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  • Technical Writer

    Integrated Resources 4.5company rating

    Technical writer job in Sanford, NC

    IRI believes in commitment, integrity and strategic workforce solutions. Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow. We've stayed true to our focus of finding qualified and experienced professionals in our specialty areas. Our partner-employers know that they can rely on us to find the right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay true to our commitments of performance and integrity. Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates. We forge partnerships that are meant for the long term and align skills and cultures. At IRI, we know that our success is directly tied to our clients' success. Job Description • Summarize the primary purpose & key accountabilities of the position, including scope of responsibility in 5-7 concise sentences. (i.e. Global vs. Country/Region) It may be helpful to complete this section after you have finished the other sections of the document • Incumbent will assist in the creation, review and revision of documents (SOPs, forms, jobs aids, training material, etc.) and other manufacturing department documents • Incumbent will work with co-workers and supervisors to understand the objective of each document to ensure that all documents contain the required content • Incumbent will interpret information and organize it properly for accuracy, readability and format, while ensuring the proper grammar and spelling is used in all documents • Perform all duties in a manner consistent with site and corporate cGMP, safety, environmental and human resources policies and procedures • In order of importance, list the primary responsibilities critical to the performance of the position • It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required • Edit and format incoming requests for new or revised documents (SOPs, forms, jobs aids, training material, etc.) and assist in tracking each revision through the approval workflow • Provide assistance with development of new and revised documents including suggestions for suitable terminology, content, and format while ensuring that site policies comply with Corporate guidelines • Participate in the bi-annual review of Standard Operating Procedures, forms and other related documents • Complete commitments as assigned to facilitate Corrective Actions/Preventative Actions • Participate in the bi-annual review of Standard Operating Procedures, forms and other related documents • Complete commitments as assigned to facilitate Corrective Actions/Preventative Actions • Assist in maintaining control of documentation to include accurate document history and change revision documentation Organizational Relationships- • Provide the primary groups or key positions that this position will have interaction with as a regular part of the position responsibilities • Include any external interactions as appropriate • There is interaction between site departments • The position also interacts with network customers on an as needed basis o Supply Chain, Manufacturing, Quality, Compliance, Technical Operations o Network Customers Resources Managed- • Financial Accountability • Indicate the Average Budget or Revenue accountability, as applicable • Supervision • Indicate the typical number of Colleagues managed • Include direct & indirect reports, matrix responsibility and or additional resources (i.e. contingent workers), as applicable Qualifications • Bachelor's degree in Science, Communications, or English, with at least 2 years related experience in technical writing, preferably in a pharmaceutical or related environment • AS in Communications or related field with minimum of 5 years related experience in technical writing, preferably in a Biopharmaceutical or other regulated environment • Experience writing SOPs • At least 5 years technical writing experience Technical Skills- • Able to edit documents quickly and efficiently to incorporate required revisions • Develops and applies standardized document formats where applicable • Able to learn and navigate document control and E-Systems to facilitate document routing and approval • Able to effectively proofread documents prepared by self and others for content and others to ensure accuracy • Able to write clearly and concisely with strong English background with excellent grammar, good writing skills and knowledge of sentence structure • Effective active listening skills • Able to translate verbal guidance into precise operating instructions • Adheres to and applies standard document formats while maintaining technical content of new and revised documents • Demonstrates an ability to adapt to shifting priorities, change, stress and to find appropriate balance between needs of the organization, others and self • Incorporates insights of other people into ongoing work • Able to learn and understand pharmaceutical processes in order to design related SOPs • Understanding of cGMP and Safety regulations • Strong organizational and communication skills • Team based collaborative problem solving • Strong understanding of cGMPs Additional Information Thanks Regards Ricky Bansal 732-429-1925
    $58k-80k yearly est. 60d+ ago
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  • ISSJ Intelligence Technical Writer

