Technical assistant jobs in New Haven, CT - 156 jobs

The Health and Welfare Council of Long Island (HWCLI) is a private, not for profit, health and human services planning, research/public education and advocacy organization that serves as the umbrella for public and non-profit agencies serving Long Island's poor and vulnerable individuals and families. The Health Equity Alliance of Long Island (HEALI) is Long Island's Social Care Network (SCN) of community-based organizations (CBOs) and healthcare providers building a person centric model that integrates healthcare, social care, and behavioral health care. HWCLI is the lead entity for the HEALI Social Care Network. The SCN brings together social service and health care providers from across Nassau and Suffolk counties to provide enhanced healthcare equity through improvements in need identification, care coordination, integration, and provision of tailored funding. JOB ANNOUNCEMENT: Technical Assistance Specialist, Health Equity Alliance of Long Island HWCLI seeks an experienced, energetic, passionate, and socially conscious individual to support the HWCLI and HEALI missions by providing client-centered technical support and training. This role is responsible for ensuring successful participation and performance of network organizations through training delivery and targeted technical assistance provision. This role will focus on day-to-day operations of the training delivery system, training development processes, and provide collaborative coaching, training, and quality improvement activities to ensure successful performance across the Network. This position reports to the Service Design Program Director. Responsibilities include: Serves as a regional expert of all SCN functions and provides in-person and virtual technical assistance and training support to optimize service integration and delivery across a network of CBOs; Coordinate the design and delivery of targeted training and TA interventions in response to performance trends; Manage the day-to-day functions of the network Learning Management System to ensure training completion meets network standards Identify the need for training and resource materials and tools (e.g. user guides, reference documents, tip sheets, etc). Develop and deploy, and connect partners to appropriate resources and stakeholders; Provide technical assistance to all onboarded network partners through ongoing assessment and evaluation, training, policy and procedure optimization, and implementation strategy; Meet with partner organizations as needed to support onboarding and ongoing challenges, ensure information in the network is still up to date, review network utilization, compliance with network standards, successes, and challenges Directly support local CBOs to build capacity with HRSN screening/navigation/HRSN case management/service delivery capabilities; Contribute to the development of routine performance reports both internally and externally; Collaborate closely with Unite Us support team to develop appropriate recommendations for system and workflow enhancements; Other responsibilities as needed Qualifications and Experience: Bachelor's degree required Valid NYS driver's license and the ability to travel locally in Long Island as needed for in-person meetings 1-3 years of project management, capacity building, training delivery, technical assistance, or quality improvement experience preferred Experience working with Unite Us platform or similar referral and care management tools strongly preferred Prior experience in issues related to healthcare; social services; health equity, access and quality; population health (or some subset/combination of these) preferred. Knowledge, Skills, and Abilities: Strong active listener and creative problem solver Strong interpersonal skills with the ability to tailor style to match audience Able to work collaboratively across an interdisciplinary team, managing multiple priorities Strong commitment to social justice and HWCLI's mission Proficient in Microsoft Office Commitment to improving health equity, access, and quality of care across Long Island Benefits: Salary range: $62,000-$65,000/year Employer-paid health insurance for single individuals Retirement plan with Employer match after 1-year, disability insurance, flexible spending accounts, paid time-off Hybrid work environment, ability to travel to office and local partners required Opportunity to work in a dynamic environment on a new state-wide initiative to improve health equity Schedule: Monday - Friday HWCLI is an equal opportunity employer.

The CCH Technical Assistant ensures that CCH Licensees are complying with Department of Developmental Services (DDS) regulations by visiting clients throughout the State of Connecticut. Essential Duties/Key Responsibilities * Ensure licensing and financial responsibilities are met in all the CCH homes. * Participation as a team member. * Schedule and visit CCH homes monthly to include a minimum of 15-minute face to face visit with each client. * Schedule and attend quarterly and annual Licensee meetings. * Required to use personal vehicle or company vehicle (if available) to travel to all meetings. * Assist CCH Licensees with completion of their Statement of Deficiencies. * Assist CCH Licensees with completion of their Redetermination Statements. * Communication with DDS Case Managers and assist with financial issues. * Input client financial information into the computer. * Have knowledge of and follow DDS regulations. * Prepare all necessary visit reports as needed in a timely fashion. * Attend monthly CCH staff meetings. * Communicate with state agencies (DSS, DDS, Soc Sec) when entitlement issues arise. * Assist RN's and the LPN with client issues. PERFORM CLERICAL DUTIES AS NEEDED INCLUDING: * Filing: all client and licensing files. * Weed out old information in files and organize old files. * Answer telephone and take messages for CCH Director and nurses. * Photo coping. * Record mileage and submit to CCH Director on a bi-weekly basis. * Perform all related duties as requested by the CCH Director/Director * Follow all HART policies and procedures * Assist the CCH Director with any emergency situations that occur as directed. Skills and Qualifications * Associates Degree preferred, not required. * Excellent oral and written communication skills. Outstanding interpersonal skills. * Excellent organizational and planning skills. * Maintains highest level of confidentiality. Travel Requirements * Must be willing to drive to locations within the state of Connecticut. * Approximately 50%. Skills and Qualifications * Associate's degree preferred, not required. * Excellent oral and written communication skills. Outstanding interpersonal skills. * Excellent organizational and planning skills. * Maintains highest level of confidentiality.

