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Truck dispatcher vs receiver dispatcher

The differences between truck dispatchers and receiver dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a truck dispatcher and a receiver dispatcher. Additionally, a receiver dispatcher has an average salary of $42,822, which is higher than the $35,756 average annual salary of a truck dispatcher.

The top three skills for a truck dispatcher include truck loads, safety regulations and customer service. The most important skills for a receiver dispatcher are customer service, inbound calls, and CAD.

Truck dispatcher vs receiver dispatcher overview

Truck DispatcherReceiver Dispatcher
Yearly salary$35,756$42,822
Hourly rate$17.19$20.59
Growth rate--8%
Number of jobs61,92811,072
Job satisfaction--
Most common degreeHigh School Diploma, 35%High School Diploma, 31%
Average age4343
Years of experience22

Truck dispatcher vs receiver dispatcher salary

Truck dispatchers and receiver dispatchers have different pay scales, as shown below.

Truck DispatcherReceiver Dispatcher
Average salary$35,756$42,822
Salary rangeBetween $24,000 And $52,000Between $24,000 And $75,000
Highest paying CityLivermore, CA-
Highest paying stateConnecticut-
Best paying companyMarathon Petroleum-
Best paying industryEnergy-

Differences between truck dispatcher and receiver dispatcher education

There are a few differences between a truck dispatcher and a receiver dispatcher in terms of educational background:

Truck DispatcherReceiver Dispatcher
Most common degreeHigh School Diploma, 35%High School Diploma, 31%
Most common majorBusinessBusiness
Most common college--

Truck dispatcher vs receiver dispatcher demographics

Here are the differences between truck dispatchers' and receiver dispatchers' demographics:

Truck DispatcherReceiver Dispatcher
Average age4343
Gender ratioMale, 57.3% Female, 42.7%Male, 29.3% Female, 70.7%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between truck dispatcher and receiver dispatcher duties and responsibilities

Truck dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Develop and quoted rates to shippers and agents.
  • Handle and resolve problems as they arise with shippers and drivers.
  • Guide truck drivers to donation pick up locations, via computer and GPS location.
  • Provide real time GPS tracking of traffic and all drivers on the road as dispatcher for the company.
  • Excel as an OTR refrigerate dispatcher and are key in the the company's adoption of Mcleod software for dispatch functions.
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Receiver dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Give members prompt updates and eta's.
  • Dispatch plumbers and HVAC techs to their calls and assist with directions.
  • Apply credit, check and cash payments to invoices into Acowin and Quickbooks.
  • Promote safety guidelines with accident awareness statistics and training for drivers and HVAC techs.
  • Advise members of AAA products and services such as mobile battery replacement and windshield repair.
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Truck dispatcher vs receiver dispatcher skills

Common truck dispatcher skills
  • Truck Loads, 23%
  • Safety Regulations, 15%
  • Customer Service, 13%
  • Delivery Appointments, 11%
  • Owner Operators, 5%
  • GPS, 4%
Common receiver dispatcher skills
  • Customer Service, 21%
  • Inbound Calls, 9%
  • CAD, 9%
  • Telephone Calls, 8%
  • Payroll, 7%
  • Service Calls, 5%

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