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Technical support representative jobs in Edinburg, TX - 205 jobs

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  • Patient Support Agent

    G Brock Magruder Md Pa

    Technical support representative job in McAllen, TX

    Our mission is to deliver quality, accessible and patient-centered eye care. Thurmond Eye Associates has been serving Hidalgo, Starr, and Cameron Counties for over 60 years, and is proud to be the leading ophthalmic group in the community. We offer a full spectrum of ophthalmic medical and surgical treatments so that all options are available to our patients. Thurmond Eye Associates is committed to the delivery of personalized eye care of the highest quality. Not only do we value our patients, but we are also passionate about our staff. Our amazing leadership team is committed to cultivating and maintaining an employee centric work environment where every employee has a voice and a platform to share their ideas and suggestions, are encouraged and incentivized to broaden their education and training and are invited to participate in the numerous employee activities offered monthly. The Patient Support Agent (call center representative) position allows you to provide a welcoming environment to both our patients and providers. This position is responsible to schedule patients with our providers via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information, and direct calls accordingly. Adhere to schedule rules as established by the facility and providers. Job Responsibilities Communicates in a cordial, professional manner with patients via phone. Completes new patient registration (inputting demographic information, insurance information, etc.) and patient appointment information for incoming callers to appropriate facility/provider. Logs all patient communication within patient chart during or after patient call. Fills patient cancellation slots efficiently in keeping schedules booked for the providers. Improves positive patient satisfaction outcomes by assuring that all quality measures are met in regard to our patients' experience. Updates computer referring physician data base, as needed. Works with online scheduling system and EHR. Verifies patient data and insurance to ensure it is updated for accurate billings. Responds to patient concerns or refers to leadership as needed. Requirements: Education and Experience High school diploma or equivalent, preferred Call Center, Customer Service or other related experience, preferred Bilingual (English/Spanish), required Knowledge, Skills & Abilities Customer Service Possesses medical knowledge as it relates to patient coordination of ophthalmic care. Ability to utilize a desktop computer, keyboard, mouse and headset Acquainted with common ocular symptoms and complaints Physical Requirements Sitting for extended periods of time Requires using hands to handle, control, or feel objects, tools, or controls Requires repetitive movement PI1355278634f0-37***********8
    $24k-44k yearly est. 14h ago
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  • Technical Service Representative

    International Paper 4.5company rating

    Technical support representative job in Edinburg, TX

    ** Technical Service Representative **Background:** The Southwest Technical Service Representative position will support customers in Texas, Oklahoma, Arkansas, Louisiana and southern Mississippi as a part of the IP Ink & Plate Division, within the North American Container group. IP Ink & Plate supplies water based flexographic printing inks, printing plates and related services to corrugated packaging converters, bag manufacturers, and other flexographic printers, within International Paper and to outside customers. The ink lab provides color matching, technical service, formulation, and R&D services to our customers in order to help them produce high quality packaging products. The Technical Service Representative reports to the National Technical Service Manager. **Pay Rate** : $65,100 - $86,800 _Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._ **Category/Shift** : Salaried Full-Time **The Job You Will Perform:** + The Technical Service Representative is responsible for providing technical service and assistance to our customers in the Southwest Region. + This position requires the tech rep to travel to customer locations for testing of new and existing inks on press, troubleshoot printing problems the customer may encounter, assist customers with controlling ink inventory, and provide technical feedback to the customer, sales representative, and the lab. + Color matching and other minor lab work for these customers will take place at the Blend Plant when not traveling. + Maintaining current customer base as well as playing an integral technical support role in acquiring new customers will be central to the job. + The Technical Service Representative position will be working in a fast paced, team environment, and will need to be able to handle multiple tasks and changing priorities. + Approximately 50% overnight travel is anticipated, but can vary greatly depending on circumstances. **The Skills You Will Bring:** + 5 years minimum industry or related experience preferred. + Candidates will have excellent press side technical and trouble shooting skills, color matching ability, inventory control skills, be detail oriented and have strong communication skills. + Since heavy customer contact is required, the ability to communicate effectively and in a pleasant manner is essential. + Positive attitude, willingness to take on special projects, and initiative and excellent computer skills are desired. + Experience in a printing ink manufacturing or printing environment with press side technical skills required. **The Benefits You Will Enjoy:** International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets. **The Career You Will Build:** Sales and Leadership training, promotional opportunities within a global company **The Impact You Will Make:** We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're **Proud to be IP** . **The Culture You Will Experience:** International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture. **The Company You Will Join:** International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com. **_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._** **_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** **_reasonable.accommodations@ipaper.com_** **_or **************._** **Job Identification** 1082083 **Locations** Fort Smith, AR, United States Bogalusa, LA, United States Valliant, OK, United States Columbus, MS, United States Edinburg, TX, United States
    $65.1k-86.8k yearly 17d ago
  • System Support Specialist I

