Rad Pro Technical Specialist
Technical specialist job in Marseilles, IL
Radiation Protection Technical Specialist or Sr Radiation Protection Technical Specialist Position at LaSalle Nuclear Power Station in Marseilles, IL
This position can be filled at the Radiation Protection Technical Specialist - Job Code XCAN level OR the Sr Radiation Protection Technical Specialist level see minimum qualifications for each level below.
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Radiation Protection Technical Specialist
Expected salary range of $97,200 to $108,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Sr Radiation Protection Specialist
Expected salary range of $114,300 to $127,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
Is accountable for implementing the station technical programs such as Dosimetry, Instrumentation, respiratory programs, self-assessment, procedure implementation, and other programmatic processes as assigned. Implements the long-term planning processes of Constellation to ensure programs are up to date from a regulatory and a technical perspective.
Primary Duties and Accountabilities
Attend meetings representing Radiation Protection (RP) with regards to programmatic issues with Nuclear Oversight (NOS) and regulators.
Coordinate procedure changes to programs with the site and fleet and write transition plans to ensure appropriate communications and change management.
Tracking and monitoring RP metrics for technical programs and generate corrective actions to ensure programs are free of regulatory risk.
Work with fleet peers to benchmark and improve programs to industry best performance including cost, execution, and standardization.
Perform assessments of programs to identify problems and systematically correct
Implement corrective actions, self-assessments, and benchmarking into departmental and self-learning objectives and develop training material to be used to improve department performance.
Perform in field observations of work and ensure that appropriate standards of performance are met
Develop and deliver oral and written communications effective for all audiences.
Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department.
Radiation Protection Technical Specialist - Job Code XCAN
Minimum Qualifications
· Bachelor's degree in health physics or related science degrees (e.g. chemistry, physics, medical physics, etc.) with 1 year of related experience OR
· Current or previous Senior Reactor Operator (SRO) license with 5 years of related experience OR
· Associate's degree in health physics or related science degrees (e.g. chemistry, physics, medical physics, etc.) with 3 years of related experience OR
· High school diploma/GED with qualifications for ANSI 3.1 RP Technician OR 5 years of related experience
· Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Sr Radiation Protection Specialist - Job Code XCDF
Minimum Qualifications
· Bachelor&rsquos degree in health physics or related science degrees (e.g. chemistry, physics, medical physics, etc.) with 4 years of experience in applied Radiation Protection OR
· Current or previous Senior Reactor Operator license with 5 years of applied Radiation Protection experience OR
· Associate&rsquos degree in health physics or related science degrees (e.g. health physics, chemistry, physics, medical physics, etc.) with 6 years of applied Radiation Protection experience OR
· High school diploma/GED with 7 years of experience in applied Radiation Protection
· Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Radiation Protection Technical Specialist - Job Code XCAN
Preferred Qualifications
None
Sr Radiation Protection Specialist - Job Code XCDF
Preferred Qualifications
· Successful completion of National Registry Radiation Protection Technicians (NRRPT) or Certified Health Physicist (CHP) certification
Crisis Support Technician - On Call
Technical specialist job in Roselle, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
1st shift (6am-2:30pm) Tech Center
Technical specialist job in Chicago, IL
Computer Bench Technician Pay: $18/hr Join our team and help give electronics a second life! Our facility processes household electronics every day for recycling. While some items are scrapped for materials, others are salvaged, refurbished, and tested in our Tech Center.
About the Role
As a Bench Technician, you'll be part of our refurbishing and testing team. The Tech Center operates in three core departments:
Desktop Computers
Laptop Computers
Special Products (home electronics and consumer devices)
Your starting department will be based on your skills and experience-professional or personal. We also cross-train technicians across departments based on inventory and customer needs.
Key Responsibilities
Perform baseline testing and document specifications and functionality of assigned products.
Open and inspect computers, replacing basic components such as RAM, hard drives, and desktop power supplies.
Run BIOS scans and boot computers to internal servers for further diagnostic checks.
Test and reset special products, including cell phones, smart devices, speakers, car stereos, and soundbars.
Enter product specifications and test results into our internal inventory system.
Maintain productivity and turnaround goals while ensuring accuracy.
