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URBN jobs in Scottsdale, AZ - 64 jobs

  • Free People Key Holder

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Scottsdale, AZ

    A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. This includes driving sales, building awareness of key metrics, and contributing to the development of others. Role Responsibilities Brand Experience Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications Leadership + Team Management Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources Visual + Business Operations Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP's visual and display standards; ensures omni-channel orders are processed timely and accurately Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication + Relationships Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression Role Qualifications Love for the FP brand Stands out as a leader Experience being a team player Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ********************************** Pay Range Starting from USD $16.67/Hr.
    $16.7 hourly Auto-Apply 20d ago
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  • Anthropologie Department Manager - Service & Styling

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Scottsdale, AZ

    The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring store environment. This can include the development of others, collaborating with key partners, and supporting store operations and visual needs. Role Responsibilities Customer Experience Leads by example in providing extraordinary service where all customers feel welcome, heard and valued; empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele Provides the tools needed for associates to deliver an elevated shopping experience through cultivating connections, creating an individualized service and styling experience Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement Leadership + Team Management Oversees the training, development, and accountability of the CEM program, creating a culture that prioritizes service and sales Drives the styling program by empowering styling team members to cultivate relationships, generate new business, and mentor associates Supports the Store Manager in identifying and onboarding external talent to add different perspectives and experience to the team; invests in internal employee engagement to retain a diverse team and fuel internal growth Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities Visual + Business Operations Contributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels Takes an active role in opening and closing, restock, standards, cleanliness, IT and facilities issues, and loss prevention efforts Supports product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; oversees the omni process to ensure fill rates are maintained and the brand standard for omni organization is followed Communication + Relationships Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives Facilitates the sharing of product knowledge, current trends, brand messaging, and store priorities through daily touchpoints with the team Sets individual sales goals and selling expectations to cultivate a collaborative selling environment Provides insights related to the customer and staff experience and communicates feedback to the Store Manager Role Qualifications Anthro brand fan 2+ years of retail leadership experience Strong merchant skills and a history of delivering financial results Proven record of developing great talent Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range Starting from USD $26.50/Hr.
    $26.5 hourly Auto-Apply 8d ago
  • Home Delivery Associate

    Restoration Hardware 4.3company rating

    Phoenix, AZ job

    As Home Delivery Associate, you will represent the RH brand by delivering operational excellence across the warehouse. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Organize, maintain, and clean the warehouse space; remove all debris and packaging from the warehouse Unload, label, scan, and organize incoming product Fully inspect products to ensure the highest quality Wrap, prepare, process, and load returns Verify that all items are correct in their assigned outbound lanes; prepare orders for delivery OUR REQUIREMENTS Sense of teamwork, ownership, urgency, and attention to detail in your work Must pass background screen Ability to lift and mobilize items from at least 75 lbs.
    $43k-61k yearly est. Auto-Apply 7d ago
  • Assistant Store Manager I

    Coach 4.8company rating

    Scottsdale, AZ job

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach's standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store's environment. Sample of tasks required of role: SALES Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store's performance at all times and achieves sales Productivity Management: holds the management team accountable for personal productivity and management contribution Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics Brings best self to work through Coach's Guide to Style; ensures all associates follow expectations Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives) Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed Develop team to build long-term relationships with customers to drive business Takes initiative; has a high level of ownership and accountability for results of self and others Works directly with the Store/District Manager to protect and drive the needs of the business Ensures all daily tasks are completed without negatively impacting service of Coach standards Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate Builds trusting relationships with peers and team; acts as advocate for the Brand Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance Delegates and empowers others Creates enthusiasm and positivity for a shared vision and mission Recognizes and values individual performance OPERATIONS: Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager Resolves performance problems using appropriate communication, coaching and counseling techniques Adheres to all retail policies and procedures including POS and Operations Leverages / understands Coach's tools and technology to support Service and Operations of store Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent; while creating a talent bench Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising) Interacts and communicates with Lead Supervisor and Store Manager Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met Adheres to all retail policies and procedures including POS and Operations Leverages and understands Coach's tools and technology to support Service and Operations of store Competencies required: Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements: Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.) Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup: BASE PAY RANGE $18.50 TO $38.25 Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.
    $18.5-38.3 hourly 24d ago
  • Interior Design Assistant

