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Technical support representative jobs in Mission, TX

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  • Technical Service Representative - Automotive Coatings

    Ppg Architectural Finishes 4.4company rating

    Technical support representative job in Mercedes, TX

    As a Technical Service Representative - Automotive Ecoat and Paint, you will represent PPG onsite ensuring our Automotive Coatings customer satisfaction by providing outstanding customer service; focus your concentration on Ecoat, Color and Appearance control to their specifications. Be responsible for both the Plant and PPG goals. You will participate in Continuous improvement team and problem-resolution meetings with Plant Operations and Management! Specialized Training provided to those who meet the qualifications of the role. Will report to the Optima Solutions Site Manager and sit at our Mercedes Benz Vans site in Ladson, SC. Responsibilities: Support the ongoing activities of onsite PPG customer team at automotive production facilities and communicate logically with initiative to understand customer concerns, collect data, take appropriate actions, and resolve problems. Ensure plant operations are functional and provide the customer with proactive support as needed. Communicate updates with PPG Technical and Account management, direction of the PPG on site team activity, and to ensure Health, Safety, and Environmental mentorship is always followed. Provide resolution to customer inquiries, application process monitoring, mix-room supervisors, consignment inventory, material ordering, and hands-on support; followed by a written daily shift report. Follow safe work practices, with mechanical aptitude to explain complex ideas across technical, production and non-technical personnel to satisfy customer requirements. Hold weekly meetings with technical experts to review weekly test reports. Engage daily with customer to provide feedback from data collected, and answer questions and provide recommendations as needed. Record weekly inventories and communicate to management for publication to customer and PPG internally. Use PPG digital tools (ETQ, SAM, Daily Dashboard as requested). Hold self-accountable to meet commitments and take ownership. Support any special projects as needed. Provide sales support to maintain and expand business and ensure effective start-up of new products. Qualifications: HS diploma or equivalent required 5+ years field experience with various industrial coating technologies including Ecoat, solvent borne base coat/clear coat systems, OEM Ecoat/Paint approval process and specifications. Must have experience with Ecoat/color evaluation and color adjustments, Ecoat/Paint Material Adjustment. Proficient in Microsoft programs Excel, Word, PowerPoint Able to continually work in customer production environment, around automated equipment, and be able lift ~50 lbs. on a limited basis. Ability to work well within a team environment to solve challenges. #LI-Onsite PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $34k-41k yearly est. Auto-Apply 60d+ ago
  • Direct Wage - Customer Service Technician

    South Texas College 4.2company rating

    Technical support representative job in McAllen, TX

    Special Instructions Dear Applicant, The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following: Social Security Number Date of Birth Age Citizenship Status Gender Ethnicity/Race Marital Status Applicant Photos * A redaction guide can be found by clicking here. Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission. Transcripts Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA). Foreign transcripts Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members General Statement of JobThe Open Labs Customer Service Technician supports the open computer labs and patrons with the daily use of computers, software, and other resources. Assists department staff with the day-to-day activities and provides exceptional customer service.Specific Duties and ResponsibilitiesEssential Functions: Performs a wide variety of customer service and technical support functions including responding to inquiries and providing general information and assistance. Conducts routine walkthroughs of open lab areas while maintaining service areas clean and safe for use. Enforce lab rules and guidelines. Addresses patron issues and concerns to the Open Labs Supervisor or designee. Support patrons with MS Office, Jagnet, Blackboard, Wi-Fi configurations, printing, scanning, and college applications. Provides coverage assistance to assigned labs. Supports the use of makerspace technologies and services. Assists with supporting existing and emerging technologies. Completes assigned college and departmental trainings. Assists department staff with marketing department services and initiatives. Performs other duties as assigned. Required Education and Experience College Certificate, a minimum of 30 college hours required. At least six (6) months of customer service experience, preferred. Experience in a higher education institution using enterprise systems; e.g. Banner, preferred. Required Knowledge, Skills and Abilities Excellent oral, written and interpersonal communication skills. Strong computer skills with knowledge of Microsoft Office, Windows OS, and internet research skills. Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines. Ability to work independently as well as a team player within department and with others. Ability to work evenings and/or weekends as needed. Demonstrated commitment to achieving the vision and mission of South Texas College. Ability to read and comprehend simple instructions, write correspondence and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply practical understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Checks, Certificates, Licenses, and Registrations All applicants are subject to a national criminal background check under South Texas College policy. Security Sensitive position: In addition, subject to federal background check. Physical Requirements Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Bending the body downward and forward by bending leg and spine. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Ability to make rational decisions through sound logic and deductive processes. Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. Standing particularly for sustained periods of time. Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. Mobility to accomplish tasks, particularly for long distances or moving from one work site to another. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. Minimum Compensation $15.75 Hourly Desired Start Date January 29, 2026 Posting Close Date (No Close Date if Blank) 23 December 2025 11:59pm
    $15.8 hourly Auto-Apply 2d ago
  • Patient Support Agent

