Help Desk Manager
Technical specialist job in Celebration, FL
Title: Computer Operations Manager
Type: Contract (ASAP - 06/30/2026, with potential renewal)
Pay: $80 - $83 per hour
We are seeking an experienced Computer Operations Manager to lead and manage IT operations and service delivery. This role is responsible for ensuring the effective functioning of IT systems, compliance with policies, and high-quality support for end users. The ideal candidate will have strong leadership experience, technical expertise, and a proven ability to drive operational excellence across a technical team.
Requirements:
Bachelor's Degree in Computer Science, Information Systems, or related field.
Minimum of 7 years of IT experience, including managing teams responsible for production and operations support.
Experience leading IT service delivery, aligning operations with business needs and service level expectations.
Knowledge in deployment, configuration, and lifecycle management of IT assets including desktops, laptops, mobile devices, printers, and servers.
Experience developing and implementing IT service management processes: incident, problem, change, and request management.
Experience with enterprise-wide software rollouts, updates, and patch management.
Proven ability to monitor and improve service desk performance, resolve user issues timely, and maintain high customer satisfaction.
Knowledge of IT policies, security standards, and regulatory compliance requirements.
Responsibilities:
Manage and coordinate daily activities of the technical team, including project scheduling, monitoring, and incident response.
Ensure operational support coverage and adherence to service level agreements (SLAs).
Monitor system performance and availability, resolving issues promptly.
Develop, implement, and maintain operational standards, procedures, and best practices.
Ensure compliance with internal policies, industry standards, and regulatory requirements.
Plan and manage integration and support of new technologies.
Collaborate with infrastructure and application teams for seamless deployment and system support.
Lead, mentor, and develop supervisors, project leaders, and technical staff.
Conduct performance evaluations, training, and succession planning.
Provide input on business continuity planning and disaster recovery strategies.
Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.
Provide computer and user support, including installation, configuration, upgrades, patches, and advanced troubleshooting.
Monitor service ticket queue, resolve tickets, and document work performed.
Perform advanced network and telephony support.
Provide on-site support for remote troubleshooting by other technical staff.
ServiceNow Support Analyst
Technical specialist job in Lake Mary, FL
ServiceNow Support Analyst (Level 2/3 Support)
We are seeking a highly skilled ServiceNow Support Analyst to help maintain and optimize a large-scale, enterprise ServiceNow environment. This role supports a highly customized platform, complex workflows, and frequent production deployments. If you're a collaborative problem-solver with strong technical capabilities and a passion for improving service management operations, this is an excellent opportunity to expand your expertise.
Role Summary
As a Level 2/Level 3 ServiceNow Support Analyst, you will troubleshoot production issues, investigate workflow and scripting failures, and ensure stable, reliable platform performance across a large enterprise user base. You will work within an environment containing hundreds of thousands of lines of custom code, requiring strong diagnostic and analytical skills. The role also supports regular production deployments and participates in an on-call rotation for critical issues.
Key Responsibilities
Provide Level 2/3 support for ServiceNow including troubleshooting:
Workflow and flow logic failures
Scripting issues
Record state and business rule logic problems
Identify issue origins across scripts, flows, business rules, and integrations
Support frequent release cycles (2+ production deployments per week)
Manage incidents, problems, changes, and requests within the ServiceNow platform
Maintain, patch, and upgrade infrastructure and software
Meet SLAs for incident and request management
Participate in an on-call rotation for critical issues
Contribute to automation and continuous service improvement initiatives
Create clear, concise documentation and communicate effectively with stakeholders
Required Qualifications
ServiceNow Certified System Administrator (CSA) (Required)
Bachelor's degree
Strong ServiceNow support or development background
4+ years of technical support experience preferred
Preferred Qualifications
ServiceNow Certified Application Developer (CAD) (Strongly preferred)
ServiceNow Certified Implementation Specialist (any module) (Nice-to-have)
Knowledge of scripting languages such as JavaScript, Angular.js, Perl, or PowerShell
Previous ServiceNow development or advanced support experience
Understanding of ITIL v3 or v4
Technical Support Analyst
Technical specialist job in Orange City, FL
Technical Support Analyst - 3-Month Contract (Orlando Area)
Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation.
