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Technical support representative jobs in Omaha, NE - 862 jobs

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  • Desktop Engineer

    Stanley David and Associates

    Technical support representative job in Omaha, NE

    Troubleshooting: Diagnosing and fixing hardware, software, and network problems for users. Deployment & Setup: Building, configuring, and deploying new computers and software. Maintenance: Performing upgrades, security updates, and routine system upkeep. User Support: Providing direct assistance (deskside or remote) for technical issues. Documentation: Recording incidents and resolutions in ticketing systems.
    $73k-98k yearly est. 5d ago
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  • Technical Service Representative - Packaging Coatings

    Ppg Architectural Finishes 4.4company rating

    Technical support representative job in Omaha, NE

    As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager. Key Responsibilities Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements. Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window. Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers. May be asked to lead projects, assist with process improvements, and look for cost savings for the customer. Coordinate, investigate, and recommend new business tools for users as requested. Qualifications High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry. Experience with customer quality systems and processes. May travel extensively in support of key customer programs. #LI-REMOTE About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $35k-40k yearly est. Auto-Apply 7d ago
  • Service Desk/Placement Engineer

    Kidwell 3.5company rating

    Technical support representative job in Lincoln, NE

    At Kidwell, we are passionate about technology. We thrive in a fast-paced environment where customer service is part of our DNA. We strive every day to leave a positive impact on our customers while building a strong team who knows how to leverage technology to challenge the status quo. We are currently accepting applications for an IT Systems Engineer to assist in supporting our technical team and clients. We are looking for highly motivated individuals who work well in both individual and team situations. We practice both remote and onsite technical support to help support our accounts. The IT Systems Engineer is responsible for incident management and front-line customer service. These responsibilities include base-level knowledge of many types of technologies and providing issue ownership and clean hand-offs to ensure superior customer satisfaction. Our staff is offered challenging opportunities to work in a wide variety of technical environments, allowing us to work with many types of systems and technology solutions. Our team structure allows us to provide a supportive environment, encouraging career growth for our engaged staff. Kidwell Core Values At Kidwell, our core values make us who we are and show in everything we do; Led by passion, we believe our everyday jobs contribute to something bigger than ourselves. We pride ourselves in our creativity, but also in the effective solutions we create that bring value to our customers. Our employees act like owners, who take initiatives to lead and are treated like family. We are relentless and see work ethic and accountability as the baseline in the pursuit of excellence. What You'll Do- * Provide the first line of technical support on site for our clients. * Perform customer service duties, including remote, telephonic, and onsite support. * Respond to inquiries from users and help resolve both software and hardware problems. * Assist in scheduling and dispatch of technicians and engineers. * Assist in diagnosing technical Tier 1, Tier 2 support issues in a timely manner. * Assist in maintaining documentation for internal and external networks. * Provide accurate and timely logging of problems and resolutions in appropriate systems. * Deploy PC's and other IT equipment, as needed. * Assist with inventory tracking. * Help with tools and scripting within our tool set. Do You Have What it Takes? * Excellent problem-solving skills * Must be self-motivated. * Extensive knowledge of PC hardware and software * Experience in Windows OS (Windows 10/11) * Knowledge of server operating systems (Windows Server, 2012R2, 2016, 2019 and 2022) * Basic understanding of LAN / WAN technologies * Superior customer service and communication skills - ability to effectively communicate with both technical and non-technical users. * Ability to thrive and help foster a positive team environment. * Ability to multitask; prioritize and accomplish all given tasks in a timely manner. * Escalate problems to appropriate teams where needed. Position Suggested Requirements: * Bachelor's or Associate's Degree in related field or equivalent experience required * 2+ Years Service Desk experience or equivalent troubleshooting experience * CompTIA A+, Microsoft MTA preferred, but not required This position offers a competitive salary and career development potential. We encourage and even pay for certifications and trainings. We also offer health, dental, life, and disability insurance along with paid vacation, holidays, sick leave, flexible scheduling, maternity/paternity leave, clothing allowance, and 401k with company match.
    $33k-43k yearly est. 30d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Omaha, NE

