Post job

Technical support representative jobs in Mount Pleasant, SC - 510 jobs

All
Technical Support Representative
Customer Service Representative
Technical Support Specialist
Computer System Technician
Information Systems Technician
Professional Technician
Information Technology Professional
Services Desk Technician
Computer Technician
Information Technology Technician
Desktop/Network Support
Call Center Technician
Customer Service Technician
Technical Support Technician
Field Support Technician
  • Customer Service Representative- 5

    Bluewater Market 4.0company rating

    Technical support representative job in Goose Creek, SC

    Now Hiring: Customer Service Representative (Cashier) Goose Creek, SC Full-Time & Part-Time Shifts Available | Competitive Pay Are you friendly, dependable, and enjoy helping others? Bluewater is hiring Customer Service Representative to join our store teams. As the face of Bluewater, you'll play a key role in delivering fast, friendly service while helping keep our stores clean, safe, and welcoming for every guest. Whether you're new to retail or have prior experience, we provide training, support, and opportunities to grow within our organization. About the Role At Bluewater, customer service is at the heart of everything we do. As a Customer Service Representative, you'll greet guests, assist with purchases, maintain store cleanliness, and support daily operations. You'll work closely with your team to ensure a positive shopping experience and a safe environment for both guests and coworkers. This role is ideal for individuals who enjoy multitasking, working with the public, and being part of a fast-paced, team-oriented environment. Responsibilities Greet customers promptly and provide friendly, courteous service Operate a cash register accurately, handling cash, checks, and other payment types Count back change accurately and follow all cash-handling procedures Handle customer questions or concerns professionally and respectfully Maintain a clean, safe, and organized store environment Stock shelves, coolers, freezers, and gas island service areas Prepare coffee and maintain fountain and beverage equipment Clean counters, shelves, restrooms, floors, gas pumps, and outdoor areas Assist with meeting mystery shop and customer service standards Communicate effectively and work cooperatively with team members Perform additional duties as assigned by store management (Note: This is not intended to be a complete list of job functions. Responsibilities listed may be modified to fit business needs.) Benefits (Full-Time Employees) Medical, Dental, and Vision Insurance Fuel Discount Program - 25 cents off per gallon Short- & Long-Term Disability Plans Voluntary Life Insurance 401(k) with Company Match Additional Voluntary Benefits Training & Advancement Opportunities Why Join Bluewater? We're more than a convenience store- we're a team that values reliability, service, and growth. If you're looking for a workplace where your contributions matter and opportunities are available, Bluewater is the place for you. Apply today and become part of a team that serves our community with pride. Equal Opportunity Statement Bluewater is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law. Requirements High school diploma or GED preferred Must be able to work flexible schedules, including nights, weekends, and holidays Ability to multitask in a fast-paced environment Willingness to cross-train and work in multiple areas as needed Strong communication and customer service skills Background check required
    $23k-30k yearly est. 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Support Representative for AR