    Mag 4.6company rating

    Technical writer job in Fayetteville, NC

    (U) Intelligence Technical Writer supports the development andupdating of all intelligence-related capability requirements in conjunction with the J8 requirementdocumentation process. The Technical Writer will serve as the primary action officer from the J2on all technical requirement documentation efforts. The Technical Writer will be physicallyimbedded with the J8 Acquisition Division and will provide integrated support to J8 personnel as prioritized and approved by the Deputy Director for Intelligence (or division-level leadership fromthe Tech, Security, & Support (TSS) Division or the Division for SIGINT/CNE & OSINT (DSCO)in the absence of the Deputy Director. **Essential Duties and Responsibilities** (U) Duties include, but not limited to: + The Technical Writer will have the requisite knowledge tosupport Government representatives in formally documenting the J2 directorates requirements,to include, but not limited to, Initial Capabilities Documents (ICDs), Capability DevelopmentDocuments (CDDs), and Capability Production Document (CPDs). + The Writer will assist inrecommending a Program of Objectives, Achievements, & Milestones (POAM) for eachdocument development or updated effort and will coordinate a meeting schedule to ensure theproject achieves all timelines and deadlines listed in the POAM. + The Technical Writer willassemble and retain all necessary reference documents, liaise with all stakeholders, anddisseminate meeting notes and project updates. + The Technical Writer will provide initialrecommendations and documentation drafts with technical language to accurately depict thekey attributes of the intelligence requirement. + The Technical Writer will review and edit finaldocument versions checking for technical accuracy, overall clarity, and style integrity (akacommon voice). + The Technical Writer will support government representatives during therequirement approval process. The Technical Writer will assist with formal submission throughthe Joint Capabilities Integration and Development System (JCIDS). + The Writer will also preparesupporting products such as white papers, background papers, and briefings in support of keyengagements and final approval through the Special Operations Command RequirementsEvaluation Board (SOCREB) and the Joint Requirements Oversight Council (JROC). + Clearance Required: An Active DoD TS/SCI **Requirements** **(U) Minimum Requirements** Knowledge and Skills + Bachelor's degree or minimum four (4) years of experience working in a professionalenvironment in lieu of a degree. + Experience using Microsoft Office Suite. + Knowledge of the DoD and Intelligence Community (IC). + Excellent verbal and written communication skills. + Ability to grasp complex technical concepts and translate into easily understandable documents. + Must be capable of juggling multiple complex documentation tasks with little or no oversight, while also working effectively within a documentation team to support varying workloads. + Must be comfortable with frequent interaction with site government and contractor personnel as it pertains to the development of technical documentation including user manuals, test plans and procedures, specifications, white papers, and equipment and/or systems training materials and technology description documents + Strong knowledge of the Microsoft Office Suite and other technologies, specifically: MS Word, Power Point, Visio Adobe Professional + SharePoint skills + Some knowledge of Photo Shop (or equivalent photo SW). + Will ideally be familiar with Adobe FrameMaker and PTC Arbor Text. **Special Note** The position is contingent upon candidate's ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements. **Benefits and Compensation** At MAG Aerospace, we value your contributions providing our employees with a robust Total Rewards package that supports your total well-being. Full-time and part-time employees working at least 30 hours a week on a regular basis are eligible to participate in MAG's Total Rewards programs. Our offerings include health, life, disability, financial, and retirement benefits as well as paid leave, professional development, and tuition assistance. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our Total Rewards Program by visiting the Resource page on our Careers site: ********************************** Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $63750 to $106250 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of MAG's total compensation package for employees. **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _NC-Ft. Bragg_ **ID** _2026-8041_ **Work Region** _CONUS_ **Category** _Administrative Support_ **Type** _Regular Full-Time_ **Clearance** _Top Secret/SCI_
    $63.8k-106.3k yearly 8d ago
  • Technical Writer

    Collabera 4.5company rating

    Technical writer job in Raleigh, NC

    Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Position Details: Client: Cisco Systems Job Location: RTP, NC Job Title: Role: Technical Writer III (CSCOJP00040455) Job Duration: 12 -18 months+ The Development Licensing Office at Cisco perform centralized development of a new Cloud-Based Software Licensing Platform, licensing libraries, APIs, and policies. Our Primary Projects include a standardized software plugin that operates in all Cisco products, Test Harness Systems, and on prem License Managers. If you have ever wanted a role that touches EVERYTHING Cisco develops, this is it. This opening is for a person to write technical software manuals, appendices, operating and maintenance instructions. Gather and research information for use in technical documentation. • Strong command of English (business) language a MUST • Prior experience writing Cisco documentation strongly desirable Responsibilities: • Be part of the Agile Scrum Team: attend daily stand-up meetings • Excellent Written and Verbal Communication skills are must. • Document features and requirements for Smart Licensing products • Work with Engineers to covert concepts and work flows into review content • Work with Engineers, Product owners and management to create needed external product documentation Qualifications Current working knowledge and Minimum Requirements: • 7 years of experience writing technical documentation required. • Experience writing technical documentation for software products. • Astoria Content Management System • XMetaL XML Editor • Word, PDF Additional desired skills: • Ability to learn quickly and critically • Previous experience with Cisco product portfolio a plus • Experience working in Agile development environment Additional Information If interested and want to apply, please contact: Rudra Mukherjee ************
    $57k-77k yearly est. 2d ago
  • Rocky Mount NC_Multiple positions_Technical Writer(w2)

