Technical support representative jobs in Fresno, CA - 348 jobs
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Technical Support Specialist III
13 Prime Steak
Technical support representative job in Clovis, CA
SUMMARY OF FUNCTIONS:
As a TechnicalSupport Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment.
BASE PAY AND COMPENSATION:
The TechnicalSupport Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed.
BENEFITS:
Employer-Contributed Health Benefits
Employer-Contributed Dental & Vision Insurance
Employer-Contributed Life Insurance
401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible
Flexible Spending Account (FSA) Health Care Program
30% Employee Discount at 13 Prime Steak in Clovis, CA
30% Employee Discount at Yolked Kitchen in Clovis, CA
Employee Training and Certifications
Paid Holidays - 10 Days
Paid Sick Leave
Paid Vacation Time
Company Sponsored Luncheons and Fully Stocked Kitchen
KEY RESPONSIBILITIES:
Design, implement, and manage network systems including routers, switches, firewalls, and load balancers.
Monitor network performance and ensure high availability and reliability across client environments.
Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary.
Perform network maintenance and upgrades, including patches and firmware updates.
Develop and enforce network security policies, disaster recovery plans, and backup procedures.
Conduct regular network performance testing and generate detailed reports.
Collaborate with internal teams and vendors to optimize network services.
Provide technicalsupport and guidance to clients and junior staff.
Stay current with emerging technologies and best practices.
Performs review audits of client's current information systems.
Perform Disaster Recovery functions for supported end clients.
Perform Network and Security Audits.
Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations.
Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms.
Ensure the integrity and security of enterprise data on host computers, multiple databases.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure.
Deployment and installation of workstations, hardware and software at client locations.
Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above.
Driving is a core job function, and alternative transportation methods would not meet operational needs.
Requirements
QUALIFICATIONS:
Bachelor's degree in computer science, Information Technology, or related field.
3-5 years of experience in network engineering, preferably in an MSP environment.
Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies.
Experience with firewalls, VPNs, SD-WAN, and network security principles.
Familiarity with cloud networking (AWS, Azure) and virtualization technologies.
Proficiency in network monitoring tools and remote management systems.
Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus.
Excellent communication and customer service skills.
Ability to work independently and participate in on-call rotations.
Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards.
Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law
Background check and drug screen will be conducted after a conditional offer of employment is made.
SKILLS & KNOWLEDGE:
Ability to work independently and achieve high standards to meet multiple deadlines.
Explicitly proficient communicator, including writing, speaking, editing, proofreading.
Ability to work on small and large projects with great attention to detail.
Adept in developing and maintaining strong relationships with management, staff, vendors, and clients.
Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.
Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations.
Interpersonal skills such as telephony skills, communication skills, active listening, and client-care.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization's key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Scripting skills (PowerShell) for automation tasks.
Understanding and defining the 7 layers of OSI model.
Experience in SAN, Nas, ISCSI,RAID
Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support.
Experience with VoIP systems and wireless networking.
Mail protector Migration and DNS configuration Skills.
Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.
Salary Description $38.00 - $55.00
$38-55 hourly 49d ago
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Technical Specialist Hygiene & Supplies
Gea 3.5
Technical support representative job in Fresno, CA
Responsibilities / Tasks
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.
Working at GEA Group has significant benefits:
Start strong - Medical, dental, and vision coverage begins on your first day
Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
Keep learning - Take advantage of tuition reimbursement to further your education or skillset
Live well - Our wellness incentive program rewards healthy habits
Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
Role And Responsibilities:
Support Dairy Direct Sales Specialist and provide technical hygiene and sanitation assistance to customers for achieving high-quality milk.
Identify and address sanitation issues promptly, communicating effectively with sales specialists and customers.
Maintain accurate records in CRM, including Wash Reports and Weekly call reports.
Develop expertise in problem-solving, milk quality, consultancy, and hygiene.
Ensure timely communication by returning calls, texts, and emails within specified timeframes.
