Technical specialist jobs in Greenburgh, NY

The End User Support Analyst provides support for all CFS Brand employees with their Windows based computers and iOS the primary backup to the IT Operations. This position will be expected to support all hardware and application related task and help define and ensure standards as it pertains to IT assets. Essential Duties: Responsible for maintaining hardware standards in the CFSB office space for consistency of installations, quality and appearance of cabling, labeling, documentation, asset management, ticket and process compliance, and meeting SLA's Accountable for the installation, removal, modifications, and/or relocations of hardware in all locations consistent with job specifications and ensuring schedules and standards are met Responsible for configurations, installs, repairs, and troubleshooting issues related to hardware performance on end-user devices Responsible for reviewing and revising quality control processes as necessary and developing/documenting standard work methods Accountable for maintaining hardware related output queues (incident, service request, change management) Responsible for in-depth troubleshooting of hardware related problems Responsible for assisting in maintaining the change management database and hardware inventory at operating locations Responsible for assist in the development/maintaining of best practices and procedures for the team Accountable for on-call support for incidents within the organization Responsible for performing duties following all safety guidelines and corporate policies Responsible for performing additional duties as assigned Education Required: High School Graduation or equivalent required Associate degree in Information Technology and/or basic A+, N+, etc. certifications are preferred Skills Required: The type of experience required to effectively perform the essential functions and responsibilities of this position are: 2 years of related IT experience supporting Microsoft based operating systems Knowledge of User & Security Group Administration in Active Directory and/or Azure Active Directory Advanced troubleshooting and multi-tasking skills Solid problem-solving skills with the ability to troubleshoot Windows operating systems issues and installed applications Basic PC network connectivity - Ethernet, TCP/IP, and remote access solutions Understanding of Group Policy deployments Basic familiarity of DHCP and DNS Working knowledge of help desk software and ticketing in general Ability to communicate technical information, both verbal and written, to a wide range of end-users Ability to deal with customers in a friendly, professional manner Ability to work independently and be self-driven with a distributed team Customer service orientation with the drive to see issues through to completion Proficiency in English with strong oral and written communication skills Strong organizational skills Travel Required: Up to 20% travel to support multiple operating locations and corporate initiatives across the US and Mexico, with potential travel to Europe CFS Brands: Located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial janitorial and sanitation products. The company supports stable and growing end markets supported by strong tailwinds. CFS BRANDS has maintained a market leading position and continually grown in its segments with relentless customer support, leading product breadth and availability, and a “one-stop shop” solution serving both “front” and “back” of restaurants with a focus on customer intimacy. CFS BRANDS enjoys a unique competitive advantage with the ability to produce in-house with 6 manufacturing facilities in the U.S. and Mexico, over 700,000 square feet of distribution center space in 4 U.S. facilities and the ability to source products from all over the world. CFS BRANDS's core products include dinnerware, professional cookware, cleaning tools, drinkware, disposable lids, dispensing systems, healthcare equipment, brushes and cleaning tools. These products are provided through major distributors to the country's best-known restaurant franchises. CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. With over $8 billion in cumulative equity commitments, TJC is one of the world's most respected investors in leading middle market businesses. The TJC team enjoys a storied history of partnering with exceptional management teams to create long-term value for management and investors. More information on CFS BRANDS can be found at ****************** The Jordan Company website is ************************* CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Our client is seeking a Service Analyst to join their team! This position is located in Jersey City, New Jersey. Sort and organize incoming mail faxes emails and OneDrive files ensuring timely routing to the appropriate teams Index PDF documents into Global Search to maintain accurate and current records Review participant contract data for accuracy completeness and proper documentation Prepare and send professional correspondence to contract participants Assign inbound correspondence to the appropriate service representatives for action Monitor and track response timelines to ensure prompt follow up and issue resolution Maintain accurate and organized records within