Advanced Modality Technologist
Technical support representative job in Shiloh, IL
Additional Information About the Role
Are you a registered
Advanced Modality Technologist
looking for a new opportunity? This opening at our
Memorial East Shiloh
might be the perfect fit for you! Apply now to this opportunity (no call and no weekends) and join a great team!
PRN -9 HR days
Memorial East Shiloh
1-2 Days a week (more available)
8:00 a.m. - 4:30 p.m.(Very flexible)
NO CALL, NO WEEKENDS, NO HOLIDAYS, NO EVENINGS
Responsibilities:
Breast mammography, bone density, screening and diagnosing mammograms
Must have: RTR,CT,MR,M,BD,CI,VI,RCIS,RCE
Overview
Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet -recognized organization for nursing excellence by the American Nurses Credentialing Center.
Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care.
Preferred Qualifications
Role Purpose
Performs diagnostic imaging procedures in at least one advanced imaging modality (defined as Computed Tomography (CT), Magnetic Resonance Imaging (MRI), Interventional, Mammography, Bone Density, Cardiac Catheterization) on adults and/or pediatric patients for the purpose of diagnosis and/or treatment, and quality control.
Responsibilities
Prepares patient and equipment for procedures.
Performs studies independently, in on-call situations, portable exams, and other site as required by work area.
Minimum Requirements
Education
Associate or Trade School Equi
Experience
No Experience
Supervisor Experience
No Experience
Licenses & Certifications
IEMA - Illinois only, excl MRI
RTR,CT,MR,M,BD,CI,VI,RCIS,RCES
Preferred Requirements
Experience
Licenses & Certifications
Cardiopulmonary Resuscitation
Intravenous Therapy
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
Junior Level DevSecOps Specialist (Secret Clearance)
Technical support representative job in Scott Air Force Base, IL
Responsibilities
The primary responsibilities of a DevSecOps Specialist include:
CI/CD Pipeline Management: Selecting, deploying, and maintaining Continuous Integration/Continuous Deployment (CI/CD) tools and processes.
Software Maintenance: Ensuring the deployed software product is maintained throughout its lifecycle.
Security Integration: Embedding security practices into the development and deployment processes.
Observability: Implementing monitoring and logging to ensure the software's performance and security can be observed and analyzed.
Collaboration: Working closely with development, operations, and security teams to streamline workflows and improve efficiency.
Qualifications
1-3 years hands on experience
Bachelors degree; degree in Computer Science, Engineering, Physics, Mathematics or a related field -preferred
Must have an active Secret security clearance
Must be willing to report on-site two times per week
Certifications - CKA, AWS Solutions Architect or AWS DevOps - Associate
Sec+ (within six months of onboarding)
Possesses demonstrated knowledge (mastery preferred) in the following:
- Terraform
- Kubernetes
- AWS EKS & ECS
- Docker
- Istio
- Jenkins
- GitHub
- GitLab
- Artifactory
- Cloud native tools
- CI/CD Pipelines developing automation
- Help onboarding application on the PaaS and Runtime environment
PCI Federal Services (PCIFS) and it's subsidiaries is an equal-opportunity employer. PCIFS does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.
Preference may be extended to qualified Native American Indian candidates
in accordance with applicable federal law.
Help Desk Analyst
Technical support representative job in Saint Louis, MO
We are hiring a Help Desk Analyst in the St. Louis, MO area! This is a key team member in answering helpdesk calls with support on hardware and software issues and the go-to person for employees with their day-to-day IT operations.
Responsibilities:
Provide Level 1 technical support.
Provide friendly, courteous, and quality systems support to all users.
Assist with advanced troubleshooting for special projects as assigned by Helpdesk Supervisor.
Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problems (i.e., software, hardware, phones, mobile devices, and client specific applications).
Assist users with various firm application support systems; Microsoft products including Office 365, iManage, Aderant and Power PDF and others.
Assist with inventory control and tracking of IT assets throughout the firm.
Perform employee office moves relating to IT.
Image new computers and configure them for deployment to members.
Manage Audio/Visual setups including conference calls and WebEx/Teams/Zoom events.
