Technical specialist jobs in Des Plaines, IL - 2,040 jobs

A leading insurance brokerage is seeking a Mergers and Acquisitions Analyst to support the M&A team in evaluating and acquiring insurance brokerages. The analyst will conduct financial analyses, assist in transaction execution, and coordinate projects with cross-functional teams. Candidates should have a background in finance or accounting, with relevant M&A experience preferred. This role offers competitive pay and career advancement opportunities in a dynamic environment. #J-18808-Ljbffr

Robert Half is looking for a skilled Help Desk Specialist to join our team in Munster, Indiana. This long-term contract position offers an excellent opportunity for individuals passionate about providing technical support and resolving IT issues efficiently. The ideal candidate will bring strong troubleshooting capabilities and a customer-focused approach to ensure smooth operations. Responsibilities: • Address and resolve 40-60 user support calls daily, ensuring timely and effective assistance. • Diagnose and troubleshoot Tier 1 technical issues, escalating complex matters to Tier 2 support when necessary. • Perform Active Directory tasks, including unlocking accounts and resetting passwords. • Maintain accurate records of all issues and resolutions using the designated ticketing system. • Collaborate with team members to manage and prioritize incoming support tickets. • Provide clear and concise end-user documentation to assist clients in resolving recurring issues. • Utilize tools such as HP diagnostics and Citrix technologies to assess and resolve hardware or software concerns. • Deliver exceptional customer service, ensuring that users feel supported and informed throughout the troubleshooting process. • Stay proactive in identifying and resolving simple technical issues independently. • Contribute to team efficiency by coordinating efforts and sharing insights into common user challenges. Requirements: • Minimum of 1-2 years of experience in IT Helpdesk or technical support roles. • Proficiency in Active Directory tasks, including account administration and password management. • Strong troubleshooting skills with the ability to manage multiple tasks simultaneously. • Familiarity with tools such as HP diagnostics and Citrix technologies. • A+ Certification is advantageous but not mandatory. • Excellent communication skills with a focus on delivering customer-first solutions. • Ability to create user-friendly documentation for end-users. • Eagerness to learn new technologies and grow within the IT field. Benefits available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professional are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

Salary: $28-$32/hour (Depending on Experience) Industry: Manufacturing/Trading (Client company industry) Required Qualifications: Associate degree in business, operations, logistics, or related field. Minimum 2 years of experience in an operations or customer solutions environment. Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems. Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs. Ability to sit for extended periods, use office equipment, and occasionally lift 10-15 lbs. Local travel may be required; infrequent overnight travel possible. Responsibilities: Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs. Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes. Collect and organize inbound/outbound warehouse documentation and upload into DocuWare. Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations. Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports. Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively. Escalate issues when needed and ensure all stakeholders remain informed. Promote a positive workplace environment and adhere to all company rules and policies. This job description is a summary and may not list all duties and responsibilities.

**Our promise to you:** Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 908 N ELM ST **City:** HINSDALE **State:** Illinois **Postal Code:** 60521 **Job Description:** **Primary Address: 908 N Elm St Ste 404 Hinsdale IL 60526 (limited travel to other clinics as needed) ** **Schedule: Mon-Thurs 830-5pm Fri 8am-430pm** + Reconciles daily payments and adjustments against sign-in sheets, encounter forms, and the system, correcting discrepancies before daily close. + Prepares and processes daily bank deposits. + Utilizes knowledge of ICD-9 and CPT-4 coding applications for accurate billing. + Coordinates copying and printing tasks for the department. + Maintains logs for equipment and service needs. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required), Technical/Vocational School **Pay Range:** $17.47 - $27.94 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** UChicago Medicine AdventHealth Medical Group **Schedule:** Full time **Shift:** Day **Req ID:** 150660318

Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker). * Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support * Provide Tier 1 technical support for hardware, software, and network-related issues. * Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services. * Manage Active Directory accounts, including password resets and group memberships. * Respond to user requests via ticketing system, phone, and email. * Assist with onboarding and offboarding processes, including account setup and equipment provisioning. Cybersecurity Monitoring * Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM). * Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections. * Escalate potential threats to senior IT staff. * Support basic compliance and security hygiene initiatives. Networking Support * Assist with troubleshooting network connectivity issues. * Perform basic switch port checks and cable management. * Document network configurations and changes. Documentation & Collaboration * Maintain accurate records of support activities, system configurations, and procedures. * Collaborate with IT team members on projects and departmental initiatives. Qualifications * Associate or bachelor's degree in information technology, computer science, or a related field. * Strong interest in endpoint management, cybersecurity, and IT support. * Basic understanding of Windows OS, Microsoft 365, and networking fundamentals. * Excellent communication, troubleshooting, and organizational skills. * Ability to work independently and collaboratively within a team. * Eagerness to learn and grow in a dynamic IT environment. Preferred Skills (Not Required) * Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM). * Exposure to cybersecurity platforms and monitoring tools. * Experience with ticketing systems (e.g., ServiceNow, Jira). * Basic scripting knowledge (e.g., PowerShell, Bash). EEO-M/F/D/V At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs. Benefits and other Compensation Programs At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations. We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply): * Medical, dental and vision * Health Savings Account (HSA) / Flexible Spending Accounts (FSA) * 401K plan with a company match - 100% match on the first 5% you contribute * Short- and Long-term disability coverage * Life Insurance and AD&D - 100% paid by employer * Employee Assistance Program (EAP)

Department: MED-Central IT Salary/Grade: NEX/15 Provides standard installation and maintenance to users regarding workplace endpoint technology. Diagnoses and resolves user problems, questions and inquiries utilizing hardware and software testing tools and techniques. Coordinates standard projects, working closely with peers and users to deliver optimum service. Implements policies, procedures, and standards and ensures their conformance with information systems goals and procedures. This position is homed in the centralized Feinberg IT group and sits on the customer support team supporting the Feinberg School of Medicine. Specific Responsibilities: Strategic Planning * Assists in the creation of workplace endpoint technology initiatives. Administration * Recommends modification of practices and procedures to increase effectiveness or efficiency. * Authors Scopes of Work for small projects. * Creates and maintains user documentation. Development * Installs, repairs and adjusts workplace endpoint technology using standard tools and test equipment while following established procedures. * Performs such tasks as replacing components, wiring circuits, taking test readings, and evaluating problems. * Performs routine preventive maintenance tasks in accordance with established practices. Performance * Diagnoses and resolves complex problems, questions and inquiries encountered by clients according to established practices Infrastructure * Adobe Creative Cloud Suite * Box Collaborative Storage * identity management/provisioning * information security * Linux Operating System * Mac OS X Operating System * Microsoft Exchange * Microsoft Lync * Microsoft Office (Word, Excel, Powerpoint, Access, Outlook) * Microsoft SharePoint * Server hardware * Storage hardware * Windows Operating System Compliance * FERPA * FISMA * HIPAA * HITECH Analytical * critical thinking * Debugging * decision making * judgment * problem solving * read & interpret technical drawings * Troubleshooting * use-case analysis Project * collaboration and teamwork * facilitate collaboration * functional documentation * organizational skills * planning Miscellaneous Performs other duties as assigned. Minimum Qualifications: * Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience. * 2 years IT, CS user support or other relevant experience required. Target hiring range for this position will be between $27.06 to $33.48 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data. #LI-MB1 Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization. Location: This position will be located on-site at Reliable Fire Equipment in Alsip, IL; Reliable is a division of The Hiller Companies, LLC. Pay Range: $32.52/hour - $37.94/hour Key Responsibilities: * Respond to incoming support requests in a timely and courteous manner. * Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. * Document and track all support requests in a help desk ticketing system. * Escalate complex issues to higher-level support staff as needed. * Install, configure, and maintain software applications and operating systems. * Perform regular maintenance tasks on hardware and software systems. * Provide end-user training on software applications and systems. * Communicate technical information to non-technical users in a clear and concise manner. * Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. * Other duties as assigned.

Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Great Lakes, IL. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. How Role will make an impact: Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance Requirements: What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What Sets you apart: IAT II Certification: CCNA, Security+, CND, OR SSCP

