Telephone order clerk vs service order clerk

The differences between telephone order clerks and service order clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone order clerk and a service order clerk. Additionally, a telephone order clerk has an average salary of $36,409, which is higher than the $32,890 average annual salary of a service order clerk.

The top three skills for a telephone order clerk include customer service, and . The most important skills for a service order clerk are data entry, purchase orders, and order entry.

Telephone order clerk vs service order clerk overview

	Telephone Order Clerk	Service Order Clerk
Yearly salary	$36,409	$32,890
Hourly rate	$17.50	$15.81
Growth rate	-	-
Number of jobs	82,502	84,974
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Associate Degree, 31%
Average age	43	43
Years of experience	2	2

Telephone order clerk vs service order clerk salary

Telephone order clerks and service order clerks have different pay scales, as shown below.

	Telephone Order Clerk	Service Order Clerk
Average salary	$36,409	$32,890
Salary range	Between $25,000 And $52,000	Between $25,000 And $42,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between telephone order clerk and service order clerk education

There are a few differences between a telephone order clerk and a service order clerk in terms of educational background:

	Telephone Order Clerk	Service Order Clerk
Most common degree	High School Diploma, 38%	Associate Degree, 31%
Most common major	Business	Business
Most common college	-	-

Telephone order clerk vs service order clerk demographics

Here are the differences between telephone order clerks' and service order clerks' demographics:

	Telephone Order Clerk	Service Order Clerk
Average age	43	43
Gender ratio	Male, 19.4% Female, 80.6%	Male, 12.2% Female, 87.8%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between telephone order clerk and service order clerk duties and responsibilities

Telephone order clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.

Service order clerk example responsibilities.

Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Telephone order clerk vs service order clerk skills

Common telephone order clerk skills

Customer Service, 100%

Common service order clerk skills

Data Entry, 68%
Purchase Orders, 7%
Order Entry, 5%
Computer System, 3%
Customer Orders, 3%
Outbound Calls, 2%

Telephone Order Clerk vs. similar jobs

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Office and Administrative Industry
Telephone Order Clerk
Telephone Order Clerk vs Service Order Clerk

Updated January 8, 2025

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