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  • Technical Specialist - Triage Operations

    Perennial Resources International 4.1company rating

    Technical support representative job in Orangeburg, NY

    Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
    $77k-111k yearly est. 5d ago
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  • Customer Service Representative

    Esquire Bank 4.4company rating

    Technical support representative job in Jericho, NY

    Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.
    $40k-55k yearly 1d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Technical support representative job in Port Washington, NY

    Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $31k-37k yearly est. 3d ago
  • Customer Service Representative

    Amphenol RF

    Technical support representative job in Danbury, CT

    JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
    $30k-38k yearly est. 1d ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Technical support representative job in Glen Head, NY

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 1d ago
  • Technical Support

    Bridgeline 4.5company rating

    Technical support representative job in Garden City, NY

    If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities, and thrive on working in a fast-paced, exciting environment, then this opportunity with Bridgeline Digital is for you. Bridgeline Digital, The Digital Engagement Company™, and developer of the award-winning Unbound Platform, Hawksearch, and Woorank has an immediate opening for a Technical Support Engineer. Overview As a Technical Support Engineer at Bridgeline Digital, you'll work as part of a small support team in our Garden City, NY office providing technical troubleshooting and how-to assistance to Bridgeline's customers. The ideal candidate will have excellent communications skills and experience in technical support for a software company. Responsibilities: Customer Support - gathering information about issues with our software, entering tickets into JSM, attempting to resolve issues or answer how-to questions, routing to other departments for resolution, and customer follow-up. Technical Troubleshooting - gathering information on technical issues such as error messages and logs, analyzing client implementations as well as shared software components to identify defects, attempting to reproduce problems, documenting defect scenarios, diagnosing root causes and providing resolutions or workarounds Technical Writing - catalog common issues and their resolution for our Knowledgebase Requirements: Must be authorized to work in the United States on a permanent basis 4-year college degree or equivalent work experience, preferably in a technical field such as computer science 1-3+ years' experience working in a customer-facing technical support role Experience with JSM/JIRA Experience troubleshooting web-based software issues Excellent written and verbal communication skills (English), with the ability to explain complex technical problems to non-technical audiences 1-2 years web development experience (HTML, CSS, JavaScript, XML/XSLT, ASP.NET/C#) a plus Search, E-commerce, content management, and/or marketing automation experience also a plus Bridgeline Digital Offers: Competitive base salary and benefits, paid vacation and holidays, 401K, and more A dynamic, open-minded company with great opportunities for personal development Work with the newest development and digital engagement technologies · An organization where suggestions are encouraged, and your influence can be felt within the company and Bridgeline's products Professional development and career advancement opportunities Inspiring, fast-paced, and flexible environment
    $54k-90k yearly est. 4d ago
  • Customer Support Representative

    Artech Information System 4.8company rating

    Technical support representative job in Hauppauge, NY

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Responsibilities 1. Provides assistance to customers during all phases of the inventory process. 2. Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories. 3. Maintains appropriate response times and abandon rates as defined in the department's goals. 4. Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer. 5. Serves as a liaison to assist client care teammates, account managers, IT and operations staff at all levels to support the needs of the customers. 6. Prepares and enters required client information/requests into department's database to document customer interaction and resolution. 7. Obtains a working knowledge of product functionality/ performance and troubleshooting methodologies to assist clients when they call in for assistance. 8. Maintains a working knowledge of the computer programs currently in use in the department. 9. Performs other duties as assigned. Qualifications Qualifications 1. HS diploma or equivalent level required. 2. Prefer some prior customer service experience. 3. Excellent communications skills. 4. Computer literate; exposure to Windows environment. Additional Information For more information, Please contact Shobha Mishra ************ sent me your resume shobha.mishra ATartechinfo.com
    $37k-47k yearly est. 1d ago
  • Audiovisual Support Technician - Weekend