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** The IT Support Specialist position is expected to provide exceptional customer and managed IT services to our clients and employees. This opportunity will be located at our Oak Brook, IL office. Primary responsibilities include providing computer support to students, faculty, and employees which includes PC, Server, LAN, A/V and software support, among other items. The IT Support Specialist also provides escalated support to the Personal Support Center on a rotating basis. The support department runs 24x7x365 and IT Support Specialist may be required to provide support during off hours or at off-site locations. Assignments of duties and daily tasks can change on a regular basis and focus can be reflected in a change in accounts supported. The IT Support Specialist is managed on their performance, customer service, adherence to processes, and continued commitment to success and learning. Communication & Professionalism: The IT Support Specialist's role is one that supports multiple clients in various technical scenarios. Maintaining excellent customer service and professional communication is critical to the success of individuals within this position. Be accountable for seeing assigned cases and tasks to completion by providing detailed documentation of troubleshooting steps taken for each support request. After completion, ensure user expectations are met to ensure the issue is fully resolved Ensure productivity metrics are achieved and standardized processes are followed Ensure professional and courteous communication is maintained in all interactions including face to face, over the phone, via email, and chat correspondences. Adhere to and enforce company and client information security policies Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer Technical Support: Maintain and support a mixed PC and MAC technology environment Diagnose and repair telecom and networking infrastructure partnering with Network team for guidance Partner with other ITSS staff and leadership to develop Standard Operating Procedures, FAQs and maintain knowledgebase content Support user accounts within Active Directory, Microsoft 365 and Microsoft Exchange Participate and maintain real-time inventory controls of assets, including procurement, deployment of and decommissioning of equipment Coordinate and set up AV for company meetings, including testing and setting up hardware Actively participate in departmental & client meetings Be available in the event of outages and urgent needs (may be after hours) Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer When applicable be available to assist other teams such as the Personal Support Center, Network and Server administration teams for assistance on other duties as assigned. Requirements Minimum 2 years' experience supporting Windows & MAC operating systems in a corporation environment Knowledge of Windows desktop operating systems and basic office applications Experience administering user and group objects in Active Directory Experience administering Office 365/Exchange mailboxes Ability to provide after-hours support Strong interpersonal and communication skills Attention to detail, with a focus on systems processes adherence and organizational skills Strong analytical and problem solving skills Self-starter with the ability to work independently as well as within a team environment Periodic weekly travel is required to remote sites for on-site support Preferred Skills: Experience supporting Office 365 and Windows server platforms Experience working with Active Directory Experience supporting Cisco IP phones and Call Manager Education, Certifications and Licensures: Two year degree or higher is preferred or equivalent work experience Microsoft, CompTIA A+ or other technical certificates desired Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation. Salary Description 50,000-55,000

Wiss, Janney, Elstner Associates Inc. (WJE) is a global firm of engineers, architects, and materials scientists committed to helping solve, repair, and avoid problems in the built world and construction industry. Since 1956, our applied experience from more than 175,000 projects and our state-of-the-art laboratory and testing facilities have made WJE a leader in providing innovative yet practical solutions to the clients we serve. From historic preservation to post-disaster safety assessments, we respond to the most challenging problems in the built world. Position Summary: This position is a contract-permanent opportunity and is based at our corporate headquarters in Northbrook, Illinois. This individual will be part of a team that supports 750+ staff members throughout the US and internationally, in office and in the field. The Service Desk Specialist responds to requests for assistance, troubleshoots, and resolves basic user IT issues. Typical Functions: Technical Support Deliver timely, seamless end-user support with efficient tracking and documentation Troubleshoot hardware and software issues, including desktops, laptops, printers, phone systems, and peripherals. Escalate complex issues to the appropriate senior IT staff member User and System Administration Perform hardware/laptop/desktop and software/application deployment, refresh cycles, patch management, imaging Assist with maintenance and administration of Microsoft Office 365, network devices, and cloud-based services Assist in Email and System administration using Mimecast, SCCM, Intune and other various infrastructure applications Research and apply new technologies to improve efficiency and productivity Documentation and Training Create and update technical documentation, including user guides and knowledge base articles Provide user training where needed on basic device functionality Security and Compliance Ensure compliance with security policies, industry standards, and regulatory requirements where applicable Participate in audits and testing Requirements: Associate degree in Information Technology, Computer Science, or equivalent experience required. Bachelor's degree preferred 5+ years of equivalent experience in a service desk environment Basic understanding of networking, operating systems (Windows, mac OS, Android), and hardware components Strong problem-solving skills and a willingness to learn Excellent communication and customer service skills Industry certifications such as CompTIA A+, Network+, or Microsoft Desktop are a plus Personal Attributes Strong written and oral communication skills Strong interpersonal skills Able to conduct research into networking issues and products as required Ability to present ideas in user-friendly language Highly self-motivated and directed Keen attention to detail Proven analytical and problem-solving abilities Ability to prioritize and execute tasks in a high-pressure environment Strong customer service orientation Experience working in a team-oriented, collaborative environment Culture, Compensation, and Benefits: Wiss, Janney, Elstner Associates, Inc. (WJE) is a global firm of engineers, architects, and materials scientists. Clients worldwide seek our expertise to solve the most significant, interesting, and challenging problems in the built world. Our applied experience from more than 175,000 projects combined with unparalleled laboratory and testing capabilities have made WJE a leader in providing innovative yet practical solutions to the clients we serve. Working at WJE is a team endeavor characterized by a culture of trust and personal responsibility. We encourage open communication, continuous learning, innovative thinking, ongoing mentoring, and free-flowing collaboration. We seek highly talented and hard-working individuals who want to be challenged, who want hands-on work, who want to set a higher standard, and who want to be mentored by the industry's most accomplished experts. People with outstanding Character, unwavering Commitment to our core and culture, strong Expertise, and genuine Enthusiasm for their work. Learn more about the Extraordinary People we hire at WJE at ******************* WJE offers a robust, total compensation structure, where the hourly rate is just one component of an employee's annual earnings. Additionally, employees may be eligible to receive overtime and variable compensation based on personal and company performance, often resulting in above-market annual earnings. Actual hourly rate will be based on several factors including consideration for a candidate's qualifications, skills, competencies, and proficiency for the role while remaining mindful of our commitment to internal equity. A good faith estimate of the starting hourly rate (gross) for this position is in the following range: $28.65 - $42.98 This non-exempt position is also eligible for WJE's industry-leading, total rewards package which enables our employees to grow and thrive with comprehensive health and financial benefits including: Robust and affordable health plans for employees and their families, including HSA as well as low and high-deductible PPO options Generous 401(k) matching of 110% for the first 6% of eligible pay vesting immediately Time off to care for yourself and others Investments in employees' educational assistance and professional development Learn more about WJE's total rewards package here. WJE is an Equal Opportunity Employer. We invite all qualified applicants to apply including individuals with disabilities and protected veterans (VEVRAA federal contractor). WJE will consider qualified applicants with criminal histories in a manner consistent with the requirements of Fair Chance Ordinances.