workflow systems and participant files Review forms and documents for compliance with required standards and guidelines Process routine nonfinancial account updates and service requests Provide clear and accurate explanations of basic processes and information to participants and colleagues Respond to participant phone inquiries with clarity professionalism and excellent service Assist in locating missing participants or uncashed checks including performing obituary searches when necessary Support employees by helping them locate tax forms and related documentation Desired Skills/Experience: Strong organizational and time management skills Proficiency with the Microsoft Office Suite Ability to work effectively in a remote environment using VPN access Basic familiarity with ChatGPT and other Microsoft productivity tools Ability to adapt quickly and stay focused when handling repetitive or shifting tasks High attention to detail and consistent punctuality Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $13.59 and $19.42. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3 Troubleshoot Windows 10/11 and Microsoft 365 issues Support Outlook, Intune, and general user apps Perform basic debugging; escalate advanced issues Assist with device migration and Intune deployment Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications Test and install computer systems and software Maintain records of trends and patterns on computer issues Update service ticket system with ticket problem and remediation details Work with service desk team to resolve support tickets in a timely fashion Work to maintain service desk SLA goals set by the IT Manager Handle all aspects of new user setup Assist with user desk relocation Configure workstations for new users and upgrades Troubleshoot basic network connectivity issues Assist IT staff with larger scale projects Assess and remediate cyber security alerts Maintain thorough documentation Assist with asset tracking and update asset tracking system What You Bring to The Table: 5-7 years of hands-on helpdesk/desktop experience Intune knowledge and debugging skills Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites) Must be well-versed in Windows 10/11 operating systems Must have fundamental understanding of Windows 2012-2022 Server operating systems Must have experience with various aspects of Office365, including SharePoint and Exchange Beginner to intermediate understanding of network services and concepts Intermediate understanding of security best practices Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative Must have high patience level, user empathy and the ability to work under professional pressure Must be able to troubleshoot in an analytical, effective and efficient manner Ability to explain issues clearly and push back professionally when needed Ability to explain technical issues clearly to non-technical users Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. We are a leading national technology service provider specializing in Healthcare, delivering complete Managed Technology Services to healthcare practices. Our deep industry knowledge allows us to provide comprehensive support for all your technology needs. In this role, you will: Provide intermediate onsite technical support for hardware, software, and network issues affecting our Long Island healthcare clients. Troubleshoot and resolve escalated tickets from Level 1 support, ensuring timely and effective solutions. Support and maintain EHR software, medical diagnostic equipment, and clinical review software. Perform onsite diagnostics, user account management, and system maintenance tasks using Azure and Intune. Assist the Project Engineering team with system deployments, upgrades, and implementations. Utilize ConnectWise to manage service requests, document resolutions, and track time effectively. Maintain detailed documentation of issues, solutions, and system configurations. Participate in on-call rotation to provide after-hours support for critical client issues. Escalate complex issues to Level 3 support when appropriate. Provide excellent customer service and build strong relationships with clients. Qualifications: Minimum 2 years of experience in a Level 2 helpdesk or technical support role. Experience with Windows 10/11, Office 365, and basic Active Directory tasks. Working knowledge of Azure cloud services and Intune device management. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. Experience with printer setup, peripheral troubleshooting, and mobile device support. Familiarity with EHR systems and healthcare technology environments preferred. Proficiency in remote and onsite support tools and techniques. Strong troubleshooting and problem-solving skills. Excellent communication skills with ability to explain technical concepts to non-technical users. Experience with ConnectWise or similar PSA/ticketing systems preferred. Self-motivated with ability to work independently and manage time effectively. Customer service oriented with a commitment to client satisfaction. Valid driver's license and reliable transportation for travel to client sites across Long Island. Availability for on-call rotation CodexIT is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift On call Work Location: Onsite - Great Neck, NY

