Telephone order clerk vs order entry representative

The differences between telephone order clerks and order entry representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone order clerk and an order entry representative. Additionally, a telephone order clerk has an average salary of $36,409, which is higher than the $34,443 average annual salary of an order entry representative.

The top three skills for a telephone order clerk include customer service, and . The most important skills for an order entry representative are order entry, data entry, and customer service.

Telephone order clerk vs order entry representative overview

	Telephone Order Clerk	Order Entry Representative
Yearly salary	$36,409	$34,443
Hourly rate	$17.50	$16.56
Growth rate	-	-
Number of jobs	82,502	123,220
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Bachelor's Degree, 37%
Average age	43	43
Years of experience	2	2

Telephone order clerk vs order entry representative salary

Telephone order clerks and order entry representatives have different pay scales, as shown below.

	Telephone Order Clerk	Order Entry Representative
Average salary	$36,409	$34,443
Salary range	Between $25,000 And $52,000	Between $28,000 And $42,000
Highest paying City	-	Cambridge, MA
Highest paying state	-	Rhode Island
Best paying company	-	Simpson Manufacturing Co
Best paying industry	-	Construction

Differences between telephone order clerk and order entry representative education

There are a few differences between a telephone order clerk and an order entry representative in terms of educational background:

	Telephone Order Clerk	Order Entry Representative
Most common degree	High School Diploma, 38%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Telephone order clerk vs order entry representative demographics

Here are the differences between telephone order clerks' and order entry representatives' demographics:

	Telephone Order Clerk	Order Entry Representative
Average age	43	43
Gender ratio	Male, 19.4% Female, 80.6%	Male, 26.4% Female, 73.6%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between telephone order clerk and order entry representative duties and responsibilities

Telephone order clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.

Order entry representative example responsibilities.

Manage Facebook and patient communication programs.
Create and maintain records of sales and assets in Microsoft GP, CRM, Salesforce and the SolidWorks VRC.
Key numeric and alphabetic characters into the AS400 system.
Contribute extensive UAT for new regional ERP launch and enhancements.
Handle high call volume during the transition of an ERP system.
Resolve outstanding issues with sales and finance to expedite cohesive bookings.

Telephone order clerk vs order entry representative skills

Common telephone order clerk skills

Customer Service, 100%

Common order entry representative skills

Order Entry, 15%
Data Entry, 14%
Customer Service, 12%
Order Processing, 8%
Customer Satisfaction, 7%
Inbound Calls, 6%

Telephone Order Clerk vs. similar jobs

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Office and Administrative Industry
Telephone Order Clerk
Telephone Order Clerk vs Order Entry Representative

Updated January 8, 2025

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