Technical support representative jobs in Amherst, NY - 250 jobs
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IT Support Specialist
Teksystems 4.4
Technical support representative job in Buffalo, NY
TEKsystems Global Food distribution and manufacturing customer is in need of an experience IT support specialist to join their team at their corporate headquarters. There are roughly 600 users in this facility. This resource will act as support in both Genius bar style walks ups and also tickets via ServiceNow for all types of basic end user support work. Majority Windows PCs, IOS devices and other typically enterprise end user technology. This resource will work along with 2 other techs at the same location with experience. This will be a minimum 1 year engagement that can renew.
*Skills*
Support, Troubleshooting, Customer service, Windows
*Top Skills Details*
Support,Troubleshooting,Customer service,Windows
*Additional Skills & Qualifications*
Windows, mAC
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Buffalo, NY.
*Pay and Benefits*The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Buffalo,NY.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-35 hourly 2d ago
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Ice Technician - Harborcenter
AEG 4.6
Technical support representative job in Buffalo, NY
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Summary The Ice Technician is responsible for executing all aspects of general maintenance throughout the facility and maintaining acceptable ice conditions to NHL/AHL standards for HARBORCENTER Development, LLC. Core Responsibilities
Perform daily walk through of building to ensure cleanliness and all safety measures are in place and maintained at all times
Operate ice re-surfacer during hockey games and practices maintaining the ice to NHL/AHL standards
Maintain Zamboni - changing of blades and grease
Perform necessary set up and breakdown associated with each programming event scheduled
Complete all log reports as required
Understanding of the ice plant
Installation and maintenance of ice
Take measurements on rinks and report in ice technical manual
Make general repairs throughout the facility and small equipment maintenance when needed (ex. glass repair, touch up paint, dashers, etc.)
Participate in programming duties when requested such as scorekeeper
Prioritize duties with focus on the customer experience and linkages to HARBORCENTER Development, LLC services
Maintains user confidence and protects operations by keeping information confidential
Other duties as assigned
Minimum Qualifications for the Position:
Minimum of 2 years ice maintenance experience is preferred
High School Diploma or GED required
Prior experience driving a Zamboni preferred
Experience in running and maintaining small equipment
Computer skills, including Mac OS X, Microsoft Office and/or Applei Work suite software preferred
Ability to work a flexible schedule including weeknights, weekends and holidays
Critical Competencies
Takes initiative and actively seeks continued excellence
Ability to enforce arena rules and make sound decision in order to secure safety and well being of all participants, facilities, and equipment
Organized ability to prioritize and have strong time management skills
Ability to undertake and complete multiple tasks
Timely follow through with inquiries and concerns
Benefits & Incentives
Medical Plans: Comprehensive and affordable medical plans; supplemental vision care, dental care, life insurance coverage, fully paid, short and long-term disability and life insurance coverage.
Investments: 401(k) with employer matching; annual discretionary defined employer contributions
Paid Time Off: Paid Volunteer Days
Sabres Experience: (up to 4) Comp tickets to Buffalo Sabres, Buffalo Bandits, Rochester Americans when available
Wellness: Annual Health & Wellness fair, monthly wellness initiatives including but not limited to lunch & learns, fitness classes and challenges.
Sabres Family: many annual social events for employees and their families to enjoy, including various holiday parties and activities. DEI committee with annual initiatives, ERG (Employee Resource Groups), Community Volunteer opportunities and more.
Compensation This role pays $19.22 per hour.
HARBORCENTER Development, LLC is an Equal Opportunity Employer.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$19.2 hourly 6d ago
Contact Center Loan Support Specialist
Northwest Bank 4.8
Technical support representative job in Buffalo, NY
As a Loan Support Specialist within the Contact Center, you will be part of team of exceptional customer service professionals that are dedicated to providing exceptional service our customers. As a trusted support partner, the specialist will provide support to internal/external customers with regards to all retail loan products (mortgage. equity, consumer, indirect and credit card). This position works to achieve monthly call quality performance while educating clients on products and services. This position is eligible for a shift differential.
Essential Functions:
* Provide support to internal and external customers with a broad range of loan support questions and issues. These interactions may occur across multiple delivery channels.
* Embody a strong client experience culture, ensuring that you deliver exceptional service in each and every interaction.
* Deliver best-in-class customer experience to both internal and external customers while achieving service levels, quality standards, and designated performance targets.
