Technical support representative jobs in Kenner, LA - 712 jobs

DUTIES AND RESPONSIBILITIES: Set the stage first thing in the morning; this includes making coffee, layout Newspapers, confirm the waiting area is clean and free of clutter, check for outgoing parts, and prepare manifest sheets. This duty should be repeated several times during the day during slow periods; Answer phones promptly and professionally; Maintain excellent customer service by communicating with the passengers in a positive and pleasant manner; Maintain a list of needed office supplies, consumables, etc. and relay to the Base Manager if applicable; Coordinate all outbound aircraft; Manifest and check identification for all inbound and outbound passengers through TSA list when needed; Maintain contract information such as rig names, lats, longs, blocks, freqs, and deck info. Fuel info. Crew change dates and customer specifications; If applicable, responsible for making hotel/vehicle accommodations when we have an overflow of pilots or mechanics RON; If applicable, flight-follow when aircraft cannot get through to Operations; Communicate with the Base Manager or Lead Pilots or AMTs with day to day operations. Also, assist the above with any administrative duties that need to be accomplished; Maintain a log of all daily flights; Gather flight logs from the previous day. Check the times for accuracy and make sure all other pertinent information is correct. Add flight information to daily flight logs. Make copies and create base files to hold for two months. The originals should be mailed to the Accounting Department every third day, making sure that all logs for the month have been sent in by the first of the new month; Gather and sort all incoming mail and faxes; Log all incoming and outgoing packages. Arrange FedEx when customers send in outgoing packages; Email daily aircraft status at the end of each day after confirming status with the Lead AMT; Email hotel and rental car logs every Friday; Keep a log of all mechanical delays on contracted aircraft and email every day; Keep a log of the number of passengers traveling outbound each day; At the closing of the day, make sure the manifest/sign-in sheets are ready for the next morning; At closing, please do one final walk through confirming that the waiting area and restrooms are clean and organized for the next business day; If applicable, loading baggage and cargo onto and off of aircraft; Any other duties as assigned. MINIMUM QUALIFICATIONS: Must be proficient in Word, Excel, and Outlook; Must adhere to dress code/appearance policy stated in the Bristow Group Handbook; Aviation background preferred; Must be organized and be able to work effectively as a team with a large and varied workload; Must maintain valid Driver's License and physically be able to drive a company vehicle as required; Must be able to travel as required by Bristow Management. Bristow Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Bristow Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Barcley Steib - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Customer Service Representative - Agile Cold Storage Department: Customer Service Schedule: Full-Time | 2nd Shift (6:30 PM - 3:00 AM, Monday-Friday) Reports To: Customer Service Manager The Customer Service Representative (CSR) serves as the primary point of contact between Agile Cold Storage and its customers. This role manages inquiries, resolves issues, and coordinates logistics to ensure accurate, timely, and professional service delivery. Essential Duties and Responsibilities Respond promptly to all customer inquiries, requests, and complaints related to work orders, shipments, and inventory. Schedule inbound and outbound appointments within the Dock Management System (DMS). Communicate effectively with customers, brokers, freight forwarders, and warehouse operations regarding accounts, inventory, invoicing, and credit changes. Process and verify computer-generated invoices to ensure accurate billing. Generate and manage all required documentation for customer work orders, including special requests and expedited orders. Review and confirm that orders comply with company policies and procedures. Research issues, obtain supporting documents, secure approvals, and process credits or debits. Provide general clerical support, including maintaining order files, answering phones, operating office equipment, and greeting visitors. Support and provide coverage for other team members as needed. Perform other duties as assigned to support Agile's operational goals. Additional Responsibilities Accurately enter orders into the Warehouse Management System (WMS). Follow all company safety rules and maintain a clean, organized workspace. Adapt to changing work hours and shifts based on business needs, including occasional overtime, weekends, or holidays. Required Qualifications Minimum 2 years of customer service experience, preferably in logistics, warehousing, or distribution. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access) and general internet navigation. Strong clerical and organizational skills with attention to detail. Excellent verbal and written communication skills in English. Demonstrated ability to remain professional and cooperative under pressure. Team-oriented with strong interpersonal and problem-solving skills. Must successfully complete a basic math skills test, background check, and drug screening prior to employment. Preferred Qualifications High School Diploma or GED. Experience in export coordination or warehouse logistics is a plus. Knowledge, Skills, and Abilities High attention to detail, accuracy, and organization. Ability to follow written and verbal instructions. Strong time management and multitasking capabilities. Dependable, self-motivated, and customer-focused mindset. Work Environment Primarily office-based with occasional movement throughout warehouse areas. Frequent use of standard office equipment (computer, phone, copier, fax, calculator). Moderate noise level typical of a warehouse setting. Physical and Mental Demands Ability to sit for extended periods and perform repetitive office tasks. Regular standing, walking, bending, and light lifting (up to 20 lbs). Must adhere to company grooming, hygiene, dress code, and PPE policies for safety compliance. Supervisory Responsibilities May occasionally lead or assist with special projects under supervision. Join the Agile Cold Storage team and be part of a fast-paced, customer-driven environment where precision and teamwork make a difference.

