations. Developed effective working relationships with all levels of employees. Key Requirements and Technology Experience: Key Skills;Technical Support, Break/Fix, Repair, Windows Support, Hardware Support. Safety First, Trust, Superior Performance, and Total Commitment. Must be proactive, motivated, and self-directed. Proficient organizational skills and strong customer service orientation Ability to manage multiple projects and tasks simultaneously. Must be able to build relationships with business partners and work effectively in a dispersed team environment. Provide specialized technical support as requested or needed. Seek opportunities to learn and transfer knowledge to others. Ability to prioritize work and complete assignments with some direction. Follows safe work practices. Other Requirements Willing to work after regular business hours and on weekends, as required. Normal business hours are Monday through Friday. Pass the North American Electric Reliability Corporation (NERC)/ Critical Infrastructure Protection (CIP) background check and meet/maintain related requirements. Pass the Insider Threat Program (ITP) background check and meet/maintain related requirements. End-User Device Support, Break/Fix & Troubleshooting, Onsite Tech Support (24/7 On-Call). Customer service focused, able to meet commitments and deadlines. Demonstrated oral and written communication skills. Knowledge of existing and emerging information technologies. Ability to coordinate work across TO functions and share best practices within Client for consistent TO operations. Understanding the business of partners and their local technical environment. Ability to manage small, local projects applying technology to business problems. Excellent troubleshooting, problem-solving, and analytical skills. Experience with PC hardware repair. Duties may include stooping, kneeling, crawling, and reaching to install/check computer installations and cabling. Ability to lift and move computer equipment up to 40 pounds. Minimum of 3 years related experience in technology hardware/software deployment, troubleshooting, and problem resolution. Working knowledge of electric utility industry is a plus. A two-year degree in a technology-related field or equivalent military or work experience is required. A bachelor's degree in computer science, information technology, engineering, or a related technical field is preferred. Our client is a leading Utility Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $25-30 hourly 4d ago
  • RT Level II Technician (CR/DR a plus)

    Rockwood 4.3company rating

    Technical assistant job in Birmingham, AL

    Acuren is currently recruiting for RT Level II Technicians to support operations in Birmingham AL and surrounding areas. THIS WILL BE A CALLOUT/TRAVEL POSITION. Successful candidates must be able to travel up to 90% throughout Augusta GA and surrounding areas. (The environments will be Corn/Agricultural, Petro-Chem, Chemical, Pulp & Paper, Gas Plants, Refineries, Pipelines and Pharmaceuticals.) SIGN-ON BONUS AND RELOCATION ASSISTANCE AVAILABLE FOR QUALIFIED APPLICANTS. Responsibilities Set up and calibrate nondestructive testing equipment Conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection Establish techniques for proper examination of objects under inspection, ensuring strict adherence to safety regulations Apply testing criteria in accordance with applicable specifications or standards and evaluate results Interpret radiographs, cathode ray tube (CRT) or digital readouts, conductivity meters and visual indicators Organize and report test results Perform specialized inspections May instruct and supervise others Perform other job-related tasks as assigned by management Requirements High School Diploma or equivalent Some college preferred Certified Level II RT (CR/DR a plus) Technical background in NDT methods and procedures Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections Knowledge of NDT equipment Experience in report writing Benefits Competitive salary Medical, dental, vision, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1
    $30k-45k yearly est. Auto-Apply 2d ago
  • IT Helpdesk Technician (On-Site)

    Goodwyn Mills Cawood LLC 4.4company rating

    Technical assistant job in Birmingham, AL

    Goodwyn Mills Cawood (GMC) is one of the largest privately held architecture and engineering firms in the Southeast. GMC has an opening for IT Helpdesk Technician to support our organization in our Birmingham, AL office. This position is required on-site and will provide fast, useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. Your attention to detail, excellent communication skills, and ability to multitask will contribute to your success. Essential functions and responsibilities include: Configures and maintains user desktops, laptops, and iPhone devices and keep them updated with new software and security patches Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Provide accurate information on IT products or services Record events and problems and their resolution in Kaseya Pass on any feedback or suggestions by customers to the appropriate internal team Minimum Qualifications: 5+ Years of relevant experience Good understanding of computer systems, mobile devices, and other tech products Experience with active directory Experience mapping network drives and printers Ability to diagnose and resolve basic technical issues Excellent communication skills Good troubleshooting skills over the phone or e-mail Ability to learn custom software packages as needed Ability to work independent and self-managed Travel requirements: Occasional Travel to offices within region Equal Opportunity Employer/Disability/Veterans About GMC We believe in community, collaboration, and using the power of creativity and hard work to make a difference. Whether designing schools, parks, hospitals and other commercial developments, or providing clean water, safe streets and restoring resilient environments, GMC takes great pride in serving our communities through the transformative work we do. Every project is guided by the foundational concept that communities are built by people, not companies, and we strive to serve our communities with quality, integrity, creativity and care. One of the Southeast's most comprehensive multi-disciplined firms, GMC is equipped to provide all of the services associated with architecture, interior design, civil engineering, environmental services, landscape architecture, planning, transportation engineering, geotechnical engineering, electrical engineering, surveying and disaster recovery.
    $60k-80k yearly est. Auto-Apply 3d ago
  • Technical Quote Specialist