* Resolve complex customer service issues, provide recommendations on appropriate solutions while utilizing a first call/contact resolution approach.
* Support new employee training as a coach/mentor to newly hired team members.
* Maintain strong levels of attention to detail while completing assigned tasks.
* Work extended hours and weekends on a rotating basis to provide support to internal and external customers.
* Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment
Knowledge. Skills, & Abilities:
* Ability to establish effective working relationships among team members and participate in solving problems and making decisions Working
* Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Working
* Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Working
* Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
* Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High School Diploma, Associate's Degree, or equivalent preferred
Work Experience:
2-3 Years Internal/External customer service experience preferred
2-3 Years Bank or financial services experience preferred
The pay range for this position is generally $16.00 to $17.50 per hour. Shift differentials are provided for hours worked outside of standard office operations. Actual pay is based on variousfactorsincluding but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available.
#LI-EB1
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
$16-17.5 hourly 5d ago
Technical Service Representative
Ecolab 4.7
Technical support representative job in Buffalo, NY
As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.
Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative sales approach, you'll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you'll also convert strategic competitive accounts and sell new technologies to current customers.
What's in it For You:
You'll join a growth company offering a competitive base salary, bonus structure and benefits
A company vehicle and cell phone
A long term, advancing career path in service, sales or management
Access to the industry's most innovative training programs
Support from a dedicated technical service team
A culture that values safety first, including training and personal protection
Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments
What You Will Do:
Generate and execute sales plans in existing customer base and in assigned competitively-held accounts, to meet profit increase goals
Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales
Develop strong relationships with key stakeholders within current and prospective customers, including plant or facility executives
Provide technicalsupport to customers; identifying and resolving customer challenges, escalating as required
Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels
Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water
Position Details:
Candidate must reside within a commutable distance from Buffalo, NY
Territory covers about a 50 miles radius of the surrounding area
Targeted accounts are within the Food and Beverage industries
As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you're prepared to solve any customer problem.
Training programs are held in the field and at Nalco Water Headquarters in Naperville, IL; travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.
If applicable, relocation assistance would be provided for the right candidate>
Minimum Qualifications:
Bachelor's degree
Five years of technical sales or field sales support experience
Possess a valid Driver's License and acceptable Motor Vehicle Record
Immigration sponsorship is not available for this role
Physical Requirements:
Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
Ability to perform essential functions of the job, with or without reasonable accommodation
Preferred Qualifications:
Bachelor's degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.)
Water treatment or specialty chemical industry experience
Working knowledge of OR operations, wet end chemistry, pulp mill operations>
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Annual or Hourly Compensation Range
The total Compensation range for this position is $107,400-$161,100 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
$35k-42k yearly est. Auto-Apply 21d ago
Float Behavioral Support Consultant
The Summit Center 4.4
Technical support representative job in Amherst, NY
Join Our Team and Make a Difference Every Day
Float Behavioral Support Consultant
Pay: $54,000 - $60,000
Schedule: Variable, either Monday - Friday 10am - 5:30pm or Tuesday - Friday 10am -5:30pm and Saturday 9:45am - 4:15pm. Will also provide coverage for staff on PTO.
The Summit Center is Western New York's leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team.
Why Work With Us?
Fully paid breaks (up to 5 weeks per year!)
Up to 15 days of paid time off
14-16 paid holidays annually
Potential for annual raises and profit sharing
Tuition Reimbursement
Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year)
401K with up to 4% contribution
Your Impact as a Behavioral Support Consultant
The Behavioral Support Consultant will support Summit Academy and OPWDD programs. They are responsible for providing clinical support through team consultation, behavioral assessments, and the development and implementation of behavior plans. They lead and guide Behavioral SupportTechnicians and collaborate closely with interdisciplinary teams to ensure effective behavioral interventions.
Provide data-based behavioral consultation to classroom teams/adult day programs
Complete behavioral assessments
Develop and write required reports
Measure student progress on interim behavioral protocols and behavior intervention plans and the reliability of treatment implementation
Train staff in best practice methods
Provide and oversee crisis intervention services for students
Ensure that IEP mandates are fulfilled
Maintain all records required
Conduct all duties, responsibilities, and daily activities in accordance with current best practice and ethical guidelines
CERTIFICATES, LICENSES, REGISTRATIONS, Etc.: First Aid, CPR, and Strategies for Crisis Intervention and Prevention - Revised Instructor (SCIP-R) certification; fingerprint clearance through Office of Child and Family Services (OCFS) for individuals assigned to preschool units. Certification by the Behavior Analyst Certification Board as a Board Certified Behavior Analyst (BCBA) preferred.