    Haynes 4.5company rating

    Technical support representative job in Charleston, SC

    Haynes Inc. an experienced long-term government contractor, is searching for a Customer Support Representative for AR Branch to serve our client, the Department of State (DOS) in beautiful Charleston, SC. To be considered for this job, the candidate must be able to obtain a security Secret Clearance, or already possess one. A Secret Clearance will open a lot of other doors for your career with the Government, including the possibility of being hired directly. This is a full-time job with a starting salary range of $50,500 - 51,800, PLUS generous benefits package (outlined below) About Haynes, Inc. Haynes Inc, continues to partner with Department of State (DoS) in Charleston, SC. Our 80+ employees. support the DoS Comptroller and Global Financial Services (CGFS) Center in the areas of: Global Compensation, Information Systems Security (ISSO), and Global Financial Operations. We serve the U.S. Foreign Service, Department of State Civil Service, Foreign Service Retirees, Embassies, and Overseas U.S. Agencies reaching 180 countries and 140 currencies. Haynes, Inc. provides services in: Accounting, Administration, Budget, Travel, Vouchering, Accounts Receivables, Reconciliation, Systems Analysis, Information Systems, Computer Security, Payroll and Compensation, Treasury, Payroll Customer Service, Training, Audits, and Paralegal Analysis. Haynes, Inc. provides our employee family a robust benefits package including: 11 paid Federal holidays, generous Employer Match on your 401k, Paid Time Off, Medical/Dental/Vision Insurance, Flexible Spending Accounts, Life Insurance, Disability, Tuition Reimbursement, free Professional Development & Training Program with 9000+ courses, and more! We thrive on providing a good work/life balance and in creating an inclusive culture where employees feel valued, appreciated, and are rewarded for top performance! Department Overview The Bureau of the Comptroller and Global Financial Services Charleston (CGFS), Department of State (DoS) has a requirement for a Customer Support Representative for the Accounts Receivable Branch (ARB). Minimum Requirements: A four-year degree from an accredited college or university is required, or 2 years of college + 2 years of experience relative to the specific position, or 4 years of experience relevant to the specific position Requires basic knowledge and understanding of established and standardized bookkeeping and accounting procedures and techniques used in an accounting system, or a segment of an accounting system, where there are few variations in the types of transactions handled. Preferred Skills; Experience supporting customer service operations, including answering phones, responding to inquiries, and routing customers appropriately. Experience handling financial or payment-related transactions with accuracy and discretion. Ability to track, reconcile, and follow up on financial actions such as refunds, correspondence, or account updates. Knowledge of basic accounting principles and ability to learn automated financial systems. Strong organizational, oral, and written communication skills with English Conversational Spanish is highly preferred and will be tested in the interview. Our most Successful Employees in this Position Demonstrate: The candidate should be a team-player with a positive attitude and possess technology savviness and ability to catch on quickly Ability to obtain in-depth functional knowledge of ARB operations and customer service workflows. Ability to learn Department of State financial policies and procedures, including relevant FAM and FAH guidance. Strong customer service skills with the ability to remain professional and composed during high call volumes. Escalate issues to the Supervisor and Manager as appropriate after all other avenues have been exhausted. Attention to detail, critical thinking, and out-of-the-box thinking is encouraged, ability to work and mold to an ever-changing environment is a must. Perform extensive research and analysis of accounts in all financial/imaging systems when dealing with customers over the phone Technology aptitude, including proficiency with Microsoft Office and ability to learn systems such as GFMS, RFMS, and Avaya. Ability to multitask and prioritize during periods of high workload. Attention to detail, accountability, and reliability in completing time-sensitive tasks. Ability to escalate issues to supervisors or managers when appropriate. Team-oriented mindset and willingness to serve as backup support for critical functions. Job Responsibilities The Bureau of the Comptroller and Global Financial Services Charleston (CGFS), Department of State (DoS), requires contractor support services within the Accounts Receivable Branch (ARB). ARB manages and collects debts owed to the Department of State, including repatriation loans, evacuation loans, passport NSF debts, employee-related debts, and other receivables. Answer incoming calls to the ARB customer service line, respond to debtor inquiries, process payments when applicable, and transfer callers to portfolio managers as needed. Serve as lead support for ARB customer service operations to ensure consistent coverage during core business hours. Take credit card information and process payments for repatriation loans and passport NSF debts in accordance with established procedures. Review and prepare refund requests and submit correspondence to Vendor Management; track refund issuance to completion. Support large-scale refund initiatives, including COVID evacuation overbill refunds. Escalate issues to the Supervisor and Manager as appropriate after all other avenues have been exhausted. Attention to detail, critical thinking, and out-of-the-box thinking is encouraged, ability to work and mold to an ever-changing environment is a must Perform extensive research and analysis of accounts in all financial/imaging systems when dealing with customers over the phone Review returned mail and submit vendor code and address update requests to ensure accurate billing and correspondence delivery. Provide backup support for the Passport NSF (PNSF) portfolio, including review, approval, logging of new debts, and payment posting as trained. Manage the ARB administrative email inbox, including routing correspondence, forwarding decision memorandums, and preparing mailings as requested by portfolio managers. Track administrative review and decision emails from the Comptroller's Office and support issuance of 30-day notices as required. Print and distribute bills and dunning notices daily in accordance with ARB schedules. Scan and image documents into AR DIS for current processing and official records retention. Serve as backup for lockbox processing as needed. Support ISO 9001 requirements by reviewing and maintaining Quality Work Instructions (QWIs), Reference Documents (RDs), and Forms to ensure alignment with CGFS policy and business processes. Perform other miscellaneous administrative and operational duties as required to support ARB mission needs. Additional Information: Employees must remain in their current position for at least one year before applying for another job within the company. Software Systems Utilized Accounting Systems: GFMS and RFMS Reporting Database: Global Business Intelligence Document Storage: Document Imaging system Office: Microsoft Office Collection Research: LexisNexis Security Clearance Requirement All contractors supporting this Department must be able to either possess or obtain a security clearance of Secret. Important note to consider: A Secret Clearance will open a lot of other doors for your career in the Government to include possibilities of being hired directly. Work Schedule To be hired, the candidate must reside in the state of South Carolina. This position supports a government contract and is subject to the government agency rules and management. Standard 8-hour shift between 7:00 AM and 6:00 PM with a 45-minute non-compensated break. Performance under this task order may require work more than the normal forty-hour work week to in clude weekends as the workload requires it. Work performed more than 40 hours may be scheduled or unscheduled work and must be authorized by your Program Manager and DoS Management. Haynes, Inc is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, religion, gender, national origin, age, marital status, disability, veteran status, sexual orientation, or other protected status in any of the terms or conditions of employment.
    $50.5k-51.8k yearly 43d ago
  • IT Support Specialist

    MSS Solutions, LLC 3.3company rating

    Technical support representative job in Hanahan, SC

    Job Description ***We are looking for a candidate who is currently located in the Charleston, SC area.*** As a result of our phenomenal growth, MSS Solutions, LLC has an opening for an IT Support Specialist. If you are an experienced IT professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS is not just a job - it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives. The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment. Roles and Responsibilities Provide support for desktops, laptops, and mobile devices (Windows, mac OS, iOS, Android). Assist with troubleshooting hardware and software issues, including operating systems and applications. Complete firmware upgrades on PC's. Maintain an accurate and up-to-date inventory of all hardware and software assets. Track the lifecycle of hardware and software, including procurement, deployment, maintenance, and retirement. Instruct and educate end-users on best practices for using IT systems, software applications, and cybersecurity protocols. Develop and deliver training materials to help users maximize their technology use efficiently and securely. Install applications to meet departmental needs based on policies and standards. Participate in projects and completing proof of concepts. Monitor network services and equipment proactively to ensure optimal performance. Supporting IP telephony and mobile administration. Knowledge of MDM (Mobile Device Management) Manage user accounts, groups, and permissions in Active Directory. Maintain accurate documentation of technical procedures and issues. Update knowledge base articles for common issues and solutions. Provide technical assistance to on-site and remote employees for hardware, software, and network issues. Troubleshoot and resolve problems related to Office 365 applications, email, and collaboration tools. Assist users with multi-factor authentication issues using DUO Mobile. Deploy and manage endpoint protection. Up to 30% travel to remote offices as needed for on-site support and training. Other such duties and responsibilities as assigned by the Company from time to time. Qualifications and Requirements This candidate must be local to the Charleston area. This position requires travel to another regional office occasionally. High School Diploma or equivalent certification. Knowledge of O365 including Intune, Azure and Exchange. Experience with ticketing systems. Onboarding and offboarding employees using MSS's IT platforms. A+, MCP, Network +, are a plus. Flexibility to work varying hours. Ability to communicate technical information to non-technical individuals effectively. Strong attention to detail and ability to multitask. Be able to work without supervision. Problem Solving under pressure. Lift up to 50lbs, be able to climb ladders and work in environments such as under desks and small data closets. Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 50 lbs. occasionally, 5-10 lbs. frequently to lift/carry/move objects, files and documents. Must successfully pass a background check and drug test. Work Environment: Work is performed in an office environment with air conditioning and bright lights. Benefit Highlights At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include: Medical/Dental/Vision Insurance 401k with Employer Contributions PTO Paid Holidays Employee Assistance Program Long-term Disability Short-term Disability Flexible Spending Plan Health Savings Plan Additional Notes If you are unable to apply electronically and require an accommodation, please contact ************************ MSS Solutions, LLC is an equal opportunity employer and a drug-free environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. MSS Employees, please visit the MSS Career Center or contact HR to apply.
    $52k-82k yearly est. 12d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Technical support representative job in Charleston, SC