    Ta Resources

    Technical assistant job in Birmingham, AL

    At TA Resources we have re-imagined traditional staffing and HR consulting with Small to mid-size businesses in mind. Focusing on what makes our clients unique, we match them with the talent they need to continue to grow. We are currently searching for a Technical Quote Specialist for our client located in Birmingham, AL. Our client's new division based in Birmingham, AL, combines all Plant and Industrial Products in a single customer-focused package. They offer comprehensive solutions through an experienced team of professionals specifically focused on these two special markets. Their Mission is to be the Plant and Industrial supplier who is easiest to do business with. They will make it easier to engineer, specify, and order components for plants. They will provide greater support for smoother delivery, cost-effective installation, and start-up. Most importantly, they will build strong relationships with design engineers, contractors, plant operations teams and project owners to assure they are their first-choice supplier for both new construction and future upgrades. The Technical Quote Specialist is responsible for preparing accurate and timely quotations for complex technical products or services. This role bridges the gap between sales, engineering, and operations by interpreting customer requirements, analyzing technical specifications, and ensuring that quotes align with company capabilities and pricing strategies. Review and interpret customer RFQs (Requests for Quotation), technical drawings, and specifications to determine appropriate product configurations and pricing. Collaborate with engineering, product management, procurement, and production teams as needed to gather necessary information for accurate quoting. Complete material takeoffs of available products, and work with our India takeoff team to gather the required information to complete formal quotations. Communicate with customers, manufacturers' representatives, and MPIs direct sales team to clarify requirements and provide technical support as needed. Communicate with third party vendors including by not limited to actuation providers, third party coaters, to gather costs and lead-times required to complete quotations. Generate formal quotations and proposals using internal systems and tools. Ensure quotes are aligned with pricing strategies, profit margins, and delivery timelines. Maintain and update quote tracking systems and databases. Assist in continuous improvement of quoting processes and tools. Act as a consultative and solutions focused resource for customers, manufacturers' representatives, and direct sales team. Qualifications Associate or Bachelor's degree in Engineering, Business, or a related field (or equivalent experience). 2+ years of experience in a technical quoting, estimating, or sales support role. Strong understanding of technical drawings, specifications, and manufacturing processes. Proficiency in ERP/CRM systems and Microsoft Office Suite. Excellent analytical, organizational, and communication skills. Strong attention to detail and ability to manage multiple priorities and meet tight deadlines. Customer-focused mindset with a proactive approach to problem solving. Experience in industry-specific software or tools, e.g., AutoCAD, SolidWorks, Microsoft D365. Background in the waterworks or industrial industry, specifically related to water control gates. Experience participating in continuous improvement projects, focused on identifying bottlenecks, and working independently or as a team to develop tools and processes to drive efficiencies. Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person
    $57k-88k yearly est. 19d ago
  • RT Level II Technician (CR/DR a plus)

    Acuren 4.4company rating

    Technical assistant job in Birmingham, AL

    Acuren is currently recruiting for RT Level II Technicians to support operations in Birmingham AL and surrounding areas. THIS WILL BE A CALLOUT/TRAVEL POSITION. Successful candidates must be able to travel up to 90% throughout Augusta GA and surrounding areas. (The environments will be Corn/Agricultural, Petro-Chem, Chemical, Pulp & Paper, Gas Plants, Refineries, Pipelines and Pharmaceuticals.) SIGN-ON BONUS AND RELOCATION ASSISTANCE AVAILABLE FOR QUALIFIED APPLICANTS. Responsibilities * Set up and calibrate nondestructive testing equipment * Conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection * Establish techniques for proper examination of objects under inspection, ensuring strict adherence to safety regulations * Apply testing criteria in accordance with applicable specifications or standards and evaluate results * Interpret radiographs, cathode ray tube (CRT) or digital readouts, conductivity meters and visual indicators * Organize and report test results * Perform specialized inspections * May instruct and supervise others * Perform other job-related tasks as assigned by management Requirements * High School Diploma or equivalent * Some college preferred * Certified Level II RT (CR/DR a plus) * Technical background in NDT methods and procedures * Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections * Knowledge of NDT equipment * Experience in report writing Benefits * Competitive salary * Medical, dental, vision, and supplemental insurance * 401K Plan * Paid Holidays * Paid Time Off Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1
    $23k-38k yearly est. Auto-Apply 2d ago
  • NDT Level II Techs & NDT Assistants/Trainees - Woodstock/Birmingham, AL

