User experience researcher jobs in Macomb, MI

Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. . You Belong Here Detroit Experience Studio is an immersive program where students are taught the ins and outs of working in a creative agency. You'll learn from professionals who work for some of the world's most well-known brands about what it takes to succeed in this industry. Students are expected to come to each class ready to learn, contribute to their own and their group's work, and commit to being open and engaged throughout the 10-week cohort. We are now accepting applications for the Spring 2026 Cohort! * Applications must be submitted by December 23, 2025 * The Spring 2026 Cohort runs March 3, 2026 - May 14, 2026 * Classes are held every Tuesday and Thursday from 4-6 pm. * Transportation to and from Hunt Street Station in Detroit and a meal will be provided for each student Here's what we expect from you as a student: * Be enrolled as a junior or senior in a Detroit high school * Interested in art, design, writing, project management, or strategy * Willing and able to learn as an individual and contribute as a group member * Committed to attend two 2-hour classes in a 10-week cohort * Ability to present work in class and in a client pitch DES is an amazing opportunity for students to set a path toward college and a career. If you're ready to apply, send us your application! We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. . You Belong Here Detroit Experience Studio is an immersive program where students are taught the ins and outs of working in a creative agency. You'll learn from professionals who work for some of the world's most well-known brands about what it takes to succeed in this industry. Students are expected to come to each class ready to learn, contribute to their own and their group's work, and commit to being open and engaged throughout the 10-week cohort. We are now accepting applications for the Spring 2026 Cohort! * Applications must be submitted by December 23, 2025 * The Spring 2026 Cohort runs March 3, 2026 - May 14, 2026 * Classes are held every Tuesday and Thursday from 4-6 pm. * Transportation to and from Hunt Street Station in Detroit and a meal will be provided for each student Here's what we expect from you as a student: * Be enrolled as a junior or senior in a Detroit high school * Interested in art, design, writing, project management, or strategy * Willing and able to learn as an individual and contribute as a group member * Committed to attend two 2-hour classes in a 10-week cohort * Ability to present work in class and in a client pitch DES is an amazing opportunity for students to set a path toward college and a career. If you're ready to apply, send us your application! We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale. **Role** Energy and Propulsion Systems research is aimed at driving propulsion and vehicle efficiency, cost, and performance improvements. Research also focuses on advancing vehicle and propulsion systems to target enterprise cost reduction through warranty improvement and engineering development efficiency. We are seeking highly motivated and technically skilled candidates in the emerging technology area called Vehicle Health Management (VHM). Internet-of-Things builds many opportunities to improve the life quality of human beings. In the context of vehicle manufacturing, the vehicle engineering data collected through wireless communication (with customer consensus) allow the prediction of vehicle system issues, and the notification of drivers before vehicle performance and, consequently, people's busy life is impacted. With VHM technology, we integrate fundamental physics modeling with modern machine learning techniques such as Large Language Model, to develop diagnostics, prognostics, and system performance management solutions at scale. GM has been leading the way of developing VHM technology to provide customers with an unprecedented level of assurance, convenience, and ownership experience. An example of VHM is the industry-first OnStar Proactive Alert for Starting System, a service GM launched a few years ago that provides early warning to customers in case a component failure is impending, thereby turning emergency repairs into scheduled maintenance events. This service is available on more than 10 million GM vehicles as of now! **What You'll Do** With the growing demand of VHM, GM R&D invites top talent like you to develop this exciting industry leading technology! Join us if you want to work with a vibrant team to address challenges in cloud-based computing, predictive modeling, and AI/ML to advance VHM. We want researchers who have the passion to make positive impacts on people's everyday life. Here are some other things to look forward to: + Generate innovative ideas and establish new research areas + Generate intellectual property, document results, and publish high quality papers + Develop next-generation technologies for vehicle system diagnosis, prognosis, and fault-tolerant controls as well as integration + Develop and execute technical plans, including concept generation, prototype development, system implementation, and performance evaluation + Lead technical discussions and reviews as an expert in this field internally and externally + Maintain state-of-the-art technical expertise in related areas of