We are looking for the Best of the Best Full-Time Customer Service Representative: New Orleans, LA Do you have a passion for helping people? Are you always looking for a better way of doing things? Do you embrace change and adapt well under pressure? If you answered yes to the above questions, please continue reading. American Cash Advance has been a leading cash advance company, helping people get from their current emergency to their next payday for more than 20 years. We pride ourselves on hiring the best of the best and creating a culture of ambitious self-starters who are always willing to go the extra mile for both the customer and the company. Thanks to our staff's unique way of embracing change and adaptability, the recent pandemic allowed our essential services to remain open with continued opportunities in our communities' workforce. Your primary job responsibilities would include, building exceptional customer relationships, marketing to gain new customers, reviewing accounts for accuracy and needed updates, funding loans, collections, and customer acquisitions. Other job responsibilities include but are not limited to; working closely with and supporting others in a positive, team environment to enhance the customer experience, maintain a clean and professional office environment, safe guarding company monies & property, assist in managing P&L's, adhering to all company policies, procedures, creed, and industry laws, staying up to date on all company trainings, and industry laws, calling and documenting calls to past, present, and future customers, educating customers on the term and conditions of the contract, follow instructions and respond to management direction and report for work on time, as scheduled and ready to begin your work day. Experience in the industry is welcome, but not necessary. You'll gain loads of experience, but before you do you should already possess the following skills: Math Skills: including the ability to count money Social Skills: including the ability to engage & interact professionally Problem-Solving Skills: including the ability to negotiate payment terms Communication Skills: including the flexibility to work with different personalities Computer Skills: ability to use computer programs required to process day to day transactions Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork Organization Skills: including the ability to utilize filing systems Other Requirements: Must be 18, have a valid driver's license, dependable vehicle, eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, and reference check. We are an equal opportunity employer. Excellent Benefits including: Health Insurance (up to 80% of premiums paid by company) Other insurances include, Dental, Vision, Life, Long & Short-Term Disability, and more! 401K Paid Holidays Paid Vacations! Paid All-Purpose Time Off Paid Training Advancement Opportunity! Unlimited Earning Potential and more! If you think you have what it takes to be a part of our dynamic team, please apply today! For more information about American Cash Advance visit our website at ***************************

Must Haves: • 2-5 years of Customer Service/Client services experience • 1 year of Personal Insurance experience is mandatory • Associate degree or equivalent education, or one to three years of related experience/training in sales, insurance, or customer service. • Proficiency in Microsoft Office with applied knowledge of Policy Management System (s) i.e. TAMS.Epic etc. and insurance quoting websites preferred. • Ability to travel, as needed, to support client relationships, sales initiatives, or business requirements. Plusses: • EPIC experience preferred. • Property & Casualty (P&C) Licensed. • Active Property & Casualty Agent's license Day-to-Day: Insight Global is seeking a Personal Lines Insurance Processor to manage all aspects of new and renewal personal insurance business while delivering exceptional customer service. You will maintain accurate recordkeeping of all policy information, quote and write new business, and support the retention of the existing book of business. In this role, you will ensure clients' insurance needs are handled with accuracy and care, helping protect what matters most to them. Your responsibilities as the Personal Lines Insurance Processor will include: • Review daily carrier reports, monitor policy status, and resolve discrepancies to ensure continuous and accurate coverage. • Serve as the primary liaison with clients, mortgage companies, and carriers to coordinate documents, payments, and policy updates. • Prepare and send renewal quotes and invoices, process client payments, and maintain accurate bookkeeping records. • Assist clients with coverage options, basic claims inquiries, and quote comparisons while providing responsive customer service. • Maintain organized records, support office operations, and contribute to process improvements and team initiatives • Process payments; Process late-payment and cancellation notices, as well as payment-received notices into EPIC.