    Hidalgo County, Tx 3.9company rating

    Technical support representative job in Hidalgo, TX

    General Description Performs entry-level systems support work; Work involves providing customer support for county information technology systems and operating automated office equipment in a stand-alone, network, or mainframe environment; May train others; Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Examples of Work Performed Provides customer service and answers user inquiries regarding computer software, hardware operation, and the use and interface of systems and software applications. Provides operational assistance in the implementation and utilization of data processing hardware or software. Installs, maintains, and performs minor repairs to hardware, software, or information resources equipment. Maintains records of daily data communication transactions, problems, remedial actions taken, and installation activities. Maintains necessary security controls over software. Assists in setting up equipment for employee use and performing or ensuring proper installation of cables, operating systems, or appropriate software. Assists in troubleshooting and resolving computer-related problems. May prepare, develop, and update personal computer and mainframe application programs. May train others. Performs all other related duties as assigned. Education and Experience Two academic years from an accredited college or university in computer science or related field. * Two (2) years of related experience may be substituted for one (1) year of education. Experience in systems support work. Certificates, Licenses and Registration: Must have a current valid Texas motor vehicle operator's license. Must be able to be insured by the County's insurance carrier. Knowledge, Skills and Abilities Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others. The County of Hidalgo offers a full range of employee benefit programs for eligible employees, retirees, and their families. For more information, please Click Here 01 Do you have two (2) or more academic years from an accredited college or university in computer science or related field? * Yes * No 02 Do you have experience in systems support work? * Yes * No 03 How many years of experience do you have in this field? Required Question Employer Hidalgo County Address 505 S. McColl Rd., Suite A Edinburg, Texas, 78539 Phone ************ Website *****************************
    $44k-62k yearly est. 20d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in McAllen, TX

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $62k-85k yearly est. 12d ago
  • Wind Farm Technician, Associate