    Ats Family

    Technical assistant job in Woodstock, AL

    Job Details BIRMINGHAM - WOODSTOCK, AL Full Time High School Entry LevelDescription Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States. Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services. Summary: ATS is seeking NDT Level II Techs & NDT Assistants/Trainees to support our Woodstock/Birmingham, AL office. Responsibilities/Duties: NDT Assistants/Trainees Perform tasks as directed in order to prepare components or equipment for inspections. Work alongside certified technicians to help complete projects and learn activities. Interface with personnel to determine scope of work and work priorities in order to meet customer expectations. Interface with personnel to determine scope of work and work priorities in order to meet customer expectations. Help clean and organize equipment before, during, and at the completion of projects. Document on job training experience as assigned by management. Perform other job related tasks as assigned by supervisors. Perform examinations of materials in accordance with procedures, codes, standards, and specifications. Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations. Be able to prepare written instructions and to organize and report the results of examinations. Work independently and support team members Perform other job related tasks as needed and assigned by supervisors. Qualifications Minimum: Requirements/Qualifications: NDT Assistants/Trainees - High School Diploma, GED, or equivalent; math and print reading skills; ability to used computers for data entry and report writing; Applicants with documented prior NDT classroom training or OJT preferred. NDT Level II Technicians - Meet the minimum requirements of an NDT Assistant/Trainee; provide documentation of education, training, and experience in the applicable NDT method(s); have a working knowledge of industrial environments and general manufacturing processes; ability to effectively communicate with other departments, and customers to report issues and solve problems. All applicants require the following: Ability to learn and comply with all company policies and procedures. Excellent communication skills written and verbal. Applicants must pass a drug screen and have a valid driver's license with a clean driving record. “U.S. Persons” Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process. Work Conditions: Must be able to wear safety equipment as required by the safety department for personal protection. Work from heights on scaffolding, ladders, elevated platforms, man-baskets, etc. Work in confined spaces which will require crawling, stooping, climbing, etc. Work in around operating equipment and industrial environments. Work with radiation and hazardous materials such as cleaners, penetrants, film developing chemicals, etc. Work shifts up to 12 hours/day and 7 days/week and travel for extended periods of time Ability to lift and carry 100 pounds. Benefits: ATS offers excellent wages and advancement opportunities. ATS full-time employee benefits include: medical, dental, vision, 401k, vacation, personal time, and bonuses. EOE/AA/M/F/Vet/Disabled Applied Technical Services is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
    $24k-40k yearly est. 60d+ ago
  • Clinical Technology Specialist

    Fortec Medical 4.2company rating

    Technical assistant job in Birmingham, AL

    ForTec Medical is an industry leader, dedicated to improving patient health. Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTec's commitment to excellence, integrity, and positive culture defines our organization. Join us in shaping the future of healthcare while growing your career in a supportive, mission-focused environment. What We Offer: At ForTec, caring for others starts with caring for our team. That's why our benefits go beyond the basics: Paid Time Off: Company paid holidays, a floating holiday, and generous paid time off. Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program. Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources. Extras That Matter: Free Teladoc account, employee assistance programs, and uniforms for field team members. Employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities. Job Description As a Clinical Technology Specialist , you will play a vital role in ensuring the successful use of advanced, innovative surgical technologies. We offer comprehensive training to equip you with the skills and confidence to thrive in your role. Primary Responsibilities: Set up and operate surgical technologies to provide technical equipment guidance as needed to surgeons and staff before and during surgery Perform preoperative checklists, sterilization, equipment calibrations, and complete necessary documentation Load and transport surgical technologies to healthcare facilities. Driving is an everyday responsibility of this role with occasional overnight travel Practice safe vehicle operations, safe workplace practices, and laser safety techniques Meet customer needs, provide exceptional customer service, and foster strong, professional relationships with both ForTec team members and healthcare partners Qualifications Requirements: Must be able to work a flexible schedule with early mornings, evening cases, and occasional weekend coverage or overnight travel Professional demeanor and strong team-oriented mindset Must be able to meet the credentialing requirements of assigned medical facilities, which include client-required immunizations Basic computer/smartphone proficiency High School diploma or equivalent Must hold a valid U.S. driver's license with no major violations Ability to push, pull, and manipulate medical equipment over 50 pounds Ability to frequently bend, stoop, sit, and stand for long periods of time What You Need to Be Successful : Ability to work independently Self-starter with excellent problem-solving abilities Outstanding communication and customer service skills Strong organizational skills with a high attention to detail Preferred Background: If you have prior medical, EMT, Surgical Technologist, or military experience, your background can provide a smooth transition into the clinical technology specialist role. If you have experience working long days, unpredictable schedules, early mornings, and are eager to learn, we will train you! Join ForTec Medical - make YOUR impact today! Additional Information All your information will be kept confidential according to EEO guidelines. The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
    $56k-87k yearly est. 23h ago
  • Help Desk Technician

    Xerox 4.3company rating

    Technical assistant job in Birmingham, AL

    About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs. We are seeking a proactive and technically skilled Help Desk Support Technician that will be responsible for delivering high-quality desktop support, imaging laptops, and resolving hardware and software issues to enhance user productivity. Responsibilities Image and deploy laptops and other endpoint devices Provide desktop support, diagnosing and resolving hardware/software problems Maintain and install IT equipment to ensure operational efficiency Troubleshoot issues to minimize downtime and improve system reliability Collaborate with IT peers to foster a productive and supportive work environment Escalate and advocate for resolution of complex cases with internal stakeholders Qualifications High school diploma and 1+ year of related experience
    $33k-44k yearly est. Auto-Apply 53d ago
  • 2026 Technical Sales Intern - Equipment

