Telephone order clerk vs order expediter

The differences between telephone order clerks and order expediters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone order clerk and an order expediter. Additionally, a telephone order clerk has an average salary of $36,409, which is higher than the $35,997 average annual salary of an order expediter.

The top three skills for a telephone order clerk include customer service, and . The most important skills for an order expediter are delivery dates, purchase orders, and expedite.

Telephone order clerk vs order expediter overview

	Telephone Order Clerk	Order Expediter
Yearly salary	$36,409	$35,997
Hourly rate	$17.50	$17.31
Growth rate	-	-
Number of jobs	82,502	15,934
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Bachelor's Degree, 38%
Average age	43	43
Years of experience	2	2

Telephone order clerk vs order expediter salary

Telephone order clerks and order expediters have different pay scales, as shown below.

	Telephone Order Clerk	Order Expediter
Average salary	$36,409	$35,997
Salary range	Between $25,000 And $52,000	Between $28,000 And $45,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between telephone order clerk and order expediter education

There are a few differences between a telephone order clerk and an order expediter in terms of educational background:

	Telephone Order Clerk	Order Expediter
Most common degree	High School Diploma, 38%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	-

Telephone order clerk vs order expediter demographics

Here are the differences between telephone order clerks' and order expediters' demographics:

	Telephone Order Clerk	Order Expediter
Average age	43	43
Gender ratio	Male, 19.4% Female, 80.6%	Male, 44.1% Female, 55.9%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between telephone order clerk and order expediter duties and responsibilities

Telephone order clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.

Order expediter example responsibilities.

Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
Develop custom forms and reports using XML publisher, discoverer reports.
Maintain IVR (interactive voice response) system's use as required by customer.
Respond to all inquiries via telephone, fax, written correspondence, e-mail and EDI.
Investigate and resolve issues with orders that show up in error in the automated fallout system.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.

Telephone order clerk vs order expediter skills

Common telephone order clerk skills

Customer Service, 100%

Common order expediter skills

Delivery Dates, 19%
Purchase Orders, 17%
Expedite, 12%
Place Orders, 9%
AS400, 9%
Open Orders, 6%

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Office and Administrative Industry
Telephone Order Clerk
Telephone Order Clerk vs Order Expediter

Updated January 8, 2025

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