Technical business analyst jobs in Darby, PA - 608 jobs

Pride Health is looking a Data Governance & Metadata Analyst to support our client's medical facility which in Philadelphia, PA (Onsite) Title :: Data Governance & Metadata Analyst Duration :: 10 + Month Contract with possibility of extension depends on your performance Rate :: $70 to 80/hr Job Summary: General Description: We are looking a highly skilled Data Governance & Metadata Analyst to serve as a liaison between technical teams and business stakeholders. This role is responsible for translating complex technical concepts related to metadata, governance, and reporting into clear, business-friendly documentation for the enterprise data catalog (Gene). The ideal candidate will support metadata completeness, advance governance initiatives, and improve transparency across core data domains Key Responsibilities Data Documentation & Translation Interpret and simplify complex technical concepts related to data assets, data lineage, reporting logic, and transformations for inclusion in the enterprise data catalog. Translate technical data rules into clear, actionable language for business and operational teams. Consolidate and summarize data rules for core domains (e.g., patient, provider) to ensure easy access for stakeholders. Create clear, user-friendly documentation explaining complex data processes in business terms. Define documentation standards and certification processes to ensure data quality and reliability. Ensure consistency, accuracy, and completeness of metadata and definitions across the data catalog. Metadata & Catalog Management Partner with Data Engineering and Data Analytics teams to document core and semantic tables in production. Identify gaps in existing metadata and collaborate with stakeholders to remediate them. Support enterprise metric documentation, including: Identifying and documenting enterprise metrics Creating frameworks to link related or similar metrics Retiring or remediating metrics without defined ownership Data Governance & Compliance Support data governance initiatives by maintaining transparency and traceability in data documentation. Collaborate with Research and Privacy teams to document PHI and PII handling guidelines for external data sharing. Create and maintain data policies for restricted data across the enterprise ecosystem. Partner with stakeholders to support and operationalize Data Retention policies in alignment with enterprise standards. Develop artifacts and documentation that make enterprise data initiatives accessible to both technical and business teams. Ensure governance policies are actionable, consistently applied, and linked to global enterprise policies. Required Skills & Qualifications Strong understanding of data management principles, including metadata, data quality, and reporting concepts. Proven ability to translate technical concepts into clear, concise, business-friendly documentation. Excellent communication and collaboration skills to work across technical and non-technical teams. Experience writing high-quality technical and business documentation. Bachelor's Degree (required). Benefits Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Equal Opportunity Employer As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Business Analyst - Enrollment Services The Business Analyst serves as a key liaison between business stakeholders and IT development teams. This role requires a strong understanding of business needs, application functionality, and underlying data processes to help drive effective solutions and continuous process improvement. Key Responsibilities Develop a deep understanding of business needs, application functionality, and data workflows. Build strong relationships and serve as the primary point of contact for IT developers and business stakeholders. Gather and document preliminary business requirements, assess needs, and recommend appropriate solutions. Evaluate business processes by tracking, trending, and analyzing workflows and performance metrics. Reconcile client accounts related to enrollment and ID card activities by comparing client files to internal data sets. Analyze and summarize findings for leadership, internal business partners, and external customers. Research incident tickets and email inquiries; respond to program and application functionality questions; identify application defects and data issues. Track issue resolution and ensure timely follow-up with IT development teams. Participate in meetings and sprint planning sessions to ensure development progress aligns with sprint goals. Assist with training staff or collaborate with trainers to ensure new procedures are implemented with minimal disruption. Respond to complex or special requests requiring research, investigation, evaluation, and documentation. Develop and maintain work procedure manuals and documentation. Serve as a project lead for business initiatives that significantly impact processes, procedures, and workflows. Qualifications Bachelor's degree in Business Administration preferred, or equivalent professional experience. Minimum of 3-4 years of proven experience working within a business unit. Self-motivated, highly organized, and detail-oriented. Strong analytical, problem-solving, and critical-thinking skills. Ability to manage multiple tasks effectively with strong time and project management skills. Proficiency with Microsoft Office Suite and SQL data tools. Excellent written and verbal communication, collaboration, and customer service skills.