JOB TITLE About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success. Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for: Research: Catalysts for new ideas, industry benchmarking, and strategic planning. Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders. Networking: Connections with industry leaders and peers through study groups, committees, and conferences. Technical Support Analyst Description The Technical Support Analyst position supports LIMRA and LOMA's entire user community across all locations with current and future technology. Successful candidates will possess effective analysis, problem resolution, and configuration skills, as well as strong interpersonal and communication skills. Candidates must be able to work semi-independently as well as work effectively on teams and demonstrate an energetic customer orientation and customer focus. LIMRA and LOMA processes sensitive information on behalf of its members leading to a key responsibility of this position: Maintaining the protection of our computing environment. The ongoing adherence to policies and procedure represents an essential duty for the incumbent. Responsibilities of the position include ‘The What' Contribute to effectively managing the protection of LIMRA and LOMA's computing environment by adhering to documented standards and procedures. Work with the Infrastructure team and others to align with and understand LIMRA and LOMA's overall technology vision and environment. Support LL LIMRA and LOMA's entire user community (all levels of staff) across all LIMRA and LOMA office locations, as well as remote/home locations. Ensure user needs are met in a timeframe dictated by the customer. Create a high level of user satisfaction by demonstrating accurate and timely follow-up, strong technical expertise, and effective customer communication. Provide simple to moderately complex technical user support and one-on-one training to technology users. Install, set-up, configure, maintain, and troubleshoot desktop PCs, laptops, mobile devices, printers, related software, and peripherals, as directed by others. Perform routine bench and field repairs at defined frequencies or as needed. Document, maintain, upgrade, or replace hardware and software and order/receive replacements parts, as directed by others. Adhere to naming standards and labeling of all assets. Contribute to team efforts to evaluate and recommend PC solutions within and according to LIMRA and LOMA environment guidelines. Monitor and keep pace with new systems technology and participate in developing plans for future system requirements. Collaborate with other IT personnel/teams for escalation, knowledge transfer, and joint tasks; and to establish/complete standards, procedures, and projects. Contribute to continuous improvement efforts by seeking solutions to improve LIMRA and LOMA's associates' experience, to reduce the costs of ongoing support, and to strike a balance between a high level of security and giving our staff the flexibility to work effectively ‘The How' Adhere to and support LIMRA and LOMA policies and procedures. Demonstrate superior customer orientation and customer focus. Work effectively on a semi-independent basis (given direction by others) or as a team player - whichever role is required for various situations. Complete individual work as assigned, on time. When required, work with associates on a team to implement solutions. Seek out coaching and learning opportunities and pursue professional self-development. Contribute to LIMRA and LOMA's enterprise continuous improvement effort Pursue operational excellence - look to learn from mistakes and successes. Share “lessons learned” with others. Motivate yourself to achieve high standards and continuously improve. Qualifications Associate or bachelor's degree preferably in a related technical field preferred or equivalent work experience. A+ and/or Windows MCP certification is a plus 1-3 years' experience supporting geographically dispersed user communities on the Microsoft product stack, including: Windows 11, Office 365 Applications, and SharePoint online. 1-3 years' experience with virtual meeting technology such as Webex, Teams or Zoom. 1-3 years' experience with/proven understanding of application transport and network infrastructure (SSL/TLS, DNS, DHCP, FTP, HTTP, HTTPS, Microsoft Active Directory and Microsoft Entra) and their relationship to end-user applications. 1-3 years' experience testing and installing Windows based software and peripherals. 1-3 years' experience supporting end users with Windows based technologies. Experience supporting Superior customer service skills. Strong problem solving and analysis skills. Demonstrated ability to complete tasks within established timelines. Solid written and verbal communication skills. User technology training experience a plus. Experience working in a highly controlled and secure environment with SOC attestation a plus. Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA. LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence. We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Join Our Crew! - Technical Design Assistant (Boating & Powersports) Do you have a passion for precision and a love for the boating and powersports world? We're on the lookout for a Technical Design Assistant who can help turn innovative designs into high-performance products for life on the water and the open road. In this role, you'll help bridge the gap between technical design and production - making sure every stitch, seam, and specification is production-ready and meets the rugged demands of the boating and powersports industries. What You'll Be Doing: 🌊 Enter bills of materials and operations into our Vantage system, documenting every detail that makes our products stand up to the elements 🛥️ Maintain and update system data with precision - your accuracy helps power great rides and smooth sails ⚙️ Interpret engineering changes and release them into production seamlessly 🧵 Create and review minis in the Gerber system, marking up problem areas before they hit the production floor 🤝 Collaborate with production teams to answer questions, solve challenges, and ensure flawless execution ⏱ Conduct time studies and lead the development of our Research Coordinator What You'll Bring Aboard: ✅ High school diploma or equivalent ✅ Strong computer and math skills ✅ Ability to read blueprints and understand pattern-making fundamentals ✅ Knowledge of sewing practices, terminology, and an eye for detail ✅ Clear communication skills and the ability to manage multiple tasks with accuracy and efficiency Why You'll Love Working with Us: ⚓ Be part of a company that crafts top-tier products for boating and powersports enthusiasts 📈 Grow your career with opportunities for professional development and leadership 🛠 Work hands-on with advanced tools and technology ⏰ Overtime opportunities to meet exciting seasonal demands Ready to help us create products built for adventure? Apply today and be part of a team where innovation meets the thrill of the outdoors!