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2 calls per day in this territory You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-35k yearly est. 23h ago
  • On-Site IT Support Analyst

    LCI-Lawinger Consulting 3.6company rating

    Technical support representative job in Valley, NE

    Job Description Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. . Responsibilities: Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software . Assist with large project to reset all IT devised IP Address. Printer support for Laserjet and Label (Zebra, Datamax, Other) printers, Make use of technical skills, knowledge database to resolve problems and escalate problems appropriately . Assist in the creation/maintenance of documentation. Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision. $28-$33/HR Powered by JazzHR wL0pRYyY98
    $28-33 hourly 4d ago
  • Tech Rep - Modifications Sheetmetal

    Duncan Aviation 4.8company rating

    Technical support representative job in Lincoln, NE

    The Modifications Sheetmetal Tech Rep will support the Install Department with modifications design, STC's and SB's including individual assessments of the aircraft. This position provides hands-on OJT and technical training for the modifications sheetmetal technicians. The representative completes timely and accurate documentation per Duncan and manufacturing procedures; and recommends improvements to processes for optimizing installations performed by technicians. This role must perform as a Qualified Inspector. This role will be available to review and support quote development and make recommendations for parts, labor and tooling. Essential Job Functions * Maintains a comprehensive understanding of current shop processes, and provides technical assistance and OJT to department team members for Sheetmetal fabrication, installation and processes. * Continuously reviews existing Installations processes, and seeks and develops process improvements for production. Initiates and guides production design and development of prototype parts while developing processes to continuously increase quality and efficiency. * Conducts quality assurance inspections for conformance to approved data. Assists personnel in integrating regulatory compliance with current processes. Maintains personnel training logs. * Researches and recommends structural production equipment related to the installation of avionics modifications. * Oversees fabrication outsourcing and outside vendor coordination. * Provides technical support to Sales and Engineering departments related to new product pricing, scheduling and shop capabilities. * With no supervision performs all duties descried in the Sheetmetal Master Spec job description. * Performs other related duties as assigned by management. Job Specific Requirements Licenses/Certificates: Qualified Inspector designation; valid driver's license and acceptable driving records; respirator fit eligible Attendance: Regularly scheduled attendance required Physical: Routinely lifts 50 lbs.; reads small print; hearing sounds associated with mechanical deficiencies; works in heights above four feet; tolerates products and materials associated with component maintenance; tolerates standing, walking, bending, kneeling, stooping, crouching, crawling, climbing and sitting; proficient typing and data entry skills Environmental: Tolerates working in noisy areas, temperature variances, tight spaces and heights. Education and Experience * High school graduate or equivalent required * Ten years parts fabrication, sheet metal, or related experience preferred Available Benefits * Moving is expensive and hard work! Relocation Assistance is available for those that qualify. * Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one. * Plan for your medical needs with a Health Savings Account (employer and employee contributions). * Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed * Participate in Duncan Aviation's Tool Account Program, to acquire & grow your Tool Inventory all while making interest free payments * Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education. Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled Company Description: Duncan Aviation is the largest, family-owned maintenance, repair and overhaul (MRO) facility in the world providing complete nose-to-tail services for business aircraft. We value the individual experiences and diversity of our workforce and are proud to be a Veteran-Friendly Employer. Individuals of all backgrounds, nationalities, disability status, and military service are encouraged to apply. Are you ready for an Experience. Unlike any other? Apply today! Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled
    $67k-115k yearly est. 38d ago
  • Software Support Analyst

