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Truck dispatcher vs truck driver

The differences between truck dispatchers and truck drivers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a truck dispatcher and a truck driver. Additionally, a truck driver has an average salary of $60,326, which is higher than the $35,756 average annual salary of a truck dispatcher.

The top three skills for a truck dispatcher include truck loads, safety regulations and customer service. The most important skills for a truck driver are CDL, OTR, and DOT.

Truck dispatcher vs truck driver overview

Truck DispatcherTruck Driver
Yearly salary$35,756$60,326
Hourly rate$17.19$29.00
Growth rate-4%
Number of jobs61,928827,858
Job satisfaction-4
Most common degreeHigh School Diploma, 35%High School Diploma, 48%
Average age4348
Years of experience22

What does a truck dispatcher do?

A truck dispatcher is tasked with scheduling deliveries, passenger transport, or shipments that are conducted by truck; they work hand in hand with truck drivers. They maintain communication with customers record shipment details, ensure pick-up times, and discuss any other issues. A track dispatcher is also responsible for tracking delivery trucks to ensure that goods arrive on time and undamaged. They may also be in charge of setting up routes.

What does a truck driver do?

The truck driver transports goods and materials by land from and to manufacturing factories or retail businesses and distribution centers with the use of heavy trucks or tractor-trailers. Truck drivers assist and supervise the safe unloading of cargos to the destination. They must always check their cargo if complete and secured with cables, rope, or other materials. They should keep their truck clean, neat, and inspect prior the trip and ensure to be in good working condition to operate safely. It is very important that they follow with all appropriate safety procedures and comply with federal and state regulations. They must also be knowledgable and comfortable in using maps or GPS to navigate the safest and most efficient routes.

Truck dispatcher vs truck driver salary

Truck dispatchers and truck drivers have different pay scales, as shown below.

Truck DispatcherTruck Driver
Average salary$35,756$60,326
Salary rangeBetween $24,000 And $52,000Between $40,000 And $90,000
Highest paying CityLivermore, CAWilmington, DE
Highest paying stateConnecticutDelaware
Best paying companyMarathon PetroleumW. R. Grace & Co
Best paying industryEnergyRetail

Differences between truck dispatcher and truck driver education

There are a few differences between a truck dispatcher and a truck driver in terms of educational background:

Truck DispatcherTruck Driver
Most common degreeHigh School Diploma, 35%High School Diploma, 48%
Most common majorBusinessBusiness
Most common college--

Truck dispatcher vs truck driver demographics

Here are the differences between truck dispatchers' and truck drivers' demographics:

Truck DispatcherTruck Driver
Average age4348
Gender ratioMale, 57.3% Female, 42.7%Male, 91.6% Female, 8.4%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 12.8% Unknown, 4.6% Hispanic or Latino, 18.6% Asian, 3.4% White, 59.8% American Indian and Alaska Native, 0.8%
LGBT Percentage7%4%

Differences between truck dispatcher and truck driver duties and responsibilities

Truck dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Develop and quoted rates to shippers and agents.
  • Handle and resolve problems as they arise with shippers and drivers.
  • Guide truck drivers to donation pick up locations, via computer and GPS location.
  • Provide real time GPS tracking of traffic and all drivers on the road as dispatcher for the company.
  • Excel as an OTR refrigerate dispatcher and are key in the the company's adoption of Mcleod software for dispatch functions.
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Truck driver example responsibilities.

  • Manage and expedite the secure transportation and accountability of logistic materials and HAZMAT chemicals to commercial, state and government facilities.
  • Flatb loads including steel and specialty metals, pipe, refractory brick, commercial building materials, lumber and equipment.
  • Follow all HAZMAT regulations while transporting hazardous materials.
  • Utilize appropriate PPE at all times.
  • Dedicate run from Tennessee to California with LTL.
  • Used proper PPE and safety equipment when need.
  • Show more

Truck dispatcher vs truck driver skills

Common truck dispatcher skills
  • Truck Loads, 23%
  • Safety Regulations, 15%
  • Customer Service, 13%
  • Delivery Appointments, 11%
  • Owner Operators, 5%
  • GPS, 4%
Common truck driver skills
  • CDL, 47%
  • OTR, 12%
  • DOT, 10%
  • PET, 6%
  • Hazmat, 4%
  • Customer Service, 4%

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