Key Responsibilities 1. User Support & Issue Resolution Provide first-level technical support via phone, email, chat, or ticketing tools. Assist users with login issues, password resets, account lockouts, and basic troubleshooting. Support for Windows/Mac OS, mobile devices, and standard productivity applications (MS Office, Teams, Outlook, etc.). Troubleshoot common issues like: Network connectivity Printer problems Software installation errors System performance issues Log all incidents in the ticketing system and ensure timely resolution. 2. Device & Application Support Support desktops, laptops, thin clients, and peripherals (keyboard, mouse, monitors). Install, configure, and update approved software and applications. Assist in onboarding/offboarding tasks like device setup and profile configuration. 3. Escalation & Coordination Escalate complex or unresolved issues to L2 / L3 support teams. Follow established SOPs, workflows, and escalation paths. Maintain communication with users until issue resolution. 4. Documentation & Reporting Create and update knowledge base articles and troubleshooting guides. Maintain accurate logs and documentation in the ITSM platform (ServiceNow, Remedy, Jira, etc.). Provide daily/weekly incident reports as required. Dispatch on Demand Role.

Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom). Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Create and manage detailed logs of incidents and requests, identifying trends. Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems. Building and deploying PCs and laptops.

Tasks and Responsibilities: Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals) Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID Perform basic network troubleshooting, ie Wi-Fi and printer issues Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance Support onboarding and offboarding processes (devices, accounts, access rights) Maintain and update user and administrative documentation Support IT asset management (hardware lifecycle, procurement, inventory) Identify and document recurring issues; suggest and implement process improvements Coordinate with external suppliers and third-party vendors when necessary Ensure smooth IT operations and support for local office infrastructure Requirements: 4+ years of hands-on IT support experience in a corporate environment Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online Solid understanding of Windows operating systems, mobile device management, and IT peripherals Experience with Azure AD / Entra ID management Familiarity with ticketing systems (preferably ServiceNow) and IT asset management Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN) ITIL knowledge or certification is a plus Any Microsoft certifications are a strong advantage Excellent organizational and problem-solving skills with attention to detail Strong communication skills and the ability to assist users at all technical levels Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team

The Technology Experience role supports the firm's overall adoption and utilization of technology by way of training and onboarding. This role is responsible for producing training content and materials, live training sessions, and coordination across subject matter experts to organize materials for utilization by the broader team. Onboarding of technology platforms, enablement, and the team's internal knowledge repository. Working collaboratively with Compliance, Product Management, Transitions, and Business Development teams, the Technology Experience Associate delivers organized and optimized custom training plans, content, updates, and schedules. Location: Stamford, CT or Pittsburgh, PA Duties/Responsibilities: Areas of Coverage Onboarding and training of new and existing team members Advisor and client technology experience Supports adoption and utilization of new & existing technologies Supports adoption of user workflows & training in business processes Producing content and training materials for an internal knowledge repository Reviewing new technologies to be implemented within this role Ensuring accuracy and monitoring of new data downloads for new teams Training Flow Produces and maintains training content in the centralized repository Partners with all teams for SME repository contributions and content Receives and provides training updates of new business processes based on new development releases Communicates onboarding progress and team adoption of technologies and business processes Onboarding Flow Creation, presentation, and execution of training plan for new team and team members onboarding Travel required to assist in onboarding, training of new advisors/team members Critical component of transitions team in providing updates on user (client, advisor, client service) experience, training, and overall application/adoption of knowledge Implementation & Research Consultative support for user, technology, and business process implementation Scope potential opportunities to enhance training content, plans Seek out opportunities to increase employee utilization and engagement of technologies available Support intersection and knowledge transfer between advisor/client service, development, and functional areas/home office teams Structure Works in partnership with: Compliance Product Management Business Development Onboarding & Transitions Development Management Advisory Teams & Client Service Supports: Home Office Resources Advisory Teams & Client Service Clients & Family Offices Skills/Qualifications: 2 years of industry experience Bachelor's degree in Finance, Business, Economics, Information Systems, or related field preferred; not required Experience working with Orion Advisor Technology: Orion Connect, Salesforce (CRM), and custodial platforms a plus Strong proficiency with reporting systems and Excel Ability to collaborate in a cross-functional environment Highly communicative, consultative self-starter Analytical, highly organized, and adaptable to evolving systems and business processes

