Technical support representative jobs in Memphis, TN - 658 jobs

Provides technical support to end user community and administers and maintains all technology systems for the organization. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Serves as the first point of contact for employee seeking technical assistance and Provides on-site and remote support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Directs unresolved issues to the next level when needed. Documents, tracks and monitors support calls to ensure timely resolution. Provides end user support for all network-based software applications. Installs and configures PC workstations, laptops, tablet PCs and printers. Visits remote sites on a rotating and as-needed basis to perform end user functions not capable of being resolved remotely. Maintains inventories of hardware, software, forms etc. Maintains log of software application problems and status. Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed. Assists IT Manager with new computer software Performs other duties as assigned SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED): Required Associate's Degree (two year college or technical school) or Work Equivalent, Field of Study: MIS, CS or Engineering Technology Bachelor's Degree (four year college or technical school) Preferred, Field of Study: MIS, CS or Engineering Experience: 1 year of experience in MIS, CS or Engineering Technology Computer Skills: Microsoft Windows Desktop Operating Systems (required) Microsoft Windows Server Operating Systems (recommended) Microsoft Active Directory (recommended) Microsoft Office Suite (required) Advanced networking methodologies (TCP/IP) (recommended) Network Printing and Queuing (required) Smart Phone IOS/Android (required) VNC or similar remote control software (highly recommended) Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. Medical / Dental / Vision Insurance HRA Option Flexible Spending Account Basic Life Insurance Voluntary Life Insurance Option Long-Term Disability Voluntary Short-Term Disability Accident Insurance Critical Illness Insurance 401(k) Plan Matching + Profit Sharing Employee Assistance Program Paid Time Off 8 Paid Holidays ADA Disclaimer In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Equal Opportunity Employer/Veterans/Disabled

Essential Duties and Responsibilities: Ensure that all orders are processed in a timely and accurate manner with the appropriate paperwork completed; all orders must be entered into the system timely with all necessary documentation included and ready for billing upon delivery (or as allowed by authoritative and governing guidelines) Handle inbound and outbound phone calls in a timely and professional manner; respond to inquiries and calls with proper prioritization and within reasonable timeframe; ensure that interactions are documented in the patient (customer) account within the software. Monitor and process faxes and other sources of orders/referrals; enter and account for each in the software and ensure response/action is taken accordingly. Efficiently coordinate branch transactions (deliveries, pick-ups, exchanges, returns, service, repair/maintenance) with appropriate staff (drivers, warehouse, liaisons, therapists, sales) and with patients (customers) Facilitate collection of patient balances for new and existing accounts; manage payment plans and recurring payments in order to produce desirable collection results for the branch. Contribute, both individually and as a team, to the achievement of operational, financial, and cultural performance goals for assigned branch location(s); be an advocate of management and a positive presence in the branch. Maintain current knowledge of and ensure compliance with company policies and procedures; stay current in medical billing practices, eligibility and insurance requirements, documentation requirements, and billing reimbursement. Develop and maintain working knowledge of products and services offered by the company, relevant governmental or regulatory requirements, and accreditation requirements. Maintain a high level of service satisfaction with patients and referral sources; maintain strong working relationships with branch staff and other employees. Ensure physical control and proper care of company assets, account for movement of physical assets within the software in a timely fashion. Maintain professional, polite, and respectful interactions with employees, patients/customers, referrals sources, vendors; maintain professional appearance with clothing, grooming, and personal hygiene. Responsible for performing other duties as assigned by management. Qualifications: High school diploma or equivalent. Preferred Knowledge, Skills and Abilities: Customer service experience preferred. Relevant healthcare or medical billing experience preferred. Knowledge of medical billing practices, eligibility and insurance requirements, and billing reimbursement. Commitment to service excellence and superior performance. Solid verbal and written skills. Proper phone and email etiquette. Manage time effectively. Able to multi-task and complete all assigned tasks at quality levels and within deadlines. Organized and structured in carrying out responsibilities. Professionally postured in both behavior and physical appearance. Strong interpersonal and communication skills; respectful and polite in all interactions. Able to physically lift, carry, and move equipment. Efficient use of technology and software. You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. and on-call rotations as assigned. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Customer Service Technician 1 *Permanent Posting* - (2600000R) Description MLGW is the nation's largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, including a major role in the economic development for our customers. MLGW recognizes that our greatest assets are our employees and value diversity, equity and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving. MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination. The essential responsibilities of the Customer Service Technician I is to read electric, gas and water meters in Memphis and Shelby County and enter readings into mini computers; report all conditions pertaining to meters and adjacent areas; and develop/maintain good customer relations. Qualifications Qualification Requirements: To perform the Customer Service Technician 1 position, you must: -Have a valid driver's license from state of residence -Reside and maintain residence in Shelby County, TN within 6 months from hire date Physical Working Conditions: Work outside majority of the time. Work in cramped positions such as kneeling or bending over, standing/walking for extended periods. Work outside under all conditions. Subject to hazards of weather. Primary Location: USA-TN-MemphisWork Locations: AB01 David F Hansen Admin Bldg 220 South Main Street Memphis 38101-0430Job: Customer ServiceOrganization: 0405200 Talent Acquisition Manager OfficeJob Posting: Jan 8, 2026, 5:07:45 PMMinimum Salary: 26.20Midpoint Salary: 30.55