    Ascend Vision Partners

    Technical support representative job in McAllen, TX

    Full-time Description Thurmond Eye Associates has been serving Hidalgo, Starr, and Cameron Counties for over 60 years, and is proud to be the leading ophthalmic group in the community. We offer a full spectrum of ophthalmic medical and surgical treatments so that all options are available to our patients. Thurmond Eye Associates is committed to the delivery of personalized eye care of the highest quality. Not only do we value our patients, but we are also passionate about our staff. Our amazing leadership team is committed to cultivating and maintaining an employee centric work environment where every employee has a voice and a platform to share their ideas and suggestions, are encouraged and incentivized to broaden their education and training and are invited to participate in the numerous employee activities offered monthly. The Patient Support Agent (call center representative) position allows you to provide a welcoming environment to both our patients and providers. This position is responsible to schedule patients with our providers via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information, and direct calls accordingly. Adhere to schedule rules as established by the facility and providers. Job Responsibilities Communicates in a cordial, professional manner with patients via phone. Completes new patient registration (inputting demographic information, insurance information, etc.) and patient appointment information for incoming callers to appropriate facility/provider. Logs all patient communication within patient chart during or after patient call. Fills patient cancellation slots efficiently in keeping schedules booked for the providers. Improves positive patient satisfaction outcomes by assuring that all quality measures are met in regard to our patients' experience. Updates computer referring physician data base, as needed. Works with online scheduling system and EHR. Verifies patient data and insurance to ensure it is updated for accurate billings. Responds to patient concerns or refers to leadership as needed. Requirements Education and Experience High school diploma or equivalent, preferred Call Center, Customer Service or other related experience, preferred Bilingual (English/Spanish), required Knowledge, Skills & Abilities Customer Service Possesses medical knowledge as it relates to patient coordination of ophthalmic care. Ability to utilize a desktop computer, keyboard, mouse and headset Acquainted with common ocular symptoms and complaints Physical Requirements Sitting for extended periods of time Requires using hands to handle, control, or feel objects, tools, or controls Requires repetitive movement
    $24k-44k yearly est. 60d+ ago
  • Wind Farm Technician, Associate