What You'll Do:
Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs
Shadow and support the lead technician
Replace outdated hardware (8GB PCs and 4:3 monitors)
Handle hardware swaps for new systems, label printers, scanners, iPads, and more
Keep workstations tidy and professionally organized (because cable chaos is never a good look)
Manage inventory, follow device naming conventions, and escalate printer issues as needed
Support SIM/TCP training sessions and related equipment
Follow IT security processes and contribute to continual improvement initiatives
What You Bring:
1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking)
Strong deskside troubleshooting skills
Ability to image, configure, and re-image PCs with approved apps and systems access
Excellent documentation, communication, and customer service chops
Flexibility to work some weekends or on-call shifts
Valid driver's license, reliable vehicle, and ability to transport IT gear between offices
Must pass background and drug screening (marijuana excluded)
Details:
Contract Duration: Jan 9, 2026 - Apr 9, 2026
Location: On-site across Orlando area offices
Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.
Service Desk Technician
Technical specialist job in Sanford, FL
#11531
Introduction:
Visium Resources has been asked to identify qualified candidates for this Service Desk Technician position. This position is a contract to direct hire opportunity which is expected to be on-site in Sanford, FL.
Summary:
The selected Service Desk Technician will be responsible for taking customer requests for technology services and repair and accurately documenting, prioritizing, providing support, or escalating the customer's requests to the correct IT resources. Provides support for workstations with Windows operating systems, MACS's, desktop peripherals, mobile device management, asset tracking and application support. Assists users in the efficient use of applications and provide escalations of technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results.
Responsibilities:
Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Provide security access privileges to the appropriate staff, with high level understanding of group policies.
Responsible for configuring, installing, and repairing computer endpoints while consistently following up with users to ensure proper function, for both internal and external customers.
Perform remote troubleshooting through diagnostic techniques and pertinent questions. Document issues and resolutions properly for record keeping and posterity.
Support, manage, deploy policies/apps and maintain the recommended configuration of all mobile devices; this includes, but is not limited provisioning, securing, upgrading mobile OS and creating MDM policies & groups for device management.
Develop and maintain installation, operations, and configuration procedures.
Perform daily system monitoring, verifying the integrity and availability of all hardware and software.
Install computer and endpoint Windows updates, software updates, firmware.
Manage multiple incidents and requests as assigned, and monitor ticket workflows in accordance to SLAs. Must be familiar with industry standard ticketing systems.
Advise management on situations that may require additional client support or escalation.
Communicates to customers on the status of requests and incidents while consistently providing excellent customer service.
Contribute to developing training materials and procedures in the proper use of technology equipment along with participating in training end users.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Monitor ticket workflows in accordance to SLAs.
Support, manage, optimize, and maintain the configuration and installation of all desktop, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software.
Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations. Provide technical support after normal business hours on an on-call rotation or whenever necessary.
Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures.
Requirements:
Windows Operating Systems
Apple iOS
Microsoft Office 365 Administration
Microsoft System Center Configuration Manager
Printer Network Connectivity Deployment
Service Desk Plus (or other ticketing system experience)
Documentation & Records Management (Knowledge base contribution)
Enhanced Customer Service Enrichment Efforts, and Effective De-escalation Experience
Associate degree in Computer Technology or two (2) year progressively responsible experience in the computer support field.
A comparable amount of education, training, or experience may be substituted for the minimum qualifications.
Microsoft and CompTIA certifications preferred.
Must possess excellent oral and written communication skills and be able to organize and prioritize tasks successfully.
Ability to communicate effectively with other team members, customers, citizens, & executive leadership.
Work requires a high degree of teamwork, coordination with customer departments, independent judgment, initiative, and a positive attitude.
Ability to evaluate situations and exercise good judgment in making decisions.
Ability to work independently, maintain accurate and detailed records and organize and assemble data to obtain desired output.
Experience with the methods, tools, and techniques applied to diverse IT Support in multi-platform networked environments.
Ability to evaluate, diagnose and develop solutions to potential and real operational and system deficiencies to ensure continued and non-disrupted service to system users.
