User Experience Designer
User experience researcher job in Framingham, MA
Senior UX Designer (for physical products)
Duration: Contract (6 months)
Pay Range: $55-$60 per hour
Job Description
Our client is a global leader in audio innovation, dedicated to creating products and experiences that customers can't find anywhere else. They believe sound is one of the most powerful forces on Earth and are passionate about helping people feel more, do more, and be more through cutting-edge technology. Their team is made up of engineers, designers, researchers, and visionaries who thrive on solving real-world problems and delivering exceptional user experiences.
They are seeking a Senior Product UX Designer to join our client's Product Design organization. This is an exciting opportunity to influence the product development process from concept to launch. You'll use your expertise in interaction, visual, motion, and product thinking to design intuitive on-product experiences-such as touch interfaces and physical controls-while shaping the full user journey from unboxing to daily use.
If you're passionate about creating seamless, impactful experiences and thrive in a collaborative, fast-paced environment, this role is for you!
Note: If you have only worked on digital products, you could still be a great candidate for this - would love to review your application!
Key Responsibilities
Partner with Designers, Researchers, Engineers, Writers, and Product Managers to deliver compelling UX solutions for connected audio products.
Utilize user research and emerging technologies to craft cohesive experiences.
Maintain and evolve the design system, ensuring consistency and efficiency through reusable patterns and assets.
Develop user journeys, storyboards, wireframes, and UX documentation.
Balance priorities across stakeholders, engineering teams, and business needs.
Track and communicate project status effectively.
Manage workload to meet deadlines.
Mentor junior designers and interns.
Qualifications
Experience with connectivity technologies (Bluetooth, Wi-Fi) preferred.
Strong portfolio showcasing concept development and detailed customer journeys.
Solid design fundamentals (typography, color, spacing).
Proficiency in Figma and Adobe Creative Cloud.
Ability to learn and adopt new technical tools for better collaboration with engineering.
Detail-oriented with excellent organizational and communication skills.
Adaptable to shifting priorities and timelines.
Collaborative mindset and strong teamwork skills.
People Experience Manager
User experience researcher job in New York, NY
Job title: People Experience Manager (FTC)
Department: People Experience
Office/region: New York, NY 10036
Duration: 12 months' contract
Key Responsibilities:
Initiate, scope, and deliver a portfolio of People Experience (PE) projects and programmes (including but not limited to activities that support wellbeing, colleague engagement, and the future of work), demonstrating strong ownership mentality and proactivity from conception through execution, while collaborating with cross-functional teams.
Project manage our People Experience strategic action plan as part of our People Experience Strategy, providing robust oversight and coordination across multiple stakeholders. Ensure actions with multiple dependencies remain on track, proactively escalate risks and barriers, and drive accountability through regular monitoring, reporting, and stakeholder engagement.
Support strategic communications and engagement plans for key PE initiatives, tailoring messaging style and approach to different levels of seniority and diverse audiences to achieve maximum impact.
Continue embedding our flagship learning and development program in culture, driving growth and engagement of our community of Culture Champions.
Support global colleague group initiatives, building capabilities, and providing community management where appropriate.
Operationalize and continuously improve back-end systems and processes that underpin the People Experience function.
Lead the redesign and ongoing management of internal communication pages, ensuring colleagues have easily accessible, up-to-date information about People Experience programs, initiatives, offerings, and opportunities.
Embed the People Experience philosophy into firm-wide people processes, including performance management and feedback. Ensure all related procedures and communications reflect our core values, foster positive colleague experiences, and drive continuous improvement in engagement and culture.
Own and update People Experience inputs for requests for proposals (RFPs) and provide commercial advice to support client work and business development as required.
Create and implement toolkits, presentations, and surveys to enhance colleague engagement and drive broad participation in PE programs.
Develop and track KPIs for all PE initiatives, ensuring rigorous monitoring, measurement, and continuous improvement of project outcomes and colleague experiences.
Partner proactively with regional teams, providing actionable advice and insights, and translating people experience, leadership, and culture concepts into clear recommendations and activities that drive results.
Carry out other tasks as directed by the Line Manager to ensure effective delivery and development of the People Experience function.
Skills and Attributes:
Self-starter with a strong ownership mindset, comfortable navigating ambiguity and working within a small team that leads major, high-visibility, global initiatives.
Adaptable and flexible, embracing change and prioritizing effectively to meet evolving stakeholder needs and deliver results in a fast-paced, deadline-driven, and dynamic environment.
Collaborative, building strong relationships across teams, regions, and functions to mobilize action and deliver key global initiatives. Exceptional stakeholder management and project coordination skills; ability to build consensus and drive accountability across diverse teams and seniority levels.
Proficient in progressing multiple strategic projects simultaneously, ensuring deadlines and deliverables are achieved in dynamic, evolving environments. Adept at managing project risks and dependencies, with a track record of identifying issues early and escalating or resolving them to maintain delivery momentum.
Critical thinker, anticipating and identifying risks, and able to provide clear, actionable insights and recommendations to inform decision-making and progress.
Creative and people-centric, driving engaging communications and innovative approaches that empower colleagues and maximize initiative impact.
Strong communicator, able to convey messages confidently and credibly at all levels (written, verbal, presentations), tailoring style and strategies to different audiences, including senior leaders and cross-functional groups.
Highly organized and detail-oriented, demonstrating rigour in quality control, monitoring, measurement, and tracking across communications and project delivery.
Champion of service excellence and an improvement-driven culture, proactively seeking opportunities to enhance efficiency and service, and product quality.
Experience Required:
Minimum of 5 years' experience in a corporate (ideally professional services) environment.
Demonstrable, advanced project and program management experience:
Proven ability to manage multiple complex projects/programs simultaneously, delivering results independently and on time in fast-paced environments.
Experience scoping and launching projects from scratch, tracking, measuring, and delivering on KPIs.
Technical experience:
Demonstrable high proficiency in the full Microsoft Office suite for communications, reporting, and presentations.
Excel: Experience building and managing spreadsheets to track project progress, conduct data analysis, and generate actionable insights. Skilled at creating charts/dashboards to communicate key quantitative messages clearly.
Word: Experienced in drafting high-quality reports and communications, using advanced formatting and document structuring to ensure clarity and professionalism.