    RWE

    Technical support representative job in Sebastian, TX

    RWE Clean Energy, LLC To start as soon as possible, full time, permanent Functional area: Operations & Maintenance Remuneration: Non-Exempt As the Wind Farm Technician Associate you support the overall operations and maintenance of one or more wind farms and all related facilities to assure safety and maximize availability in accordance with Operations mission. This role is responsible for safe execution of scheduled maintenance, troubleshooting and repair activities, training, and safety exercises. This job also maintains accountability and readiness of plant tools, equipment, and vehicles; provides technical guidance to the O&M team; tracks, and maintains records of service activities both scheduled and unscheduled through the digital maintenance management system; and helps maintain the work ethic and culture of the plant O&M team. Role Responsibilities: * Assure that all operation and maintenance activities are performed in a safe manner consistent with policies and procedures established for the wind farm site * Assist in conducting acceptance and performance tests on systems and equipment following planned maintenance or outages * Perform safety and other wind farm related tasks when assigned and fill in as back up to personnel at other RWE sites when necessary * Assist with turbine maintenance including services, major component work and replacement, and troubleshooting * Assist with Balance of Plant procedures as needed, including substation and collection system maintenance * Adherence to the company's values and behaviors * Other duties and responsibilities as assigned by the manager Job Requirements and Experience: * High School Diploma or equivalent required; Associate's Degree in Sciences or related field from an accredited school preferred * Alternatively 2 year or 4 year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar * License or Certification experience substitutions include Current Journeyman, Current Master Elecrician License, and Wind Tech Certificate * Unrestricted driver license in good standing * Minimum 2 years of work experience in operations and/or maintenance in power generation, transmission and/or distribution, with a minimum of 2 years in wind turbine experience * Wind turbine experience preferred (Vestas, GE, Acciona, Nordex) * Military experience in a technical field (electrical, electronics or mechanical) * Willing to relocate to within 1 hour drive of site * Knowledge of and experience with the use of hand and power tools * Knowledge of environmental and safety policies and procedures * Ability to work within tight deadlines * Ability to work independently and as part of a team * Ability and willingness to travel to and from job sites as assigned * Intermediate PC/Laptop skills * Ability to create, save, manipulate text & formats in documents and spreadsheets in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and utilize Teams for meetings * Ability to prepare & present technical presentations with assistance * Ability to multi-task, while working independently and as part of a team * Motivated self-starter, goal-oriented, and strong problem-solving abilities * Ability to independently perform troubleshooting and repairs of electromechanical systems * Ability to read, interpret, and follow electrical, mechanical, & hydraulic circuit drawings * Identify energy isolation points and implement LOTO for protection * Intermediate understanding of electromechanical relay, hydraulic accumulator, linear transducer, and electrical motor * Intermediate knowledge of power electronics, motor drives, AC/DC converters * Knowledge of computer network communication protocol and theory of operation is desired * Ability to fill out JHA/LOTO/Tailboard forms without assistance * Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information * Wind Farm site location including work in and around energized wind turbine generators and balance of plant equipment (substation, pad mount transformers, etc.) * Work will occur within an office, warehouse, in turbines and outdoors Physical Requirements: * Must be able to maintain a personal weight limitation of 270 lbs. * Must be able to climb wind towers on a daily basis. During this task, employee must be able to open/close hatch doors and identify potential safety hazards * Must be able to balance to: (1) work in closed and small swaying areas on top of and within wind towers, and (2) walk across small surface areas to access areas within wind turbines * Ability to push/pull/lift tools and equipment weighing up to 50 lbs. Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. Apply with just a few clicks: ad code 91193 Any questions? Contact HR: rwece_****************** We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG). Yes Job Segment: Wind Energy, Environmental Engineering, Gas, Gas Technician, Hydraulics, Energy, Engineering
    $64k-106k yearly est. Easy Apply 33d ago
  • Wind Farm Technician, Associate