    RH 4.3company rating

    Scottsdale, AZ job

    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. We are designers, not decorators. That distinction means that we look at a project in the context of the entire space, or the whole, rather than as parts or components. RH designers understand the art and science of lifestyle, environment and taste to create a functional, beautiful and personal space. We provide luxury design services for the reimagining of one room or an entire home, anywhere in the world. Our designers embody the RH lifestyle and a sense of personal style, polished appearance, refined taste and a discerning eye for luxury. Design Assistants play an integral role in supporting key phases of a design project's lifecycle in collaboration and partnership with RH Interior Design. They are innovators with an entrepreneurial spirit and a passion for building and maintaining relationships. YOUR RESPONSIBILITIES * Live Our Vision, Values and Beliefs every day * Provide a luxury experience for clients through RH Interior Design services * Qualify and educate potential design clientele on services offered by the RH Interior Design * Provide support with all phases of the design process, including: consultations, site visits, design development, presentations and delivery * Produce brand appropriate presentations; communicating design concepts, space planning and product selections * Provide product expertise and elevated client service * Represent the RH lifestyle brand through polished communication, personal appearance and professionalism * Maintain a strong interest in the luxury and design industry * Support the visual and quality standards within the Gallery OUR REQUIREMENTS * Art, Architecture or Interior Design education preferred * Experience within a design firm or high-end furniture and luxury retail preferred * Hands-on interior installation experience preferred * People and relationship driven * Strategic and mental agility * Highly organized * Collaborative * Results-oriented * Excellent verbal and written communication skills * Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications * Proficiency in AutoCAD, Adobe Creative Suite, and other related space planning/rendering programs preferred * Strong artistic skills, including hand rendering and sketching capabilities preferred PHYSICAL REQUIREMENTS * Licensed to drive preferred * Ability to travel locally or out of state * Ability to lift and mobilize small to medium items, up to 25 lbs. while utilizing appropriate equipment and safety techniques * Ability to maneuver effectively around Gallery floor, stock room, and office * Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing
    $42k-60k yearly est. 60d+ ago
  • Lead Supervisor I

    Coach 4.8company rating

    Scottsdale, AZ job

    Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity. Fashion Square Location-Scottsdale, AZ Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Selling and Service Understands organizational objectives and makes decisions in partnership with the Store Manager and Associate Manager(s) that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Works with Store Manager and/or Associate Manager to flex store business strategies and personal selling techniques to contribute to overall store and financial results Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers Sales/productivity goals: communicates goals for the team in partnership with the Store Manager and/or Associate Manager(s), tracks store's performance at all times and achieves sales through team Productivity Management: holds sales team accountable for personal productivity Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers Develops a clienteling strategy in partnership with the Store Manager and Associate Manager(s); implements and monitors strategy over time to achieve business goals and objectives in partnership with the Store Manager and Associate Manager(s) Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) Coaches team on how to incorporate trends into their selling experience with customers Influences customer's purchase decisions by balancing patience and assertiveness Sensitive to customer and team's needs and tailors approach by reading cues Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking and partners with the Store Manager and/or District Manager when appropriate Encourages team to build long-term relationships with customers to drive business Develops both self and individual product knowledge skills and remains aware of current collections Works with the Store Manager and/or Associate Manager to protect and drive the needs of the business at all times Understands the positive sales impact staffing has on the business; recruits accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools Ensures all daily tasks are completed without negatively impacting service of Coach standards Workplace and Environment Creates enthusiasm and positivity for a shared vision and mission Leads by example Demonstrates confidence when leading the team and managing the store Takes initiative; has a high level of ownership and accountability for results of self and others Approaches challenges in direct and timely manner and partners with the Store Manager and/or Associate Manager(s) Builds trusting relationships with peers and team Acts as advocate for the team and Brand Is adaptable and flexible to change Switches gears based on the needs of the business both seamlessly and pro-actively Welcomes feedback and adapts behaviors as appropriate Maintains a calm and professional demeanor at all times Fosters an environment of teamwork and collaboration Creates short and long-term strategies to achieve personal metrics and performance Uses available resources to make informed decisions and takes appropriate partners when necessary Utilizes Company tools to keep self-informed Delegates and empowers others Recognizes and values individual performance and communicates appropriately Evaluates performance of all associates and provides consistent and timely feedback; creates and modifies action plans for the continuous development of staff in partnership with the Store Manager and Associate Manager Resolves performance problems using appropriate communication, coaching and counseling techniques Works with the Store Manager and Associate Manager(s) to create a talent bench strength by actively recruiting and interviewing candidates Recruits, interviews, on boards and works closely with the Store Manager on strategies to retain top talent Operations Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention Demonstrates strong business acumen Interacts and communicates with supervisor(s) on a regular basis to keep them informed Maintains interior and exterior upkeep of the building with partnership from the corporate office Understands and uses all retail systems and reporting tools Adheres to all retail policies and procedures including POS and Operations procedures Leverages Coach's tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals Additional Requirements Experience: At least 1 year of previous management experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.) Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers. Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Coach is an equal opportunity and affirmative action employer. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
    $35k-55k yearly est. 60d+ ago
  • Sales Support Associate I