Growth OpportunitiesWe offer multiple career advancement paths within the Tech Center, including:
Inventory Specialist
Shipping Team Member
Secondary Tester (in-depth and hard-fail testing)
Repair Technician (advanced component replacement and repair)
What We're Looking For
Detail-oriented individuals with a passion for electronics
Basic technical skills and willingness to learn
Ability to follow instructions and meet productivity standards
Benefits with Inova Staffing
Medical Insurance - After 30 days
Holiday Pay - After probationary period
Chicago Sick Pay - After 30 days
Chicago Leave - After 90 days
Apply Today!
Submit your resume or call 219-###-#### with questions.
Inova Staffing is an Equal Opportunity Employer#GA #Talroo
Oracle EPM Support Analyst (Planning / FCCS / ARCS)
Technical specialist job in Chicago, IL
Job Title: Oracle EPM Support Analyst (Planning / FCCS / ARCS)
Duration: 12+ months
Job Details:
Seeking a skilled Oracle EPM Support Analyst to provide functional and technical support for Oracle Enterprise Performance Management (EPM) applications. The role involves monitoring, troubleshooting, and enhancing EPM modules such as Planning, Budgeting, Financial Consolidation, and Close (FCCS), and Account Reconciliation.
Key Responsibilities:
Provide day-to-day support for Oracle EPM applications including Planning, FCCS, ARCS, and Narrative Reporting.
Monitor system performance and resolve application issues in coordination with technical teams.
Support month-end and year-end close activities within EPM modules.
Assist users with data loads, metadata updates, and business rule execution.
Perform root cause analysis for functional and technical issues.
Coordinate with Oracle support for SR resolution and patch management.
Maintain documentation for configurations, processes, and issue resolutions.
Support enhancements, upgrades, and testing activities (SIT/UAT).
Collaborate with finance and IT teams to ensure alignment with business needs.
Information Technology Operations Specialist
Technical specialist job in Elk Grove Village, IL
Business Systems Analyst
Summary / Objective
The primary responsibility of the Business Systems Analyst role is responsible for project organization and execution and will participate in design, vendor evaluation, implementation, and management of multiple projects. This individual provides technical direction in the development and implementation of systems or in problem solving. Incumbent reports to the Director of Operations.
Essential Functions
All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned":
· Performs Systems Analysis/Database Design/Programming and Training.
· Performs analysis and makes recommendations in areas that require a high level of technical competency.
· Assists in modifying or creating databases within the SFDC.
· Performs a variety of complex programming tasks, such as designing, documenting, and integrating systems to improve efficiencies within SFDC and SAP.
· Provides technical training, guidance, and resource support for end users and Departmental staff.
· Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems. Coordinates conversions and upgrades to vendor systems.
· Performs as a project lead. Provides leadership and coordination on technology driven efficiencies with direction from the management team.
· In addition to all accountabilities of the Sr. Business Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high-level technical skills.
· Assists in developing user documentation and departmental policies and procedures that impact the use of application systems.
· Document and plan the projects of the system from the initial stage to final implementation and training stage.
· Acting as developer for Salesforce.
· IT document control and Management.
· Data Analyst - KPI's.
· Acting as liaison w/IT team in Morgan Hill and/or HQ w/stakeholders to meet the project objective.
· Performs other related duties as assigned.
Competencies
1. Customer/Client Focus
2. Decision Making
3. Initiative
4. Problem Solving/Analysis
5. Technical Capacity
6. Organizational Skills
Education and Experience Required
· Bachelor's degree in computer science, Systems/ Industrial Engineering, Business Administration or related field, and one to two years of post-graduate studies.
· Minimum of five years' experience in systems analysis and/or programming required with project management or leadership responsibilities.
· Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment is required in setting priorities of tasks among multiple assigned projects.
· Must have ability to communicate, motivate, and organize projects among a broad spectrum of personnel throughout the network, frequently under deadline pressure.
Skills Required
· SAP, or other ERP experience
· Salesforce CRM experience (or Microsoft Dynamics CRM or similar CRM system)
· Strong adaptability, analytical and interpersonal skills
· Effective communication skills (verbal, written and presentation)
Company Description
Anritsu, founded in 1895 in Japan, specializes in manufacturing advanced product inspection and detection equipment for the food and pharmaceutical industries. As part of the Product Quality Assurance division of Anritsu Corporation, we offer high-performing solutions such as X-Ray Systems, Checkweighers, Metal Detectors, and more, ensuring compliance with stringent quality standards and protecting brand integrity. With over 200,000 installations worldwide, Anritsu is a trusted leader in enhancing quality control and safety. Our local branches in the US, Europe, Brazil, and Mexico provide fast delivery, installation, and maintenance to support our clients' needs efficiently.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
IT Services Technician
Technical specialist job in Schaumburg, IL
Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?
Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL.
We'll Provide:
A collaborative work environment with the ability to learn about many different industries
Salary of $55,000-65,000
Room for professional growth
Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage
What You'll Do:
Provide support to end users via remote support sessions and on-site
Provide support for Microsoft technologies including Windows and Office 365
Configure and deploy new laptop and desktop systems
Document incidents and follow resolution procedures
Provide exceptional customer service at all times
Skills You'll Need:
1-2 years of previous technical support experience
Experience with building desktops and troubleshooting hardware issues
Enjoy working as part of a collaborative team and in a fast-paced environment
Analytical thinking, problem solving, and the ability to learn quickly
Ability to work a light, rotating on-call schedule
Technical curiosity!
Associate's or Bachelor's degree in an Information Technology related field is preferred
Experience with Active Directory and Group Policy a plus
Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: *******************************************************************
Technology Support Specialist
Technical specialist job in Chicago, IL
BIRDS ON A CABLE needs a new Starling … but what is a BIRD ON A CABLE ?
Birds on a Cable is a small and personal IT consulting company in Chicago that breaks the mold of your typical “IT Guy.” Flat out, we don't want to be that guy, and we don't want to hire that guy. We want to make complex and difficult computer topics easy to understand for our clients. In doing so, we also want to develop actual relationships with our clients. We want our clients to enjoy calling us instead of dreading it.
Our goal is to fix problems as efficiently as possible, with creative thinking to find the best solution for the situation. We work with the lights (and music) on. We work hard. Since we support everything from small startup shops to restaurants and law firms, we have an array of tricks in our tool belt and are always looking for more.
so what's THE JOB ?
We need a Technical Support Specialist in a full-time position. This includes the installation, repair, and tweaking of hardware and software for end users; as well as the coordination and planning for major projects and upgrades.
We are growing, and our clients are growing; there is limitless administration with M365, SharePoint Exchange, and even on-prem systems. There is so much opportunity for growth.
what are we looking for in an APPLICANT ?
Our new Bird will have a solid understanding of Windows-based environments and platforms, as well as OSX generalities. We need someone with strong hardware troubleshooting skills. Someone able to pinpoint software errors and resolve them permanently. A good teacher, reminding users how to print to PDF or access OneDrive from mobile phones. Someone available for a full-time position with a work-hard, play-hard personality.
Math is hard, but this JOB will be about:
31%: Face-to-face technical support to client end-users. New user onboarding and hand-holding. Responding to client (and fellow-Bird) requests from all angles, including: email, ticketing systems, chat. You will be on your toes.
37% Remote installs, configurations, and troubleshooting of software/hardware/network appliances in mixed environments.
25%: Communication of client needs, project opportunities, solution gathering.
7%: Meetings, happy hours, gatherings.
YOU would fit in at BIRDS ON A CABLE if …
You are a positive personality that can handle client interaction with care; you have a personal commitment to completely satisfying a customer.
You can work and think in a fast-paced environment. Some days move fast, and we shift from one support issue to the next without much of a breath.
§ You are self-motivated and independent. Some days move slow, and we have a list of projects that need start-to-finish tending.
§ You are technically savvy. You can identify or research a problem, and follow-through to resolution.
§ You are detail-oriented and possess strong communication skills.
§ You can roll with the punches of a young IT company, make a positive impact and help us grow.
§ You have ideas.
§ You have a sense of humor.
what do you NEED to apply?
2+ years professional experience providing software and hardware technical support services to end-users.
2+ years of experience supporting a Microsoft Windows environment.
Knowledge of basic networking concepts.
Ability to lift and transport equipment heavier than 50lbs.
so what are the PERKS?
We have medical, dental and vision plans available after a month on the job; a retirement plan after your first Birdversary (that's one year, happy hour included). We compensate with a traditional salary as well as bonus structure. We give a kickback for personal phone/tech use.
We believe in summer Fridays.
Casual dress, some free food, a good number of happy hours and outings.
Personal transportation is a big plus, but not a must.
INTERESTED?