    RWE Clean Energy

    Technical support representative job in Sebastian, TX

    **RWE Clean Energy, LLC** **To start as soon as possible, full time, permanent** **Functional area:** Operations & Maintenance **Remuneration:** Non-Exempt As the **Wind Farm Technician Associate** you support the overall operations and maintenance of one or more wind farms and all related facilities to assure safety and maximize availability in accordance with Operations mission. This role is responsible for safe execution of scheduled maintenance, troubleshooting and repair activities, training, and safety exercises. This job also maintains accountability and readiness of plant tools, equipment, and vehicles; provides technical guidance to the O&M team; tracks, and maintains records of service activities both scheduled and unscheduled through the digital maintenance management system; and helps maintain the work ethic and culture of the plant O&M team. **Role Responsibilities:** + Assure that all operation and maintenance activities are performed in a safe manner consistent with policies and procedures established for the wind farm site + Assist in conducting acceptance and performance tests on systems and equipment following planned maintenance or outages + Perform safety and other wind farm related tasks when assigned and fill in as back up to personnel at other RWE sites when necessary + Assist with turbine maintenance including services, major component work and replacement, and troubleshooting + Assist with Balance of Plant procedures as needed, including substation and collection system maintenance + Adherence to the company's values and behaviors + Other duties and responsibilities as assigned by the manager **Job Requirements and Experience:** + High School Diploma or equivalent required; Associate's Degree in Sciences or related field from an accredited school preferred + Alternatively 2 year or 4 year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar + License or Certification experience substitutions include Current Journeyman, Current Master Elecrician License, and Wind Tech Certificate + Unrestricted driver license in good standing + Minimum 2 years of work experience in operations and/or maintenance in power generation, transmission and/or distribution, with a minimum of 2 years in wind turbine experience + Wind turbine experience preferred (Vestas, GE, Acciona, Nordex) + Military experience in a technical field (electrical, electronics or mechanical) + Willing to relocate to within 1 hour drive of site + Knowledge of and experience with the use of hand and power tools + Knowledge of environmental and safety policies and procedures + Ability to work within tight deadlines + Ability to work independently and as part of a team + Ability and willingness to travel to and from job sites as assigned + Intermediate PC/Laptop skills + Ability to create, save, manipulate text & formats in documents and spreadsheets in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and utilize Teams for meetings + Ability to prepare & present technical presentations with assistance + Ability to multi-task, while working independently and as part of a team + Motivated self-starter, goal-oriented, and strong problem-solving abilities + Ability to independently perform troubleshooting and repairs of electromechanical systems + Ability to read, interpret, and follow electrical, mechanical, & hydraulic circuit drawings + Identify energy isolation points and implement LOTO for protection + Intermediate understanding of electromechanical relay, hydraulic accumulator, linear transducer, and electrical motor + Intermediate knowledge of power electronics, motor drives, AC/DC converters + Knowledge of computer network communication protocol and theory of operation is desired + Ability to fill out JHA/LOTO/Tailboard forms without assistance + Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information + Wind Farm site location including work in and around energized wind turbine generators and balance of plant equipment (substation, pad mount transformers, etc.) + Work will occur within an office, warehouse, in turbines and outdoors **Physical Requirements:** + Must be able to maintain a personal weight limitation of 270 lbs. + Must be able to climb wind towers on a daily basis. During this task, employee must be able to open/close hatch doors and identify potential safety hazards + Must be able to balance to: (1) work in closed and small swaying areas on top of and within wind towers, and (2) walk across small surface areas to access areas within wind turbines + Ability to push/pull/lift tools and equipment weighing up to 50 lbs. _Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time._ **Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. **Apply with just a few clicks:** ad code **91193** Any questions? **Contact HR:** rwece_****************** We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).
    $64k-106k yearly est. Easy Apply 33d ago
  • Centralized Support Rep

    Security Finance 4.0company rating

    Technical support representative job in Mission, TX

    Description Do you go above and beyond to achieve goals? Are you ready to share the joy of assisting customers as apart of an enthusiastic team? You're the connection between the branch, the community, and the customers. You'll be the one who helps customers, over the phone when they have a financial need. If this is you, Come Begin Your Story as a Centralized Support Representative at our company! Security Finance has been a leader in the financial services industry since 1955, and proudly provides installment loans and income tax preparation to the communities where we operate. At Security Finance, it's about being good stewards of our community, helping neighbors in times of need and treating customers with the respect they deserve. Our Centralized Support Rep position: Provides courteous customer service Solicits for new or renewed customer business on every contact Receives loan payments and posts to customer accounts Prepares and processes loan applications; closes approved loans Performs collection activities on delinquent accounts, by both written and verbal communications Assists with the development and training of all new personnel Maintains compliance with company policies and procedures Maintains accurate filing and record-keeping system Prepares and assemble reports for remittance, and for branch record-keeping Attends work promptly and regularly and works overtime as needed You could be a great addition if you have: Previous customer service experience. Knowledge of state and federal lending regulations. A valid state driver's license, with an acceptable driver's record. Access to a reliable automobile for use on a daily basis. Previous finance and/or collections experience. Keep in mind that we provide: An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
    $31k-39k yearly est. Auto-Apply 28d ago
  • OAG - Child Support | Child Support Technician I | 26-0163