responsibility + Collaborate with cross-functional global teams and world-class universities **What You'll Need (Required Qualifications)** + U.S. citizenship required pursuant to government contract + PhD in Electrical, Controls, Mechanical, Aerospace Engineering, or a related field, with demonstrated research experience; or a Master's degree with ongoing PhD studies in a relevant discipline. + 0-3 years of relevant industry experience + Strong background in physics-based modeling for continuous and discrete systems, using first principles, system identification, parameter estimation, control and optimization + Strong background in intelligent data modeling, using state-of-the-art AI/ML including LLM, signal processing, statistical inference + Strong background in fault detection and isolation, diagnostics and prognostics, root cause analysis + Demonstrated experience in large-scale data analytics + Demonstrated experience in Python (including familiarity with ML frameworks such as PyTorch or Tensorflow), PySpark, MATLAB/Simulink + Excellent verbal and written communication skills + Excellent interpersonal skills to work effectively with GM internal and external partners **What Will Give You a Competitive Edge (Preferred Qualifications)** + PhD with 3-5 years industry experience + Experience in application of advanced research and technology to the following automotive systems: internal combustion propulsion, high voltage battery, electromechanical actuators, power electronics, electrical systems, chassis systems, environmental sensors such as camera/radar/LIDAR, autonomous driving + Hardware hands-on experience highly seeked, including but not limited to experience in dSpace rapid prototyping, ETAS tools + Experience of project management \#LI-JK3 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel This job may be eligible for relocation benefits. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . We're looking for a passionate **UX Designer** to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. **What You'll Do** + Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. + Translate complex business requirements and data insights into simple, engaging user experiences. + Use A/B and multivariate testing to validate design hypotheses and inform decision-making. + Collaborate with product and analytics teams to design experiments and interpret results. + Apply strong interaction and visual design skills while adhering to brand guidelines. + Advocate for the user while balancing business goals and technical constraints. + Contribute to our design system and help elevate design quality across the organization. **What We're Looking For** + 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. + Expertise in **Figma (or similar design tools)** and comfort working with design systems. + Proven experience leveraging **data analytics, experimentation (A/B and multivariate testing)** to drive design decisions. + Strong understanding of user-centered design principles and usability best practices. + Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. + Experience with iterative product development and agile workflows. + Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $67,000.00 - $97,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

Why us? Shinola Hotel is seeking a VIP Experience Manager to create timeless memories and quality experiences for guests and associates alike. The world's first Shinola Hotel is Detroit's new living room. What started as a watch company has transformed into a luxury brand that creates a lasting impact on visitors and locals alike, with products and services uniquely their own. Born in Detroit, the Shinola team has an unwavering commitment to build upon the city's history and create thoughtfully designed spaces and experiences. Come join the team at Shinola Detroit and experience the artful hospitality this boutique hotel has to offer. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Oversees guest experience for arriving, departing and in-house guests and VIP's as determined by the hotel by ensuring accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Elevates the guest experience through activations and hotel presence within the Front Office. Oversees the VIP program to provide exceptional and personalized experiences for our most loyal guests. Promotes a safe environment and quality services to achieve maximum guest satisfaction and financial success. Responsibilities + Orchestrates, welcomes, and coordinates the delivery of VIP amenities. + Champions and improves ranking of our TripAdvisor program. + Champions our growing Luxury Travel segment by developing relationships with guests. + Helps mitigate late C/O, early C/I issue and ensure guest satisfaction even when pending. + Execute last minute High-end Retail clientele, arrivals and departures that meet and exceed expectations. + Own each VIP guest throughout their stay. + Oversees aspects of the VIP program to include, personalizing service during the stay. + Contact in-house VIPs and high value guests to gain insight about their stay. + Follow-up on any complaints or problems a guest may experience in a timely and professional fashion and determine response to ensure a quality guest experience. + Ensure proper communication to hotel on all hotel activities in a way that ensures that guest needs are