Technical support representative jobs in Daytona Beach, FL - 581 jobs

Full-time Description Responsibilities: Support all first-level issues related to electronics and devices, including assistance with Help Desk tickets and coordination with IT. Set up company-issued phones and other electronic equipment. Asset manage company-issued IT equipment (phones, computers, printers, tablets). Collaborate with IT to create company email accounts and troubleshoot login issues. Communicate with new hires to provide login information, ensure their equipment is configured correctly, and confirm proper setup. Support administrative sites and functions. Troubleshoot and resolve technology-related issues. Perform additional tasks as assigned by management. Job Requirements: BA/BS degree or equivalent combination of education and experience. Excellent organizational skills with strong attention to detail. Good communication and problem-solving skills. Salary Description $40,000 - $45,000 annually

Customer Service Representative Employment Type: Full-time Supporting: Customer Care About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact Guide customers through questions, concerns, or challenges they encounter while using the product or service Listen actively to understand the root of the issue and provide clear, effective solutions Record detailed call information for auditing, reporting, and follow-up purposes Maintain and update customer records to ensure accurate and current information Identify opportunities to introduce customers to new or enhanced services that meet their needs Provide recommendations and guidance in a way that adds value and enhances the overall customer experience What'll Set You Up for Success Required: High school diploma or GED 6+ months of customer service or sales experience preferred For Internal Candidates: Must not be on any corrective action or performance plans Must have held your current position for 6+ months Must have relevant industry/program experience Location Note: We're currently hiring for this position in Lake Mary, FL Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: Health, dental, and vision coverage with HSA options Paid time off Flexible pay options: daily or weekly pay 401(k) retirement plan Leadership development programs that really grow your career Open access courses through Alorica Academy Paid training and tuition reimbursement Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more Employee assistance program for personal and professional support Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs #LakeMary

Working Title: CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60002082 Pay Plan: Career Service 60002082 Salary: Current Employees will be compensated in accordance with DCF salary policy. Total Compensation Estimator Tool Department of Children and Families Child Protective Field Support Analyst - Anticipated Vacancy Circuit 7 Internal Agency Only Current Employees will be compensated in accordance with DCF salary policy. The primary focus of the Field Support Analyst will be to review investigations received through the Florida Abuse Hotline to ensure that critical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the investigation and to assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed. The purpose of the Pre-Commencement consultation is to facilitate critical thinking with the CPI and CPI Supervisor regarding information collection, assessment of parental protective capacities, safety planning, and safety determination. In the event that additional information is identified during the Pre-Commencement and/or follow up consultations, the FSA will request and review any records pertinent to the assessment of the family. The FSA will be co-located with Investigative staff to support Child Protective Investigators, however, will report directly to Family Safety Program Office in efforts to ensure trends and observations of investigative practice and case reviews are incorporated into ongoing Training and Quality Assurance activities. DUTIES AND RESPONSIBLITIES: The CPI Field Support Analyst will coordinate in collaboration with the CPI Supervisor to ensure the following is being effectively completed in support of CPI investigative staff: * Provides support and assistance in coordinating referrals, appointments, record retrieval etc. * Pre-Commencement consultations and review of prior FSFN and Law Enforcement records. * Record Requests including but not limited to: school records, Law Enforcement reports, medical records, prior provider records and/or assessments etc. * Surgical Review of the records that are retrieved to assist in assessment and decision making for each case assigned to the Units they are assigned to. * In-Depth interpretation of the records to ensure an assessment is made in conjunction with Florida's current practice models. * High Risk cases will be flagged and tracked by this position, and the seamless investigative activities will be ensured. * Consults with the CPIs, and ensures written referrals are completed for the identified services and/or supports requested by the CPI or CPIS * Coordinates OTI/OTI transfer requests. * Coordinates Subject Matter Experts to assist CPI in decision making KNOWLEDGE, SKILLS, AND ABILITIES: The ideal candidate for this position would be knowledgeable in Florida's Child Welfare system, demonstrate the ability to critically think through a variety of situations, and possess the ability to provide feedback to staff in a strength-based way. The candidate should be highly organized, can multi-task, will assist in coordination and follow up on multiple activities. The candidate must have the ability to create and enhance relationships with partners and stakeholders to ensure open communication and collaboration in various settings and situations. The selected candidate should also be well versed in a variety of programs such as FSFN, CCWIS, MS Suite, Word and Excel to ensure that data is collected and analyzed on a consistent basis. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

