Telephone order clerk vs order management representative

The differences between telephone order clerks and order management representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone order clerk and an order management representative. Additionally, an order management representative has an average salary of $38,236, which is higher than the $36,409 average annual salary of a telephone order clerk.

The top three skills for a telephone order clerk include customer service, and . The most important skills for an order management representative are order entry, purchase orders, and customer service.

Telephone order clerk vs order management representative overview

	Telephone Order Clerk	Order Management Representative
Yearly salary	$36,409	$38,236
Hourly rate	$17.50	$18.38
Growth rate	-	-
Number of jobs	82,502	146,936
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Bachelor's Degree, 58%
Average age	43	43
Years of experience	2	2

Telephone order clerk vs order management representative salary

Telephone order clerks and order management representatives have different pay scales, as shown below.

	Telephone Order Clerk	Order Management Representative
Average salary	$36,409	$38,236
Salary range	Between $25,000 And $52,000	Between $26,000 And $56,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between telephone order clerk and order management representative education

There are a few differences between a telephone order clerk and an order management representative in terms of educational background:

	Telephone Order Clerk	Order Management Representative
Most common degree	High School Diploma, 38%	Bachelor's Degree, 58%
Most common major	Business	Business
Most common college	-	-

Telephone order clerk vs order management representative demographics

Here are the differences between telephone order clerks' and order management representatives' demographics:

	Telephone Order Clerk	Order Management Representative
Average age	43	43
Gender ratio	Male, 19.4% Female, 80.6%	Male, 27.3% Female, 72.7%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between telephone order clerk and order management representative duties and responsibilities

Telephone order clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.

Order management representative example responsibilities.

Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
Process return merchandise authorization forms (RMA) from Eaton distributors and affiliates worldwide.
Process returns (RMA's) track the reworks, and advise the customers of status.
Coordinate product deliveries and logistics from company factory and vendors to customer to ensure all products are deliver on time.
Verify medicaid waive eligibility for non-emergency transportation.
Develop and assist in the implementation of the NAFTA certificate process which help the factory to comply with this export requirement.

Telephone order clerk vs order management representative skills

Common telephone order clerk skills

Customer Service, 100%

Common order management representative skills

Order Entry, 12%
Purchase Orders, 10%
Customer Service, 8%
CRM, 7%
Inbound Calls, 7%
Data Entry, 6%

Telephone Order Clerk vs. similar jobs

Telephone Order Clerk related careers

Telephone Order Clerk related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Telephone Order Clerk
Telephone Order Clerk vs Order Management Representative

Updated January 8, 2025

Browse office and administrative jobs