Company: AkzoNobel About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** 2024 Akzo Nobel N.V. All rights reserved. Job Purpose The purpose of this role is to provide technical support and training on the use and application of company products, services, equipment, and documentation in acquiring new business and in maintaining multiple existing customers. Job Responsibilities * Generate and maintain accurate records and application reports of company products. This includes day-to-day environmental conditions as well as surface preparation and relevant coating application information. - 20% * Attend scheduled inspections; verify specification and standard adherence, perform quality checks of surface preparation, and the application steps in the painting process. - 20% * Advise customers of products and schemes based on vessel service environments and performance expectations. Proper knowledge of industry standards (i.e., SSPC, NACE ISO, Etc) and use of inspection equipment for both surface preparation and coating application operations. Proper use of required PPE. May occasionally be required to demonstrate proper use of application equipment (i.e., single-feed airless, Conventional and plural component). - 20% * When conditions are identified not within company specifications or application guidelines, advise the customer and or applicator and their immediate supervisor to acquire a resolution. When conditions are not resolved to meet the specification document, according to the exception report. - 20% * Lifts 100 pounds - 10 % * Monitor customers/applicators in the proper application of coatings and paint systems in accordance with company specifications. - 5% * Other duties as assigned - 5% Level of Autonomy Limited to customer specifications Employee is expected to perform these company success factors independently: * Helps the customer * Achieves expected results on time * Understands the need to learn * Open to change and new ideas * Fulfils responsibilities in expected style Job Requirements * High school diploma required; college degree preferred. * Minimum 5 years of technical and/or sales experience, preferably in the marine or coatings industry. * Knowledge of marine industry terminology and practices, including vessel maintenance and repair (M&R) and new build (NB). * Understanding of coating applications, techniques, and parameters related to marine vessels. * Strong analytical and problem-solving skills, with the ability to interpret technical data, diagrams, and instructions. * Effective verbal and written communication skills, including the ability to prepare business and technical reports. * Proficiency with Microsoft Office and digital tools, including PCs, mobile devices, and software used for data collection and reporting. * Ability to travel as required to support customers and field activities. * Ability to work safely in marine environments, including working around water; ability to swim or willingness to learn. * Ability to hear and respond to safety and emergency alarms and maintain awareness in high-risk environments. Total Compensation * The salary range for these skills is $72,000 to $85,000, plus a 15% annual bonus. * Excellent Medical Insurance with HSA. * Dental, Vision, Life, and AD&D benefits. * 401 (k) retirement savings with a 6% company match. * Generous vacation, sick, and holiday pay. * Paid Parental leave. * Active Diversity & Inclusion Networks. * Career growth opportunities on a regional and global scale. * Tuition Reimbursement. * Monthly Automobile Allowance At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. #LI-HE1 REQ ID#51293

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Technology Connection is the Tulane University owned and operated store that assists students, faculty, and staff with their personal and institutional hardware, software, and accessory purchases. Our partnerships and collaboration with university schools, departments, and administration allow us to provide you with tailored technology solutions and services to help support your success at Tulane. ******************************* The Technology Connection Specialist (TCS) will be responsible for providing prompt, courteous service, and sales support to all Technology Connection customers, both in person and via electronic communications, while at the same time assisting them with their computer and technology purchasing needs. The TCS will also provide support and assistance to Technology Connection staff with special projects and inventory management, as assigned. The TCS will work in partnership with students, staff, and faculty, advising them how to use technology systems and devices to meet the requirements of their business and/or personal needs. The TCS must have a good understanding of hardware and software to effectively troubleshoot various systems problems as they arise. * Above average working knowledge of both Mac and PC operations and networking. * In-depth working knowledge and proficient use of MS Office desktop software applications. * Strong written and verbal communication skills. * Excellent organizational skills. * Ability to efficiently manage multiple projects and assignments. * Demonstrated ability to learn and adapt to new technologies in a fast-paced environment. * Ability to establish effective professional working relationships with co-workers, customers, and technology store vendors and/or affiliates. * Ability to successfully obtain required certifications including Apple SEED and ACMT within 120 days of hire date. * Strong commitment to customer service. * Critical thinking skills with the ability to successfully contribute Innovative ideas to improve and/or advance dally business operations. * Customer friendly and outgoing personality * Customer empathy and desire to assist others * High School Diploma or Equivalent * 3 years of professional desktop software and operating systems experience, and at least 2 years of retail sales or direct customer service experience * Bachelor's Degree * Experience in computer technology sales * Inventory management experience * Corporate purchasing experience

Benefits: Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED College degree Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal Experience with Service Titan software is strongly preferred. About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $15.00 - $20.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Responsibilities Ensure production area is safe to work, productive and has required inventory Maintain production machines and equipment Ensure equipment and work floor is clean, safe, and well-maintained Required Qualifications Strong Communication skills Ability to follow instructions Good organization skills Forklift experience Familiar with documents, including but not limited to bill of lading and packing slips Basic computer skills Preferred Qualifications Current Zachry or Zachry ROF'ed employee. Knowledge of production Problem Solving Skills Physical Requirements Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.