    Capps

    Technical support representative job in Pharr, TX

    OAG - Child Support | Child Support Technician I | 26-0163 (00054762) Organization: OFFICE OF THE ATTORNEY GENERAL Primary Location: Texas-Pharr Work Locations: CS Pharr Metro 3508 N. Jackson Rd Suite 600 Pharr 78577-8643 Job: Healthcare Support Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 5551 Salary Admin Plan: A Grade: 12 Salary (Pay Basis): 3,500. 00 - 3,916. 70 (Monthly) Number of Openings: 1 Overtime Status: Non-exempt Job Posting: Dec 9, 2025, 3:27:25 PM Closing Date: Ongoing Description Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney General's (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents in their children's lives and ensuring that children in Texas receive the support they need and deserve. Child Support Technicians (CSTs) perform case initiation, docket coordination, legal support, or other Child Support Program technical support and assistance work. CSTs may assist in training others and provide a high level of customer service at all times. CSTs gain valuable legal support experience and are part of a collegial team dedicated to supporting Texas children and families. Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. OAG employees enjoy excellent benefits (************ texas. gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large state agency making a positive difference in the lives of Texans. Opens cases on the Children Are My Priority system (ChAMP); checks for duplicate cases, assesses cases to determine case type, validity and completeness of information; requests missing information or documents; forwards cases to the appropriate Child Support Officer (CSO) Prepares cases for court, which may include filing pleadings, setting cases on docket, monitoring service, and attending court as needed. Coordinates, schedules, and monitors paternity tests; processes and distributes test results May serve as a Notary PublicEnters, retrieves, and updates child support case information on the ChAMP system Monitors the ChAMP system and other computer databases to identify new or updated locate information Verifies locate and employment information using all available sources Performs money-handling duties to process child support payments Prepares routine or periodic reports Researches court orders Responds to routine telephone inquiries concerning child support cases Opens, sorts, and distributes incoming mail and documents Assists with conducting seminars and interviewing custodial parents to gather additional information about absent parents Scan and index documents Review and maintain child support virtual files for accuracy in the Enterprise Content management (ECM) repository Performs related work as assigned Maintains relevant knowledge necessary to perform essential job functions Attends work regularly in compliance with agreed-upon work schedule Ensures security and confidentiality of sensitive and/or protected information Complies with all agency policies and procedures, including those pertaining to ethics and integrity Qualifications Education: Graduation from high school or equivalent Education: Completion of two years (sixty credit hours) from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: Child Support Program, complex clerical, customer service, secretarial. Skill in using a computer for word processing and data entry/retrieval Skill in handling multiple tasks, prioritizing, and meeting deadlines Skill in effective oral and written communication Skill in exercising sound judgment and effective decision making Ability to receive and respond positively to constructive feedback Ability to work cooperatively with others in a professional office environment Ability to provide excellent customer service Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e. g. , collaborating, training, mentoring) for the entirety of every work week (unless on approved leave) Ability to arrange for personal transportation for business-related travel Ability to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs. Ability to travel (including overnight travel) up to 5% Typing at 30 words per minute (typing test is required at time of interview) PREFERRED QUALIFICATIONSSkills: Proper use of punctuation, sentence structure, grammar, and spelling Other Language: Ability to proficiently read, write, and speak SpanishTo apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at *********** sao. texas. gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices. pdf THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER
    $32k-56k yearly est. Auto-Apply 9h ago
  • On-Call IT Field Technician - Mission, TX- Hiring NOW

    Geeks On Site 3.1company rating

    Technical support representative job in Mission, TX

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $31k-48k yearly est. 15d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Harlingen, TX

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-48k yearly est. 1d ago
  • Campus Computer Technician

