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Transportation dispatcher vs security dispatcher

The differences between transportation dispatchers and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a transportation dispatcher and a security dispatcher. Additionally, a transportation dispatcher has an average salary of $36,218, which is higher than the $33,347 average annual salary of a security dispatcher.

The top three skills for a transportation dispatcher include customer service, patients and data entry. The most important skills for a security dispatcher are customer service, patients, and patrol.

Transportation dispatcher vs security dispatcher overview

Transportation DispatcherSecurity Dispatcher
Yearly salary$36,218$33,347
Hourly rate$17.41$16.03
Growth rate-8%3%
Number of jobs12,20582,349
Job satisfaction--
Most common degreeHigh School Diploma, 31%High School Diploma, 33%
Average age4343
Years of experience22

What does a transportation dispatcher do?

A Transportation Dispatcher's job is to coordinate the transportation of goods by trucks with suppliers, drivers, etc. He/She schedules drivers for pickups and deliveries on specific routes. He/She maintains up-to-date records and reviews the driver log to check for violations and errors. As a Transportation Dispatcher, you will basically act as the middle man between several units and people. You will be required to always be in communication with the maintenance team to see which vehicles are ready for use and when the out-of-service ones will be returned to the fleet.

What does a security dispatcher do?

Security Dispatcher are responsible for maintaining records, monitoring staff and equipment location, handling communications with various areas, and information personnel about traffic issues. They must be excellent in communication, decision making, listening, ability to multitask, speech clarity, accuracy, time management, and computer operation. These are the skills that a security dispatcher must have in order to accomplish their responsibilities.

Transportation dispatcher vs security dispatcher salary

Transportation dispatchers and security dispatchers have different pay scales, as shown below.

Transportation DispatcherSecurity Dispatcher
Average salary$36,218$33,347
Salary rangeBetween $28,000 And $46,000Between $26,000 And $41,000
Highest paying CityParamus, NJBellevue, WA
Highest paying stateAlaskaAlaska
Best paying companyNorthrop GrummanBrigham and Women's Hospital
Best paying industryManufacturingHospitality

Differences between transportation dispatcher and security dispatcher education

There are a few differences between a transportation dispatcher and a security dispatcher in terms of educational background:

Transportation DispatcherSecurity Dispatcher
Most common degreeHigh School Diploma, 31%High School Diploma, 33%
Most common majorBusinessCriminal Justice
Most common college--

Transportation dispatcher vs security dispatcher demographics

Here are the differences between transportation dispatchers' and security dispatchers' demographics:

Transportation DispatcherSecurity Dispatcher
Average age4343
Gender ratioMale, 45.9% Female, 54.1%Male, 43.0% Female, 57.0%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between transportation dispatcher and security dispatcher duties and responsibilities

Transportation dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Monitor and report various GPS routes, road and weather conditions.
  • Work with different lines of accounting (LOA) for DTS and PCS transactions.
  • Keep track of all drivers on the road and delivery times and departure times through GPS tracking.
  • Schedule and coordinate HVAC technician's daily activities, part requisitions, and deliver detail customer information for technicians.
  • Determine the nature of the call and deploy the proper medical units and equipment need within the contracted eta time standards.
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Security dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Train to use CPR and AEDs.
  • Train in the use of TDD for communicating with the hearing impair community.
  • Operate computers, fax machines, copiers, printers, TDD systems etc.
  • Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
  • Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.
  • Show more

Transportation dispatcher vs security dispatcher skills

Common transportation dispatcher skills
  • Customer Service, 33%
  • Patients, 17%
  • Data Entry, 9%
  • Patient Care, 6%
  • Patient Transport, 5%
  • CPR, 4%
Common security dispatcher skills
  • Customer Service, 15%
  • Patients, 8%
  • Patrol, 8%
  • Computer Aided Dispatch, 7%
  • Emergency Situations, 5%
  • CCTV, 5%

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