EDUCATION and/or EXPERIENCE: Bachelor's degree in special education, school psychology, or a related field; Master's degree preferred. Experience in developing and implementing behavioral support plans with developmentally disabled individuals using Applied Behavior Analysis methods.
$54k-60k yearly 6d ago
Float Behavioral Support Consultant
Summit Educational Resources 4.0
Technical support representative job in Buffalo, NY
Join Our Team and Make a Difference Every Day Float Behavioral Support Consultant Pay: $54,000 - $60,000 Schedule: Variable, either Monday - Friday 10am - 5:30pm or Tuesday - Friday 10am -5:30pm and Saturday 9:45am - 4:15pm. Will also provide coverage for staff on PTO.
The Summit Center is Western New York's leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team.
Why Work With Us?
* Fully paid breaks (up to 5 weeks per year!)
* Up to 15 days of paid time off
* 14-16 paid holidays annually
* Potential for annual raises and profit sharing
* Tuition Reimbursement
* Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year)
* 401K with up to 4% contribution
Your Impact as a Behavioral Support Consultant
The Behavioral Support Consultant will support Summit Academy and OPWDD programs. They are responsible for providing clinical support through team consultation, behavioral assessments, and the development and implementation of behavior plans. They lead and guide Behavioral SupportTechnicians and collaborate closely with interdisciplinary teams to ensure effective behavioral interventions.
* Provide data-based behavioral consultation to classroom teams/adult day programs
* Complete behavioral assessments
* Develop and write required reports
* Measure student progress on interim behavioral protocols and behavior intervention plans and the reliability of treatment implementation
* Train staff in best practice methods
* Provide and oversee crisis intervention services for students
* Ensure that IEP mandates are fulfilled
* Maintain all records required
* Conduct all duties, responsibilities, and daily activities in accordance with current best practice and ethical guidelines
CERTIFICATES, LICENSES, REGISTRATIONS, Etc.: First Aid, CPR, and Strategies for Crisis Intervention and Prevention - Revised Instructor (SCIP-R) certification; fingerprint clearance through Office of Child and Family Services (OCFS) for individuals assigned to preschool units. Certification by the Behavior Analyst Certification Board as a Board Certified Behavior Analyst (BCBA) preferred.
EDUCATION and/or EXPERIENCE: Bachelor's degree in special education, school psychology, or a related field; Master's degree preferred. Experience in developing and implementing behavioral support plans with developmentally disabled individuals using Applied Behavior Analysis methods.
$54k-60k yearly 5d ago
Information Technology Support Specialist
Lawley Agency, LLC
Technical support representative job in Buffalo, NY
Job Description
These are the
fun
damental components of the job:
Provide technical knowledge and support for 650+ users in a hybrid work environment across 16 locations
Triage incoming calls, emails, and helpdesk tickets to assist users
Document and communicate user need within IT workflows and utilize helpdesk software to maintain and consistently deliver a high-quality experience for users
Troubleshoot/diagnose issues related to Windows OS, Microsoft 365, printers, VPN/remote connectivity, and core applications.
Perform intermediate to advanced hardware diagnosis and repair (desktops, laptops, docks, mobile devices, peripherals).
Support managed print systems, zoom devices, conference room equipment, and network peripherals.
Execute approved remediation steps for endpoint security alerts and vulnerabilities.
Image and deploy workstations, laptops, and phones for office and hybrid associates
Support BYOD for mobile phones - assist users in setting up mobile applications and setup of email
Implement technology rollouts and changes for IT related projects
Troubleshoot authentication issues (Azure AD, Active Directory, MFA, SSO, conditional access).
Assist with patching, updates, and basic system administrative tasks.
Identify and escalate suspicious activity or potential vulnerabilities.
Follow established procedures for access control, permission management, and data handling.