    Coach 4.8company rating

    Scottsdale, AZ job

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note : This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup: BASE PAY RANGE $16.00 TO $21.00 Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.
    $16-21 hourly 60d+ ago
  • Anthropologie Personal Stylist - Full-Time

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Scottsdale, AZ

    The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by developing authentic customer connections, offering expert styling advice and providing an individualized experience with curated product recommendations. Role Responsibilities Customer Experience Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele Teamwork + Mentorship Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer Visual + Business Operations Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage Communication + Relationships Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement Role Qualifications Anthro brand fan 2+ years of experience building customer relationships or clienteling Passion for apparel styling Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range Starting from USD $19.00/Hr.
    $19 hourly Auto-Apply 38d ago
  • Outlet Stock Associate

    RH 4.3company rating

    Chandler, AZ job

    RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible. RH is seeking an Outlet Stock Associate to play a vital role in accurately and efficiently receiving inventory and ensuring merchandise is stocked and presented to support an extraordinary customer experience. This role is hands-on in both the stockroom and on the sales floor, moving product seamlessly from delivery to placement, and maintaining a safe, organized, and brand-reflective environment. The ideal candidate is detail-oriented, safety-minded, and thrives in a collaborative, fast-paced setting while upholding the highest brand and safety standards. YOUR RESPONSIBILITIES * Receive and process product shipments safely and efficiently, maximizing productivity and minimizing delays * Coordinate the movement of merchandise from delivery trucks to storage areas and onto the sales floor * Maintain stockroom organization and ensure all inventory meets quality standards * Accurately tag and label merchandise to support precise inventory tracking * Prepare purchased items for customer pickup and assist with safe, efficient loading into vehicles * Demonstrate exceptional organizational and time management skills in all daily operations OUR REQUIREMENTS * 1+ years of retail experience; stock receiving preferred * Prioritize and execute multiple tasks in a fast-paced environment with changing priorities * Proven experience upholding safety guidelines and procedures to ensure personal and team safety * Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications OUR PHYSICAL REQUIREMENTS * Lift and mobilize furniture and accessories in excess of 100 lbs., while utilizing appropriate equipment and adhering to safety guidelines * Maneuver throughout the sales floor, stockroom, and loading docks * Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
    $29k-33k yearly est. 8d ago
  • West Coast Business Development Rep