Posting Type Hybrid/Remote Relativity's Problem Management is seeking a Technical Business Analyst who excels at using data analytics to uncover trends in quality, client workflows, product performance and efficiency. Your insights will help drive improvements in customer experience, operational excellence, and product strategy. You'll work in a fast-paced environment at the intersection of DevOps, cloud computing, big data, and AI. Job Description and Requirements Key Responsibilities Analyze multi-dimensional data toidentifytrends, root causes, and actionable insights. Build dashboards, reports, and data models that support investigations and data-driven decision-making. Partner with product, engineering, and service delivery teams toidentifyprocess optimization and product enhancement opportunities. Recommend and champion modern automation tools and practices. Balance research, customer feedback, stakeholder requirements, and timelines to deliver effective, scalable solutions. Apply knowledge of Agile,SDLC,CI/CD, and RelativityOneinfrastructure to guide analysis and recommendations. Minimum Qualifications Experience within the technology industry, ideally in a technical or data-centric role. Highly-developedcommunication, presentation, and cross-functional collaboration skills. Creative problem-solving and analytical thinking. Proficiencyin database design, data architecture, data mining, and data visualization. Solid experience with SQL, SDLCconceptsand/or software testing practices. Ability to translate technical insights for non-technical stakeholders Preferred Qualifications BS/BA in Computer Science, Engineering, Information Systems, Business IT, or equivalent experience. Microsoft Certified Solutions Expert (MCSE) or equivalent analytics/data certification. 4+ years of relevant experience. Hands-on experience with CI/CD toolingand deployment processes. Familiarity with Tableau, Jira, and Salesforce. Demonstrated ability to scale tools and processes across large organizations. Experience with cloud platforms, cloud-native distributed systems, and large-scale SQL environments. Knowledge of.NET (C#), Microsoft SQL Server, Microsoft Azure, Kubernetestechnologies. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $82,000 and $122,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Customer Service, Information Technology (IT) Services, IT Service Management (ITSM), Process Improvements, Project Management, Risk Management, Service Level Agreement (SLA), Service Levels, Services Management, Vendor Management

All locations Princeton, United States; Chicago, United States; Hartford, United States; New York, United States; Philadelphia, United States; We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. The Company Welcome to Munich Re Specialty - North America, a leading specialty insurance provider dedicated to delivering exceptional underwriting, claims, and risk management expertise to our partners and customers. As a trusted industry expert, we offer a broad range of comprehensive and customized solutions, including casualty, professional lines, property, surety, and public entity coverages. With the financial strength and global resources of our A+ Superior (A.M. Best) rated organization, we provide unmatched stability and reliability. Our team is committed to superior service levels, a distinctive approach to specialty solutions, and a deep understanding of the complex risks our clients face. Join our team and be part of a dynamic and experienced organization that is shaping the future of specialty insurance in North America. The Opportunity Future focused and always one step ahead! The Senior Business Intelligence Analyst will be responsible for supporting the data, reporting, and analytical needs across the entire Munich Re Specialty North America (MRSNA) Claims portfolio. The role will involve analyzing and synthesizing claims data from multiple sources, producing high quality insights that demonstrate a full narrative, and communicating to key stakeholders including executives and senior leadership across the MRSNA organization. They will be fully responsible for the development of dashboards, easily digestible data visualizations, and other reports to support a data driven claims operation. Responsibilities In this position you will: Collaborate with various departments within MRSNA to independently respond to requests and provide business insights from claims data by producing accurate and meaningful dashboards / reports Provide in-depth analysis and detailed insights to support planning, forecasting, severity management, capacity and workload management Develop deep understanding of claims severity and frequency trends, drivers, and components while contributing to multiple complex analyses Create new visualizations or reinvent existing Claims reports and dashboards by pulling data from different data warehouses at MRSNA (Duck Creek, ISyCL, IRDW, Snowflake, FSRI, Universal, Bridge) Create process and governance documentation including data dictionaries to ensure operational continuity, assist with other data analysis activities (data cleaning, querying, visualization, etc.) Support the quarterly Outlier review process for MR Group reporting and financial recommendations Qualifications Successful candidates will possess the following experience/skills/qualifications: BA/BS required, MS preferred in Data Science, Business Analysis, Information Technology or equivalent combination