ZIO is currently seeking qualified candidates for the role of Luxury Residential Technology Specialist. The Luxury Residential Technology Specialist is responsible for performing a variety of client-focused activities such as identifying needs and working with the engineering team to deliver various types of proposals for residential AV and lighting system designs, staying current with the latest residential technology solutions, products, and best-practices, maintaining relationships with vendors and most importantly, maintaining and nurturing client relationships early in their introduction to ZIO and throughout the life-cycle of the relationship over many years. If you have strong experience working in the residential luxury technology (CEDIA) industry, read on. Please note, applications without industry experience will not be considered for this role. Work Activities and Duties The various functions include but are not limited to the following activities: Client relationship management in our 20+ year established and award-winning luxury residential market including Audio & Video, Smart Home, Lighting Control, Shading, Security & Video Surveillance business. Maintain positive relationships with clients, industry contacts and project stakeholders such as Architects, designers, contractors and builders. Manage and cultivate new sales opportunities provided by ZIO. Work with the engineering department to generate budgets, proposals and scopes of work. Meet with the client to uncover needs, present solutions and ensure ZIO is engaged to provide the proposed solution. Monitor the status of ongoing luxury residential projects and act as the client's advocate to ensure they receive the proposed solution meeting ZIO's standards. Lead and/or participate in client walk-thru and education as needed during the project. Maintain ongoing relationships with clients to generate referrals and continuing business. Competencies and Qualifications The Luxury Residential Technology Specialist should possess the following knowledge, skills, abilities, and characteristics to be successful in this position: Previous luxury Client relationship management experience. Proven track record managing, maintaining and building professional relationships. Ability to use critical thinking skills, think strategically and contribute at all levels in. A sound technical aptitude An understanding of luxury residential Audio Visual and Lighting Systems and Technical design is highly desirable. Personal Integrity and Exceptional Ethics. About ZIO ZIO (ZIO Group, LLC) designs and installs integrated technology solutions for large commercial and luxury residential markets. Founded in 2000, ZIO is recognized as an industry leader and has received multiple industry honors and awards. ZIO believes that the key to keeping great talent is treating them well. We realize it isn't all about the money. Some of the benefits we offer: Paid Training, certifications, and industry events Semi-annual career coaching and development to help you achieve you achieve your long-term goals Retirement Matching Health & Dental Insurance Paid Holidays & Time Off Company events such as go-kart racing, bowling, and other events you can help organize on a quarterly basis Profit sharing If you believe your work is a personal reflection of yourself, strive for success in everything you do, and you have a passion for constant learning then you should apply now. ZIO is going places and we need great people like you to get there. How to Apply & What Happens Next: Step 1: Apply online with attached resume. Step 2: Complete Predictive Index assessment using this link: ZIOLuxuryResidentialTechnologySpecialist_202919 Step 3: If selected, you'll go through a structured interview process-starting with a phone screen and followed by 2 in-person interviews. Step 4: We'll send regular updates on where things stand. From application to offer, the full process usually takes 4-6 weeks. If you've read this far, and this sounds like you - this is your opportunity to join the ZIO team! We look forward to hearing from you! ZIO is an Equal Opportunity Employer and a Drug-Free Workplace.

Job Title: IT Support Analyst I Job Type: Full-Time Company: Reliance Management Services About Us Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology, we want to hear from you. Position Summary The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience. Key Responsibilities Install, configure, and upgrade operating systems and business software Set up and support computer hardware, monitors, network equipment, and peripherals Troubleshoot and resolve hardware, software, email, network, and peripheral issues Support users via centralized help desk and provide clear technical guidance Document equipment repairs, installations, and removals Train users on common business applications (e.g., Microsoft Office Suite) Contribute to system planning, hardware/software recommendations, and procedures Stay up to date on technology trends and make proactive suggestions Maintain user confidentiality and adhere to company protocols Qualifications High school diploma or GED required 2+ years of experience in IT support or related field (or equivalent education and experience) Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed Valid Florida Class E driver's license and clean driving record Strong understanding of computer hardware, networks, and business software Experience supporting users in a professional IT environment Excellent troubleshooting skills and ability to explain complex issues clearly Strong organization, time management, and communication skills Ability to work independently and manage overnight responsibilities effectively Preferred Skills Knowledge of server and network infrastructure Experience with financial or healthcare IT systems Familiarity with modern communication tools and ticketing systems Why Join Us? At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration. Employee Benefits 15 days Paid Time Off (PTO) 8 Paid Holidays Medical, Dental & Vision Insurance Paid Life and AD&D Insurance Employee Assistance Program (EAP) Employee Recognition Programs Corporate Discounts 401(k) Program Employee Referral Bonus Program Equal Opportunity Employment Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.