In depth knowledge of personal computers, operating systems, Office Suite, and use of general business applications.
Ability to establish and maintain effective working relationships with staff at all levels of the organization.
Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs.
Must also possess and maintain a valid Florida Driver's License including the ability to travel within the local area.
___________________________________________________________________________________
Visium Resources is an award-winning employment firm with a mission to match talented individuals with highly successful organizations. At Visium, our company's success is based on your success. When you work with us, you are never 'just a number'. You are our most important asset. Here, you will know us by name through our regular visits to client sites and even occasional luncheons. We will always be there when you need assistance and will always go the extra mile to ensure that you are as successful as possible. Whether you're looking for contract, contract-to-hire or permanent opportunities, we firmly believe there is no employment agency that will work harder for you than Visium.
Visium Resources is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.
Information Technology Support Technician
Technical specialist job in Lake Mary, FL
Job Title: Admin Support Tech Dept
Type: Contract Assignment
Pay Rate: $18/hour
Hours: Full-time (40 hours a week); must have the flexibility to work possible overtime/weekends once or twice during the year if needed
Job Description:
This is an amazing opportunity to get in on the ground floor with a Fortune 500 company. The role is 100% onsite in the office and will provide full training. The team is looking for candidates with an administrative, clerical, shipping, or retail background who have the desire to learn.
Key Responsibilities:
Receiving and shipping mobile devices and laptops.
Assisting the Tech Support Team with support tickets when shipping/receiving tasks are slower.
Lifting and pushing heavy carts as needed.
Qualifications:
Background in administrative, clerical, shipping, or retail roles.
Strong willingness to learn and adapt to new tasks.
Ability to lift and push heavy carts.
Technical Support Engineer
Technical specialist job in Orlando, FL
Job Title : Technical Support Engineer (NO C2C)
Duration : 12 Months contract with possible extension
Key Responsibilities:
What you get to do in this role:
The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues.
Your responsibilities:
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Learn & Deliver training on the new products.
Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product
Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.
Personal commitment to quality and customer service.
Frontend browser debugging experience required.
In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.
Technical Support Engineer - UX
Technical specialist job in Orlando, FL
Technical Support Engineer, UX, 36657601 What You Get To Do In This Role The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with ServiceNow platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues.
Your Responsibilities As a Technical Support Engineer Include
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Learn & Deliver training on the new products.
Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product
Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.
Personal commitment to quality?and customer?service.
Frontend browser debugging experience required.
In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.
Skills
Demonstrated fluid ability to troubleshoot, resolve, and provide code level analysis for complex technical issues.
In-depth understanding of how SaaS products work - possess a deep technical understanding as well as a basic understanding of integrated systems.
Working knowledge of the components in a web applications stack.
Demonstrated ownership and can coordinate successfully with engineering and escalation teams to achieve resolution of customer issues and requests.
Hands-on experience in JavaScript, HTML, CSS is required.
Proven ability to maintain focus and work effectively with uncompromising attention to detail.
Ability to work closely with high-value customer administrators and developers that have a variety of experience and skillset.
Excellent time management skills and must be able to work independently to provide workable solutions.
Must be able to perform thorough research as well as ask the right questions to successfully resolve or quickly escalate for quick solution.
Ability to work with other teams to resolve cases.
Excellent technical and communication skills for research and discovery to clearly articulate solutions to complex technical problems.
Identify and help resolve trends with application issues and knowledge gaps within the organization.
The Following Additional Skills Are Preferred But Not Required
A fundamental understanding of IT service management and ITIL business process
Prior ServiceNow Platform Implementation Experience
Exposure communicating technical issues at various levels of the organization
Fluid experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Deep understanding of JavaScript
What will the interview process look like?
First round - 15-20 minute monitoring phone interview (behavioral questions)
Second round - 1 hour technical interview
Third round - 1 hour panel interview with hiring manager, other managers (behavioral questions) on the team and 2 tech leads (technical questions)
Note - Second and third round is contingent on if they pass expectations and fit needs to filling the role
Additional Information
This position will also require onsite presence weekly on Wednesday and Thursday at the office.
Due to potential work with our government partners, candidate must be a U.S. Citizen or Green Card holder.