PowerPoint: Accomplished slide writer, able to develop clear, visually engaging, and persuasive presentations for both senior leadership and broad colleague audiences. Comfort using data visualisation tools to present complex ideas for impact.
Outlook: Skilled in efficient diary management, meeting scheduling, tracking event acceptance, and preparing polished communications.
Experience leveraging AI tools to optimize work and drive efficiencies.
Demonstrated commitment to advancing an inclusive, high-performing, values-led culture.
Marketing Insights Researcher
User experience researcher job in New York, NY
The mission of the Marketing Insights team is to understand the needs, experiences, behaviors, and attitudes of our users and customers to maximize the value Meta can deliver across our platforms and services. Our team are experts in research technique and practice, but our differentiator is how we act as full-stack partners to help identify and actualize the marketing strategies that connect people and businesses to meaningful experiences.
**Required Skills:**
Marketing Insights Researcher Responsibilities:
1. Identify opportunities and develop the learning agendas (in collaboration with other functions such as User Experience Research (UXR), Data Science, Creative) to support progress on business goals
2. Responsible for framing strategy decisions, driving alignment, and unblocking progress - ensuring the right conversations are happening and marketing is set up to succeed
3. Design and execute quantitative and qualitative research to support decision-making, strategic planning and shape marketing and brand strategies, campaign development, product development, retail and channel strategy
4. Translate research findings into actionable insights with clear recommendations
5. producing highly effective communication that motivates people to apply learnings in marketing and across the organization
**Minimum Qualifications:**
Minimum Qualifications:
6. Research Expertise: 8+ years of research experience. Mastery of qualitative and quantitative methods, with the ability to apply them in a business context to inform decision-making
7. Marketing Expertise: Proven expertise in shaping insights-driven marketing campaigns and product launches from definition to execution, with a focus on shaping strategy, driving alignment, and delivering business outcomes
8. Strategic Leadership: Resolves ambiguity, drives cross-functional alignment. Experience convening stakeholders and drive decision making in ambiguous or evolving contexts. Track record of thriving in time-sensitive environments
**Preferred Qualifications:**
Preferred Qualifications:
9. 12+ years of research experience
10. Experience in the technology space
11. Experience in developing AI features for Hardware/Device
12. Experience collaborating proactively and effectively with a broad variety of partners
13. Experience thinking holistically/creatively in addition to technically/analytically
**Public Compensation:**
$160,000/year to $219,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
User Researcher
User experience researcher job in New York, NY
About Us:
Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email-with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
About The Role
We're seeking an experienced User Researcher to join our growing team. This role will be instrumental in shaping our product decisions through deep user insights and strategic research initiatives. In this role, you'll:
Lead end-to-end research projects from planning and methodology selection to execution and presentation of findings, working at both a strategic and tactical level.
Conduct qualitative and quantitative research including user interviews, usability testing, participatory design, diary studies, usability studies, and surveys - to deliver the right type of data and insights at the right time.
Deliver actionable insights that enable us to deeply understand our customers, identify business opportunities, and shape decision-making. Proactively share these insights, leveraging clear communication strategies and advanced storytelling, and adapting your approach for different audiences.
Build strong cross-functional relationships, partnering with Design, Product, Engineering, and Data Science to integrate research and user feedback into different phases of product development process.
Skills You'll Need to Bring:
You have 4+ years of professional industry experience in UX research, ideally for digital products. Bachelors Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar.
You care about the business needs, implications, and practicality of your work. You can balance between craft, speed, and the bottom line and have a consistent record of using your research skills to drive product and business impact.
You understand the strengths and limitations of different research methods and when to apply them, and have hands-on experience independently designing and running UX research from beginning to end.
You're a good listener who collaborates well with different stakeholders. You observe and internalize all inputs and feedback to help you reach an optimal decision and prioritize wisely.
Advanced survey expertise, including sampling, questionnaire design and data analysis skills.
Nice to Haves:
Masters or PhD Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
Passion for working and learning in a fast-growing company
Experience with SQL, R, Python or other data analyses tools
Experience communicating research to executive stakeholders
You're familiar with the work of computing heroes like Douglas Engelbart, Alan Kay, Bret Victor, etc. - and understand why we're big fans.
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in New York, the estimated base salary range for this role is $185,000- $220,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion's Global Recruiting Privacy Policy.
#LI-Onsite
Auto-ApplyPrincipal UX Researcher - Product & Experience
User experience researcher job in New York, NY
About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
We are seeking a highly experienced Principal UX Researcher to lead strategic research initiatives that drive product innovation and enhance user experience across our digital platforms. In this role, you will shape research strategy, mentor and guide research practices across the organization, collaborate with cross-functional teams, and turn insights into action to influence product direction at the highest level. The Principal UX Researcher is a key role that helps us understand and obsess over our users (both internal and external) - their contexts, concerns, behaviors, needs and aspirations. In leading the practice of human- centered research, this role heavily informs the strategy and direction of TEGNA's digital ecosystem - ensuring we put the needs of our end users front and center.
Who you are
The Principal UX Researcher is the nexus between consumer centered business strategy and enabling Digital Products at scale. In this position, you will serve as both a visionary and a hands-on integrator and leader. Your exceptional talents drive insights and strategy that help shape the future of media, community, and connection. Understanding people and their critical needs, you advocate for the best outcomes across business and product teams. You have a proven record of conceptualizing, designing and delivering elegant and intuitive research solutions that directly impact the products, experiences, and platforms you are accountable for.
Key Responsibilities:
Strategic Leadership: Lead UX research efforts for complex, high-impact initiatives across multiple products or business units. Develop long-term research roadmaps aligned with company goals.
Research Execution: Design, plan, and conduct qualitative and quantitative research methods (e.g., ethnographic studies, usability testing, surveys, diary studies, field research, etc.) to deeply understand user behaviors, needs, and motivations.
Establish Research Guidelines: enable team of product and UX leaders through UX research tool kits, standards, guides.
Cross-functional Collaboration: Partner closely with Product Management, Design, Engineering, Marketing, and Data Science teams to integrate research findings into product planning and decision-making.
Insight Communication: Deliver compelling insights through reports, presentations, and storytelling that inspire product innovation and support executive-level decisions.