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $34k-57k yearly est. 8d ago
  • Technical Support Analyst

    Elliott Davis 3.7company rating

    Technical support representative job in Charleston, SC

    WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. The Technical Support Analyst is responsible for providing desktop support and limited desktop administration for the Firm's in-house employees, contract employees, and remote employees. This person will work with internal clients and peers in the identification, escalation, and resolution of issues, delivery of projects, software/hardware testing, training, and product documentation support. This position is envisioned as an opportunity for an entry-level technology professional with a moderate degree of existing experience, a positive attitude, and a high interest level in technology to provide world-class support and service in an exciting and fast-paced environment. Responsibilities Maintaining, repairing, and troubleshooting desktop hardware and software packages, as well as mobile desktop hardware and software packages, including devices such as Android and iPhone Loading workstations for new hires, including desk and office setup with required hardware Creating documentation such as guides for end-users that describe steps for operating various hardware and software platforms Helping maintain our firm's internal IT ticketing system, ensuring ticket issues are resolved efficiently and in a timely manner Working closely with various firm members to answer their technical inquiries, debug issues, and make recommendations Assist with troubleshooting and resolution of trouble tickets across Firm footprint, including but not limited to: phone support, remote support, onsite support Document procedures and best practices when necessary Requirements Bachelor's degree strongly preferred Periodic travel is required for projects, training, office relocations, office visits, or to assist other Support Analysts This is a fulltime in-office role with the ability to work remotely on a limited basis after training 1-2 years' professional experience working in IT, tech-support, or related field Previous customer service experience strongly preferred Familiarity with technical concepts, practices, and procedures including Active Directory, workstation imaging, and Microsoft System Center Proactive nature and ability to rely on your experience and judgement to plan and accomplish goals Excellent written, communication, and social skills The ability to work both independently and collaboratively with a team Strong analytical and critical-thinking skills; ability to develop creative solutions Ability to occasionally lift up to 50 pounds #LI-EG1 WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: • generous time away and paid firm holidays, including the week between Christmas and New Year's • flexible work schedules • 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) • first-class health and wellness benefits, including wellness coaching and mental health counseling • one-on-one professional coaching • Leadership and career development programs • access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: • Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone • Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: • Use written and oral communication skills. • Read and interpret data, information, and documents. • Observe and interpret situations. • Work under deadlines with frequent interruptions; and • Interact with internal and external customers and others in the course of work.
    $51k-66k yearly est. Auto-Apply 27d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Charleston, SC

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $64k-86k yearly est. 37d ago
  • Technical Support Representative

    KION Industrial Trucks & Services

    Technical support representative job in Summerville, SC

    As a member of the KION product support team, representatives are responsible to provide telephone, email, technical helpdesk, and in-person service technical support for the complete KION North America product range. Occasional travel will be required to resolve technical issues. Responses to inquiries are expected to be prompt, accurate and delivered in a professional manner. This position is based in Summerville, SC.We offer: Essential Duties and Responsibilities: Provide informative and accurate after sale service support and technical advice to the dealer network, by telephone, correspondence, and site visits regarding the proper operation, maintenance, troubleshooting and repair of industrial material handling equipment Answer and return phone calls, emails, and other requests for information Perform diagnostic tests in the field and via remote access, analyze data and direct repair steps Accurately document and record support requests and directions given in designated information systems Provide technical support to internal groups, e.g. engineering, warranty, technical publications, regional product support managers. Assist the service technical training team in development of on-line and classroom training courses. . Tasks and Qualifications: Qualifications: Minimum of 5 years' experience in the hands-on service and repair of industrial trucks and/or automotive EV field. Must have very strong skills in DC and AC electrical systems diagnosis and repair Must have strong skills in hydraulic and hydrostatic system diagnosis and repair Must be able to read engineering drawings, electrical and hydraulic schematics Must be able to work in a very fast paced setting and maintain a positive attitude under pressure Must be able to work in a group setting and freely share information Must have exceptional communication skills and strong computer skills in Microsoft Office and experience using diagnostic software. Willing and able to travel on occasion Customer service experience and service training experience is a plus Bi-lingual Spanish a plus Education: Associate's degree or related experience preferred Supervisor Responsibilities: None #LI-AP1
    $28k-40k yearly est. Auto-Apply 60d+ ago
  • (P) Aircraft Systems - Free Housing Support

