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Telephone claims representative vs certified medical technician

The differences between telephone claims representatives and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a telephone claims representative, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a telephone claims representative has an average salary of $42,400, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a telephone claims representative include PIP, litigation and coverage issues. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Telephone claims representative vs certified medical technician overview

Telephone Claims RepresentativeCertified Medical Technician
Yearly salary$42,400$38,859
Hourly rate$20.38$18.68
Growth rate-3%5%
Number of jobs14,218164,424
Job satisfaction--
Most common degreeBachelor's Degree, 75%Bachelor's Degree, 28%
Average age4444
Years of experience412

Telephone claims representative vs certified medical technician salary

Telephone claims representatives and certified medical technicians have different pay scales, as shown below.

Telephone Claims RepresentativeCertified Medical Technician
Average salary$42,400$38,859
Salary rangeBetween $31,000 And $57,000Between $28,000 And $53,000
Highest paying City-Denton, TX
Highest paying state-Alaska
Best paying company-Favorite Healthcare Staffing
Best paying industry-Health Care

Differences between telephone claims representative and certified medical technician education

There are a few differences between a telephone claims representative and a certified medical technician in terms of educational background:

Telephone Claims RepresentativeCertified Medical Technician
Most common degreeBachelor's Degree, 75%Bachelor's Degree, 28%
Most common majorBusinessNursing
Most common college-University of Connecticut

Telephone claims representative vs certified medical technician demographics

Here are the differences between telephone claims representatives' and certified medical technicians' demographics:

Telephone Claims RepresentativeCertified Medical Technician
Average age4444
Gender ratioMale, 37.5% Female, 62.5%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage11%8%

Differences between telephone claims representative and certified medical technician duties and responsibilities

Telephone claims representative example responsibilities.

  • Investigate, evaluate, and manage call to complete coverage analysis confirming or denying coverage using Xactimate estimating software.
  • Draft contentions for arbitration and submit evidence to support those contentions.
  • Negotiate liability with other insurance companies when possible, review files and documents for arbitration process.
  • Complete field inspection of losses including accurate scope of damages, photographic evidence collection, written estimates utilizing Xactimate estimating software.
  • Set up payment arrangements with the at-fault party that cause harmed to the GEICO insure.

Certified medical technician example responsibilities.

  • Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
  • Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
  • Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
  • Perform first aid and apply CPR when necessary.
  • Perform first aid or CPR during medical emergencies until paramedics arrive.
  • Assist the residents in their ADL needs and prepare their meals.
    • Show more

Telephone claims representative vs certified medical technician skills

Common telephone claims representative skills
  • PIP, 26%
  • Litigation, 26%
  • Coverage Issues, 10%
  • Bodily Injury Claims, 8%
  • Customer Service, 7%
  • Process Claims, 3%
Common certified medical technician skills
  • Patients, 17%
  • Vital Signs, 12%
  • CPR, 8%
  • Administer Medications, 7%
  • Resident Care, 6%
  • HIPAA, 6%

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Updated January 8, 2025

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