Description Georgetown Veterinary Hospital is looking to add a compassionate and skilled Veterinary Assistant to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our energetic environment means you'll thrive in a balanced fun working environment. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love. Our mission at Georgetown Veterinary Hospital is to assure your pet the best possible health by providing the highest quality veterinary care in a humane, responsible, and caring environment. To achieve this goal, we maintain a top-quality facility staffed by highly experienced and genuinely compassionate personnel. We consider your pet to be an integral part of your family, and we will do our best to strengthen that bond by keeping your pet healthy. ************************** Veterinary Assistant Georgetown Veterinary Hospital in Georgetown, CT Salary: Starting at $17-$22/hr - based on experience WHAT YOU'LL DO Bringing clients/patients to exam rooms and obtaining history Collecting voided urine/fecal samples Assisting DVM/LVT with treatments Executing treatment orders Keeping cages clean and sanitized Walking, feeding, and picking up after animals Cleaning duties as needed (Laundry, Dishes, Mopping, etc...) Communicating with client via phone and in-person Taking/assisting in taking radiographs Filling prescribed medication Restraining animals Have a basic understanding of prescribed medications BENEFITS We're passionate about helping you reach your greatest potential- both at work and at home. As a result, our total compensation package is outstanding: Great pay with competitive medical, dental, and vision insurance coverage 401K with a company match of up to 4%- after 6 months of service Generous paid time off Mental Health Resources Company-paid bonding leave Plus, special benefits to utilize for your own pet: Pet Care: Discounts on veterinary services and products Pet Diagnostics: Discounts on reference lab testing Pet Food: Discounts on pet foods Pet Insurance: Discounts available with our preferred vendor REQUIREMENTS High school diploma or equivalent Experience in an animal hospital preferred but not required Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions. Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. Employment will require the successful completion of references and background check. Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws . Learn more about our career opportunities at: ********************************* Where uncommon support partners with joy.

Full-time Description Technical Support Specialist East Haven, CT CPA medical Billing a division of GeBBS Health Care company is currently seeking an experienced Technical Support Specialist to join our team. Connecticut based candidates only. The IT Support Specialist is responsible for providing high-quality Tier 1 and Tier 2 technical support to our US workforce of employees. This role focuses on resolving everyday IT issues, managing device and account support, and ensuring smooth onboarding/offboarding processes. We are looking for someone who thrives with autonomy, takes pride in being a reliable problem-solver, and moves quickly to keep things running smoothly. You should be comfortable being the first line of support, and eager to improve processes as we scale. This role is critical to our day-to-day operations and calls for someone ready to take full responsibility and lead the function. This role is on-site in East Haven, CT. Qualifications · Bachelor's degree in related field or equivalent years of experience. · 3+ years in IT support, preferably within a remote or decentralized environment. · Proficiency in troubleshooting operating systems (Windows and mac OS), basic networking, and remote support tools. · Strong interpersonal and communication skills with a customer-centric mindset. · Naturally proactive and comfortable working within a dynamic and decentralized environment. · Naturally inquisitive with a desire to solve problems and dig into detailed analysis. · Ability to prioritize tasks, be organized and manage competing priorities effectively. · Proven ability to communicate effectively to various audiences/levels including leadership through various mediums · Experience with device management platforms like Intune · Familiarity with IT ticketing systems and basic ITIL principles. · Relevant technical certifications Requirements Responsibilities Provide first-line support by troubleshooting hardware, software, and supporting company endpoint devices Work with team members in multiple locations to provide support. Delivering service and support to end-users working onsite and remote Maintain IT asset inventory and documentation, tracking hardware lifecycles and software licenses Manage IT onboarding and offboarding, ensuring seamless provisioning and deprovisioning of company hardware, software, and accounts Support the deployment and troubleshooting of remote management tools and company-specific applications. Implement and maintain system hardening standards, including company specified group policies to ensure the security and compliance of IT system Support our adoption of new tools, including management of users and configuration of SAML and other SSO mechanisms Follow standard processes and procedures Use helpdesk ticketing system for tracking issues and problem resolution Maintaining prompt and effective inter and intra-team communication

Full-time Description Bolton Veterinary Hospital is a high-volume, fast-paced practice that provides primary, urgent and emergency care to small animals, including exotics. We are proudly privately owned, and have been in operation since 1953. We are currently looking for a dedicated and hardworking Animal Care Tech to join our inpatient team. This is an entry level veterinary position and provides an excellent opportunity to get your foot in the door at a 24/7 Emergency Veterinary Hospital. About this Job: Entry level role, but hands-on experience working with animals is strongly preferred This is a full time position and will include a weekend day. As we are a 24/7 hospital, working two holidays a year is required for this role (with holiday pay & holiday rates!) $17-$18/hour depending on years of experience, technical skills and abilities, licensure/certification status + a shift differential of 30% for overnights Walk all inpatient dogs, clean and maintain their cages, and provide fresh water. Clean bedding & litter boxes for every feline patient. Check for dirty and/or soiled cages for all animals in the hospital. Collect and run laundry for each ward. Clean mats from discharged patients, rinse muzzles, or any items outside the tub. Keep all high contact areas clean, sweep and tidy up the wards. Wash dishes and empty trash and recycling bins as needed. Refill stool bags and check if stool trashes need to be emptied. Check and maintain food and supply stock in garage storage Requirements What we are Looking for: Dependable & reliable people who want to further or begin a career in veterinary medicine Ability to learn quickly Proper restraint of cats & dogs Good judgement and respectful of animals and people Ability to follow direction from supervisor, shift lead, and other experienced support staff Things get busy quick, so when there is downtime our ACT's take the initiative to get caught up on cleaning or ask where else they can help out. Availability: 32 hours/week - MUST be able to work one weekend day and one late night (until 10 PM) each week Bolton Veterinary Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Salary Description $17.00 - $18.00

Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files. Maintain process and communication with Engineering and other supporting departments. Process disposal requests from campus locations. Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload. Assist with the LOB refresh project of 1000 devices a month. This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US. Qualifications This will be a First Shift Position- The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs. Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool). Demonstrate advanced hardware knowledge. Demonstrate working knowledge of SCCM Environment and LOB build images. Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required. Knowledge of Remedy, and IT Asset Management are desirable. Additional Information Thanks & regards Praveen K. Paila ************

Job Description Connecticut Innovations (CI) Connecticut Innovations (CI) is now accepting applications for our 2026 Summer Internship Program. As Connecticut's strategic venture capital arm and one of the most active investors on the East Coast, Connecticut Innovations (CI) manages a portfolio of 220+ companies spanning life sciences, technology, and climate tech. Each year, CI meets with hundreds of entrepreneurs to identify the most promising early-stage companies growing in Connecticut. CI invests in 20+ new companies annually and provides follow-on capital to existing portfolio companies. It also invests as a Limited Partner in Connecticut-based venture funds-17 funds in the past six years. Since 1989, CI has: Invested $700+ million in innovative startups Generated $7+ billion in outside capital (10X leverage) In fiscal year 2025, CI invested $45.8 million in 67 companies and venture funds, helping attract an additional $653 million in outside capital. The year also generated $43.2 million in proceeds, fueling future investments in early-stage companies. Our culture is vibrant, diverse, and collaborative. We share a mission-driven commitment to strengthening Connecticut's innovation ecosystem. CI participates in 20+ ecosystem events annually, and our headquarters at District New Haven serves as a hub for partnership, community, and innovation. Climate Technology Fund The CI ClimateTech Fund is a $100 million fund that invests capital and strategic support in early stage and growth companies. The fund is looking to invest in the following areas: Energy, transportation and mobility, food and agriculture, water, climate-related software, waste and circular economy, advanced materials/manufacturing, carbon removal/sequestration and more. Connecticut is taking a macro government strategy to decarbonize, with CI working in tandem with the Connecticut Green Bank, Department of Energy and Environmental Protection, Department of Transportation, Office of Workforce Strategy, and more. Climate Technology Venture Team Internship Join CI's Climate Technology Venture Team to gain hands-on venture capital experience in a fast-paced, innovative environment. Interns contribute to projects that strengthen the venture infrastructure, support due diligence, and drive portfolio success. We seek MBA or undergraduate students with a strong interest in the intersection between venture capital and sustainability. Preference will be given to candidates demonstrating curriculum, research and/or practical experience in sustainability, environmental science, renewable energy, or climate-focused initiatives. The Climate Technology Venture Team is small in size, but each team member plays a pivotal role in investment due diligence and post-investment portfolio growth. The team values diverse perspectives, bold thinking, and mission alignment. Responsibilities Collect and analyze data on portfolio activity, industries, markets, and competitors Support investment monitoring, financial analysis, and market research Assist with due diligence, including business plan assessment and company evaluations Build financial models and prepare presentations for the CI Investment Committee Contribute to lead generation, sourcing, and business development activities Qualifications Current MBA or undergraduate student studying finance, business, environmental science, or related field of study Strong interest in venture capital and early-stage innovation Research or professional experience in sustainability, environmental science, renewable energy, or climate-focused initiatives Based in or studying in Connecticut Available to work on-site two days per week (Mondays and Wednesdays required) in New Haven Skills & Competencies Passionate about startups and community building Curious, proactive, and adaptable Highly organized with strong follow-through Skilled communicator who can synthesize complex data Team-oriented with a positive attitude and sense of humor The CI Intern Experience As a CI Intern, you'll dive into Connecticut's startup ecosystem-learning, building, and connecting along the way. You'll have an opportunity to: Level up your VC skills: Participate in a structured venture capital curriculum Develop professionally: Attend workshops to enhance business and leadership skills Work on real deals: Collaborate with interns and CI staff on active investments Network across Connecticut: Meet entrepreneurs, portfolio teams, and industry leaders Engage with founders: Attend live pitches and executive sessions Shape CI's future: Contribute to investments and process improvements Explore the ecosystem: Join day trips to portfolio companies and fund partners Enjoy perks: Great food, fun events, and exclusive CI swag Equal Opportunity Employer Connecticut Innovations is an equal opportunity/affirmative action employer. We welcome applicants of all backgrounds regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, or genetic information. Job Posted by ApplicantPro