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: MedTech Sales Job Sub Function: Capital Sales -- MedTech (Commission) Job Category: Professional All Job Posting Locations: Arkansas (Any City), Memphis, Tennessee, United States of America Job Description: We are searching for the best talent for Regional Technology Specialist to be in Memphis, TN / AR. About Cardiovascular Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech As the Regional Technology Specialist, you will: Be an integral part of J&J MedTech Electrophysiology US Field Sales & Service group reporting to a New Technology Manager (NTM), and closely partnering with, the Regional Business Director (RBDs) and Territory Managers (TMs). Under the general direction of the manager and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, you will focus on: Assessing and increasing the clinical competency development for the assigned workgroup's field organization, and assessing team members' clinical skills, identifying internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond. Launching new technologies; and have accountability for achieving geographically aligned business objectives. Through this support, they will be a strategic partner to implement emerging education related to new technologies, organizational directives and to quantifiably improve their workgroup's level of clinical competence. The end result should be that Electrophysiology personnel are recognized as best in industry for their commercial, technical and clinical competencies and that new technology is introduced flawlessly. May also be accountable to provide technical and clinical product support to Electrophysiology (EP) physicians and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems to enable practitioners to perform advanced cardiac ablation procedures. Build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. Partner with Territory Managers, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives. Work in coordination with the NTM and Global Education & Training team to accurately assess the clinical skills of assigned electrophysiology clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment. Facilitate the development of the assigned electrophysiology clinical team members to meet the requirements of the certification and ongoing clinical development process. Develop & execute a workgroup-wide certification plan that brings 100% of the group to the targeted level and accurately assesses the clinical skills of assigned per diem clinical support and manages them through the per diem certification process. Measure, and is accountable, to quantifiable learning and growth in their assigned workgroup. Partner with Sales and Service leaders to execute content for emerging and targeted areas of growth. Partner with various stakeholders including Sales, Marketing and Global Education and Training to execute continual education of all sales and clinical field personnel. Provide expert clinical product and technical assistance and training to physicians and EP/IC Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and all appropriate software modules) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate assigned customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Share best practices to increase value for customers. Use and coach aligned workgroups on consultative selling techniques to identify potential sales opportunities within the account. Create awareness of electrophysiology solutions and facilitates Territory Manager (TM) and Clinical Account Specialist (CAS) contact with the key decision makers to drive incremental business. Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. other EP/Ultrasound CAS, FSE, RBD/KAM) and other internal and external partners. Develop and share best practices with US Field Sales and Service colleagues and internal partners. Develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem-solving focus during stressful interactions. Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders. Formulate solutions based on dialogue and input gained during session. Respond daily to requests by email and voicemail from customers, practitioners and partners. Perform administrative work, including CAS Field Visit Letters, training summaries, account documentation, compliance training requirements, expense reporting, and Company system input. As required, respond to requests for case support to customers for the operation and use of electrophysiology equipment. Set appointments, present clinical and technical information, and be present to ensure optimal equipment usage. Communicate with counterparts, supervisor, and business partners to ensure efficiency and open lines of communications. Maintains Safe Fleet standards according to Company guidelines. Communicate business related issues or opportunities to the next management level. Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition. Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. Perform other duties assigned as needed. Required Qualifications: A minimum of a bachelor's degree, or 5 years of relevant professional work experience. Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities. Do you have a valid driver's license issued in the United States? Must be willing and able to travel up to 70% overnight locally, regionally, and nationally. Preferred Qualifications: Certification in cardiology technology (E.g. IBHRE, RCES), for EP and clinical experience. Managerial / supervisory experience. Live in the assigned geography. Strong computer skills, including proficiency with Microsoft Office products Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect Application review: We'll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA Required Skills: Preferred Skills: Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection

Technology Support Specialist - SITECH ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth. WHAT YOU WILL DO The Regional Technology Support Specialist will provide primary assistance, support and training for SITECH Tri-Rivers customers in a designated territory. This roll will provide secondary support for other SITECH Tri-Rivers territories and regions as needed. This is a full-time position that will be based out of Memphis, TN focusing support on Middle and West Tennessee and North Mississippi. RESPONSIBILITIES Assist and perform installation of machine control systems including, but not limited to GCS9000, Trimble Earthworks, CAT Accugrade, CAT Grade, Trimble and Spectral Laser Systems, Pacing Control systems and other attachments as needed. Train and support customers in the use of machine control, site positioning, intelligent compaction, and paving control systems and office software with the intent to get customer self-sufficient in these areas. Receive first call from customers in designated region and see that timely service is provided; utilize other Service and Support Specialist if needed to best meet the needs of the customer if required Support Technology Sales Representatives and customers to ensure proper technology solutions are selected, sold, and trained on and utilized properly to achieve targeted benefits. Develop and maintain strong customer relationships and ensure customers are getting the maximum ROI through support, training and after sales follow-up. Support paving and other specialty professional services for customers; these services will need to be scheduled and prepared for by SITECH to provide the best results Maintain responsibility for vehicles, demo inventory, computer, and/or any other company assets entrusted to you to perform your job duties. Escalate any unresolved issues in an effective and time efficient manner to the proper associates Research common problems identified with machine guidance systems and determine required corrective outcomes as and when required Work directly with Trimble and SITECH support staff along with associates of heavy equipment OEMs staff on matters of sales, support and other field activities Maintain responsibility for all company assets issued to you. This includes, but not limited to, demo equipment, field service equipment, vehicles, computers, and paperwork Consistently follow all job and office related policies and procedures WHAT WE EXPECT OF YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service. Qualifications: B.S. Degree in Civil Engineering preferred or related work experience. Extensive survey and construction experience in Heavy Civil Construction, including commercial site development and paving. Experience working with Trimble GC900, Trimble Earthworks, CAT Accugrade, CAT Grade, Trimble and Spectra Laser Systems, Paving Controls Systems, etc. preferred. Exhibits communication skills necessary to sell premium technology products. Demonstrated leadership ability and initiative. Strong work ethic and can-do attitude. Day-to-day travel in middle Tennessee required; and some overnight trips in West Tennessee and North Mississippi required. WHAT'S IN IT FOR YOU At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors. The Basics Various medical plan options, including a no-cost option Vision and dental insurance Employer-paid short-term and long-term disability insurance Employer-paid basic life insurance 401k matching Profit Sharing 8 paid holidays annually Initially up to 15 days of Paid Time Off annually with increase after five years of service Employee Assistance Program (EAP) What Sets Us Apart Competitive pay Exposure to world-class CAT training and development Tuition Reimbursement Tool Purchase Assistance to buy high-quality tools at deep discounts Annual stipend toward the purchase of work boots Company Incentive Bonus Program Paid Veteran holiday annually to all service members Training and Development programs Work uniforms and professional cleaning services Financial Wellness programs Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background.

This position is responsible for various duties supporting lab procedures including accessioning tissue specimen. ESSENTIAL FUNCTIONS: Accession all tissue specimens and make cassettes. Assist pathologist and pathologist assistants in cutting room. Perform frozen sections (location dependent). Properly hang tissue on the processors. Responsible for determining/selecting specimens for grossing. Photograph specimens (Polaroid, digital, and 35 mm). Prepare tissue to be sent out for further testing such as Lymphoma Phenotyping, Quantitative Iron studies, etc. Operate the Faxitron machine for specimen radiographs. Check campus surgery schedules for probable frozen sections, collect specimens from all campus surgery locations ensuring they are properly listed, and check the surgery board for add cases, cancels, and late specimens (location dependent). Records the number of cases daily, maintains the log of decal specimens, and keeps quality control charts on equipment in the accession and cutting room. Prepare routine solutions, maintain an inventory of supplies and store in proper location and keep a clean work area. Responsible for proper disposal and handling of hazardous waste to include xylene recycling (i.e. xylene, reagent alcohol, formaldehyde, B5) and dispose of specimens according to procedures. Perform routine maintenance on cryostats, both in house and in outlying hospitals (location dependent). Run Quality Control reports, extracting data into monthly reports to Anatomic Pathology. (location dependent) Receive incoming calls and answer questions about reports/handling tissue. (location dependent) Review procedure manuals and stay current with procedural changes that have occurred. Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

