Telephone order clerk vs order management specialist

The differences between telephone order clerks and order management specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone order clerk and an order management specialist. Additionally, an order management specialist has an average salary of $37,456, which is higher than the $36,409 average annual salary of a telephone order clerk.

The top three skills for a telephone order clerk include customer service, and . The most important skills for an order management specialist are customer service, order entry, and logistics.

Telephone order clerk vs order management specialist overview

	Telephone Order Clerk	Order Management Specialist
Yearly salary	$36,409	$37,456
Hourly rate	$17.50	$18.01
Growth rate	-	-
Number of jobs	82,502	102,332
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Bachelor's Degree, 60%
Average age	43	43
Years of experience	2	2

Telephone order clerk vs order management specialist salary

Telephone order clerks and order management specialists have different pay scales, as shown below.

	Telephone Order Clerk	Order Management Specialist
Average salary	$36,409	$37,456
Salary range	Between $25,000 And $52,000	Between $23,000 And $59,000
Highest paying City	-	Norwood, MA
Highest paying state	-	Connecticut
Best paying company	-	IBM
Best paying industry	-	Health Care

Differences between telephone order clerk and order management specialist education

There are a few differences between a telephone order clerk and an order management specialist in terms of educational background:

	Telephone Order Clerk	Order Management Specialist
Most common degree	High School Diploma, 38%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	-	-

Telephone order clerk vs order management specialist demographics

Here are the differences between telephone order clerks' and order management specialists' demographics:

	Telephone Order Clerk	Order Management Specialist
Average age	43	43
Gender ratio	Male, 19.4% Female, 80.6%	Male, 39.5% Female, 60.5%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between telephone order clerk and order management specialist duties and responsibilities

Telephone order clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.

Order management specialist example responsibilities.

Manage raw material, MRO and service purchasing requirements for existing product lines, and new product development.
Implement several cost reduction strategies for contract labor, including an RFQ for a vendor manage contract labor program.
Facilitate and lead all backlog and operations reviews with sales, manufacturing and logistics increasing communication among groups
Dispatch all TL's and LTL loads.
Issue credits (CVC, SHT, markdowns) through As400.
Prepare bid documents (RFI's, RFP's, etc.

Telephone order clerk vs order management specialist skills

Common telephone order clerk skills

Customer Service, 100%

Common order management specialist skills

Customer Service, 21%
Order Entry, 9%
Logistics, 7%
Customer Orders, 6%
CRM, 5%
Purchase Orders, 5%

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Office and Administrative Industry
Telephone Order Clerk
Telephone Order Clerk vs Order Management Specialist

Updated January 8, 2025

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