    Stepping Stones Museum for Children 4.2company rating

    Technical support representative job in Norwalk, CT

    The part-time Audiovisual (AV) Support Technician provides essential technical support for the museum's AV systems during public hours, with a primary focus on weekend and event coverage. This position ensures that audiovisual equipment across exhibit spaces, performance venues, and event installations functions smoothly and reliably for visitors and staff. This position serves as the primary AV support role during assigned weekend shifts and public programs, ensuring audiovisual systems remain operational, safe, and visitor-ready. The Audiovisual Support Technician works independently during weekends while following established departmental procedures and escalating issues as needed. The position requires schedule flexibility and a part-time commitment (up to 25 hours per week), including consistent weekend availability and occasional holiday or after-hours event coverage as assigned by management. Position Responsibilities * Provide daily AV system support across exhibit spaces, performance venues, and event installations * Act as the primary AV support contact during assigned shifts, particularly on weekends * Execute system checks and prepare AV setups for performances, parties, and rentals * Troubleshoot technical issues with microphones, projectors, soundboards, and digital displays * Monitor and respond to AV support requests according to the department's tiered AV support structure, acting as primary weekend support and escalating issues when necessary * Ensure all AV systems are operational and ready for public use during museum hours * Log daily activities and submit AV support reports to the Senior Manager * Maintain equipment inventory and assist with minor repairs and preventative maintenance * Complete end-of-shift reports and handoff notes to support weekday AV and Multimedia staff follow-up * Participate in departmental planning meetings as scheduled * Ensure proper documentation of technical issues and resolutions * Maintain a high level of professionalism when assisting with visitor-facing or customer service situations Requirements Minimum Experience/Skills/Certificates: * 1-2 years of experience in audiovisual support, live event operations, or technical production * Working knowledge of AV systems, including soundboards, projectors, wireless mics, and media players * Prior experience in a museum, theme park, entertainment venue, or public experience setting preferred * Strong troubleshooting skills and ability to work independently on technical tasks * Excellent communication and organizational skills * Comfortable working weekends, evenings, and holidays as scheduled * Focus on consistently providing quality service to visitors or internal clients; strong interpersonal and collaboration skills with staff, visitors, volunteers, and community partners * Creative problem-solving skills with attention to detail * Excellent interpersonal skills, professional maturity, adaptability, and self-reliance * Self-aware and self-regulating; reads social and emotional cues; demonstrates empathy and active listening with visitors and colleagues * Strong relationship builder: Communicates effectively across all organizational levels, manages disagreements constructively, and welcomes feedback to foster trust * Consistently demonstrates good judgment and maintains composure in challenging situations * Intrinsically motivated with a positive attitude; embraces change, setbacks, and last-minute adjustments with enthusiasm and curiosity * Sensitive to diversity, including individuals with physical challenges or special needs * Ability to kneel, walk, and/or stand for prolonged periods of time, and load/unload equipment * Solid computer skills, including Microsoft Office Suite; proven ability to learn new systems and software
    $34k-38k yearly est. 7d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Levittown, NY

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $63k-89k yearly est. 13d ago
  • Mitel Phone Support Technician