Collaborate with customers to understand milk quality goals and offer effective solutions.
Manage inventory and assist with audits as needed.
Complete required forms and reports under supervisor direction.
Flexibly assist with additional duties as requested.
Relay customer service needs related to milk quality to supervisor and colleagues.
Your Profile / Qualifications
Education and Experience:
High school diploma or GED required; bachelor's degree in Agriculture preferred.
Minimum two years of experience with dairy equipment, including vacuum and pulsation equipment.
Skills and Knowledge:
Strong communication, record-keeping, and organizational skills.
Complete understanding of GEA product offerings and proper usage.
Basic understanding of pulsation, milking systems, and their relation to milk harvest.
Advanced understanding of CIP wash systems and on-farm milk quality troubleshooting.
Proficient in maintaining company-issued equipment, including Pick-up, Computer, Tablets, Phone, Tri-scan, etc.
Work Environment:
Primarily on-farm field position (95%), subject to necessary adjustments.
Moderate noise level.
Physical Demands:
Requires ambulatory ability, a valid driver's license, and occasional lifting.
May work in wet environments; slip-proof footwear provided.
Personal Protective Equipment required; training provided.
Professional clothing, including company logo shirts, required in front of customers.
The typical base pay range for this position at the start of employment is expected to be between $32-$35 per hour. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.
Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
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$32-35 hourly Auto-Apply 60d+ ago
Customer Service Representative
The Sun-Maid 4.2
Technical support representative job in Fresno, CA
The Customer Service Representative (CSR) is a full-time role responsible for managing Ingredient and Export Customers. This individual will demonstrate exceptional commitment to their accounts as they interact with internal and external partners, in alignment with our commitment to ensure exceptional service. Must be an open communicator, collaborator, and self-starter.
Sun-Maid is a world leader for Raisins and dried fruit sales around the world. Sun-Maid is a Grower Cooperative that was founded in 1912 and still running strong 114 years later. Our products can be found in every major grocery store in the USA and Canada, and we export to over 50 countries. Our business is based on our grocery retails items, and as an ingredient supplier to some of the world's largest food manufacturers.
The ideal candidate will embrace our progressive culture, which emphasizes growth, innovation, and collaboration. Sun-Maid fosters a positive work environment through team-building activities and company-sponsored events. As one of the premier employers in the Central Valley, we are committed to expanding our team with individuals who share our values.
Essential Job Duties:
• Primary duty is to manage customer transactions including sales orders, logistics and correspondence.
• CSR is the primary contact point for day-to-day transactions, both internal & external.
• Communications with customers, brokers, Sun-Maid Sales, Shipping and others is a daily responsibility.
Customer management involves the following duties:
Set up new Customers as needed
Enter and manage customer orders daily
Oversee Customer contracts
Manage Export bookings & customs paperwork
Manage Customer promotions, promotional claims & disputes
Obtain and process credit/deduction documentation from Brokers or Customers.
Manage broker activities, including processing payments, adjustments and managing deductions
Ensure pricing on orders is correct and price lists are maintained
Coordinate customer requested returns
Prepare/review Customer Export documents including bank drafts, certs of production, organic certificates and quality documents
Sun-Maid internal collaboration involves the following duties:
Coordinate with Operations for production scheduling of customer specific items to meet demand
Notify supervisors and sales teams of Customer issues and assist in resolution.
Request freight pricing, coordinate shipment scheduling and freight payment processing with the Transportation team.
Work with Demand Management & Whse Reconciliation to help manage inventory at our forward warehouses.
Assist Accounts Receivable with short payments or overdue invoices.
Ability to handle one's own workload while providing back-up to other team members as needed
Ancillary Job Duties:
• Support implementation of new business solutions and/or procedures to improve accuracy and efficiency.
• Perform additional duties, as needed, by the company.
Requirements
Education and Experience:
Minimum AA degree preferred but not required.