Company: The Boeing Company Boeing Global Services (BGS) has an exciting opportunity for an Associate Product Support Engineering Data Specialist to support Boeing Defense, Space & Security (BDS) Air Dominance\Phantom Works. In this role, you will be part of a high performing, cross functional team building next generation, state-of-the-art capability. This position will directly report to the BGS Product Support Technical Manager, indirectly report to the AP1 Program Manager, and be assigned to one of the three BGS Product Support Integrated Logistics teams. As an Integrated Logistics Product Team member, the successful candidate will support the teams RAA (responsibility, accountability and authority) to complete a portion of the ILS teams' combined statement of work and deliverables for the program. Position Responsibilities Supports developing, analyzing collecting, and storing various system support technical data elements and specifications for evaluation and assist with making recommendations. Supports providing recommendations on product supportability and establishing product supportability operational maintenance tasks, resources, and support systems to achieve supportability requirements for a single equipment subsystem. Assists with identifying and analyzing logistics support candidates from product definition and develops logistics support analysis records and reports. Supports determining spares provisioning requirements for spare and replacement parts, levels, and stocking for a single customer and contract type. Supports, produces, delivers, sustains, and manages S1000D compliant operating, wiring, and technical orders. Assist in preparing technical documentation for operating, testing, and maintaining aircraft systems/components Support applicable subject matter experts to define Integrated Logistics Support technical approaches and ensure adherence to applicable engineering standards and processes Work with cross-functional teams to drive innovation in the development of Integrated Logistics Support solutions Special Program Access or other Government Access Requirements are mandatory for this position. Position requires the ability to travel 10% of the time. Basic Qualifications (Required Skills/Experience): 2+ years of experience supporting the military aviation industry 2+ years of experience working with aircraft drawings, specifically military aircraft. Preferred Qualifications (Desired Skills/Experience): Experience with data elements associated with the logistics support analysis records or equivalent Experience with Logistics Support Analysis Database (GEIA-STD-007) or equivalent Familiar with S1000D standards and formats Understanding of how to read and interpret engineering drawing and models Typical Education & Experience: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master, 6 years' related work experience, etc.) Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. General: All information provided will be checked and may be verified. Please apply ASAP for this role as recruitment may commence before the end date. At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $60,350 - $81,650 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: Security Clearance: This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Regular Full-Time Non Exempt Anticipated Hiring Range: $19.33 - $24.86 - $30.38 For assistance with application issues, reach out to Workbright's customer service at **************. DEFINITION: The purpose of this job/class within the organization is to conduct technical maintenance repair or construction of city water and wastewater pipelines. This job/class works under close supervision according to set procedures. ESSENTIAL FUNCTIONS (Not all-inclusive): Conducts construction, repair and maintenance of water or wastewater pipelines including locating mains. Operates various hand and power tools and equipment to service or maintain city facilities, and grounds. Reads meters; assists in resolving customer problems and complaints and in the collection of past due accounts; may install and change out meters and turn on and off service to customers. Conducts lawn and grounds maintenance tasks; cleans and maintains buildings and related equipment such as changing air filters and caring for ornamental plants, trees and landscaping. Additional Duties: Performs related work as assigned. MINIMUM QUALIFICATIONS: EDUCATION: Requires High School graduation or GED equivalent supplemented by specialized courses/training equivalent to completion of one year of college in public works, utility operations or closely related field. CERTIFICATION/LICENSE: Requires a driver's license valid in the State of Florida. Must possess and maintain the following: Department of Environmental Protection (DEP) Distribution Level III License, Waste Water Collection C license, and Backflow Repair & Tester Certification. Position is subject to being "on call" and working after normal City work hours as well as on weekends and holidays. WORK EXPERIENCE: Requires two years' experience in utility field operations or closely related experience. Use the resume tab to upload any and all required licenses, certificates, and degrees before the job posting closes. BENEFITS: Why Join Us? At the City of Deltona, we value our employees and their contributions. We offer more than just a job, we provide a workplace where your efforts are recognized and rewarded. Our team members enjoy 12 paid holidays, a 36-hour work week for better work-life balance, tuition reimbursement to support your professional growth, and volunteer time off to give back to the community. You'll also have access to employee discount programs, ongoing recognition initiatives, and the security of the Florida Retirement System (FRS). Join us and experience a career where you're supported, appreciated, and empowered to succeed. Veteran Preference in appointment will be given to those eligible. To be eligible for Veteran Preference, you must furnish a Department of Defense document, commonly known as form DD-214 (Member 4 Copy recommended) or military discharge papers or equivalent certification from the DVA, listing military status, dates of service and discharge type BEFORE CLOSING DATE OF THE JOB POSTING. Please redact the social security number and date of birth information from all documents submitted. In addition, the disabled veteran shall also furnish a document from the Department of Defense, the DVA, or the Department certifying that the veteran has a service-connected disability. If you require accommodation because of a disability to participate in the application/selection process, you must notify the Human Resources Department at ************ at least 48 hours (excluding weekends and holidays) before the meeting or activity. We are proud to be a Drug-free, Smoke-free, and Equal Opportunity Employer!