Help Desk Technician (Part-Time) (Anticipated) JobID: 1329 Technology/Help Desk Technician Additional Information: Show/Hide HELP DESK TECHNICIAN (HOURLY/PART-TIME) (Anticipated) 2025-2026 SCHOOL YEAR DISTRICT We are presently accepting applications for the following position: HELP DESK TECHNICIAN (HOURLY/PART-TIME) QUALIFICATIONS: * High school diploma or equivalent * Associate's degree or higher in Information Technology or related field, preferred * Previous experience in a help desk or technical support role, preferably in an educational environment * Strong knowledge of Windows and Google Chromebook operating systems * Familiarity with common software applications such as Microsoft Suite, Google Workspace, and educational software * Basic understanding of networking concepts (LAN, Wi-Fi, IP addressing) * Excellent problem-solving skills and attention to detail * Strong verbal and written communication skills * Ability to work effectively with diverse users, including students and staff of all technical skill levels * Ability to prioritize tasks and manage time effectively in a fast-paced environment * Commitment to maintaining confidentiality and data security * Knowledge of classroom technologies such as interactive whiteboards, Chromebooks, and tablets * Preferred basic understanding of cybersecurity best practices Hourly Rate: $23.00 Hours per week: maximum 29.5 This is a part-time position that does not include benefits. Fair Lawn Public School District is an Equal Opportunity Employer. If you are interested in applying, please apply through this link *****************************************************

Cibo Vita Inc. is a fast-growing manufacturer of healthy snack products, dedicated to innovation, quality, and excellence. As we expand our operations, we're seeking a dependable and tech-savvy IT Support Specialist to provide front-line technical support to both office and production teams. Position Summary: The IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, and software. This individual will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. The role will support both corporate users and manufacturing floor systems. Requirements Qualifications: Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent work experience). 2+ years of IT support experience in a business or manufacturing environment. Strong knowledge of Windows 10/11, Microsoft Office 365, and general PC troubleshooting. Basic understanding of networking concepts (IP, DNS, DHCP). Experience with Active Directory, printers, scanners, and hardware peripherals. Familiarity with ticketing systems (e.g., Freshdesk, Zendesk, or similar). Preferred Qualifications: Experience in a manufacturing or warehouse IT support role. Microsoft certifications (e.g., MTA, MCP) or CompTIA A+/Network+ are a plus. Benefits Medical, dental, and vision insurance 401(k) Paid time off and holidays Training and professional development opportunities A positive and team-oriented work culture