being met in a timely fashion. + Ensure optimum guest satisfaction. + Facilitate creating, printing and distributing Amenity Cards for Repeat Guests, special occasions, etc. + Advance all VIP rooms to ensure highest quality level of cleanliness and special preparation. + Ensure VIP amenities are personalized and delivered. + Maintain a friendly, cheerful and courteous demeanor always. + Provide a warm welcome to all arriving and in-house guests; demonstrate the spirit of hospitality during each guest interaction. + Courteously answer all guest inquiries and follow through on all requests. + Maintain excellent guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. + Daily and administrative tasks for Guest Experience Team. Coach and guide department, keep staff accountable to comply with guests' expectations and Shinola standards. Qualifications Education/Formal Training High School diploma or equivalent Experience Minimum two years previous experience as a front desk manager or minimum of four years front office or guest relations experience in a hotel environment. Knowledge/Skills + Must have total understanding of all hotel front office procedures. + Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job. + Requires supervisory/management skills. + Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. + Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems. + Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. + Must be fluent in oral and written English. + Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. + Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. + Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc. + Available to work various shift: AM, PM, Evening, Overnight, Holidays based on VIP arrivals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to read written forms of communication and monochrome computer screen. + Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. + 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required + Pushing/pulling small carts + Lifting of food and beverages on and off carts, 20 lb. maximum + Mobility - must be able to reach all areas of hotel to assist clients. + Carrying and lifting of bar equipment, files and office items up to 25 lbs. Environment Work inside 95% shift. Material/Equipment used. Prolonged standing at indoor, thermostatically climate-controlled workstation. This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned. Benefits + Medical, dental, & vision insurance + Eligible to participate in the Company's 401(k) program with employer matching + Health savings and flexible spending accounts + Basic Life and AD&D insurance + Employee Assistance Program + Great discounts on Hotels, Restaurants, and much more. + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: _2025-29719_ Position Type: _Regular Full-Time_ Property : _Shinola Detroit_ Outlet: _Hotel_ Category: _Front Desk & Guest Services_ _Address_ : _1400 Woodward Ave_ _City_ : _Detroit_ _State_ : _Michigan_ EOE Protected Veterans/Disability

Town Center More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life integration The Member Experience Manager is passionate about leading and inspiring others to deliver the Best Member Experience. They are committed to demonstrating Lake Trust Core Values and delivering a Brand Promise experience to both internal and external members. This individual leads by example and is a role model to their team and their peers. The Member Experience Manager is responsible for maintaining operational excellence of a full service branch office, including operations, lending, product sales, member service, security and safety in accordance with the Credit Union's objectives. This individual is expected to meet or exceed branch sales and service goals through coaching team members to build and enhance member relationships. This person will look for opportunities to make a difference in the communities served by Lake Trust. What You'll Do * Deliver on our Brand Promise and GUIDE principles with each and every interaction (internal and external members). * Coach and mentor team members to develop and enhance their sales and service skills in order to provide the best member experience and to promote individual growth and development. * Promote teamwork to encourage employee engagement and empower team members with the necessary means to provide outstanding service to our members. * Demonstrate outstanding communication skills when providing professional responses to complex and/or sensitive service issues. Think creatively and use sound judgment when investigating and resolving service matters, while striving to obtain an unbiased resolution and assure a high degree of member satisfaction. * Provide direction on all operational aspects of the branch, including audit procedures. Utilize exceptional business awareness when developing, implementing, maintaining, and revising branch operating procedures. What You'll Bring * BA/BS or equivalent management experience required. * Three-Five (3-5) years' leadership experience. * Proven passion for developing and leading people. * Demonstrated ability to think critically, independently and creatively to develop strategies and solutions. What You'll Get * Ability to collaborate and build a sense of togetherness that contributes to a positive work environment. * Being open to change and embracing new opportunities can lead to diverse experiences and career advancement. * By prioritizing member wellbeing, which leads to increase engagement, improved team dynamics, higher levels of motivation and a stronger community culture. Ab