    Mission CISD (Tx

    Technical support representative job in Mission, TX

    Technology/Computer Technician Additional Information: Show/Hide IF YOU ARE A CURRENT MISSION CISD EMPLOYEE, PLEASE SUBMIT A COMPLETE TRANSFER FORM AND RESUME VIA THE INTERNAL APPLICANTS' LINK 2025-2026 VACANCY Campus Computer Technician REPORTS TO: Campus Principal APPLICATION DEADLINE: Until Filled LENGTH OF WORK YEAR: 187 DATE REVISED: 05/28/2024 WAGE/HOUR STATUS: Non-Exempt >SALARY RANGE: $21.25 - $29.61 Minimum- Maximum PAY GRADE: CT-07 PRIMARY PURPOSE: Primary duties include maintaining the integrity, reliability, and security of computers and network infrastructure. Respond to help-desk requests, calls, and emails from campus staff. Under general supervision, identify, troubleshoot and resolve problems encountered by campus users. Install, configure, maintain and troubleshoot computers inclusive of telecommunication, audiovisual and peripheral equipment, CATV systems, wireless, network cabling, switches, and other computer technology. Provides technical expertise to end-users regarding optimal set-up for software, hardware, and network use. Team player oriented: must be able to interact with peers, management, and staff in a constantly evolving environment to ensure a positive customer experience and atmosphere in the workplace. QUALIFICATIONS: Education/Certification: * High school diploma * N Plus Certification * A Plus Certification * Associates degree preferred Special Knowledge/Skills: * Knowledge of computer hardware and software applications * Ability to analyze and resolve computer hardware and software problems * Some knowledge of technologies available for use in the instructional setting * Ability to repair computer and technology equipment after consultation with a technology advisor and/or district technology personnel * Strong organizational, communication, and interpersonal skills * Demonstrate an interest in and aptitude for the work to be performed with computer-related problems * Willing to attend training in computer technology repairs Experience: * Two years of experience with Microsoft Windows, Office Suites, Google G-Suite * Two years experience in computer repair and peripheral installation * Experience with basic network troubleshooting and wireless setup MAJOR RESPONSIBILITIES AND DUTIES: * Provide technical assistance to campus faculty and staff for use of equipment including computer hardware and instructional-related software. * Provide immediate on-site assistance for technology problems and questions for campus staff. * Act as liaison between staff and campus technology advisor, assistant principal, and principal. * Assist in the maintenance of computers in classrooms to provide or arrange for needed repairs. * Manage student accounts for all instructional programs. (e.g. Active Directory) * Assist campus staff with the student information system. (e.g. Grade verification reports, report cards, etc.) * Assist with the setup of audio and visual equipment need to facilitate meetings, assemblies, instruction, etc. * Perform upgrades to software and hardware. * Run Network drops and repair network cables as necessary. * Setup and deploy new computers, laptops, Chromebooks, tablets, iPads, printers, and any other required peripheral devices. * Installs computer equipment, network (client and server) software and hardware on a variety of platforms (e.g. service packs, application software, operating software, hardware upgrades, etc.) for the purpose of upgrading and maintaining equipment and software. * Uses help desk system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with supervisor regarding unresolved problems. Monitors assigned campus technicians' work orders and assist if needed. * Conducts physical inventory of technology equipment and materials. * Run reports for any instructional software program. * Prepare and conduct training, materials and provide training sessions on instructional software as needed. * Prepare and maintain an updated technology equipment inventory. * Safely perform all duties to avoid injury to oneself and/or others. * Perform other duties as requested by the immediate supervisor. SUPERVISORY RESPONSIBILITIES: None WORKING CONDITIONS: Mental Demands: Moderate to heavy standing, stooping, kneeling, stretching, bending, and lifting. Some contact with oils, chemicals, and solvents Mental Demands/Physical Demands/Environmental Factors: Moderate to heavy standing, stooping, kneeling, stretching, bending, and lifting. Some contact with oils, chemicals, and solvents. Travel hazard to and from school/community sites in a personal vehicle approximately forty (40), percent of the time. Occasional prolonged and irregular hours. May require you to work after hours, on weekends, and/or during your vacation breaks. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. I acknowledge I received a copy of this job description. Employee's Signature: Date Supervisor's Signature: Date The Mission Consolidated Independent School District does not discriminate against any employee or applicant for employment because of race, color, gender, age, national origin, disability, military status, or on any other basis prohibited by law. JD 4.145 >Updated 25/26
    $21.3-29.6 hourly 31d ago
  • Customer Service Representative Fueler/Washer

    Dev 4.2company rating

    Technical support representative job in Pharr, TX

    Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description 4001 N Cage Blvd, Pharr, TX 78577 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Shift Differentials: Second shift start times after 11am are eligible for $2.00 per hour shift differential Third shift start time after 9pm are eligible for $3.00 per hour shift differential Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 4001 North Cage Primary Location: US-TX-Pharr Employer: Penske Truck Leasing Co., L.P. Req ID: 2329931
    $23k-32k yearly est. 60d+ ago
  • Desktop Support

    Artech Information System 4.8company rating

    Technical support representative job in Harlingen, TX

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: Farmers Branch, TX, Carrolton, TX Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Qualifications share your resume with the best time to reach you or contact me on ************ Additional Information For more information, Please contact Shubham ************
    $36k-46k yearly est. 60d+ ago
  • Data Entry/Information Systems