Manage IT resources calendar for availability of A/V equipment and Mobile Hot Spots.
Participate in an on-call after hours schedule for emergency assistance when needed.
Qualifications:
Strong customer service and communication skills
Advanced knowledge in Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Access).
Knowledge of Android and iPhone device setup and troubleshooting.
Intermediate knowledge of Windows 10 and Operating Systems.
Knowledge of VPN and VMWare Horizon connectivity principles.
Working knowledge of Active Directory and user account changes.
Working Knowledge of Microsoft Teams including Teams voice and video conferencing.
Technical aptitude with strong PC literacy skills.
Strong problem-solving skills and decision-making ability.
Ability to learn and apply technical information in a fast-paced, demanding work environment.
Flexibility to accommodate helpdesk's hours of operation, including participating in after hours on-call schedule.
Strong enthusiasm and desire to learn.
Work well in a team environment.
At least one year experience in a Call Center/Helpdesk position.
Minimum of Associates Degree in computer technology or business related degree or equivalent experience.
Preferred: A+ Certification
Preferred: Certification as Microsoft Office Specialist
6794
Desktop Support Specialist
Technical support representative job in Chesterfield, MO
IT Support
6 month contract
Chesterfield, MO
Rate: $18-$23/hr. (5X/WEEK ONSITE)
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Main Responsibilities:
• Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
• Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
• Document and reports on work completed to ensure compliance with Company and Customer Procedures.
• Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met.
• Provide customer service to internal and external customers to ensure consistent experience.
• Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
The Ideal Candidate
• Able to follow instructions and procedures
• Proven experience in IT Desktop Service environment.
• Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role
• Demonstrates an organized approach to work.
• Demonstrates customer
• Windows experience required
SKILLS
The Ideal Candidate
• Able to follow instructions and procedures
• Proven experience in IT Service environment.
• Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role
• Demonstrates an organized approach to work.
• Demonstrates customer
Checking conference rooms, imaging, Inventory, preparing computers for disposal.
- What is the role doing? (For example, deployment, configuration, support)
Checking conference rooms, imaging, Inventory, preparing computers for disposal.
- What is the technical environment, & minimum (technical) skills/experience needed?
Basic Computer skills
-Will this contract be extended or convert full time after the 8 months?
Currently looking at 6 months but possible to extend longer.
- Are there any professional accreditations required for the role?
A+ certification not required but recommended.
- What are the ‘nice to have' skills/experience?
Imaging computers, maintaining inventory.
- Does the resource need experience of working in any particular sector?
None
- Will the resource be working alone or in a team?
With a team but will have independent task.
- Is the person expected to travel for the role? (Travel arrangements need to be discussed with the service provider in advance) NO
-Is the role hybrid, remote, or onsite?
Onsite
Skills & Requirements
Performing a range of technical work activities either remotely or at customer site to meet business and customer requirements.
Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
Document and reports on work completed to ensure compliance with Company and Customer Procedures.
Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met.
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************.
Drug testing may be required; please contact a recruiter for more information.
Customer Service Representative
Technical support representative job in Edwardsville, IL
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Service Desk Analyst Level 2
Technical support representative job in Saint Louis, MO
At Alliance Technologies, we look for individuals who are:
-Team-oriented
-Motivated to succeed
-Always willing to lend a helping hand
-Passionate about providing quality support
For this role, we're specifically looking for someone who: Has that natural knack for customer service. Someone who is a self-starter but is also empathetic, resilient, and always eager to learn and grow. The best fit for this role is someone who combines genuine care for clients and their needs with strong technical skills.
If this sounds like you, we invite you to learn more about Alliance and the role of Service Desk Analyst II.
What you can expect in this role: The Service Desk Analyst II provides advanced technical support for desktop systems and desktop applications, ensuring a high level of client satisfaction through prompt and effective issue resolution. This role involves triaging, prioritizing, and troubleshooting requests, as well as creating and updating knowledge articles to aid in support accuracy. The Service Desk Analyst II works closely with advanced support and systems management teams to escalate more complex issues and coordinates with clients, vendors, and other teams to share information. As an escalation point for Service Desk Analyst I team members, this role requires a strong commitment to upholding Alliance standards, processes, and procedures to ensure consistent, high-quality support.