Pay Rate Range
$30-35.71/hr.
JavaScript Tech Support Engineer - Integrations
Technical specialist job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-93208
Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience;
Key skills; Web Services - REST, SOAP
Scripting /Rest API
Relational databases - MySQL, Oracle, and Similar
SSO/Authentication
Email Configuration and Maintenance
Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication
Understanding of Email Troubleshooting
Knowledge on Web Services (SOAP, REST)
Experience Data Extraction Technologies (e.g. JDBC, ODBC)
Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows
Shell)
Experience with relational databases - MySQL, Oracle, and Similar
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Technical Support Specialist
Technical specialist job in Pine Castle, FL
Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems.
Responsibilities:
Analyze operational and training data to assess performance and identify improvements.
Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff.
Develop instructional materials and deliver presentations to large, diverse audiences.
Operate computer-based systems for simulation, analysis, and reporting.
Apply knowledge of Navy operational and administrative directives and procedures.
Qualifications:
Bachelor's degree preferred.
3 to 5 years of relevant experience required.
Strong analytical, communication, and presentation skills.
Familiarity with Navy systems, tactics, and operational environments.
Secret Clearance required with ability to obtain TS/SCI
Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors.
The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.
At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.
Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.
#cj
Tier II Help Desk Technician (Managed Services, on-site Orlando)
Technical specialist job in Orlando, FL
We're looking for a true Tier II Help Desk Technician to own complex support issues in a busy, multi-tenant MSP environment. In this role, you'll handle escalations that Tier I can't resolve, including advanced troubleshooting across Windows, Microsoft 365, basic server and networking issues, and user onboarding/changes.
You'll be the person our technicians and clients rely on when things get tricky-digging into root causes, stabilizing environments, and keeping users productive. You won't be expected to architect Azure or design complex Intune policies (we have engineering roles for that), but you'll work closely with our Associate Cloud & Endpoint Engineer (Azure / Intune) and project team when issues cross into deeper configuration or project work.
Most support is delivered remotely from our Orlando office. Less than 10% of your time will involve going on-site to client locations for issues that truly require a physical presence. This role also participates in an after-hours on-call rotation. On-call is scheduled in one-week blocks and is compensated with an additional on-call bonus on top of base salary. We'll walk through how the rotation works and volume expectations during the interview process.
If you love solving tough technical problems, talking directly with users, and being the calm, senior voice on the help desk, this role is for you.
Key Responsibilities
Advanced User & Systems Support
Own Tier II escalations from the help desk related to Windows workstations, Microsoft 365, basic server services, and line-of-business applications.
Troubleshoot complex issues primarily via remote tools, with occasional on-site visits (under 10%) when hands-on support is required.
Microsoft 365 & Core Cloud Troubleshooting
Support Microsoft 365 (Exchange Online, Teams, SharePoint), including mailbox issues, permissions, and access problems.
Handle everyday Entra / Azure AD issues (user/group access, sign-in problems, MFA issues), escalating deeper policy/architecture changes to engineering as needed.
Network & Server Escalations
Troubleshoot issues involving network connectivity, VPN, DNS, DHCP, VLANs, and related infrastructure in coordination with senior engineers when necessary.
Work with servers (on-prem or cloud-hosted) at a Tier II level: service issues, performance checks, and basic configuration fixes.
Ticket, Incident, & On-Call Ownership
Take full ownership of assigned tickets from intake to resolution, including documentation of findings and updates in the PSA.
Help monitor queues, prioritize critical issues, and ensure SLAs are met by communicating clearly with both users and teammates.
Participate in a rotating after-hours on-call schedule (one week at a time), responding to urgent issues and coordinating with teammates as needed; this on-call time is additionally compensated via an on-call bonus.
Collaboration & Knowledge Sharing
Partner closely with Tier I technicians to provide guidance, answer questions, and help them grow.
Collaborate with the Associate Cloud & Endpoint Engineer (Azure / Intune) and project team when escalations reveal a need for deeper configuration, automation, or long-term fixes.
Contribute to knowledge base articles, checklists, and standard operating procedures.