    Central Plg. & Elect. Supply

    Technical support representative job in McAllen, TX

    Benefits: Dental insurance Employee discounts Paid time off Vision insurance An ideal candidate would be very detailed-oriented and **highly proficient in Excel** and Word. The candidate would be expected to work in a fast paced environment, be someone who enjoys research and can learn quickly, prioritize, and multi-task. Also, the ideal candidate would have an outgoing personality that enjoys helping others? The candidate will perform Internet Sales, Maintenance of website, answering telephones, processing paperwork, providing customer assistance, make outbound phone calls, data processing, and working with various industry computer programs. Previous customer service experience and Proficiency in EXCEL is required. Experience with working on back end ERP Systems. This is a Full-Time position with hours of 8am-5pm Monday-Friday Saturday 8am-12pm. Compensation: $14.50 - $17.50 per hour Since 1964, Central Plumbing and Electric Supply has provided quality products and unequaled service to the construction industry. Plumbers and electricians, as well as "do-it-yourself" end users have depended on our large "on-hand" inventories, convenient locations and competitive pricing for their successes. Our customers appreciate the knowledge, expertise and courteous service they receive from our staff. This is facilitated by the fact that the vast majority of our employees have been with our company for 10 years or more. We remain committed to constantly update our knowledge, resources and services. With our recent acquisition of Stevenson's Appliances, we plan on continuing to provide the same high-quality and attentive service that their customers have come to expect. Stevenson's showcases a variety of ranges, refrigerators, cook-tops, dishwashers, washers, dryers, wall-ovens, and more. Our goal is to provide each of our customers with great value, regardless of whether that customer is a commercial contractor, industrial user or individual consumer.
    $14.5-17.5 hourly Auto-Apply 60d+ ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Technical support representative job in Harlingen, TX

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $67,865 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 9 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-07: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as: * Compiling and updating budget data on spreadsheets; * Assisting with the preparation of requests for personnel actions; * Coordinating office moves and telephone service requirements; * Monitoring usage of government/company owned motor vehicles; * Responding to routine questions concerning administrative procedures and requirements. OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (*************************** OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; * Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; * Preparing requests for personnel actions; * Identifying and recommending solutions to administrative problems on established methods and procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $42.7k-67.9k yearly 46d ago
  • Field Tech Support

    Echostar 3.9company rating

    Technical support representative job in Alamo, TX

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $15.75/Hour
    $15.8 hourly 11d ago
  • Entry Level Computer Technicians

    Smartech

    Technical support representative job in Pharr, TX

    SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Key Responsibilities/Outcome: IMMEDIATE NEED TO HIRE-COMPUTER HARDWARE TECHNICIAN-MEDFORD, OR WHAT WE DO: Hardware Replacement/Repair: Desktops, Laptops, Servers, Printers, and POS systems. Why Join Us? Do you prefer to focus on hardware components instead of software issues or endless password reset tickets? Do you have experience tinkering with devices, computers, or laptops? Here you will have the freedom to decide how busy you can be and how much money you want to make. Our customers come from all backgrounds: You may be fixing a computer in a home or office setting. Successful candidates start their day at home, checking their queue and contacting clients before heading out to pick up components and travel to client locations. Normal coverage area is 100 miles radius of parts pick up. Job Expectation: Complete and pass Client Certifications within 3 days. Good Time Management you will be traveling to client locations to repair equipment. Laptop/Desktop Hardware experience. Have your own Tools and ESD protection. Use Computer/Mobile to receive and manage repair requests. Access to client training site. Basic Qualifications: Must be legally authorized to work in the United States. Must have a valid driver's license and vehicle. Must be able to pass required certifications. Must have computer hardware experience. Must have own tools Working Place: Pharr, TX, United States Department : Unisys
    $35k-48k yearly est. 60d+ ago
  • Helpdesk Specialist II