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

The Applications Support Specialist will provide remote and onsite technical support (hardware and software) to the end users of this organization, work on application integrations and support and assist with projects as needed. This is a full-time, hourly position working Monday through Friday from 8:00 am to 5:00 pm. The position is located in Enterprise, FL. Do you believe that every child deserves a healthy, happy, nurturing environment in which to grow? Are you an individual who desires to dedicate your career to enriching the lives of children and families? If so, we look forward to you joining Residing Hope where you can make a positive difference to children and families in need. How We Help Children in Need At Residing Hope, we believe that children and families should be empowered to experience the transforming love of Christ through evidence-based care and holistic services. This is reflected in our work as we care for children in crisis, including those abused, abandoned or neglected. We give love, hope, and a place to live to more than 500 children through group homes, foster care, an independent living program, and specialized therapy. Why Residing Hope? Competitive insurance plans, including health, dental, vision, life insurances, and more Work life balance, including flexible scheduling, generous paid time off plans and ten paid holidays per year Retirement benefits with up to a 5% contribution match Educational tuition reimbursement and certification incentives Incredible training opportunities Discounted tuition rates to our onsite Montessori school What You Need Bachelor s Degree in Information Technology or related field of study and two years experience in IT/Applications support or database management preferred; or any combination of training, education and experience which would provide the required knowledge, abilities and skills to successfully perform in this role. Knowledge of windows based networks, routers, firewalls, servers, and security software. Knowledge in Database development, management and maintenance. Knowledge in web design and development, preferred. Genuine interest in assisting others with technical problem solving. Must be able to work long hours during emergencies, system maintenance/upgrades, and at other times when needed. Must be willing to travel to provide support to our satellite offices throughout Florida. Must be willing to learn, research and recommend solutions. Must be able to communicate both written and orally. Must have strong customer service skills. Ability to maintain sensitivity to our target population s cultural and socioeconomic characteristics. Essential Duties and Responsibilities Computer, mobile devices and peripherals setup and installation. Troubleshoot, maintain and resolve equipment (computers, mobile devices, etc.) and software issues. Work with IT Applications Support Specialist II to provide Database support to our Development and Finance departments. Assist with queries, forms, periodic letters and general troubleshooting. Assist in testing new hardware and software prior to implementation. Maintain an inventory of all IT systems. Assist IT Applications Support Specialist II in management of Lauris Client Management system. Provide remote and onsite hardware and software support to satellite offices. Keep all security fixes and updates applied to equipment and software. Keep Antivirus software updated on all equipment. Manage radios, phone systems and spectrum devices Assist with managing the Access Control systems Install new software; update existing software and operating systems as needed. Provide technology training to end users. Participate in the quality improvement process. Advise/recommend Information Technology Director on equipment upgrades and improvements in the system. Perform all other job duties and responsibilities, as assigned. EQUAL EMPLOYMENT OPPORTUNITY We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

ADP is hiring an Associate Client Service - Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you seeking an inclusive environment with a culture of collaboration and belonging? If so, this may be just the opportunity you've been searching for! In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication. Don't worry if you have no prior tax experience; we'll train you to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients. Ready to #MakeYourMark? Apply now! To learn more about Client Service at ADP, visit ************************************************ What you'll do: Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies. Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions. Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything. You will leverage your ADP product - services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training. Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner. TO SUCCEED IN THIS ROLE: You have at least one year of client service and/or call center experience OR a minimum of two years of Insurance/Financial Institution experience. Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution. You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have excellent analytical and time management skills. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: Experience noted above OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

ADP is hiring an Associate Client Service - Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you seeking an inclusive environment with a culture of collaboration and belonging? If so, this may be just the opportunity you've been searching for! In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication. Don't worry if you have no prior tax experience; we'll train you to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients. Ready to #MakeYourMark? Apply now! To learn more about Client Service at ADP, visit https://jobs.adp.com/teams-roles/client-service/ What you'll do: Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies. Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions. Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything. You will leverage your ADP product - services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training. Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner. TO SUCCEED IN THIS ROLE: You have at least one year of client service and/or call center experience OR a minimum of two years of Insurance/Financial Institution experience. Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution. You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have excellent analytical and time management skills. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: Experience noted above OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

At Jacuzzi Group, we're not just about creating luxury home products; we're about enhancing the lives of our customers through unparalleled service and support. As a Customer Service Representative, you'll be the heartbeat of our organization, connecting directly with customers (Consumers) to ensure they have the best experience possible with our products. Your contributions will help us maintain our reputation as the premier manufacturer of home wellness solutions. Responsibilities of a Customer Service Representative: Business to Consumer Customer Service - responding to the needs of our consumers in a timely manner. Professionally handles high volume of incoming requests, via phone and email, from customers (consumers) and ensure that any issues are resolved both promptly and thoroughly. Provide technical assistance in the form of troubleshooting the product via phone and email to resolve any issues the Customer is experiencing. Technical training is provided to Customer Service Representative. Process and verify the accuracy of customer orders by utilizing our internal CRM systems and customer purchase orders. Thoroughly and efficiently gather customer information, access and fulfill customer needs, and educate the customer where applicable. Continuously evaluate and identify opportunities to drive process improvements that positively impacts the customer's experience. Initiate required action for response to customer care requests for order changes, including the maintenance of orders. Collaborating with various internal departments to ensure that they fulfill all customer requests. Resolving complaints and keeping track of all processes that pertain to the customers desires. Contribute to the development and maintenance of standards, policies, and procedures regarding customer service. Provides back-up support to other group members in the performance of job duties as required. Other duties as assigned. Monday- Friday, 8:30am - 5:00pm EST On Site in Lake Mary, FL Compensation is $18.00/hr Requirements What We're Looking For: A genuine passion for customer service with 1-3 years of experience. Bilingual- Spanish & English preferred. Proficiency in handling multiple software applications simultaneously. Natural communication skills to connect with people at all levels - from customers to colleagues. A reliable team player who thrives in a dynamic environment and adapts to changes with ease. Detail-oriented with a flair for following up and ensuring problems are resolved. In-Office only. Benefits Health, Dental, and Vision plans 401k program with matching Paid vacation and holidays Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources

Department: LMH Cardiac Cath Lab Status: Full-time Schedule: 4 x 10 hour days with STEMI CALL 7:00A - 5:30P Title: Invasive Tech ll Orlando Health Lake Mary Hospital Orlando Health Lake Mary Hospital represents Orlando Health's continued commitment to the Seminole County community, which we have proudly served for 40 years. As a comprehensive acute care facility, the hospital offers a full scope of medical and surgical services, including cardiovascular, general surgery, orthopedics, and women's services with labor and delivery, alongside a future NICU. Opening with 124 beds, the 455,000 square foot hospital will be able to expand to up to 240 beds. State-of-the-art facilities include operating rooms, catheterization labs, interventional radiology, a vascular lab, an ICU and a full-service emergency department. For labor and delivery, the hospital features six private suites thoughtfully designed to make you feel at home while providing exceptional medical care. Each suite includes a hydrotherapy tub for laboring, shower, recliner, adjustable bed with a squat bar, wireless and waterproof heart rate monitors for mom and baby, a smart board that integrates patient and nurse information from Epic, WiFi, and televisions. These modern amenities ensure a comfortable and supportive environment for every patient. Labor and delivery services, and a future neonatal intensive care unit 6 state-of-the-art operating rooms 3 catheterization labs with a dedicated interventional radiology and vascular lab Comprehensive cardiovascular care 16 ICU Beds Observation unit Outpatient Scripts Pharmacy Top Reasons to Choose Orlando Health - Lake Mary Hospital: BEST Place to Work, 5 years in a row! As a new hospital, Orlando Health Lake Mary offers unique opportunities for career advancement, leadership roles, and professional development. Benefits Package that begins on day one (Full-Time & Part-Time only). Flexible Schedules Tuition Reimbursement up to $5,000 a year. Performs diagnostic imaging and related procedures to demonstrate anatomy for interpretation and/or intervention for cardiovascular procedures. Responsibilities Essential Functions • Delivers appropriate care while recognizing patient conditions and ensuring successful completion of procedures and protocols. Assessesthe patient's physical condition and age specific needs. • Ensuresthat patient's education of procedure performed, needs,safety, and comfort are met while in their care. • Acquires patient's clinical history and assures that the information is accurately documented. Verifies files and records for completeness and accuracy of the patient involved in studies. Archives and amends demographic information to appropriate storage media • Positions patient, equipment, associated devices and manipulates technical factors to achieve high quality images for interpretation. • Assesses processed image media for technical quality, and patient identification, ensuring that all relative anatomy is demonstrated. • When applicable, applies principals ofradiation protection to minimize exposure to patient, self and others. • Provides physiological and hemodynamic monitoring during diagnostic and interventional procedures. • Supportsthe Physician as a scrub assistant for cardiovascular procedures. • Demonstrates the knowledge of aseptic technique. • Appraises and evaluates actual and potential hemostasis of a vessel post procedure. • Locates, uses and troubleshoots complex technical equipment/instruments. Acts as a resource for its operation and training • Maintains use of customerservice skillsin communication with allstaff, visitors and co-workers. • Maintains adequate inventory levels ofsupplies, equipment, resourcestools and forms. • Understands application and technical aspects of all equipment and supplies used in all procedures. • Ensures case turnover time to be within established department standards by maintaining proper workflow and prioritizing optimize patient care. • Must perform at least one of the following: Department preceptor (attend basic preceptor course), charge, actively participates in quality initiative and performance improvement initiative, measures by outcomes and shared governance. • Must be a superuser on at least two of the department's clinical systems or unit specific technologies. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training One of the following criteria must be met: • CVT-RCIS or RCES: High school diploma or GED • RRT or CRT: Associate degree from an accredited respiratory therapy education program. • R.T.(R): Completion of an accredited radiography program. • Paramedic-NREMT-P: Completion of an accredited paramedic education program. Licensure/Certification Maintain current BLS and ACLS certification. PALS may be required depending on unit specific needs. Must possess and maintain one of the following: • Cardiovascular Technologist (CVT)-Registered Cardiovascular Invasive Specialist (RCIS) certification OR Registered Cardiovascular Electrophysiology Specialist (RCES) certification. • Registered Respiratory Therapist (RRT)-Registered by the National Board for Respiratory Care (NBRC). Licensed for the state where they are employed. • Certified Respiratory Therapist (CRT)-Certified by the National Board for Respiratory Care (NBRC). Licensed for the state where they are employed. • Registered Radiologic Technologist (R.T.(R))-Certified by the American Registry of Radiologic Technologists (ARRT). Licensed for the state where they are employed. • Paramedic-National Registry of Emergency Medical Technicians-Paramedic (NREMT-P) certification. Must also have a valid Registered Cardiovascular Invasive Specialist (RCIS) certification. Experience One (1) year experience in Cardiac Catheterization lab is required. Able to meet all job duties of Invasive Specialist I. Must meet unit specific performance competencies. Education/Training One of the following criteria must be met: • CVT-RCIS or RCES: High school diploma or GED • RRT or CRT: Associate degree from an accredited respiratory therapy education program. • R.T.(R): Completion of an accredited radiography program. • Paramedic-NREMT-P: Completion of an accredited paramedic education program. Licensure/Certification Maintain current BLS and ACLS certification. PALS may be required depending on unit specific needs. Must possess and maintain one of the following: • Cardiovascular Technologist (CVT)-Registered Cardiovascular Invasive Specialist (RCIS) certification OR Registered Cardiovascular Electrophysiology Specialist (RCES) certification. • Registered Respiratory Therapist (RRT)-Registered by the National Board for Respiratory Care (NBRC). Licensed for the state where they are employed. • Certified Respiratory Therapist (CRT)-Certified by the National Board for Respiratory Care (NBRC). Licensed for the state where they are employed. • Registered Radiologic Technologist (R.T.(R))-Certified by the American Registry of Radiologic Technologists (ARRT). Licensed for the state where they are employed. • Paramedic-National Registry of Emergency Medical Technicians-Paramedic (NREMT-P) certification. Must also have a valid Registered Cardiovascular Invasive Specialist (RCIS) certification. Experience One (1) year experience in Cardiac Catheterization lab is required. Able to meet all job duties of Invasive Specialist I. Must meet unit specific performance competencies. Essential Functions • Delivers appropriate care while recognizing patient conditions and ensuring successful completion of procedures and protocols. Assessesthe patient's physical condition and age specific needs. • Ensuresthat patient's education of procedure performed, needs,safety, and comfort are met while in their care. • Acquires patient's clinical history and assures that the information is accurately documented. Verifies files and records for completeness and accuracy of the patient involved in studies. Archives and amends demographic information to appropriate storage media • Positions patient, equipment, associated devices and manipulates technical factors to achieve high quality images for interpretation. • Assesses processed image media for technical quality, and patient identification, ensuring that all relative anatomy is demonstrated. • When applicable, applies principals ofradiation protection to minimize exposure to patient, self and others. • Provides physiological and hemodynamic monitoring during diagnostic and interventional procedures. • Supportsthe Physician as a scrub assistant for cardiovascular procedures. • Demonstrates the knowledge of aseptic technique. • Appraises and evaluates actual and potential hemostasis of a vessel post procedure. • Locates, uses and troubleshoots complex technical equipment/instruments. Acts as a resource for its operation and training • Maintains use of customerservice skillsin communication with allstaff, visitors and co-workers. • Maintains adequate inventory levels ofsupplies, equipment, resourcestools and forms. • Understands application and technical aspects of all equipment and supplies used in all procedures. • Ensures case turnover time to be within established department standards by maintaining proper workflow and prioritizing optimize patient care. • Must perform at least one of the following: Department preceptor (attend basic preceptor course), charge, actively participates in quality initiative and performance improvement initiative, measures by outcomes and shared governance. • Must be a superuser on at least two of the department's clinical systems or unit specific technologies. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures.