Other
fun
ctions of the job:
Expand and grow in your role when supporting miscellaneous duties as requested
Skills / traits that we value for this role:
3+ years related IT Professional Experience, previous MSP experience preferred
Experience installing, upgrading, troubleshooting and repairing networked computers
Proficient knowledge of computer applications (Microsoft 365, Adobe, Windows OS, Active Directory, MS Office, Exchange online, Edge, Chrome, etc.), helpdesk software, anti-virus, and remote-control software
Working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)
Ability to diagnose and resolve software and hardware issues
Ability to learn and support new applications
Strong problem solving, troubleshooting, time management, documentation, and research skills
Ability to work well and coordinate in a team environment
Capability to work efficiently and retain knowledge
Precise verbal and written communication skills
Ability to lift and move up to 50 pounds
A bit about Lawley!
We are not a call center environment
We achieve success by building genuine relationships together, with our teams and clients
We are a family owned insurance broker (70+ years!)
We are deeply committed to the communities we serve and love to get involved
We work hard and play hard!!!
Why Lawley?
Competitive salary and referral bonuses!
Expansive Benefits (Medical, Dental, Vision-and SO many more)
3 weeks of PTO (prorated based on start date) AND a generous holiday schedule - available 1st day!
Company 401K contribution received starting Day 1 (for participants 21+ years old)
Educational support, career development, and growth opportunities
Job Security (we've never had a lay-off, even during the pandemic)
Flexibility, including hybrid schedules! Business hours 8am-4:30pm
Comfortable, family-oriented culture, with an emphasis on work life balance
Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
Fulfilling opportunities that align with your career path and our business needs
The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $51,498.15 to $85,830.25.
$51.5k-85.8k yearly 20d ago
desktop support
Artech Information System 4.8
Technical support representative job in Buffalo, NY
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside SupportRepresentative Distributed Client Services
Location:
- Buffalo, NY
Job Description:
·
Win7/Win XP OS support
·
Office 2003/2007/2010 support and office 365
·
Executive end user trouble shooting skills
·
Break/Fix troubleshooting experience in larger corporate environments
·
The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft
Additional Information
For more information, Please contact
Shubham
************
$50k-67k yearly est. 7h ago
Information Technology Support Specialist
Lawley Services Inc. 4.1
Technical support representative job in Buffalo, NY
These are the fundamental components of the job:
Provide technical knowledge and support for 650+ users in a hybrid work environment across 16 locations
Triage incoming calls, emails, and helpdesk tickets to assist users
Document and communicate user need within IT workflows and utilize helpdesk software to maintain and consistently deliver a high-quality experience for users
Troubleshoot/diagnose issues related to Windows OS, Microsoft 365, printers, VPN/remote connectivity, and core applications.
Perform intermediate to advanced hardware diagnosis and repair (desktops, laptops, docks, mobile devices, peripherals).
Support managed print systems, zoom devices, conference room equipment, and network peripherals.
Execute approved remediation steps for endpoint security alerts and vulnerabilities.
Image and deploy workstations, laptops, and phones for office and hybrid associates
Support BYOD for mobile phones - assist users in setting up mobile applications and setup of email
Implement technology rollouts and changes for IT related projects
Troubleshoot authentication issues (Azure AD, Active Directory, MFA, SSO, conditional access).
Assist with patching, updates, and basic system administrative tasks.
Identify and escalate suspicious activity or potential vulnerabilities.
Follow established procedures for access control, permission management, and data handling.
Other functions of the job:
Expand and grow in your role when supporting miscellaneous duties as requested
Skills / traits that we value for this role:
3+ years related IT Professional Experience, previous MSP experience preferred
Experience installing, upgrading, troubleshooting and repairing networked computers
Proficient knowledge of computer applications (Microsoft 365, Adobe, Windows OS, Active Directory, MS Office, Exchange online, Edge, Chrome, etc.), helpdesk software, anti-virus, and remote-control software
Working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)
Ability to diagnose and resolve software and hardware issues
Ability to learn and support new applications
Strong problem solving, troubleshooting, time management, documentation, and research skills
Ability to work well and coordinate in a team environment
Capability to work efficiently and retain knowledge
Precise verbal and written communication skills
Ability to lift and move up to 50 pounds
A bit about Lawley!
We are not a call center environment
We achieve success by building genuine relationships together, with our teams and clients
We are a family owned insurance broker (70+ years!)
We are deeply committed to the communities we serve and love to get involved
We work hard and play hard!!!
Why Lawley?
Competitive salary and referral bonuses!
Expansive Benefits (Medical, Dental, Vision-and SO many more)
3 weeks of PTO (prorated based on start date) AND a generous holiday schedule - available 1st day!