Salary Range: $64,207.66 - $93,100.80 Works under the direction of assigned manager to prepare and coordinate the division's Operating and Capital Improvement Budget (CIP). Monitors and reviews administrative practices within and across all service centers to promote efficiency in all operations including reviewing requests for expenditures, analyzing financial resources required, and directing management staff in preparing budgets. Monitors data imputed into the budget system and completed forecast/budget requests. Plans and administers all services center budgets, which includes general fund expenditures and fleet service internal service fund expenditures. Consults with department heads to obtain budget information and to advise and instruct on the budget process. Uses various computer software to prepare budget presentation materials and attends budget hearings to provide answers and support documentation. Reviews operating CIP expenditures to ensure conformance to budgetary limitations. Monitors trends in spending, anticipates funding needs; and within limits, recommends transfer of funds within accounts. Prepares City Council resolutions for appropriation of CIP projects. Audits travel expense reports to ensure compliance with the City of Memphis' Travel Policy. Prepares and completes special projects including assisting in developing budgets. Attends various meetings and conferences and makes presentations in support of division goals. Monitors and verifies available funds in the financial system, including encumbered line. Bachelor's degree in Business Administration, Finance, Accounting, or closely related field with four (4) years' experience in administrative budget matters and/or contract preparation; or any combination of experience and training, which enables one to perform the essential job functions. Working experience using various computer software programs, such as Microsoft Office and Oracle preferred. 1. Performs additional functions (essential or otherwise) which may be assigned. TYPICAL PHYSICAL DEMANDS Must be able to communicate clearly both verbally and in writing. Requires ability to operate general office equipment such as a computer and a telephone. TYPICAL WORKING CONDITIONS Work is performed in an office environment which involves contact with the staff and management.

Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or record support tickets and/or cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as required. REMOTE WORK is a possibility after Onsite training is completed. Perform other duties as assigned. Responsibilities Provides technical assistance to computer system users. Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied. Maintains current knowledge of hospital information systems, software, networks and telecommunications technologies. Uses standard tools, knowledge and experience to analyze, diagnose and resolve problems. Contributes to evaluation and maintenance of existing support documentation. Completes assigned goals. Specifications Experience Call Center Experience a plus, knowledge of Microsoft Office products, Strong Customer Service Skills, Minimum Required 2 years experience or educational equivalent of Associate's degree. Preferred/Desired 2 years experience or educational equivalent of Associate's degree. Education Minimum Required Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required Preferred/Desired Licensure Minimum Required DRIVER'S LICENSE (CURRENT) Preferred/Desired

Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or record support tickets and/or cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as required. REMOTE WORK is a possibility after Onsite training is completed. Perform other duties as assigned. Responsibilities Provides technical assistance to computer system users. Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied. Maintains current knowledge of hospital information systems, software, networks and telecommunications technologies. Uses standard tools, knowledge and experience to analyze, diagnose and resolve problems. Contributes to evaluation and maintenance of existing support documentation. Completes assigned goals. Specifications Experience Call Center Experience a plus, knowledge of Microsoft Office products, Strong Customer Service Skills, Minimum Required 2 years experience or educational equivalent of Associate's degree. Preferred/Desired 2 years experience or educational equivalent of Associate's degree. Education Minimum Required Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required Preferred/Desired Licensure Minimum Required DRIVER'S LICENSE (CURRENT) Preferred/Desired