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: Technology becomes extraordinary when it feels human. The manager/digital member experience leads the credit union's digital branch, our largest and most dynamic branch, where members experience connection, confidence, and care through every click, tap, and interaction. This leader ensures digital channels reflect the same warmth, belonging, and trust found in every branch conversation, creating experiences that meet members where they are and move seamlessly with them when their preferences change. As the steward of our digital branch, this leader is accountable for growth, engagement, and excellence across our digital experiences. They move with urgency and purpose, connecting innovation with impact and ensuring every member touchpoint delivers simplicity, clarity, and joy. By partnering closely with the branch network and care center, the manager, digital member experience helps bridge the digital and human journeys, ensuring every interaction feels whole, intuitive, and unmistakably personal. Guided by curiosity, empathy, and accountability, this leader transforms complex systems into empowering experiences that make members' financial lives easier, stronger, and more inspired. Through collaboration, insight, and creativity, this leader brings our purpose to life, creating joy and igniting Michiganders' impossible dreams. This position has a starting annual rate of $103,100 but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of an Manager/Digital Member Experience can look like: Lead with purpose and clarity. Serve as the primary point of contact for digital banking initiatives, coordinating priorities, projects, and partnerships to deliver seamless, member-centric experiences that reflect the credit union's purpose. Champion the digital branch. Take ownership of the digital member experience, ensuring digital channels deliver the same level of care, connection, and excellence as physical branches. Build and sustain member engagement standards that guide growth across all digital tools, including partnered platforms. Drive measurable growth in adoption, activation, and satisfaction, tracking engagement against organizational goals and holding digital performance to the same standards of excellence as branch operations. Ensure accountability and growth. Use data and performance dashboards to monitor key engagement metrics, identify opportunities for improvement, and ensure the digital branch meets growth, efficiency, and experience goals. Celebrate progress with a Huzzah and address challenges with courage and curiosity. Connect digital and human experiences. Ensure interactions transition seamlessly between in-person, phone, and digital channels, creating experiences that meet members where they are, even when preferences shift mid-interaction. Partner with branch, care center, and experience leaders to design connected journeys that feel whole, intuitive, and human. Bridge innovation and integration. Coordinate the smooth transition of new digital capabilities from innovation to ongoing operations. Lead testing, communication, and readiness efforts to ensure pilots and prototypes are refined, adopted, and integrated seamlessly into the member experience. Turn innovation into sustainable, member-ready solutions that deliver lasting impact and measurable results. Deliver operational excellence. Oversee the day-to-day performance, reliability, and optimization of digital platforms. Partner with internal teams and external vendors to ensure functionality, security, and compliance, minimizing friction in member journeys. Leverage data for insight. Monitor and interpret data across digital channels to inform priorities, track engagement, and identify opportunities to improve ease of use, satisfaction, and member connection. Collaborate across teams. Work closely with branches, the care center, marketing, IT, innovation, and business intelligence to align efforts, share insights, and create a unified member experience across all touchpoints. Guide improvement and adoption. Lead digital enhancements, testing, and implementation of features that simplify the member experience. Ensure members and employees are informed, supported, and confident through every change. Challenge the status quo. Act as a catalyst for progress, encouraging teams to embrace change, iterate quickly, and deliver innovative solutions that strengthen member relationships and impact. Solve with heart. Respond to digital challenges with empathy and urgency. Partner across teams to resolve issues thoughtfully, ensuring members feel heard, supported, and valued through both light and dark moments. Model curiosity and learning. Stay engaged with emerging trends, technologies, and member behaviors. Encourage a culture of continuous improvement, experimentation, and adaptability that keeps the digital branch thriving. What you bring to the table: High school diploma or equivalent. 