Mentorship & Guidance: Mentor junior researchers and help establish best practices and research standards across the UX organization.
Vendor Management: contract with and manage required vendors and tools to enable UX research across the TEGNA digital ecosystem.
Thought Leadership: Represent the UX discipline in strategic conversations, contribute to the UX research community, and advocate for a user-centered culture.
Requirements:
8-10 years of experience in UX research, human-centered design, or related fields.
Demonstrated experience leading research for complex, large-scale digital products.
Expertise in both qualitative and quantitative research methodologies.
Proven ability to turn ambiguous questions into clear research plans.
Exceptional communication, storytelling, and collaboration skills.
Experience influencing executive stakeholders and cross-functional teams.
Master's or Ph.D. in Human-Computer Interaction, Cognitive Psychology, Anthropology, Sociology, or related field (preferred but not required).
Preferred Qualifications:
Experience working in agile, fast-paced product environments.
Deep knowledge of accessibility, inclusive design, or emerging technologies (e.g., AI/ML, AR/VR).
Background in consumer-driven domains.
Why Join Us?
Drive the user research strategy at a product and organizational level.
Collaborate with a world-class UX and Product team.
Make a tangible impact on the lives of millions of users.
Competitive salary, benefits, and opportunities for growth. #LI-MS1
Pay Range $180,000-$190,000 USDBenefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email ***************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
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Auto-ApplyUX Researcher
User experience researcher job in New York, NY
R&D Partners is seeking to hire a UX Researcher II in South San Francisco, CA.
Your main responsibilities as a UX Researcher II:
Define AI Product Strategy Through UX Research: Lead end-to-end user research to directly inform the product roadmap for our agents and LLM-based applications. Identify critical pain points in scientific workflows and uncover new opportunities for AI to drive efficiency and discovery.
Design and Execute Rigorous Usability Studies for AI Products: Develop and implement specialized user testing methodologies (e.g., contextual inquiries, task-based usability tests) to evaluate the effectiveness and intuitiveness of our LLM-driven interfaces and agentic workflows.
Operationalize User Feedback for AI Systems: Build and manage a systematic process for gathering, analyzing, and tracking qualitative feedback on our models and agents, enabling data-informed improvements to the core AI infrastructure.
Uncover Actionable Insights for Agentic Frameworks: Analyze qualitative data from user sessions to understand how scientists interact with and trust AI outputs. Synthesize findings to reveal what drives user adoption and engagement with complex AI tools.
Build a User-Testing Infrastructure for Internal AI Tools: Create and maintain reusable testing protocols and recruitment pipelines tailored for internal, expert users, elevating the quality and efficiency of user research across the organization.
What we are looking for in a UX Researcher II:
3-5+ years of experience conducting UX research and usability testing, preferably with complex, expert-facing systems or internal tools.
3-5+ years of experience in qualitative and quantitative research methods, including generative and usability studies, data analysis, and A/B testing.
Demonstrated experience with AI products, specifically Large Language Models (LLMs) and AI agents.
Experience with UserTesting, Contentsquare, or similar usability testing platforms.
Have experience building and scaling a user research practice, including establishing processes for recruitment, testing, and knowledge management.
Why Choose R&D Partners?
As an employee, you have access to a comprehensive benefits package including:
Medical insurance PPO, HMO &
Dental & Vision insurance
401k plan
Employee Assistance Program
Long-term disability
Weekly payroll
Expense reimbursement
Online timecard approval
Pay Scale:
$109,470 $197,036
Dependent on Experience)
R&D Partners is a global functional service provider and strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies.
R&D Partners is an equal-opportunity employer.
Lead Quantitative User Researcher
User experience researcher job in Boston, MA
This is a hybrid role based out of our Boston HQ. Candidates will be expected to comply with the team's hybrid schedule (remote Monday/Friday, in office Tuesday-Thursday). Who We Are Wayfair's Customer Tech team is responsible for designing, building, analyzing, and managing the entire customer experience on Wayfair's websites and mobile app. This role is for a person that is passionate about users and has a desire to help deliver positive consumer experiences through research.
What You'll Do
As a Quantitative Lead User Researcher you will be empowered to plan and run quantitative (or mixed-method) user research projects end-to-end, including defining clear problem statements, framing project goals and ingoing research assumptions and questions, scoping and selecting the appropriate methods and tools, supporting in recruitment, running/facilitating research activities, analyzing and synthesizing data, sharing and socializing findings, etc. Ultimately, you will influence and persuade cross-functional leaders and more senior partners to act on your findings.
What's Required
* A minimum of 5 years of experience in the user experience or consumer research field where user research is a core activity
* Master's degree in Human Factors, Experimental/Cognitive Psychology, HCI, or related field and/or commensurate experience
* Quant research experience - you will scope and execute on quantitative research plans specifically (you will be the only quant user researcher on the UXR team!) but can expect to leverage mixed methods (and qualitative research at times) to answer key business and product questions
* Recruitment experience - you will define & handle UXR study recruitment needs, logistics, scheduling, and incentives
* Analysis and storytelling skills - you will need to clearly synthesize and present UXR insights to key stakeholders with actionable takeaways
* Collaboration skills - you will collaborate across functions such as Product Design, Product Management, Analytics, Engineering, Commercial stakeholders and more
* Proficiency in research, design, and quantitative analysis tools - such as Qualtrics, Userzoom/Usertesting, Figma, R, SPSS
* Experience/interest in using AI tooling - you will be expected to leverage AI tech (e.g. Gemini, Gems, Google NotebookLM, Dialogue AI etc) to run your projects more efficiently and to empower others
* Product centric mindset - your research will be focused on the digital CX and helping product and design to discover and deliver on new opportunities
* Design thinking experience/interest - you will run and participate in ideation sessions and design sprints. We want to hear your ideas and see you build on other's ideas
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
Easy ApplyUX Researcher
User experience researcher job in Stamford, CT
We are looking for an experienced UX Research Specialist to join our team. You will be responsible for helping define and drive the future of our products. You will reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user's experience more intuitive, accessible, and seamless.
Responsibilities
· Conduct primary and secondary user research.
· Conduct and evaluate quantitative and qualitative research.
· Perform market and ethnographic research.