    r h Wine & Co Inc. 4.3company rating

    Phoenix, AZ job

    The West Coast Business Development Rep is an insurance professional who will help IPMG expand its insurance products and services in the Western territory but focusing on AZ, CA, CO and NV. This individual is responsible for building relationships with new and existing retail agents to find opportunities to grow IPMG's brokerage worker's compensation business and to cross sell other IPMG products and services. Responsibilities also include developing relationships with independent agent customers, marketing, visiting agency force, exhibiting at trade shows and helping grow the revenue for this territory. Some reviewing and underwriting new business, managing new business for quality and profitability, working closely with brokers, underwriters, account managers and carriers on renewals and new accounts may be involved. This role operates remotely from the Phoenix, AZ area in a self-directed workflow as well as under direct administration from Brokerage Management.
    $26k-60k yearly est. Auto-Apply 6d ago
  • Sales Manager (Part Time) - 24H210

    Carter's/Oshkosh 4.6company rating

    Tempe, AZ job

    **If you are a CURRENT Carter's employee,** **do not apply** **via this external application. Search "Browse Jobs" in Workday to apply internally.** **Love** **what you do. Carter's C** **a** **reers.** As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. **What we love about Carter's:** Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? **Benefits** **we love** **:** + Schedulesthat fit your life.Our hours ofoperation allow you tobalance work and personal activities- whetheryou haveclass, enjoy a morning workout, ormanagecarpool. + Benefitsandperksthat make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more! + Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language! + The opportunityto learn and build skills and grow as an individual.We provide professional and personal development to help shape your career. + Developmentprogramstohelp you grow in your current role and beyond. Whetheryou'relooking to join us for a season or a long-term career, you can grow at Carter's. **What** **You'll** **Do:** + Become a product and brand expert ofour brandsto help families navigate every moment from preemie to size 14 + Welcome customers with a warm greeting andprovide assistancewith our product styles, features,and benefits + Maintain agenuinecustomer focus on the sales floor + Foster a positive, safe,and inclusive environment for employees and customers + Consistently model service standards and omni-channel experience while coaching others to success + Lead and execute an assigned business focus area through planning and detailed follow through + Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concernstimelyand withanappropriate resolution + Utilize customer feedback toidentifyareas of opportunity to implement actions to drive results + Build customer loyalty through Company sponsored programs, including credit + Offer consistent, in the moment feedback to store team andraise performance concerns to Store Manager + Recognize exceptional performancethrough positive reinforcement and appreciation + Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls **Qualities** **we'd** **love in a candidate:** + A positive and solutions-oriented mindset + Effective and professional verbal and written communication skills + The ability to manage multiple tasks at once + Proficientcomputer and technology skills (Outlook, Excel, Web navigation, etc.) + A variety of skills and experiences + A high school diploma or GED **You can:** + Lift40 pounds as needed, with frequent bending, stooping, reaching, pushing,and pulling + Stand or walk forextended periodsof time; climb up and down a ladder + Provideavailabilitythatmay include days, nights, weekends, and holidays as scheduled **Carter's** **for all** **:** Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). **Additional** **information:** Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process. NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. *Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023. _Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law._
    $31k-51k yearly est. 14d ago
  • Inventory Specialist