Wonderful! We look forward to your application. Be sure it includes:
a COVER LETTER that illustrates why you're right for this position. We'd love to hear about the customer/client service moment you're most proud of in your career. Please note that communication is key, and this letter will demonstrate that you articulate your thoughts clearly. and
a SUCCINCT RESUME, complete with references. Anything that exceeds 2pgs will be discarded.
FINAL NOTES:
Candidates undergo a full background screening and credit check.
All applications remain confidential.
Operations Systems Support (Back-office)
Technical specialist job in Chicago, IL
Title: Operations Systems Support
Full-time
Our client is seeking an professional in Operations Systems Support who will manage operational systems and static data associated to their back-office platform. The role requires the individual to work with different functional areas to provide training and production support. The role requires the ability to perform deep analysis within the system and within the issues that arise.
The Operations Systems Support department sits within the operations function, with its focus being the back-office platform and associated static data management. Maintaining robust procedures and controls to ensure the firm meets the high-level expectations.
Responsibilities:
Monitor critical system import feeds associated to the XTP back-office platform.
Manage several projects including improving existing processes.
Maintain systems and required static in line with any new or changing regulatory reporting regimes.
Manage XTP back-office system changes and upgrades in line with business and exchange requirements.
Create daily control framework and daily processing efficiencies associated to client static data and regulatory reporting submissions.
Assist compliance with regulatory audit requests and queries.
Ensure written procedures are in place and up to date for the Department.
Efficient email management, including both personal and group mailboxes
Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges.
Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
Skills and Experience
Bachelor's degree in Finance, Business, or related field.
At least five (5) + years' experience working specifically with a trading Back Office system within an FCM, or similar organization.
Enhanced understanding of Futures & Options industry in areas including Reconciliations, Position Maintenance, Regulatory Reporting, and static data.
The ability to work with end users of the system, analyze their issue and put that into requirements for the vendor.
Experience with Microsoft Office
Excellent verbal and written communication skills
Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
IT Support Analyst (Tier 1/2- Onsite in Chicago, IL)
Technical specialist job in Chicago, IL
IT Support Analyst- Onsite in Chicago, IL- Contract to Hire
Optomi, in partnership with an industry leader, is seeking an IT Support Analyst (Tier 1/2) to join their team. This person will work on a remote, long term contract. They will help to diagnose and troubleshoot various issues related to network, systems, servers, and databases.
Responsibilities:
Address technical issues beyond Tier 1 capabilities
Troubleshoot various hardware, software, network, and systems issues through a ticketing system (Jira in this role)
Troubleshooting and patching servers and system settings
Escalate issues as necessary
Setting up conference rooms with Zoom and MS Teams
Utilize Active Directory for group policy and role based access control
Apply today if your background includes:
Experience troubleshooting various IT issues and escalating when necessary
Experience utlizing Jira or a similar ticketing system
Active Directory experience in a large organization- any Powershell/Python scripting is a plus
Monitoring logs and dashboards using different monitoring tools
Ability to work on site role in Chicago, IL (5x a week)
Information Technology Support Technician
Technical specialist job in Schaumburg, IL
We are seeking a hands-on IT Support Technician to join our team, providing critical support to 100+ onsite municipal staff members. You'll dig into a wide range of hardware, software, and infrastructure technologies, ensuring that the technology works and users are happy.
This is a full-time permanent position, paying an hourly rate plus benefits, in a unique environment that provides professional challenge and stability.
Your Mission
User Support - Desktop and laptop support for Windows 11
Systems & Administration Support - AD cleanup, management, and migration
Software & Application Support - Custom apps
Infrastructure & Backup Support - VMware, Veeam and Backup Exec,
Your Background
2+ years of professional IT support
Strong hands-on support for PCs, laptops, and hardware peripherals
Active Directory user management; exposure to AD migrations preferred.
Windows and Microsoft O365 expert
Basic understanding of servers, networking concepts, and troubleshooting
Squeaky clean criminal record - Must pass FBI fingerprint level background check
Apply today for immediate consideration!
Information Technology Specialist
Technical specialist job in Willowbrook, IL
Our client is a globally recognized established luxury fashion house specializing in high-end women's apparel. They are looking for an IT Analyst to provide technical support for their IT infrastructure. You will analyze system performance, troubleshoot issues, and implement solutions to optimize operations.
Key Responsibilities
Support day-to-day IT operations: network maintenance, system setup, software troubleshooting, and user support.