The part-time Audiovisual (AV) Support Technician provides essential technical support for the museum's AV systems during public hours, with a primary focus on weekend and event coverage. This position ensures that audiovisual equipment across exhibit spaces, performance venues, and event installations functions smoothly and reliably for visitors and staff. This position serves as the primary AV support role during assigned weekend shifts and public programs, ensuring audiovisual systems remain operational, safe, and visitor-ready. The Audiovisual Support Technician works independently during weekends while following established departmental procedures and escalating issues as needed. The position requires schedule flexibility and a part-time commitment (up to 25 hours per week), including consistent weekend availability and occasional holiday or after-hours event coverage as assigned by management. Position Responsibilities Provide daily AV system support across exhibit spaces, performance venues, and event installations Act as the primary AV support contact during assigned shifts, particularly on weekends Execute system checks and prepare AV setups for performances, parties, and rentals Troubleshoot technical issues with microphones, projectors, soundboards, and digital displays Monitor and respond to AV support requests according to the department's tiered AV support structure, acting as primary weekend support and escalating issues when necessary Ensure all AV systems are operational and ready for public use during museum hours Log daily activities and submit AV support reports to the Senior Manager Maintain equipment inventory and assist with minor repairs and preventative maintenance Complete end-of-shift reports and handoff notes to support weekday AV and Multimedia staff follow-up Participate in departmental planning meetings as scheduled Ensure proper documentation of technical issues and resolutions Maintain a high level of professionalism when assisting with visitor-facing or customer service situations Requirements Minimum Experience/Skills/Certificates: 1-2 years of experience in audiovisual support, live event operations, or technical production Working knowledge of AV systems, including soundboards, projectors, wireless mics, and media players Prior experience in a museum, theme park, entertainment venue, or public experience setting preferred Strong troubleshooting skills and ability to work independently on technical tasks Excellent communication and organizational skills Comfortable working weekends, evenings, and holidays as scheduled Focus on consistently providing quality service to visitors or internal clients; strong interpersonal and collaboration skills with staff, visitors, volunteers, and community partners Creative problem-solving skills with attention to detail Excellent interpersonal skills, professional maturity, adaptability, and self-reliance Self-aware and self-regulating; reads social and emotional cues; demonstrates empathy and active listening with visitors and colleagues Strong relationship builder: Communicates effectively across all organizational levels, manages disagreements constructively, and welcomes feedback to foster trust Consistently demonstrates good judgment and maintains composure in challenging situations Intrinsically motivated with a positive attitude; embraces change, setbacks, and last-minute adjustments with enthusiasm and curiosity Sensitive to diversity, including individuals with physical challenges or special needs Ability to kneel, walk, and/or stand for prolonged periods of time, and load/unload equipment Solid computer skills, including Microsoft Office Suite; proven ability to learn new systems and software

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. QUALIFICATIONS AND EXPERIENCE: (Other duties may be assigned as needed) · Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware · Respond to queries either in person, over the phone or by remote session · Document problem solutions in ticket system and knowledge base articles · Maintain daily performance of computer systems · Perform application upgrades to both client and server systems · Ask questions to determine nature of problem, walk customer through problem-solving process · Install, modify, and repair computer hardware and software · Run diagnostic programs to resolve problems · Assist with technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems · Install computer peripherals and drivers for users · Follow up with customers to ensure issue has been resolved · Gain feedback from customers about computer usage · Run reports to determine malfunctions that continue to occur · Establish standards and procedures for continuous improvement · Maintain currency with respect to technical skills by attending training classes, special technical and administration courses, seminars, exhibits and trade shows as needed · Other duties as designated by department manager QUALIFICATIONS AND EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · 5-7 years of experience in a help desk environment · Experience troubleshooting Microsoft Windows, Microsoft Office and related software · Working knowledge and troubleshooting of Active Directory specifically GPO's, OU's, users and computers · Experience with desktop management solutions such as LANSweeper and WSUS is preferred · Experience handling configuration issues · Strong troubleshooting abilities · Experience with software installation procedures, and licensing · Experience with centralized desktop security solutions such as McAfee EPO or similar vendor · Experience with Solidworks and PDM is preferred · Familiar with remote assistance applications such as Teamviewer · Knowledge of Local Area Networking Technologies and Wide Area Network Technologies · Strong written, verbal, analytical, and interpersonal skills EDUCATION: · Associates degree in Computer Science, or specialized training in certification coursework · Comp TIA A+, Network+, MCP Certifications preferred

Venipuncture Tech Clin Support- Per Diem At Stony Brook Medicine the Venipuncture Tech Clin Support at the Patient Service Center continues to develop and maintain a full service Patient Service Center. Phlebotomy and specimen collection facility. Registration, billing, order entry, patient and customer service, result reporting quality control and auditing. The position requires compliance with regulatory agencies, i. e. NYSDOH, CAP, Joint Commission and University Hospital and departmental policies and procedures. The long-term objective is to develop a vital link between the hospital and surrounding community by providing service excellence that will further enhance the reputation of University Hospital and the Department of Laboratories. Duties of a Venipuncture Tech Clin Support at the Patient Service Center for the Department of Laboratories may include the following but are not limited to:Will be required to perform phlebotomy and specimen collection procedures to insure proper collection and processing of patient specimens per established standards. Will provide information to patients, hospital staff, community physicians, agency and institutional clients related to laboratory testing, specimen collection, laboratory services, result reporting and specimen tracking. This includes daily faxing and sending of laboratory reports. Will provide patient services to include LSARD and outpatient registration processes. These functions include knowledge of insurance providers, billing codes, order entry, Sunquest laboratory information systems, result reporting, crediting functions and discharging per University Hospital policies and procedures to conform to regulatory agency mandates which ICD-10 CM billing codes, medical necessity and Medicare questionnaires. Will assist all clients with problem resolution and provide prompt and accurate resolutions to service issues, testing problems and billing concerns. Will handle all processing of biological specimens in the optimal way to assure specimen integrity and maintain all safety regulations as per established procedures. Will maintain all records and patient files in accordance with University Hospital and departmental policies and procedures. These will include regulatory agency mandates of labs from NYSDOH, CAP and JCAHO, etc. Will act as a liaison for courier services, to identify concerns and help arrange these services to meet departmental needs. Must demonstrate competency in Microsoft office suite and technical competency with Department of Laboratories Information System, Sunquest and Cerner patient management systems. Will maintain all measures of quality control as related to the patient and customer services centers. Will maintain adequate supplies and alternate stock to obtain maximum benefits, will order and distribute supplies to outreach clients. Will willingly rotate between the Customer Service Center, the Patient Service Center, and off-site areas and work hours to meet departmental needs. Qualifications Required: Phlebotomy certificate, 2 years of phlebotomy experience with at least one year of experience in pediatric phlebotomy. Knowledge of patient registration procedures, regulatory and compliance mandates, insurance providers and billing information. Knowledge of hospital and/or laboratory computer systems. Preferred: Associate's degree and one year customer service experience in a clinical healthcare setting. In lieu of degree, two years administrative experience to include one year customer service experience in a clinical healthcare setting. ASCP ASPT preferred. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. ______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions maybe subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $21. 00 - $24. 00The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and state pension that add to your bottom line. . Job Number: 2503835Official Job Title: TH Instructional Support AssistantJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Specimen CollectionSchedule: Per Diem Shift :Variable Shift Hours: variable Pass Days: VariablePosting Start Date: Oct 21, 2025Posting End Date: Jan 20, 2026, 4:59:00 AMSalary:$21. 00 - $24. 00Salary Grade:SL1SBU Area:Stony Brook University Hospital