    The Structures Company, LLC 4.1company rating

    Technical support representative job in North Charleston, SC

    JOB TITLE: (P) Aircraft Systems - Free Housing Support PAY RATE: $38/hour We are a national staffing agency partnering with top-tier aerospace and defense companies, and we're seeking first-class employees to join our clients' teams! Job Details: Contract Length: 12 months (with potential extension) Benefits: Medical, dental, and vision (Cigna) Perks: Bonus potential + Priority as a Tier 1 supplier Opportunities: Thousands of openings nationwide FREE Housing Support Available - Ask your recruiter for details! Shift: Must be available to work 1st, 2nd, or 3rd shift Qualifying Questions: Are you a U.S. person as defined under ITAR regulations? Do you meet the educational and experience requirements for this role? Can you commute to the job location or relocate if necessary? Summary: Perform complex production assembly operations on structural parts, mechanical assemblies, subassemblies, and aircraft systems using both manual and automated tools. This role requires extensive hands-on experience in aerospace systems and interior installations. Read and interpret technical work instructions, blueprints, drawings, and specifications. Install structural components and aircraft interiors (e.g. landing gear, control surfaces, panels, seats, galleys, lavatories). Install and test aircraft systems, including hydraulics, ductwork, water/waste systems, and IFE components. Use a variety of hand and power tools (e.g. rivet guns, lock bolt pullers, ratchets, Quackenbush, vibratory tools). Apply chemical solvents, sealants, primers, adhesives, and paints as needed. Operate mechanical lifts (e.g. ladders, snorkel/tiger lifts). Inspect work for quality and ensure compliance with FOD prevention protocols. Follow safety and regulatory standards with consistency and urgency. Perform physically demanding tasks (bending, climbing, lifting 10-35 lbs, kneeling, reaching, and prolonged standing). Requirements: High School diploma/GED required. Vocational training, Associate's degree, or equivalent combination of education and experience preferred 7+ years of aerospace, fabrication, or manufacturing experience 7+ years of experience in aircraft systems (hydraulics, PECS, ICS, ducting, IFE, interiors, water/waste) 1+ years of experience reading blueprints and following detailed work instructions Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Strong communication skills and a results-driven mindset Must be a U.S. Person (as defined by ITAR). Desired Skills: 10+ years of relevant experience or equivalent education/training Aviation degree or formal aviation training preferred About Us: The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles. As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries. Eligibility Requirements: U.S. Citizenship is required under ITAR regulations. A U.S. person is defined as a lawful permanent resident or a protected individual under 8 U.S.C. 1324b(a)(3). Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense Take your career to new heights-apply today!
    $38 hourly 60d+ ago
  • IT Support Specialist

    Summary Parker Poe

    Technical support representative job in Charleston, SC

    Parker Poe is seeking an experienced IT Support Specialist to join our team as the primary onsite technical resource for our Charleston office while also supporting end users across the firm through our centralized IT Help Desk. This role is ideal for a self-driven, service-oriented IT professional who thrives in a hands-on environment, enjoys solving technical challenges, and takes pride in delivering exceptional support to attorneys and staff. This position will primarily be in-office with occasional travel and will participate in a rotating remote on-call schedule including evenings and weekends. This position plays a dual role: Providing elevated deskside support for the Charleston office, ensuring seamless operation of hardware, software, and audio-visual technologies, and Strengthening the firmwide IT Support Team by assisting with calls, emails, and tickets submitted to the Help Desk from all Parker Poe locations. Key Responsibilities Serve as the primary onsite IT support resource for the Charleston office, delivering professional, hands-on technical assistance to attorneys and staff. Provide remote support for the entire firm, helping manage Help Desk calls and email volume through timely, effective incident/problem resolution. Diagnose and resolve issues involving Windows, Microsoft 365 (Word, Excel, PowerPoint, Teams), laptops/desktops, printers, mobile devices, iManage, Citrix, and other firm-supported applications. Support and maintain conference room and videoconferencing technology, ensuring rooms are meeting-ready, providing meeting support, and resolving AV issues quickly. Install, configure, and deploy hardware, software, and peripherals; support equipment moves and workstation setups. Assist with inventory and asset management for all IT equipment in the Charleston office. Work closely with the IT Support Manager, CIO, and Charleston Office Administrator to ensure technology needs are addressed proactively and professionally. Help users adopt new and innovative tools, including emerging AI-enabled technologies used by the firm. Participate in a rotating after-hours on-call schedule that includes evenings and weekends. Travel occasionally to other locations for projects or onsite assistance. Perform other duties as assigned by leadership. What We're Looking For Minimum of two years of IT support experience. Professional services or law firm experience preferred. Strong technical knowledge and troubleshooting skills with the ability to work independently as the onsite resource for a remote office. Excellent communication, interpersonal, and customer service skills - including supporting a wide range of users from entry-level to advanced. Proficiency with Windows and Microsoft 365 (Word, Excel, PowerPoint, Teams) required. Knowledge of iManage, Citrix, conference room technology, and legal-specific applications preferred. Ability to lift up to 25 lbs., stoop, bend and kneel to work in tight spaces (e.g., under desks) to access equipment. Strong organizational skills with the ability to balance local responsibilities with firmwide Help Desk support. Excellent time management skills to juggle multiple priorities, urgent requests, and shifting deadlines Motivated, self-directed individual with ability to anticipate and resolve issues and work with minimal supervision. Committed to a collaborative mindset and to actively contribute to team-oriented goals. Why You'll Love Working Here At Parker Poe, you'll join a respected, forward-thinking law firm that values technology, innovation, and excellent client service. You will: Be part of a collaborative and supportive IT team with strong leadership and clear direction. Contribute to firmwide improvements by helping reduce Help Desk workload and elevate support quality across all offices. Work in an environment that embraces new technologies, including productivity tools and AI-driven solutions. If you want to make a meaningful impact, enjoy helping others succeed through technology, and thrive in a professional legal environment, we encourage you to apply.
    $34k-57k yearly est. 15d ago
  • Personnel Computer Support Technician (Antarctica)