    Telcor 4.2company rating

    Technical support representative job in Lincoln, NE

    TELCOR Inc, a nationally recognized provider of health care software, is looking for an energetic, focused and motivated team member for the TELCOR Revenue Cycle Management product (RCM) line. Along with the exciting, challenging and rewarding aspects of the position, TELCOR offers the opportunity to branch out of a traditional work setting and into an environment where an individual is valued, encouraged to grow and is a contributor to the future development of the company. This role requires the employee to work in our office in Lincoln, NE. The Service Analyst is responsible for providing excellent service for all TELCOR customers, both internal and external. Primary responsibilities include providing support and education for TELCOR's RCM product line in response to customer inquiries; escalating issues as appropriate, participating and managing customer and TELCOR projects under supervision. Additional responsibilities include updating and maintaining product specifications; developing, maintaining, and updating processes and procedures; developing and maintaining operational product knowledge; participation in customer version upgrades and subsequent release activities. Requirements * Must be well versed in medical terminology; knowledge of healthcare billing preferred * Experience with workflow analysis, data analysis, testing, documentation of procedures * Experience with implementation and/or service of health care information systems preferred * Knowledge of principles and processes for providing customer service * Must have Bachelor's degree or Associates, plus relevant experience * PC literate - must know Windows operating system environments and office tools; e.g., Word, Excel * Fluent in written and spoken English (North America) language * Participate in on-call rotation for RCM service customers * Occasional travel to customer sites for service activities when required TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law. All trademarks, service marks, trade names, trade dress, product names and logos appearing herein are the property of their respective owners. Microsoft and Excel are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
    $50k-69k yearly est. 60d+ ago
  • Intern - Information Technology

    Berkshire Hathaway Energy 4.8company rating

    Technical support representative job in Omaha, NE

    BHE Pipeline Group consists of Berkshire Hathaway Energy's interstate natural gas pipeline companies, BHE GT&S, Kern River Gas Transmission Company and Northern Natural Gas Company. Combined, BHE Pipeline Group operates approximately 21,200 miles of pipeline with a design capacity of approximately 21.1 billion cubic feet of natural gas per day, owns assets in 27 states and is an industry leader in natural gas transportation. BHE Pipeline Group also operates 22 natural gas storage facilities with a total working gas capacity of 515.6 billion cubic feet and a liquefied natural gas export, import and storage facility. Northern Natural Gas is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. BHE Pipeline Group has an exciting career opportunity available. Take the next step in your career and apply now! College student currently enrolled in a bachelor's degree or graduate program in information technology or computer science. One year or more of demonstrated training and/or experience in JAVA, .NET, Angular JS, or Xamarin development. One year or more of demonstrated training and/or experience using Microsoft SQL Server or other relational database. Software skills and programming skills needed to perform responsibilities identified. Effective oral and written communication skills. Effective analytical and problem-solving skills. Ability to prioritize and handle multiple tasks and projects concurrently. Contribute to a team-centric work environment based on mutual respect and integrity Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers Employees must be able to perform the essential functions of the position, with or without an accommodation. Under the direction of an application team member, perform simple to moderately complex user requests for new or modified functionality to existing systems. Analyze, design, code, test, document, implement and maintain these application changes. Under the direction of an application team member, provide technical support enabling internal Northern Natural Gas business users to conduct day-to-day business. The support includes, but is not limited to, answering customer questions, completing data requests, and performing other support functions. Under the direction of an application team member, collaborate with end users to analyze and develop business requirements for business application enhancements and problem resolutions. Perform any additional responsibilities as requested or assigned.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Technical Support Analyst