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage, server, operating systems, and applications. Additionally, the IT Helpdesk may assist in security incidents, security threats, and disaster recovery operations. Must be able to climb and work from 12 to 15 ft ladders, lift weight of 20 LBS over their head, walk warehouse concrete floors and have excellent verbal and written communication. The IT Helpdesk will support operations in the following areas: Information System operations Tier I level Helpdesk Access Control and Authentication Technology Infrastructure Monitoring and Reporting Assist in Incident Response Operations The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements: ShoreTel/Mitel VoIP Microsoft Exchange Cisco Meraki Microsoft Windows Servers VMware and Hyper-V End-Point Security iOS, Android, and Windows Mobile Security and compliance Installing Windows 10, Office 2016/365, ConnectWise and Antivirus software Qualifications The following qualifications are highly recommended for the IT Helpdesk position. Qualifications should include but are not limited to: Working knowledge of network operation and Helpdesk ticketing software Familiarity with security tools such as, DNS solutions, Windows firewall, encryption, antivirus, IDS/IPS, endpoint protection platforms, etc.- Desired Experience in running network cabling Certification(s); CompTIA A+, Network+, Security+ Desired This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!

Benefits: Health insurance options Free Life Insurance Free Personal Tax Return Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required. What you'll do here: Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools. Meets deadlines to ensure office locations meet our brand/marketing appearance standards. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Other duties as assigned. Skills you'll bring for success: Driver's license preferred. Good interpersonal and communication skills. Basic knowledge of computer functions is preferred but not required. Customer service experience. Physical Demand and Work Effort: Standing, walking, sitting. Must be able to lift, push, pull, or carry up to 55 lbs. at one time. Must be able to hold, carry, and move equipment, tools, and materials. Compliance with company policies and standards. Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