    RWE Clean Energy

    Technical support representative job in Sebastian, TX

    **RWE Clean Energy, LLC** **To start as soon as possible, full time, permanent** **Functional area:** Operations & Maintenance **Remuneration:** Non-Exempt As the **Wind Farm Technician Associate** you support the overall operations and maintenance of one or more wind farms and all related facilities to assure safety and maximize availability in accordance with Operations mission. This role is responsible for safe execution of scheduled maintenance, troubleshooting and repair activities, training, and safety exercises. This job also maintains accountability and readiness of plant tools, equipment, and vehicles; provides technical guidance to the O&M team; tracks, and maintains records of service activities both scheduled and unscheduled through the digital maintenance management system; and helps maintain the work ethic and culture of the plant O&M team. **Role Responsibilities:** + Assure that all operation and maintenance activities are performed in a safe manner consistent with policies and procedures established for the wind farm site + Assist in conducting acceptance and performance tests on systems and equipment following planned maintenance or outages + Perform safety and other wind farm related tasks when assigned and fill in as back up to personnel at other RWE sites when necessary + Assist with turbine maintenance including services, major component work and replacement, and troubleshooting + Assist with Balance of Plant procedures as needed, including substation and collection system maintenance + Adherence to the company's values and behaviors + Other duties and responsibilities as assigned by the manager **Job Requirements and Experience:** + High School Diploma or equivalent required; Associate's Degree in Sciences or related field from an accredited school preferred + Alternatively 2 year or 4 year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar + License or Certification experience substitutions include Current Journeyman, Current Master Elecrician License, and Wind Tech Certificate + Unrestricted driver license in good standing + Minimum 2 years of work experience in operations and/or maintenance in power generation, transmission and/or distribution, with a minimum of 2 years in wind turbine experience + Wind turbine experience preferred (Vestas, GE, Acciona, Nordex) + Military experience in a technical field (electrical, electronics or mechanical) + Willing to relocate to within 1 hour drive of site + Knowledge of and experience with the use of hand and power tools + Knowledge of environmental and safety policies and procedures + Ability to work within tight deadlines + Ability to work independently and as part of a team + Ability and willingness to travel to and from job sites as assigned + Intermediate PC/Laptop skills + Ability to create, save, manipulate text & formats in documents and spreadsheets in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and utilize Teams for meetings + Ability to prepare & present technical presentations with assistance + Ability to multi-task, while working independently and as part of a team + Motivated self-starter, goal-oriented, and strong problem-solving abilities + Ability to independently perform troubleshooting and repairs of electromechanical systems + Ability to read, interpret, and follow electrical, mechanical, & hydraulic circuit drawings + Identify energy isolation points and implement LOTO for protection + Intermediate understanding of electromechanical relay, hydraulic accumulator, linear transducer, and electrical motor + Intermediate knowledge of power electronics, motor drives, AC/DC converters + Knowledge of computer network communication protocol and theory of operation is desired + Ability to fill out JHA/LOTO/Tailboard forms without assistance + Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information + Wind Farm site location including work in and around energized wind turbine generators and balance of plant equipment (substation, pad mount transformers, etc.) + Work will occur within an office, warehouse, in turbines and outdoors **Physical Requirements:** + Must be able to maintain a personal weight limitation of 270 lbs. + Must be able to climb wind towers on a daily basis. During this task, employee must be able to open/close hatch doors and identify potential safety hazards + Must be able to balance to: (1) work in closed and small swaying areas on top of and within wind towers, and (2) walk across small surface areas to access areas within wind turbines + Ability to push/pull/lift tools and equipment weighing up to 50 lbs. _Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time._ **Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. **Apply with just a few clicks:** ad code **91194** Any questions? **Contact HR:** rwece_****************** We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).
    $64k-106k yearly est. Easy Apply 7d ago
  • Wind Farm Technician, Associate