4-6 years of leadership experience. Minimum 3 years of project management experience. Ability to transition from high-level strategic planning to detailed service delivery issues. Proficiency using Excel, Word, and Outlook. You might also have: Bachelor's degree in business, marketing, or communications. Minimum 3 years of financial industry experience. Experience in online banking or digital channels. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: Technology becomes extraordinary when it feels human. The manager/digital member experience leads the credit union's digital branch, our largest and most dynamic branch, where members experience connection, confidence, and care through every click, tap, and interaction. This leader ensures digital channels reflect the same warmth, belonging, and trust found in every branch conversation, creating experiences that meet members where they are and move seamlessly with them when their preferences change. As the steward of our digital branch, this leader is accountable for growth, engagement, and excellence across our digital experiences. They move with urgency and purpose, connecting innovation with impact and ensuring every member touchpoint delivers simplicity, clarity, and joy. By partnering closely with the branch network and care center, the manager, digital member experience helps bridge the digital and human journeys, ensuring every interaction feels whole, intuitive, and unmistakably personal. Guided by curiosity, empathy, and accountability, this leader transforms complex systems into empowering experiences that make members' financial lives easier, stronger, and more inspired. Through collaboration, insight, and creativity, this leader brings our purpose to life, creating joy and igniting Michiganders' impossible dreams. This position has a starting annual rate of $103,100 but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of an Manager/Digital Member Experience can look like: Lead with purpose and clarity. Serve as the primary point of contact for digital banking initiatives, coordinating priorities, projects, and partnerships to deliver seamless, member-centric experiences that reflect the credit union's purpose. Champion the digital branch. Take ownership of the digital member experience, ensuring digital channels deliver the same level of care, connection, and excellence as physical branches. Build and sustain member engagement standards that guide growth across all digital tools, including partnered platforms. Drive measurable growth in adoption, activation, and satisfaction, tracking engagement against organizational goals and holding digital performance to the same standards of excellence as branch operations. Ensure accountability and growth. Use data and performance dashboards to monitor key engagement metrics, identify opportunities for improvement, and ensure the digital branch meets growth, efficiency, and experience goals. Celebrate progress with a Huzzah and address challenges with courage and curiosity. Connect digital and human experiences. Ensure interactions transition seamlessly between in-person, phone, and digital channels, creating experiences that meet members where they are, even when preferences shift mid-interaction. Partner with branch, care center, and experience leaders to design connected journeys that feel whole, intuitive, and human. Bridge innovation and integration. Coordinate the smooth transition of new digital capabilities from innovation to ongoing operations. Lead testing, communication, and readiness efforts to ensure pilots and prototypes are refined, adopted, and integrated seamlessly into the member experience. Turn innovation into sustainable, member-ready solutions that deliver lasting impact and measurable results. Deliver operational excellence. Oversee the day-to-day performance, reliability, and optimization of digital platforms. Partner with internal teams and external vendors to ensure functionality, security, and compliance, minimizing friction in member journeys. Leverage data for insight. Monitor and interpret data across digital channels to inform priorities, track engagement, and identify opportunities to improve ease of use, satisfaction, and member connection. Collaborate across teams. Work closely with branches, the care center, marketing, IT, innovation, and business intelligence to align efforts, share insights, and create a unified member experience across all touchpoints. Guide improvement and adoption. Lead digital enhancements, testing, and implementation of features that simplify the member experience. Ensure members and employees are informed, supported, and confident through every change. Challenge the status quo. Act as a catalyst for progress, encouraging teams to embrace change, iterate quickly, and deliver innovative solutions that strengthen member relationships and impact. Solve with heart. Respond to digital challenges with empathy and urgency. Partner across teams to resolve issues thoughtfully, ensuring members feel heard, supported, and valued through both light and dark moments. Model curiosity and learning. Stay engaged with emerging trends, technologies, and member behaviors. Encourage a culture of continuous improvement, experimentation, and adaptability that keeps the digital branch thriving. What you bring to the table: High school diploma or equivalent. 