Requirements Strong communication skills to work with internal and external parties. Ability to effectively troubleshoot over the phone or email. Prior support experience. Ability to work well as a member of a team, collaborating to find solutions. Strong customer service skills. Strong organizational skills. Some AV and networking knowledge. Compensation and Benefits: Hourly wage is negotiable based on skill level and experience. Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, and matching 401k. To learn more about Audio Enhancement, visit ************************ For quick inquiries, contact *****************************

Desktop Support Technician Holler-Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 12 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. The perfect candidate will be based in our Group s home office in Winter Park (conveniently located off Lee Rd. exit on I-4). As a Desktop Support Technician, you will have the opportunity to make a positive impact on our business and the lives of team members and customers every day. We are looking for a driven, dedicated individual who is excited by the opportunity to join a successful, growing team and continue to drive home the culture of success that has been built over nearly nine decades. Duties and Responsibilities include, but are not limited to, the following: Provide technical support for desktops, laptops, and mobile devices (primarily Windows environment, with some mac OS and Android endpoints) Set up and troubleshoot hardware: monitors, docking stations, printers, and peripherals Install, configure, and maintain software applications and operating systems Support business specific software applications, such as: o DMS Auto/Mate, Reynolds & Reynolds o F&I Menu Darwin o Service Lane Technology xTime, my Kaarma, TruVideo o Quickbooks o Marketron Provide support for Microsoft 365 (Outlook, Teams, Word, Excel, etc.) Perform basic network troubleshooting (Wi-Fi, VPN, DNS) Manage user accounts and permissions in Active Directory/Azure AD Use remote support tools to assist users at Company s 16+ locations Document issues and resolutions in a ticketing system Assist with device imaging, deployment, and inventory management Support employee onboarding and offboarding (equipment setup, access provisioning) Enforce security best practices (MFA, secure password policies, device encryption) Additional duties, as assigned by management Requirements: Minimum of two years of prior desktop support experience Strong communication skills with the ability to support users from entry-level to C-suite (via phone, email/chat, or in person) Ability to lift up to 50 lbs. Willingness to serve in on-call rotation (typically one weekend per month) Benefits: 401(k) & 401(k) Matching Employee Assistance Program Health Insurance Dental Insurance Vison Insurance Life Insurance Flexible Spending Account Paid Time Off After 6 months Referral Program Associate Discount Program Supervisory Responsibilities None Job Type: Full-Time Schedule: Ability to work a flexible schedule Pay: $19-$23/hr Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process. ********************************************************************************************