    Petco Holdings 4.1company rating

    Phoenix, AZ job

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview As an Operations Specialist - Omni you'll be responsible for the operational execution within the Pet Care Center with specific focus on our Omni channel, through the lens of Petco's vision of “Healthier Pets. Happier People. Better World.” You'll ensure the efficient execution of all Omni channel processes such as Ship from Store (SFS) operations to ensure consistency with product picking, packaging, & shipping in the Pet Care Center. This role is responsible for a reduction in time spent on SFS operations due to an increased familiarity and process efficiencies. You'll assist in the receiving of merchandise & supplies to and from the store and to ensure that all merchandise & supplies are accurately stocked, and provide guest service, as necessary. This job is composed of a variety of different tasks which may be covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, some questions are directed the Leader on Duty. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Supports the effective and efficient operations across the Pet Care Center. Assist in completion of daily SFS picking, packing, & shipping. Assist with the unloading and stocking of merchandise supplies & supplies according to operational guidelines in order to ensure that the Pet Care Center is well stocked, properly set, and that supply counts are accurate. Process register transactions in a way that creates a great experience for each guest. Be proficient within our selling model and support guest interactions as needed. Adhere to and promote established safety procedures. Perform routine housekeeping tasks as required to maintain the professional image and appearance of the Pet Care Center, to include sweeping/mopping the floors, dusting, facing the merchandise on the shelves, back room maintenance, etc. Participate in the completion of quarterly and annual physical inventory counts. Complete Omni Channel and SFS projects following policies & procedure; cleaning, planogram sets, proper labeling, signage & fixture needs of project, disposal of RTV items, appropriate hazardous waste storage and clean up. Analyze on-site/actual conditions in comparison to written plan, identify necessary corrections and recommend alterations as necessary and troubleshoot resolution. Coordination with Pet Care Center/Field partners to ensure actual fixturing, floor plan setup, stocking and SFS equipment is completed according to plan and if changes are made that they are properly communicated. Communicate with the Pet Care Center Leaders upon completion of day on any remaining unfinished orders, SFS WIMR screen correction information for the Pet Care Center to complete at end of day. Special Projects as needed. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Center locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store. Supervisory Responsibility None Work Environment This role is expected to provide support during key operational hours, with weekend availability. The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. Contacts This position has continuous contact with the public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Starting Rate: $15.70 To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $15.7 hourly Auto-Apply 33d ago
  • Bookseller

    Barnes & Noble 4.5company rating

    Phoenix, AZ job

    A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service. You'll make a great Bookseller if you have what we term to be good “behaviors.” Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: • Maintain reliable and punctual attendance for scheduled shifts. • Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. • Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably. • Are supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness. • Are always cheerful with customers, consistently going out of your way to help them. • Show aptitude and willingness to learn new skills and acquire new knowledge in the store. • Above all, show that you enjoy being a bookseller! As a Bookseller, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble bookseller. You will be trained and expected to be proficient in: • Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently. • Developing strong merchandising skills to maintain the book presentation and cleanliness of the store. • Developing effective visual merchandising skills to maintain the presentation in gifting, toys and our other product categories, equally. • Running a register competently to serve customers quickly and reliably. • Supporting the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows. • Finding books and other products with ease and accuracy, using a combination of your own knowledge or that of your colleagues, BookMaster and the available information tools. • Supporting the café team willingly and effectively when needed. • Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your bookselling knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling team. You will increasingly contribute as you develop your expertise. You will: • Build book knowledge of the subjects and categories we stock across fiction, nonfiction and children's books. • Use this knowledge to maintain the sections and present books in an interesting and attractive manner. • Make effective book recommendations to customers throughout varied sections. • Learn how to sell books in a positive way appreciated by customers, supporting the success of key sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, etc. sharing this knowledge with customers and colleagues. • Build knowledge and expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand, learning new areas throughout the store. • Use this knowledge to maintain all sections and backstock effectively, and to help customers with their shopping. • Equally, use this knowledge to support the success of key sales objectives, products and new releases. As already said, above all we expect you to enjoy being a bookseller at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path - Senior Bookseller - where you will take on new challenges and gain further opportunities for growth. You will, of course, comply with all company policies and procedures. EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003
    $24k-27k yearly est. 16d ago
  • Interior Design Assistant