    RWE

    Technical support representative job in Sebastian, TX

    RWE Clean Energy, LLC To start as soon as possible, full time, permanent Functional area: Operations & Maintenance Remuneration: Non-Exempt As the Wind Farm Technician Associate you support the overall operations and maintenance of one or more wind farms and all related facilities to assure safety and maximize availability in accordance with Operations mission. This role is responsible for safe execution of scheduled maintenance, troubleshooting and repair activities, training, and safety exercises. This job also maintains accountability and readiness of plant tools, equipment, and vehicles; provides technical guidance to the O&M team; tracks, and maintains records of service activities both scheduled and unscheduled through the digital maintenance management system; and helps maintain the work ethic and culture of the plant O&M team. Role Responsibilities: * Assure that all operation and maintenance activities are performed in a safe manner consistent with policies and procedures established for the wind farm site * Assist in conducting acceptance and performance tests on systems and equipment following planned maintenance or outages * Perform safety and other wind farm related tasks when assigned and fill in as back up to personnel at other RWE sites when necessary * Assist with turbine maintenance including services, major component work and replacement, and troubleshooting * Assist with Balance of Plant procedures as needed, including substation and collection system maintenance * Adherence to the company's values and behaviors * Other duties and responsibilities as assigned by the manager Job Requirements and Experience: * High School Diploma or equivalent required; Associate's Degree in Sciences or related field from an accredited school preferred * Alternatively 2 year or 4 year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar * License or Certification experience substitutions include Current Journeyman, Current Master Elecrician License, and Wind Tech Certificate * Unrestricted driver license in good standing * Minimum 2 years of work experience in operations and/or maintenance in power generation, transmission and/or distribution, with a minimum of 2 years in wind turbine experience * Wind turbine experience preferred (Vestas, GE, Acciona, Nordex) * Military experience in a technical field (electrical, electronics or mechanical) * Willing to relocate to within 1 hour drive of site * Knowledge of and experience with the use of hand and power tools * Knowledge of environmental and safety policies and procedures * Ability to work within tight deadlines * Ability to work independently and as part of a team * Ability and willingness to travel to and from job sites as assigned * Intermediate PC/Laptop skills * Ability to create, save, manipulate text & formats in documents and spreadsheets in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and utilize Teams for meetings * Ability to prepare & present technical presentations with assistance * Ability to multi-task, while working independently and as part of a team * Motivated self-starter, goal-oriented, and strong problem-solving abilities * Ability to independently perform troubleshooting and repairs of electromechanical systems * Ability to read, interpret, and follow electrical, mechanical, & hydraulic circuit drawings * Identify energy isolation points and implement LOTO for protection * Intermediate understanding of electromechanical relay, hydraulic accumulator, linear transducer, and electrical motor * Intermediate knowledge of power electronics, motor drives, AC/DC converters * Knowledge of computer network communication protocol and theory of operation is desired * Ability to fill out JHA/LOTO/Tailboard forms without assistance * Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information * Wind Farm site location including work in and around energized wind turbine generators and balance of plant equipment (substation, pad mount transformers, etc.) * Work will occur within an office, warehouse, in turbines and outdoors Physical Requirements: * Must be able to maintain a personal weight limitation of 270 lbs. * Must be able to climb wind towers on a daily basis. During this task, employee must be able to open/close hatch doors and identify potential safety hazards * Must be able to balance to: (1) work in closed and small swaying areas on top of and within wind towers, and (2) walk across small surface areas to access areas within wind turbines * Ability to push/pull/lift tools and equipment weighing up to 50 lbs. Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. Apply with just a few clicks: ad code 91194 Any questions? Contact HR: rwece_****************** We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG). Job Segment: Wind Energy, Environmental Engineering, Gas, Gas Technician, Electrical, Energy, Engineering
    $64k-106k yearly est. Easy Apply 7d ago
  • On-Call IT Field Technician - Mission, TX- Hiring NOW

    Geeks On Site 3.1company rating

    Technical support representative job in Mission, TX

    Job DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability āš ļø Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely āœ… What to Expect After You Apply ???? Intro Call - A recruiter will contact you for a quick chat ???? Onboarding - Complete paperwork and tax forms electronically ???? Background Check - Mandatory before activation ???? Set Your Availability - You enter your availability in our tech portal ???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly 22d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Harlingen, TX

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-48k yearly est. 8h ago
  • Desktop Support

    Artech Information System 4.8company rating

    Technical support representative job in Harlingen, TX

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: Farmers Branch, TX, Carrolton, TX Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Qualifications share your resume with the best time to reach you or contact me on ************ Additional Information For more information, Please contact Shubham ************
    $36k-46k yearly est. 60d+ ago
  • Centralized Support Rep

    Security Finance 4.0company rating

    Technical support representative job in Mission, TX

    Do you go above and beyond to achieve goals? Are you ready to share the joy of assisting customers as apart of an enthusiastic team? You're the connection between the branch, the community, and the customers. You'll be the one who helps customers, over the phone when they have a financial need. If this is you, Come Begin Your Story as a Centralized Support Representative at our company! Security Finance has been a leader in the financial services industry since 1955, and proudly provides installment loans and income tax preparation to the communities where we operate. At Security Finance, it's about being good stewards of our community, helping neighbors in times of need and treating customers with the respect they deserve. Our Centralized Support Rep position: * Provides courteous customer service * Solicits for new or renewed customer business on every contact * Receives loan payments and posts to customer accounts * Prepares and processes loan applications; closes approved loans * Performs collection activities on delinquent accounts, by both written and verbal communications * Assists with the development and training of all new personnel * Maintains compliance with company policies and procedures * Maintains accurate filing and record-keeping system * Prepares and assemble reports for remittance, and for branch record-keeping * Attends work promptly and regularly and works overtime as needed You could be a great addition if you have: * Previous customer service experience. * Knowledge of state and federal lending regulations. * A valid state driver's license, with an acceptable driver's record. * Access to a reliable automobile for use on a daily basis. * Previous finance and/or collections experience. Keep in mind that we provide: * An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. * Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more. * Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. * TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities. Share: Share with Email Share on Twittershare to twitter Share on Facebookshare to facebook Share on LinkedInshare to linkedin
    $31k-39k yearly est. 6d ago
  • 2025-2026 Campus Computer Technician