· Research user personas and investigate user behavior.
· Lead the process of proposing, wireframing, and implementing UX improvements.
· Plan and implement user research strategies and methodologies.
· Advocate research findings to diverse audiences through written and oral presentations.
· Perform usability studies with consumers.
· Work closely with marketing and product management teams to identify research topics.
· Work with UX design, product management, content strategy, engineering, and marketing.
Requirements
· Five or more years of UX research experience
· Bachelor's or MS in a human behavior related field (or equivalent and demonstrable work experience)
· Ability to quickly and effectively share research results
· Ability to perform all research-related tasks including research, planning, evaluating, and iteration
· Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
· Desirable experience with testing tools
Aircraft Quality Researcher
User experience researcher job in Hartford, CT
Segula Technologies is a global engineering and consulting leader, delivering cutting-edge solutions in aerospace, automotive, energy, rail, and life sciences. Established in 1985 and headquartered in France, we operate in over 30 countries, driving technological innovation, enhancing industrial performance, and supporting clients throughout the entire product lifecycle. Our expertise spans design, manufacturing, testing, and project management, empowering businesses to overcome complex engineering challenges while championing sustainability and innovation.
Why Work With Us?
At Segula Technologies, we value our people and offer a comprehensive benefits package to support your health, well-being, and financial future. You will beeligible for benefits, including:
Medical , Dental and Vision coverage .
Employee life insurance
Short & Long-Term Disability
Voluntary Term Life, AD&D, & Critical Illness insurance
401(k) plan with Segula matching up
PTO days
Job Description
Adhere to General Work Requirements as required in coordination with Quality leadership.
Research and capture all maintenance program requirements to include Inspection Program, Airworthiness Directives, Service Bulletins, Instructions for Continued Airworthiness, etc. to establish comprehensive and accurate listings of requirements for specific model aircraft.
Research all maintenance documentation for an aircraft and conduct necessary on-aircraft inspections to construct an accurate configuration of specific aircraft.
Utilize research to establish aircraft maintenance requirements pertinent to customer visit and organize the results into an understandable report for delivery to customer.
Supports Quality Inspectors by performing Quality Inspector duties and returning A/C to service when requested from Quality Leadership.
Ensure all work packages (orders and forms) as well as records of arrival, maintenance and corrective actions performed, are documented accurately and that all specialized customer (RED, RFE & SRPSA) and regulatory paperwork (FAA, FAR/CAA, etc) is complete and required approvals have been obtained.
Perform walk around inspection of aircraft for release from maintenance.
Perform return to service process and ensure assigned aircraft meets all airworthiness requirements prior to return to service.
Train, coach and mentor employees in the performance of duties in area(s) of qualification.
Provide data to customers as requested.
Qualifications
You have a current and valid FAA Airframe and Powerplant License
You have at least 5 years aircraft (corporate or commercial jet) maintenance experience
You have a minimum of 1 year experience on Bombardier aircraft
You have a minimum of 1 year experience as an aircraft Quality Inspector
You can apply planning and problem solving to resolve issues and meet commitments
You utilize strategic thinking in making decisions/seizing opportunities in the context of business objectives
You are a team player in order to partner effectively with others in order to achieve results
You have an attitude of “Get It Done” in completing work and making change happen to achieve objectives
You have customer orientation in order to satisfy internal/external customer expectations and develop partnerships
You have the ability to develop yourself and others to be and do their best
You can use a variety of measuring tools and basic hand tools with ability to interpret/operate test equipment
You have the ability to interpret/ process all relative (foreign & domestic) regulatory documents, actions and requirements (FAR, CAA. RSM/QCM, FAA, AD, SB, CFR, TCDS, etc)
You have working knowledge of computer software programs (Excel, Access, Word, Quality Maintenance Tracking, SAP, internet, AMS)
You have thorough knowledge of return-to-service procedures and applicable SAP programs
You have the ability to communicate clearly and succinctly in both verbal (English) and written form
You have the ability to train, coach and mentor employees in performance of their duties in areas of qualification
Additional Information
Here's a quick overview of the next steps:
Phone Interview with Recruiter: We'll start with an introductory call to learn more about your background and interest in the role.
Onsite or Virtual Interview with the Hiring Manager
Offer Letter: We will extend a formal offer and begin the onboarding process.
Background Check & DOT Drug Screen: This step includes a thorough background check, reviewing criminal and other relevant records, along with a Department of Transportation (DOT) drug screening to ensure compliance with federal safety regulations.
Start Your Next Challenge!
Founding UX Researcher
User experience researcher job in New York, NY
We are all social creatures, but the dominant “social” companies today have evolved into digital loneliness machines, driving isolation, anxiety, and mental health challenges across our lives.
Human connection is lost. Posh is a beacon guiding us back.
Posh enables anyone to become an event organizer, build a community around their followers, and bring people together in person to cultivate real-world human connections. Founded by event enthusiasts and college dropouts, we've built the ultimate tools for creating, marketing, and monetizing in-person communities globally. In just three years, Posh has grown to a team of 60, expanded to 5M+ users, secured $40m in venture funding, and facilitated over $220M in transactions. We've achieved more than teams ten times our size in a tenth of the time-and there's so much more to come.
About The Role
At Posh, you'll be the voice of the user-helping us uncover the real needs, behaviors, and motivations of both attendees and organizers. As our founding UX Researcher, you'll shape the product roadmap by identifying user problems, validating ideas, and surfacing opportunities to make every product decision more informed and impactful. You'll partner closely with product managers, designers, and engineers to ensure that we're not just building fast, but building the right things.
This is an in-person position at our New York City office in the heart of SoHo, where you'll play a pivotal role in ensuring the attendee and organizer experience reflects what users truly need.
Key Responsibilities
Lead end-to-end research efforts across the attendee and organizer journeys, from exploratory studies to usability testing.
Translate research findings into actionable insights that directly shape product strategy and prioritization.
Develop a deep understanding of our diverse user base through qualitative and quantitative methods, including interviews, surveys, diary studies, and data analysis.
Partner with product and design teams to define hypotheses, select methodologies, and embed research into the product development process.
Create artifacts (personas, journey maps, opportunity frameworks) that help teams internalize and act on user needs.