    Restoration Hardware 4.3company rating

    Scottsdale, AZ job

    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. We are designers, not decorators. That distinction means that we look at a project in the context of the entire space, or the whole, rather than as parts or components. RH designers understand the art and science of lifestyle, environment and taste to create a functional, beautiful and personal space. We provide luxury design services for the reimagining of one room or an entire home, anywhere in the world. Our designers embody the RH lifestyle and a sense of personal style, polished appearance, refined taste and a discerning eye for luxury. Design Assistants play an integral role in supporting key phases of a design project's lifecycle in collaboration and partnership with RH Interior Design. They are innovators with an entrepreneurial spirit and a passion for building and maintaining relationships. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Provide a luxury experience for clients through RH Interior Design services Qualify and educate potential design clientele on services offered by the RH Interior Design Provide support with all phases of the design process, including: consultations, site visits, design development, presentations and delivery Produce brand appropriate presentations; communicating design concepts, space planning and product selections Provide product expertise and elevated client service Represent the RH lifestyle brand through polished communication, personal appearance and professionalism Maintain a strong interest in the luxury and design industry Support the visual and quality standards within the Gallery OUR REQUIREMENTS Art, Architecture or Interior Design education preferred Experience within a design firm or high-end furniture and luxury retail preferred Hands-on interior installation experience preferred People and relationship driven Strategic and mental agility Highly organized Collaborative Results-oriented Excellent verbal and written communication skills Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications Proficiency in AutoCAD, Adobe Creative Suite, and other related space planning/rendering programs preferred Strong artistic skills, including hand rendering and sketching capabilities preferred PHYSICAL REQUIREMENTS Licensed to drive preferred Ability to travel locally or out of state Ability to lift and mobilize small to medium items, up to 25 lbs. while utilizing appropriate equipment and safety techniques Ability to maneuver effectively around Gallery floor, stock room, and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing
    $42k-60k yearly est. Auto-Apply 7d ago
  • Lead Supervisor II Fashion Square

    Coach 4.8company rating

    Scottsdale, AZ job

    Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity. Fashion Square-Scottsdale, AZ Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Selling and Service Understands organizational objectives and makes decisions in partnership with the Store Manager and Associate Manager(s) that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Works with Store Manager and/or Associate Manager to flex store business strategies and personal selling techniques to contribute to overall store and financial results Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers Sales/productivity goals: communicates goals for the team in partnership with the Store Manager and/or Associate Manager(s), tracks store's performance at all times and achieves sales through team Productivity Management: holds sales team accountable for personal productivity Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers Develops a clienteling strategy in partnership with the Store Manager and Associate Manager(s); implements and monitors strategy over time to achieve business goals and objectives in partnership with the Store Manager and Associate Manager(s) Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) Coaches team on how to incorporate trends into their selling experience with customers Influences customer's purchase decisions by balancing patience and assertiveness Sensitive to customer and team's needs and tailors approach by reading cues Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking and partners with the Store Manager and/or District Manager when appropriate Encourages team to build long-term relationships with customers to drive business Develops both self and individual product knowledge skills and remains aware of current collections Works with the Store Manager and/or Associate Manager to protect and drive the needs of the business at all times Understands the positive sales impact staffing has on the business; recruits accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools Ensures all daily tasks are completed without negatively impacting service of Coach standards Workplace and Environment Creates enthusiasm and positivity for a shared vision and mission Leads by example Demonstrates confidence when leading the team and managing the store Takes initiative; has a high level of ownership and accountability for results of self and others Approaches challenges in direct and timely manner and partners with the Store Manager and/or Associate Manager(s) Builds trusting relationships with peers and team Acts as advocate for the team and Brand Is adaptable and flexible to change Switches gears based on the needs of the business both seamlessly and pro-actively Welcomes feedback and adapts behaviors as appropriate Maintains a calm and professional demeanor at all times Fosters an environment of teamwork and collaboration Creates short and long-term strategies to achieve personal metrics and performance Uses available resources to make informed decisions and takes appropriate partners when necessary Utilizes Company tools to keep self-informed Delegates and empowers others Recognizes and values individual performance and communicates appropriately Evaluates performance of all associates and provides consistent and timely feedback; creates and modifies action plans for the continuous development of staff in partnership with the Store Manager and Associate Manager Resolves performance problems using appropriate communication, coaching and counseling techniques Works with the Store Manager and Associate Manager(s) to create a talent bench strength by actively recruiting and interviewing candidates Recruits, interviews, on boards and works closely with the Store Manager on strategies to retain top talent Operations Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention Demonstrates strong business acumen Interacts and communicates with supervisor(s) on a regular basis to keep them informed Maintains interior and exterior upkeep of the building with partnership from the corporate office Understands and uses all retail systems and reporting tools Adheres to all retail policies and procedures including POS and Operations procedures Leverages Coach's tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals Additional Requirements Experience: At least 1 year of previous management experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.) Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers. Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Coach is an equal opportunity and affirmative action employer. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
    $35k-55k yearly est. 60d+ ago
  • Retail Team Leader

