Transportation dispatcher vs maintenance dispatcher

Differences between transportation dispatcher and maintenance dispatcher duties and responsibilities

Transportation dispatcher example responsibilities.

• Manage customer service satisfaction by providing update eta and location of drivers.
• Monitor and report various GPS routes, road and weather conditions.
• Work with different lines of accounting (LOA) for DTS and PCS transactions.
• Keep track of all drivers on the road and delivery times and departure times through GPS tracking.
• Schedule and coordinate HVAC technician's daily activities, part requisitions, and deliver detail customer information for technicians.
• Determine the nature of the call and deploy the proper medical units and equipment need within the contracted eta time standards.
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Maintenance dispatcher example responsibilities.

• Manage long-term working relationships with many local service providers including professional septic, plumbing, electrical and HVAC providers.
• Enter service calls, work completion, requisitions and payroll on computer.
• Record service order information in the MAXIMO database.
• Confirm hours work, sick leave availability, and vacation used for payroll purposes.
• Sole responsibilities include sustaining organization and cleanliness as well as developing and maintaining positive relationship with management and residents.
• Help with POS when need.
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