Are you a skilled IT professional who thrives in hands-on environments and isn't afraid to get your hands dirty solving real-world problems? Delaney Computer Services, a leading MSP in Northern New Jersey, is looking for an MSP IT Support Specialist to join our dynamic team. This in-office position requires someone who's ready to tackle everything from troubleshooting complex IT issues to physically racking and stacking network equipment, performing meticulous cable management, and handling on-site client challenges-even on short notice. If you're adaptable, proactive, and confident enough to de-escalate frustrated clients or assertively guide high-level executives to comply with security protocols, this is the role for you. We're seeking someone who's eager to ramp up their career, not coast, and who thrives in both team settings and independent problem-solving scenarios. If that's you, let's talk! Responsibilities for MSP IT Support Specialist Provide Exceptional IT Support: Deliver timely and effective technical assistance for hardware, software, and network-related issues in both remote and on-site environments. Support Privilege Access Management Systems: Troubleshoot and resolve conflicts stemming from restricted user permissions, ensuring compliance with cybersecurity protocols. Manage VoIP Systems: Configure, troubleshoot and support Vonage Business VoIP systems, including advanced features and call quality optimization. Assist with Self-Service Password Reset (SSPR): Guide users in setting up and utilizing self-service password reset tools, resolving related technical issues as needed. Enforce and Educate on Cybersecurity Policies: Address user resistance to security measures such as MFA, restricted app use, and compliance-based restrictions, while explaining their importance in maintaining a secure IT environment. Troubleshoot Network and Connectivity Issues: Diagnose and resolve Wi-Fi, LAN, and WAN connectivity problems and manage firewalls, switches, and other network hardware. Resolve Hardware and Peripheral Issues: Address computer performance concerns, resolve printer and scanner issues, and perform necessary hardware repairs or replacements. Handle Malware and Threat Mitigation: Detect, remove, and educate users on avoiding cybersecurity threats such as phishing, ransomware, and malware. Support Email and Collaboration Tools: Troubleshoot and resolve issues in Microsoft 365, including Outlook, Teams, SharePoint, and other collaboration tools. Deliver On-Site Support as Needed: Visit client locations to handle more complex issues or installations, ensuring optimal performance and strong client relationships. Physical Work and On-Site Installation: Must have the ability and willingness to perform hands-on tasks such as racking and stacking network equipment, servers, and other hardware. This includes physical labor like lifting equipment (up to 50 lbs), cabling, and ensuring proper hardware installation in client environments. Candidates should be comfortable with physically demanding work and capable of tackling on-site challenges with confidence and professionalism. Demonstrated ability to perform clean and organized cable management during desktop setups, network installations, and other hardware deployments. Attention to detail is essential to ensure cables are properly routed, labeled, and secured for both functionality and aesthetics. Maintain Client Satisfaction: Communicate technical solutions clearly, de-escalate user frustrations, and ensure that clients feel supported and informed. Document and Improve Processes: Create detailed records of support requests and contribute to improving IT support workflows and user education resources. Additional Expectations Conflict Management: Must be able to handle user frustrations calmly and professionally, addressing issues without deferring to management unnecessarily. Proactive Problem Solving: Anticipate client needs and prevent recurring issues through proactive measures. Real-World Experience: Demonstrate hands-on expertise in IT support with an understanding of privilege access management, VoIP systems, and cybersecurity best practices. Preferred qualifications: MS-102 | Microsoft 365 Certified: Administrator Expert - Certifications Cisco CCNA / A+ Security Plus Working understanding of basic cybersecurity principals Experience with Active Directory, Azure Active Directory, and Group Policy. Knowledge of Microsoft Powershell Scripting Knowledge of networking principles and protocols. Knowledge of physical low-voltage cabling principals Familiarity with professional services automation (PSA) software. Requirements Certifications: Microsoft 365 Certified: Fundamentals - Certifications | MS900 Microsoft 365 Certified: Administrator Associate (MS-102) - Highly Preferred Technical Skills: Expertise in Microsoft 365 (Exchange, Teams, SharePoint, OneDrive). Experience with Privilege Access Management platforms and VoIP systems (Vonage Business preferred). Strong knowledge of cybersecurity best practices (MFA, DNS filtering, BYOD policies). Networking troubleshooting skills (Wi-Fi, firewalls, switches). Professional Experience: 3-4 years in an MSP or similar IT support environment. Hands-on troubleshooting of hardware, software, and networking issues. Client-facing experience with conflict resolution skills. Soft Skills: Strong communication and ability to explain technical concepts clearly. Confidence to resolve issues independently without frequent escalation. Calm under pressure and effective in de-escalating difficult situations. Other Requirements: Valid driver's license with a clean driving record (for occasional on-site visits). Must be able to lift 50Lbs. No criminal record (background check required). 100% Willingness to work in-office full-time with flexibility for on-site support and light travel if necessary. Benefits 401K with a generous company match of 4% of your pre-tax salary deferral to help you save for your retirement Company Profit Sharing Program Paid Time Off to ensure you have time to rest, recharge, and spend time with your loved ones Blue Cross Blue Shield Health Insurance coverage Dental and Vision plan Optional Supplemental Insurance Plans, including Life Insurance Dog-Friendly Office - If approved, you can even bring your furry friend to work with you to make your workday more enjoyable and stress-free.

We are seeking a Head of a LLM Application Team to lead the design and development of cutting-edge AI and large language model (LLM)-driven tools within a systematic hedge fund environment. The ideal candidate will have a strong track record of deploying LLM technologies in real-world applications and be excited to explore transformative use cases across quantitative research and trading. Responsibilities * Design and build next-generation tools that support quantitative researchers and help generate actionable trade signals. * Collaborate with existing machine learning teams to explore novel applications of LLM technologies across various aspects of systematic trading. * Serve as a thought leader on LLM advancements, guiding the team and organization in leveraging state-of-the-art techniques to inspire transformative applications in systematic finance. * Serve as a subject matter expert on LLM advancements, providing strategic guidance on integrating state-of-the-art techniques to enhance systematic investment strategies. * Partner with portfolio managers and quant researchers to develop models that address specific market inefficiencies and trading opportunities. * Lead and build a high-performing team of machine learning engineers and researchers, fostering innovation and excellence.