Evangelize user-centered thinking across the organization, helping teams balance business goals with user impact.
Build and scale Posh's research function from the ground up, establishing lightweight processes and practices that enable a small, fast-moving team to learn quickly.
Ideal Candidate
5+ years of UX research experience, with a strong portfolio demonstrating impact on product direction and outcomes.
Experience as a first or early researcher at a company, comfortable building research programs, tools, and processes from scratch.
Expertise in a range of research methods and the ability to select the right approach for the right question.
Experience synthesizing and communicating complex insights in ways that inspire clarity and alignment across teams.
Comfortable working in a startup environment-adaptable, resourceful, and excited to build structure where none exists.
Strong collaboration skills, with the ability to influence product and design decisions at both strategic and tactical levels.
Experience in consumer, social, or marketplace products a plus, especially in spaces that bring people together offline.
Posh provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posh is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability
Auto-ApplySenior UX Researcher (12-month FTC)
User experience researcher job in New York, NY
Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at *************
Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.
If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to *********************. For any other non-disability related questions, please reach out to our Talent Partners.
We're looking for a Senior User Researcher to join our UX research team to help us understand our users, their needs and create delightful user experiences across our product. You'll be comfortable scoping out, designing and undertaking robust investigations, as well as disseminating actionable insights to help bring the voice of our customers to the core of our organisation and product.
At Depop, research underpins our design process end-to-end. You'll be working side-by-side with fellow researchers, designers, product managers, copy writers and analysts to shape the future of fashion.
In addition to being adept at a wide range of methodologies (from ethnography, depth interviews and diary studies to surveys and usability testing) you'll also understand how to synthesise data from multiple sources into compelling, actionable insights and advocate for user needs in a rapid-paced, high growth environment.
Responsibilities
Take ownership of end-to-end research delivery; from understanding where our knowledge gaps are, gathering the questions and hypotheses, planning and executing the research all the way through to analysing and sharing your findings with the team
Work closely with product managers, designers, engineers and other user researchers to generate hypotheses and plans for high-impact research to help us better understand our users and help us create a better product
Lead the research for a product area, suggesting the best approach and methods to use so we're capturing the right insights that help us grow and develop our product
Autonomously carry out research from tactical to strategic using a wide range of research methods, e.g. remote interviews, ad-hoc surveys, unmoderated research.
Evaluate and explore information architecture, using tree-tests, card-sorts and whatever other methods are appropriate
Collaborate closely with our analytics team to make sure our qualitative insights are also enhanced by robust quantitative analysis whenever possible, and run some basic quantitative analysis yourself using our internal behavioural tools or surveys.
Communicate research findings to inform business decisions through the best possible means ranging from presentations, workshops, reports or any other method that gets the insights into our decision-making
Educate and advocate for UX research across the organisation
Collaborate in the continuous improvement of the research team processes and best-practices
Contribute to the growth and skill development of more junior research team members
Requirements
A senior UX researcher with a strong portfolio demonstrating a wide range of qual and quant methods e.g. in exploratory, generative and evaluative research
Experienced in delivering autonomously and to the highest quality standards
5 years + of experience in advocating for and delivering UX Research in different environments
Effective in seeking out, building and maintaining strong and trusting relationships with key stakeholders across the business
Effective and compelling communicator: Collate and disseminate various threads of insights into easy-to-digest and actionable recommendations
You are able to communicate research findings clearly, accurately and in a compelling way utilising a variety of written and visual formats
You thrive in an agile, ever-changing, and demanding environment that requires multi- tasking
Comfortable working with remote peers on a consistent basis
Additional Information
Health + Mental Wellbeing
Medical Plan, HSA, Dental & Vision
Health Benefit Resources via Sequoia App, One Medical and Health Advocate
Employee Assistance Programme (EAP) - have access to a confidential support network of expert advice 24/7
401(k) Retirement Savings
Work/Life Balance:
22 days annual leave + public holidays
1 company-wide day off per quarter, for you to take some time for yourself and decompress
Ability to work abroad for 4 weeks per year
Family Life:
18 weeks of paid parental leave for full-time regular employees
Shared parental leave, and paid emergency parent/carer leave
Learn + Grow:
Twice yearly development chats and yearly performance reviews
Learning budget
Upskilling our employees with company wide training workshops, materials and resources
Your Future:
401(k) Retirement Savings Plan
(eligible after completing 1,000 hours in a given calendar year)
Auto-ApplyHead of Virtual Events/Experiences
User experience researcher job in New York, NY
About Riley
Riley is on a mission to create happier and more engaged teams. For ages, offices have played a major part in company culture and now that workplace trends have accelerated towards remote and hybrid teams, we're here to fill the void left by the rituals and experiences that used to be shared in person. Riley's answer is a platform that combines experienced, service-minded individuals with technology to create a new way to connect with employees and keep them engaged and happy.
A huge part of Riley's mission is to provide diverse job opportunities and career advancement paths for individuals of all backgrounds.
The Role
This role is ideal for someone who is eager to get in on the ground floor of an exciting new startup. This is an opportunity for a motivated individual to take ownership and gain knowledge across multiple aspects of a business. You will wear many hats and must be comfortable knowing that no two days are alike. You'll be asked to collaborate directly with both Co-Founders and your feedback will be instrumental in shaping the foundation of the company. While your responsibilities will be broad, the primary responsibilities will include:
Creating Event Programming/Experiences
Riley's clients expect curated and thoughtful events to keep their teams engaged and interested so we need someone who likes to think out of the box to create novel, fun, and worthwhile virtual events. You'll be instrumental in sourcing, organizing, and coordinating events for clients and also building the database of events for the future.
Riley seeks to recreate some of the rituals that are missed from the physical office, such as acknowledgment of birthdays or special occasions. As head of events/experiences, we'll need someone who can fill this void by offering up interesting ways for companies to reimagine these types of employee experiences.
Liaising With Co-Founders
As we grow Riley, we're hoping to find a motivated individual who's interested in learning what works and what doesn't and isn't afraid to share valuable feedback. You'll be instrumental in sharing ideas that will be implemented in all facets of the business including marketing, operations, and training.
Team Building
As one of our first employees, the expectation will be that you will grow into a leadership role in a short period of time. This means we're looking for someone who's up for a challenge and isn't afraid to learn new things and is eager to not only learn, but also to teach and lead by example.