Job Title: Technical Support Representative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Job Summary: Uses technical and analytical skills to diagnose technical problems and provide customer service by offering solutions, explanations and options that will satisfy the customer while preserving the best interests of the company. Communication with customers is done via phone and/or written correspondence. Essential Duties & Responsibilities: Provides fast and efficient technical support to customers experiencing technical problems with their service. Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes, and providing accurate time estimates for next steps. Ensures customer satisfaction and maintains a friendly, helpful, and empathetic demeanor in all interactions. Maintains close contact with customers to give updates on progress toward resolution of issue or service request. Ensures that appropriate changes were made to resolve customers' problems. Refers unresolved customer issues to designated departments for further investigation. Uses business software to document analysis of technical issues, keep records of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken to problem resolution. Job Qualifications: High School Diploma or equivalent required. 2+ years of related experience which includes diagnosing, troubleshooting, or repairing technology products preferred. Knowledge of broadband technology preferred. Skills: Excellent verbal and written communication. Excellent knowledge retention and recall. Strong problem-solving skills. Service orientation. Critical thinking. Active listening. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus. The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate. Equal Opportunity Employer/Veterans/Disabled

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

Job DescriptionSalary: Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by The Times-Picayune for seven years straight. We are especially proud of this recognition as its based on feedback from our own team. We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment. Essential Duties and Responsibilities: Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more. Manage deployment for enterprise-level workstations and tablets. Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers. Work with users to clarify information and set proper expectations. Report client or quality concerns to management. Active Directory user management. Collaborate with team members to support client needs and service delivery goals. Other responsibilities as assigned. Requirements: Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted). Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite. At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+) Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing. Ability to lift and transport computers and IT equipment as needed Valid drivers license, reliable transportation, and willingness to travel to client sites within the region. Ability to prioritize tasks and manage time effectively. Team-oriented mindset and customer-first attitude. Completion of some college coursework in IT, computer science, or a related field (degree preferred). Beneficial Knowledge: Experience with current versions of Windows Server. Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus. Compensation & Benefits: Competitive salary and performance-based bonuses Medical, dental, and vision insurance 401(k) plan with company match Paid vacation, sick leave, and holidays Certification and mileage reimbursement Professional development opportunities and company-sponsored events Friendly, business-casual work environment Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and Responsibilities Load various software updates Provide maintenance on various computer hardware Maintain organization and cleanliness in the operations room Track inventory of computer-related supplies Answer Help Desk Calls professionally and courtesily All other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must successfully pass a criminal background check Must be at least 18 years of age Detailed knowledge of Microsoft workstation operation systems Excellent problem-solving skills, including the use of remote management systems Able to work days, nights, weekends, and holidays as needed Education and/or Experience High School Diploma or equivalent, college preferred 1-3 years of working experience within PC support Extensive experience installing, maintaining, and upgrading Microsoft applications Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Full-time Description M.S. Rau is seeking a dedicated IT Support Specialist to join our dynamic team, ensuring robust technical support, system maintenance, and optimization to power our expanding infrastructure in a luxury retail environment. This full-time role offers the chance to make a meaningful impact by resolving technical challenges, enhancing user experiences, and driving operational excellence. Collaborate with seasoned IT professionals, lead innovative projects, and maintain a secure, efficient technology ecosystem while fostering a proactive, service-oriented culture that supports our prestigious brand's commitment to excellence. Who We Are: Located in the French Quarter for more than a century, M.S. Rau is an internationally recognized leader in rare and important antiques, fine art and jewelry. Our philosophy of ultimate client satisfaction has guided us for over a century, solidifying our commitment to building life-long relationships of trust with each client. Working here means you work for the best of the best while surrounded by some of the world's most fascinating and beautiful treasures. Who You Are: You have a strong work ethic, a desire to learn and a positive attitude. The expertise you will bring include: Set up and install new hardware and software systems. Diagnose and troubleshoot hardware and software issues. Maintain hardware and software by conducting regular maintenance and updates. Upgrade