As a Technical Field Specialist, you will be a key component in providing a high-quality service to our customers. You should have experience in dealing with ophthalmic complex medical devices! Your daily tasks include a fast and flexible way of working to meet the requirements of our customers. * Carrying out installations for new ophthalmology equipment * Annual maintenance of the installed base * Carrying out retrofits/enhancements in the area of software and hardware * Repairs of customer property * Management of your own calibrated tools * Support at trade fairs and wetlabs * Conducting trainings - Preparation of documentation * Collaboration on new technical projects in cooperation with R&D Competencies You should already have some experience in creating documents and conducting training courses and be open to new areas of the entire service department. Qualifications/ Training/Experience * Electro Engineer/Biomedical Engineer * Minimum 2-3 Years Experience with Medical Devices, preferably Ophthalmic Equipment * Process Improvement * Be comfortable carrying heavy loads - 30-40 pounds * Quality Management * ISO 13485 understanding * Extensive Travel in Europe and, if needed, Worldwide * Office Package knowledge * Based in Memphis; 50-80% travel What you can expect from us: * Comprehensive benefits package * Global appreciation platform to recognise colleagues around the globe * Fantastic opportunity to work with highly talents teams and individuals and grow with the business * Exciting variety of engagement events such as Love to Learn events * Being part of an organisation you can be proud to work for changing the lives of millions of people! Rayner provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, New Orleans Field office, located in Memphis, Tennessee and Mobile, Alabama. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above. Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, New Orleans Field office, located in Memphis, Tennessee and Mobile, Alabama. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above. Overview Help Accepting applications Open & closing dates 01/16/2026 to 01/22/2026 Salary $61,722 to - $97,087 per year Pay scale & grade GS 9 - 11 Locations Mobile, AL 1 vacancy Memphis, TN 2 vacancies Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 11 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status Yes Announcement number OFO-IMP-12858167-CAS Control number 854304200 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency Current U.S. Customs and Border Protection employees who are currently working in a permanent competitive service position; Career Transition Assistance Plan CBP employees. Duties Help This position will allow you to use your expertise in administration to provide advisory and technical services to CBP. This position starts at a salary of $61,722.00 (GS-09, Step 1) to $97,087.00 (GS-11, Step 10) Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection. In this position, you will strengthen the Department's ability to protect the homeland by becoming a valuable member of a team of administrative professionals. Your job will include: * Determining the most effective and efficient approach to meet customer requirements. * Assessing situations that are complicated by conflicting and/or incomplete data, requiring general problem solving to isolate issues. * Participating in complex studies and projects designed to develop broader expertise in the assigned specialty area(s) * Evaluating and analyzing relevant facts to develop legally and/or factually supportable positions. * Defining issues or problems in terms that are compatible with appropriate laws, policies, or regulations. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. Requirements Help Conditions of employment * You must be a U.S. Citizen to apply for this position * Males born after 12/31/1959 must be registered with Selective Service * Primary U.S. residency for at least three of the last five years (additional details below) * All pre-employment processes will be conducted in English * You may be required to pass a background investigation * CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. * As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. * DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. * Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU Qualifications Experience: You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Assisting with planning to gather and interpret information and data for problems, issues, and unusual circumstances. * Assisting with identifying ways to improve or enhance current services and to ensure that such services meet management's business objectives. * Assisting with reconciling conflicting incomplete information. * Helping to identify and extract additional pertinent information required. Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Conducting detailed planning to gather and interpret information and data for complex problems, issues, and unusual circumstances. * Determining the most effective and efficient approach to meet customer requirements. * Identifying ways to improve or enhance current services and to ensure that such services meet management's business objectives. * Participating in analyzing the effects of changes in law and regulations as they pertain to management services. * Identifying and clarifying problems and order to propose recommendations. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution: GS-9: Successful completion of a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in any field, or a L.L.B. or J.D. from an accredited college or university may substitute for experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours. You are required to submit proof of your claim. GS-11: Successful completion of Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credits comprise three years of graduate education. If that information is not available, use 54 semester or 81 quarter hours. You are required to submit proof of your claim. Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9 and GS-11. More information on this qualification standard is located here. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: * Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and * Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/22/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: * Working for the U.S. Government as a federal civilian or as a member of the military * A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government * Participation in a study abroad program sponsored by a U.S. affiliated college or university * Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. ******************************************************** You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics). To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment will be used to assess the following general competencies: * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading * Reasoning * Self-Management * Stress Tolerance * Teamwork If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview ******************************************************** In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help * Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. *Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Your resume must only be two pages or less and uploaded under the document type - Resume. No additional document types will be reviewed as part of your resume, only the most recently uploaded version of your resume will be reviewed. * Your responses to the job questionnaire: ******************************************************** * Your responses to the USA Hire Competency Based Assessment * Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions. * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Do notsubmit transcripts as a PDF Portfolio. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members. See ********************************************************************* for more information. * Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members. See ********************************************************************* for more information. * Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s, along with a statement that provides the following information regarding your most recent political appointment. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. * You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. * Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Job Description The CSR is responsible for providing outstanding customer service to clients, customers (internal and external) and third parties via telephone, email, and fax. The CSR ensures compliance with client's program specifications and ACB policies and procedures. Specific CSR duties may be dependent on the client(s) they support. CSR must manage communications proactively to ensure the most effective and timely service is provided. The CSR may be required to assist with and/or perform all work assignments generally performed by other hourly PSG employees (Department Specialists, Account Specialists, Data Entry Clerks, Document Coordinators and Claims Processors). DUTIES Serve as a contact for clients, customers and/or third parties of assigned PSG accounts. Receive, research, and resolve client questions and complaints. Facilitate oral and/or written communications to ensure clients receive timely, efficient and accurate service (thorough responses to all communications are required within one business day). Maintain necessary documentation related to communications (i.e. log all telephone communications in the ACB phone log). Identify and review potential customer service issues with the Supervisor and proactively seek potential solutions. Review fund transactions; Ensure that client database is maintained and updated as necessary. QUALIFICATIONS High School Diploma or equivalent certificate. Basic PC knowledge, including Microsoft Office products; Outlook, Word, and Excel. General mathematical, spelling, and grammar skills as demonstrated by successful completion of pre-employment tests. Basic understanding of accounting principles. Strong organizational skills and time management skills are needed to manage multiple tasks/priorities.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Job Title : Customer Service Representative Job Location : 1670 Century Gate Drive, Memphis TN 38134 Duration : 6 Months Shift : Mon - Fri between 8.00AM - 8.00PM Training : 8.00AM to 4.30PM Qualifications POSITION OVERVIEW · Receive and place telephone calls. Perform data entry and use software programs. · Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. · Must document all calls and evaluate each account to determine if further research is necessary. · Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. · Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. · Requires close attention to accuracy, performs independently, subject to practices and procedures. · Handle customer service inquiries from members, providers, physicians and internal and external clients related to pharmacy benefits. · Work to research and resolve problems in a timely manner. · Assist members in understanding and maximizing the use of their pharmacy distribution program. · Use computerized system to gather information and respond to questions. · Document issues and resolutions in a common database. · Escalate issues as necessary. Knowledge and Abilities: Ability to handle challenging customers in a professional manner; Ability to adapt in a dynamic work environment learns quickly, solve problems and make decisions; Willingness to work a flexible schedule for peak call times If you are available and interested then please reply me with your “Chronological Resume” and call me on **************. Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: ************ *************************

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?