    Trane Technologies Plc 4.7company rating

    Technical assistant job in Birmingham, AL

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. What's in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Equipment, Service or Controls / Building Automation offerings. Trane Technologies, the global leader in innovative climate solutions, hands on summer internship allows participants to explore a career in Technical Sales through the following: * A 12-week internship program that will challenge and develop your technical, business, sales engineering, leadership, and communication skills - providing insight into a sales career with Trane Technologies. * Gain and interact with the world's most complete line of commercial, industrial, and institutional heating, ventilating, and air conditioning (HVAC) equipment and building management controls. * Be exposed to the many facets of Trane Technologies' businesses: Service, Equipment, Building Automation, Application, Fulfillment, and much more. * This internship will provide you with the experience to pursue a career in Technical Sales and creates the opportunity to join our industry leading Graduate Training Program (GTP) after graduation. Where is the work: This position has been designated as On-Site. What you will do: Our award-winning internship program provides you the opportunity to learn more about us while you collaborate with peers across North America. As a Technical Sales Intern you may experience or gain exposure to: * Work directly with our industry leading Sales Account Managers and customers. * Understand the design, application and sale of systems, controls, parts, and services for commercial, industrial, and institutional buildings. * Attend sales meetings; business functions; sales and service calls; customer meetings alongside experienced account managers and mentors. * Understand the steps sales engineers take from start to finish on a job and be hands-on in those steps throughout the internship. * Gain an appreciation for the importance of the relationship with our customers as you work with them as a daily point-of-contact creating a sense of ownership and importance in the solution-making process. What you will bring: * Actively enrolled in a bachelor's or master's degree in Engineering (open to all Engineering areas of emphasis) throughout the entire duration of the summer internship. o Candidates must have completed at least their sophomore or 2nd year before the start of the summer internship to be eligible for internship positions. * Be a U.S. citizen or have the legal right to work in the U.S. without requiring sponsorship now or in the future. * A passion for continuous learning in technical fields, ensuring a solid foundation for understanding and communicating engineering solutions. * This posting is for multiple opportunities. Some positions may be remote while others may require a hybrid or onsite assignment at one of our facilities across North America. * Possess a valid driver's license for a minimum of 12 months, ability to provide proof of insurance, and have no major or frequent traffic violations including, but not limited to: o DUI in the previous 3 years o Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. Compensation: Pay Range: $21.00-$30.00 Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. Travel: * Less than 15% in defined geography Equal Employment Opportunity: We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. This role has been designated by the Company as Safety Sensitive.
    $21-30 hourly 60d+ ago
  • Intern - Technician

    Microchip Technology Incorporated 4.0company rating

    Technical assistant job in Tuscaloosa, AL

    Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc. People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip's nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it's won us countless awards for diversity and workplace excellence. Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you. Visit our careers page to see what exciting opportunities and company perks await! Job Description: Microchip has a full-time opportunity for an Intern - Technician at our new facility in Tuscaloosa, Alabama for the Spring '26 semester. This role offers the opportunity to operate in a highly technical & scientific environment employing a variety of manufacturing and testing techniques. Successful candidate will support the following engineering activities: * Design, Test, Check-out, Modification, Fabrication & Assembly of prototype electromechanical systems, experimental design circuitry, RF/Microwave devices and specialized test equipment. * Applications include Electronic Circuits, Microwave RF, and Logic Systems. * Work from Schematics, Diagrams, Written and Verbal Descriptions, Layouts or Defined plans to perform testing, Check-out and troubleshooting functions. * Perform Operation Test and Fault isolation on systems and equipment. * Assist in determining methods or actions to remedy malfunctions. * Assist in design, construction, test, and check-out of test equipment. * Use manufacturing, test, development, or diagnostic equipment, including, but not limited to, test programs, oscilloscopes, spectrum analyzers, signal generators and specialized test apparatus. Requirements/Qualifications: * Pursuing an associate's degree in related field * Ability to read and understand schematics and drawings. * Willingness to learn soldering and cable assembly. * Demonstrated ability to multi-task and remain highly organized * Comfortable working with cross functional teams * Ability to learn quickly and adapt to fast paced environment. * Strong commitment to teamwork and process * Demonstrated proficiency in documentation generation, organization, and storage. U.S. Export Controls Requirements: This job requires access to technology, materials, software or hardware that is controlled by the export laws of the United States. Candidates are required to provide proof of either US citizenship, Permanent US residency or classification as a protected individual as defined in 8 USC 1324b (a) (3). This position is not eligible for Microchip immigration sponsorship. Travel Time: 0% - 25% Physical Attributes: Hearing, Seeing, Talking, Works Alone, Works Around Others Physical Requirements: 60% sitting, 20% standing, 20% walking Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster. To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.
    $30k-37k yearly est. Auto-Apply 43d ago
  • IT Support Analyst