    360 It Professionals 3.6company rating

    Technical writer job in Rocky Mount, NC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill multiple positions for Technical Writing role writes, or supports the development of, various technical documents such as: requirements, specifications, test plans, and user manuals. Major Role Responsibilities: Understands validation concepts in order to produce documentation for validated systems; Provides evidence of compliance with legal, business and regulatory requirements; Translates highly technical software functions/features into process driven user friendly materials to support implementation and training of applications; Liaises with clients or developers to gather information; Organizes, synthesizes medical and business literature, and writes clear, accurate reviews of the literature. Creates operational and system qualification documentation in support of Messaging Services implementation. Develops Standard Operating Procedures (SOPs), training materials, and user manuals. Qualifications Years of experience: 1-3 years Additional Information In person interview is acceptable.
    $52k-68k yearly est. 2d ago
  • Skype Interview For Technical Writer in Raleigh NC

    Ask It Consulting

    Technical writer job in Raleigh, NC

    This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Position:Advanced Technical Writer with ServiceNow Exp. Location: Raleigh, NC 27610 Duration: 12 + Months Interview: Either Webcam Interview or In Person Qualifications Proven ServiceNow implementation experience Web applications, networks, protocols and email (SMTP, POP3) Basic understanding of ITIL v3 methodologies Understanding of enterprise IT architecture Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) Impeccable time-management and record keeping A positive can-do attitude & willingness to learn A strong personal commitment to quality service The ability to work independently and with a team LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. Excellent communication Proven technical writing experience Additional Information All your information will be kept confidential according to EEO guidelines. Amrita Sharma Desk Phone: *************** Ext- 735 amrita@)askitc.com
    $56k-79k yearly est. 60d+ ago
  • Intelligence Technical Writer

    Raven Advisory

    Technical writer job in Fayetteville, NC

    Raven Advisory is a leading provider of advanced training solutions, dependable service contract fulfillment, and skilled professional staffing. We empower warfighters with intelligence, skills, and resilience to meet today's operational challenges. Our comprehensive approach ensures that every solution we provide contributes directly to mission success. Position Overview: The Intelligence Technical Writer is critical in supporting the development and formalization of intelligence-related capability requirements within the J2 directorate, in alignment with the Joint Capabilities Integration and Development System (JCIDS). Embedded within the J8 Acquisition Division, the Technical Writer will serve as the primary action officer for all technical documentation efforts to produce high-quality requirement documents such as Initial Capabilities Documents (ICDs), Capability Development Documents (CDDs), and Capability Production Documents (CPDs). This position is contingent upon award. Responsibilities: Support the development and updating of all intelligence-related capability requirements in conjunction with the J8 requirement process. Serve as the primary J2 action officer for all technical requirement documentation efforts in coordination with the J8 Acquisition Division. Have the requisite knowledge to support government representatives in formally documenting the J2 directorates requirements, to include but not limited to, Initial Capabilities Documents (ICDs), Capability Development Documents (CDDs), and Capability Production Document (CPDs). Assist in recommending a Program of Objectives, Achievements, & Milestones (POAM) for each document development or updated effort and will coordinate a meeting schedule to ensure the project achieves all timelines and deadlines listed in the POAM. Assemble and retain all necessary reference documents, liaise with all stakeholders, and disseminate meetings notes and project updates. Provide initial recommendations and documentation drafts with technical language to accurately depict the key attributes of the intelligence requirement. Review and edit final documents versions checking for technical accuracy, overall clarity, and style integrity (aka common voice). Support government representatives during the requirement approval process. Assist with formal submission through the Joint Capabilities Integration and Development System (JCIDS). Prepare supporting products such as white papers, background papers, and briefings in support of key engagements and final approval through the Special Operations Command Requirements Evaluation Board (SOCREB) and the Joint Requirements Oversight Council (JROC). All other duties assigned within the scope of the program. Qualifications: Bachelor's degree in a related field or a minimum of four (4) years of experience working in a professional environment in lieu of a degree. Experience using Microsoft Office Suite. Knowledge of the DoD and Intelligence Community (IC). Excellent verbal and written communication skills. Deep understanding and experience within the USSOCOM Enterprise preferred. Benefits: Salary package Health Benefits 401K
    $56k-78k yearly est. 60d+ ago
  • Technical Writer II