Company 401K contribution received starting Day 1 (for participants 21+ years old)
Educational support, career development, and growth opportunities
Job Security (we've never had a lay-off, even during the pandemic)
Flexibility, including hybrid schedules! Business hours 8am-4:30pm
Comfortable, family-oriented culture, with an emphasis on work life balance
Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
Fulfilling opportunities that align with your career path and our business needs
The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $51,498.15 to $85,830.25.
$51.5k-85.8k yearly Auto-Apply 20d ago
Overnight Support Technician- ITP Residential
OLV Human Services
Technical support representative job in Buffalo, NY
Job Summary:The Intensive Treatment Program (ITP) will include working with adolescents, typically 12 - 18 years old that are diagnosed on the Autism spectrum with mental health concerns and developmental or intellectual disabilities. The Behavior Technician- ITP in the residential setting is responsible for the delivery of evidence-based methods to support individuals with Autism and/or Intellectual Disability and mental health involvement. The methods include Applied Behavior Analysis approaches; classroom observation; observation in residential setting; data collection; supporting staff to implement individual behavior protocols and behavior intervention plans; and treatment integrity monitoring. In addition, regular assistance with personal hygiene tasks are required. Each individual also may be assigned to one or more special projects including administrative and organization tasks associated with these assignments. Essential Job Duties:
Responsible for the direct supervision of the clients during overnight and early a.m. hours
Performs 15 minute checks during evening hours and provides documentation as directed
Takes an active role in participating in and supporting a therapeutic and safe milieu
Develops a working knowledge of therapeutic interventions and interactions
Observes behaviors and communicates to the supervisor, medical, and others as appropriate
Implements the behavioral plan developed specifically for the individual
Provides ongoing feedback regarding the individual's response to the behavior plan
Completes all required paperwork (e.g.: ICNP, BIP, monthly summaries, daily logs etc.)
Performs any other duties listed on the program specific responsibility checklist assigned by the supervisor
Has basic knowledge of alternative communication techniques including AAC devices and basic sign language
Knowledge of and ability to implement individual schedules (sensory schedules, milieu programming, toileting…etc) that are indicated in the behavioral plan
Performs all scheduled cleaning tasks and environmental rounds
Any other duty as assigned by your supervisor
Skills:
Computer skills
Knowledge of Microsoft Office (Excel in particular)
Knowledge of basic sign language a plus, but not a requirement
Education:
Minimum Degree Required: High School Diploma or Equivalent
Experience:
No Experience Required
Required License/Registration/Certification:
Valid NYS Driver's License
Preference will be given to those with the Registered Behavior Technician (RBT) credential.
Training:
Continuing education as per NYS Office of Profession guidelines
All required agency trainings (including Applied Behavior Analysis, SCIP-R)
All trainings required by programs in which you service individuals
Physical Requirements:The overall nature of the position is sedentary requiring little physical effort with occasional light physical Exertion required. There is little, if any, exposure to environmental conditions.• The constant physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping,crouching, reaching, handling, grasping, and feeling.• The frequent physical demands of the position are standing, walking, climbing, talking, hearing, repetitive motions, and eye/hand/foot coordination.• The occasional physical demands of the position are sitting.
$45k-77k yearly est. 7d ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support representative job in Buffalo, NY
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-43k yearly est. 7h ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Technical support representative job in Buffalo, NY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$61k-86k yearly est. 7d ago
Sub Shop Customer Service
Dev 4.2
Technical support representative job in West Seneca, NY
Company DescriptionJobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Wegmans Food Markets
Job DescriptionSchedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 6am
Age Requirement: Must be 18 years or older
Location: West Seneca, NY
Address: 370 Orchard Park Road
Pay: $16 - $17 / hour
Job Posting: 11/22/2023
Job Posting End: 12/22/2023
Job ID:R0193139
Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other delicious products to serve customers through the day, while building rapport and giving them a reason to return. If you are passionate about food and like working in a fast-paced environment, this would be the role for you!
What will I do?
Provide incredible customer service
Take and prepare customer orders accurately and on time
Maintain department appearance throughout the day by stocking, refilling and rotating product
At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working Sundays or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
$16-17 hourly 60d+ ago
IT SPECIALIST (INFORMATION SECURITY)
Department of Homeland Security 4.5
Technical support representative job in Buffalo, NY
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ
Summary
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ
Overview
Help
Accepting applications
Open & closing dates
01/13/2026 to 01/20/2026
Salary $89,508 to - $116,362 per year
Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay of the duty location upon selection.