The Role At Green Thumb, continuous innovation is a key focus area as we seek to create the best product experiences for our consumers. As the Technical Associate, Product Innovation - Vape, Conc, Spec you will play a critical role in bringing our innovation strategy to life within our vape and concentrates categories, with a focus on scaling proven innovations across our full fleet of markets. This role requires strong project management skills, collaborative execution, exceptional attention to detail, and strong technical knowledge of extraction methods, oil specifications, and vape hardware components, as we seek to deliver products that both delight our consumers and strengthen our market position. This is a hybrid role, requiring 2 days per week in our Chicago office. You will also be asked to travel to our production facilities on a periodic basis (~1x/quarter). Responsibilities Support new-to-world product launches, assisting Technical Manager, Product Innovation - Vape, Conc, Specialty with key tasks and deliverables throughout the product launch process Lead market expansion projects throughout the entirety of the product launch process, inclusive of launch timelines, risk assessments and reporting of performance metrics Demonstrate fluency on highly technical extraction processes and both oil and hardware specifications Extrapolate highly technical product data and specifications to inform overall product and project plans Drive the packaging artwork development process for all market expansion projects Manage all packaging workflows through our internal quality control system Lead the development of any market-specific formulations and/or packaging structures, due to regulatory restrictions Collaborate with Brand and Regional Marketing teams to drive clarity on timelines and deliverables, enabling smooth and successful product launches Work directly with our production sites to ensure operational readiness ahead of launch Understand all state-specific regulations impacting both formulations and packaging Qualifications 1+ years of EITHER: 1) Cannabis lab/R&D experience - with a focus on extraction OR 2) Cannabis/nicotine vape hardware development experience Strong technical knowledge of extraction methods, oil specifications, and vape hardware components; must be able to participate in highly technical conversations with both internal and external stakeholders and translate technical details effectively to cross functional partners and downstream production teams Demonstrated ability to balance multiple priorities and projects simultaneously Strong detail orientation and organizational skills Ability to navigate ambiguity and remain focused and positive amidst shifting priorities Ability to collaborate with and influence project stakeholders across different cross functional departments Strong product acumen and cannabis knowledge Strong understanding of project management methodologies; formal certification like PMP a plus Proficiency with basic Microsoft Office required; proficiency with project management tools, including Microsoft Suite, MS Project, etc., a plus Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license Must be a minimum of 21 years of age Must be approved by state badging agency to work in cannabis industry #LI-HYBRID The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$85,000-$100,000 USD