    AGP Grain Marketing 4.5company rating

    Technical support representative job in Omaha, NE

    Are you a problem-solver with a passion for tech and a knack for delivering top-notch support? We're looking for a Technical Support Analyst to be the go-to expert for second-tier desktop and network support. This role is perfect for someone who enjoys tackling complex issues, and values collaboration. What You'll Do As a key member of our IT team, you'll: Diagnose and resolve complex PC, laptop, server, email, VPN, and network issues-on-site and remotely. Manage user accounts, groups, and directories with a security-first mindset. Handle Microsoft Exchange administration and support Office 365 users. Recommend and implement system upgrades to improve performance and efficiency. Partner with IT Purchasing to meet hardware/software needs. Serve as a liaison with Network Services to troubleshoot and resolve technical challenges. Stay in sync with leadership about potential issues and solutions. Travel as needed to company facilities to provide direct technical support. Rotate on-call once per month for one week. Report in-office starting at 7:00am daily with some flexibility. What You Bring 3-5 years of hands-on technical support experience. Deep knowledge of Windows 10 and 11 in a business environment. Proficiency with Microsoft Office 365 and Active Directory. Excellent communication and customer service skills. A self-starter mentality with the ability to manage multiple priorities. Associate's or Bachelor's degree in IT (or equivalent experience preferred). Willingness to travel overnight when needed. You're a Great Fit If You Love solving tough technical problems. Communicate clearly and confidently-verbally and in writing. Are proactive, organized, and can work independently or with a team. Understand business systems and know how IT fits into the big picture. Why Join Us? Work with a collaborative and supportive IT team. Take ownership of meaningful projects. Travel to different facilities and grow your tech exposure. Who We Are At Ag Processing Inc (AGP), we're more than just a global leader in soybean processing-we're a farmer-owned cooperative with a mission. Every day, we work to transform soybeans, grains, and related products into essential resources for animal feed, food, fuel, and beyond. With a proud history of innovation and growth, AGP has become the largest soybean processing cooperative in the world-and we're just getting started. Our people are the driving force behind everything we do. That's why we invest in your future with competitive pay, growth opportunities, and one of the most robust benefits packages in the industry, including: 100% Employer-Funded Pension Plan - We're thinking long-term, just like you. 401(k) Retirement Plan - Choose between Roth or Traditional with a generous company match. Comprehensive Health Coverage - Medical, dental, and vision insurance for you and your family. Coverage starts the same day you do - no waiting period! Tax-Advantaged Accounts - Health Savings Account (HSA), plus medical and dependent care FSAs. Peace of Mind - Long-term and short-term disability insurance, plus company-paid life insurance. Paid Time Off - Enjoy vacation days and paid holidays to recharge and spend time where it matters most. Join AGP and become part of a purpose-driven team that's shaping the future of agriculture-powered by people, innovation, and community. Ag Processing Inc is an Equal Opportunity Employer and participates in E-Verify.
    $31k-58k yearly est. Auto-Apply 60d+ ago
  • Technical Support Specialist - Graduate Program