    Cb 4.2company rating

    Technical support representative job in Mamaroneck, NY

    Benefits: 401(k) 401(k) matching Company parties Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive Compensation 401(k) with company match PTO & Holidays Ongoing training and certification reimbursement. Health Insurance Career Growth Opportunities Job SummaryWe are seeking a skilled Phone Support Technician with Mitel certification and a strong understanding of networking to join our team and provide high-quality technical support for our clients. The Phone Support Technician will troubleshoot, configure, and support Mitel phone systems while leveraging expertise to resolve complex issues. This role requires proficiency in Mitel PBX systems, VoIP technologies, and network infrastructure, combined with a customer-centric approach to deliver outstanding support. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Provide phone-based technical support for Mitel phone systems, troubleshooting hardware, software, and network-related issues. Configure and maintain Mitel PBX systems, including MiVoice Business, MiVoice Office, and MiCollab platforms. Diagnose and resolve networking issues impacting telephony performance. Support VoIP, SIP trunks, and integrations with network infrastructure. Assist clients with system upgrades, feature setups, and user training. Document support cases, resolutions, and interactions in the customers CRM system. Stay current on Mitel products, networking trends, and industry best practices. Qualifications Mitel Certification (e.g., Mitel Certified Technician, Mitel MiVoice Business, or equivalent). Minimum of 3 years of experience in phone system support or telecommunications. Hands-on experience with Mitel PBX systems, VoIP protocols, and SIP technologies. Strong understanding of networking concepts, including TCP/IP, VLANs, QoS, DNS, DHCP Strong troubleshooting and analytical skills for both telephony and network-related issues. Ability to work well as part of a team Strong written and verbal communication skills Additional certifications (e.g., CompTIA Network+, CCNA) are highly desirable. Compensation: $64,000.00 - $74,000.00 per year Careers Our employees are the heart and soul of our company. Switch Technologies does its best to support each member and the roles they fulfill to make them highly effective. Their achievements contribute directly to the success of the company. We support our employees with direct access to escalation managers and provide them with avenues for growth. What We Are Built On Switch Technologies is built on Trust, Integrity, and Dependability. The company is fair and maintains realistic expectations for their employees while cultivating a symbiotic relationship for growth. A shared vision in customer success and team building is at the foundation of every department. Trust Trust is the foundation of our company, and we work hard every day to earn and maintain the trust of our customers. Accountability We hold ourselves accountable for delivering on our promises, taking ownership of our mistakes and making things right. Integrity We are committed to operating with honesty, transparency, and ethical principles in all aspects of our business. Customer Focus Our customers are at the center of everything we do, and we strive to deliver products and services that meet and exceed their expectations. Why Us Join our team and grow your career with a company that values innovation, collaboration, and personal development. An IT technician can make his mark at Switch Technologies by: providing excellent customer service, taking initiative to develop technical knowledge, staying up to date with the latest industry trends and technologies. The tech should also striving to increase efficiency and reliability by automating processes implement best practices be proactive in developing relationships with customers and partners to build trust establish a positive reputation.
    $64k-74k yearly Auto-Apply 60d+ ago
  • Venipuncture Tech Clin Support- Per Diem

    Stonybrooku

    Technical support representative job in Stony Brook, NY

    Venipuncture Tech Clin Support- Per Diem At Stony Brook Medicine the Venipuncture Tech Clin Support at the Patient Service Center continues to develop and maintain a full service Patient Service Center. Phlebotomy and specimen collection facility. Registration, billing, order entry, patient and customer service, result reporting quality control and auditing. The position requires compliance with regulatory agencies, i. e. NYSDOH, CAP, Joint Commission and University Hospital and departmental policies and procedures. The long-term objective is to develop a vital link between the hospital and surrounding community by providing service excellence that will further enhance the reputation of University Hospital and the Department of Laboratories. Duties of a Venipuncture Tech Clin Support at the Patient Service Center for the Department of Laboratories may include the following but are not limited to:Will be required to perform phlebotomy and specimen collection procedures to insure proper collection and processing of patient specimens per established standards. Will provide information to patients, hospital staff, community physicians, agency and institutional clients related to laboratory testing, specimen collection, laboratory services, result reporting and specimen tracking. This includes daily faxing and sending of laboratory reports. Will provide patient services to include LSARD and outpatient registration processes. These functions include knowledge of insurance providers, billing codes, order entry, Sunquest laboratory information systems, result reporting, crediting functions and discharging per University Hospital policies and procedures to conform to regulatory agency mandates which ICD-10 CM billing codes, medical necessity and Medicare questionnaires. Will assist all clients with problem resolution and provide prompt and accurate resolutions to service issues, testing problems and billing concerns. Will handle all processing of biological specimens in the optimal way to assure specimen integrity and maintain all safety regulations as per established procedures. Will maintain all records and patient files in accordance with University Hospital and departmental policies and procedures. These will include regulatory agency mandates of labs from NYSDOH, CAP and JCAHO, etc. Will act as a liaison for courier services, to identify concerns and help arrange these services to meet departmental needs. Must demonstrate competency in Microsoft office suite and technical competency with Department of Laboratories Information System, Sunquest and Cerner patient management systems. Will maintain all measures of quality control as related to the patient and customer services centers. Will maintain adequate supplies and alternate stock to obtain maximum benefits, will order and distribute supplies to outreach clients. Will willingly rotate between the Customer Service Center, the Patient Service Center, and off-site areas and work hours to meet departmental needs. Qualifications Required: Phlebotomy certificate, 2 years of phlebotomy experience with at least one year of experience in pediatric phlebotomy. Knowledge of patient registration procedures, regulatory and compliance mandates, insurance providers and billing information. Knowledge of hospital and/or laboratory computer systems. Preferred: Associate's degree and one year customer service experience in a clinical healthcare setting. In lieu of degree, two years administrative experience to include one year customer service experience in a clinical healthcare setting. ASCP ASPT preferred. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. ______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions maybe subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $21. 00 - $24. 00The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and state pension that add to your bottom line. . Job Number: 2503835Official Job Title: TH Instructional Support AssistantJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Specimen CollectionSchedule: Per Diem Shift :Variable Shift Hours: variable Pass Days: VariablePosting Start Date: Oct 21, 2025Posting End Date: Jan 20, 2026, 4:59:00 AMSalary:$21. 00 - $24. 00Salary Grade:SL1SBU Area:Stony Brook University Hospital
    $24 hourly Auto-Apply 1d ago
  • Venipuncture Tech Clin Support- Per Diem