Requirements
Required Qualifications
3-5+ years of professional IT support experience with recent Tier II responsibilities.
Experience in an MSP or multi-tenant environment strongly preferred.
Strong skills in:
Supporting Windows 10/11 workstations and common business applications
Troubleshooting Microsoft 365 (Outlook/Exchange Online, Teams, SharePoint)
Handling everyday Entra / Azure AD and user access issues (passwords, groups, MFA, sign-in problems)
Solid understanding of core networking concepts (TCP/IP, DNS, DHCP, VPN, basic routing/switching) and experience troubleshooting network-related user issues.
Experience with a PSA and RMM (ConnectWise, Halo, N-able, or similar) for ticketing and remote support.
Strong problem-solving skills and clear, professional spoken and written English communication with both technical and non-technical audiences, including on phone and video calls with U.S.-based clients and teammates.
Proven ability to own issues end-to-end, stay calm under pressure, and work effectively in a fast-paced environment.
Willingness to participate in a rotating after-hours on-call schedule, with additional compensation provided.
Preferred Qualifications
Prior work in a managed services setting supporting multiple clients.
Exposure to Intune for device management and policy troubleshooting (you don't need to be an Intune engineer; we'll help you grow here).
Familiarity with firewall/router vendors (Fortinet, Unifi, etc.) at a troubleshooting level.
Experience mentoring Tier I techs or being the “go-to” escalation person on a service desk.
Location
This role is based in our Orlando, FL office.
Day-to-day work is performed remotely via our tools from the office.
Less than 10% of your time will involve going on-site to client locations in the Orlando area when an issue truly requires a physical visit.
Candidates must live within commuting distance of Orlando or be willing to relocate.
Benefits
Salary
Annual salary of $70,000-85,000/year commensurate with experience + on-call stipend as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance.
Benefits Include:
✅ Paid Time Off (PTO) - Accrual begins after 90 days, with increasing PTO over time.
✅ Health Insurance - Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue.
✅ Life Insurance, Dental & Vision Insurance - 100% company-paid coverage for employees.
✅ Short- & Long-Term Disability Insurance - Income protection benefits provided.
✅ SIMPLE IRA - Enterfusion matches employee contributions up to a set percentage.
✅ Continued Learning - Reimbursement for required or beneficial certifications, plus training support.
Join Enterfusion and be part of a team that invests in your success! 🚀
Auto-ApplyIT Help Desk Technician
Technical specialist job in Orlando, FL
Job DescriptionDescription Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses.
Please note: we are not a recruiter or placement service.
Position OverviewWhat you'll be doing as an IT Help Desk Technician:
Support Microsoft Windows desktop and server technologies
Consult with clients and offer guidance on technology use and best-practices
Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner
Communicate the need for escalation promptly if you are unable to resolve the issue
Provide fast and friendly tech support to end-users, IT managers, and C-level executives
Typical Week: 85% help desk, 10% server/network support, 5% training/meetings
You are a great IT Help Desk Technician candidate if you have.....
Bachelor's Degree, business related field preferred, or equivalent experience
Minimum of 1 year experience working in a 50+ user Windows desktop/server environment
Well-rounded Microsoft desktop technology experience and user support
Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols
Motivation and drive to develop yourself personally and professionally
Strong communication skills both verbal and written
Excellent customer service skills
Perks of working here as an IT Help Desk Technician:
WFH Flexibility
Focus on Work/Life Balance
We match 4% on your 401K
Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
Comprehensive benefits package which includes paid life insurance and paid long term disability
Peerfit membership - providing free access to many local gyms and studios
Paid Maternity, Paternity and foster leave
Quarterly employee/family outings
Career Path road mapping
$200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team
Real Culture initiatives and recognition, not just pizza parties
360 degree feedback. You talk, we listen.
Mileage reimbursement
Super cool technology - virtual lab, paid certifications and training days
iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values
Additional Information:
Valid driver's license and insurance with reliable transportation. This position requires infrequent local travel.
Smoking is prohibited at all client sites and iVenture offices
IT Support Specialist
Technical specialist job in Orlando, FL
Job Description
The IT Support Specialist will provide technical assistance with the installation and maintenance of hardware, software, network communication and workstations including troubleshooting, technical support and training. It will serve as a technical resource for site based staff and personnel.