On a given day, as Service Desk Analyst II you will:
Provide advanced technical assistance, triage, and prioritization for Desktops and Desktop Applications in a fast-paced and high-performing team
Follow, create, and revise knowledge articles to support Desktop and Desktop applications, working with the related technical teams to ensure accuracy
Maintain highest levels of client satisfaction by commitment to timely response and resolution of all requests for client support
Interact with co-workers, vendors, clients, and representatives of other organizations to obtain and disseminate information
Work with advanced support and systems management teams for secure and timely escalation of issues beyond the scope of the Service Desk team
Accurately track and report all time worked per organizational guidelines and client agreements
Serve as a mentor and escalation point for Service Desk Analyst I team on complex desktop related issues
Participate in on-call rotation to provide technical assistance for critical issues
*Please Note this position is located in St. Louis, MO. While some Hybrid work is available, this is an in-office position; full-remote is not an option.
Your areas of expertise that matter most for this role:
Education
Associate degree or higher, focused in computer science, information systems, or related area
Experience
2 year+ experience in an information technology support role is preferred
Ability and experience working in a high volume and fast-paced environment
Strong working knowledge of these technologies:
QuickBooks / Sage basic troubleshooting and triage
Triage of network connectivity issues
PC builds
Scan to Email
Initial Security Alert Triages
Perficient in these technologies:
Microsoft Office 365
User administration, troubleshooting and support
Microsoft Edge, Chrome, and Firefox Browsers
General desktop support for Microsoft Windows and Mac OSx environments
Managing users and groups in Active Directory
Application troubleshooting and installation
Remote connectivity setup
Email filter maintenance
Performance troubleshooting
Attributes
Experience with troubleshooting complex situations
Creative problem-solving and troubleshooting abilities
Ability to provide technical assistance across multiple technical environments
Ability to manage and prioritize multiple tasks and/or projects simultaneously
Strong customer-centric mindset with a focus on building lasting client relationships
Strong verbal and written communication skills, with the ability to convey technical information to both technical and non-technical audiences
A proactive, solutions-oriented mindset, with the ability to identify opportunities for improvement
Desire to deliver a white-glove experience for our clients
Physical Requirements
Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components
When we asked our team members what they think people should know about us, here's what they said:
“Alliance provides an incredible level of support to both its employees and its clients that I've never seen at any other company.”
“Everyone looks out for one another.”
“Alliance Technologies has amazingly dedicated employees that are customer focused and mission oriented. We work towards our common goals together.”
“We are very determined to find the best possible solution for our clients no matter what.”
We're excited to add additional dedicated, passionate, supportive individuals to our team. Are you ready to be part of a team that takes pride in providing exceptional services, including cloud computing, network solutions, and consulting to our local community in St. Louis? Apply now!
Enterprise IT BA
Technical support representative job in Saint Louis, MO
Join Telesis7 as an Enterprise IT BA for one of our premier clients.
***MUST BE LOCAL TO ST LOUIS, MO TO START***
THIS ROLE IS IN ST LOUIS. NOT OPEN TO REMOTE WORK.
MUST BE LOCAL TO ST LOUIS
NOTE - this is
4 Days per week in office in one of the above locations;
we are unable to provide sponsorship and are unable to work with third parties or C2C. Please apply to this posting and
do not
contact directly via email.
Business Analysis job description (Must-have):
Practiced in Agile and Scrum processes
Liaison between technical groups and the business
Ability to interact and handle different groups with competing needs
User Story or Requirements writing, definition, and elicitation
Ensure User Story meet INVEST or other current best practices
A willingness to provide and accept constructive feedback on projects
Motivated to independently research topics using available tools
Ability to perform impact analysis on systems, users, projects, and dependencies
Organizational skills: ability to coordinate all communications strands of a project
Proficiency in Word, Excel, and other MS Office products
Salesforce Experience with an understanding of the SF data structure.