4-6 years of leadership experience. Minimum 3 years of project management experience. Ability to transition from high-level strategic planning to detailed service delivery issues. Proficiency using Excel, Word, and Outlook. You might also have: Bachelor's degree in business, marketing, or communications. Minimum 3 years of financial industry experience. Experience in online banking or digital channels. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Conduct primary research via user interviews, focus groups and contextual analysis to generate actionable insights for user experience designs. Assist with designing usability tests, draft test scripts and perform test moderation. Interaction Design Effectively represent the voice of the user to influence and improve design decisions. Create wireframes, site maps, feature lists, specifications and other artifacts. Develop interactive design simulations using Axure or similar design tools. Qualifications Qualifications: Minimum 2 years of experience designing user interfaces for the web following user-centered design principles. Portfolio of past UX/IA projects including task flows, site maps, wireframes, etc. required. Proficiency with design tools, such as Axure, Visio, Omnigraffle, iRise, Fireworks, Photoshop or Illustrator. Experience designing for mobile and/or responsive web preferred. Additional Information To know more about this opportunity, please contact: Nishita Honest ******************************* ************

Greetings from Fabergent, Kindly let me know if you are currently available in the job market Feel free to browse across through an opening below which matches your profile Please respond with your updated profile if interested Title: UI Design Manager Duration : 4 months Interview Type : Phone face 2 face Qualifications: • 5+ years of interactive design direction experience with 2+ years experience as an administrative lead/manager • MFA, BA or BS in areas such as interactive design, Fine Arts or Graphic Design. • Demonstrated experience with a variety of design tools, such as Photoshop, Illustrator, and InDesign and design-asset management tools • A working knowledge of HTML, CSS, JavaScript; experience working with responsive framework, such as Bootstrap preferred • Demonstrated experience directing all elements of design, including typography, imagery, iconography, etc. • Proven experience developing and managing visual design guidelines and standards • Proven experience presenting creative work to decision makers, stakeholders, and colleagues • Proven experience working in a collaborative environment; Agile experience a definite plus • Demonstrable appreciation of user centered design principles and methods • Superior conceptual and critical-thinking abilities, as well as the ability to provide hands-on tactical execution with the utmost attention to detail and timeline management *********************************************************************************************************************** Best Regards, Tissa George Mobile: ************ FABERGENT INC |***************** Additional Information All your information will be kept confidential according to EEO guidelines.

NITS is a boutique technology and marketing firm that specializes in developing and executing automotive dealer parts marketing programs for automotive OEMS. We have several proprietary platforms and tools to facilitate the management and execution of dealer facing parts marketing programs. We build customize Business Intelligence system for Fortune 500 firms. NITS has been voted by Corp Magazine as “Michigan's Economic Bright Spot” and as Inc 500's and Inc 5000's “One of the Fastest Growing Private Companies” in 2014 and 2015. Job Description . As a User Experience Designer for NITS Solutions, you will ensure that software products are user-friendly and completely functional to engage users and drive business results. You will be expected to collaborate regularly with developer teams, manage visual design, consult with clients, and stay up to date with technology trends. Skills and Job Requirements Work with developers, business analysts and end users to design and build user experience, as well as to define business and feature requirements. Create process flows, conceptual diagrams, wireframes (high-fidelity and low-fidelity), and mockups to effectively communicate high-level design strategies and detailed interaction behaviors. Validate design by participating in user testing and iterates or pivots based upon the user test results. Experience throughout Software Development Lifecycle (SDLC). Exceptional attention to the user experience throughout the SDLC. Ability to simplify and distill complex business processes into intuitive experiences. Exhibit strong attention to detail, demonstrated by past UX projects. Qualifications Bachelor's degree in design, human-computer interaction (HCI), software engineering, or a related field. Master's preferred. Education or experience in user-centered design techniques. Deep understanding of web technologies: HTML, CSS, Flash. A solid portfolio demonstrating strong interactive and visual design skills. For quick consideration, please include a link to your online portfolio or any interactive applications you've designed with your application materials. NITS Solutions offers paid vacation and holidays, 401(k) and health care benefits. Position location is in Novi, MI. Local candidates only. Additional Information All your information will be kept confidential according to EEO guidelines.

