Telephone order clerk vs order processing specialist

The differences between telephone order clerks and order processing specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone order clerk and an order processing specialist. Additionally, an order processing specialist has an average salary of $37,540, which is higher than the $36,409 average annual salary of a telephone order clerk.

The top three skills for a telephone order clerk include customer service, and . The most important skills for an order processing specialist are customer service, data entry, and purchase orders.

Telephone order clerk vs order processing specialist overview

	Telephone Order Clerk	Order Processing Specialist
Yearly salary	$36,409	$37,540
Hourly rate	$17.50	$18.05
Growth rate	-	-
Number of jobs	82,502	46,043
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Bachelor's Degree, 39%
Average age	43	43
Years of experience	2	2

Telephone order clerk vs order processing specialist salary

Telephone order clerks and order processing specialists have different pay scales, as shown below.

	Telephone Order Clerk	Order Processing Specialist
Average salary	$36,409	$37,540
Salary range	Between $25,000 And $52,000	Between $26,000 And $52,000
Highest paying City	-	Mahwah, NJ
Highest paying state	-	Rhode Island
Best paying company	-	Schneider Electric Industrial Services
Best paying industry	-	Health Care

Differences between telephone order clerk and order processing specialist education

There are a few differences between a telephone order clerk and an order processing specialist in terms of educational background:

	Telephone Order Clerk	Order Processing Specialist
Most common degree	High School Diploma, 38%	Bachelor's Degree, 39%
Most common major	Business	Business
Most common college	-	-

Telephone order clerk vs order processing specialist demographics

Here are the differences between telephone order clerks' and order processing specialists' demographics:

	Telephone Order Clerk	Order Processing Specialist
Average age	43	43
Gender ratio	Male, 19.4% Female, 80.6%	Male, 29.7% Female, 70.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between telephone order clerk and order processing specialist duties and responsibilities

Telephone order clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.

Order processing specialist example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Review order enter by other CSR's and correct orders as needed.
Create invoices, process return requests, issue RMA's, provide order status.
Forward customer relate issues to appropriate CSR, enter all quotes into the system in a timely manner.
Process payroll transactions timely and accurately which result in being cost-effective.
Provide ancillary support including vendor payroll, vendor processing and payment acquisition.

Telephone order clerk vs order processing specialist skills

Common telephone order clerk skills

Customer Service, 100%

Common order processing specialist skills

Customer Service, 14%
Data Entry, 13%
Purchase Orders, 10%
Order Entry, 9%
Inbound Calls, 7%
Sales Orders, 6%

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Office and Administrative Industry
Telephone Order Clerk
Telephone Order Clerk vs Order Processing Specialist

Updated January 8, 2025

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