    Claas of America

    Technical support representative job in Omaha, NE

    Company: CLAAS of America Inc. Professional Level: Graduates Key Area: After Sales MUST BE ELIGIBLE TO WORK IN THE U.S. CLAAS of America is part of a family-owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in their fields. Do you have what it takes to work with today's most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story! Your role on our team: The CLAAS North American Graduate Program is a 12-24 month professional development plan within our NA Service Department. Participants will combine practical work experience with specialized development opportunities in North America and abroad. Program participants will become familiar with CLAAS products, dealer networks, customer operations, headquarter functions, and business practices. Concurrently, participants will perform duties essential to the assigned service functions such as assisting with the in-field technical support to dealership personnel and directly assists in the on-going development of the dealer's ability to service and support CLAAS products. Successful completion of the North American Graduate Program is preparedness for a professional role as a Territory Technical Representative or Technical Specialist, or other suitable position within North America. • Provides technical and service support for CLAAS products at the dealer location or customer site, including investigating concerns/ effectively identifying resolutions and assisting in training for dealer service techs, both at dealer locations and at company training locations; • Regularly prepares and presents detailed technical reports of product performance and reliability issues to management. • Assists with completion of Product Improvement Programs and Campaigns as requested. • Schedules dealer and customer visits as dictated and directed by the technical needs of Field Support and Warranty Manager or at the request of the Region Technical Manager(s). • Reports customer and dealer visits and territory activity on a regularly scheduled weekly basis. • Reports results and variances periodically and propose necessary actions and works closely with the Field Support and Warranty Manager. • Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations and standards. • Demonstrates regular and punctual attendance at the assigned work location. Note: This position includes extensive travel - during harvest expect 80% - 100% travel; valid driver's license and passport is required o Extensive stays of 1-3 weeks may be required in support of personnel, training, or dealer regional harvest activities. During these times, 1 to 2 weekends away from home at a time is possible. Your profile: • Bachelors' Degree with emphasis in a technically related field or equivalent experience - Agricultural based study, a plus • Entry Level, 0-3 years' progressive technical experience; 3+ years' experience, preferred. • Agriculture equipment background with experience in operation, maintenance, and repair or Agricultural Equipment preferred. • Ability to analyze agricultural equipment performance issues and quickly identify resolutions. • Excellent technical communication skills in both written and oral form with excellent interpersonal skills. • Proficient in the use of diagnostic tools (Elec. and Hyd.), including computer-based tools. • Proficient computer use in MS Windows and main frame computer systems, including but not limited to Outlook, Microsoft Office and a willingness to learn other programs as required. Full-time Benefits Package Include: Premium free health, vision, short-term disability, and long-term disability; Competitive rate dental plans; Competitive paid time off; 401(k) with a generous company match; Retirement Readiness Program; Company-Paid Life Insurance; Flexible Spending Accounts; Dependent Care Resources Program; Tuition Reimbursement; Employee Assistance Program, including mental health; Wellness Programs including weight loss, diabetes management, and high blood pressure management; Legal & Financial Services; Fun & Safe Environment We look forward to your application. Your contact from our CLAAS Recruiting Team Michelle Schefcik CLAAS of America Inc. *************************** Here you can gain exciting insights into the international working world of our family-owned company: Instagram | LinkedIn
    $34k-56k yearly est. Easy Apply 60d+ ago
  • Technical Support Representative

    EMS 3.9company rating

    Technical support representative job in Omaha, NE

    Who are we? We are EMS and we are looking for High Quality Inbound Customer Service agents to join a fast-paced and energetic customer service team. EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS, Inc. offers a team work environment, not a “typical” call center atmosphere. Job Description As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities. Qualifications Above average customer service skills Strong written and verbal communication skills when interacting with customers and coworkers Friendly and energetic attitude Computer knowledge and internet skills Ability to navigate between multiple computer screens/tabs Quick learner who enjoys using trouble-shooting and problem solving skills Ability to work both as an individual and as a team member Additional Information Additional Benefits: Career advancement opportunities •Team work environment •$350 hiring bonus •Paid on-the-job training •Full time schedules •Medical, dental, vision, long-term disability, and company paid life insurance benefits 1st of the month following 45 days of hire •Casual dress attire •Individual work spaces •Complimentary breakfast on Fridays •Free parking •North-West Omaha Location Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number. We want our agents to succeed!
    $29k-34k yearly est. 60d+ ago
  • Service Desk / Help Desk Analyst

    360 It Professionals 3.6company rating

    Technical support representative job in Omaha, NE

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Title: Service Desk / Help Desk Analyst Location: Omaha, NE Duration: Long Term (1 Years+) / Full Time Interview mode: Skype one round only Job Description : 2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment Be the first point of contact for the end users for all technical issues/ service requests Create incident and service requests Provide troubleshooting and technical support via phone, web based tools and email Provide Voice based and remote Technical Support to end users for all standard desktop issues Resolve /troubleshoot, resetting password etc Qualifications Desired Skill Sets: Fluent in Spoken English Language Strong written English and interpersonal skills Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint) Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools Additional Information Sincerely, Ankita Upadhyay, Sr. Talent Acquisition Specialist 360 IT Professionals Inc. | Phone: 512-254-3300 X 186
    $28k-32k yearly est. 23h ago
  • IT Support Specialist