We show a strong preference for those with a demonstrated, scrappy, customer service oriented bend.
*For this role, you will be reporting to Manhattan five days a week during regular business hours (8:00AM-5:00PM).
Who You Are
A solid human being....you do things the right way and won't compromise your morals.
Events experience of 1-3 years highly preferred. Track record showing you've coordinated events (ideally virtual) or experiences for offices and their employees.
Hospitality industry (hotels, restaurants) experience a plus.
Ideally you've managed people in the past. Not a deal-breaker, but at some point you'll be in charge of a team, so experience helps.
You're super organized - you even surprise yourself with how you stay on top of everything.
You're high energy - the more you have to do, the happier you are.
You're a people person who truly cares about keeping the team happy, and have been known to go above and beyond to make sure of that.
You're mature enough to take the work seriously, no matter how tedious the task.
Benefits
Competitive Compensation
Health benefits
Flexible vacation policy
Commuter benefits
To apply, please send over your resume and a cover letter *you'd actually want to read*. Note that we have a rolling hiring process, so if you haven't heard from us feel free to check in!
UX Researcher II
User experience researcher job in New York, NY
We're looking for smart, forward-thinking mid UX researchers in NYC, Seattle or the Bay Area to join our world-class team at Key Lime Interactive!
This is opportunity to drive research. You need to be able to conduct UX research with little to no direction. You must be able to work in a more ambiguous environment, picking which research will work best given the constraints shared with you, and always keeping the ball rolling. If you thrive in an environment where there is constant change and your research matters then this is a good place for you.
You'll be working with teams during the design sprints, hence experience working side-by-side with stakeholders is a must.
You'll need to be experienced in a variety of UX research qualitative and quantitative methods as found on our services page:
Behavioral Personas
Co-Creation Journey Mapping
UX Research Strategy Workshops
Workflow Discovery/User Requirements Definition/Problem Framing
Exploratory Research
Agile UX Design or Participatory Design
Contextual Inquiries
Usability Testing (In-Lab and Remote)
Diary Studies
Ethnographic Research
Expert Reviews
Eye Tracking Focus Group & In-Depth Interviews
Quantitative Research using tools like Qualtrics, Optimal Sort and Userzoom to conduct Surveys, Tree Tests, Card sorts, competitive online studies, true intents, and more.
About Us
Key Lime Interactive is a customer experience agency that serves an amazing list of Fortune 500 clients. Our company values are as follows:
See the puzzle
Open and Receptive
Dynamic
Do the Right Thing
Put a Ribbon on It
All members of our team are selected based on various strengths that complement other teammates. Everyone demonstrates a great deal of personal integrity, possesses an innate ability to solve problems and has the ability to work both independently and as a member of a small team in a fast-paced agency environment. Everyone at KLI contributes to a curious and fun-loving culture. In addition, to doing what you love every day alongside some of the industry's best, Key Lime Interactive offers great benefits as a full-time employee. Specifically, we offer medical/dental/vision and life insurance policies as well as elective supplemental insurance such as STD/LTD and more. Employees are also eligible for our 401k plan after their first year. Our vacation policy consists of 14 days paid time off, 6 sick days, and 7 holidays. Sound good? Apply today.
KEY LIME INTERACTIVE is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, KEY LIME INTERACTIVE complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. KEY LIME INTERACTIVE also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. KEY LIME INTERACTIVE is an E-Verify employer.
Auto-ApplySenior UX Researcher
User experience researcher job in New York, NY
We're looking for a Lead UX Researcher to uncover user pain points and improve product usability. This role is hands-on and ideal for someone comfortable working independently and training others. Responsibilities: Conduct user research: interviews, focus groups, shadowing, usability tests.
Recruit participants, create screeners, and run concept tests.
Analyze user stories and metrics (clicks, task completion) and combine qual + quant insights.
Deliver actionable findings and enable teams with templates and training.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
5+ years UX research in enterprise environments (finance a plus).
Experience with focus groups, usability testing, and mixed methods.
Ability to work solo and mentor others.
Strong communication and stakeholder management skills.
UX Researcher
User experience researcher job in Boston, MA
What you'll do:
As a UX Researcher at Zipcar, you will conduct quantitative and qualitative research in support of our product strategy and roadmap. You'll solve complex problems through generative and evaluative research, work with cross-functional teams to design new products and experiences and serve as the voice of the customer across our organization.
What you'll love about being a Zipster:
· Lead impactful research end-to-end: Plan and execute generative and evaluative studies from start to finish, including scoping, recruitment, data collection, analysis, and delivering actionable insights.
· Champion the user experience: Deeply understand our user needs, behaviors, and emotions by applying a variety of research methods and leveraging customer experience metrics.
· Collaborate cross-functionally: Partner with designers, product teams, and data scientists to ensure user insights shape design decisions and business strategy.
· Create a culture of curiosity: Involve colleagues across the organization in the research process and offer ways to connect with our members firsthand.
· Strengthen our UXR practice: Help grow our research capabilities and contribute to the evolution of our team's vision and impact.
What drives success for a UX Researcher:
· 3+ years of research experience: You're an empathetic, passionate researcher with a deep specialization in UX research and a broad set of skills across quantitative and qualitative research.
· Engaging storyteller: You have a talent for turning insights into compelling narratives, communicating clearly and effectively through writing and presentations tailored to a range of audiences.
· Collaborative team player: You thrive in cross-functional teams and enjoy building strong, positive relationships with colleagues across disciplines.
· Lifelong learner: You're naturally curious, open to feedback, and constantly seeking out new knowledge to grow your skills and tackle new challenges.
· Impressive portfolio: Your research portfolio showcases thoughtful, impactful work demonstrating your process and influence on product decisions.
· Bonus points if you're a Zipcar member or a member of another car-sharing solution!
What tops off the tank:
· Competitive Medical, Dental, Vision, Life and Disability Insurance and other voluntary benefits
· Generous paid time off, including volunteer and Parental Leave options
· Tax-free benefit for public transportation or parking expenses
· Bicycle Reimbursement program
· 401(k) Retirement Plan with company matched contributions
· Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars
· Community involvement opportunities
Who are we?