    Vera Bradley, Inc. 4.5company rating

    Phoenix, AZ job

    In partnership with store leadership, work alongside store associates providing daily direction, communication and training to execute daily action plans in accordance with Vera Bradley's objectives and standards. ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Set high standards and motivate the team to create The Experience * Responsible for exceeding sales goals, building store traffic, converting Guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationships * Act as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core Values * Assist leadership team with planning, implementing, and maintaining the visual merchandising brand standards * Assist with store operational duties including inventory, ordering, training, Fussy Matrix, e-mailing and calling Guests, and opening closing * Act a liaison between store associates and store leadership to create a fun and collaborative work environment * Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement and shrink EDUCATION AND/OR EXPERIENCE * High School graduate or equivalent strongly preferred * Prior retail experience strongly preferred; prior management experience strongly preferred * Experience in specialty retail strongly preferred * Experience with retail POS system a plus KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Dependable with open availability and flexible to work nights, weekends and holidays * Strong desire and ability to serve customers and solve problems * Ability to lead, motivate and promote a team environment * Excellent interpersonal, written and verbal communication skills * Detail oriented with the ability to manage multiple tasks simultaneously * Must be polished, polite and professional * Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness * Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment ENVIRONMENT & PHYSICAL DEMANDS The environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Constant walking and standing; frequent bending, stooping and reaching * Must be able to work with strong fragrances and scents in the form of eau de toilette, burning candles, bath and shower gel, body lotion, hand cream and bar soap throughout the work day. * Strong sensory skills such as good eyesight, good hearing, and dexterity * Ability to consistently lift 10-35 lbs; Occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs BENEFITS * Incentive eligible position, based on achievement of company and store metrics * Opportunity to serve your community by taking advantage of volunteer paid time off * Generous employee discount on Vera Bradley products * Opportunities for leadership development, skill development and career advancement. * Holistic wellness program providing no cost access to a variety of financial, physical, and mental wellness experts * DailyPay option for wage payment * 401k with generous company match, immediate vesting (service and age requirement) * Ancillary Benefits including pet insurance, cell phone discount, employee referral bonus and much more! Equal Opportunity Employer/Vets/Disabled Vera Bradley is an Equal Opportunity Employer and Affirmative Action Employer. Vera Bradley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. For more information, please click the following links: Vera Bradley's Equal Employment and Affirmative Action Policy Know Your Rights: Workplace Discrimination is Illegal (in English) Know Your Rights: Workplace Discrimination is Illegal (in Spanish) Pay Transparency (in English) Pay Transparency (in Spanish) E-Verify Participation Poster Right to Work Poster (English) Right to Work Poster (Spanish) California Privacy Notice If you need a reasonable accommodation for any part of the employment application process, please send an e-mail to applicationassistance@VeraBradley.com. Please include the accommodation you are requesting and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation and other EEO/Affirmative Action issues will be responded to from this e-mail address. Our intention is to fill this opening within 30 days of the original posting date and applications will be accepted on an on-going basis until the position is filled. Base Pay Range: $15.81 - $23.68 Starting Pay: $18.00 USD Vera Bradley's compensation ranges are based on market data and comply with all local, state and federal regulations. Individual pay within the listed range depends on work location. The posted salary reflects base pay only and excludes bonuses, equity, or other incentives, if applicable.
    $15.8-23.7 hourly Auto-Apply 49d ago
  • Assistant Store Manager I