    RDG Planning and Design 3.9company rating

    Technical support representative job in Omaha, NE

    Not everyone enjoys spending their workday solving tech problems - fixing the glitches, guarding the servers and patching software vulnerabilities. But you do... Not everyone enjoys making sure the invisible digital infrastructure that designers use is running smoothly as they design great places for our communities. But you do... If you're the “you” we're talking about here, then we highly encourage you to apply for IT Support Specialist position. In addition to having a deep knowledge of all things IT, the ideal person for this job enjoys building relationships with a great team and possesses a passion for continual learning. Essential Job Functions: Serve as the first line of support for end-users via phone, email, chat, or ticketing system. Order, inventory, install, and troubleshoot Microsoft Windows, Apple, and various mobile devices. Quickly learn new software applications, providing support and training to staff as needed. Multitask effectively while prioritizing multiple incoming requests. Deliver excellent customer service, clearly communicating with users to resolve issues and ensure a positive support experience. Understanding of cybersecurity basic best practices. Work on-site in an office environment. Requirements Ability to research, diagnose, and resolve both hardware and software issues. Strong understanding of computer networking and security best practices. Advanced knowledge of Windows 11 operating systems. Builds long-term relationships with team members through positive customer service A continuous learner who constantly looks at how they can improve themselves and the firm Experience installing and managing software through ManageEngine Desktop Central, preferred. Troubleshooting experience with: Adobe Creative Cloud, Autodesk products, Bluebeam, Fortinet, Newforma, Microsoft 365, Power BI, VMware, Zoom, preferred. Experience setting up TVs/displays and operating 3D printers, preferred. Education and Experience: Associate degree or higher in an IT-related field. Two or more years of professional experience in an IT helpdesk or technical support role. Travel occasionally, approximately once per month. Location: Omaha, NE
    $47k-58k yearly est. 56d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Omaha, NE

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $44k-62k yearly est. 13d ago
  • Information Technology Support Specialist - 2nd Shift