of education and employment 8+ years of experience in P&C insurance industry with solid understanding of P&C Insurance data 8+ years as a technical data analyst, with experience in advanced SQL and proficient in querying data using MS SQL Server Demonstrated experience with data visualization tools such Power BI, Advanced SQL, Excel, PowerPoint Skills (screening will be conducted to assess knowledge of SQL, Power BI and Excel) Proven track record of collaboration and working effectively with a multi-functional team and throughout the organization; foster an environment of shared responsibility and accountability Experience in providing data driven consultation and business communication to executive leadership Strong knowledge of analyzing datasets using Excel Excellent analytical, problem solving and organizational skill and mindset Proactive, self-motivated and detail oriented Innovative mindset to improve operational efficiencies and ability to influence change Highly adaptable and able to have effective discussions with various stakeholders and partners Excellent communication and negotiation skills. Ability to organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines The Company is open to considering candidates in numerous locations, including Chicago (IL), New York City (NYC), Philadelphia (PA), Hartford (CT), and Princeton (NJ). The salary range posted below reflects market variations across various locations. The offer will be adjusted per geography. The base salary range anticipated for this position is $99,700-$166,100, plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate is adjusted to reflect the varying market conditions across different locations, with the with the higher end being more aligned with the NYC job market. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: Two options for your health insurance plan (PPO or High Deductible). Prescription drug coverage (included in your health insurance plan). Vision and dental insurance plans. Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary. Short and Long Term Disability coverage. Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children). Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: A robust 401k plan with up to a 5% employer match A retirement savings plan that is 100% company funded. Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries. Eligibility to receive a yearly bonus as a Munich Re employee. A variety of health and wellness programs provided at no cost. Paid time off for eligible family care needs. Tuition assistance and educational achievement bonuses. A corporate matching gifts program that further enhances your charitable donation. Paid time off to volunteer in your community. At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-MB1 Apply Now Save job

The Business System Analyst II will serve as the system administrator for the Encompass LOS and related mortgage platforms. This individual will be responsible for the design, administration, customization, and maintenance of the system. Individual help enhance system requirements from the product team, modify system configurations and customizations, document system modifications, and release of final updates, all in accordance with system best practices. The idea candidate will have expert knowledge of the Encompass system and the mortgage processes. Position Accountabilities Manage all aspects of configuration and maintenance for the Encompass LOS and related mortgage systems, such as Blend, as the lead Encompass Administrator Provide feedback and guidance in enhancement and configurations requirements, gathered from the business stakeholders Continually assess the system for areas of improvements related to maintainability, system performance, and extendibility Maintain documentation of current and new system configurations Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support Represent project related system change efforts in Change Control Board Forum Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Keep up to date on new technologies related to the system and industry Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification Provide ongoing support structure and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment Represent production changes to the Change Control Board complying with the requirements of this process Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies Organizational Relationship This position will report to the Director, Digital Originations. Position Qualifications Education Requirements College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience. Minimum of 10+ years of work experience. Knowledge & Skills Extensive knowledge of Encompass configuration such as business rules, document and program configuration, custom input forms, services management, etc. Familiarity with Encompass Web configuration. Strong IT background with an understanding of mortgage operations, products, processes and procedures Excellent analytical and creative problem-solving skills. Excellent written and oral communication skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis. Experience working in a team-oriented, collaborative and customer centric environment. Familiarity with corporate security policies and managing user access/profiles Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role The Industry Analyst - SLED provides vertical-specific research and insight focused on State, Local, and