Glad you asked! Zipcar is the world's leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we're driven by a mission - to enable simple and responsible urban living.
The extra mile:
We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer - M/F/D/V.
The annual starting salary for this position is between $90,000 - $110,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.
The fine print:
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
BostonMassachusettsUnited States of America
Auto-ApplyUX Researcher
User experience researcher job in Boston, MA
Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization
with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Position Details:
Title:
Senior UX Researcher
Location:
Boston, MA / Eden Prairie, MN / Rocky Hill, CT
Duration:
6 month (possible contract to hire)
Manager's Note:
This resource will create the research plans, conduct the research, and analyze and report data back to the larger project team.
The researcher typically works with the product owner or business analyst and possibly the development team.
Responsibilites:
Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including but not limited to: key-stroke level modeling (KLM); lab-based and remote moderated and unmoderated usability testing; contextual inquiry / field studies; surveys; interviews; heuristic evaluations; focus groups; ethnography and persona development; rapid iterative testing within an Agile environment.
Work with product teams to identify and prioritize user research requirements, including timelines, scope and methodologies
Collaborate with product teams to remediate issues identified from research.
Advocate for user research principles.
Requirements:
Experience as a usability practitioner
Demonstrated experience delivering user research, including developing user personas, conducting field studies / contextual inquiry, and usability testing
Additional Information
To know more about this position, please contact:
Monil Narayan
************
Applied UX Researcher (Messaging Apps)
User experience researcher job in New York, NY
**Duration: 6 months (Hybrid)** + This project is focused on evaluating new and existing mobile features for iOS in conjunction with upcoming feature rollouts and marketing initiatives. The goal is to assess how these features are perceived by users and to inform strategic decisions around whether a feature should be launched, improved, or deprioritized-ultimately ensuring that feature development aligns with user needs and delivers meaningful value.
**Overall Responsibilities:**
+ This role will focus on using survey and interview studies to evaluate features, and messaging, and to inform a potential marketing strategy.
+ Design and implement research studies (semi-structured interviews, usability tests, surveys).
+ Run research studies (e.g., program a survey in Qualtrics, carry out interviews with participants, etc.).
+ Plan and execute evaluations of new and existing messaging apps features.
+ Define success metrics and KPIs for feature performance.
+ Design user research studies and analyze feedback to assess feature value.
+ Identify user pain points and areas for improvement.
+ Make data-driven recommendations on whether a feature should be launched, improved, or deprioritized.
+ Align recommendations with business goals and marketing strategies
+ Create reports and presentations to communicate findings and decisions.
+ Influence product roadmap and prioritization through clear evidence-based insights.
+ Analyze results and communicate findings (e.g., in slide decks).
**Experience (Mandatory):**
+ 4 years of experience in an applied research setting, or similar.
+ Experience assessing and enhancing the user experience of messaging and mobile app features during launch phases on iOS and Android.
+ Strong understanding of user experience (UX) principles and design thinking.
+ Experience with research design and analysis utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
+ Experience with Qualtrics and basic statistical techniques.
+ Strong grasp of diverse research methods, including A/B testing, alpha and beta testing, usability studies, concept testing, diary studies, literature reviews, focus groups, and surveys etc.
+ Excellent communication and collaboration skills including ability to distil findings into concise insights and engage and excite stakeholders about research.
**Experience (Desired):**
+ Successful track record of running user research programs, employing a variety of qualitative and quantitative research methods.
+ Self-motivated and able to work with little direction.
+ Passionate, high attention to detail, innovative, creative, and team focused.
+ Familiar with Android or iOS.
**Education:**
+ BA/BS degree or equivalent practical experience.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Manager, People & Workplace Experience
User experience researcher job in Shelton, CT
For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.
Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.
It's a colorful world - make your mark by joining the BIC team today.
**JOB DESCRIPTION**
The **Manager, People & Workplace Experience** plays a dual role at our Shelton, Connecticut office, combining responsibility for **management of workplace and site operations** . He/she acts as a key partner to leadership, ensuring an engaging employee experience while providing a safe, efficient, and inspiring work environment.
**Key Responsibilities:**
**Workplace Leadership:**
+ Define and implement the social & engagement strategy for the site in close collaboration with HR Leadership team in Shelton
+ Plan and execute high-impact Engagement projects enhancing employee engagement, well-being, and company culture.
+ Partner with Employee Resource Groups (ERGs) to support their annual event calendar, ensuring alignment with site activities, smooth coordination of logistics, and consistent visibility across the employee experience.
**Employee Experience**
+ Drive the **Employee Journey** :
+ Induction seminars and onboarding programs.
+ Celebration & recognition initiatives
+ Own the design and updating of Service Anniversary Award Program
**Quality of Work Life**
+ Implement innovative well-being programs such as:
+ Health & well-being programs (Cancer & Chronic Disease support, Mental Health awareness).
+ Sports & wellness activities (challenges, classes, nutrition guidance).
**Culture, Engagement & Belonging**
+ Foster **One BIC momentum** , strengthening cohesion, identity, and collective energy.
+ Manage and organize/oversee team-building highlights: celebrations, after-work events, team gatherings, breakfasts, annual holiday celebrations etc..
+ Develop internal communities and networks (managers, ambassadors, employee resource groups).
**Facility Management & Workplace**
+ Oversee **building and infrastructure operations** : preventive/corrective maintenance, safety compliance, and space optimization.
+ Manage **workplace and employee services** : reception, mail, printing, catering, concierge, cleaning, waste management, cafeteria & company store management.
+ Ensure **health, safety & environment** compliance: workplace safety policies, evacuation plans, and fire drills, etc.
+ Act as POC for site specific policy updates and improvements ensuring alignment with leadership and communication to the Shelton population.
+ Oversee management of fleet car accounts
**Workforce Compliance Reporting**
+ Oversee and manage Affirmative Action Plan (AAP/APP) reporting, ensuring compliance with federal, state, and local regulations across all sites.
+ Maintain and update Equal Employment Opportunity (EEO) and Veterans' (VETs) reporting, ensuring accuracy and timely submission.
+ Coordinate with the Legal department and external vendor (Berkshire) to prepare, validate, and file all required reports.
+ Collaborate with HR, Talent Acquisition, and site leadership to collect and analyze workforce data for reporting purposes.