MuleSoft Experience
Wireframing experience
Integration experience
Business Analysis Tools (Nice to have):
Business Process Modeling Notation (BPMN)
Jira project management experience
MS Visio or Lucid charts experience (BPMN)
Used to construct process flows to clearly show impact of project (as-is and to-be flows)
Integration to ICOMS
Integration to CSG
Customer Service Representative (Hiring Immediately)
Technical support representative job in Saint Louis, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.
Customer Service Account Representative
Technical support representative job in Saint Louis, MO
Our client is currently seeking a Customer Service Representative that can be based in either St. Louis MO or Nashville TN. This is for an industry leading packaging manufacturer. The ideal candidate will have Customer Service experience within Manufacturing. This is not a Call Center position. This is more of an Account Representative. This position is Mon - Fri during the days. This position is responsible for receiving, resolving, and communicating solutions to customer inquiries or complaints. This role focuses on maintaining customer satisfaction through accurate order processing, effective communication, and completing administrative tasks for an assigned portfolio of customer accounts.
Interested Candidates should contact Lee Douglas at ************ or email a current resume to ******************
This job will have the following responsibilities:
Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions.
Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered.
Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved.
Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays.
Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations.
Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.
Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts.
Qualifications & Requirements:
High School Diploma - Associates Degree Preferred
2+ years' of Customer Service / Account Representative experience - Manufacturing Preferred
Maintains strict confidentiality and protects privacy of confidential/sensitive information.
Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar.
Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
#JDP
Lab Support Specialist
Technical support representative job in Hazelwood, MO
Yoh is hiring for a Lab Support Specialist (R&D Microbiology) role in Hazlewood, Missouri. This is a great opportunity to join a growing team! Essential Functions:
Handling of microbiological cultures, including bacteria, yeasts, and moulds using appropriate safety precautions
Identify mixed cultures and escalate to appropriate personnel
Test isolates to confirm ID using VITEK MS or VITEK reagents
Test isolates using VITEK AST reagents
Perform and interpret antimicrobial reference testing, such as broth micro-dilution, agar dilution, and E-Test.
Monitor instrumentation to ensure proper functionality
Maintain internal documentation for all steps of the processes as outlined in SOPs
Contribute to ongoing process improvement efforts
Coordinate work assignments and be able to prioritize independently
Participate in a team approach to maintenance of the lab
Perform and document preventive maintenance and quality control procedures
Maintain a safe work environment and wear appropriate personal protective equipment
Communicate results or problems to supervisor or senior staff members
Education/Experience:
This is a lab support position. A four-year degree in biology, microbiology, or equivalent (or an associates with related work experience) is desired.
1+ years of experience in a lab setting/environment preferred.
#IND-SPG
Estimated Min Rate: $20.00
Estimated Max Rate: $23.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
IT Support Engineer
Technical support representative job in Sunset Hills, MO
The Tier 3 IT Support Engineer provides advanced technical support for complex server, network, and infrastructure issues. This role serves as the highest escalation point within the support team, ensuring timely resolution of critical incidents and delivering expert guidance for system improvements, deployments, and long-term architecture planning.
Key Responsibilities
Act as the final escalation point for complex technical issues involving servers, networking, virtualization, and core infrastructure.
Troubleshoot and resolve advanced issues related to Windows Server, Active Directory, group policy, DNS/DHCP, and identity management.
Manage, configure, and optimize network infrastructure including switches, routers, firewalls, VLANs, VPNs, and routing protocols.
Oversee server installations, migrations, and upgrades (Windows Server, Linux preferred).
Perform deep-level diagnostics on performance problems, network latency, system failures, and security incidents.
Implement and maintain virtualization environments (VMware, Hyper-V, etc.).
Support backup, disaster recovery, and business continuity systems.
Collaborate with Tier 1 and Tier 2 staff, providing mentorship, documentation, and knowledge transfer.
Work closely with engineering teams on new deployments, infrastructure improvements, and project-based initiatives.
Ensure systems adhere to security policies, compliance standards, and industry best practices.