Education markets. This individual contributor, essential to developing our product management functionality where products are services, supports GTM verticalization and offering strategy by tracking funding trends, RFP themes, and SLED partner programs. As part of Presidio's vertical overlay structure, this role ensures service offerings align with unique SLED requirements including procurement processes, funding cycles, and compliance mandates. The analyst helps Presidio capitalize on SLED market opportunities while navigating complex regulatory and budgetary landscapes specific to public sector and education customers. Major Responsibilities: Conduct specialized research and monitor and analyze SLED funding sources including federal grants, state budgets, bond measures, and education technology initiatives. Track government RFP trends and procurement patterns to identify opportunity themes and solution requirements. Research SLED-specific technology mandates including cybersecurity requirements, data sovereignty, and accessibility standards. Support Partner Strategy with insights on government contract vehicles, partner certifications, and SLED-focused programs. Develop understanding of SLED buying processes including procurement regulations, evaluation criteria, and contract structures. Create SLED-specific value propositions addressing budget constraints, public accountability, and citizen service objectives. Analyze education technology trends including 1:1 initiatives, digital equity programs, and remote learning requirements. Support SLED pursuit teams with competitive intelligence, compliance documentation, and reference architectures. Build relationships with SLED technology associations, government IT leaders, and education technology councils. Monitor legislative and policy changes affecting SLED technology investments and priorities. Develop thought leadership on topics such as smart cities, digital government, and education transformation. Collaborate with field teams on SLED account planning and opportunity development. Track SLED contract awards and competitive wins to inform strategy adjustments. Coordinate with other industry analysts to leverage cross-vertical insights and best practices. Technology/Area of Specialization: Deep knowledge of SLED technology landscape including government cloud adoption, education platforms, and public safety systems. Understanding of government procurement processes, contract vehicles (GSA, NASPO, etc.), and cooperative purchasing. Familiarity with SLED compliance requirements including CJIS, FERPA, StateRAMP, and accessibility standards. Knowledge of education technology ecosystem including LMS platforms, student information systems, and classroom technologies. Understanding of smart city initiatives, digital government services, and citizen engagement platforms. Experience with SLED funding mechanisms and budget cycles across different government levels. Basic Knowledge, Skills, and Abilities: SLED market expertise with understanding of government and education technology priorities. Strong research and analytical skills to track complex funding and policy landscapes. Excellent written and verbal communication for diverse public sector audiences. Ability to navigate government procurement processes and regulations. Relationship building skills for public sector stakeholder engagement. Strategic thinking to identify SLED market opportunities and competitive advantages. Detail orientation for compliance and regulatory requirements. Patience and persistence for long public sector sales cycles. Required Skills: Bachelor's or Master's degree in government technology, education technology, public sector consulting. Public Administration, Political Science, Education, or related field; Master's degree preferred. 4-6 years of experience in SLED market dynamics, procurement processes, and technology adoption patterns with 3-5 years as a Business Analyst on complex technology initiatives Deep knowledge and understanding of. Experience with government contracting, RFP responses, or public sector sales. Knowledge of SLED compliance requirements and security frameworks. Experience with business or technology consulting organization, with expertise in customer conversations and executive presence Strong presentation skills for executive and clinical audiences. Ability to translate public sector needs into technology solutions. Government contracting certifications or education technology credentials preferred. Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, SharePoint). Demonstrated ability to deliver results in a fast-paced, client-facing consultative environment. Additional / Other Industry/Vertical Experience a plus Competencies Required: SLED Domain Expertise Procurement Intelligence Policy Analysis Funding Strategy Stakeholder Engagement Compliance Navigation Strategic Research Public Sector Acumen Solution Alignment Industry Thought Leadership Consultative Approach Physical Requirements: Combination of office work and field engagement. Moderate travel (15-20%) for government conferences, education technology events, legislative sessions, and customer meetings. Standard office equipment use with extended computer work for research and analysis. Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power of Generative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. DCW Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Join a team where technology meets strategy. As a Business Applications Analyst, you will play a crucial role in assisting with delivering technical data support and innovative solutions for Actuarial financial data systems and Marts. You'll Identify simple to moderate business requirements and solutions related to the support of the specific business area/function. Additionally, you will assist in preparing trend and financial data analyses to support various Plan divisions. What You'll Do Assist in developing decision support solutions; including Medical/Pharmacy claim financial data builds, data extracts, reports, data mart tables, views and/or analysis. Provide support for multiple data application areas, including data definitions, usage and file structure, technical structure of the SQL code, business rules, and requirements that governs the functionality of the data systems. Assist in the development, design and testing of data sets delivered thru the Actuarial data marts. Assist with monthly data refreshes, validations, and quality assurance checks to support financial reporting. Identify best practices, communicate and implement these practices within the department. Support in analyzing data, system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results. Provide data support to senior team members on at least one business project team and non-project related activities. Perform unit testing; creating sample data sets to validate that SQL code/logic is developed to perform as intended. Provide analytical and ad hoc support for departmental, divisional and corporate projects as needed to accomplish business goals and to ensure the business needs are met. Documentation - writing system/technical specifications to ensure solution supports functional requirements. What You Bring Bachelor's degree or advanced degree (where required) 3+ years of experience in related field. In lieu of degree, 5+ years of experience in related field. Bonus Points 3+ Years of SQL Analysis/ Development experience - Highly Preferred Experience with Medical claims, Pharmacy and/or medical rebate data. Healthcare data analytics experience, including experience with Government and Commercial lines of business. Experience with Snowflake, AWS cloud environments. What You'll Get The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community. Work-life balance, flexibility, and the autonomy to do great work. Medical, dental, and vision coverage along with numerous health and wellness programs. Parental leave and support plus adoption and surrogacy assistance. Career development programs and tuition reimbursement for continued education. 401k match including an annual company contribution Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $73,698.00 - $117,917.00 Skills Business Requirements Analysis, Critical Thinking, Database Management Systems (DBMS), Data Cleansing, Data Mart, Data Validation, Data Wrangling, Problem Solving, Requirements Analysis, Requirements Gathering, Structured Query Language (SQL), Structured Query Language (SQL) Development, System Testing, Technical Requirements, Unit Testing

Since 1869 we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Michael Angelo's, Pace, Pacific Foods, Prego, Rao's Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder's of Hanover. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell's… Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners). Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting. Campbell's offers unlimited sick time along with paid time off and holiday pay. If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store. Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell's has a variety of Employee Resource Groups (ERGs) to support employees. IT Business Analyst, Enterprise Data Solutions As a Business Analyst, you'll collaborate with cross-functional teams to gather requirements, analyze data, and enable trusted data products. You'll ensure our data meets governance standards, supports business goals, and is accessible for decision-making. You'll partner with stakeholders across business and IT to develop detailed documentation-data flows, source-to-target mappings, data models, use cases, and functional specifications-driving the delivery and adoption of high-value data assets. What you will do… * Partner with business and IT to understand key drivers, objectives and KPIs. * Gather and document requirements through workshops, interviews, and analysis. * Translate business needs into clear functional and technical requirements. * Manage scope, risks and issues in an agile environment. * Profile and analyze data to validate requirements and designs. * Develop and document data validation processes, including SQL scripts, test cases, and comprehensive validation reports. * Facilitate business sign-off on requirements and design documents. * Collaborate with Data Engineers, Solution Architects, and Data Modelers for technical implementation. * Support user acceptance testing (UAT) by developing test cases and validating results. * Guide stakeholders through change management to ensure adoption and trust in new solutions. * Enrich data assets with business context in the enterprise data catalog. What you bring to the table… * Bachelor's degree in business, computer science, engineering, statistics, economics, or related field. * 5-7+ years' experience as a Business Analyst or similar role (Supply Chain experience and/or Consumer Packaged Goods (CPG) experience