firmware, software, and outdated hardware systems. Monitor and maintain security systems and install updates. Provide technical support to users and resolve technical errors. Prepare technical documents, such as error and maintenance reports. Create user documents and provide training on new computer systems. Manage and maintain the company's cellular plan. Research technical solutions; implement solutions and provide documentation and training. Manage and maintain access control systems. Process new and exiting employees. Requirements Other skills you will bring to M.S. Rau: Bachelor's degree in computer science, information technology, or related field OR 1+ years of experience as a computer technician or in a similar role. Certified as a Microsoft Certified Professional. Proficiency in computer operating systems, such as MS Windows and MAC OS. Expert knowledge of computer systems, including desktops, cloud-based systems, networks, servers, and system maintenance. Strong in performance tuning, debugging, and testing. Excellent problem-solving and critical thinking skills. Good written and verbal communication skills. The ability to stay up to date with the latest advancements in hardware and software. Must be organized, detailed oriented, thorough, self-motivated, disciplined, flexible, patient and possess spontaneous decision capabilities. What We Offer: Compensation and Hours This is a full-time hourly position with a pay range of $28 to $32 per hour plus the potential to earn quarterly and annual bonuses. The position works Monday through Saturday, 8:30a.m. to 5:30p.m. Work will be performed on Saturdays and an off day may be taken between Monday and Friday at the employee's choosing. The intent is for the employee to provide Saturday help-desk coverage in the Gallery while maintaining a 40-hour work week. Overtime may be required depending on business needs. Benefits M.S. Rau offers a comprehensive and flexible benefits package that fits you and your family's needs. Benefits are focused on the health and wellness, financial well-being, and work-life balance of our employees. We offer: Paid Time Off and Holidays Medical, Dental and Vision Life Insurance Short- and Long-Term Disability Critical Illness, Cancer, Accident and Hospital Indemnity Insurance Flexible and Commuter Spending Accounts Lifestyle Spending Account Employee Assistance Program Wellness Program 401k with match On-site gym Work Environment This is primarily a sedentary office position with employees working in a controlled office environment. The employee regularly bends, reaches, pushes, and pulls when setting up computer stations. Moves within the building to install computer stations. The position uses a computer terminal to access, input and retrieve data. Finger dexterity is required to operate computer keyboard and calculator. Other Duties The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. The omission of specific statements or duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. EEO Statement M S Rau provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, age (40 or older), national origin, marital status, handicap or disability (including pregnancy), perception of history of handicap or disability, ancestry, protected veteran status, sexual orientation, gender identity or expression, genetics, or any other characteristic protected by federal, state or local laws. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. EEO is the Law links in English and Spanish .

Summary/ObjectiveWorks under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. Essential Functions Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card. Competencies Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job is in a store/retail environment. Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of WorkThis is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours. Travel30-60% Required Education and Experience HS diploma Minimum 3 years verifiable technology support Preferred Education and Experience Two or four year degree Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years. AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. $23-$31 an hour #2024MG

\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented and motivated **Desktop Support Technician** for a Full-Time position. **Job Summary:** The Desktop Support Technician will provide on-site client hardware and software desk-side support and remote client-side support for teleworkers, ensuring minimum user downtime. **Essential Functions:** + Client technologies include Microsoft Windows and iOS operating systems. + Interface with government staff responsible for maintaining the VTC schedules to ensure timely service delivery. Troubleshoot problems and issues with the service and perform corrective actions. + Perform lifecycle planning and technology refresh installation services for desktop and laptop computers across the enterprise. (Refresh installation services will be scheduled during task order performance by the Contracting Officer's Representative to specify the location(s), quantity, and timeline requirements of the refresh requirements.) Implement a standard methodology and provide and maintain installation standards and procedures (STIGS, images, etc.) that ensure properly configured systems; continuity of user operations; fully functional applications; and train users to successfully operate new systems and equipment. + Proactively maintain comprehensive images to ensure that all images contain current and up-to-date software applications, all applicable patches, and the latest drivers. Ensure that images comply with prevailing Federal and customer policies and requirements. **Education:** Associates Degree in a computer-related field, Bachelor's degree desired. **Experience:** At least 2 years of desktop and computer peripheral support/troubleshooting experience. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. **Learn More** **.** NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture! \#NAI #DICE