    Chickasaw Nation Industries 4.9company rating

    Technical support representative job in Charleston, SC

    The Personnel Computer Support Technician conducts computer systems hardware and software maintenance, configuration management, inventory, and reporting. Ensures applicable security policy is implemented in accordance with established procedures. Works with other maintenance and engineering personnel to diagnose problems, implement configuration changes, update systems, apply and test patches, and troubleshoot computer hardware, software, and peripherals. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS Must be able to obtain a customer clearance for access to facilities, equipment and property. CompTIA Security+ Must be able to perform job duties in extreme, cold, dark, work environments. Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica. Must pass medical and dental examination prior to deployment; expenses are reimbursable Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques. Proficient knowledge and understanding of a variety of concepts, practices and procedures related to computer systems and applications. Ability to analyze and develop complex design objectives. Proven ability to perform in an advisory capacity and to make recommendations for resolving issues. Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office. Solid analytical, critical thinking and problem-solving skills. Excellent verbal and written communication skills. Excellent customer service skills. Ability to work both independently and in a team environment. Ability to effectively manage multiple projects and priorities. KEY DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. Required travel to Antarctica six (6) months a year or on a rotational basis with IT team. Performs the necessary IT services in support of the USAP to include. Information Systems/Information Assurance (IS/IA) configuration requirements and policy prepared by the NSF, NIWC Atlantic or higher-level authority shall be maintained. Performs IT installation, maintenance and life-cycle support of program and project unique equipment, computer applications and associated computer hardware, software, and peripheral equipment. Performs infrastructure and desktop updates for NPP and USAP Systems as required. Performs technical support in the installation of program/project unique IT systems/equipment hardware, software, sensors, and associated peripherals. Support will include but not be limited to: Provides technical assistance in preparation of IT project installation technical documentation, conducting pre and post installation operational tests. Performs computer hardware and software installation and operational verification testing; modifies and/or updates special purpose computer programs; and performs system/equipment operational testing. Provides maintenance support for IT systems located at Charleston, South Carolina, Christchurch, New Zealand, McMurdo Station, Antarctica and other locations as required. Supports shall include development and/or review of IT system/equipment maintenance schedules and procedures. Conducts system/equipment diagnostic tests, computer troubleshooting and fault isolation, computer equipment repair, removal, and replacement as necessary. Performs system/equipment hardware and software life-cycle support to include participating in design requirements, performing system/equipment upgrades, updating and maintaining system/equipment hardware and software configuration data. Assists in the procurement of new systems/equipment, providing user/operator initial and refresher training, and assisting in the retirement and disposal of systems/equipment. Performs necessary support services to ensure hardware and software remain compliant with all federal guidelines. Performs remediation for vulnerabilities or non-compliance items as required. Performs after-hours support for NPP remote operational systems in support of aviation operations for the Charleston based meteorology data gathering and processing systems as necessary. Investigates and assesses existing, new, and emerging technologies which may include applications, communications, data processing, data storage and retrieval, data backup and restore, storage and network architectures as requested by the sponsor. Provides the following engineering and Data integration support: a. Engineering and data integration support to include base line configuration of servers, creation of documentation for software management, creation of application specific training materials for operating systems and development of Standard Operating Procedures (SOP) (CDRL A001). b. Integration of web development and support of any current or future web-based projects. EDUCATION AND EXPERIENCE High School diploma or GED and one (1) year of experience to include: UNIX and Windows based operating system, and virtual environments. PHYSICAL DEMANDS Work is primarily performed in an office/warehouse setting. Regularly required to use hands to finger, handle, or feel. Regularly required to reach with hands and arms, occasionally above head. Regularly required to twist at the waist, climb and descend stairs while carrying objects. Ability to speak and hear. Frequently required to stand, walk, stoop, kneel, crouch or crawl. Occasionally required to sit and climb or balance. Regularly lifts and/or moves up to twenty-five pounds, and occasionally lifts and/or moves up to fifty pounds. Works near moving mechanical parts. Regularly exposed to general office and general office machinery noise. May be exposed to warehouse, truck or forklift noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet CNI offers a comprehensive benefits package that includes: Medical Dental Vision 401(k) Family Planning/Fertility Assistance STD/LTD/Basic Life/AD&D Legal-Aid Program Employee Assistance Program (EAP) Paid Time Off (PTO) - (11) Federal Holidays Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).
    $38k-48k yearly est. Auto-Apply 60d+ ago
  • Pharmacy Call Center Technician

    Sweetgrass Pharmacy and Compounding

    Technical support representative job in Mount Pleasant, SC

    ←Back to all jobs at Sweetgrass Pharmacy and Compounding Pharmacy Call Center Technician The Opportunity The Pharmacy Call Center Technician serves as the first point of contact for patients, providers, and healthcare partners by handling inbound and outbound calls related to prescription services. This role combines customer service expertise with pharmacy knowledge to ensure accurate, timely, and compassionate support. The technician works closely with pharmacists, patients, and other team members to resolve inquiries while maintaining compliance with state and federal regulations. This is a full-time role, with working hours 10am - 6.30pm. What You'll Do Handle inbound contacts (patients, prescribers, clinics) Verify & capture order details: drug, quantity, flavor, allergies/sensitivities, needed supplies. Set expectations on lead times and cutoff windows; give clear ready-by/ship-by times based on production schedule. Triage correctly: route clinical questions/changes to a pharmacist; resolve non-clinical (status, logistics, pricing) at first contact. Manage refills/renewals: confirm refills vs. BUD, schedule into batches, and request missing/clarifying info from prescribers with templates. Handle payment transactions- input credit cards, manage payment expectations. Arrange pickup/delivery/ship: include cold-chain, coordinate and confirm patient responsibilities. Proactively notify delays/exceptions (backorders, QA holds). Document every interaction accurately per HIPAA, SOPs, and state requirements; protect PHI. Hit call center targets (service level, AHT, first-contact resolution) while ensuring clean handoffs to production/verification. What We're Looking For Required: High school diploma or equivalent. Active and current Pharmacy Technician registration in South Carolina. At least 1 year of pharmacy technician or high-volume call center/customer service experience. Strong communication skills, both verbal and written. Ability to multitask, problem-solve, and remain calm in a fast-paced environment. Proficiency with pharmacy software, Slack, and multiline phone systems. Preferred: National Pharmacy Technician Certification (CPhT). Prior experience in a healthcare call center or mail-order pharmacy setting. Bilingual skills (e.g., English/Spanish). Why Sweetgrass Pharmacy? Competitive compensation and benefits for full-time staff. Career development opportunities, including certification support. A mission-driven team dedicated to improving patient health outcomes. Please visit our careers page to see more job opportunities.
    $28k-45k yearly est. 60d+ ago
  • Pharmacy Call Center Technician