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications 2-3 years 2nd level support A+ cert Associates in computer science Financial industry experience Additional Information $22/hr 6 months

SCCC REFERENCE #: 25-70 TITLE: Professional Assistant - Enterprise Applications - Office of Information Technology Services CAMPUS: Ammerman Campus in Selden RANK: Professional Assistant Suffolk is the largest community college in the State University of New York (SUNY) system, enrolling more than 22,000 students at its three campuses in Selden, Brentwood, and Riverhead, as well as its Culinary Arts Center in Riverhead. Established in 1959, the College offers a wide array of transfer-oriented associate degrees in the liberal arts and sciences; business; communications and the arts; computing and cybersecurity; health sciences; and many other areas. Career-facing degrees and certificates are offered in allied health professions, automotive technology, culinary and baking, manufacturing, and many other areas. The college provides high school concurrent enrollment opportunities to thousands of students each year through both the New York Beacon program and through on-campus early college classes. Designated by the U.S. Department of Education as a Hispanic Serving Institution, Suffolk enrolls thousands of students in English Language Learning courses, and also serves more service veterans and military-connected students than any other college in the SUNY system. Announcement is hereby made for a full-time, 12-month, Professional Assistant for an Enterprise Applications position in the Office of Information Technology Services located on the Ammerman Campus in Selden. Suffolk County Community College is an open admissions institution committed to serving a diverse student population in a variety of degree and career programs. This is a Unit III position covered under the Faculty Association of Suffolk County Community College collective bargaining agreement with the college. This position will report to the College Assistant Director of Enterprise Applications and will primarily support the analysis, development, integration, ongoing maintenance and operation of the college's Administrative Information Systems comprised of database management systems; Ellucian's Banner ERP; Slate CRM and numerous other custom applications and ancillary systems. This position is required to work with a team of professionals to support solutions both on-premises and on hosted environments. The Professional Assistant is expected to be knowledgeable and proficient in the development of data structures and application solutions based upon detailed specifications and must possess an understanding of relational database systems. This position is responsible for conducting systems research and analysis, developing, testing and assisting in the implementation of application solutions in a heterogeneous environment. The ideal candidate will demonstrate the ability to prioritize their workload with minimum supervision, have experience with object-oriented programming languages and demonstrate working knowledge of systems analysis and design methods. Job Responsibilities: * Develop, test and implement solutions based upon specifications to support the college's student, employee, faculty and financial information systems. * Support transactional systems and data integrity through the development and documentation of database structures, procedures, scripts, reports and processes. * Stay current with technology related to the position and research new opportunities as they relate to the college technology landscape. * Work with other team members to support programming standards and best practices as they relate to existing and emerging systems and technologies. * Work with college resources, SUNY cohorts and third-party providers to provide IT solutions. * Develop and maintain effective working relationships through communication and interaction with college departments, groups and personnel for whom tasks and assignments are assigned. * Provide periodic status updates to college administration and other stakeholders with regard to assigned projects, tasks and other designated responsibilities. MINIMUM QUALIFICATIONS: Required: * An Associate's Degree in Computer Science or a related field. * One year of technical work experience supporting an organizational Information Technology service, including components of system design; development; testing; implementation; end-user support; analysis; research and resolution. Preferred: * Bachelor's Degree in Computer Science or related field. * Working knowledge of remote API services. * Working knowledge with data transformation using file formats such as CSV, XML/XSLT, JSON. * Experience with source control tools like Git or Maven. * Experience with Enterprise Resource Planning (ERP) or CRM Systems. * Experience with SQL and/or Reporting Tools for data analysis and reporting. * Experience with data warehousing concepts and applications. * Experience with HTML, CSS, JavaScript. * Proficiency in Microsoft SharePoint. HIRING SALARY: This is a Unit III position covered under the Faculty Association of Suffolk County Community College collective bargaining agreement with the College. The New York State Retirement and Social Security Law requires retirees of a public pension plan within the State or City of New York to disclose prior public employment and pension plan history for the purpose of establishing a retiree's eligibility for employment. NON-DISCRIMINATION NOTICE: Suffolk County Community College does not discriminate on the basis of race, color, religion, creed, sex, age, marital status, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, equal pay compensation-sex, national origin, military or veteran status, domestic violence victim status, criminal conviction or disability in its admissions, programs and activities, or employment. This applies to all employees, students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting either of the Civil Rights Compliance Officers/Coordinators listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited. The following persons have been designated to handle inquiries regarding the College's non-discrimination polices: Civil Rights Compliance Officers Christina Vargas Chief Diversity Officer/Title IX Coordinator Ammerman Campus, NFL Bldg., Suite 230 533 College Road, Selden, New York 11784-2899 *********************** ************** or Dionne Walker-Belgrave Affirmative Action Officer/Deputy Title IX Coordinator Ammerman Campus, NFL Bldg., Suite 230 533 College Road, Selden, New York 11784-2899 *********************** ************** In an emergency, contact Public Safety to make a report 24 hours a day/7 days a week by calling ************** or dialing 311 from any College phone. Inquiries or complaints concerning alleged civil rights violations in the College's education admissions, programs and activities may also be directed to: Office for Civil Rights (OCR) - Enforcement Office U.S. Department of Education 32 Old Slip, 26th Floor New York, NY 10005-2500 Telephone: ************** Fax: ************** TDD: ************** Email: ****************** Also see: **************************************************** Inquiries or complaints concerning discrimination in employment practices may also be directed to: NYS Division of Human Rights Long Island (Suffolk) New York State Office Building 250 Veterans Memorial Highway, Suite 2B-49 Hauppauge, NY 11788 Telephone: ************** TDD: ************** Email: ************************* Also see: ************************************* U.S. Equal Employment Opportunity Commission (EEOC) New York District Office 33 Whitehall Street, 5th Floor New York, NY 10004 Telephone: ************** Fax: ************** TTY: ************** ASL Video Phone: ************** Also see: ********************************************* Suffolk County Community College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal opportunity and non-discrimination in employment, education, access to services, programs, and activities, including career and technical education opportunities. A copy of the postsecondary career and technical education courses offered by the College is available and may be obtained on our website at: ***************************************************** or by calling the Office of Admissions at ************ to request a mailing. APPLY TO: Interested applicants should apply online by clicking on the button below:

Are you detail-driven, tech-savvy, and passionate about bringing designs to life? We're looking for a Technical Design Assistant to play a key role in transforming engineering and pattern-making processes into production-ready formats! What You'll Do: ✅ Enter and maintain product specifications in the Vantage computer system ✅ Oversee engineering change notices and ensure accurate documentation ✅ Create and refine mini patterns in the Gerber system ✅ Collaborate with production teams to resolve design issues and answer questions ✅ Conduct time studies and supervise research coordination tasks What You'll Need: 🔹 High School Diploma or equivalent 🔹 Strong computer and mathematical skills 🔹 Basic blueprint reading and pattern-making knowledge 🔹 Understanding of sewing practices and terminology 🔹 Excellent attention to detail and communication skills Why Join Us? ⭐ Hands-on experience with cutting-edge design and manufacturing tools ⭐ A dynamic work environment with opportunities for growth ⭐ Be part of a team that values precision and innovation If you're ready to take your technical design skills to the next level, apply today! 🚀

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files. Maintain process and communication with Engineering and other supporting departments. Process disposal requests from campus locations. Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload. Assist with the LOB refresh project of 1000 devices a month. This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US. Qualifications This will be a First Shift Position- The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs. Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool). Demonstrate advanced hardware knowledge. Demonstrate working knowledge of SCCM Environment and LOB build images. Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required. Knowledge of Remedy, and IT Asset Management are desirable. Additional Information Thanks & regards Praveen K. Paila ************

Job Description Connecticut Innovations (CI) Connecticut Innovations (CI) is now accepting applications for our 2026 Summer Internship Program. As Connecticut's strategic venture capital arm and one of the most active investors on the East Coast, Connecticut Innovations (CI) manages a portfolio of 220+ companies spanning life sciences, technology, and climate tech. Each year, CI meets with hundreds of entrepreneurs to identify the most promising early-stage companies growing in Connecticut. CI invests in 20+ new companies annually and provides follow-on capital to existing portfolio companies. It also invests as a Limited Partner in Connecticut-based venture funds-17 funds in the past six years. Since 1989, CI has: Invested $700+ million in innovative startups Generated $7+ billion in outside capital (10X leverage) In fiscal year 2025, CI invested $45.8 million in 67 companies and venture funds, helping attract an additional $653 million in outside capital. The year also generated $43.2 million in proceeds, fueling future investments in early-stage companies. Our culture is vibrant, diverse, and collaborative. We share a mission-driven commitment to strengthening Connecticut's innovation ecosystem. CI participates in 20+ ecosystem events annually, and our headquarters at District New Haven serves as a hub for partnership, community, and innovation. Technology Fund CI's Technology fund has provided more than $100 million to date to Connecticut's promising high-tech companies, with a focus on FinTech, InsurTech, SaaS and PaaS early-stage companies. We've attracted companies to Connecticut from both coasts and as far away as Europe! Technology Venture Team Internship Join CI's Venture Team to gain hands-on venture capital experience in a fast-paced, innovative environment. Interns contribute to projects that strengthen the venture infrastructure, support due diligence, and drive portfolio success. We are seeking candidates currently enrolled in a bachelor's program in finance, business administration, computer science, engineering, or a related field. Students pursuing an MBA or a master's degree in a technical field are encouraged to apply. The Technology Venture Team is small in size, but each team member plays a pivotal role in investment due diligence and post-investment portfolio growth. The team values diverse perspectives, bold thinking, and mission alignment. Responsibilities Collect and analyze data on portfolio activity, industries, markets, and competitors Support investment monitoring, financial analysis, and market research Assist with due diligence, including business plan assessment and company evaluations Build financial models and prepare presentations for the CI Investment Committee Contribute to lead generation, sourcing, and business development activities Qualifications Current MBA or bachelor's student studying finance, business, computer science, engineering, or related field of study Strong interest in venture capital and early-stage innovation within FinTech, InsurTech, Saas, and Engineering Based in or studying in Connecticut Available to work on-site two days per week (Mondays and Wednesdays required) in New Haven Skills & Competencies Passionate about startups and community building Curious, proactive, and adaptable Highly organized with strong follow-through Skilled communicator who can synthesize complex data Team-oriented with a positive attitude and sense of humor The CI Intern Experience As a CI Intern, you'll dive into Connecticut's startup ecosystem-learning, building, and connecting along the way. You'll have an opportunity to: Level up your VC skills: Participate in a structured venture capital curriculum Develop professionally: Attend workshops to enhance business and leadership skills Work on real deals: Collaborate with interns and CI staff on active investments Network across Connecticut: Meet entrepreneurs, portfolio teams, and industry leaders Engage with founders: Attend live pitches and executive sessions Shape CI's future: Contribute to investments and process improvements Explore the ecosystem: Join day trips to portfolio companies and fund partners Enjoy perks: Great food, fun events, and exclusive CI swag Equal Opportunity Employer Connecticut Innovations is an equal opportunity/affirmative action employer. We welcome applicants of all backgrounds regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, or genetic information. Job Posted by ApplicantPro