is preferred). * Strong skills in requirements gathering, stakeholder facilitation, and business process analysis. * Proficiency in SQL and data analysis; advanced Microsoft Excel skills. * Familiarity with BI tools (Power BI preferred) for validation and analysis. * Excellent written and verbal communication skills-able to communicate complex findings in a clear and understandable manner. * Ability to collaborate across functions and levels, influencing both business and IT stakeholders. * Ability to work independently. * Great facilitation ability to host sessions and elicit ideas from others, understanding their issues and encourage group participation. * Attention to detail. Skills Required: * Requirements gathering and documentation. * Strong business acumen and ability to connect data with business outcomes. * Data profiling and analysis. * Proficiency with SQL and Excel for analysis. * Experience with agile environments and methodologies. * Familiarity with data governance and catalog tools. * Familiarity with PowerBI and Dashboard Development is nice to have. Compensation and Benefits: The target base salary range for this full-time, salaried position is between $107,300-$154,200 Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package. The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ***************** We are looking for Pega Lead Business Analyst at Wilmington, DE on Contract employment. Please find below the details of the position. =========================================================================== No Visa Sponsorship for this position =========================================================================== Job Description Position Title : Pega Lead Business Analyst Location : Wilmington, DE Length : Contract Required Skills • Pega CBA certification • IT industry experience • Years of experience as Pega Business Analyst • Years of experience in Financial / Banking domain • Exceptional knowledge about PEGA Direct Capture of Objectives (DCO) methodology • Experience in Pega Smart Disputes • Experience in Pega 7.x • Delivery of large scale systems. • Credit Card Disputes domain knowledge • A proven hunger to learn new technologies and translate them into working software • Ability to effectively communicate to internal and external business partners If you find yourself suitable for this position, kindly send your updated resume for this position and expected salary to reach us @ ************ Ext 365 Thanks & Regards Arun Prabhu V K HR Technical Recruiter | E*Pro Inc., Tel: ************ Ext (365) E*Pro Inc. | 1000 Route 9 North, Suite 303 | Woodbridge Township, NJ 07095 Additional Information

Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

JobID: 210683645 JobSchedule: Full time JobShift: : Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities * Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. * Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. * Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. * Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. * Ensure proper version control and configuration management of all test objects developed and test environments used. * Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. * Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. * Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills * Possess Bilingual Spanish capabilities * Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills * Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. * Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models * Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies * Proven ability to manage and prioritize multiple, diverse projects simultaneously. * Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. * Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Title: Business Analyst - Functional Position Type: 6+ Contract Location: Wilmington, DE 19801 ******MUST HAVE STRONG FINANCIAL BACKGROUND RELATED TO ASSET MANAGEMENT AND TRUST ACCOUNTING.****** Core Responsibilities:- Works with various business users and stakeholders to review current processes and systems to fully understand and document the current environment. Working with the IT Tech Lead, Project Manager and developers you will contribute towards the final state of the new software solution and workflows. This role is core to capturing and translating business requirements for consumption by the development team. You will also partner with the QA team to ensure requirements are tested in the test plan. Qualifications Base Qualifications:- · 6-10 years' experience in technology/system analysis or operational support environment or equivalent combination. Technical Skills:- · Gathers information from the clients, stakeholders and development team. · Develops appropriate requirement specifications for the project. · Liaison between the client and the development team. · MS Office Proficiency. · Project Management Software Skills (i.e. MS Project, MS EPM). · Excellent problem solving and troubleshooting skills. · Must have strong written and verbal communication skills. Additional Information Thanks & Regards, Neeraj Kumar | Sr. Technical Recruiter ************ X 4407 neeraj.kumar@askitc. com

