Transportation dispatcher vs crew dispatcher

The differences between transportation dispatchers and crew dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a transportation dispatcher and a crew dispatcher. Additionally, a crew dispatcher has an average salary of $38,017, which is higher than the $36,218 average annual salary of a transportation dispatcher.

The top three skills for a transportation dispatcher include customer service, patients and data entry. The most important skills for a crew dispatcher are payroll, labor agreements, and conductors.

Transportation dispatcher vs crew dispatcher overview

	Transportation Dispatcher	Crew Dispatcher
Yearly salary	$36,218	$38,017
Hourly rate	$17.41	$18.28
Growth rate	-8%	-
Number of jobs	12,205	67,724
Job satisfaction	-	-
Most common degree	High School Diploma, 31%	Bachelor's Degree, 52%
Average age	43	43
Years of experience	2	2

Transportation dispatcher vs crew dispatcher salary

Transportation dispatchers and crew dispatchers have different pay scales, as shown below.

	Transportation Dispatcher	Crew Dispatcher
Average salary	$36,218	$38,017
Salary range	Between $28,000 And $46,000	Between $22,000 And $63,000
Highest paying City	Paramus, NJ	San Diego, CA
Highest paying state	Alaska	Connecticut
Best paying company	Northrop Grumman	Canadian Pacific Railway
Best paying industry	Manufacturing	Transportation

Differences between transportation dispatcher and crew dispatcher education

There are a few differences between a transportation dispatcher and a crew dispatcher in terms of educational background:

	Transportation Dispatcher	Crew Dispatcher
Most common degree	High School Diploma, 31%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Transportation dispatcher vs crew dispatcher demographics

Here are the differences between transportation dispatchers' and crew dispatchers' demographics:

	Transportation Dispatcher	Crew Dispatcher
Average age	43	43
Gender ratio	Male, 45.9% Female, 54.1%	Male, 46.9% Female, 53.1%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between transportation dispatcher and crew dispatcher duties and responsibilities

Transportation dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Monitor and report various GPS routes, road and weather conditions.
Work with different lines of accounting (LOA) for DTS and PCS transactions.
Keep track of all drivers on the road and delivery times and departure times through GPS tracking.
Schedule and coordinate HVAC technician's daily activities, part requisitions, and deliver detail customer information for technicians.
Determine the nature of the call and deploy the proper medical units and equipment need within the contracted eta time standards.

Crew dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Prepare crew assignment reports for each shift for distribution to payroll and transportation supervisors.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Transportation dispatcher vs crew dispatcher skills

Common transportation dispatcher skills

Customer Service, 33%
Patients, 17%
Data Entry, 9%
Patient Care, 6%
Patient Transport, 5%
CPR, 4%

Common crew dispatcher skills

Payroll, 19%
Labor Agreements, 16%
Conductors, 13%
FRA, 8%
Train Crews, 6%
Crew Travel, 5%

Transportation Dispatcher vs. similar jobs

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Transportation Dispatcher
Transportation Dispatcher vs Crew Dispatcher

Updated January 8, 2025

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