Participate in on-call rotation for critical issues as needed.
Required Skills & Experience
5+ years of experience in an advanced IT support or systems engineering role.
Strong expertise with Windows Server administration, Active Directory, group policies, and domain services.
Solid networking background: TCP/IP, LAN/WAN, VLANs, VPNs, routing/switching, firewall administration.
Experience troubleshooting complex multi-layer network problems.
Proficiency with virtualization technologies (VMware, Hyper-V).
Understanding of cloud platforms (Azure, AWS, Microsoft 365) is a plus.
Familiarity with monitoring tools, logging platforms, and ticketing systems.
Strong analytical and communication skills with the ability to explain technical issues to non-technical users.
Certifications (Preferred)
CompTIA Network+, Security+, Server+
Microsoft (MCP, MCSA/MCSE)
Cisco CCNA/CCNP
VMware VCP
ITIL Foundations
Data Center Technician Level I
Technical support representative job in Saint Louis, MO
Velia.net Internetdienste GmbH is a leading provider of high-performance hosting and cloud solutions. We are seeking a Data Center Technician to be the technical liaison between the technology teams and the Data Center Environment. You will be able to troubleshoot and solve all common issues defined by SOP's while advancing skills to troubleshoot more complex infrastructure issues.
We are seeking a full-time (40h) Data Center Technician employee (3rd shift) for our location in St. Louis, Missouri.
Responsibilities:
Perform hardware troubleshooting and maintenance for Velia infrastructure, with focus on mission critical systems (storage, network, servers)
Perform data and power cable management, testing, and installation
Be part of a team that responds to all requests 24x7 from business operations center(s)
Work a flexible shift and participate in an on-call rotation
Ability to troubleshoot and resolve basic issues
Develop and maintain relationships with your team, business partners and third-party vendors with a focus on quality and SLA compliance
Responsible for executing small projects with direction from leadership
Requirements:
Can demonstrate basic skills in two or more of these areas:
Systems Administration (Linux and/or Windows Servers) ·
Networking Concepts
Programming / Scripting (Java, Perl, Ruby, Python, and/or PHP)
Data Center Architecture
Basic experience in any of the following IT hardware concepts
RAID
Storage
Hardware diagnostics / repair
SAS/SATA
Boot Process
Boot Loader
File Systems
Network device and protocol configuration
Directory Structure
Base Operating System Install
Some experience with Python, Bash, PowerShell or Java
Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, LDAP
Work a flexible shift and participate in an on-call rotation
Ability to kneel, crawl, reach above shoulder height and lift 50lbs repeatedly throughout shift on a daily basis.
Walk/move about the data center facility for up to 85% of shift time.
Must have excellent verbal and written communication skills
Preferred skills:
Basic Linux OS knowledge
Basic Windows OS knowledge
Basic command line troubleshooting knowledge
Basic programing knowledge
Basic knowledge for automation programming
Experience supporting large Enterprise customers in an operational environment
Fundamental knowledge of networking
What you can expect from us:
Permanent employment contract
Competitive salary
A great international team around the globe with highly motivated colleagues
Professional development opportunities
L2 Support Lead
Technical support representative job in Saint Louis, MO
Infosys is seeking a L2 Support Lead to support a managed services engagement focused on enterprise application development and infrastructure support. In this role, you will be responsible for driving enhancements and automation of manual workflows, contributing to the development and customization of a case management solution built on a low-code platform, and supporting incident management activities. You will collaborate with cross-functional teams to deliver scalable, reliable solutions across diverse technology stacks. This position also plays a key role in legacy modernization efforts and the integration of emerging digital technologies.
Required Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Candidate must be located within the commuting distance of St Louis, MO or be willing to relocate to any of this location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
At least 4 years of experience with Information Technology.
Hardware infrastructure experience and proven years of experience in Cloud-Based (PCF / AWS), Linux, Mainframe
Experience with Database solutions, Postgres, DB2, Oracle
Strong experience in Log Monitoring and Analysis - Splunk, Dynatrace, On Perm PCF, Public AWS
other tools include and are not limited to Remedy, Jira / ALM (Rally)
Preferred Qualifications:
Strong reporting and analysis skills are an additional bonus. Having someone cares about the data quality and integrity of the data is critical to ensuring that we have the data points to return to to reflect and improve
Ability to build a collaborative culture and who can effectively document and look to automate or improve the triage process are preferred.