Posting Type Hybrid/Remote Relativity's Problem Management is seeking a Technical Business Analyst who excels at using data analytics to uncover trends in quality, client workflows, product performance and efficiency. Your insights will help drive improvements in customer experience, operational excellence, and product strategy. You'll work in a fast-paced environment at the intersection of DevOps, cloud computing, big data, and AI. Job Description and Requirements Key Responsibilities Analyze multi-dimensional data toidentifytrends, root causes, and actionable insights. Build dashboards, reports, and data models that support investigations and data-driven decision-making. Partner with product, engineering, and service delivery teams toidentifyprocess optimization and product enhancement opportunities. Recommend and champion modern automation tools and practices. Balance research, customer feedback, stakeholder requirements, and timelines to deliver effective, scalable solutions. Apply knowledge of Agile,SDLC,CI/CD, and RelativityOneinfrastructure to guide analysis and recommendations. Minimum Qualifications Experience within the technology industry, ideally in a technical or data-centric role. Highly-developedcommunication, presentation, and cross-functional collaboration skills. Creative problem-solving and analytical thinking. Proficiencyin database design, data architecture, data mining, and data visualization. Solid experience with SQL, SDLCconceptsand/or software testing practices. Ability to translate technical insights for non-technical stakeholders Preferred Qualifications BS/BA in Computer Science, Engineering, Information Systems, Business IT, or equivalent experience. Microsoft Certified Solutions Expert (MCSE) or equivalent analytics/data certification. 4+ years of relevant experience. Hands-on experience with CI/CD toolingand deployment processes. Familiarity with Tableau, Jira, and Salesforce. Demonstrated ability to scale tools and processes across large organizations. Experience with cloud platforms, cloud-native distributed systems, and large-scale SQL environments. Knowledge of.NET (C#), Microsoft SQL Server, Microsoft Azure, Kubernetestechnologies. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $82,000 and $122,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Customer Service, Information Technology (IT) Services, IT Service Management (ITSM), Process Improvements, Project Management, Risk Management, Service Level Agreement (SLA), Service Levels, Services Management, Vendor Management

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role The Industry Analyst - TMEGS supports Telco, Media &Entertainment, Gaming, and Sports vertical strategy by delivering market-aligned insights and GTM enablement for these dynamic customer segments. This individual contributor, critical to developing our product management functionality where products are services, focuses on understanding buyer dynamics, technology adoption patterns, and partner ecosystem opportunities unique to TMEGS industries. Part of Presidio's vertical overlay structure, this role ensures service offerings address the specific needs of technology companies, media organizations, entertainment studios, and gaming enterprises including high-performance computing, content delivery, and digital experience requirements. Major Responsibilities: Research TMEGS industry trends including streaming technology evolution, gaming infrastructure requirements, and digital content workflows. Analyze technology adoption patterns specific to TMEGS segments including cloud migration, edge computing, and AI/ML implementations. Support Partner Strategy by identifying TMEGS-focused partner programs, technology alliances, and co-innovation opportunities. Develop deep understanding of TMEGS buyer personas from CTOs at tech startups to infrastructure leads at major studios. Create industry-specific value propositions addressing scalability, performance, and time-to-market requirements. Monitor competitive landscape including specialized TMEGS service providers and technology partners. Support TMEGS account teams with industry insights, solution positioning, and reference architectures. Track emerging technologies relevant to TMEGS including AR/VR, real-time rendering, and content personalization. Build relationships with TMEGS industry associations, technology councils, and innovation labs. Analyze TMEGS business models including subscription services, advertising technology, and digital distribution. Develop thought leadership on topics such as the metaverse, gaming infrastructure, and media supply chain transformation. Collaborate with Services Product Management to ensure offerings meet TMEGS performance and scale requirements. Support RFP responses with TMEGS-specific capabilities, case studies, and industry expertise. Coordinate with other industry analysts to share insights on digital transformation trends. Technology/Area of Specialization: Deep understanding of TMEGS technology stacks including content management systems, streaming platforms, and game engines. Knowledge of media workflows including production, post-production, and distribution technologies. Familiarity with gaming infrastructure requirements including low-latency networking and GPU computing. Understanding of technology company needs including DevOps, continuous deployment, and platform scaling. Experience with content delivery networks, edge computing, and performance optimization. Knowledge of TMEGS compliance requirements including content protection and data privacy regulations. Basic Knowledge, Skills, and Abilities: TMEGS industry expertise with understanding of technology innovation cycles and digital disruption. Strong analytical skills to assess rapidly evolving technology landscapes and business models. Excellent communication abilities to engage with highly technical and creative stakeholders. Innovation mindset to identify emerging opportunities in dynamic markets. Relationship building skills for engagement with technology leaders and digital innovators. Strategic thinking to position Presidio in fast-moving TMEGS segments. Technical acumen to understand complex architectures and performance requirements. Agility to adapt to rapidly changing industry dynamics. Required Skills: Bachelor's or Master's degree in telco, media &entertainment, gaming, and sports industries; Media Studies, Computer Science, or related field Master's degree preferred. 