    Sbhu

    Technical support representative job in Stony Brook, NY

    Venipuncture Tech Clin Support- Per Diem At Stony Brook Medicine the Venipuncture Tech Clin Support at the Patient Service Center continues to develop and maintain a full service Patient Service Center. Phlebotomy and specimen collection facility. Registration, billing, order entry, patient and customer service, result reporting quality control and auditing. The position requires compliance with regulatory agencies, i. e. NYSDOH, CAP, Joint Commission and University Hospital and departmental policies and procedures. The long-term objective is to develop a vital link between the hospital and surrounding community by providing service excellence that will further enhance the reputation of University Hospital and the Department of Laboratories. Duties of a Venipuncture Tech Clin Support at the Patient Service Center for the Department of Laboratories may include the following but are not limited to:Will be required to perform phlebotomy and specimen collection procedures to insure proper collection and processing of patient specimens per established standards. Will provide information to patients, hospital staff, community physicians, agency and institutional clients related to laboratory testing, specimen collection, laboratory services, result reporting and specimen tracking. This includes daily faxing and sending of laboratory reports. Will provide patient services to include LSARD and outpatient registration processes. These functions include knowledge of insurance providers, billing codes, order entry, Sunquest laboratory information systems, result reporting, crediting functions and discharging per University Hospital policies and procedures to conform to regulatory agency mandates which ICD-10 CM billing codes, medical necessity and Medicare questionnaires. Will assist all clients with problem resolution and provide prompt and accurate resolutions to service issues, testing problems and billing concerns. Will handle all processing of biological specimens in the optimal way to assure specimen integrity and maintain all safety regulations as per established procedures. Will maintain all records and patient files in accordance with University Hospital and departmental policies and procedures. These will include regulatory agency mandates of labs from NYSDOH, CAP and JCAHO, etc. Will act as a liaison for courier services, to identify concerns and help arrange these services to meet departmental needs. Must demonstrate competency in Microsoft office suite and technical competency with Department of Laboratories Information System, Sunquest and Cerner patient management systems. Will maintain all measures of quality control as related to the patient and customer services centers. Will maintain adequate supplies and alternate stock to obtain maximum benefits, will order and distribute supplies to outreach clients. Will willingly rotate between the Customer Service Center, the Patient Service Center, and off-site areas and work hours to meet departmental needs. Qualifications Required: Phlebotomy certificate, 2 years of phlebotomy experience with at least one year of experience in pediatric phlebotomy. Knowledge of patient registration procedures, regulatory and compliance mandates, insurance providers and billing information. Knowledge of hospital and/or laboratory computer systems. Preferred: Associate's degree and one year customer service experience in a clinical healthcare setting. In lieu of degree, two years administrative experience to include one year customer service experience in a clinical healthcare setting. ASCP ASPT preferred. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. ______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions maybe subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $21. 00 - $24. 00The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and state pension that add to your bottom line. . Job Number: 2503835Official Job Title: TH Instructional Support AssistantJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Specimen CollectionSchedule: Per Diem Shift :Variable Shift Hours: variable Pass Days: VariablePosting Start Date: Oct 21, 2025Posting End Date: Jan 20, 2026, 4:59:00 AMSalary:$21. 00 - $24. 00Salary Grade:SL1SBU Area:Stony Brook University Hospital
    $24 hourly Auto-Apply 1d ago
  • Support Technician