Job Description Mindful Care is seeking a detail-oriented and customer-focused IT Support Analyst to join our IT team. The ideal candidate will provide technical support to end users, resolve hardware and software issues, and ensure smooth day-to-day IT operations as well as in person support for our New York offices. This role requires strong problem-solving skills, a proactive mindset, and the ability to communicate technical information to non-technical users effectively. Our IT Support Specialists: Provide first- and second-line technical support to internal users via phone, email, remote tools, and in person in our New York offices. Troubleshoot and resolve issues related to hardware, software, printers, mobile devices, and network connectivity. Manage and track support tickets using the company's ITSM (IT Service Management) tool. Set up and configure new hardware and software, including desktops, laptops, phones, and applications. Maintain user accounts and permissions in Active Directory, Exchange, and other enterprise systems. Assist with IT asset inventory management, procurement, and equipment lifecycle tracking. Create and maintain user documentation and knowledge base articles. Maintain and update company IT infrastructure. Ensure compliance with IT policies, procedures, and security standards. Your Qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 1-3 years of experience in an IT support or help desk role. Strong knowledge of Windows and mac OS operating systems. Familiarity with Office 365, Active Directory, and common business applications. Basic understanding of networking concepts (DNS, DHCP, VPN, etc.). Experience with IT ticketing systems (e.g., ServiceNow, Jira Service Management, Zendesk). Excellent customer service and communication skills. Ability to multitask and prioritize effectively in a fast-paced environment. Position Type & Schedule Type: Regular Full-time Hours: Monday-Friday, 8AM-5PM Schedule Type: 3x week in office 2x WFH days. Must be willing to travel to any of our offices in the tri-state area. Our NY offices are located in West Hempstead, Hauppauge, and Mid-Town Manhattan. We also have an office in both Hoboken, NJ and Stamford, CT. Compensation and Benefits Competitive base salary of $60K - $70K annually. Opportunities for career growth and skill development. Comprehensive benefits package including PTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more. Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony Why Join Mindful Care At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. By submitting this application, I acknowledge and agree that Mindful Care may conduct a background investigation as part of its hiring process. This investigation may include, but is not limited to, verification of my education, employment history, professional references, and other relevant information. It may also involve a review of my criminal record, credit history (where applicable), and any other publicly available information necessary to assess my qualifications for the position. I understand that this screening will be conducted in compliance with all applicable laws, including the Fair Credit Reporting Act (FCRA) and any state or local regulations. I further acknowledge that I will be required to provide written consent for this background check before it is conducted. I affirm that all information provided in my application is true, complete, and accurate to the best of my knowledge. I understand that any false statements, omissions, or misrepresentations may disqualify me from further consideration or, if discovered after employment begins, could result in termination of my employment. If I have any questions regarding this process, I acknowledge that I may contact Mindful Care's People department for further clarification.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. You'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills and Experience * Proven knowledge and experience in trouble-shooting, switching, and routing * 2+ years of working experience in Networking * Minimum CCNP certification or equivalent knowledge * Experience with Network security, WAN * Working knowledge of ITIL Preferred Skills and Experience * Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX * Experience with Ansible automation Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