    Sweetgrass Pharmacy Carolina Park

    Technical support representative job in Mount Pleasant, SC

    Job DescriptionDescription: The Opportunity The Pharmacy Call Center Technician serves as the first point of contact for patients, providers, and healthcare partners by handling inbound and outbound calls related to prescription services. This role combines customer service expertise with pharmacy knowledge to ensure accurate, timely, and compassionate support. The technician works closely with pharmacists, patients, and other team members to resolve inquiries while maintaining compliance with state and federal regulations. This is a full-time, on-site role. What You'll Do Handle inbound contacts (patients, prescribers, clinics) Verify & capture order details: drug, quantity, flavor, allergies/sensitivities, needed supplies. Set expectations on lead times and cutoff windows; give clear ready-by/ship-by times based on production schedule. Triage correctly: route clinical questions/changes to a pharmacist; resolve non-clinical (status, logistics, pricing) at first contact. Manage refills/renewals: confirm refills vs. BUD, schedule into batches, and request missing/clarifying info from prescribers with templates. Handle payment transactions- input credit cards, manage payment expectations. Arrange pickup/delivery/ship: include cold-chain, coordinate and confirm patient responsibilities. Proactively notify delays/exceptions (backorders, QA holds). Document every interaction accurately per HIPAA, SOPs, and state requirements; protect PHI. Hit call center targets (service level, AHT, first-contact resolution) while ensuring clean handoffs to production/verification. Requirements: Required: High school diploma or equivalent. Active and current Pharmacy Technician registration in South Carolina. At least 1 year of pharmacy technician or high-volume call center/customer service experience. Strong communication skills, both verbal and written. Ability to multitask, problem-solve, and remain calm in a fast-paced environment. Proficiency with pharmacy software, Slack, and multiline phone systems. Preferred: National Pharmacy Technician Certification (CPhT). Prior experience in a healthcare call center or mail-order pharmacy setting. Bilingual skills (e.g., English/Spanish).
    $28k-45k yearly est. 1d ago
  • Desk Side Analyst (Charleston, SC)

    Nordic Consulting Partners 4.4company rating

    Technical support representative job in Charleston, SC

    Make a difference. Be happy. Grow your career. The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner. Position Responsibilities: Manage/repair all technology hardware including but not limited to computers, printers, and scanners. Maintain accurate hardware production inventories and spare stock Troubleshooting some software as needed Adheres to all documented processes Travel to off-sites to provide the same level of support as the main campus assignment Assist with project assignments to implement new technologies or hardware Provide on-call and project support as needed Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment Position Requirements: Demonstrate a deep understanding of the technical environment and its business return. Strong communications; written and oral Have the necessary communication and interpersonal skills to interact with clients at all levels Can keep up to date with technology as it develops and inform their clients of the potential impact. Be self-managing and capable of prioritizing workload based on client requirements. The ability to work under pressure within a team and the ability to multitask are important attributes for this role The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills Maintain a clean and orderly work environment. The candidate will need to be able to take direction from leads and react to downtimes in the environment. Possess a valid driver's license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements. Education and Experience: Bachelor's degree in the field of computer science, telecommunications, or information sciences, and 3 years experience or 6 years of relevant work experience Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.
    $32k-42k yearly est. Auto-Apply 23d ago
  • Site Support

    Stella Environmental Services 4.8company rating

    Technical support representative job in Charleston, SC

    Now Hiring! Site Support We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment. What You'll Do: ✅ Follow all company and customer-specific safety policies and procedures. ✅ Perform general manual labor, including: Cleaning and light maintenance of equipment Heavy lifting to relocate equipment and materials General housekeeping (indoor & outdoor) Landscaping tasks (debris removal, dust control) ✅ Assist in unloading vehicles. ✅ Perform routine fueling and servicing of equipment and machinery. ✅ Cross-train on various equipment and machinery. ✅ Direct site traffic as needed. ✅ Support team members during absences or high-demand periods. ✅ Comply with all facility plans, policies, and procedures. ✅ Complete additional duties as assigned. What's in it for You? ✔ Comprehensive medical coverage ✔ Vision & Dental Plan ✔ Optional Additional Voluntary Life Insurance ✔ Paid time off What You'll Need: 🔹 Ability to work outdoors in various weather conditions. 🔹 Previous experience with heavy equipment required. 🔹 Capability to safely lift 50+ lbs as needed. 🔹 Strong ability to work independently with limited supervision. 🔹 Valid CDL license with combination (preferred). 🔹 Willingness to quickly learn new skills, including safe equipment operation. 🔹 High level of initiative, responsibility, and work performance. Working Conditions: 🌦 All work is performed on-site at a transfer station in varying weather conditions. 🛑 Possible exposure to dust, municipal solid waste (trash), and recycling materials. 🦺 Must wear assigned personal protective equipment (PPE) and maintain it properly. ⏰ Occasional overtime or irregular hours may be required on short notice. If you're ready to join a strong team and take on a hands-on role, apply today! 💪 Pay Range Up to USD $20.00/Hr.
    $20 hourly Auto-Apply 22d ago
  • UNIV - Technical Medical Associate III - Department of Neurosciences