    Daveandbusters

    Technical support representative job in Westbury, NY

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $18.25 per hour Salary Range: 16 - 18.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-18.3 hourly Auto-Apply 60d+ ago
  • IT Support Technician (NY)

    Wheelhouse It 3.6company rating

    Technical support representative job in Wantagh, NY

    Job DescriptionJoin Our Thriving Team as a Support Technician at WheelHouse IT! Are you passionate about technology and looking to take your IT career to the next level? Do you want to make a real impact, working with a variety of clients and tackling diverse challenges? Look no further! Location: Long Island-based ONLY, with opportunities for on-site and hybrid work. At WheelHouse IT, we're not just solving technical problems, we're creating long-term partnerships and building a future-proof business. As a Support Technician, you'll be at the heart of it all, helping our clients succeed by providing top-tier support, troubleshooting, and innovative solutions. What You'll Do: Support and Grow: You'll be the go-to tech for both remote and on-site client needs. Whether it's fixing an issue or providing expert guidance, you'll be trusted to handle a wide variety of requests. Collaboration and Communication: Work alongside a team that values collaboration. From technical experts to clients who need plain-English solutions, your communication will make the difference. Troubleshoot and Innovate: Every day will present new challenges, and you'll have the opportunity to think outside the box. We encourage fresh ideas and solutions, ensuring you're always growing in your role. Contribute to Bigger Projects: Assist with internal system enhancements, customer-facing environments, and major IT projects when the need arises. No two days are the same! Who You Are: A Problem-Solver: You thrive when faced with challenges and approach every situation with a “can-do” attitude. You're always looking for solutions, not excuses. A Team Player: You know that success is a team effort. Whether you're collaborating with colleagues or interacting with clients, you're all about building strong relationships. A Driven Learner: You're excited about continuous improvement-both personally and professionally. You understand that staying ahead in IT means never stop learning. Customer-Focused: You're always looking for ways to make our clients' lives easier, offering outstanding service with a smile. Why WheelHouse IT? Fast-Paced, Dynamic Environment: No two days are the same! You'll always be on your toes, solving complex problems, and making a difference in our clients' operations. Growth and Development: At WheelHouse IT, we invest in our people. We provide training opportunities and encourage you to level up your skills as we grow together. Inclusive, Fun Team Culture: Our team doesn't just work hard, we also know how to have fun. With a diverse, inclusive, and supportive environment, you'll feel like part of something special. Benefits Package: Comprehensive Medical, Dental, and Vision Insurance 401(k) with a GENEROUS company match Paid Time Off and Company-Sponsored Cell Phone Performance-Based Bonuses Training and Professional Development And more perks that make this a great place to work, learn, and grow! Compensation: $16.50/hr What We're Looking For: Challenge Accepted: You step up when faced with tough problems, always looking for solutions, not excuses. Own It: Mistakes happen. You own them, learn, and move forward. Attention to Detail: Precision is key in everything-from troubleshooting to documenting solutions. Team Player: You collaborate effectively, explaining tech to clients and working with teammates. Continuous Growth: You're driven to improve, learn, and build a solid knowledge base. Epic Personality: You bring positive energy and thrive in a fast-paced environment. Bonus Points For: 1+ year of IT support experience (networking, Microsoft products, Active Directory) Certifications (A+, Network+, or equivalent) Familiarity with MSP environments or tools like LabTech or ConnectWise Powered by JazzHR HwOBHKY2db
    $16.5 hourly 20d ago
  • Technical Support