REPORTS TO: Full Cart Program Director DEPARTMENT: Full Cart DIRECT REPORTS: None EMPLOYMENT TYPE: Part-Time, Non-Exempt BILINGUAL: English and Spanish WHY THIS ROLE MATTERS When someone reaches out for help, you will be the voice they hear, and that moment matters. Every call is a chance to uplift a family, answer questions with kindness, and offer encouragement without judgment. This role is more than a job, it is a chance to build trust, create clarity, and ensure that every person feels seen and supported. You will be a champion for care, helping individuals navigate access to food and health-related resources with warmth, respect, and dignity. POSITION SUMMARY Client Experience Support Agents are essential to the care and connection that defines the Full Cart Program. In this role, you will provide warm, respectful phone-based support to individuals and families navigating food access and health-related resources. Through a combination of inbound and outbound calls, agents offer guidance, listen with empathy, and make sure each household feels seen, supported, and informed. This position is ideal for individuals with backgrounds in social work, public health, nursing, pharmacy, pre-med, or human services, as well as those looking to grow in community health and support work. All representatives are trained to communicate clearly, maintain confidentiality in accordance with The Health Insurance Portability and Accountability Act (HIPAA), and uphold the dignity of everyone we serve. MAIN RESPONSIBILITIES Thrive in a high-volume call center environment that supports 500 to 1,000 participant calls per day, while ensuring each interaction is personal, clear, and compassionate. Make outbound calls to program participants to walk them through simple steps related to food assistance, digital support, or well-being check-ins. Answer inbound calls from individuals who may have questions about how to register, how to access their benefits, or navigate their current support. Speak kindly and clearly, using language suitable for a third to fifth-grade reading level. Follow HIPAA guidelines when handling participant information and maintain strict confidentiality at all times. Accurately document call outcomes, barriers, and next steps in our internal system. De-escalate concerns with calm, non-judgmental support, without pressuring anyone into a decision. Help troubleshoot simple technical challenges (e.g., understanding a text message, submitting a form). Maintain a compassionate and professional tone, especially when working with individuals who manage Health-Related Social Needs. These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Requirements MINIMUM REQUIREMENTS High school diploma or equivalent required. 1+ year of experience in a call center, customer service, nonprofit, healthcare, or social support role preferred. Experience in social work, public health, nursing, pharmacy, behavioral health, or pre-med studies preferred, but not required. Strong verbal communication skills, especially when simplifying complex topics in a way that is easy to understand. Must be comfortable using basic computer tools and phone systems (training provided). Demonstrated reliability, empathy, and a solutions-focused approach. Salesforce experience preferred but not required. Experience with RingCentral Phone System preferred but not required. Bilingual in English/Spanish/Arabic preferred but not required. Flexibility to work a varied schedule. Must adhere to HIPAA privacy and security standards at all times. * Background check report is required for this role. ESSENTIAL PHYSICAL SKILLS Acceptable eyesight (with or without correction) Ability to communicate both orally and in writing Acceptable hearing (with or without hearing aid) to effectively interact with technology and community members. Ability to operate a computer and other technology-based tools Ability to sit for extended periods and use a computer and headset simultaneously. Capable of typing while engaging in active phone conversations. Occasionally lift or move materials up to 10 lbs if working on-site (e.g., printed guides, headsets). Salary Description $20.00 per hour

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description This position provides remote technical support for various hardware and software applications across the enterprise. This position is the initial customer contact for issues within the organization and provides support as a mentor for the Support Center Analyst. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Provide technical support via phones and/or other media as required. Complete and document all calls in the form of Service Tickets. Escalate and monitor tickets through IS&S support layers to issue resolution. Dispatch vendors or division contacts as required for on-site repairs. Analyze and determine the magnitude of incidents and escalate to management any identified trends affecting our customers to reduce overall incidents to customers. Assist with the training and development of other team members. Perform select advanced level functions under the direction of an Operational Analyst. Clearly communicate technical analysis and resolution through written documentation within knowledge base. Perform Administrative division support (SAP) requests for new equipment and users account needs. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum Position Qualifications: 1 year + Support Center Analyst experience. Strong customer service background. Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization. Must be able to work a 8 hour shift between 8am-8pm and weekends when required. Additional Information OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Prioritizing Proof Reading Problem-Solving Mail Merge Reporting Confidentiality All your information will be kept confidential according to EEO guidelines.