Minimum Requirements:
Associate Degree in Information Technology or Computer Science.
Minimum of 1 year of previous experience in network maintenance, desktop support and design.
Certification of A+ and N+
Essential Duties and Responsibilities:
Troubleshoots and maintains FTC approved site based networks, workstations peripherals/hardware and databases.
Provides technical support for computer hardware and software as well as assisting users with the use of e-mail, internet, and office productivity software.
Retrieve, review and/or modify data and deployment software.
Track software licensing and the use of software on site in accordance with corporate policy.
Maintain a database and inventory of technical equipment.
Assist in the preparation and planning of the school-based technology plan and SOP.
Oversees and maintain the school site.
Responsible for keeping up to date on current technology being used by the company.
Benefits:
Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care
Dental/Vision Insurance Coverage
12 Paid Holidays / Paid Time Off / Paid Volunteer Day
401[k] with 50% Employer Matching
Short-Term Disability Life Insurance
Supplemental Life Insurance Options
Growth Opportunities / Education Assistance and Professional Development Benefits
No Cost Benefits:
Group Life Insurance
Long Term Disability
Talent Referral Program
TicketsatWork - Discount Entertainment Program
Enjoy a paid day off on your birthday (available to full-time employees after two years)
Who We Are
NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education.
NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.
The selected applicant will undergo a background check, educational verification, and drug testing.
Technician Associate-Spectrometer
Technical specialist job in Orlando, FL
About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit **************************
ABOUT THE OPPORTUNITY
Use in house software applications to program circuit boards and calibrate light measuring devices
Perform bench-type processes to complete mechanical, optical and electrical assemblies, and sub-assemblies, using hand tools, and electronic and pneumatic tooling.
Report defective materials or questionable conditions to the department supervisor.
Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
Complete tasks as directed by manufacturing schedules with minimum supervision
Work performed in a shop environment.
May work at different workstations as production needs require, or shifts from one station to another, during the assembly process
ABOUT THE CANDIDATE
Our ideal candidate will bring the following knowledge and experience:
Minimum 3-year related factory experience
High school diploma or equivalent
Attention to detail, able to use soldering tools, good dexterity, ability to multi-task, and ability to work alone and in groups.
Use and be familiar with assembly and measuring tools, interpret visual aids and must be able to perform simple shop math
Electro-Optical assembly background a plus.
Ability to learn new skills in a timely manner, interpret visual aids and work overtime when needed.
Be proficient with Microsoft Office (Word, Excel, Outlook)
ABOUT THE COMPANY
Ocean Optics pioneered miniature spectrometers and delivers spectral solutions to researchers, OEMs and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification and quality assurance.
Our mission is to lead in creating precise yet practical optical solutions that enable researchers and industry to solve meaningful problems in health, safety and the environment. We have discovered, refined and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security.
We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety and the environment.
With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology.
ABOUT THE PERKS
Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide.
EQUAL OPPORTUNITY EMPLOYER (US)
Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
#LI-KS1
#LI-Onsite
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical specialist job in Orlando, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Technician Associate-Spectrometer
Technical specialist job in Orlando, FL
About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit **************************
ABOUT THE OPPORTUNITY
Use in house software applications to program circuit boards and calibrate light measuring devices
Perform bench-type processes to complete mechanical, optical and electrical assemblies, and sub-assemblies, using hand tools, and electronic and pneumatic tooling.
Report defective materials or questionable conditions to the department supervisor.
Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
Complete tasks as directed by manufacturing schedules with minimum supervision
Work performed in a shop environment.
May work at different workstations as production needs require, or shifts from one station to another, during the assembly process
ABOUT THE CANDIDATE
Our ideal candidate will bring the following knowledge and experience:
Minimum 3-year related factory experience
High school diploma or equivalent
Attention to detail, able to use soldering tools, good dexterity, ability to multi-task, and ability to work alone and in groups.
Use and be familiar with assembly and measuring tools, interpret visual aids and must be able to perform simple shop math
Electro-Optical assembly background a plus.