IT Help Desk Technician, this dynamic and innovative individual is solution oriented at heart, with experience to back it up. You will be responsible for all aspects of Surge IT Support, Inc., Help Desk Support. We are looking for an individual with 2\-3 years of Help Desk or Computer Network experience to provide fast and useful technical expertise and assistance on computer systems. You will answer queries on basic\-advance technical issues and offer advice to solve them. The goal is to create value for clients that will help preserve the company's reputation and business. Skillset This Intermediate\-level Help desk technician must have: · Strong interpersonal skills · Solid technical knowledge · Confident & Effective communicate skills, able to understand complex problems and explain solutions in simple terms. · Must be customer\-oriented and patient to deal with difficult customers. Duties Serving as the first point of contact for customers seeking technical assistance over the phone or email Performing basic\-intermediate remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Walk the customer through the problem\-solving process Provide some support to entry\-level support personnel Direct unresolved\/complex issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow\-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Requirements Experience a help desk technician or other customer support role Tech savvy and working knowledge of office automation products, databases and remote control Knowledgeable of computer systems, mobile devices and other tech products Ability to diagnose and resolve technical issues under pressure Proficiency in English Excellent communication skills Customer\-oriented and cool\-tempered IT Certifications: Cloud management & automation; data center virtualization; network virtualization; digital workspace, desktop and mobility Benefits Hourly position Part\-time or Full\-time Computer "}}],"is Mobile":false,"iframe":"true","job Type":"Any","apply Name":"Apply Now","zsoid":"695123495","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"0\-1 year"},{"field Label":"City","uitype":1,"value":"Elgin"},{"field Label":"State\/Province","uitype":1,"value":"Illinois"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"60123"}],"header Name":"IT Help Desk Technician (Intermediate \-Level)","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00267007","attach Arr":[],"custom Template":"2","is CandidateLoginEnabled":false,"job Id":"**********00283024","FontSize":"15","location":"Elgin","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}

Solutions for Today's Challenges. Vision for Tomorrow's Opportunities. Join William Blair, the Premier Global Partnership. The Technology Support Analyst will deliver high quality, effective technical support for the firm's desktop hardware and software systems, ensuring exceptional client service to end users. Administer and monitor technical support workflows through the help desk ticketing system. Assess and prioritize the end user inquiries and issues. Perform setup, maintenance, troubleshooting and repair activities for user hardware and software solutions. Assist end users with requests and issues to ensure the daily availability and proper operation of their devices and desktop software. The employee in this role will be required to work in the Chicago office 5 days a week. This position requires flexibility in work hours, including the ability to work evenings and weekends up to six times per year. Candidates should be prepared to adjust their schedules to accommodate these occasional demands. Responsibilities include but may not be limited to: Deliver high quality, effective technical support for the firm's desktop hardware and software systems. Assess and prioritize the end user inquiries and issues. Ensure that requests are handled in accordance with service level agreements. Utilize established help desk workflow procedures and tools to provide prompt action, detailed communication and complete resolutions. Identify, troubleshoot, analyze and resolve user technical issues. Apply fixes and document solutions. Document and report on issue status to Technology Client Support management. Escalate complex issues using established procedures. Perform setup, maintenance and upgrades of user hardware and software solutions in conjunction with Technology Client Support team members and other system administrators. Administer desktop security protocols according to IT Security procedures. Document and report security incidents to team management. Ensure all activities are in compliance with applicable rules, regulations, policies and procedures. Additional responsibilities as requested. Qualifications: Bachelor's Degree in IT related field preferred. 2 - 5 years of experience in technical support or systems administration required; financial services industry experience preferred. Strong problem resolution skills. Strong time management and prioritization skills. Ability to work effectively in a team environment. Ability to collaborate across multiple functions. Attention to detail and quality. Technical knowledge and training in multiple key elements (data/voice communications, servers, networks, desktop) of the firm's computing environment. Knowledge of core technology industry trends and best practices. Strong written and verbal communication skills. Physical Requirements: Lift and push objects (i.e. IT hardware); reach with hands and arms, bend, kneel (i.e. plug in cables), and perform other moderately strenuous activities; occasionally lift or push up to 40 lbs. #LI-Onsite #LI-CH A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position. This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives. Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits. Salary Range$70,000-$100,000 USD About Our Firm William Blair strives to attract qualified candidates who specialize in investment banking, investment management, private wealth management, and other strategic resource groups. We are committed to empowering our colleagues to deliver client success and engage in our communities. Our firm has delivered trusted advice for nine decades, continuing to deepen our expertise and relationships across asset classes and markets throughout North America, Europe, Asia, and Australia. We provide advisory services, strategies, and solutions to meet clients' evolving needs amid dynamic market conditions and varying industries. What sets us apart is that we are an independent partnership, with colleagues who have unique experiences, perspectives, and backgrounds. We empower our people to bring their best thinking so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect. We invite you to learn more about us by visiting williamblair.com. William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v Be aware of hiring scams: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process. Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission. Download William Blair's privacy policies for job applicants: California Consumer Privacy Act Privacy Notice (CCPA) General Data Protection Regulation Privacy Notice (GDPR) Contact us should you have any questions or concerns.