Collaborate on improving system reliability, connectivity, and performance across departments.
Develop and maintain scripts or automation tools to streamline workflows and data processes.
Assist with data reporting and visualization where you would be connecting Excel reports and datasets into Power BI dashboards.
Monitor system performance and proactively identify opportunities for optimization.
Ensure adherence to IT and security policies while assisting in documentation and process updates.
Partner with cross-functional teams to connect inventory workflows with the retail ERP system, ensuring accurate data flow for orders, receipts, adjustments, and reporting.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
Solid understanding of IT systems, networks, and software applications.
Exposure with Excel (advanced formulas, macros, VBA, or scripting) and experience connecting or transforming data for Power BI or other reporting tools.
Proficient in SQL
Strong problem-solving and analytical mindset with attention to detail.
Excellent communication and collaboration skills, comfortable supporting teams and helping non-technical users.
Computer Technician
Technical specialist job in Schaumburg, IL
Computer Technician
Long Term Contract
MGT is a national leader in public sector management consulting and services that delivers diverse business consulting services to a wide range of public sector groups. Celebrating its 51th year in 2025, the firm attracts exceptional talent and empowers them to exceed client expectations as they navigate the dynamic demands of public agency performance. Our mission is to impact communities for good.
This position provides technical support for all village employees. This position acts as the conduit for all requests on the computer systems and as the first line of technical support of defense in resolving computer-related problems. The position typically involves regular shifts with weekends off. There will be an on-call status during off hours and days in the case of emergencies to which response will be expected.
Essential Functions:
Provides basic and intermediate technical support on a variety of software and hardware issues.
Creates, administers, removes, and documents changes to user accounts in multiple applications and systems.
Works with end users and management to analyze current and future software needs and to suggest appropriate solutions. Works to make sure changes do not negatively affect other users.
Coordinates the daily management of file and print services.
Provides management with the appropriate documentation regarding the repair and purchase of computer equipment.
Communicates with other technicians, interns, or volunteers as to the functionality and services provided by the department.
Performs other duties as assigned.
Marginal Functions:
Installs software to include applications not supported in general by the village, but specific to the department. If the application is supported by an outside vendor, then the systems administrator is responsible for coordinating the installation with the vendor and staff.
Attends department meetings dealing with specific computer issues.
Contacts and works with agencies and support systems outside of the network.
QUALIFICATIONS:
Associate's degree in information technology, computer science, or a related field.
A minimum of one year of experience in Microsoft technologies along with intermediate knowledge of hardware and software support of end-users in a network environment.
Possession of a valid driver's license with the ability to drive a personal vehicle to different locations to perform work and/or to transport equipment.
Proficiency with current computer technology, job-specific software, and customer service systems.
Minimum Knowledge/Ability:
Knowledge of Microsoft family products (Windows Desktop, Server, and Office), computer components and accessories, and various internet browsers.
Ability to learn and perform specialized technical operations relating to the introduction of new hardware and software solutions.
Provide strong customer service to internal users in a technical environment.
Excellent analytical and communication skills.
Troubleshooting skills.
MGT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Desktop Support Specialist
Technical specialist job in Des Plaines, IL
The IT Technical Support Specialist - Sr. position will be responsible for ensuring proper IT technical support, allowing end users to accomplish their business tasks. Supports local and remote PC and mobile hardware and software, via direct or remote contact with the hardware and/or the end user, as well as performing network system administration. This position serves as the second-level escalation support to a third-party outsourced first-level helpdesk. Plans, implements, monitors and supports corporate hardware and software infrastructure. Deploys, administers, and supports corporate and remote office servers/desktops. Performs advanced system and user administration for the entire organization and design. Installs software and peripheral equipment onto corporate workstations. Manages and installs appropriate operating system and software upgrades, patches, printers, drivers, etc. Provides third-level support for issues which are escalated by the second-level service delivery team and first-level helpdesk. Resolves complex end-user requests for installs, problem diagnoses, and equipment repairs. Performs hands-on fixes, including software/ hardware install and upgrades.
IT Support Technician - Tier 1 - JAMF Pro
Technical specialist job in Lemont, IL
Objectives
Provide technical support for computer systems and users.
4.0 Tasks and Delivery
Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources.
Responsible for providing technical support for usage of mac OS and Windows OS computers.
Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro.
Responsible for providing access to projects, groups, mailing lists, and Slack.