Support Desk Tier I Technician (Jedi, Clone, Rebel, or Federation Member) Are you ready to embrace your inner Star Wars or Star Trek hero? Restech, the intergalactic leader in technology solutions, is seeking a Support Desk Tier I Technician. Join us on an exciting mission, where you can be a Jedi, Clone, Alliance member, or even a Rebel. Use your technical prowess to provide Tier I support to our esteemed clients and protect their networks from the dark side. Responsibilities: Answer incoming customer support calls and follow them to completion like a Jedi mastering their lightsaber techniques. Harness your technical skills to provide Tier I support, delivering solutions faster than the Millennium Falcon makes the Kessel Run. Create valuable documentation and support materials, just like the Jedi archives or Starfleet's database. Proactively manage issues and problems, anticipating them like a Vulcan mind meld. Communicate fluently in both R2D2 (engineer) and C3PO (mostly human) languages, ensuring effective troubleshooting conversations across the galaxy. Master the art of juggling various issues simultaneously. One moment you're resolving an Outlook problem, and the next, you're saving a failed server, all while relishing the diversity of your work. Embrace a security-minded mindset in every aspect of your job, guarding our clients' systems as diligently as the Rebel Alliance protects their secret base. Prepare to embark on after-hours on-call support missions, ready to travel to client sites like the USS Enterprise exploring uncharted territories. Hard Skills: Provide expert Tier I desktop and application support in both on-prem and hosted environments, like a starship engineer maintaining the ship's vital systems. Master the installation, operation, maintenance, and repair of operating systems, networks, and programs across computers, tablets, cell phones, and servers, as if you were Geordi La Forge troubleshooting the Enterprise's systems. Possess familiarity with Windows Desktop and Mac operating systems, embracing the diversity of technology like the United Federation of Planets. Command knowledge of Office 365 and Gsuite, ensuring smooth productivity across the stars. Implement multi-factor authentication and serve as the first line of defense in securing our clients' systems, like a Mandalorian protecting valuable assets. Technicians must display the following: Unleash your high energy and be a stellar team player, like Han Solo and Chewbacca piloting the Millennium Falcon. Exude confidence both over the phone and in-person, just like Captain Kirk commands the bridge of the Enterprise. Follow directions diligently while also having the ability to lead when necessary, embodying the wisdom of Yoda and the courage of Captain Picard. Possess a keen eye for detail, a sense of urgency, and a commitment to delivering results faster than a warp-speed journey. Thrive in an independent work environment, handling multiple tasks, prioritizing effectively, and meeting deadlines like a captain managing their crew. Excel in communication, both verbal and written, and possess exceptional problem-solving skills that rival Spock's logical mind. Provide outstanding customer service to our clients, making them feel as cherished as the Force itself. Display a willingness to learn and adapt to new technologies, embracing the ever-evolving world of IT. Must have: 1-3 years of experience in a help desk environment, because even Jedi Masters once started as Padawans. A valid driver's license with current car insurance, as you may need to travel across star systems to assist our clients. Pluses: Previous experience in an MSP (Managed Service Provider) environment, akin to serving on the USS Voyager navigating the Delta Quadrant. Familiarity with ConnectWise products, like having your very own holodeck If you have what it takes then please apply and join our team of intergalactic heroes! Requirements Basic Networking: Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Basic troubleshooting of network connectivity issues. Desktop and End-User Support: Proficiency in troubleshooting Windows and mac OS operating systems. Experience with hardware troubleshooting and repair (desktops, laptops, peripherals). Software Support: Familiarity with common software applications (Microsoft Office, web browsers, email clients). Basic troubleshooting of software issues. Account Management: Experience with user account management (password resets, account lockouts) in Active Directory or similar systems. Remote Support: Proficiency with remote support tools (e.g., TeamViewer, LogMeIn, ConnectWise Control). Ability to assist users remotely with technical issues. Basic Security Awareness: Understanding of basic cybersecurity principles. Familiarity with antivirus software and basic security practices. Printer and Peripheral Support: Experience with setting up and troubleshooting printers and other peripherals. Mobile Device Support: Basic knowledge of mobile device configuration and troubleshooting (iOS, Android). Documentation: Ability to document incidents, solutions, and procedures clearly and accurately. Customer Service: Strong communication and interpersonal skills. Ability to explain technical issues to non-technical users. Time Management: Ability to prioritize and manage multiple tasks efficiently. Willingness to Learn: Openness to continuous learning and professional development. Ability to adapt to new technologies and tools.