Ability to learn new skills in a timely manner, interpret visual aids and work overtime when needed.
Be proficient with Microsoft Office (Word, Excel, Outlook)
ABOUT THE COMPANY
Ocean Optics pioneered miniature spectrometers and delivers spectral solutions to researchers, OEMs and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification and quality assurance.
Our mission is to lead in creating precise yet practical optical solutions that enable researchers and industry to solve meaningful problems in health, safety and the environment. We have discovered, refined and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security.
We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety and the environment.
With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology.
ABOUT THE PERKS
Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide.
EQUAL OPPORTUNITY EMPLOYER (US)
Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
#LI-KS1
#LI-Onsite
Auto-ApplyTechnical Support Analyst
Technical specialist job in Orlando, FL
Job DescriptionSalary:
Were Hiring! Helpdesk Technician Tier 2 Support (Managed Services)
Eola Technology Partners is seeking a skilled and motivated Tier 2 Helpdesk Technician to join our growing Managed Services team.
If youre passionate about solving complex technical issues, providing excellent customer support, and want to grow in a collaborative IT environmentwe want to hear from you.
Key Responsibilities:
Setup and maintain customers' networks, Office 365/Google Workspace environments, and hosted voice environments
Provide on-site support at client locations for troubleshooting and deployments
Serve as an escalation point and mentor to Tier 1 team members
Meet and exceed SLA standards with timely ticket resolution and top-tier customer service
Participate in on-call rotation for remote support escalations
Qualifications:
Bachelor's degree in IT, Computer Science, Business Administration, or equivalent experience
4+ years of diverse technical experience supporting Microsoft 365, Exchange Online, SharePoint Online, Intune, and Azure
Must be authorized to work in the U.S. and pass a background check
Must pass an initial and random drug screening
Desired Skills:
Proficiency with Office 365 and Google Workspace administration and support
Experience deploying and managing Intune with Windows Autopilot
Familiarity with Microsoft Defender for Endpoint
Working knowledge of Windows PowerShell scripting
Microsoft certifications such as MS-900, MS-700, MS-500, MS-100 and/or AZ-100 preferred
Experience supporting end users and documenting procedures/user guides
Strong written and verbal communication skills
Ability to multitask and manage concurrent projects
Detail-oriented, self-motivated, and adaptable under pressure
Skilled at translating technical concepts into user-friendly explanations
Location: ETP Office
*NOTE this is not a remote position
Full-Time | Competitive Pay | Career Growth Opportunities
IT SUPPORT SPECIALIST
Technical specialist job in Mount Dora, FL
Job Function:
Under general supervision, the purpose of the position is to provide entry level technical hardware operations, software applications, network, and internet systems support to City employees, promoting efficient and organized operation of departmental activities. Employees in this classification are responsible for receiving, investigating and resolving technical problems and requests. After-hours work is required for this position.
Essential Duties:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Installs, configures, maintains and repairs computer/server hardware and software; responds to software and hardware requests to improve the efficiency and effectiveness of each department.
Installs and maintains the City wired and wireless computer network and related systems, internet connections, telecommunications devices and related equipment.
Provides technical support to end-users; receives questions and problems, determines the nature of the request, and resolves independently or obtains expert support.
Troubleshoots, Researches, analyzes and repairs routine to moderately complex software and hardware issues.
Provides setup and technical support for internal and external city related meetings.
Retrieves, repairs or disposes of damaged equipment and hardware according to departmental support policies and procedures.
Troubleshoots, maintains and repairs wired and wireless computer network and related systems, internet connections, telecommunications devices and related equipment.
Take after-hours calls and provide support via telephone, remote access, or on-site.
Performs other related duties as directed. Additional duties may be representative of tasks typically performed by those in a lesser or more advanced job grade. All other duties as directed.
Knowledge, Skills, and Abilities:
Ability to install, configure, maintain and repair computer/server hardware and software.
Knowledge of the methods, tools, and techniques applied to troubleshoot and create software solutions for existing or new applications in standalone and networked environments.
Knowledge of the various other technical disciplines of the industry, e.g., web management, database management, network administration, desktop support functions.
