Telephone order clerk vs order specialist

The differences between telephone order clerks and order specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone order clerk and an order specialist. Additionally, a telephone order clerk has an average salary of $36,409, which is higher than the $35,107 average annual salary of an order specialist.

The top three skills for a telephone order clerk include customer service, and . The most important skills for an order specialist are order entry, purchase orders, and data entry.

Telephone order clerk vs order specialist overview

	Telephone Order Clerk	Order Specialist
Yearly salary	$36,409	$35,107
Hourly rate	$17.50	$16.88
Growth rate	-	-
Number of jobs	82,502	193,329
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Bachelor's Degree, 44%
Average age	43	43
Years of experience	2	2

Telephone order clerk vs order specialist salary

Telephone order clerks and order specialists have different pay scales, as shown below.

	Telephone Order Clerk	Order Specialist
Average salary	$36,409	$35,107
Salary range	Between $25,000 And $52,000	Between $26,000 And $46,000
Highest paying City	-	Cranston, RI
Highest paying state	-	New Hampshire
Best paying company	-	Chemonics
Best paying industry	-	Health Care

Differences between telephone order clerk and order specialist education

There are a few differences between a telephone order clerk and an order specialist in terms of educational background:

	Telephone Order Clerk	Order Specialist
Most common degree	High School Diploma, 38%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	-

Telephone order clerk vs order specialist demographics

Here are the differences between telephone order clerks' and order specialists' demographics:

	Telephone Order Clerk	Order Specialist
Average age	43	43
Gender ratio	Male, 19.4% Female, 80.6%	Male, 34.8% Female, 65.2%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between telephone order clerk and order specialist duties and responsibilities

Telephone order clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.

Order specialist example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Provide information to prospective clients regarding ADP's products and services.
Work with clients, sales staff and service department to ensure a smooth transition to ADP services.
Collaborate with cross-functional teams, including logistics, direct imports, global sourcing, and transportation to provide accurate product distribution.
Coordinate with provisioning for lease facilities and number portability.
Provide provisioning support/work order management and guidance to clients VOIP customers.

Telephone order clerk vs order specialist skills

Common telephone order clerk skills

Customer Service, 100%

Common order specialist skills

Order Entry, 15%
Purchase Orders, 11%
Data Entry, 10%
Logistics, 8%
Customer Orders, 7%
Troubleshoot, 3%

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Office and Administrative Industry
Telephone Order Clerk
Telephone Order Clerk vs Order Specialist

Updated January 8, 2025

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