All Season Power (licensee of Snow Joe, and Jetson brands) is a manufacturer and eCommerce business for state-of-the-art, battery-powered lawn & garden equipment (i.e. lawn mowers, power washers, snowblowers, etc.; *************** ), as well as e-bicycles, hover-boards and scooters (********************** looking for a skilled and motivated IT Junior Help Desk Support to join our growing team in Jersey City. In this role, you'll install, maintain, and support computer systems and networks, ensuring reliability and performance across the organization. You'll also train and assist staff in effectively using our IT infrastructure. We value individuals who are passionate about technology, resilient in the face of challenges, and committed to professional growth and continuous learning. Role Overview We're seeking someone with a solid 2-3 year career foundation in IT help desk / technical support. This is a junior, entry level role with significant career growth potential. Someone who is looking for an exciting career in IT within our growing consumer products company. We need this individual to have strong communications skills and a high level of customer service. You'll need excellent troubleshooting & multitasking skills, attention to detail, and a proactive mindset to anticipate and solve IT issues before they become critical. Must have 2-3 years of professional work experience as an IT Help Desk professional within a company that has 100 or more employees. Must have a strong knowledge of Microsoft software, computer hardware and Apple / Mac products. Must have a 4-year college degree in information technology / computer science or related field. Fully on-site role (9am - 6pm, M-F) in Jersey City headquarters location. Primary job duties: Configure workstations and peripherals (computers, routers, printers, etc.). Install, manage, and support VoIP systems, company mobile devices, and phones. Perform regular inspections, maintenance, and repairs of computer hardware. Support network operations (especially for operational systems, e.g. warehouse setups) Manage IT inventory: order parts, track cost efficiency, and maintain stock levels. Install and configure software and systems following company standards and policies. Develop and maintain local area networks for optimal performance and security. Ensure data privacy and network security protocols are adhered to. Provide training and support to end users on new systems and software. Plan and execute scheduled system upgrades and maintenance activities. Troubleshoot hardware and software issues; repair or replace components as needed. Maintain accurate documentation of updates, repairs, and maintenance tasks. Monitor equipment levels and order supplies before shortages occur Certifications such as CompTIA A+, Microsoft Certified IT Professional, or equivalent are a plus. What We Offer • Competitive compensation and benefits. • Company contributions toward health coverage for you and your family, with plan options. • Incremental paid time off (PTO) based on tenure. • Paid holidays. • Modern, open-concept workspaces that promote collaboration. • Employee discounts on company products. • Support for commuting via benefit contributions. If you're ready to drive impact in a fast-paced, forward-thinking environment, we'd love to have you on our team!

Manage the network environments utilizing all prescribed utilities and tools to ensure a high level of service availability. -Adheres to set technical and administrative procedures/practices utilizing prescribed utilities and tools. -Escalates in accordance with set policies and procedures. -Works with domestic and international service providers/carries to resolve communications problems. -Bypasses or restores defective components under the guidance of senior staff members. -Initiates back-up scenarios for failed services when applicable. -Identifies and resolves data communications protocol problems. Manage the network environments utilizing all prescribed utilities and tools to ensure a high level of service availability. -Adheres to set technical and administrative procedures/practices utilizing prescribed utilities and tools. -Escalates in accordance with set policies and procedures. -Works with domestic and international service providers/carries to resolve communications problems. -Bypasses or restores defective components under the guidance of senior staff members. -Initiates back-up scenarios for failed services when applicable. -Identifies and resolves data communications protocol problems. Skills: Understanding of network topologies -Hands-on experience with Routers, Switches, and Multiplexing, etc/ -Basic understanding of protocol operation including host-to-host communications, data transfer, routing strategies, and network management. -Fundamental understanding of network/application protocol operation. Install, configure, and support Microsoft Windows servers and workstations. Education: BA or BS Skills & Requirements Skills: Understanding of network topologies -Hands-on experience with Routers, Switches, and Multiplexing, etc/ -Basic understanding of protocol operation including host-to-host communications, data transfer, routing strategies, and network management. -Fundamental understanding of network/application protocol operation. Install, configure, and support Microsoft Windows servers and workstations. Education: BA or BS

Join our team to innovate in risk mitigation, leveraging your skills in a fast-paced, impactful environment. As a Tech Risk & Controls Associate in our Cybersecurity and Technology Controls Team, you will be a part of a team that supports the implementation of risk mitigation strategies, controls and action plans for the firm. Working closely with the technology risk teams and cross-functional partners, you contribute your skills and insights to the continuous improvement of risk management methods. As a valued member of the team, you will have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on technology risk and controls at the firm. Job responsibilities Assist in monitoring technology risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices Collaborate with stakeholders to develop and implement risk mitigation strategies, controls, and action plans for technology-aligned processes Monitor and evaluate the effectiveness of implemented controls, contribute to the recommendations for improvements and addressing gaps in risk management Communicate risk-related findings and updates to relevant stakeholders, ensuring alignment with organizational objectives and risk appetite Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in technology risk management, information security, or a related field Proficient in risk identification, assessment, and control evaluation, with a strong understanding of industry standards Demonstrated ability to analyze complex issues, develop risk mitigation strategies, and communicate effectively with stakeholders Exposure to risk management frameworks, regulations, and industry best practices Strong understanding of the Sarbanes-Oxley Act, the 2013 COSO framework, NIST, COBIT, SOC, DCAM, and SEC guidance for management's assessment of internal controls over financial reporting Demonstrated ability to apply IT-related knowledge and experience in solving compliance issues Preferred qualifications, capabilities, and skills CISM, CRISC, CISSP, or other industry-recognized risk certifications