    City of Pharr 3.4company rating

    Technical support representative job in Pharr, TX

    Join the City of Pharr as a Full-Time Helpdesk Specialist II professional, where your contributions directly impact the community! This onsite role offers an engaging environment where problem-solving skills and customer-centricity are paramount. Collaborate with innovative teams, tackle diverse technical challenges, and enhance your skills in a forward-thinking atmosphere that values energy and professionalism. With a competitive pay of $30,000.00, you'll be rewarded for your dedication to delivering exceptional service. Immerse yourself in a culture that appreciates your expertise and fosters continuous growth. Engage with a dynamic team and become an essential part of our mission to serve the residents of Pharr, TX. You will have benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Embrace this opportunity to advance your career while making a meaningful difference! Your role as a Helpdesk Specialist II As a Full-Time Helpdesk Specialist II at the City of Pharr, you will play a vital role under the general supervision of the Customer Service Manager. Your primary responsibility will be to identify, troubleshoot, and resolve issues faced by users across various applications and desktop systems. You will provide exceptional technical support to end-users from the City of Pharr and TEAMPHARR.NET customers, addressing concerns related to computer hardware, software, and Internet connectivity. Engaging in both phone support and remote connections, you will ensure a seamless experience for users. Additionally, you will track and communicate the status of incident responses, adhering to established protocols for configuration changes, updates, and upgrades. Your expertise will significantly contribute to enhancing customer satisfaction while fostering a culture of innovation and problem-solving within the team. What matters most To excel as a Full-Time Helpdesk Specialist II at the City of Pharr, you will need a robust skill set that aligns with the demands of the position. A strong knowledge of computer systems is essential, as you will be troubleshooting various applications and desktop environments. Familiarity with work order tracking systems will help you efficiently manage and document incidents. Proficiency in Microsoft Word, PowerPoint, and Excel is crucial for preparing reports and communication materials. Additionally, excellent verbal and written communication skills in both English and Spanish are necessary to effectively assist a diverse clientele and ensure clear, concise support. This combination of technical proficiency and interpersonal skills will empower you to thrive in this dynamic, customer-focused role while enhancing the overall user experience within the City of Pharr and TEAMPHARR.NET. Knowledge and skills required for the position are: Knowledge of computer systems. Knowledge of work order tracking computer systems. Proficient in computer software such as Microsoft Word, PowerPoint, Excel. Excellent verbal and written communications skills in both English and Spanish. Get started with our team! If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
    $30k yearly 60d+ ago
  • Temporary Support Associate

    Tapestry, Inc. 4.7company rating

    Technical support representative job in McAllen, TX

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons and sell gift cards * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customer and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Competencies required: * Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 115701
    $15 hourly 60d+ ago
  • PT Helpdesk Specialist

    City of Pharr 3.4company rating

    Technical support representative job in Pharr, TX

    Join the City of Pharr as a Part-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With an hourly pay rate of $12.98, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinking team, you will engage directly with clients, enhancing their experience and satisfaction. If you are a passionate problem solver eager to contribute to a professional atmosphere, this role is not to be missed. Take the leap into an exciting career where your skills will shine and grow within a thriving organization! Are you excited about this Helpdesk Specialist job? As a Part-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of contact for end-users and TEAMPHARR.NET customers in need of technical assistance via phone or email. Your role involves answering support calls and utilizing management tools to resolve issues remotely, ensuring high-quality customer service at all times. You will troubleshoot a variety of problems by evaluating multiple options, employing checklists and scripts to guide your approach. Additionally, you will perform basic network troubleshooting to maintain connectivity for both computers and printers, demonstrating your commitment to problem-solving and customer-centricity. This position offers a stimulating environment where your technical skills can flourish while directly benefiting the community. Are you the Helpdesk Specialist we're looking for? To thrive as a Part-Time Helpdesk Specialist at the City of Pharr, candidates should possess a strong foundation in technical computer, network, or software support, preferably within a Windows-based environment. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base. Familiarity with a call center environment and its duties will set you apart, complemented by knowledge of computer systems and work order tracking systems. The ability to excel in a fast-paced environment is essential, as you will frequently troubleshoot various technical issues while maintaining a high standard of customer service. Strong problem-solving skills, paired with effective communication and multitasking abilities, will ensure your success in this pivotal role. Knowledge and skills required for the position are: Experience in technical computer Network or software support in a windows computer - based network preferred. Bilingual English/Spanish preferred. Knowledge of call center environment and duties. Knowledge of computer systems and work order tracking computer systems. Capable of working in a fast-paced environment. Connect with our team today! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
    $13 hourly 60d+ ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Technical support representative job in Roma, TX

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $17.25/Hour
    $17.3 hourly 1d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Mission, TX?

The average technical support representative in Mission, TX earns between $26,000 and $50,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Mission, TX

$36,000
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