    Bulter Snow

    Technical assistant job in Birmingham, AL

    Are you interested in joining a collaborative team at a fast-moving AM200 law firm that offers a small firm atmosphere? Would you like to work with professionals dedicated to delivering top-quality representation for clients? Are you seeking an office environment where your contributions are valued and appreciated? Butler Snow LLP is currently seeking an experienced IT Support Analyst to join one of our office locations: Birmingham, AL, Austin, TX or Baton Rouge, LA. Take your career to new horizons and come work with us! What you would do: * Diagnose and resolve issues associated with Firm software applications and operating systems * Diagnose and resolve firm owned hardware device issues (terminals, desktops, laptops, conference room technology, phone handsets) * Create knowledgebase KB articles, as required to equip Helpdesk to resolve issues in the future without requiring escalation * Work with other IT teams to track recurring technology issues to resolution * Effectively utilize vendor support as needed * Identify and recommend production customizations and enhancements * Assist with implementation of new technology deployments or upgrades * Special projects as assigned by either the IT Support Manager or Chief Information Officer * Participate in after-hours on-call rotation for Helpdesk emergency tickets * Configuring integrated conference room technology, including equipment installation and troubleshooting What you bring: * Minimum of 2-3 years of experience in IT support * Strong problem solving and analytical skills, organizational skills, and attention to detail * Ability to work under short deadlines and demanding environments * Excellent customer service skills are a must. Daily interface with end-users will require someone with patience and understanding while assisting with issues * Prioritize providing a solution to the requester minimizing disruption, but tracking long term issues to full resolution to avoid future recurrences * Exhibit good judgment, diplomacy, and tact while working with both internal and external contacts * Maintain a high level of professionalism, integrity, and discretion in interactions with internal and external contacts * Able to organize and prioritize personal workload in a fast-paced work environment * Working knowledge of various operating platforms ex. (Windows, MacOS, iOS, Android) * Excellent oral and written communication skills. What you gain: * A phenomenal team in an extraordinary firm * Ability to grow professionally and personally * Excellent benefits: * Medical, Dental and Vision with wellness component * Free Telehealth coverage * Short- and Long-Term Disability * Pet Insurance * 401K and profit sharing (after completion of eligibility requirements) * Generous Paid Time Off Plus Paid Holidays * Tuition Reimbursement * In-house training and development If you like to learn new skills, take initiative, and solve problems and do not wait to be asked, this may be the role for you. Butler Snow is a values-driven organization with a strong sense of community. We are actively involved in community projects in our 25 plus offices throughout the United States through the Butler Snow Foundation. At Butler Snow, we believe inclusion is a key driver of innovation and creativity. We have long been committed to fostering, maintaining, and celebrating an environment where creative solutions and new ideas are welcomed. We believe our diverse workforce contributes to our competitive advantage. 002
    $32k-53k yearly est. 25d ago
  • Technical Support Specialist 1(Energy Management Systems)

    4P Consulting Inc.

    Technical assistant job in Birmingham, AL

    Job Description Job Title :: Technical Support Specialist 3 (Energy Management Systems) Contract :: 36 Months is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management. Education& Experience Requirements • Formal education in Computer Science or related IT field or equivalent experience is required. Knowledge, Skills & Abilities • Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. • The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team oriented and sometimes stressful environment. Ability to apply excellent customer service skills • Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. • Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. • Ability to follow and properly apply both Change Management processes and knowledge-based procedures • Working knowledge of Windows based operating systems preferred • Working knowledge of AIX or other UNIX based operating systems preferred • Working knowledge of distributed computer networks is a plus. • Ability to build and maintain relationships with key customers • Ability to work nights, weekends, and holidays as a part of rotating shift • Critical thinking/Problem solving abilities Job Responsibilities · Day to day monitoring of the primary SCADA and ancillary systems for health and availability · Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel · Notification to key customers for the coordination of system outages and events that may impact other critical systems. · Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback · Thoroughly track and document cases to completion with the help of EMS Department personnel Adhere to all Electronic and Physical access policies · Day to day monitoring and support of Business Continuity and Disaster Recovery systems Other Requirements · Federal Energy Regulatory Commission Standard of Conduct must be understood and signed · The successful candidate must adhere to Separation Protocol · The successful candidate must pass all requirements required by the Southern Company Insider Threat Program. · Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected. · This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations · This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts
    $32k-53k yearly est. 15d ago
  • Technical Support Specialist

    Teksystems 4.4company rating

    Technical assistant job in Birmingham, AL

    One of our clients is looking to hire a Desktop Support Technician for their group. At least 2 years of experience IT support will be needed. An A+ would be a nice to have as well. Additional information is listed below. The individual will perform break/fix, deliver automated solutions, educate business partners on standard products, and coordinate projects. Education - A two-year degree in a technology-related field or equivalent military or work experience is required. - A bachelor's degree in computer science, information technology, engineering, or a related technical field is preferred. Major Responsibilities - Provide onsite technical support focusing primarily on end-user devices (computers, printers, tablets, cellphones, radios, CISCO phones, video walls, conference rooms, etc.) and specialized systems M-F with 24/7 on-call support. - Provide onsite technology support for the existing end users - Collaborate with other personnel to provide support, including after-hours as needed, for storm- related and critical 24/7 business operations. - Manage implementation of OS and system patches/updates to minimize impact on operations. - Provide consulting, including technology needs assessments, potential solutions, and automation opportunities. - Work with other departments for incident and problem resolution. - Identify opportunities to educate business partners on leveraging the use of technology more effectively. - Provide project management, planning, coordination, and technical support during project implementations. - Build relationships with key business partners and act as a liaison between departments. - Partner with End User Analysts, Planning Analysts, Application Portfolio teams, and other groups to form a dedicated support team. - Consult with business partners to ensure understanding of IT technology costs of products and services for budgeting and billing purposes. - Provide technical support and consulting for employees at all levels, including executives. - Aptitude to become a SME (Subject Matter Expert) for related technology tools and applications. Knowledge, Skills and Abilities - Proficient technical knowledge of office computing environments, including PC hardware, Microsoft Windows 11, Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and their relevance in solving business problems. - Ability to build strong relationships with business partners, vendors, and other organizations. Developed effective working relationships with all levels of employees. - Customer service focused, able to meet commitments and deadlines. Demonstrated oral and written communication skills. - Knowledge of existing and emerging information technologies. - Understanding the business of partners and their local technical environment. - Ability to manage small, local projects applying technology to business problems. - Excellent troubleshooting, problem-solving, and analytical skills. Experience with PC hardware Skills Customer service, Technical support, Troubleshooting, Support, Help desk, Service desk Top Skills Details Customer service, Technical support, Troubleshooting, Support, Help desk, Service desk Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Birmingham, AL. Pay and Benefits The pay range for this position is $18.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Birmingham,AL. Application Deadline This position is anticipated to close on Dec 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18-22 hourly 9d ago
  • Marketing Technology Intern