+ Ensure all reporting deadlines are met and documentation is maintained for audits and compliance reviews.
**Policy Database Management**
+ Maintain the Shelton policy database, ensuring it accurately reflects all policies listed on the Shelton HR Portal.
+ Track policy ownership and status, including whether a policy is current, under review, or requires updates.
+ Conduct periodic check-ins with policy owners to confirm review cycles and identify necessary updates.
+ Ensure annual updates are completed in accordance with benefit changes, in partnership with the Total Rewards team.
+ Maintain and update policy information directly within the HR Portal to ensure accuracy and accessibility.
**QUALIFICATIONS**
+ Bachelor's degree in Business Administration, Human Resources, Facilities Management, or related field; Master's preferred.
+ 7+ years of experience in workplace operations, facilities, or employee experience roles within a corporate environment.
+ Proven ability to manage site operations, engagement programs, and compliance reporting (AAP, EEO, VETs).
+ Strong knowledge of health, safety, and environmental (HSE) standards.
+ Skilled in project management, vendor coordination, and policy administration.
+ Excellent communication, organization, and stakeholder management skills.
+ Collaborative leader with a proactive, solution-oriented mindset.
+ Proficient in Microsoft Office Suite; familiarity with HR or facility systems a plus.
+ On-site presence required in Shelton, CT, with flexibility for events or travel as needed.
BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.
BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.
UX/UI Designer
User experience researcher job in Groton, CT
The Information Technology (IT) Software Engineering Group (SEG) at EB is expanding its initiative to develop and deploy mobile, tablet-based applications for the workforce. The success of this journey depends strongly on the User Experience (UX) design of the applications. EB is seeking enthusiastic and detail-oriented UX Designers to join our Software Engineering Team. This role will focus on supporting the design and optimization of our core logistical software platforms. Candidates will work under the guidance of a UX Design Specialist and UX Design Product Owner to apply user-centered design principles, ensuring our applications meet industry standards for usability, accessibility, and compliance. The core responsibilities include:
Assist in developing high-fidelity prototypes, wireframes, and user flows to help customers visualize new features and system modifications, focusing on clarity for complex processes.
Maintain and organize design assets, specifications, and documentation, ensuring that all materials adhere to established Design Systems
Help plan and conduct basic usability tests and interviews with internal users
Work with Project Management, Business Analysts and Technical Personnel to translate detailed requirements into practical interfaces
Actively participate in design critiques with both internal and external stakeholders and iterate on designs based on constructive feedback
Qualifications
Required:
Bachelor's degree in either UX Design, Visual Communication Design (VCD), Human Computer Interaction (HCI), Computer Science or Communication
1-5 Years experience designing User Experiences (UX) and User Interfaces (UI) for mobile and desktop applications
Ability to obtain and maintain a Secret level security clearance
Preferred:
Familiarity with WCAG 2.1+ Accessibility Standards
Interested candidates should provide a link to a portfolio with their resume when possible.
Foundational proficiency with design and prototyping tools (e.g. Adobe CC Suite, Adobe XD, Figma)
Experience or strong interest in designing for enterprise software, data visualization, and back-end systems.
Experience or knowledge of Agile development methodologies
Foundational knowledge of the software development process
Skills
Foundational understanding of design principles for Graphical User Interfaces (GUI), including hierarchical relationships, color theory, typographical concepts, and responsiveness
General awareness of the latest UX trends and technologies
Solid grasp of user-centered research, design, and testing methods
Ability to clearly and concisely articulate design rationale, process, and findings to both technical and non-technical stakeholder, including senior management and subject matter experts
Genuine commitment to understanding the needs of the end-user (many of whom will have minimal technical training) and the ability to work patiently within established government processes and timelines.
Ability to quickly learn complex logistical concepts and adapt design solutions to fit changing needs
Meticulous review and adherence to accessibility and design best practices and willingness to iterate on designs to maintain them
Team-oriented mindset and willingness to work in a multi-disciplinary team
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Auto-ApplyUX/UI Designer
User experience researcher job in Springfield, MA
We are looking for an experienced and creative user experience designer to drive evidence-based product decisions for our Human Capital Management application. Using design thinking methodologies, you will conduct research with HR professionals and employees to validate assumptions and guide feature development. The ideal candidate combines strong research execution skills with design capabilities, working within our Figma environment and contributing to our design systems practice.
Core Job Duties
* Conduct user interviews, usability testing (moderated and unmoderated), and facilitate workshops with HR professionals, managers, and employees to validate assumptions and feature concepts
* Create research plans and methodologies that align with product development cycles and business objectives
* Synthesize research findings into actionable insights and translate them into design requirements and wireframes within Figma
* Collaborate with design systems team to ensure research-validated patterns are documented and scalable across the platform
* Present findings to stakeholders and work closely with product and engineering teams to implement research-driven decisions
* Build and maintain research repositories while contributing to our evolving research practice and methodologies
Minimum Qualifications
* Bachelor's degree in UX Design, HCI, Psychology, or related field
* 3-5 years of experience in UX design with demonstrated user research capabilities
* Proven experience conducting user interviews, usability testing, and workshop facilitation
* Strong portfolio showcasing both design work and research methodologies
* Proficiency in Figma and experience working with design systems
* Experience researching enterprise software users (HR professionals, managers, employees preferred)
* Knowledge of both qualitative and quantitative research methods
* Ability to synthesize complex research findings into clear, actionable recommendations
* Strong presentation and communication skills for stakeholder engagement
* Experience working in agile development environments
* Understanding of web-based application design principles and constraints
Preferred Qualifications
* Experience with HCM, HR tech, or enterprise SaaS products
* Familiarity with AI-assisted design workflows and prompt engineering for research
* Experience with unmoderated testing tools and research platforms
* Knowledge of accessibility principles and inclusive design practices
* Background in statistical analysis or quantitative research methods
* Experience building and scaling research practices within product teams
* Understanding of modern frontend technologies (HTML, CSS, JavaScript basics)
About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit *******************
EEO Statement
isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.
Disability Accommodation
Visit ************************** for more information regarding our incredible culture and focus on our employee experience. Visit ************************* for a comprehensive list of our employee total rewards offerings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.