Pay scale & grade GS 12
Locations
5 vacancies in the following locations:
Chicago, IL
Newark, NJ
Buffalo, NY
El Paso, TX
Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number LSS-DE-(DHA)-12859063-ERO Control number 853746600
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
U.S. Citizens, Career Transition Assistance Plan DHS employees, Reemployment Priority List, Interagency Career Transition Assistance Plan Federal Employees. This announcement will be utilized to fill positions through the Direct Hire Authority.
Duties
Help
This position is located in the Office of Laboratories and Scientific Services (LSS) within the Operations Support Office (OS), United States Customs and Border Protection (CBP), United States Department of Homeland Security (DHS). You will serve as a subject matter expert in digital forensics in a laboratory, using various software and hardware solutions to conduct advanced laboratory analysis on digital evidence, including portable and electronic media devices.
This position starts at a salary of $89,508.00 (GS-12, Step 1) to $116,362.00 (GS-12, Step 10) with promotion potential to $116,362 (GS-12 Step 10). Typical duties include:
* Planning, preparing and conducting forensic examinations on digital evidence, such as portable and electronic media devices.
* Developing and implementing mobile device test plans for mobile forensic tool validation and verification; and serving as the mobile device test analyst.
* Providing on-site training on digital media exploitation to CBP personnel at various CBP locations.
* Testifying as a subject matter expert on analytical findings of seized digital evidence and matters of digital media expertise in Federal and state court of laws
Requirements
Help
Conditions of employment
* You must be a U.S. Citizen to apply for this position
* Males born after 12/31/1959 must be registered with Selective Service
* Primary U.S. residency for at least three of the last five years (additional details below)
* All pre-employment processes will be conducted in English
* You may be required to pass a background investigation
* CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
* As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
* DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
* Bargaining Unit: This position is not covered under the bargaining unit.
Qualifications
BASIC REQUIREMENT: Applicants must have Information Technology -related experience demonstrating each of the four competencies listed below.
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below.
Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
* Conducting technical and peer review of digital forensic laboratory reports.
* Assessing the effectiveness, performance, and accuracy of digital forensic tools and recommending implementation and/or modification.
* Providing digital analysis training and technical direction to journeyman analysts and other personnel in the security area.
* Collaborating with internal and external organizations on digital forensics.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 01/20/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
* Working for the U.S. Government as a federal civilian or as a member of the military
* A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
* Participation in a study abroad program sponsored by a U.S. affiliated college or university
* Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional information
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This position is being filled under a Direct Hire Authority. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. All applicants who meet minimum qualifications and any basic requirements applicable to this position, will be forwarded to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager.
The competencies or knowledge, skills, and abilities needed to perform this job are:
* Knowledge of digital forensic techniques used to analyze computer hardware, software, digital storage media, and various computer and mobile forensic software applications.
* Knowledge of digital evidence handling, chain of custody and examination theory forensic best practices, methods and software tools.
* Knowledge of applicable Federal and state laws, and legal precedence as it relates to the handling, examination, and reporting of digital evidence.
* Skill in resolving technical issues that arise during the course of a digital evidence examination that may be inherently very complex or unfamiliar.
* Ability to articulate orally and in writing complex technical issues to non-technical audiences.
Veterans: Veterans preference does not apply to selections made using the Direct Hire Authority. Veteran applicants will be considered along with all other applicants who apply.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered under CTAP/ICTAP, you must have knowledge, skills, abilities and/or competencies as defined above which clearly exceed the minimum qualification and any applicable basic requirements for the vacancy. In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
* Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
* Your responses to the job questionnaire: ********************************************************
* Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation.
* Are you a current or former federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. Retired former federal employees are required to submit your retirement SF-50 and encouraged to submit your most recent annuity statement.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s.
Technical support representative job in Boston, NY
Fenwick & West handles complex, innovative technology transactions for some of the most prominent life sciences and technology companies in the United States and abroad. Our technology transactions group also works closely with our corporate group, which is consistently ranked as one of the top Startup & Venture Capital, IPO and M&A practices in the United States, as well as our leading life sciences patent prosecution practice.
Job Description:
We are currently seeking associates with two (2) to four (4) years of licensing / collaboration and commercial partnering transactions experience for our growing life sciences technology transactions practice. The ideal candidate will have substantial law firm experience representing biotechs and big pharmas as they license patents and collaborate to advance novel therapeutics, vaccines, diagnostic and digital health technologies through clinical trials and toward regulatory (FDA) approval.