Minimum 2 years of customer service experience preferred, ideally in a manufacturing environment.
Proficiency in Microsoft Excel, Word and PowerPoint.
Strong problem-solving skills, organizational ability, and sound business judgment.
Excellent communication skills (written and verbal).
Excellent math skills and accounting skills recommended.
Ability to manage multiple tasks simultaneously.
Collaborative team player with a positive attitude and strong work ethic.
Salary Description $22-$26/hr
$22-26 hourly 4d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Fresno, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$58k-88k yearly est. 29d ago
Field Placement Analyst (AA/S NE)
CSU Careers 3.8
Technical support representative job in Fresno, CA
Intern-Field Placement Analyst (Administrative Analyst/Specialist NE)
Compensation and Benefits
Anticipated Hiring Salary Range: $4,799 - $4,993 per month
Full CSU Classification Salary Range: $4,799 - $6,992 per month
This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
Under the general supervision of the Associate Dean in the Kremen School of Education and Human Development and the lead work direction of the Educator Preparation Coordinator, the candidate will serve as the Field Placement Analyst and is responsible for the full scope of the internship and field placement of the credential placement process. Assignments, highly technical in nature, include independently performing the following: planning, organizing, prioritizing, interpreting, and applying discretionary skills to student teaching and University coach placements; coordinating tasks and events requiring timely and accurate planning; applying, interpreting and ensuring compliance with applicable university, division level, and California Commission on Teacher Credentialing (CCTC) policies, procedures, and guidelines
Key Qualifications
Data entry experience in a complex student data system, preferably PeopleSoft.
Proficient in use of office software packages (Microsoft Office, Google Suite, Adobe Acrobat), computer (PC or Mac)
Excellent interpersonal skills at all levels with the ability to work as part of a team and contribute to a collegial environment.
Understand and abide with the Family Education Rights and Privacy Act (FERPA) and State of California policy regarding the confidentiality of records.
Independently coordinate routine work assignments and projects, including handling multiple priorities involving use of judgment, discretion, and confidentiality, and meet production expectations with minimal supervision.
Use and quickly learn new support technology systems and software packages.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Deadline & Application Instructions
Applications received by December 3, 2025 will be given full consideration by the search committee.
Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
$4.8k-5k monthly 60d+ ago
Field Placement Analyst (AA/S NE)
A Ne
Technical support representative job in Fresno, CA
Intern-Field Placement Analyst (Administrative Analyst/Specialist NE)
Compensation and Benefits
Anticipated Hiring Salary Range: $4,799 - $4,993 per month
Full CSU Classification Salary Range: $4,799 - $6,992 per month
This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
Under the general supervision of the Associate Dean in the Kremen School of Education and Human Development and the lead work direction of the Educator Preparation Coordinator, the candidate will serve as the Field Placement Analyst and is responsible for the full scope of the internship and field placement of the credential placement process. Assignments, highly technical in nature, include independently performing the following: planning, organizing, prioritizing, interpreting, and applying discretionary skills to student teaching and University coach placements; coordinating tasks and events requiring timely and accurate planning; applying, interpreting and ensuring compliance with applicable university, division level, and California Commission on Teacher Credentialing (CCTC) policies, procedures, and guidelines
Key Qualifications
Data entry experience in a complex student data system, preferably PeopleSoft.
Proficient in use of office software packages (Microsoft Office, Google Suite, Adobe Acrobat), computer (PC or Mac)
Excellent interpersonal skills at all levels with the ability to work as part of a team and contribute to a collegial environment.
Understand and abide with the Family Education Rights and Privacy Act (FERPA) and State of California policy regarding the confidentiality of records.
Independently coordinate routine work assignments and projects, including handling multiple priorities involving use of judgment, discretion, and confidentiality, and meet production expectations with minimal supervision.
Use and quickly learn new support technology systems and software packages.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Deadline & Application Instructions
Applications received by December 3, 2025 will be given full consideration by the search committee.
Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to ****************.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
$4.8k-5k monthly Easy Apply 60d ago
IT Field Technician - On Call - Clovis, CA - Hiring now
Geeks On Site 3.1
Technical support representative job in Fresno, CA
Job DescriptionOn-Call IT Field Technician - PC, Mac, POS and TV Mounting
???? Job Type: Independent Contractor (1099) ???? Pay: $35 hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About the Role
Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience.
This is a 1099 contractor role with full flexibility. You set your availability and we send jobs that match your proximity and skills.
Key Responsibilities
Troubleshoot and repair Windows and mac OS issues
Resolve WiFi, router, and wired network problems
Install and configure printers and scanners
Replace or upgrade hardware components
Reinstall operating systems using bootable tools
Document work and communicate clearly with customers
Install and support POS systems and run Cat5e or Cat6 cabling
Perform outdoor TV mounting and basic A V setup
Requirements
Two or more years of experience in IT support or field service
Strong networking and diagnostic skills
Reliable transportation and valid driver's license
Ability to work independently and provide professional customer service
Ability to lift up to 50 lbs
Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools
Benefits
Compensation
IT and POS work: $35 per hour for time on site
Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
???? Intro Call - A recruiter will contact you for a quick chat
???? Onboarding - Complete paperwork and tax forms electronically
???? Background Check - Mandatory before activation
???? Set Your Availability - You enter your availability in our tech portal
???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly 6d ago
It Support Specialist
Valley Expetec
Technical support representative job in Visalia, CA
Job Description
Bring your service-oriented attitude, desire to solve problems with facts and data, and out-of-the-box ideas to an expanding Managed Service provider looking for explosive business growth.
We are seeking a Network Systems Engineer to join our Project Team. You will be greeted on Day 1 with a job-specific training program designed to prepare you to manage and maintain our clients' networks, supported by a team with over 70 years of combined experience in the IT Services industry.
After completing training, you will spend your days implementing IT projects for our clients, utilizing best practices, and ensuring that every aspect of the IT project meets our clients' needs.
We are Valley Expetec, a growing Visalia, CA-based IT Management Company established in 1994. We offer a highly competitive compensation program with income commensurate with experience. In addition, our benefit packages include health insurance plans, 401 (k) retirement plans, Corporate Wellness Programs, Flexible Time Off, and a Team Lunch every Friday.
Compensation:
$55,000 - $85,000 yearly
Responsibilities:
Provide support to end users of managed services clients
Take direction from the Service Desk Coordinator and manage ticket assignments relative to ticket priority and age
Follow specific Service Desk Team documented processes and workflows
Work assigned tickets from triage through completion
Use our suite of service desk and tools to diagnose and resolve client support issues
Refer to client's technical documentation for information that will help you understand and resolve client technology issues
Escalate assigned aging tickets to the SDC when assigned tickets cannot be resolved within 1 hour to maintain an acceptable average resolution time KPI
Seek assistance from the L3 SDE or SDC when stuck
Document service work and time in our PSA/CRM application
Understand the implications and effects of service procedures, steps, and tasks that your work will have on client infrastructure, uptime, and potential business interruption
Work collaboratively with the members of the Service Desk Team, and cross-functionally with all service delivery teams and team members familiar with the client environment and business
Work with the SDC to identify chronic service issues across the client base
Provide on-call support based on the on-call schedule/rotation
Provide on-site service as necessary
Maintain technical skills required to perform the SDE role
Attend and participate in weekly team meetings and daily huddles
Qualifications:
A+, NET+, Security+ Certifications
Microsoft Certified Professional (MCP)
Microsoft Certified Solutions Expert (MCSE)
Cisco Certified Network Administrator (CCNA)
2+ years of experience in computer network management
Strong computer skills and intermediate knowledge in routers, layer 2/3 switches, and other networking devices
Advanced knowledge of all Microsoft Workstation Operating Systems and Applications (Exchange 2019+, Windows 11, Server 2019+)
People-oriented, team player who mixes well with colleagues and clients
Consistent and steady work ethic
Ability to reconcile fact from emotion and make decisions accordingly
Why this is a Great Opportunity:
A focus on industry-specific training that will ensure continued technical growth from Day 1
About Company
Valley Expetec is a California-based Managed IT Services provider helping organizations grow through reliable, secure technology. Founded in 1994, our 28-person team combines veteran expertise with a service culture that's Responsive, Dedicated, Committed, Resourceful, and Persistent.