    Lozier Corporation 4.7company rating

    Technical support representative job in Omaha, NE

    ABOUT LOZIER Headquartered in Omaha, Nebraska, with facilities across the U.S., Lozier Corporation is the leading manufacturer of products used by retailers in stores and warehouses, with a vision to be operationally excellent in support of retail's present and future. Retailers have relied on our quality products and service for more than 65 years. BENEFITS AND SCHEDULE Company bonus potential. PTO (Paid Time Off) plus paid holidays. Competitive benefits package (Eligible for medical, dental, and vision benefits on the first day of employment). Onsite Health Clinic. 401(k) with employer match. Employee Assistance Program. Educational Assistance Program. Career Development Programs. Casual dress. Monday thru Friday schedule, additional limited off hour calls as needed to provide support across three shifts. POSITION SUMMARY: The Information Technology (IT) Support Specialist assists business technology end-users with general tier 1.5 or 2 computer system problem resolution and basic system installations. This role will complete assigned support service requests from internal customers who are both on site and remote. The IT Support Specialist assumes regular on-call responsibilities. ESSENTIAL JOB FUNCTIONS Champion Lozier's Mission, Vision, and Core Values by demonstrating the behaviors that contribute to Lozier's success. Complete and document work, as assigned, for general system maintenance, configuration, and security questions as it relates to computer equipment. Provide basic support, ranging from standard office technology to manufacturing equipment, which has integrated computer solutions. Ensure standard delivery of computer solutions, promoting repeatable and reliable service to include work on installation standards, configuring operating systems, and network set-up and testing. Create, review, and maintain work instructions and document processes. Participate in supporting and testing of new technology as assigned including initiative support, and technology rollouts. Ensure system security by responding to and assisting with cyber security incidents, supporting desktop encryption solutions, and administering patching updates. Assist with documenting Knowledge Base articles, asset records, focusing on inventory accuracy, relocation of assets, and equipment retirement. Review assigned issue queues in service management tool and ensure assigned items are addressed in a timely manner. Provide weekend and holiday remote coverage of the service desk. Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments. Ability to work and interact well with others. JOB QUALIFICATIONS Education: Associate degree in computer science, information technology, information services, or another related field is preferred. Bachelor degree in computer science, information technology, information services, or another related field is desired. Experience: No additional experience is required, if degreed. Minimum of 2 years of previous computer troubleshooting experience is required, if non-degreed. Active pursuit of relevant certifications can be considered in lieu of experience. Required Skills Demonstrate a sense of urgency, motivation, initiative and accountability. Ability to multitask, evaluate and set priorities. Intermediate technical ability in the area of computer software, hardware and mobile devices. Good verbal/written communication, both in person and over the phone. Excellent customer service skills. Efficient, effective, and creative problem solving skills. Ability to work effectively with tight deadlines and changing priorities. Strong time management skills and ability to keep issue tracking tickets up to date. Preferred Skills Microsoft Windows Certifications. CompTIA Certification. Cloud technology Atlassian Suite (Jira, Confluence, etc.) Microsoft 365 fundamentals. SPECIAL DEMANDS Ability to lift up to 50lbs and push/pull up to 25lbs on occasion. Ability to bend/squat/reach/climb on occasion. On call after hours. Ability to travel to other locations. The above is meant to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as assigned by their supervisor. Lozier reserves the right to modify, interpret, or apply this job description in any way desired and the essential job functions may be modified to reasonably accommodate qualified individuals with a disability. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Successful completion of pre-hire drug screen and post offer background screen is required to obtain employment. Continued employment remains on an “at-will” basis.
    $31k-41k yearly est. Auto-Apply 48d ago
  • Tech Support Analyst

    Global Channel Management

    Technical support representative job in Omaha, NE

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Education & Experience ? Bachelor?s degree in computer science, information systems, or a related field and four years of work-related experience or an equivalent combination of education and experience ? Working knowledge of basic-to-complex hardware and software products, problem-solving, and troubleshooting skills ? Knowledge of the latest technologies obtained by attending training and conferences ? Standing, walking, crouching, bending as necessary in the movement of PC peripherals, such as desktops, printers, etc. with moderate lifting of approximately 25 pounds (desktop support only) Technical Skills (Desktop Support): Microsoft Platforms: Advanced Intel-based PCs: Advanced Microsoft Office: Intermediate Hardware and OS Mgmt: Advanced Windows Technologies: Intermediate Networking Technologies: Intermediate Software Evaluation: Intermediate Troubleshooting: Advanced Technical Skills (Infrastructure Services): Windows NT 4: Intermediate Distributed Processing: Basic SQL Server: Basic Network Administration: Basic COMTI: Basic IP (Internet Protocol): Intermediate NT Networking: Intermediate SAN (Storage Area Network): Intermediate MTS (Microsoft Transaction Server): Intermediate Technical Skills (Data Security): Internet Computing: Basic Mainframe Computing: Basic Schematic Architecture Design: Basic Data Access and User Administration: Intermediate Data Security: Basic Development Req/ Def: Being Developed Information Security Tech: Basic Network Security: Being Developed Security Risk Management Basic Systems Security & User Admin: Intermediate Systems Security & Maintenance: Intermediate Systems Security Policies & Procedure: Intermediate Systems Security Testing & Auditing: B Additional Information $20/hr 12 MONTHS
    $20 hourly 23h ago
  • Site Support