    Mission CISD (Tx

    Technical support representative job in Mission, TX

    Technology/Technician Additional Information: Show/Hide IF YOU ARE A CURRENT MISSION CISD EMPLOYEE, PLEASE SUBMIT A COMPLETE TRANSFER FORM AND RESUME VIA THE INTERNAL APPLICANTS' LINK 2025-2026 VACANCY Campus Computer Technician Marcell Elementary / Leal Elementary REPORTS TO:Campus Principal APPLICATION DEADLINE:Until Filled LENGTH OF WORK YEAR:187DATE REVISED:05/28/2024WAGE/HOUR STATUS:Non-Exempt >SALARY RANGE:$21.25 - $29.61 Minimum- MaximumPAY GRADE:CT-07 PRIMARY PURPOSE: Primary duties include maintaining the integrity, reliability, and security of computers and network infrastructure. Respond to help-desk requests, calls, and emails from campus staff. Under general supervision, identify, troubleshoot and resolve problems encountered by campus users. Install, configure, maintain and troubleshoot computers inclusive of telecommunication, audiovisual and peripheral equipment, CATV systems, wireless, network cabling, switches, and other computer technology. Provides technical expertise to end-users regarding optimal set-up for software, hardware, and network use. Team player oriented: must be able to interact with peers, management, and staff in a constantly evolving environment to ensure a positive customer experience and atmosphere in the workplace. QUALIFICATIONS: Education/Certification: * High school diploma * N Plus Certification * A Plus Certification * Associates degree preferred Special Knowledge/Skills: * Knowledge of computer hardware and software applications * Ability to analyze and resolve computer hardware and software problems * Some knowledge of technologies available for use in the instructional setting * Ability to repair computer and technology equipment after consultation with a technology advisor and/or district technology personnel * Strong organizational, communication, and interpersonal skills * Demonstrate an interest in and aptitude for the work to be performed with computer-related problems * Willing to attend training in computer technology repairs Experience: * Two years of experience with Microsoft Windows, Office Suites, Google G-Suite * Two years experience in computer repair and peripheral installation * Experience with basic network troubleshooting and wireless setup MAJOR RESPONSIBILITIES AND DUTIES: * Provide technical assistance to campus faculty and staff for use of equipment including computer hardware and instructional-related software. * Provide immediate on-site assistance for technology problems and questions for campus staff. * Act as liaison between staff and campus technology advisor, assistant principal, and principal. * Assist in the maintenance of computers in classrooms to provide or arrange for needed repairs. * Manage student accounts for all instructional programs. (e.g. Active Directory) * Assist campus staff with the student information system. (e.g. Grade verification reports, report cards, etc.) * Assist with the setup of audio and visual equipment need to facilitate meetings, assemblies, instruction, etc. * Perform upgrades to software and hardware. * Run Network drops and repair network cables as necessary. * Setup and deploy new computers, laptops, Chromebooks, tablets, iPads, printers, and any other required peripheral devices. * Installs computer equipment, network (client and server) software and hardware on a variety of platforms (e.g. service packs, application software, operating software, hardware upgrades, etc.) for the purpose of upgrading and maintaining equipment and software. * Uses help desk system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with supervisor regarding unresolved problems. Monitors assigned campus technicians' work orders and assist if needed. * Conducts physical inventory of technology equipment and materials. * Run reports for any instructional software program. * Prepare and conduct training, materials and provide training sessions on instructional software as needed. * Prepare and maintain an updated technology equipment inventory. * Safely perform all duties to avoid injury to oneself and/or others. * Perform other duties as requested by the immediate supervisor. SUPERVISORY RESPONSIBILITIES: None WORKING CONDITIONS: Mental Demands: Moderate to heavy standing, stooping, kneeling, stretching, bending, and lifting. Some contact with oils, chemicals, and solvents Mental Demands/Physical Demands/Environmental Factors: Moderate to heavy standing, stooping, kneeling, stretching, bending, and lifting. Some contact with oils, chemicals, and solvents. Travel hazard to and from school/community sites in a personal vehicle approximately forty (40), percent of the time. Occasional prolonged and irregular hours. May require you to work after hours, on weekends, and/or during your vacation breaks. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. I acknowledge I received a copy of this job description. Employee's Signature: Date Supervisor's Signature: Date The Mission Consolidated Independent School District does not discriminate against any employee or applicant for employment because of race, color, gender, age, national origin, disability, military status, or on any other basis prohibited by law. JD 4.145 >Updated 25/26
    $21.3-29.6 hourly 10d ago
  • COMMUNICATIONS/COMPUTER TECHNICIAN II