    Bridgeline Digital, Inc. 4.5company rating

    Technical support representative job in Garden City, NY

    If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities, and thrive on working in a fast-paced, exciting environment, then this opportunity with Bridgeline Digital is for you. Bridgeline Digital, The Digital Engagement Company, and developer of the award-winning Unbound Platform, Hawksearch, and Woorank has an immediate opening for a Technical Support Engineer. Overview As a Technical Support Engineer at Bridgeline Digital, you'll work as part of a small support team in our Garden City, NY office providing technical troubleshooting and how-to assistance to Bridgeline's customers. The ideal candidate will have excellent communications skills and experience in technical support for a software company. Responsibilities: * Customer Support - gathering information about issues with our software, entering tickets into JSM, attempting to resolve issues or answer how-to questions, routing to other departments for resolution, and customer follow-up. * Technical Troubleshooting - gathering information on technical issues such as error messages and logs, analyzing client implementations as well as shared software components to identify defects, attempting to reproduce problems, documenting defect scenarios, diagnosing root causes and providing resolutions or workarounds * Technical Writing - catalog common issues and their resolution for our Knowledgebase Requirements: * Must be authorized to work in the United States on a permanent basis * 4-year college degree or equivalent work experience, preferably in a technical field such as computer science * 1-3+ years' experience working in a customer-facing technical support role * Experience with JSM/JIRA * Experience troubleshooting web-based software issues * Excellent written and verbal communication skills (English), with the ability to explain complex technical problems to non-technical audiences * 1-2 years web development experience (HTML, CSS, JavaScript, XML/XSLT, ASP.NET/C#) a plus * Search, E-commerce, content management, and/or marketing automation experience also a plus Bridgeline Digital Offers: * Competitive base salary and benefits, paid vacation and holidays, 401K, and more * A dynamic, open-minded company with great opportunities for personal development * Work with the newest development and digital engagement technologies · An organization where suggestions are encouraged, and your influence can be felt within the company and Bridgeline's products * Professional development and career advancement opportunities * Inspiring, fast-paced, and flexible environment
    $54k-90k yearly est. 6d ago
  • Customer Support Representative

    Artech Information System 4.8company rating

    Technical support representative job in Hauppauge, NY

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Responsibilities 1. Provides assistance to customers during all phases of the inventory process. 2. Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories. 3. Maintains appropriate response times and abandon rates as defined in the department's goals. 4. Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer. 5. Serves as a liaison to assist client care teammates, account managers, IT and operations staff at all levels to support the needs of the customers. 6. Prepares and enters required client information/requests into department's database to document customer interaction and resolution. 7. Obtains a working knowledge of product functionality/ performance and troubleshooting methodologies to assist clients when they call in for assistance. 8. Maintains a working knowledge of the computer programs currently in use in the department. 9. Performs other duties as assigned. Qualifications Qualifications 1. HS diploma or equivalent level required. 2. Prefer some prior customer service experience. 3. Excellent communications skills. 4. Computer literate; exposure to Windows environment. Additional Information For more information, Please contact Shobha Mishra ************ sent me your resume shobha.mishra ATartechinfo.com
    $37k-47k yearly est. 60d+ ago
  • Audiovisual Support Technician - Weekend

