Truck dispatcher vs crew dispatcher

The differences between truck dispatchers and crew dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a truck dispatcher and a crew dispatcher. Additionally, a crew dispatcher has an average salary of $38,017, which is higher than the $35,756 average annual salary of a truck dispatcher.

The top three skills for a truck dispatcher include truck loads, safety regulations and customer service. The most important skills for a crew dispatcher are payroll, labor agreements, and conductors.

Truck dispatcher vs crew dispatcher overview

	Truck Dispatcher	Crew Dispatcher
Yearly salary	$35,756	$38,017
Hourly rate	$17.19	$18.28
Growth rate	-	-
Number of jobs	61,928	67,724
Job satisfaction	-	-
Most common degree	High School Diploma, 35%	Bachelor's Degree, 52%
Average age	43	43
Years of experience	2	2

Truck dispatcher vs crew dispatcher salary

Truck dispatchers and crew dispatchers have different pay scales, as shown below.

	Truck Dispatcher	Crew Dispatcher
Average salary	$35,756	$38,017
Salary range	Between $24,000 And $52,000	Between $22,000 And $63,000
Highest paying City	Livermore, CA	San Diego, CA
Highest paying state	Connecticut	Connecticut
Best paying company	Marathon Petroleum	Canadian Pacific Railway
Best paying industry	Energy	Transportation

Differences between truck dispatcher and crew dispatcher education

There are a few differences between a truck dispatcher and a crew dispatcher in terms of educational background:

	Truck Dispatcher	Crew Dispatcher
Most common degree	High School Diploma, 35%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Truck dispatcher vs crew dispatcher demographics

Here are the differences between truck dispatchers' and crew dispatchers' demographics:

	Truck Dispatcher	Crew Dispatcher
Average age	43	43
Gender ratio	Male, 57.3% Female, 42.7%	Male, 46.9% Female, 53.1%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between truck dispatcher and crew dispatcher duties and responsibilities

Truck dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Develop and quoted rates to shippers and agents.
Handle and resolve problems as they arise with shippers and drivers.
Guide truck drivers to donation pick up locations, via computer and GPS location.
Provide real time GPS tracking of traffic and all drivers on the road as dispatcher for the company.
Excel as an OTR refrigerate dispatcher and are key in the the company's adoption of Mcleod software for dispatch functions.

Crew dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Prepare crew assignment reports for each shift for distribution to payroll and transportation supervisors.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Truck dispatcher vs crew dispatcher skills

Common truck dispatcher skills

Truck Loads, 23%
Safety Regulations, 15%
Customer Service, 13%
Delivery Appointments, 11%
Owner Operators, 5%
GPS, 4%

Common crew dispatcher skills

Payroll, 19%
Labor Agreements, 16%
Conductors, 13%
FRA, 8%
Train Crews, 6%
Crew Travel, 5%