Transportation dispatcher vs receiver dispatcher

The differences between transportation dispatchers and receiver dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a transportation dispatcher and a receiver dispatcher. Additionally, a receiver dispatcher has an average salary of $42,822, which is higher than the $36,218 average annual salary of a transportation dispatcher.

The top three skills for a transportation dispatcher include customer service, patients and data entry. The most important skills for a receiver dispatcher are customer service, inbound calls, and CAD.

Transportation dispatcher vs receiver dispatcher overview

	Transportation Dispatcher	Receiver Dispatcher
Yearly salary	$36,218	$42,822
Hourly rate	$17.41	$20.59
Growth rate	-8%	-8%
Number of jobs	12,205	11,072
Job satisfaction	-	-
Most common degree	High School Diploma, 31%	High School Diploma, 31%
Average age	43	43
Years of experience	2	2

Transportation dispatcher vs receiver dispatcher salary

Transportation dispatchers and receiver dispatchers have different pay scales, as shown below.

	Transportation Dispatcher	Receiver Dispatcher
Average salary	$36,218	$42,822
Salary range	Between $28,000 And $46,000	Between $24,000 And $75,000
Highest paying City	Paramus, NJ	-
Highest paying state	Alaska	-
Best paying company	Northrop Grumman	-
Best paying industry	Manufacturing	-

Differences between transportation dispatcher and receiver dispatcher education

There are a few differences between a transportation dispatcher and a receiver dispatcher in terms of educational background:

	Transportation Dispatcher	Receiver Dispatcher
Most common degree	High School Diploma, 31%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Transportation dispatcher vs receiver dispatcher demographics

Here are the differences between transportation dispatchers' and receiver dispatchers' demographics:

	Transportation Dispatcher	Receiver Dispatcher
Average age	43	43
Gender ratio	Male, 45.9% Female, 54.1%	Male, 29.3% Female, 70.7%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between transportation dispatcher and receiver dispatcher duties and responsibilities

Transportation dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Monitor and report various GPS routes, road and weather conditions.
Work with different lines of accounting (LOA) for DTS and PCS transactions.
Keep track of all drivers on the road and delivery times and departure times through GPS tracking.
Schedule and coordinate HVAC technician's daily activities, part requisitions, and deliver detail customer information for technicians.
Determine the nature of the call and deploy the proper medical units and equipment need within the contracted eta time standards.

Receiver dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Give members prompt updates and eta's.
Dispatch plumbers and HVAC techs to their calls and assist with directions.
Apply credit, check and cash payments to invoices into Acowin and Quickbooks.
Promote safety guidelines with accident awareness statistics and training for drivers and HVAC techs.
Advise members of AAA products and services such as mobile battery replacement and windshield repair.

Transportation dispatcher vs receiver dispatcher skills

Common transportation dispatcher skills

Customer Service, 33%
Patients, 17%
Data Entry, 9%
Patient Care, 6%
Patient Transport, 5%
CPR, 4%

Common receiver dispatcher skills

Customer Service, 21%
Inbound Calls, 9%
CAD, 9%
Telephone Calls, 8%
Payroll, 7%
Service Calls, 5%

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Office and Administrative Industry
Transportation Dispatcher
Transportation Dispatcher vs Receiver Dispatcher

Updated January 8, 2025

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