Experience working with AI-native or AI-driven biotechnology companies-particularly those integrating artificial intelligence or machine learning into drug discovery, diagnostics, or life sciences R&D-is a plus.
This is an ideal position for candidates seeking to work closely with founders developing cutting edge technologies and negotiate complex standalone commercial transactions that transform both the technologies and participants. The position also suits those desiring both life sciences and broader tech exposure. Superior academic credentials, excellent oral, written and interpersonal skills required.
We require that the candidate must be barred in the state of the office they are submitting their application for or are eligible to sit/waive into the next bar exam.
To apply, please complete our online application and include a cover letter, resume, and law school transcript.
Agency recruiters: please submit separately via your agency's Workday portal.
#LI-HYBRID
Benefits and Compensation Details:
At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing.
The anticipated range for this position is:
$235,000 - $310,000
Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
A discretionary bonus for eligible employees may also be available based on performance. Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.
$72k-90k yearly est. Auto-Apply 60d+ ago
IT Support Technician
Amentum
Technical support representative job in Batavia, NY
Amentum is seeking an IT SupportTechnician in Batavia, NY to support our DHS customer at their regional CONUS and OCONUS facilities.
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile.
Responsibilities:
Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success. Headquartered in Chantilly, Virginia, we have approximately 50,000 employees in more than 70 countries across all 7 continents.
Minimum Requirements:
Associates Degree, and at least 1 year of IT help desk support experience
Or High school diploma/GED, and at least 3 years of IT help desk support experience
Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support
Experience using the ServiceNow ticketing system (or similar ticketing system)
Experience with the Microsoft Windows 11 operating system
Experience with Microsoft Office365, including Microsoft Teams
Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting)
Familiarity with the ITIL process
Good technical writing, presentation, and documentation skills
Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs.
Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check
Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year)
Must be comfortable working in a Law Enforcement environment, which may consist of locations such as detention facilities, prisons, or jails
Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
Preferred Qualifications:
Prior experience of IT support in an Enterprise environment
Experience with Windows Server 2019 and Hyper-V
Experience with InfoBlox and NetBackup
Experience performing hardware repair of HP computers/printers and Dell servers
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks
Experience evaluating system performance results and recommending improvements or optimizations
Experience planning and leading technology assignments and projects
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Compensation Details:
$32.00 - $35.00
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
01/15/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
$32-35 hourly Auto-Apply 5d ago
Information Technology Technician II
Evergreen Health 4.4
Technical support representative job in Buffalo, NY
Evergreen Health
At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.
The Information Technology Technician II is responsible for providing assistance in the operations, support, and implementation of Information Technology for Evergreen Health. They provide maintenance and support for assigned IT systems and collaborate with other IT personnel to address staff computer logistics, phone systems, and new employee technology assignment and/or training.
As part of the essential functions of this role The Information Technology Technician II (IT Tech II):
Provides user account creation and maintenance for some organization systems, such as Microsoft 365, Active Directory, and Cisco phone systems.
Works with staff at all locations of Evergreen Health to provide computer hardware, software support, or Audio/Video support
Provide maintenance and support for assigned IT systems
Works with IT staff to address staff computer moves, computer repairs, software installation, phone systems, and new employee technology assignments
Contacts appropriate technology vendors for hardware or software support when needed
Communicates regularly with IT staff regarding discovered issues and/or concerns as well as potential improvements to current systems
Collaborate closely with clinical providers to develop a thorough understanding of their programs and assist them in meeting their program goals
Enters data timely and accurately to promote patient care delivery and participates in ongoing QI/QA activities and training to improve patient experience
Qualified Candidate will have an Associate's degree in Information Technology or related field with a minimum of four (4) years of professional experience working in the Information Technology field and providing support for computer hardware and software, including but not limited to: Windows 11, Windows Server Environments, and Microsoft 365. Candidate must be able to communicate clearly and professionally in writing and verbally, and demonstrate ability to work across multiple departments and aid with complex and escalated support requests. CompTIA A+ or similar certification(s) preferred. Experience with RingCentral is a plus. Candidate must be able to work autonomously; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential
Job Type: Full-time; Monday - Friday 9am-5pm; Occasional travel to and from other Evergreen locations headquartered in downtown Buffalo; This is not a remote position Required Education: Associates Required Experience: Information Technology, IT Support (4 years)
This position is posted with a salary range. The actual rate of pay offered will be based on a variety of individualized factors, including but not limited to a candidate's skills, relevant experience, educational background, internal equity, and market considerations.