The individual who can come in and be curious to figure things out, ask questions to learn, offer suggestions to improve the process
Ability to work in teams in a diverse, multi-stakeholder environment comprising of Business and Technology teams, thrive in a culture that values continuous learning, innovation, and diversity.
Experience and desire to work in a global delivery environment, collaborate with global teams to deliver excellence and foster a high-performance environment
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Information Technology Support Engineer
Technical support representative job in Saint Louis, MO
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Recovery Support Technician
Technical support representative job in Maryville, IL
Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This part-time position will work every Saturday from 7:00am to 3:30pm in the Men's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential.
Responsibilities
Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications
Must be at least 21 years old. Must possess a minimum high school diploma or equivalent. Personal experience with recovery process and willingness to discuss it as appropriate. Demonstrated skills in human services and in services to adults. Demonstrated ability to work within organizational structure. Ability to accept supervision. Demonstrated ability to work constructively with consumers, treatment resources, and the community. Valid driver's license, private auto insurance, and be insurable. Basic computer skills including MS Office 365, Adobe Acrobat, and an electronic medical record.
Are you intrigued by this job but don't meet every single requirement?
Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly,
please apply anyway
! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support representative job in East Saint Louis, IL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Customer Service Representative
Technical support representative job in Saint Louis, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Advanced Modality Technologist
Technical support representative job in OFallon, IL
Additional Information About the Role Are you a registered Advanced Modality Technologist looking for a new opportunity? This opening at our Memorial East Shiloh might be the perfect fit for you! Apply now to this opportunity (no call and no weekends) and join a great team! FULL TIME - 12-HR Shifts Memorial Edwardsville 8:00 a.m. - 4:30 p.m.(Very flexible) NO CALL, NO WEEKENDS, NO HOLIDAYS, NO EVENINGS Responsibilities: Breast mammography, bone density, screening and diagnosing mammograms Must have: RTR,CT,MR,M,BD,CI,VI,RCIS,RCE Overview Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet-recognized organization for nursing excellence by the American Nurses Credentialing Center. Memorial Hospital Shiloh , a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care. Preferred Qualifications Role Purpose Performs diagnostic imaging procedures in at least one advanced imaging modality (defined as Computed Tomography (CT), Magnetic Resonance Imaging (MRI), Interventional, Mammography, Bone Density, Cardiac Catheterization) on adults and/or pediatric patients for the purpose of diagnosis and/or treatment, and quality control. Responsibilities Prepares patient and equipment for procedures. Performs studies independently, in on-call situations, portable exams, and other site as required by work area. Minimum Requirements Education Associate or Trade School Equi Experience No Experience Supervisor Experience No Experience Licenses & Certifications IEMA - Illinois only, excl MRI RTR,CT,MR,M,BD,CI,VI,RCIS,RCES Preferred Requirements Experience Licenses & Certifications Cardiopulmonary Resuscitation Intravenous Therapy Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer d24ad0b8-823f-4e68-a892-2986ccdf7392
Recovery Support Technician
Technical support representative job in Maryville, IL
Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This part-time position will work every Saturday and Sunday evening from 3:00pm to 11:30pm in the Adult Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential.
Responsibilities
Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications
Must be at least 21 years old. Must possess a minimum high school diploma or equivalent. Personal experience with recovery process and willingness to discuss it as appropriate. Demonstrated skills in human services and in services to adults. Demonstrated ability to work within organizational structure. Ability to accept supervision. Demonstrated ability to work constructively with consumers, treatment resources, and the community. Valid driver's license, private auto insurance, and be insurable. Basic computer skills including MS Office 365, Adobe Acrobat, and an electronic medical record.
Are you intrigued by this job but don't meet every single requirement?
Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly,
please apply anyway
! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support representative job in Columbia, IL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military