    Stella Environmental Services 4.8company rating

    Technical support representative job in Omaha, NE

    Job Description Now Hiring! Site Support We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment. What You'll Do: ✅ Follow all company and customer-specific safety policies and procedures. ✅ Perform general manual labor, including: Cleaning and light maintenance of equipment Heavy lifting to relocate equipment and materials General housekeeping (indoor & outdoor) Landscaping tasks (debris removal, dust control) ✅ Assist in unloading vehicles. ✅ Perform routine fueling and servicing of equipment and machinery. ✅ Cross-train on various equipment and machinery. ✅ Direct site traffic as needed. ✅ Support team members during absences or high-demand periods. ✅ Comply with all facility plans, policies, and procedures. ✅ Complete additional duties as assigned. What's in it for You? ✔ Comprehensive medical coverage ✔ Vision & Dental Plan ✔ Optional Additional Voluntary Life Insurance ✔ Paid time off What You'll Need: ???? Ability to work outdoors in various weather conditions. ???? Previous experience with heavy equipment required. ???? Capability to safely lift 50+ lbs as needed. ???? Strong ability to work independently with limited supervision. ???? Valid CDL license with combination (preferred). ???? Willingness to quickly learn new skills, including safe equipment operation. ???? High level of initiative, responsibility, and work performance. Working Conditions: ???? All work is performed on-site at a transfer station in varying weather conditions. ???? Possible exposure to dust, municipal solid waste (trash), and recycling materials. ???? Must wear assigned personal protective equipment (PPE) and maintain it properly. ⏰ Occasional overtime or irregular hours may be required on short notice. If you're ready to join a strong team and take on a hands-on role, apply today! ????
    $31k-37k yearly est. 3d ago
  • Service Desk / Help Desk Analyst

    Paradigminfotech

    Technical support representative job in Omaha, NE

    Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. JOB DETAILS: Position: Service Desk / Help Desk Analyst Location: Omaha, NE Duration: Long Term (1 Years+) / Full Time JOB DESCRIPTION: 2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment Be the first point of contact for the end users for all technical issues/ service requests Create incident and service requests Provide troubleshooting and technical support via phone, web based tools and email Provide Voice based and remote Technical Support to end users for all standard desktop issues Resolve /troubleshoot, resetting password etc Desired Skill Sets: Fluent in Spoken English Language Strong written English and interpersonal skills Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint) Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools Experience in Troubleshooting Desktop / Laptop / Printers / Scanners / PDA's / iPad / iPhone/ Peripherals / Generic PC Software's Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success. Mist have prior experience in managing service desk support and knowledge of a industry leading service desk management tool/Ticketing systems Thanks & Regards ASHOK KUMAR Sr. Lead / IT Recruiter Paradigm Infotech Call : ************ Additional Information Mandatory Details: Full Name as per SSN: Total Experience: US Experience: Contact NO: Email ID: Current work authorization in US: Current Location with city: Relocation: Availability: Skype Id : Educational Details : Rate(C2C/1099/W2): Employer: 2 Official references from recent 2 projects in below format (Must) Reference 1 Name: Company name: Designation: Official mail id: Contact Details: Reference 2 Name: Company name: Designation: Official mail id: Contact Details:
    $29k-42k yearly est. 23h ago
  • Technician, Substitute Student Support Technician, 2025-2026

    Lincoln Public Schools Ne 4.6company rating

    Technical support representative job in Lincoln, NE

    The Student Support Technician, Substitute provides building level support to students in need in order to assist with the LPS Student Support model. The position manages discipline referrals, maintains regular communication with teachers and building staff, creates protective plan meetings with students, staff, and families, and supports student protective plans in order to support and increase time in class. All positions are subject to a veterans preference. Hourly Pay Rate $20.12 Job Description: Student Support Technician
    $20.1 hourly 60d+ ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Technical support representative job in Lincoln, NE

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $34k-56k yearly est. 46d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Omaha, NE?

The average technical support representative in Omaha, NE earns between $26,000 and $38,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Omaha, NE

$32,000

What are the biggest employers of Technical Support Representatives in Omaha, NE?

The biggest employers of Technical Support Representatives in Omaha, NE are:
  1. E M Holding Corporation
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