What Evergreen Health Offers You:
Multiple comprehensive medical health insurance plans for you to choose from
Dental and Vision coverage at no cost to you
Paid Time Off package that equals 4 weeks of time in your first year
403b with a generous company match
Paid parking or monthly metro pass
Professional development opportunities
Paid lunch breaks
$33k-39k yearly est. Auto-Apply 35d ago
Information Technology Technician
Neighborhood Health Center 3.9
Technical support representative job in Buffalo, NY
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood!
As an Information Technology Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view.
About the Role:
As an Information Technology Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include:
Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution.
Multi-task customer calls, e-mails, IT security user provisioning and data center operations.
Document calls in incident management software for detailed tracking and reporting.
Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required.
Use remote access tools for troubleshooting and resolution of technical issues.
Support inventory tracking of IT assets.
Support VOIP telephone systems.
Manage software licensing and upgrades.
Work with third party IT vendors as needed.
Perform equipment repair and replacement of IT components.
Assist in the diagnosis and resolution of software problems.
In this position you will not be based at one site and will travel to all Neighborhood sites regularly.
What it's Like to Work at Neighborhood:
The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills to be an IT Technician:
High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR
Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required.
CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required.
Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred.
Knowledge of Microsoft Windows and user interfaces required.
Kindness: you treat each person with respect and compassion, valuing each person's story
Resiliency: you see opportunities to innovate and find solutions when challenges arise
Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals
Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m.
What We Offer:
Compensation: Starting rate $22.25 per hour.
Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
$22.3 hourly 60d+ ago
Information Technology (IT) Internship (Summer 2026)
MacLean-Fogg 4.3
Technical support representative job in Buffalo, NY
MacLean-Fogg is a global manufacturing company with more than 100 years of innovation and excellence. Guided by our core values-Integrity, People, Customers, and Stewardship-we continue to build on a century-long legacy while driving the future of manufacturing. Our diverse businesses serve the automotive, industrial, and other critical industries, creating an environment where talent thrives, creativity flourishes, and collaboration drives success.
Location: Multiple U.S. Locations - View all locations Program Duration: Summer 2026 (10 Weeks) Pay Range: $18-$25 per hour (based on location, experience, and academic level)
Program Overview
Our Summer Internship Program offers real-world exposure to IT systems, applications, and infrastructure while contributing to meaningful projects from day one. Over 10 weeks, you will gain:
Hands-on experience in enterprise technology and digital solutions.
Mentorship and guidance from experienced industry leaders.
A professional network across functions and facilities.
Career-ready technical and professional skills.
When applying, you will be prompted to select all MacLean-Fogg locations where you are interested in being considered.
What You'll Do
As an Information Technology Intern, you will:
Assist with system administration, troubleshooting, and IT support.
Support projects in areas such as cloud computing, cybersecurity, networking, or ERP systems.
Participate in software/application testing and documentation.
Contribute to data management, reporting, and process automation initiatives.
Complete a capstone intern project and present results to leadership.
Qualifications
We're seeking motivated students who are ready to learn, grow, and contribute:
Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or related field.
Minimum 3.0 cumulative GPA (on a 4.0 scale).
Familiarity with Microsoft Office 365, networking, programming, or database concepts preferred.
Strong analytical, problem-solving, and communication skills.
Collaborative mindset with a willingness to take initiative.
Ability to work on-site at one of our locations for the duration of the program.
Compensation & Benefits
Competitive hourly pay.
Skill development through hands-on learning.
Structured mentorship and feedback.
Networking opportunities with peers and professionals.
Experience presenting to leadership at program completion.
$18-25 hourly 38d ago
Temporary Retail Sales Support
Maurices 3.4
Technical support representative job in Batavia, NY
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1440-Tops Plaza-maurices-Batavia, NY 14020.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events!
As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
New Hire Wage Range: $16.00-$16.30
Location:
Store 1440-Tops Plaza-maurices-Batavia, NY 14020
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
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Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
$16-16.3 hourly Auto-Apply 20d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Amherst, NY?
The average technical support representative in Amherst, NY earns between $27,000 and $51,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Amherst, NY