4-6 years of experience in TMEGS market dynamics, procurement processes, and technology adoption patterns with 3-5 years as a Business Analyst on complex technology initiatives Deep understanding of TMEGS industry dynamics, technology trends, and business models. Experience with digital transformation projects in media, entertainment, or technology companies. Knowledge of cloud platforms, content delivery systems, and digital experience technologies. Experience with business or technology consulting organization, with expertise in customer conversations and executive presence Strong presentation skills for executive and Industry executives. Ability to translate TMEGS business needs into services solutions. Industry connections and thought leadership presence preferred. Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, SharePoint). Demonstrated ability to deliver results in a fast-paced, client-facing consultative environment. Additional / Other Industry/Vertical Experience a plus Competencies Required: TMEGS Domain Expertise Digital Innovation Focus Technology Translation Market Agility Strategic Analysis Partner Ecosystem Navigation Thought Leadership Industry Technical Credibility Creative Problem Solving Physical Requirements: Combination of office work and industry engagement. Moderate travel (15-20%) for industry conferences, technology summits, customer innovation centers, and partner meetings. Standard office equipment use with extended computer work for research and analysis. May require attendance at industry events outside standard business hours. Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power of Generative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. DCW Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ***************** We are looking for Pega Lead Business Analyst at Wilmington, DE on Contract employment. Please find below the details of the position. =========================================================================== No Visa Sponsorship for this position =========================================================================== Job Description Position Title : Pega Lead Business Analyst Location : Wilmington, DE Length : Contract Required Skills • Pega CBA certification • IT industry experience • Years of experience as Pega Business Analyst • Years of experience in Financial / Banking domain • Exceptional knowledge about PEGA Direct Capture of Objectives (DCO) methodology • Experience in Pega Smart Disputes • Experience in Pega 7.x • Delivery of large scale systems. • Credit Card Disputes domain knowledge • A proven hunger to learn new technologies and translate them into working software • Ability to effectively communicate to internal and external business partners If you find yourself suitable for this position, kindly send your updated resume for this position and expected salary to reach us @ ************ Ext 365 Thanks & Regards Arun Prabhu V K HR Technical Recruiter | E*Pro Inc., Tel: ************ Ext (365) E*Pro Inc. | 1000 Route 9 North, Suite 303 | Woodbridge Township, NJ 07095 Additional Information

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented Preferred qualifications, capabilities, and skills Bilingual skills in English and Spanish

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Title: Business Analyst - Functional Position Type: 6+ Contract Location: Wilmington, DE 19801 ******MUST HAVE STRONG FINANCIAL BACKGROUND RELATED TO ASSET MANAGEMENT AND TRUST ACCOUNTING.****** Core Responsibilities:- Works with various business users and stakeholders to review current processes and systems to fully understand and document the current environment. Working with the IT Tech Lead, Project Manager and developers you will contribute towards the final state of the new software solution and workflows. This role is core to capturing and translating business requirements for consumption by the development team. You will also partner with the QA team to ensure requirements are tested in the test plan. Qualifications Base Qualifications:- · 6-10 years' experience in technology/system analysis or operational support environment or equivalent combination. Technical Skills:- · Gathers information from the clients, stakeholders and development team. · Develops appropriate requirement specifications for the project. · Liaison between the client and the development team. · MS Office Proficiency. · Project Management Software Skills (i.e. MS Project, MS EPM). · Excellent problem solving and troubleshooting skills. · Must have strong written and verbal communication skills. Additional Information Thanks & Regards, Neeraj Kumar | Sr. Technical Recruiter ************ X 4407 neeraj.kumar@askitc. com