Responsible for debugging issues with multi-factor authentication setup.
Responsible for Improving existing helpdesk service processes where applicable.
*
Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups.
Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services.
Responsible for onboarding new users at the facility/directorate.
Responsible for assisting with user communication as appropriate.
Responsible for updating and tracking customer-reported issues from submission to resolution.
Responsible for the fulfillment of IT service catalog requests from customers
5.0 Required Knowledge, Skills, and Abilities
2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support
Bachelor's degree in Computer Science, Information Technology, or related field
Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders
Strong verbal and written communication skills
Strong testing and troubleshooting skills to identify process bottlenecks
Self-starter and a team player
Hands-on knowledge using ticketing software (eg. ServiceNow)
Some experience working in UNIX/Linux environments
Some working knowledge of shell scripting or other coding experience
Senior DevOps - Tier 2 Support
Technical specialist job in Chicago, IL
Job Title: Senior DevOps - Tier 2 Support
A leading financial services organization is seeking a highly skilled Senior DevOps professional to join their Incident Management Support Team. This role focuses on hybrid-cloud operations, container orchestration, and enterprise-level technical support, with a strong emphasis on integrating DevOps processes into IT service management platforms.
Key Responsibilities:
Cloud Engineering: Manage and support applications and services in a hybrid-cloud environment (AWS preferred), ensuring performance, security, and cost-efficiency.
Container Orchestration: Administer Kubernetes clusters for deployment, scaling, and management of containerized applications.
ServiceNow Integration: Configure and integrate DevOps tools with ServiceNow to streamline incident management and IT service workflows.
Technical Support: Provide Level 2 support for complex software engineering, cloud infrastructure, and application performance issues.
Collaboration: Work closely with software development, deployment, and SRE teams to align operational practices.
Monitoring & Optimization: Implement monitoring and logging solutions to maintain system health and proactively resolve issues.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
2+ years of experience in DevOps, Software Engineering, or a similar technical role.
Demonstrated expertise in at least one major cloud platform (AWS, Azure, or GCP).
Hands-on experience with Kubernetes and containerized applications.
Proficiency with ServiceNow, including ITSM, ITOM, and other relevant modules.
Experience providing Level 2 technical support in fast-paced enterprise environments.
Strong analytical, problem-solving, and communication skills.
Benefits:
Hybrid work environment with flexible remote options
Tuition reimbursement and student loan repayment assistance
Technology stipend
Generous PTO and parental leave
401k with employer match
Comprehensive health benefits (medical, dental, vision)
About the Organization:
This organization is a globally recognized financial market utility, providing clearing and settlement services for derivatives and securities. They are committed to operational excellence, stability, and innovation while fostering a collaborative and supportive workplace.
IT System Analyst
Technical specialist job in Cary, IL
IT Systems Analyst
The Systems Analyst will be responsible for integrating, enhancing and maintaining business systems and reporting. The Systems Analyst will work with each department and Business Analysts to gather requirements, design solutions, and streamline implementation. Additionally, the Systems Analyst will be responsible for analyzing current processes and recommend opportunities for process optimization. The Systems Analyst will report to the Director of IT.
Primary Responsibilities
Maintain existing company reporting platform, using SQL databases, Excel, Excel PowerPivot, PowerBI/Power Query, and Crystal Reports
Simultaneously improve and consolidate company reporting platform into a consistent, easy-to navigate format
Implement cross-departmental reports, eliminating overlap
Assist in ERP system troubleshooting and maintenance as needed
Maintain data integrity, interpret and analyze data, checking for data integrity and address issues when found
Train users on leveraging reports and tools, tailoring training for both power users and novices
Provide front-line assistance to users experiencing hardware and software troubles
Help team members with System issues
SQL/Power BI Training
Education
Bachelors Degree in Computer Science or Business related field
Minimum of 2 years experience in a similar or related role
Required Skills/Experience
Thorough understanding of SQL language, queries, and constructs
Strong analytical skills, ability to interpret data as it applies to the company's needs.
Excel, PowerBI, PowerPivot, and related Microsoft reporting tools
Ability to establish and maintain positive working relationships with co-workers and to communicate and interact effectively with management, users and team members at all levels through both verbal and written means.
Experience with Syspro ERP system preferred
Location
Cary IL
Job Type
Full time, Exempt
Benefits
Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, Accident Advantage, Critical Care Protection, Cancer Protection, Hospital Confinement, 401k - with a 3% company contribution
Information Technology System Engineer
Technical specialist job in Willowbrook, IL
Systems Engineer - (Mid-Level - 3 to 5 Years' Experience)
Company: ShadowTech Labs
About ShadowTech Labs
ShadowTech Labs is a leading security technology firm specializing in secure computing platforms and advanced surveillance systems for critical infrastructure. We partner with industry leaders to deliver air-gapped, high-availability solutions that are compliant with stringent regulatory requirements.
Position Overview
We are seeking a talented Systems Engineer with 3-5 years of hands-on experience in designing, deploying, and maintaining mission-critical IT infrastructure. The ideal candidate will join our systems engineering team in Willowbrook, Illinois, reporting directly to our Systems Engineering & Information Technology Manager. Due to the sensitive nature of our work, U.S. Citizenship and the ability to pass a rigorous background investigation, drug screening, and working on location are required.
Key Responsibilities
• Design, implement, and support VMware-virtualized and bare-metal Windows and Linux server environments, ensuring high availability and security.
• Maintain and expand corporate IT environment, including Active Directory, Entra, Azure, Intune, SentinelOne, and other enterprise-level solutions.
• Configure and maintain network infrastructure such as routers, switches, and firewalls from Ubiquiti, Cisco, Fortigate, and Netgear.
• Develop and maintain automation scripts and tools (Bash, PowerShell, Ansible, etc.) for system provisioning and configuration management.
• Collaborate with cross-functional teams to integrate virtualization (vSphere, Hyper-V), containerization (Docker), and cloud-based resources when applicable.
• Assist in cybersecurity assessments, vulnerability scanning, and remediation; documenting findings in line with NRC RG 5.71, NEI 08-09, and industry best practices.
• Create and maintain technical documentation, runbooks, and standard operating procedures.
• Configuration of Active Directory, including group policy, and integrating Azure SAML authentication with other vendors.
• Configuration and troubleshooting a diverse spectrum of IoT devices such as cameras, motion sensors, and industrial automation appliances.
• Supporting day-to-day IT operations.
• Troubleshoot and resolve system, network, and application issues promptly.
Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered.
• 3-5 years of professional experience in systems engineering, with demonstrated Windows and Linux server administration expertise.
• 3-5 years of professional experience in virtualization and/or containerization, VMware VCP certifications are a plus.
• Proficient with networking, switching, and routing.
• Proficient in Microsoft Entra (Azure AD), Microsoft 365, and Active Directory.
• Excellent problem-solving abilities and attention to detail.
• Superior communication skills, both written and verbal. Desired Skills
• Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
• Experience with Netbox and Snipe-IT.
• Experience with SMB-level storage infrastructure; SAN or NAS.
• Ability to travel 20%.
• Ability to lift 30 pounds.
Desired Skills
Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
Experience with SMB-level storage infrastructure; SAN or NAS.
Security & Employment Requirements
• U.S. Citizenship and a compliant real ID are mandatory. Non-US Citizens cannot be considered.
• Willingness to undergo and pass a comprehensive background investigation and drug screening in accordance with 10 CFR 73.56.
• Ability to work on-site in Willowbrook, IL; no remote work options for this role.
What We Offer
Competitive salary ($80,000 - $125,000) based on experience, with bonus eligibility.
Benefits package including health, dental, and vision.
401(k) retirement plan.
Paid time off and holidays.
Opportunities for professional development, certifications, and career growth.
A collaborative, mission-driven work environment focused on cutting-edge national security.
Hiring Process
1. Virtual Interview
2. On-site Interview & Facility Tour
3. Offer & Acceptance
4. Background Check & Onboarding
ShadowTech Labs is an equal opportunity employer committed to diversity in the workplace.
Production Support Specialist
Technical specialist job in Arlington Heights, IL
Client : Airlines/Aerospace/Aviation
Title : Production Support Specialist/Production Support Analyst/Application Performance Monitoring Analyst/Application Performance Monitoring Specialist/User Support Specialist/Application Support Specialist/Application Support Analyst/Service Desk Specialist/Level 2 support specialist
Duration : 3-6 Months
Location: Arlington Heights, IL 60004
Shift : 3rd Shift from 23:30C-08:00C
***SCHEDULE: This is a midnight shift position (2330C-0800C) 100% ONSITE (Arlington Heights, IL) - with rotating days off, including weekends and holidays.