    Genpt

    Technical assistant job in Birmingham, AL

    Ready for a challenging and rewarding internship? This is your opportunity to work hands on with project teams throughout the summer and see your development projects put into production to solve business needs and grow your capabilities! Join a leading industrial distribution company and unleash your technology skills to move our business forward! We share a mindset at Motion where we're using our technology fluency to transform everything about our business. If you're ready to unleash your knowledge, tame technology, and bust out of the ordinary, find out what's next at Motion. This position will be based in Birmingham, AL. Interns will be onsite at the Birmingham headquarters. A Marketing Technology Intern at Motion Industries specializes in designing, developing, and managing activities for a specific software product or group of products from product definition and planning through production, release, and end of life. Serves as the central resource with design, process, manufacturing, test, quality, and user narratives as the product(s) move to production and distribution. As a Product Owner Intern, you will join a development team focusing on custom written applications and interfaces for mission critical business functions. Responsibilities As a Marketing Technology Intern, you will join a development team focusing on custom written applications and interfaces for mission critical business functions. • Collaborate with business and enterprise excellence teams to gather requirements and prioritize features. • Participate in SAFe Agile ceremonies such as sprint planning, backlog grooming, and retrospectives. • Assist in maintaining and prioritizing the product backlog (Defects and Enhancements) • Work closely with development teams to ensure timely delivery of features and enhancements. • Learn to define key performance indicators (KPIs) and metrics to measure product success. • Communicate effectively with stakeholders to gather requirements and provide updates on project status. • Gain practical experience in product discovery, backlog management, and sprint planning. • Develop a deep understanding of SAFe Agile methodologies and their application in software development. Qualifications • Working on a BS or BA degree in marketing, business, communications, computer science or related field • Working knowledge of SQL, HTML, JavaScript or Python • Working knowledge of Marketing concepts and Marketing Technology • Working knowledge of Microsoft Dynamics CRM, MS Customer Insights or other related marketing tech platforms a plus • High Level understanding of full lifecycle development • Ability to collect, analyze, and interpret data to inform marketing strategies • Excellent communication skills (both verbal and written), ability to work within a team • Must be self-motivated and know when to seek guidance • Individual must be a self-starter and capable of working independently as well as part of a team • Capable of learning new tools and technologies and adapt to changing priorities • Ability to provide strong problem-solving skills a variety of methods Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $30k-45k yearly est. Auto-Apply 60d+ ago
  • Help Desk Technician

    Books-A-Million, Inc. 3.9company rating

    Technical assistant job in Birmingham, AL

    Under the supervision of the IT Helpdesk Supervisor, is responsible for end user support. Handles all request from employees with software and hardware issues. All Helpdesk duties are performed using remote desktop tools and by communicating with end users over the phone. The Helpdesk is a call center environment with performance measured by the volume and quality of issues resolved. Role and Responsibilities * Troubleshoots, isolates and resolves IT and Point of Sale (POS) hardware and software problems in a client/server network environment. * Troubleshoots isolates and resolves problems with Windows servers in a bound and unbound network in support of store servers. * Troubleshoots isolates and reports problems with local area network (LAN) and wide area network (WAN) systems and equipment. * Troubleshoots isolates and resolves problems with typical business and company unique software including Microsoft Office, Internet Explorer, Adobe acrobat and web based applications in support of corporate office and store end-users. * Uses prescribed ticket tracking software to record status of all problems and identify steps taken to resolve issues. * Escalates all problems beyond the scope of resolve to the next level of expertise. * Provides assistance to publishers in the use and submission of product through the New Title Portal (NTP). * Follows all company policies and procedures. Qualifications and Education Requirements * High school diploma or equivalent GED. * Prefer some prior experience working in an IT Helpdesk environment, but not required. Preferred Skills * Should possess excellent verbal and written communication skills. * Should have excellent customer service skills. * Prior technical support experience preferred. * Should be able to demonstrate knowledge and aptitude as demonstrated by real-time trouble shooting and technical problem solving for the end user. * Must exhibit excellent attention to detail. Physical and Environmental Requirements * Must be able to sit at a computer or desk for extended periods of time. * Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities. * Must be able to lift objects up to 25 lbs. with or without assistance. * Must be able to communicate using speech, sight, and sound with or without assistive device. * Must be able to stand, walk, stoop or crouch while performing daily activities of the job.
    $28k-36k yearly est. 53d ago
  • Veterinary Technician Student Extern