We deliver proactive IT management, including help desk, endpoint/server care, networks, cybersecurity, cloud, Microsoft 365, backup, and disaster recovery, along with strategic guidance to align technology with business goals.
Clients choose us for fast resolution, clear communication, and accountability. We measure success by client outcomes, not the number of tickets closed-becoming a dependable partner for long-term IT health.
$55k-85k yearly 3d ago
Customer Service Representative, Housing Customer Service Center
Usc 4.3
Technical support representative job in Parksdale, CA
Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.
USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in
Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion
.
USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do.
We are seeking a Customer Services Representative to join our rapidly growing team.
The Opportunity:
The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today!
The Accountabilities:
Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor.
Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers.
Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request.
Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc.
Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues.
Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution.
Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs.
Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned.
Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers.
Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents.
Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends.
Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested.
Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The Qualifiers:
Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.
Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.
Minimum Field of Expertise: Customer Service.
Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
What We Prefer:
Preferred Education: Bachelor's Degree.
Preferred Experience: 2 years.
Preferred Field of Expertise: Student counseling, customer service.
The Trojan Family Rewards:
We pride ourselves in creating the
BEST USC EXPERIENCE
, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
FIGHT ON!
The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.
Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.
Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
USC is a smoke-free environment
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
USC will con
sider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Read USC's Clery Act Annual Security Report
Affirmative Action and Equal Opportunity Plan
Pay Transparency Non-Discrimination
USC is an E-Verify Employer
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$18.9-20 hourly Auto-Apply 60d+ ago
Customer Service Technician
Agiliti Health
Technical support representative job in Fresno, CA
Who We Are
Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!
The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance.
What You Will Do in This Role
Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.
What You Need For This Role
Be 21 years of age or older, with high school diploma or equivalent.
Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
Have customer service experience. Prior work experience in hospital setting is helpful.
Have basic computer skills.
Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
Be able to lift and/or push up to 75 pounds.
Be able to stand and walk for long periods of time.
Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact ****************************.
Primary Job Location:Fresno DistrictAdditional Locations (if applicable):Job Title:Customer Service Technician ICompany:
Agiliti
Location City:FresnoLocation State:California
Pay Range for All Locations Listed:
$17.09 - $26.33
This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown.
For sales positions, this range combines the base salary and the target incentive pay.
The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.
$17.1-26.3 hourly Auto-Apply 4d ago
Associate Product Support Specialist
Westamerica Bank 3.6
Technical support representative job in Fresno, CA
Full-time Description
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
As an Associate Product Support Specialist, provide technical product knowledge and available services to support the Bank Division's sales efforts in assigned territories.
Responsibilities:
Attend Customer Service Manager, Branch Sales Manager, and Branch Sales meetings.
Handle implementation, installation and training of equipment and services on customer's premises.
Respond to all questions from customers and Branch personnel.
Conduct product and service training sessions for branch staff and customers.
Identify potential sales opportunities and pass said information to appropriate branch sales staff.
Prior work experience where incumbent has gained in-depth knowledge of at least two of the products or operational service support activities offered by that corporation.