** If we call their first day Wednesday, they will work Wednesday, Thursday, Friday, Saturday Sunday
** They are off work Monday morning at 7:30am
**NOTE: Contractor must be available to train on days for about 2-6 weeks depending on how long it takes them. If they are willing and if time permits we have them train on afternoons for 1 to 2 weeks (this does not HAVE to happen but is beneficial for them to learn different items) and then they land on midnights for permanent.
_______________________
· Top 4 skill sets required for this role:
"Level 2 eyes on glass system monitoring / troubleshooting" experience, enterprise (mainframe) monitoring experience (including Application Performance Monitoring)---Service Desk, incident ticket processing. Level 2 system/mainframe troubleshooting.
Top 3 skill sets required for this role:
1. Attention to detail / ability to work under pressure
2. Previous level 2 application and/or mainframe support
3. Service desk / incident ticket processing
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
End User Support - Level 1
Technical specialist job in Lemont, IL
Title: Level 1 IT Support
Type: contract
Pay Rate: $20/hr
This onsite position focuses on Tier 1 support for user accounts, computer access, and general IT assistance. The right candidate will be personable, responsive, and technically versatile - someone who can troubleshoot Windows and mac OS issues, manage JAMF enrollments, and keep user access and account provisioning running smoothly. It's a great opportunity to support a high-profile scientific research environment while building enterprise support experience.
Skills/Experience:
2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support
Bachelor's degree in Computer Science, Information Technology, or related field
Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders
Strong verbal and written communication skills
Strong testing and troubleshooting skills to identify process bottlenecks
Self-starter and a team player
Hands-on knowledge using ticketing software (eg. ServiceNow)
This position is eligible for Medical, Dental, Vision
Data Center Operations Technician 1 - Graveyard Shift
Technical specialist job in Elk Grove Village, IL
About the job
Operations Technician 1
**Shift - 12am - 10am Sun - Wed***
Csquare is a global data center leader in retail colocation and interconnection services. The company operates a footprint of 61 data centers in 29 markets around the world, providing services to more than 2,300 leading enterprises, service providers, and U.S. federal government agencies. Centersquare brings proven operational excellence, global scale, flexibility, and customer-focused innovation together to provide a comprehensive portfolio of data center and interconnection solutions.
The Operations Technician 1 (O) is an entry-level position responsible for providing exceptional 24x7 data center support for internal and external customers. Primary responsibilities include installations, troubleshooting, monitoring, and documentation.
Primary Responsibilities
· Work directly with colocation customers to isolate and troubleshoot issues as necessary.
· Responsible for the installation and troubleshooting of all copper and fiber cross connects and run bundles of cables throughout a data center.
· Layer 1 cable testing, including light testing, continuity - Transmit/Receive, DB Loss Level, head-to-head testing. Terminate and test cabling using various connectors (LC/SC, RJ45).
· Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks.
· Manage and prepare incoming and outgoing customer tape backups/rotations and offsite transfers.
· Assume monitoring role for all critical systems utilizing Building Monitoring System. Provide visibility and support to the Facilities Team.
· Follow all global policies and procedures. Effectively escalate events in a timely manner to the appropriate team.
· Perform and execute installation/de-installation projects that would include the racking and stacking, dressing cabling and labeling.
· Work efforts which require work with ladders and various hand tools.
· Employee's assigned work shift can vary based on site coverage requirements. Shifts include nights, weekends, and holidays. On-call and overtime will be necessary depending on workload requirements.
· Lifting of hardware equipment required up to and in excess of 50 pounds. Standing, bending and kneeling as required to perform this task. Server lifts can be utilized where applicable.
· Perform additional/other duties as assigned such as (but not limited to): Physical Security (monitoring and controlling access to the data center), cleanliness and appearance of raised floor (including physical clean-up) and shipping/receiving duties.
Experience & Qualifications
· High School Diploma or equivalent required, operational and technical experience in an IT environment preferred.
· IT certification is desired.
· Experience with the installation, testing and terminating of copper, fiber (multi & single mode) and coaxial cable is desired.
· Windows operating system navigation, general commands and system programs/processes knowledge and experience.
· Security clearance via Government or other agency background check may be required for customer support.
· Excellent communication and organizational skills are required.
· Strong team player.
Employer will not sponsor visas for this role
Csquare
is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.