    Mission Pet Health 3.8company rating

    Technical assistant job in Birmingham, AL

    General Information Ref # 16663 Department Vet Tech / Vet Assistant / VT Campus Job Site Mission Pet Health Date Published 10-24-2025 Base Min. $ 22 Base Max. $ 22 Job Description Your Impact as a Veterinary Technician Extern This externship is your opportunity to gain invaluable hands-on experience in a fast-paced, professional veterinary setting. You'll work side-by-side with experienced veterinarians and credentialed technicians, applying your classroom knowledge to real-world cases and building the foundation for a successful career. * Gain Practical Clinical Experience: You'll actively assist the medical team with patient care, observe a variety of procedures, and perform technical tasks under direct supervision. * Learn from Experienced Mentors: You'll collaborate with and learn from dedicated veterinarians, technicians, and support teammates, receiving guidance and feedback to enhance your skills. * Understand Hospital Operations: You'll support daily clinical functions, including patient intake and discharge processes, contributing to the smooth operation of the hospital. * Develop Your Professional Skills: You'll practice effective communication with team members, learn clinical protocols, and build confidence in a dynamic veterinary environment. Responsibilities and Benefits What You'll Bring to the Team * Current enrollment in an AVMA CVTEA-accredited Veterinary Technician/Nursing program. * Eligibility to participate in an externship as required by your academic program. * A strong desire to learn, a positive attitude, and a willingness to adapt in a clinical setting. * Good communication and teamwork skills. * The physical ability to stand for extended periods, lift and restrain animals, and handle clinical instruments.
    $21k-34k yearly est. 10d ago
  • Intern - Technician

    Microchiphr

    Technical assistant job in Tuscaloosa, AL

    Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc. People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip's nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it's won us countless awards for diversity and workplace excellence. Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you. Visit our careers page to see what exciting opportunities and company perks await! Job Description: Microchip has a full-time opportunity for an Intern - Technician at our new facility in Tuscaloosa, Alabama for the Spring '26 semester. This role offers the opportunity to operate in a highly technical & scientific environment employing a variety of manufacturing and testing techniques. Successful candidate will support the following engineering activities: Design, Test, Check-out, Modification, Fabrication & Assembly of prototype electromechanical systems, experimental design circuitry, RF/Microwave devices and specialized test equipment. Applications include Electronic Circuits, Microwave RF, and Logic Systems. Work from Schematics, Diagrams, Written and Verbal Descriptions, Layouts or Defined plans to perform testing, Check-out and troubleshooting functions. Perform Operation Test and Fault isolation on systems and equipment. Assist in determining methods or actions to remedy malfunctions. Assist in design, construction, test, and check-out of test equipment. Use manufacturing, test, development, or diagnostic equipment, including, but not limited to, test programs, oscilloscopes, spectrum analyzers, signal generators and specialized test apparatus. Requirements/Qualifications: Pursuing an associate's degree in related field Ability to read and understand schematics and drawings. Willingness to learn soldering and cable assembly. Demonstrated ability to multi-task and remain highly organized Comfortable working with cross functional teams Ability to learn quickly and adapt to fast paced environment. Strong commitment to teamwork and process Demonstrated proficiency in documentation generation, organization, and storage. U.S. Export Controls Requirements: This job requires access to technology, materials, software or hardware that is controlled by the export laws of the United States. Candidates are required to provide proof of either US citizenship, Permanent US residency or classification as a protected individual as defined in 8 USC 1324b (a) (3).This position is not eligible for Microchip immigration sponsorship. Travel Time: 0% - 25% Physical Attributes: Hearing, Seeing, Talking, Works Alone, Works Around Others Physical Requirements: 60% sitting, 20% standing, 20% walking Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster. To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.
    $30k-45k yearly est. Auto-Apply 11d ago
  • Product Support Specialist - RFMS

    Cyncly

    Technical assistant job in Tuscaloosa, AL

    Job Title: Product Support Specialist - RFMS Contract: Full Time, Permanent About Us Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology. The Role The Product Support Specialist is an experienced, technically focused support expert who aids Technical Account Managers (TAM), Customer Success Managers (CSM), local support teams, and customers in their local language. The PSS offers 2nd Level Support for products not covered by the Global Operations Center (GOC) and serves as the main contact for Key Users of enterprise accounts. This role aligns with the Experience Services Success Plan agreements provided to our clients. Main Responsibilities: Advanced application and technical support. Answering questions from Customer Support Agents in public SUPPORT TEAMS channel. Work on elevated tickets from local support to Elevated Support group in ZENDESK. Prioritization of tickets and solving them accordingly. Bug/issue reporting to DEV. Forwarding valuable customer requests to Product Management. Provide statistics for Enterprise Success Plan customers. Respond to queries from Customer Support Agents in the public SUPPORT TEAMS channel. Handle elevated tickets from local support to Elevated Support group in ZENDESK. Direct forms requests to Tech Team, GOC or development. Serve as a contact for Key Users of Enterprise Customers. Collaborate with TAM/CSM/Pre-Sales/Professional Services on solutions for Enterprise Accounts. Provide statistics for Enterprise Success Plan customers. Offer incident summaries to customers and relevant internal departments. Required Qualifications and Experience: Representing about 3+ years equivalent experience in Information Technology, Computer Science, or a related field, demonstrating a strong foundation in technical skills and knowledge. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent communication skills, both written and verbal. English mandatory. Experience with support tools like ZENDESK. Ability to work effectively in a team environment and collaborate with cross-functional teams. Strong organizational and prioritization skills. Customer-focused with the ability to manage customer expectations and resolve issues efficiently. Working for us: At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect. Here, you'll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You'll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth. We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together. If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.
    $29k-57k yearly est. Auto-Apply 60d+ ago
  • Technical Quote Specialist