    Stepping Stones Museum for Children 4.2company rating

    Technical support representative job in Norwalk, CT

    The part-time Audiovisual (AV) Support Technician provides essential technical support for the museum's AV systems during public hours, with a primary focus on weekend and event coverage. This position ensures that audiovisual equipment across exhibit spaces, performance venues, and event installations functions smoothly and reliably for visitors and staff. This position serves as the primary AV support role during assigned weekend shifts and public programs, ensuring audiovisual systems remain operational, safe, and visitor-ready. The Audiovisual Support Technician works independently during weekends while following established departmental procedures and escalating issues as needed. The position requires schedule flexibility and a part-time commitment (up to 25 hours per week), including consistent weekend availability and occasional holiday or after-hours event coverage as assigned by management. Position Responsibilities Provide daily AV system support across exhibit spaces, performance venues, and event installations Act as the primary AV support contact during assigned shifts, particularly on weekends Execute system checks and prepare AV setups for performances, parties, and rentals Troubleshoot technical issues with microphones, projectors, soundboards, and digital displays Monitor and respond to AV support requests according to the department's tiered AV support structure, acting as primary weekend support and escalating issues when necessary Ensure all AV systems are operational and ready for public use during museum hours Log daily activities and submit AV support reports to the Senior Manager Maintain equipment inventory and assist with minor repairs and preventative maintenance Complete end-of-shift reports and handoff notes to support weekday AV and Multimedia staff follow-up Participate in departmental planning meetings as scheduled Ensure proper documentation of technical issues and resolutions Maintain a high level of professionalism when assisting with visitor-facing or customer service situations Requirements Minimum Experience/Skills/Certificates: 1-2 years of experience in audiovisual support, live event operations, or technical production Working knowledge of AV systems, including soundboards, projectors, wireless mics, and media players Prior experience in a museum, theme park, entertainment venue, or public experience setting preferred Strong troubleshooting skills and ability to work independently on technical tasks Excellent communication and organizational skills Comfortable working weekends, evenings, and holidays as scheduled Focus on consistently providing quality service to visitors or internal clients; strong interpersonal and collaboration skills with staff, visitors, volunteers, and community partners Creative problem-solving skills with attention to detail Excellent interpersonal skills, professional maturity, adaptability, and self-reliance Self-aware and self-regulating; reads social and emotional cues; demonstrates empathy and active listening with visitors and colleagues Strong relationship builder: Communicates effectively across all organizational levels, manages disagreements constructively, and welcomes feedback to foster trust Consistently demonstrates good judgment and maintains composure in challenging situations Intrinsically motivated with a positive attitude; embraces change, setbacks, and last-minute adjustments with enthusiasm and curiosity Sensitive to diversity, including individuals with physical challenges or special needs Ability to kneel, walk, and/or stand for prolonged periods of time, and load/unload equipment Solid computer skills, including Microsoft Office Suite; proven ability to learn new systems and software
    $34k-38k yearly est. 6d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Bridgeport, CT

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $52k-73k yearly est. 13d ago
  • Technical Support

    Bridgeline 4.5company rating

    Technical support representative job in Garden City, NY

    Job DescriptionSalary: If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities, and thrive on working in a fast-paced, exciting environment, then this opportunity with Bridgeline Digital is for you. Bridgeline Digital, The Digital Engagement Company, and developer of the award-winning Unbound Platform, Hawksearch, and Woorank has an immediate opening for a Technical Support Engineer. Overview As a Technical Support Engineer at Bridgeline Digital, youll work as part of a small support team in our Garden City, NY office providing technical troubleshooting and how-to assistance to Bridgelines customers. The ideal candidate will have excellent communications skills and experience in technical support for a software company. Responsibilities: Customer Support gathering information about issues with our software, entering tickets into JSM, attempting to resolve issues or answer how-to questions, routing to other departments for resolution, and customer follow-up. Technical Troubleshooting gathering information on technical issues such as error messages and logs, analyzing client implementations as well as shared software components to identify defects, attempting to reproduce problems, documenting defect scenarios, diagnosing root causes and providing resolutions or workarounds Technical Writing catalog common issues and their resolution for our Knowledgebase Requirements: Must be authorized to work in the United States on a permanent basis 4-year college degree or equivalent work experience, preferably in a technical field such as computer science 1-3+ years experience working in a customer-facing technical support role Experience with JSM/JIRA Experience troubleshooting web-based software issues Excellent written and verbal communication skills (English), with the ability to explain complex technical problems to non-technical audiences 1-2 years web development experience (HTML, CSS, JavaScript, XML/XSLT, ASP.NET/C#) a plus Search, E-commerce, content management, and/or marketing automation experience also a plus Bridgeline Digital Offers: Competitive base salary and benefits, paid vacation and holidays, 401K, and more A dynamic, open-minded company with great opportunities for personal development Work with the newest development and digital engagement technologies An organization where suggestions are encouraged, and your influence can be felt within the company and Bridgelines products Professional development and career advancement opportunities Inspiring, fast-paced, and flexible environment
    $54k-90k yearly est. 4d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support representative job in Bridgeport, CT

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $52k-73k yearly est. 8d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Stamford, CT?

The average technical support representative in Stamford, CT earns between $25,000 and $55,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Stamford, CT

$37,000
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