    Cameron County 4.1company rating

    Technical support representative job in Brownsville, TX

    Job Description COMMUNICATIONS/COMPUTER TECHNICIAN II MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS Salary: 112 - $37,678.00 minimum salary Purpose of Classification Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment. Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited. Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy. Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment. Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by two (2) years of experience performing technical support and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER
    $37.7k yearly 18d ago
  • Entry Level Computer Technicians

    Smartech

    Technical support representative job in Pharr, TX

    SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Key Responsibilities/Outcome: IMMEDIATE NEED TO HIRE-COMPUTER HARDWARE TECHNICIAN-MEDFORD, OR WHAT WE DO: Hardware Replacement/Repair: Desktops, Laptops, Servers, Printers, and POS systems. Why Join Us? Do you prefer to focus on hardware components instead of software issues or endless password reset tickets? Do you have experience tinkering with devices, computers, or laptops? Here you will have the freedom to decide how busy you can be and how much money you want to make. Our customers come from all backgrounds: You may be fixing a computer in a home or office setting. Successful candidates start their day at home, checking their queue and contacting clients before heading out to pick up components and travel to client locations. Normal coverage area is 100 miles radius of parts pick up. Job Expectation: Complete and pass Client Certifications within 3 days. Good Time Management you will be traveling to client locations to repair equipment. Laptop/Desktop Hardware experience. Have your own Tools and ESD protection. Use Computer/Mobile to receive and manage repair requests. Access to client training site. Basic Qualifications: Must be legally authorized to work in the United States. Must have a valid driver's license and vehicle. Must be able to pass required certifications. Must have computer hardware experience. Must have own tools Working Place: Pharr, TX, United States Department : Unisys
    $35k-48k yearly est. 60d+ ago
  • PT Helpdesk Specialist

    City of Pharr 3.4company rating

    Technical support representative job in Pharr, TX

    Join the City of Pharr as a Part-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With an hourly pay rate of $12.98, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinking team, you will engage directly with clients, enhancing their experience and satisfaction. If you are a passionate problem solver eager to contribute to a professional atmosphere, this role is not to be missed. Take the leap into an exciting career where your skills will shine and grow within a thriving organization! Are you excited about this Helpdesk Specialist job? As a Part-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of contact for end-users and TEAMPHARR.NET customers in need of technical assistance via phone or email. Your role involves answering support calls and utilizing management tools to resolve issues remotely, ensuring high-quality customer service at all times. You will troubleshoot a variety of problems by evaluating multiple options, employing checklists and scripts to guide your approach. Additionally, you will perform basic network troubleshooting to maintain connectivity for both computers and printers, demonstrating your commitment to problem-solving and customer-centricity. This position offers a stimulating environment where your technical skills can flourish while directly benefiting the community. Are you the Helpdesk Specialist we're looking for? To thrive as a Part-Time Helpdesk Specialist at the City of Pharr, candidates should possess a strong foundation in technical computer, network, or software support, preferably within a Windows-based environment. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base. Familiarity with a call center environment and its duties will set you apart, complemented by knowledge of computer systems and work order tracking systems. The ability to excel in a fast-paced environment is essential, as you will frequently troubleshoot various technical issues while maintaining a high standard of customer service. Strong problem-solving skills, paired with effective communication and multitasking abilities, will ensure your success in this pivotal role. Knowledge and skills required for the position are: Experience in technical computer Network or software support in a windows computer - based network preferred. Bilingual English/Spanish preferred. Knowledge of call center environment and duties. Knowledge of computer systems and work order tracking computer systems. Capable of working in a fast-paced environment. Connect with our team today! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
    $13 hourly 25d ago
  • Substitute Computer Technician Pool 2025-2026