    Linchpin Solutions Inc.

    Technical writer job in Fayetteville, NC

    If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Technical Writer II. Clearance: Active DoD Secret Clearance Work Schedule: Onsite, Full-time, Monday-Friday Role Overview: The Technical Writer II develops and maintains technical and training documentation in support of DoD systems. This role produces manuals, guides, and instructional materials used in operational and training environments. Responsibilities include drafting and editing documentation, coordinating with engineers and trainers, applying CUI markings, and supporting controlled document delivery processes. General Skillset Experience with Microsoft Office Verbal and written communication skills Ability to work both collaboratively and individually Critical Thinking Skills Ability to give presentations and briefings as needed Specific Skillset Proven ability to write clear, concise, and accurate technical documentation Experience developing user guides, test plans, procedures, and technical manuals Familiarity with document control processes and tools (e.g., SharePoint, Confluence) Ability to collaborate effectively with technical and non-technical stakeholders Experience adhering to contract and quality management system (QMS) requirements Knowledge of standards for formatting, style, and documentation templates Ability to manage multiple documentation projects and meet deadlines Requirements Education & Certifications Bachelor's degree in Technical Writing, English, Communications, Computer Science, or related field (preferred) Experience Requirements 4+ years technical writing experience Experience producing DoD or technical documentation Familiarity with CUI marking requirements Build Your Career With Us Linchpin Solutions' professional services organization is committed to delivering qualified candidates that meet or exceed clients' technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team. Career Choices Linchpin's success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Pay Transparency Statement: Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to: Relevant prior work experience Education and certifications Specific skills and competencies Federal Government contract labor categories and wage rates Geographic location While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract. Benefits: In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including: Health, dental, and vision insurance 401(k) plan with company matching Flexible Spending Accounts (FSA) Company-funded disability and life insurance Paid time off (PTO) and company-paid holidays Employee Assistance Program (EAP) Educational assistance and parental leave Please note that the specific benefits and compensation details may vary depending on the employee's position, date of hire, and contract terms. Cyber Security Message Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at ************** if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity. Equal Opportunity Employment Statement We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $56k-78k yearly est. 35d ago
  • Technical Writer

    Lightedge 3.3company rating

    Technical writer job in Raleigh, NC

    Job DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are seeking a Technical Writer to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The Technical Writer partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities: A successful Technical Writer will support Lightedge's documentation and training ecosystem by: Developing and maintaining documentation: Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed. Documenting services and operations: Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows. Supporting technical training development: Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS). Owning documentation standards: Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets. Collaborating with SMEs: Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows. Translating complexity for different audiences: Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness. Managing documentation tools and repositories: Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable. Maintaining the documentation lifecycle: Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum. Ensuring accuracy and quality: Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices. Contributing to cross-team initiatives: Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations. Driving continuous improvement: Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency. Experience: 3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization. Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation. Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content. Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate. Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows. Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity. Familiarity with cloud, networking, security, or data center technologies is strongly preferred. Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus. Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs. Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment. Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial. Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $50k-66k yearly est. 5d ago
  • Technical writer

    Global Channel Management

    Technical writer job in Rocky Mount, NC

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Technical Writing role writes, or supports the development of, various technical documents such as: requirements, specifications, test plans, and user manuals. Major Role Responsibilities: • Understands validation concepts in order to produce documentation for validated systems; • Provides evidence of compliance with legal, business and regulatory requirements; • Translates highly technical software functions/features into process driven user friendly materials to support implementation and training of applications; • Liaises with clients or developers to gather information; and • Organizes, synthesizes medical and business literature, and writes clear, accurate reviews of the literature. • Creates operational and system qualification documentation in support of Messaging Services implementation. Develops Standard Operating Procedures (SOPs), training materials, and user manuals. Years of Experience 2-4 Additional Information $26 hr 6 MONTHS
    $26 hourly 2d ago
  • Technical Writer/ Editor

    Fidelity Innovations

    Technical writer job in Raleigh, NC

    Job Brief: Fidelity Innovations, a high growth small business, focusing on Cyber Security and Technical Services to increase the security posture and operational outcomes of organizations. Fidelity Innovations has an opening for a Technical Writer to join our talented, dynamic team. The key responsibilities for this position include: Responsibilities: Create technical content across multiple documents with competing deadlines Create narrative content for proposal sections and other assignments from scratch based off graphics and/or using “SME interviews” to author prose and validate it with technical system engineers, architects, and other SMEs Perform peer reviews across technical and non-technical documents General domain knowledge of Security and be able to write to capabilities Respond to RFQ/RPS requirements Skills Required: Required Skills Ability to possess and apply expertise on multiple work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks Ability to apply comprehensive knowledge across key tasks and high impact assignments Ability to collect information and synthesize it into comprehensive and logically structured narrative Ability to complete technical and non-technical writing assignments Ability to take initiative and ownership of tasks and writing Excellent writing and analytical skills Superior attention to detail Critical thinking MS Word skills/proficiency Edit for content and clarity general written documents Required Experience Proven writing background Proven record of high achievement and commitment to quality work Proven record of desire and ability to learn new subjects Preferred Experience Bachelor's degree required with minimum of 2 years of related work experience Proven writing background Proven record of high achievement and commitment to quality work Proven record of desire and ability to learn new subjects Please submit a writing sample with your resume and as part of the application process. Fidelity Innovations is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/ Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.
    $49k-67k yearly est. 60d+ ago
  • Need Test Scripts Writer at $32/hr

    Us It Solutions 3.9company rating

    Technical writer job in Durham, NC

    This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. If interested, Kindly call me on 408-766-00 - 00 Ext 431 Job Description Experience and proficiency in using HP test tools including Test Director/Quality Center 9.0 or higher and Quick Test Professional (QTP) 9.5 or higher Experience testing web, GUI, client/server, and database applications. Experience with requirements analysis and automated test cases/script development. Experience with manual or automated testing, testing tools, writing test plans and reviewing test cases. Qualifications Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects. This position is responsible for reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures. Additional Information Thanks & Regards Priya Sharma ************ Ext 431
    $75k-100k yearly est. 60d+ ago
  • Content Writer

    Clarity Legal Group

    Technical writer job in Chapel Hill, NC

    Job Brief: Everything we do is geared toward providing clients extraordinary clarity in the face of the unfamiliar details and challenges of preparing for incapacity or death. Our approach takes the uncertainty out of decisions about estate planning and elder law. Before a client engages our services, we will provide clarity about what is needed, what the options are for preparing more fully, how and when the plan will be delivered and implemented, what will be expected of the client during the process, and what clients will pay us. We prepare prospective clients through education in multiple forms, calculated to make the time clients invest with our lawyers productive and the decision to use our services clear and easy. We give people peace of mind about getting peace of mind. You'll have the opportunity to provide strategic support and direction on high-priority projects. From writing blog posts, website copy, product pages, and longer-form whitepapers, you'll help craft elegant copy that distills complex concepts into clear and actionable language. You'll work with peers across the company to create content, influence our users, and codify standards and documentation for writing. The goal is to help retain our current and attract new customers through the content you create. Responsibilities: Creating content that our audience will read and learn from. We have a high DA that will surface your excellent content on search engines Work with design, product, marketing, and sales to create the words that retain and attract customers Shape (and scribe) our content strategy from newsletters, website copy, social media, and features pages Communicate complex product benefits in ways that speak to our users and help them understand our products Write using best practices for inclusivity and accessibility to reach users worldwide Collaborate with our cybersecurity researchers to ensure their discoveries are easy to understand Skills Required: 3+ years of experience working as a writer, copywriter, or content strategist You have experience in writing long-form and short-form content You have experience in creating content that converts Newsletter and/or social media experience (examples are a plus!) You can embrace the highly technical nature of our products and deliver intuitive solutions to our users Can embrace a fast-paced, iterative work environment Can integrate new tools into your workflow Can provide evidence that your content ranks well What will give you an edge? A desire to build evergreen content, think the Wikipedia of cybersecurity A track record of creating copy that converts An understanding of search intent and engagement signals, topic and funnel depth, and how content decays Experience using Ahrefs, Clearscope, and Accuranker (or equivalents
    $40k-63k yearly est. 60d+ ago
  • Grant and Budget Specialist

    Nc State University 4.0company rating

    Technical writer job in Raleigh, NC

    Preferred Qualifications Prior knowledge of post-award grant administration and budget practices Must be capable of working independently as well as part of a team Work Schedule Monday -Friday , 8:00 am- 5:00 pm
    $29k-35k yearly est. 60d+ ago
  • Technical Writer

    Collabera 4.5company rating

    Technical writer job in Raleigh, NC

    Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Position Details: Client: Cisco Systems Job Location: RTP, NC Job Title: Role: Technical Writer III (CSCOJP00040455) Job Duration: 12 -18 months+ The Development Licensing Office at Cisco perform centralized development of a new Cloud-Based Software Licensing Platform, licensing libraries, APIs, and policies. Our Primary Projects include a standardized software plugin that operates in all Cisco products, Test Harness Systems, and on prem License Managers. If you have ever wanted a role that touches EVERYTHING Cisco develops, this is it. This opening is for a person to write technical software manuals, appendices, operating and maintenance instructions. Gather and research information for use in technical documentation. • Strong command of English (business) language a MUST • Prior experience writing Cisco documentation strongly desirable Responsibilities: • Be part of the Agile Scrum Team: attend daily stand-up meetings • Excellent Written and Verbal Communication skills are must. • Document features and requirements for Smart Licensing products • Work with Engineers to covert concepts and work flows into review content • Work with Engineers, Product owners and management to create needed external product documentation Qualifications Current working knowledge and Minimum Requirements: • 7 years of experience writing technical documentation required. • Experience writing technical documentation for software products. • Astoria Content Management System • XMetaL XML Editor • Word, PDF Additional desired skills: • Ability to learn quickly and critically • Previous experience with Cisco product portfolio a plus • Experience working in Agile development environment Additional Information If interested and want to apply, please contact: Rudra Mukherjee ************
    $57k-77k yearly est. 60d+ ago
  • RTP, NC_IT Technical Writer_ITSM Domain

    360 It Professionals 3.6company rating

    Technical writer job in Raleigh, NC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Technical Writer for IT Service Delivery domain in Raleigh NC. Qualifications Atleast 5 years of relevant experience documenting in developing IT Operational processes and Procedure Additional Information In person interview is acceptable
    $52k-68k yearly est. 60d+ ago
  • Technical Writer

    Lightedge Solutions 3.3company rating

    Technical writer job in Raleigh, NC

    LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are seeking a Technical Writer to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The Technical Writer partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities: A successful Technical Writer will support Lightedge's documentation and training ecosystem by: Developing and maintaining documentation: Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed. Documenting services and operations: Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows. Supporting technical training development: Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS). Owning documentation standards: Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets. Collaborating with SMEs: Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows. Translating complexity for different audiences: Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness. Managing documentation tools and repositories: Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable. Maintaining the documentation lifecycle: Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum. Ensuring accuracy and quality: Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices. Contributing to cross-team initiatives: Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations. Driving continuous improvement: Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency. Experience: 3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization. Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation. Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content. Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate. Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows. Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity. Familiarity with cloud, networking, security, or data center technologies is strongly preferred. Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus. Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs. Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment. Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial. Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
    $50k-66k yearly est. Auto-Apply 35d ago
  • Technical Writer

    Global Channel Management

    Technical writer job in Rocky Mount, NC

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Technical Writer needs Bachelors Degree in a technical field with minimum of 2 years industry experience. Technical Writer requires: Manufacturing Pharmaceutical GMP SOP Validation Technical Writer duties: Understands validation concepts in order to produce documentation for validated systems; \ Provides evidence of compliance with legal, business and regulatory requirements; Translates highly technical software functions/features into process driven user friendly materials to support implementation and training of applications; • Additional Information $26/hr 9 MONTHS
    $26 hourly 60d+ ago
  • Test Scripts Writer

    Us It Solutions 3.9company rating

    Technical writer job in Durham, NC

    We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Title/ Designation: Test Scripts Writer Duration 12 Months Location: Durham, NC Description: Duties include analyzing business requirements for test ability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects. This position is responsible for reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures Qualifications Skills: Experience and proficiency in using HP test tools including Test Director/Quality Center 9.0 or higher and Quick Test Professional (QTP) 9.5 or higher Experience testing web, GUI, client/server, and database applications. Additional Information Experience with requirements analysis and automated test cases/script development Experience with manual or automated testing, testing tools, writing test plans and reviewing test cases.
    $75k-100k yearly est. 60d+ ago
  • Illustrator III

    Linchpin Solutions Inc.

    Technical writer job in Fayetteville, NC

    If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Illustrator III. Clearance: Active DoD Secret Clearance Work Schedule: Onsite, Full-time, Monday-Friday Role Overview: This role supports program execution through either technical illustration or material coordination functions. Illustrators develop graphics for manuals and training products, while Material Expediters support logistics operations through material tracking and coordination. Responsibilities include supporting documentation development or logistics execution, coordinating with program teams, and ensuring timely and accurate deliverables. General Skillset Experience with Microsoft Office Verbal and written communication skills Ability to work both collaboratively and individually Critical Thinking Skills Ability to give presentations and briefings as needed Specific Skillset Proficiency with illustration software such as Adobe Illustrator, AutoCAD, Visio, or similar tools Experience creating detailed technical diagrams, schematics, and exploded views Ability to interpret engineering drawings, technical manuals, and specifications Knowledge of technical illustration standards and best practices Skilled in producing graphics for both print and digital media Ability to maintain and update illustration libraries and templates Experience supporting government or DoD contracts preferred Requirements Education & Certifications Associate's or Bachelor's degree in Graphic Design, Technical Illustration, Drafting, or related field (preferred) Experience Requirements 5-7 years of experience in technical illustration or related roles Relevant experience (illustration, graphics, logistics, or material coordination) Familiarity with technical or logistics documentation Prior experience supporting DoD or Federal Government projects preferred Build Your Career With Us Linchpin Solutions' professional services organization is committed to delivering qualified candidates that meet or exceed clients' technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team. Career Choices Linchpin's success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Pay Transparency Statement: Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to: Relevant prior work experience Education and certifications Specific skills and competencies Federal Government contract labor categories and wage rates Geographic location While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract. Benefits: In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including: Health, dental, and vision insurance 401(k) plan with company matching Flexible Spending Accounts (FSA) Company-funded disability and life insurance Paid time off (PTO) and company-paid holidays Employee Assistance Program (EAP) Educational assistance and parental leave Please note that the specific benefits and compensation details may vary depending on the employee's position, date of hire, and contract terms. Cyber Security Message Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at ************** if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity. Equal Opportunity Employment Statement We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $32k-59k yearly est. 35d ago
  • Test Scripts Writer

    Ask It Consulting

    Technical writer job in Durham, NC

    NC FAST P4 Test Scripts Writer Duration :12 + Months Rate : $28/hr on C2C Short Description: NC FAST requires the services of 2 Test Scripts Writers to support development and implementation of NC FAST Project 4 modules. Complete Description: The NC Department of Health and Human Services seeks contractor resources to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Test Scripts Writer. Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects. This position is responsible for reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures. Additional Information All your information will be kept confidential according to EEO guidelines.
    $28 hourly 60d+ ago

Learn more about technical writer jobs

How much does a technical writer earn in Garner, NC?

The average technical writer in Garner, NC earns between $48,000 and $91,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.

Average technical writer salary in Garner, NC

$66,000

What are the biggest employers of Technical Writers in Garner, NC?

The biggest employers of Technical Writers in Garner, NC are:
  1. VTech
  2. Infojini
  3. Collabera
  4. LightEdge Solutions
  5. US IT Solutions
  6. 360 IT Professionals
  7. Schneider Electric Industrial Services
  8. ITW
  9. Martin Marietta
  10. Ask It Consulting
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