    MUSC (Med. Univ of South Carolina

    Technical support representative job in Charleston, SC

    Supports high quality MRI studies in a research center serving the MUSC community. Works with principal investigators to design and implement research protocols. Entity Medical University of South Carolina (MUSC - Univ) Worker Type Employee Worker Sub-Type Temporary Cost Center CC000956 COM Center For Biomedical Imaging CC Pay Rate Type Salary Pay Grade University-06 Pay Range 47,588.00 - 67,817.00 - 88,047.000 Scheduled Weekly Hours 12 Work Shift Job Duties: 35%: Responsible for overseeing and operating 3T MRI human scanner. Must maintain a high level of knowledge of all procedures and instrumentation to ensure systems are functioning properly, be able to reset and clean equipment after procedures are complete, maintain all instruments and devices, and follow all safety policies and protocols set forth by MUSC. 35%: Assist in acquiring high quality research MRI examinations with a sound understanding of anatomical positioning and MRI technology using a 3T human scanner. These studies are conducted according to defined research protocols and must adhere to all MRI safety protocols/standards. 10%: Screen research participants for metal objects and other contraindications for MRI. Ensure all personnel in console and scanning areas are aware of and follow all MRI safety procedures. 10%: Help with research participant oversight including transport/assistance to and from the scanning room as well as monitoring participants to ensure their safety. Maintain participant confidence and privacy by keeping information confidential. 10%: Contribute to the team effort by working with CBI staff to facilitate reliable support for all core responsibilities. Communicate with principal investigators as needed to ensure the successful and efficient completion of research studies. Additional Job Description Minimum Requirements: A high school diploma and three years experience or training within the specific work area. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Infrequent) Ability to perform job functions while walking. (Frequent) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work from elevated areas. (Infrequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. Ability to fully use both legs. (Continuous) Ability to reach in all directions. (Continuous) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to maintain good olfactory sensory function. (Continuous) Ability to lift and carry 50# , unassisted. Ability to lift/carry patients to 350# (+/-), assisted. Ability to lift objects from floor level to height of 36 inches, to 50#, unassisted. Ability to lower objects, to 50#, from height of 36 inches, unassisted. Ability to push/pull objects to 350#(+/-), unassisted. Ability to maintain 20/40 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and understand whispered conversations at a distance of 3 feet. Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to be qualified physically (by medical personnel) for respirator use, initially and annually. Additional New Requirements: Computer literacy. Ability to work rotating shifts. Ability to work overtime as required. Ability to learn and use new processes, tools, equipment as required. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
    $50k-81k yearly est. 60d+ ago
  • IT Service Technician

    Govcio

    Technical support representative job in Charleston, SC

    GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Charleston, SC and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Recommend systems modifications to reduce user problems. Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. Install operating system patches, upgrades etc. via SCCM Software Center Provide remote support services for telework/home users. Help ensure user applications work over VPN and/or Citrix. Manage user relocation requests. Ensure devices are properly encrypted. Local On-Site Cabling. Provide on-site support for enterprise groups such as the network and security operation centers. Restart network equipment, including switches and routers as directed by enterprise networking. Replace defective network equipment. Wireless Services Assist users with mobile communication devices. Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. Asset Inventory Support Assist with physical inventory as needed. Assist with receiving and receipting property. Disposal Preparation Support Process computer equipment for disposal. Ensure disposal policies are properly employed. Ensure all devices are fully wiped of information before leaving the facility. Video Conferencing and Audio/Video O&M Troubleshoot system problems. Work with support staff for remote troubleshooting and repairs. Assist in setting up presentation devices and video conferencing units. Support pre/post application releases. Gather analyze, and report end-user support trends. Assist tier 1 Service Desk with answering user calls. Other duties as assigned. Qualifications Required Skills and Experience High School with 0-3 years (or commensurate experience) US Citizen High degree of technical proficiency Excellent problem-solving skills and analytical abilities Preferred Skills and Experience Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role Certification in Microsoft Operating Systems Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA Security+ Clearance Required: Must be able to obtain and hold a Public Trust Clearance. #dl #nss #tm Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $53,040.00 - USD $53,040.00 /Yr.
    $53k yearly Auto-Apply 6d ago
  • Systems Support Technician

    Charleston Place Acquisition LLC

    Technical support representative job in Charleston, SC

    We believe that hospitality is a transformative art - that this “place” can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we're building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves - kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go. Our Values Own Your Integrity Deliver Grace Strive For Well-being Act With Compassion Serve With Excellence Embrace Humility Position Summary While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position. Systems Support Technicians are responsible for first-tier support of users, systems and applications; troubleshooting and evaluating user issues; as well as configuration and provisioning user devices, accounts, peripherals and software. They comply with established security procedures; provides excellent customer service to guests and colleagues; and participate in departmental on-call rotations. Oversee day-to-day technical support for desktop systems hardware and software. Install, configure and troubleshoot desktop systems, workstations, and software. Support user mobile devices. Support guestroom and meeting room internet and entertainment systems. Maintain a professional attitude and exhibit excellent customer service skills while performing assigned tasks. Maintain confidentiality and security of all guest and general hotel information. Assist in other areas as needed. Why Work at The Charleston Place Enjoy free meals in our employee café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Wellness Reimbursement Up to 4.5% Company Match - Retirement Savings Plan Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Join Charleston's most iconic hotel where our hospitality professionals are rooted in tradition and growing with purpose. We welcome all who arrive with open hands and open hearts. Qualifications 1 to 2 years of IT experience in an environment with Windows servers and desktops Microsoft Active Directory. Microsoft 365 Printers/scanners Windows 10 Windows Server 2012/2016/2019 Basic networking (TCP/IP, DNS, VLANs, etc.) Network Equipment (Cisco, Aruba, and Ruckus preferred) Hospitality experience preferred The Charleston Place is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.
    $31k-51k yearly est. Auto-Apply 60d+ ago
  • Information Technology Specialist (INFOSEC)