    Harlingen Consolidated Independent School District (Tx

    Technical support representative job in Harlingen, TX

    Technology Additional Information: Show/Hide PRIMARY PURPOSE Provide technical assistance for hardware maintenance, software and/or user related problems to all campuses and administrative departments. QUALIFICATIONS: Minimum Education Certification Associate's Degree in a computer related field or Bachelor's Degree Special Knowledge Skills: Knowledge of micro-computers, networking, and modern communication systems. Minimum Experience Skills: Three years of work experience in the area of computer maintenance preferred. . CALENDAR: As Needed DAILY RATE: $80.00 non-degreed $115.00 degreed
    $80 daily 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Brownsville, TX

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $61k-84k yearly est. 12d ago
  • On-Call IT Field Technician - Mission, TX- Hiring NOW

    Geeks On Site 3.1company rating

    Technical support representative job in Palmhurst, TX

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support šŸ’¼ Job Type: Independent Contractor (1099) šŸ’° Pay: $35/hour (on-site) šŸ—“ Schedule: Flexible - You accept jobs based on your availability āš ļø Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely āœ… What to Expect After You Apply šŸ“ž Intro Call - A recruiter will contact you for a quick chat šŸ“ Onboarding - Complete paperwork and tax forms electronically šŸ” Background Check - Mandatory before activation šŸ“… Set Your Availability - You enter your availability in our tech portal šŸ“² Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 51d ago
  • PT Helpdesk Specialist

    City of Pharr 3.4company rating

    Technical support representative job in Pharr, TX

    Job Description Join the City of Pharr as a Part-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With an hourly pay rate of $12.98, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinking team, you will engage directly with clients, enhancing their experience and satisfaction. If you are a passionate problem solver eager to contribute to a professional atmosphere, this role is not to be missed. Take the leap into an exciting career where your skills will shine and grow within a thriving organization! Are you excited about this Helpdesk Specialist job? As a Part-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of contact for end-users and TEAMPHARR.NET customers in need of technical assistance via phone or email. Your role involves answering support calls and utilizing management tools to resolve issues remotely, ensuring high-quality customer service at all times. You will troubleshoot a variety of problems by evaluating multiple options, employing checklists and scripts to guide your approach. Additionally, you will perform basic network troubleshooting to maintain connectivity for both computers and printers, demonstrating your commitment to problem-solving and customer-centricity. This position offers a stimulating environment where your technical skills can flourish while directly benefiting the community. Are you the Helpdesk Specialist we're looking for? To thrive as a Part-Time Helpdesk Specialist at the City of Pharr, candidates should possess a strong foundation in technical computer, network, or software support, preferably within a Windows-based environment. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base. Familiarity with a call center environment and its duties will set you apart, complemented by knowledge of computer systems and work order tracking systems. The ability to excel in a fast-paced environment is essential, as you will frequently troubleshoot various technical issues while maintaining a high standard of customer service. Strong problem-solving skills, paired with effective communication and multitasking abilities, will ensure your success in this pivotal role. Knowledge and skills required for the position are: Experience in technical computer Network or software support in a windows computer - based network preferred. Bilingual English/Spanish preferred. Knowledge of call center environment and duties. Knowledge of computer systems and work order tracking computer systems. Capable of working in a fast-paced environment. Connect with our team today! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position. Job Posted by ApplicantPro
    $13 hourly 26d ago
  • COMMUNICATIONS/COMPUTER TECHNICIAN II

    Cameron County, Tx 4.7company rating

    Technical support representative job in Brownsville, TX

    MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS Salary: 112 - $37,678.00 minimum salary Purpose of Classification Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment. Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited. Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy. Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment. Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by two (2) years of experience performing technical support and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER
    $37.7k yearly 47d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Brownsville, TX

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $35k-48k yearly est. 12d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Edinburg, TX?

The average technical support representative in Edinburg, TX earns between $26,000 and $50,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Edinburg, TX

$36,000
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