Previous direct customer support or sales experience a plus. PC literate and have a working knowledge of the banking fundamental functions. Excellent customer service, presentation, organizational, communication and interpersonal skills are required.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $70,304.00 - $71,872.98
$70.3k-71.9k yearly 17d ago
Support Technician
Daveandbusters
Technical support representative job in Fresno, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $18.25 per hour
Salary Range:
16.9
-
18.65
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-18.3 hourly Auto-Apply 13d ago
Peer Support Specialist - The Lodge
RH Community Builders 3.3
Technical support representative job in Fresno, CA
Job Description
Peer Support Specialist is responsible for providing peer to peer support services including: monitoring, informing, supporting, assisting and empowering clients and their family members/caregivers who directly or indirectly receive behavioral health services; developing and coordinating activities, programs and resources which directly support clients and family members/caregivers in achieving wellness and recovery oriented goals; facilitating peer to peer assistance as a part of a team setting; conducting outreach to clients, family members/caregivers and the community; and acting in a liaison role between clients, family members/caregivers and community service providers.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Provides peer support and self-help services to behavioral health clients and their family members/caregivers in individual or group settings on site in county programs as well as in the community.
Under direction of clinical/supervisory staff, assists in coordinating clinical services, provides linkage to other services and resources, monitors, supports, assists and empowers clients and family members/caregivers who directly or indirectly receive behavioral health services.
Assists the Department in gathering client and family member/caregiver perspectives and ensuring it is considered in policy and program development.
Assists in the development and coordination of activities, programs and resources which support clients and family members/ caregivers in achieving wellness and recovery goals such as self-help and peer-led groups.
Provides skill training to clients and family members/caregivers on tasks related to recovery focused independent living such as self-empowerment, self-responsibility, public transportation, housing applications, interviews, shopping, etc. Serves as a role model for recovery
Assists and advocates for clients and family members/caregivers as they navigate through the system of care including: assisting with referral follow through; transition to different levels of care; providing information on support resources; facilitating and encouraging family member/caregiver involvement as appropriate.
Prepares and supports clients and family members/caregivers in a variety of client and family centered activities such as case consultation/staff meetings, hearings, interviews, completion of satisfaction surveys, focus groups, and stakeholder input opportunities.
Documents activities in accordance with Department and program requirements.
Support client's vocational choices and assists them in stress management and other symptoms related to all facets of employment.
Works as part of the treatment team including: participating in meetings; encouraging and supporting clients and family members/caregivers in understanding, adhering to, and progressing in the treatment plan; evaluating their responses; outreaching; and empowering them to communicate openly and directly with treatment providers.
Greets and welcomes clients and family members/caregivers upon arrival to programs/offices.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Maintain State Certification / Licensure or be in the process of obtaining Certification / License as a certified Peer
High School Diploma or GED
Knowledge of Basic Recovery and wellness concepts and behavioral health services;
public and private agency services and resources available for clients and family members/caregivers, such as schools, social services, and community resources;
Knowledge of Office procedures and practices to include computer usage;
Ability to Communicate effectively orally and in writing with people of various educational, socioeconomic and cultural backgrounds;
Ability to Work effectively in stressful, emotional and confrontational situations and as part of a multidisciplinary team;
Ability to Establish and maintain effective working relationships at all organizational levels as well as other agencies and the public;
Ability to Maintain confidentiality of all information;
$38k-54k yearly est. 3d ago
Assistive Technology Professional (ATP)
Reliable Medical 4.3
Technical support representative job in Fresno, CA
Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family.
Job Summary
As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs.
Essential Functions
Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions.
Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations.
Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions.
Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures.
Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies.
Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills.
Minimum Requirements
Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement.
Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions.
Strong technical aptitude and familiarity with a wide range of assistive technology devices and software.
Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams.
Problem-solving mindset with the ability to adapt solutions to meet individual needs.
Empathy, patience, and a client-centered approach to deliver exceptional care.
Our Commitment To You
Comprehensive Health Coverage
Unlimited Paid Time Off
Professional Development Opportunities
Retirement Savings Plan
Wellness Programs
Inclusive and Diverse Workplace
Volunteer Opportunities
Employee Recognition Programs
Service Awards
Parental and Childbirth Leave
Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication!