Job DescriptionDescription: The IT Technical Support Specialist provides day-to-day technology support to corporate staff and remote property teams across multiple states. This role is responsible for troubleshooting hardware and software issues, supporting property management systems, ensuring smooth onboarding of new employees, and maintaining a reliable and secure IT environment for a fast-growing property management company. This is an on-site role in our Montvale, NJ corporate office. Key Responsibilities Provide first-level and second-level support for corporate and property-level employees via phone, email, remote desktop, and in person. Install, configure, and maintain hardware, software, and peripherals. Maintain ticketing system, ensuring issues are tracked, updated, and resolved in a timely manner. Assist with user account creation, access permissions, password resets, and troubleshooting. Assist with basic network troubleshooting (Wi-Fi, VPN, routers, switches, firewalls). Support VoIP systems and phone setup for corporate and property offices. Coordinate with vendors for internet service, equipment repairs, and hardware replacements. Help maintain IT inventory, asset management, and equipment deployment. Prepare and set up workstations for new hires (computers, phones, credentials, system access). Conduct brief IT orientations for new employees. Ensure proper deactivation of user accounts and return of company equipment. Support IT security procedures, including MFA, antivirus, updates, and access controls. Assist in implementing cybersecurity best practices across corporate and property locations. Maintain documentation of IT processes, troubleshooting guides, and equipment logs. Work Environment Full-time, on-site role in Montvale, NJ corporate office. Occasional travel to local property sites as needed (rare). Some after-hours support may be required for urgent issues. #OFFICE25 Requirements: Qualifications Required 3 + years of IT support experience, preferably in a multi-site or customer-facing environment. Strong knowledge of Windows 10/11, Microsoft 365, and common business applications. Experience with help desk ticketing systems and remote support tools. Ability to troubleshoot hardware, software, and basic network issues. Excellent communication, patience, and customer service skills. Ability to multitask and prioritize in a fast-paced environment. Preferred Experience in property management or real estate industry (a plus). Familiarity with property management software (Rent Manager, Yardi, AppFolio, etc.). Basic understanding of networks, Wi-Fi, switches, and VPN environments. A+/Network+ certifications or related training. Key Attributes Strong problem-solving and critical thinking skills. Professional, dependable, and responsive. Comfortable supporting both technical and non-technical users. Team-oriented with a service-first mindset. Organized, detail-oriented, and proactive.

Job Description We are seeking a Head of a LLM Application Team to lead the design and development of cutting-edge AI and large language model (LLM)-driven tools within a systematic hedge fund environment. The ideal candidate will have a strong track record of deploying LLM technologies in real-world applications and be excited to explore transformative use cases across quantitative research and trading. Responsibilities Design and build next-generation tools that support quantitative researchers and help generate actionable trade signals. Collaborate with existing machine learning teams to explore novel applications of LLM technologies across various aspects of systematic trading. Serve as a thought leader on LLM advancements, guiding the team and organization in leveraging state-of-the-art techniques to inspire transformative applications in systematic finance. Serve as a subject matter expert on LLM advancements, providing strategic guidance on integrating state-of-the-art techniques to enhance systematic investment strategies. Partner with portfolio managers and quant researchers to develop models that address specific market inefficiencies and trading opportunities. Lead and build a high-performing team of machine learning engineers and researchers, fostering innovation and excellence. Requirements Bachelor's, Master's, or Ph.D. degrees in Mathematics, Statistical Modeling, Computer Science or other related STEM fields. 2+ years of experience in researching and applying LLM technologies. Proven leadership experience in managing a team of quantitative members. Strong quantitative and communication skills. Benefits Competitive salary plus bonus based on individual and company performance. Collaborative, casual, and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your. dependents. Pre-tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer