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Telephone order clerk vs order desk clerk

The differences between telephone order clerks and order desk clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone order clerk and an order desk clerk. Additionally, a telephone order clerk has an average salary of $36,409, which is higher than the $33,895 average annual salary of an order desk clerk.

The top three skills for a telephone order clerk include customer service, and . The most important skills for an order desk clerk are data entry, customer service, and order desk.

Telephone order clerk vs order desk clerk overview

Telephone Order ClerkOrder Desk Clerk
Yearly salary$36,409$33,895
Hourly rate$17.50$16.30
Growth rate--
Number of jobs82,502105,941
Job satisfaction--
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 36%
Average age4343
Years of experience22

Telephone order clerk vs order desk clerk salary

Telephone order clerks and order desk clerks have different pay scales, as shown below.

Telephone Order ClerkOrder Desk Clerk
Average salary$36,409$33,895
Salary rangeBetween $25,000 And $52,000Between $27,000 And $42,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between telephone order clerk and order desk clerk education

There are a few differences between a telephone order clerk and an order desk clerk in terms of educational background:

Telephone Order ClerkOrder Desk Clerk
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common college--

Telephone order clerk vs order desk clerk demographics

Here are the differences between telephone order clerks' and order desk clerks' demographics:

Telephone Order ClerkOrder Desk Clerk
Average age4343
Gender ratioMale, 19.4% Female, 80.6%Male, 31.8% Female, 68.2%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between telephone order clerk and order desk clerk duties and responsibilities

Telephone order clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.
  • Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.

Order desk clerk example responsibilities.

  • Verify private insurance, Medicare, and Medicaid; including advantage plans.
  • Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
  • Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Telephone order clerk vs order desk clerk skills

Common telephone order clerk skills
  • Customer Service, 100%
Common order desk clerk skills
  • Data Entry, 18%
  • Customer Service, 16%
  • Order Desk, 16%
  • Customer Orders, 10%
  • Order Entry, 7%
  • Purchase Orders, 5%

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