The part-time Audiovisual (AV) Support Technician provides essential technical support for the museum's AV systems during public hours, with a primary focus on weekend and event coverage. This position ensures that audiovisual equipment across exhibit spaces, performance venues, and event installations functions smoothly and reliably for visitors and staff. This position serves as the primary AV support role during assigned weekend shifts and public programs, ensuring audiovisual systems remain operational, safe, and visitor-ready. The Audiovisual Support Technician works independently during weekends while following established departmental procedures and escalating issues as needed. The position requires schedule flexibility and a part-time commitment (up to 25 hours per week), including consistent weekend availability and occasional holiday or after-hours event coverage as assigned by management. Position Responsibilities * Provide daily AV system support across exhibit spaces, performance venues, and event installations * Act as the primary AV support contact during assigned shifts, particularly on weekends * Execute system checks and prepare AV setups for performances, parties, and rentals * Troubleshoot technical issues with microphones, projectors, soundboards, and digital displays * Monitor and respond to AV support requests according to the department's tiered AV support structure, acting as primary weekend support and escalating issues when necessary * Ensure all AV systems are operational and ready for public use during museum hours * Log daily activities and submit AV support reports to the Senior Manager * Maintain equipment inventory and assist with minor repairs and preventative maintenance * Complete end-of-shift reports and handoff notes to support weekday AV and Multimedia staff follow-up * Participate in departmental planning meetings as scheduled * Ensure proper documentation of technical issues and resolutions * Maintain a high level of professionalism when assisting with visitor-facing or customer service situations Requirements Minimum Experience/Skills/Certificates: * 1-2 years of experience in audiovisual support, live event operations, or technical production * Working knowledge of AV systems, including soundboards, projectors, wireless mics, and media players * Prior experience in a museum, theme park, entertainment venue, or public experience setting preferred * Strong troubleshooting skills and ability to work independently on technical tasks * Excellent communication and organizational skills * Comfortable working weekends, evenings, and holidays as scheduled * Focus on consistently providing quality service to visitors or internal clients; strong interpersonal and collaboration skills with staff, visitors, volunteers, and community partners * Creative problem-solving skills with attention to detail * Excellent interpersonal skills, professional maturity, adaptability, and self-reliance * Self-aware and self-regulating; reads social and emotional cues; demonstrates empathy and active listening with visitors and colleagues * Strong relationship builder: Communicates effectively across all organizational levels, manages disagreements constructively, and welcomes feedback to foster trust * Consistently demonstrates good judgment and maintains composure in challenging situations * Intrinsically motivated with a positive attitude; embraces change, setbacks, and last-minute adjustments with enthusiasm and curiosity * Sensitive to diversity, including individuals with physical challenges or special needs * Ability to kneel, walk, and/or stand for prolonged periods of time, and load/unload equipment * Solid computer skills, including Microsoft Office Suite; proven ability to learn new systems and software

Job Description Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. QUALIFICATIONS AND EXPERIENCE: (Other duties may be assigned as needed) · Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware · Respond to queries either in person, over the phone or by remote session · Document problem solutions in ticket system and knowledge base articles · Maintain daily performance of computer systems · Perform application upgrades to both client and server systems · Ask questions to determine nature of problem, walk customer through problem-solving process · Install, modify, and repair computer hardware and software · Run diagnostic programs to resolve problems · Assist with technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems · Install computer peripherals and drivers for users · Follow up with customers to ensure issue has been resolved · Gain feedback from customers about computer usage · Run reports to determine malfunctions that continue to occur · Establish standards and procedures for continuous improvement · Maintain currency with respect to technical skills by attending training classes, special technical and administration courses, seminars, exhibits and trade shows as needed · Other duties as designated by department manager QUALIFICATIONS AND EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · 5-7 years of experience in a help desk environment · Experience troubleshooting Microsoft Windows, Microsoft Office and related software · Working knowledge and troubleshooting of Active Directory specifically GPO's, OU's, users and computers · Experience with desktop management solutions such as LANSweeper and WSUS is preferred · Experience handling configuration issues · Strong troubleshooting abilities · Experience with software installation procedures, and licensing · Experience with centralized desktop security solutions such as McAfee EPO or similar vendor · Experience with Solidworks and PDM is preferred · Familiar with remote assistance applications such as Teamviewer · Knowledge of Local Area Networking Technologies and Wide Area Network Technologies · Strong written, verbal, analytical, and interpersonal skills EDUCATION: · Associates degree in Computer Science, or specialized training in certification coursework · Comp TIA A+, Network+, MCP Certifications preferred