    Department of The Air Force

    Technical support representative job in Charleston, SC

    Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on
    $52.7k-139.7k yearly 33d ago
  • Boeing Support Technician

    Recaro Aircraft Seating Americas LLC

    Technical support representative job in North Charleston, SC

    Job DescriptionDescription: Performs repairs and modifications on aircraft seats and components. Provides a variety of on-site technical support tasks at the Boeing customer site. Essential Duties and Responsibilities include the following, other duties may be assigned: Utilizing blueprints, Customer Maintenance Manuals, repair orders and other related technical data, performs repairs and modifications on seats. Maintains status logs on all items requiring repair. Documents and follows internal processes for receipt, repair, handling, storage, packing, preservation and delivery of repair parts. Orders, receives and stocks parts from Germany. Keeps track of all items and the status of all parts under repair and all other customer-supplied product. Completes all related documentation required by the Company, the FAA and the customer. Communicates with customers and engineers concerning the status of repairs. Handles and investigates BFE (Buyer Furnished Equipment) issues in a manner that ensures customer satisfaction while minimizing the cost to the Company. Attends customer production meetings, and assists customer maintenance operations in the removal, repair and reinstallation of RECARO seats. Conducts training for customer maintenance personnel on the various aspects of RECARO seats. Travels to Boeing to repair seats, resolve customer concerns as well as engineering discrepancies. Provides input to Engineering concerning seat component design issues, proposals and revisions. Follows-up on changes to drawings and other documentation. Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or GED equivalent required 0-2 years of repair and inspection experience in a FAA Repair Station environment. Must be able to work flexible hours as needed. Overtime and infrequent travel required on short notice. Must have a valid driver's license. Must be able to read and interpret detailed drawings and specifications. Must be able to accurately measure and make adjustments to meet specifications. Must be able to use rivet machine, air tools, hammers, clamps, wrenches and various other assembly tools. Requires a high degree of accuracy and attention to detail Must have good communication skills
    $31k-55k yearly est. 7d ago
  • Infrastructure Technician - Public Services

    Mt Thompson South Carolina

    Technical support representative job in Mount Pleasant, SC

    The Infrastructure Technician is responsible for semi-skilled manual labor in support of the Infrastructure Division's installation and maintenance operations. ESSENTIAL JOB FUNCTIONS: Performs a variety of unskilled and semi-skilled manual labor including the pouring/finishing of concrete, laying drainage pipe, cleaning debris from storm drain systems, painting of street markings, mowing, installation/maintenance of street signs, routine preventative maintenance of and cleaning of equipment and vehicles. Participates in the repair and maintenance of town streets. Performs manual labor such as shoveling dirt, gravel, hot asphalt, or cold mix. Installing silt fence, rip rap, sod, and other erosion control devices. Repairs storm drain pipe and storm drain structures. Operates small equipment such as a chain saw, line trimmer, vibrating tamp, jumping jack tamp, jack hammer, concrete vibrator, and concrete saw. Sets up and monitors pumps in response to minor flooding issues or ground water in construction site excavations. Deploys warning signs, cones, and barricades for work zones. Responds to severe weather events. Provides assistance to other Department divisions and other Town Departments as directed. Represents the Town and interacts with the public on a daily basis. Performs other duties as required. MINIMUM REQUIREMENTS TO PERFORM WORK: High school diploma or equivalent and one (1) year prior work experience; Or equivalent combination of education and experience Valid South Carolina Driver's License KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of building and construction techniques Knowledge of operation and maintenance of Division equipment utilizing effective practices and techniques Knowledge of department safety practices and techniques Knowledge of various department tools and equipment Ability to effectively communicate verbally and in written form Ability to follow directions and complete tasks in a detailed and accurate manner Ability to complete tasks quickly, efficiently, and safely Ability to establish effective working relationships with co-workers Ability to work independently or as part of a team Ability to work under adverse weather conditions. PHYSICAL REQUIREMENTS: The work requires moderate intermittent physical strength and effort daily, such as, lifting heavy objects (up to 50 lbs.), carrying the object(s) and stacking them or placing them in a vehicle or storage area. In addition, pulling, pushing, standing, or walking for the full workday may also be involved. A great deal of physical effort must be exerted at this level. Employee must have adequate hearing and visual capability in order to perform this job safely. Travel, particularly during adverse weather conditions and troublesome road conditions and at times during the evening hours is required. WORK ENVIRONMENT: The work environment involves continuous presence of unpleasant or irritating elements, such as considerable noise, odors, chemical fumes, dust, smoke, heat, cold, oil, dirt or grease. Work is continually performed outdoors, regardless of weather conditions. Work may involve occasional work at heights or in confined or cramped quarters, or work around machinery and its moving parts. Employees will be required to work beyond normal business hours in response to natural disasters, emergencies, and Town special events. This employee is on call in order to support Town efforts if necessary.
    $57k-100k yearly est. 15d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Mount Pleasant, SC?

The average technical support representative in Mount Pleasant, SC earns between $24,000 and $46,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Mount Pleasant, SC

$34,000

What are the biggest employers of Technical Support Representatives in Mount Pleasant, SC?

The biggest employers of Technical Support Representatives in Mount Pleasant, SC are:
  1. CentiMark
Job type you want
Full Time
Part Time
Internship
Temporary