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
$101k-143k yearly est. 60d+ ago
Helpdesk IT Support Technician (Level 1)
Grapevine MSP Technology Services
Technical support representative job in Visalia, CA
Job Description
Grapevine MSP is the Central Valley's largest managed IT services provider, based in Bakersfield, CA, with a clear mission: help businesses of all sizes thrive through smart, secure, and innovative technology. Founded in 2009 by CEO Joe Gregory during a recession, we've grown into a team of 60+ professionals recognized as an industry leader. We go beyond fixing computers by partnering with our clients to deliver proactive IT support, cybersecurity, cloud, and VoIP solutions, strategic consulting, and 24/7 help desk services. As Microsoft Tier 1 Partners and community supporters, we're known for our “let's figure it out” culture, commitment to customer success, and passion for solving real-world technology challenges.
Helpdesk IT SupportTechnician (Level 1)
Visalia, CA | Full-Time
Position Overview
We are seeking a passionate and motivated Level One to join our award-winning team. The role is ideal for individuals seeking to advance their careers in IT support. As a Level One Technician, you will play a critical role in supporting our clients' IT infrastructure by providing first-line technicalsupport, troubleshooting issues, and ensuring optimal functionality of hardware and software systems.
Responsibilities
Set up workstations with computers and necessary peripherals (routers, printers, etc.).
Check the computer's hardware (including the hard drive, mouse, keyboard, etc.) to ensure proper functionality.
Install and configure appropriate software and functions in accordance with specifications.
Ensure the security and privacy of networks and computer systems.
Provide users with orientation and guidance on operating the new software and computer equipment.
Organize and schedule upgrades and maintenance without deterring others from completing their work.
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
Maintaining records/logs of repairs, fixes, and maintenance schedules.
Requirements
One year of experience in the field or proven work experience
Knowledge of helpdesk processes and customer service
Excellent communication ability
Outstanding organizational and time-management skills
Ability to perform remote troubleshooting and provide clear instructions
Hands-on experience with all workstation versions of Windows; familiar with Mac OS environments; an In-depth understanding of diverse computer systems and networks
Understanding of essential Active Directory management
Working knowledge of office automation products and computer peripherals, like printers and scanners
Knowledge of network security practices, anti-virus programs, and data privacy principles
Familiar with Microsoft Office Suite setup and repair
Excellent diagnostic and problem-solving skills
Certification as an IT Technician will be an advantage (e.g., CompTIA A+, Microsoft Certified IT Professional)
Benefits
Competitive Pay
401 (k) Plan with matching pay contributions
Grapevine MSP offers access to low-cost, high-quality healthcare options, "Health, Dental, and Vision."
Vacation time
Paid Sick Time
Performance Bonuses
Work Anniversary Recognition
Equipment and Tools Provided
If you want to advance further, there are numerous training courses available. Grapevine MSP offers Growth and Development Plans with Industry-Specific Training.
Team Events
Social Events
$44k-77k yearly est. 14d ago
Customer Service Representative (Insurance)
Hire Up Staffing Services
Technical support representative job in Fresno, CA
Customer Service Representative - Insurance Agency Pay: Up to $22/hr or more depending on experience Schedule: Monday-Friday, 9am-5pm (35-hour work week) A well-established insurance agency is looking for a dependable and upbeat Customer Service Representative to support daily operations and help the team grow. If you enjoy working with people, staying organized, and handling a variety of service tasks, this could be a great fit.