    Ta Resources LLC

    Technical assistant job in Birmingham, AL

    Job Description At TA Resources we have re-imagined traditional staffing and HR consulting with Small to mid-size businesses in mind. Focusing on what makes our clients unique, we match them with the talent they need to continue to grow. We are currently searching for a Technical Quote Specialist for our client located in Birmingham, AL. Our client's new division based in Birmingham, AL, combines all Plant and Industrial Products in a single customer-focused package. They offer comprehensive solutions through an experienced team of professionals specifically focused on these two special markets. Their Mission is to be the Plant and Industrial supplier who is easiest to do business with. They will make it easier to engineer, specify, and order components for plants. They will provide greater support for smoother delivery, cost-effective installation, and start-up. Most importantly, they will build strong relationships with design engineers, contractors, plant operations teams and project owners to assure they are their first-choice supplier for both new construction and future upgrades. The Technical Quote Specialist is responsible for preparing accurate and timely quotations for complex technical products or services. This role bridges the gap between sales, engineering, and operations by interpreting customer requirements, analyzing technical specifications, and ensuring that quotes align with company capabilities and pricing strategies. Review and interpret customer RFQs (Requests for Quotation), technical drawings, and specifications to determine appropriate product configurations and pricing. Collaborate with engineering, product management, procurement, and production teams as needed to gather necessary information for accurate quoting. Complete material takeoffs of available products, and work with our India takeoff team to gather the required information to complete formal quotations. Communicate with customers, manufacturers' representatives, and MPIs direct sales team to clarify requirements and provide technical support as needed. Communicate with third party vendors including by not limited to actuation providers, third party coaters, to gather costs and lead-times required to complete quotations. Generate formal quotations and proposals using internal systems and tools. Ensure quotes are aligned with pricing strategies, profit margins, and delivery timelines. Maintain and update quote tracking systems and databases. Assist in continuous improvement of quoting processes and tools. Act as a consultative and solutions focused resource for customers, manufacturers' representatives, and direct sales team. Qualifications Associate or Bachelor's degree in Engineering, Business, or a related field (or equivalent experience). 2+ years of experience in a technical quoting, estimating, or sales support role. Strong understanding of technical drawings, specifications, and manufacturing processes. Proficiency in ERP/CRM systems and Microsoft Office Suite. Excellent analytical, organizational, and communication skills. Strong attention to detail and ability to manage multiple priorities and meet tight deadlines. Customer-focused mindset with a proactive approach to problem solving. Experience in industry-specific software or tools, e.g., AutoCAD, SolidWorks, Microsoft D365. Background in the waterworks or industrial industry, specifically related to water control gates. Experience participating in continuous improvement projects, focused on identifying bottlenecks, and working independently or as a team to develop tools and processes to drive efficiencies. Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person
    $57k-88k yearly est. 20d ago
  • Technical Support Specialist 147488

    4P Consulting Inc.

    Technical assistant job in Birmingham, AL

    Job Description This role is part of a 24/7/365 team that provides critical support for computer systems and applications, offering diagnostic services and acting as the main communication link between customers, support staff, and management. The team ensures smooth operations and rapid resolution of technical issues, especially in high-pressure situations. Education & Experience Requirements A formal education in Computer Science or a related IT field, or equivalent professional experience, is required. Knowledge, Skills & Abilities Excellent interpersonal skills with the ability to communicate effectively, both orally and in writing. You will work closely with coordinators, transmission control center personnel, and management, often in a collaborative and high-stress environment. Strong customer service skills with a focus on delivering quality support. Knowledge of regulatory compliance requirements, including Critical Infrastructure Protection (CIP), Sarbanes-Oxley, and other federal standards. Capable of multitasking and prioritizing tasks based on urgency and the operational impact on the Bulk Power System. Ability to follow and apply Change Management processes and established procedures accurately. Familiarity with Windows-based operating systems is preferred. Experience with AIX or other UNIX-based operating systems is advantageous. Knowledge of distributed computer networks is a plus. Strong relationship-building skills, particularly with key customers. Flexibility to work nights, weekends, and holidays as part of a rotating shift schedule. Critical thinking and problem-solving abilities are essential. Key Responsibilities Monitor the health and availability of primary SCADA and related systems on a daily basis. Provide front-line problem resolution and coordinate repairs with EMS Department staff and/or other personnel. Notify key customers about system outages or events that may impact other critical systems. Offer feedback to the Team Lead and Supervisor for continuous process improvement and to enhance customer satisfaction. Track and document all cases to completion in collaboration with EMS Department staff. Comply with electronic and physical access policies. Provide ongoing support for Business Continuity and Disaster Recovery systems. Additional Requirements Must understand and sign the Federal Energy Regulatory Commission Standard of Conduct. Adhere to Separation Protocols as part of company policy. Must meet all requirements outlined by the Southern Company Insider Threat Program. Successful candidates will undergo enhanced screening, including background checks, drug screening, and psychological assessment. This position may require on-site presence at the control center during severe weather events, as part of essential personnel requirements. This position involves shift work, with rotating 8- or 12-hour shifts that may include day and night hours.
    $32k-53k yearly est. 17d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Hoover, AL?

The average technical assistant in Hoover, AL earns between $20,000 and $50,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Hoover, AL

$31,000

What are the biggest employers of Technical Assistants in Hoover, AL?

The biggest employers of Technical Assistants in Hoover, AL are:
  1. Acuren
  2. Rockwood Holdings Inc
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