Author and maintain technical documentation on system support models, common issues and solutions, as well as self-service documentation for other IT staff and end users to reference
Ability to utilize personal computers, standard office equipment and standard software applications, e.g., word processors, database software, spreadsheet applications.
Ability to establish and maintain effective working relationships with employees, division and department heads, and other public/private sector contacts
Interface and maintain effective communication with end users and other IT team members when analyzing, updating and resolving tickets
Required Qualifications:
An Associate's degree and three (3) to five (5) years hands-on experience with the installation and troubleshooting of computer software and hardware, demonstrating advanced technical skills related to local and wide area networks and information systems. Or, a comparable amount of training, education or experience may be substituted for the above minimum qualifications
Must possess and maintain a valid Florida Driver's License
Must be able to take and respond to after-hours support calls.
Complete the required National Incident Management System (NIMS) training within 6 months of completion of probationary period.
Physical Demands:
While performing the essential functions of this job the employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel; talk or hear; and lift and/or move up to 35 pounds.
While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors.
Working Conditions:
Multi-site, general office environment.
(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)
Note: Job Descriptions are only intended to present a descriptive summary of the range of duties and responsibilities associated with specified positions. Therefore, specifications may not include all duties
performed by individuals within a classification. In addition, specifications are intended to outline the minimum qualifications necessary for entry into the class and do not necessarily convey the qualifications of incumbents within the position.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
The City of Mount Dora is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Mount Dora will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Mount Dora is a drug-free, smoke-free, EOE.
Tech Support Specialist II
Technical specialist job in Orlando, FL
Job Details FL Office - Orlando, FL Full Time $23.00 Hourly AnyDescription
Technical Support Specialist II
Technical Support Specialist II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Must have a thorough understanding of Customer Service and Technical Support procedures and policies to ensure that clients issues are resolved timely and accurately. Required tasks include resolving escalations from Technical Support Agents.
Essential Responsibilities:
To receive inbound telephone calls, chat messages, and emails from customers on product questions.
To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence.
Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel.
Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible.
Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness.
User professional judgement to resolve problems.
Serve as a point of contact for large customers.
Assist seasonal technical support agent and resolve/report problems.
Owning and driving various aspects of quality assurance from a technical support team perspective.
Provide assessment of existing systems and recommend improvement.
Work effectively either solo or in a team.
Performs additional related duties as assigned by management.
Must have excellent communication skills (verbal and written).
Prepare for and support new products within technical areas.
Preferred Skills:
Associates Degree in Computer Science, or 3 years of experience
2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications
2 years Customer Service
Bi-Lingual (English/Spanish)
Basic knowledge of Tax concepts
Vehicle Product Application Specialist
Technical specialist job in Haines City, FL
Job Description
Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience.
JOIN OUR TEAM
With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career.
INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.
No prior automotive experience is required - paid onsite training is available!
What we offer:
Competitive compensation with bonus/incentive potential
Payroll processed weekly with direct deposit
Healthcare options including medical, vision, and dental
401(k) savings and retirement plans
Life insurance
Paid time off
Paid onsite training with growth opportunities
Full-time and part-time positions available
What we are looking for:
Respectful and reliable with a positive “team-player” mindset.
Exceptional attention to detail.
Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
Present yourself well with a clean, professional appearance.
Excellent communication and time management skills.
Flexible schedule and available weekends.
Proactive, reliable, and trustworthy.
Takes pride in their work and enjoys working outdoors.
Valid driver's license with a clean driving record.
Pass drug screening and background check.
Prior automotive experience is a plus but not required.
Overview of this position's responsibilities:
Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants.
Printing and applying marketing or vehicle information.
Checking and filling tire pressure.
Inspect vehicles for noticeable defects and communicate all defects to the manager.
Must maintain a safe, clean, and organized work area.
Follow all safety instructions and company policies.
Provide exceptional customer service and work with your team to ensure all customer needs are met.
Other duties may be assigned based on location requirements.
This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.
Flat-Rate Positions Available: Rates from $600 - $850 weekly! Apply with us and start your future today!
With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
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Technical Support Engineer
Technical specialist job in Sanford, FL
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.25/Hour