TekPro Engineering is looking to hire a Field Service Technical Support Specialist immediately! These positions offer competitive pay rates, long term job security, full benefits, and future career growth. This position will not be available for long so please inquire immediately if interested! Must Haves: Performing demonstrations and installations for customers - on Epson, HP, and Canon wide format printers, scanners, laptops, etc. Installing and calibrating wide format printers Training end users on equipment purchased from IT Supplies Creating sample prints Answering technical questions about the products we sell Coordination of installation dates and details Possessing technical expertise on color management, RIP software and print production workflow Nico Conwi - Hiring Manager Mobile: ************ Email: **********************

Controls Application Engineer / Technical Support Sales Specialist Industry: Industrial Machinery Manufacturing About the Role: Join a leading industrial machinery manufacturer as a pivotal member bridging engineering expertise with sales acumen. This role demands a hybrid professional: someone grounded in electrical controls engineering who thrives in customer-facing technical sales and hands-on project support. You'll be the technical backbone that supports sales teams while engineering and commissioning control systems for smaller-scale integration projects. Key Responsibilities: Sales Technical Support Partner with sales during Request for Quote (RFQ) walkthroughs to capture critical system details that ensure precise, competitive proposals. Conduct thorough site assessments going beyond initial walkthroughs to validate system parameters and identify installation complexities. Collect and document critical data such as motor horsepower ratings, drive specs, enclosure requirements, conduit pathways, operator interface needs, and field device layouts. Collaborate with electrical contractors to develop clear, actionable installation scopes and task lists to streamline proposal accuracy. Facilitate contractor site tours, answer technical queries, and critically assess proposals to recommend best-fit solutions. Control Systems Engineering Design, draft, and deliver electrical schematics and bills of materials for projects scoped under 200 engineering hours. Develop and troubleshoot PLC and HMI programs, primarily leveraging Rockwell Automation platforms and other industry-standard tools. Lead panel testing, ensuring pre-commissioning readiness before field deployment. Oversee commissioning and startup activities on-site for smaller integration projects, typically completed within a week. What We're Looking For: Bachelor's degree in Electrical Engineering (BSEE), Mechanical Engineering (BSME), or comparable experience. Proven ability to follow through on commitments with meticulous attention to detail. Strong interpersonal and communication skills, able to confidently engage technical and non-technical stakeholders. Hands-on industrial plant experience preferred, ideally within manufacturing environments. Solid organizational and analytical mindset, capable of managing multiple project details simultaneously. Technical self-confidence coupled with a customer-oriented sales approach. Willingness to travel approximately 25-30% of the time, mainly short trips. Proficiency in AutoCAD and Microsoft Office suite (Word, Excel). Demonstrated experience programming Rockwell Automation PLCs and HMIs (Panelview ME/SE, Wonderware, Ignition). Why This Role? You'll be joining a company that values engineers who can sell smartly and sell engineers who can deliver smartly. If you want a role where your technical skills directly impact customer success while growing sales opportunities, this is the place.