What You'll Do:
• Provide timely and friendly support to policyholders
• Answer questions about coverage, billing, policy changes, eligibility, and payments
• Process updates, forms, endorsements, and client information
• Maintain accurate records through the agency management system
• Assist with outreach to current clients and prospects for appointments
• Help the team meet service and marketing goals
• Take on additional tasks as needed to support the office
Requirements:
• Active Property & Casualty License - required
• Strong communication skills (written and verbal)
• Ability to work independently and make sound decisions
• Strong attention to detail and follow-through
• Comfortable managing multiple priorities
• Proven reliability and professionalism
Preferred Skills:
• Customer service experience
• Familiarity with personal lines insurance
• General computer proficiency
Training & Onboarding Includes:
• Office and system training
• Phone/service skills development
• Claims process overview
• Licensing study time (if needed)
• Background check
If you enjoy helping people and want to be part of a supportive, motivated team, we'd love to connect with you. Apply today!
$22 hourly 41d ago
Customer Service Representative
Quipt Home Medical, Corp
Technical support representative job in Fresno, CA
Requirements
Qualifications
High School Diploma or equivalent
Previous experience in a Clerical or Customer Service environment
Knowledge of Microsoft Office (Word, Excel) etc.
Proficient general office skills (typing, computer, fax, filing, multiple phone line)
Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
$32k-41k yearly est. 14d ago
Licensed Customer Service Representative
Brittany Ross Insurance Agency-Farmers
Technical support representative job in Fresno, CA
Job Description
We are looking for a licensed part time Customer Service/Sales representative to join our team! Options for commission and hourly base!
Benefits
Hourly Base Salary + Commission
Flexible Schedule
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Responsibilities
Answering customer calls, following up on requests, claims, documents and paperwork. Quoting new business and cross selling existing clients.
Requirements
Personal lines or Property and Casualty License
Availability to work from 12:30 to 5pm.
$32k-41k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Kevin Lowry-State Farm Agent
Technical support representative job in Fresno, CA
Job DescriptionBenefits:
Bonus based on performance
Paid time off
Profit sharing
Training & development
ROLE DESCRIPTION: As a part time customer service representative, you will support the account management team in servicing our existing clients and handle special projects that are outside the normal day to day service. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and team-oriented candidate we are searching for. We anticipate internal growth opportunities for especially driven and customer minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Participate in a team-oriented service environment to support customer needs.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Licensed with agency experience a strong plus.
$32k-41k yearly est. 29d ago
Customer Service Representative - Entry Level
Pioneer Executive
Technical support representative job in Fresno, CA
Job Description
We are actively hiring a motivated, people-oriented Customer Service & Outreach Representative to join our rapidly growing team. This entry-level customer service position is ideal for individuals seeking a purpose-driven career in nonprofit outreach, public engagement, or community relations-no prior experience required.
In this role, you will represent nationally recognized nonprofit organizations, engage directly with the public at community events and outreach campaigns, and help increase awareness and support for impactful charitable causes. If you thrive in face-to-face customer service, enjoy working with people, and want a career where your work truly matters, we encourage you to apply.
Key Responsibilities
Act as the primary point of contact for donors, supporters, and community members
Clearly communicate nonprofit missions, programs, and fundraising initiatives
Build meaningful relationships to increase donor engagement and public awareness
Support the planning and execution of local outreach and fundraising campaigns
Represent nonprofit partners at community events, festivals, markets, and public spaces
Deliver professional, compassionate, and positive customer service at all times
Qualifications
Strong communication and interpersonal skills
Friendly, outgoing, and team-oriented attitude
Passion for nonprofit work, community outreach, and helping others
Comfortable interacting with the public in fast-paced, dynamic environments
No experience required - comprehensive paid training provided
Must be at least 18 years old and authorized to work in the United States
What We Offer
Competitive hourly pay plus performance-based bonuses and incentives
Paid training in customer service, nonprofit marketing, and public outreach
Clear career advancement opportunities in leadership, management, and campaign coordination
Travel opportunities for regional and national nonprofit events
Supportive, inclusive team culture where your contributions make a real social impact
$32k-41k yearly est. 7d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Fresno, CA?
The average technical support representative in Fresno, CA earns between $31,000 and $48,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Fresno, CA