    Coach 4.8company rating

    Scottsdale, AZ job

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach's standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store's environment. Sample of tasks required of role: SALES Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store's performance at all times and achieves sales Productivity Management: holds the management team accountable for personal productivity and management contribution Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics Brings best self to work through Coach's Guide to Style; ensures all associates follow expectations Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives) Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed Develop team to build long-term relationships with customers to drive business Takes initiative; has a high level of ownership and accountability for results of self and others Works directly with the Store/District Manager to protect and drive the needs of the business Ensures all daily tasks are completed without negatively impacting service of Coach standards Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate Builds trusting relationships with peers and team; acts as advocate for the Brand Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance Delegates and empowers others Creates enthusiasm and positivity for a shared vision and mission Recognizes and values individual performance OPERATIONS: Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager Resolves performance problems using appropriate communication, coaching and counseling techniques Adheres to all retail policies and procedures including POS and Operations Leverages / understands Coach's tools and technology to support Service and Operations of store Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent; while creating a talent bench Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising) Interacts and communicates with Lead Supervisor and Store Manager Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met Adheres to all retail policies and procedures including POS and Operations Leverages and understands Coach's tools and technology to support Service and Operations of store Competencies required: Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements: Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.) Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
    $32k-38k yearly est. 60d+ ago
  • Anthropologie Personal Stylist - Part-Time

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Phoenix, AZ

    The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by developing authentic customer connections, offering expert styling advice and providing an individualized experience with curated product recommendations. Role Responsibilities Customer Experience Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele Teamwork + Mentorship Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer Visual + Business Operations Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage Communication + Relationships Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement Role Qualifications Anthro brand fan 2+ years of experience building customer relationships or clienteling Passion for apparel styling Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range Starting from USD $16.00/Hr.
    $16 hourly Auto-Apply 9d ago
  • Retail Co-Manager

    Hobby Lobby 4.5company rating

    Mesa, AZ job

    Join our team and let your creativity flourish! We're not just offering a job, we are inviting you to be a part of a canvas where innovation meets passion, turning ideas into extraordinary realities. Are you ready for the opportunity to thrive as a manager? We are currently hiring experienced retail managers! Starting salary range: $67,600 to $71,500 plus bonus annually. Job Description - Requirements * Previous retail management experience, preferably in a senior store leadership position * An entrepreneurial spirit and ability to make sound decisions in a fast-paced environment * Willingness to exhibit a hands-on leadership style * Open to relocation for promotion Benefits: * Competitive Wages * Medical, Dental and Prescription Benefits * 401(k) Program with Company Match * Paid Vacation * Personal / Sick Pay * Employee Discount * Life Insurance and Long-Term Disability Insurance (LTD) * Flexible Spending Plan * Holiday Pay Safety Sensitive Position - subject to pre-employment drug testing where applicable by law. Hobby Lobby Stores Inc., is an Equal Opportunity Employer For reasonable accommodation of disability during the hiring process call **************.
    $67.6k-71.5k yearly 15d ago
  • Sales Manager (Part Time) - 24H210

    Carter's/Oshkosh 4.6company rating

    Chandler, AZ job

    **If you are a CURRENT Carter's employee,** **do not apply** **via this external application. Search "Browse Jobs" in Workday to apply internally.** **Love what you do. Carter's Careers.** As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. **What we love about Carter's:** Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? **Benefits we love:** + Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. + Benefits and perks that make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more! + Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language! + The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career. + Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's. **What You'll Do:** + Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14 + Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits + Maintain a genuine customer focus on the sales floor + Foster a positive, safe, and inclusive environment for employees and customers + Consistently model service standards and omni-channel experience while coaching others to success + Lead and execute an assigned business focus area through planning and detailed follow through + Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution + Utilize customer feedback to identify areas of opportunity to implement actions to drive results + Build customer loyalty through Company sponsored programs, including credit + Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager + Recognize exceptional performance through positive reinforcement and appreciation + Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls **Qualities we'd love in a candidate:** + A positive and solutions-oriented mindset + Effective and professional verbal and written communication skills + The ability to manage multiple tasks at once + Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.) + A variety of skills and experiences + A high school diploma or GED **You can:** + Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling + Stand or walk for extended periods of time; climb up and down a ladder + Provide availability that may include days, nights, weekends, and holidays as scheduled **Carter's for all:** Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. _Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law._
    $31k-51k yearly est. 47d ago

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