General Function: Responsible for providing in person college-wide training, support and delivery of technological solutions. Responsible for support and implementation of end user technology needs. Serves as a liaison between the user community and Information Technology, providing outstanding customer service in person, online, or by phone Working Hours: Monday-Wednesday: 2:30 pm - 9 pm Thursday: 3 pm - 9 pm Friday: Off Saturday: 7:30 am - 1 pm Experience: * Understanding of a wide variety of operating systems. * Understanding of support tools. * 2 + years experience supporting Windows desktop/laptop PCs. * 2 + years Remote Desktop support experience. * 2 + years of experience with customer service, providing remote technical support. * Ability and willingness to work outside of normal and traditional hours. * Ability to handle a wide variety of customer service situations. * Able and willing to learn new as well as existing technologies. * Able to multi-task. * Be a contributing member of a Technical Team. * Excellent interpersonal, verbal and written communication skills with ability to handle customer concerns over telephone or through personal contact. * Experience working in a team-oriented, collaborative environment. * Familiar with a problem management ticket system. * Familiarity with Active directory. * Have knowledge of commonly used concepts, practices, and procedures within the Information Technology field. * Knowledge and experience of customer service practices. * The ideal candidate is detailed oriented and thorough; must be able to follow-through to the completion of a task. * Experience in higher education or a campus environment Working Conditions/Physical Requirements: Work is primarily indoors. Physical activities include light to medium work of up to 50 lbs. which includes lifting and moving computers, hardware, peripherals and related furniture or equipment. Some tasks will require the use of a ladder. Education: Associate degree or two (2) years of equivalent experience. Related certifications a plus including current Microsoft Windows operating system, Microsoft Office Suite, CompTIA A+, Help Desk Institute, ITIL.

Benefits: 401(k) matching Bonus based on performance Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Job Description: Support Technician Advanced Intelligence Engineering is a Managed Services IT Provider located in Wheaton, IL. AIE services the SMB marketplace in Chicago and the suburbs, providing cutting edge technology support and solutions. The Help Desk Technician provides first tier technical and functional support by telephone, email, remote computer and on-site visits to AIEs client community. Duties and Responsibilities Provide first response for inbound support calls, create tickets, determine SLA and assign to the correct queue Monitor and triage incoming tickets and monitoring alerts in AIEs ticketing system Install and coordinate repair of a wide variety of computing devices and peripherals on the desktop and attached to network Troubleshoot and resolve desktop level issues via remote access tools relating to installation, configuration and functional / technical support including Web browsers, back-ups, wired and wireless setups, printers, email, third party client applications, and Web applications Work with other IT vendor technical support organizations to perform root cause analysis and develop permanent solutions to prevent recurring issues Coordinate depot support for incoming desktops and laptops Provide on-boarding assistance to the network engineering team for new clients Complete infrastructure project related tasks, as assigned Develop and document technical help desk procedures Provide back-up technical support assistance to other technicians on the Help Desk Team as needed Qualifications: 1-2+ years experience in desktop and/or network troubleshooting and support HP/Dell/Lenovo Laptops/Desktops: user setups and migrations to new equipment/troubleshooting Experience with Windows OS 8/10/11 Understanding of switches, VPNs, remote access technologies, networking (e.g. DNS, DHCP) Candidate must possess excellent written and verbal communication skills Currently possess or able to achieve one or more of the following certifications within 180 days of hire: Network+, A+, Security+oMD-100/MD-101 MS Modern Desktop Administrator AssociateoAZ-104: Azure Administrator Associate, MCSA: Office 365 Solutions Associate Other Requirements: Must be able to pass a criminal background test Must have a valid drivers license and reliable transportation Must be able to travel to client sites in and around Chicago from time-to-time Must be available to work outside normal business hours when necessary Must be willing to work as part of an on-call rotation (one week out of every 4-6 weeks) The job is full-time, salaried non-exempt, and includes health insurance and retirement benefits.

Grow a Better Tomorrow with Nufarm. We know that growing is about more than just crops and cultivation. It's about sunshine and rain, early mornings and hard work. It can be frustratingly unpredictable but also wonderfully uplifting. More than anything, it's about people. Nufarm is the dependable partner behind thousands of agricultural success stories. Every day, growers around the world turn to our products and our people to help with the challenges of fighting disease, weeds and pests, and to increase crop yields. How can you grow with Nufarm? Are you passionate about delivering exceptional IT support and solving complex technical challenges? Nufarm Americas Inc., located in Alsip, IL, is seeking a Regional IT Support Analyst to join our dynamic team. The position supports end users in North America (NA) and acts as the key point of contact that will respond to system outages and escalations. Our support model includes receiving new requests via Teams chat, email, phone and website requests. What will you be doing? Provide onsite and remote support for users across the NA region (USA, Canada, Mexico, Argentina & Brazil) Respond to system outages, escalations, and service requests via Teams, email, phone, and web Support workstation imaging, O365 applications, and phone provisioning Maintain boardroom technology and assist with IT hardware inventory Collaborate with vendors and third-party providers for equipment and infrastructure support Deliver VIP support and manage physical IT infrastructure changes Participate in service management meetings and regional IT planning What do you bring? 5+ years of IT hardware/software support experience Strong communication, documentation, and follow-up skills Experience with ServiceNow Ability to manage multiple priorities and provide timely updates Office 365, Concur, Ariba, SuccessFactors IT hardware (laptops, desktops, printers, mobile devices) Operating systems and deployment tools (SCCM, Intune) Fortinet hardware exposure ServiceNow, Lansweeper, Bomgar Preferred: Workstation imaging experience Familiarity with SCCM, Intune, and mobile device management Experience supporting geographically dispersed teams Flexibility to coordinate across time zones PLEASE NOTE: This is a fully onsite role with no work-from-home option. Candidates must already possess valid work authorization that permits them to work for Nufarm in the United States. Please note that visa sponsorship is not available for this role. What do we offer? Our compensation structure is designed to reflect local market conditions. The expected salary range for this role is $60,000 - $75,000 annually, depending on experience, skills and other job-related factors. If you want to be a part of a thriving, supportive environment and are inspired by the prospect of being a part of something bigger, we'd love to hear from you. We are an equal opportunity employer, and we value diversity. All employment decisions are decided based on qualifications, merit and business needs. We are committed to building an inclusive environment for all Nufarm employees. #LI-POST