JOB TITLE TECHNICAL DESIGN & PRODUCTION INTERN SCHEDULE Monday - Friday 8:00 am - 5:00 pm, or as needed GENERAL JOB DESCRIPTION We are looking for a creative problem solver with sharp technological skills who can thrive in projects where minimal instruction and direction are provided to achieve desired results. This role reports directly to the Senior Technical Director and the Technical Design & Production Team. This role will assist in day-to-day tasks that have a direct impact on projects with high-profile clients. You will perform a variety of tasks, including, but not limited to, the coordination, research, development, design, construction, integration, and delivery of technological production elements for various projects as required. The intern candidate will gain experience in the technical show production field and enhance their skills in developing creative technologies. RESPONSIBILITIES Assist the Technical Design & Production Team in a wide variety of projects and tasks, including, but not limited to, designing and integrating A/V, lighting, and communications systems, developing fabrication drawings for technical show set pieces, visiting project sites for fact-finding, project observation, and system integration, and system testing and adjusting. Attend and participate in production meetings and regular technical department meetings, as required. Manage and coordinate the setup, programming, and maintenance of equipment needed to operate the Production space, which will include guest presentations/speakers, theatre lighting and audio, show and concert productions, and other special events. Operate and maintain safeguards for the technical assets of the Production Space, including supervising the use of audio, lighting, and communications equipment, and the use and maintenance of the overall space. Participate in company intern activities and tasks. QUALIFICATIONS Strong problem-solving and analytical skills to resolve technical issues and challenges. Passion, curiosity, critical thinking skills, and the ability to be a flexible problem-solver. Ability to work in a fast-paced and dynamic environment with minimal supervision and guidance. Excellent communication skills to collaborate with team members and clients effectively. The ideal candidate can demonstrate comfort working in highly subjective situations, with few previously established paths to success. PREFERRED QUALIFICATIONS Experience and knowledge of the coordination, designing, building, installation, and programming of A/V, lighting, projection, and other technical production equipment. Diverse skillset encompassing visual arts, film production, engineering, and software. Must be able to clearly express oneself in a variety of media. Pipeline experience with software applications such as CAD (e.g., AutoCAD, Rhino, SketchUp, Fusion360), Unreal Engine, Procreate, Revit, coding, and audio/video editing software (e.g., Final Cut Pro, DaVinci Resolve, Audacity, Pro Tools). Knowledge of current trends and innovations in the entertainment industry. One or more of the following: -Associate or higher degree in a field relevant to the themed entertainment industry -Actively enrolled in a higher education program relevant to the themed entertainment industry. -Experience in a profession relevant to the themed entertainment industry. *Please submit resume and portfolio* AOA Company Information About Our Internship Program At AOA, you work side by side with our remarkable team on the world's most unique experiences. From hospitality, themed entertainment, and cultural attractions, to conservation, live events, and more, you will get direct, hands-on experience on projects with world-renowned leaders and exemplary companies. Our internship placements span the full project life cycle, from the earliest stages of planning and dreaming to the final touches of project completion. Enjoy outings to local experiences, behind-the-scenes tours of active project sites, and exclusive presentations from visionary figures in the immersive experience industry. No other program is quite like ours, and no other program will put you at the heart of our industry's limitless future. Interns must Be 18 years or older to apply Must have reliable transportation to and from work. (Parking will be covered as applicable) Must provide their own housing for the duration of the internship. About Us From hospitals and astronaut training facilities to restaurants, hotels, and attractions, AOA creates memorable and purpose-driven destinations that surpass expectations and resonate across audiences. As the leading design, production, and project management firm, our team is made up of experts with multifaceted skills that translate across departments, fields, and industries. We handle all aspects of the project life cycle from concept to completion. In short, AOA is as remarkable as the projects we support, and we welcome those who live and work with dedication to quality to join our team. Core Values AOA Vision - To dream, create, and build global experiences of a lifetime. AOA Mission - To create and build innovative and transformative experiences that astonish and exceed At AOA, we expect that all employees embrace and uphold our Company Values: Our Communication is rooted in authentic respect. We recognize that transparency is necessary for building trust and that professionalism is a shared responsibility in all situations. Our Quality is the gateway to repeat business. We go above and beyond every project to exceed expectations and introduce innovation to novel challenges. Our Leadership is empowered by organization-wide integrity. We are encouraged to do the right thing, both by acting with productive financial responsibility and by being creative and efficient problem solvers. Our Teamwork is the foundation of our AOA Family and Community. We work collaboratively to promote diversity in all forms, champion inclusion, and sustain an environment where trust is paramount. Our Balance is sacred to our quality of life. We want all of our team members to be present at work and in life, to devote time to physical and mental wellness, and to embrace the moment with fun and happiness.