DESCRIPTION Technology Support Specialist PAY RANGE/GRADE: $60,000 - $70,000 (Commensurate with Experience) /Grade 5 The compensation listed is the current salary range for the position. Final offer may be determined by multiple factors including but not limited to, qualifications, skills, experience, and other relevant factors . ESSENTIAL FUNCTIONS: The Technology Support Specialist assists in the performance of the day-to-day operations of the Technology Department under the direction of the Director of Information Technology. In general, the Technology Support Specialist will be the first point of contact for all helpdesk inquiries. In all instances, the Technology Support Specialist must perform in accordance with and be committed to the Bickerdike mission. The position requires the ability to plan, organize, and execute tasks; analyze information, make informed decisions, use critical thinking and reasoning skills, and monitor and regulate behavior and emotions. Read, review, comprehend, evaluate, and interpret technical materials, research issues, report on technological data, plans, and studies. RESPONSIBILITIES 1. Assist the Director of Information Technology with the assigned day-to-day functions of the technology needs of the organization; including, but not limited to: Desktop support, cell phone management and troubleshooting, printers and copier support, technology inventory management, Active Directory management, and Server Management. 2. Support and assist the Director of Information Technology in the replacement and setup of hardware, software, and other systems such as desktops and Laptops, as directed. 3. Implement and carry-out a desktop/laptop imaging system for laptops and desktops, in conjunction with the Director of Information Technology. 4. Assist with the creation and management of technology inventory, including but not limited to: hardware cables, old laptops, desktops, phones and server area. This includes creating an inventory schedule for pickup and disposal. 5. Organize and maintain IT resources throughout the organization, at the direction of the Director of Information Technology. 6. Ensure that all Windows updates and patching are run on the laptops/desktops of all users of the organization. 7. Ensure the timely order placement and installation of toner for all copiers, and printers of the organization and carry-out recycling of old toners as required, in coordination with the Director of Information Technology. 8. Ensure the management, set-up and troubleshooting of company issued cell phones including the MDM application, in coordination with the Director of Information Technology. 9. Ensure proper preliminary cable and networking management as assigned. 10. Manage and troubleshoot all helpdesk ticketing system and emails and escalate any unresolved issues to the Director of Information Technology as needed. 11. As a member of the Administration team, assist in the coordination of organizational events including, but not limited to: annual meeting, annual retreat and staff meetings. 12. Perform other duties as assigned. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable persons with disabilities. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, lift and/or move up to 50 pounds. QUALIFICATIONS Minimum of 4 years of related experience. Associate's Degree in Information Technology or Computer Science required, Bachelor's Degree preferred. CompTIA A+ Certification, ITIL or MCDST certification preferred. Must possess excellent communication (written & oral), interpersonal, customer service and organizational skills. Must have access to a car, valid driver's license and auto insurance for field work. Familiarity with Server Management, IP Networking, Active Directory management, Android environment, Firewall, Windows environment, and troubleshooting Desktop related issues a plus. Must be willing to work flexible hours. Must have access to a car, valid driver's license and proof of insurance for field work. Chicago northside residents within the communities we serve, preferred. REPORTING RELATIONS: This position reports to the Director of Information Technology and in the absence of this supervisor, shall report to the Vice President of Administration and Operations, or as assigned. POSITION CLASSIFICATION: Non-Exempt Bickerdike is an Equal Opportunity Employer Drug Free Workplace 8/25