Are you a UX Designer or a Business Analyst with a desire to work with a rapidly growing company helping Fortune 500 companies achieve performance excellence? About Us: We help organizations successfully develop and implement their strategies. We assist a diverse client base across all industries in meeting the demands of today's challenging markets. The unique proprietary approach that we adopted has resulted in rapid growth of the company and its client base. Our clients include Fortune 500 companies as well as multinational companies in all sectors: private, public, and government. We have performed engagements in the US and other countries. Role Overview: We're looking for a versatile and driven UX Designer / Business Analyst to join our team and help shape the future of enterprise applications. This hybrid role is ideal for someone who thrives at the intersection of user-centered design and business analysis, and who is passionate about creating intuitive, data-informed digital experiences that solve real business problems. You'll be responsible for designing seamless user experiences while also gathering and analyzing business requirements, mapping processes, and collaborating with cross-functional teams to deliver impactful solutions. Key Responsibilities UX/UI Design Design wireframes, mockups, prototypes, and high-fidelity visuals for enterprise applications. Conduct user research, usability testing, and accessibility assessments (e.g., WCAG, ADA compliance). Develop user personas, journey maps, and user flows to inform design decisions. Collaborate with developers and stakeholders to ensure design feasibility and alignment with business goals. Advocate for user needs and maintain design consistency across platforms. Business Analysis Engage with stakeholders to gather and document business requirements (BRD, FRD, PRD, User Stories). Analyze data and workflows to identify opportunities for process improvement. Map current and future state business processes and translate them into actionable insights. Support sprint planning, backlog grooming, and cross-functional collaboration. Create dashboards, reports, and visualizations to support decision-making. Qualifications 3-6 years of experience in UX/UI design and/or business analysis, preferably in enterprise environments. Proficiency in design tools (e.g., Figma, Adobe XD, Sketch) and prototyping platforms. Experience with data analysis tools (e.g., Power BI, Tableau, Excel, SQL). Strong understanding of UX principles, accessibility standards, and responsive design. Excellent communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, agile environment. Bachelor's degree in Design, Human-Computer Interaction, Business, or related field. Good to Have Experience working on Supply Chain products and/or in legacy industries such as Utilities, Manufacturing, Healthcare, Public Agencies Familiarity with enterprise software Exposure to Agile methodologies and tools (e.g., JIRA, Confluence). Knowledge of usability testing frameworks and survey tools. Comfort with both qualitative and quantitative research methods.

* Under general supervision, responsible for monitoring the financial status of specific grants or a small portfolio of Principal Investigators (PIs). * This role ensures compliance with accounting procedures, analyzes expenses to allocate grant funds accurately, and collaborates across departments to resolve accounting discrepancies in a timely manner. * Additionally, this role will assist PIs in preparing research grant applications, focusing on budget preparation in adherence to internal and external guidelines. EDUCATION/EXPERIENCE REQUIRED: * Bachelor's degree in health sciences, health related field, finance, or business, * OR * High School diploma with at least one (1) year experience in a research grant or contract specialist position. * Analytical ability with attention to detail. * Good interpersonal, verbal, and written skills. Additional Information * Organization: Henry Ford Medical Group * Department: Research Design and Analysis * Shift: Day Job * Union Code: Not Applicable

Looking for an experienced UX Designer and Frontend Developer to join our rapidly growing team with a strong sense for designing and building products. This role will enable you to work closely with product team, clients, marketing team, and the IT team to design applications related to consumer facing interfaces, analytics dashboards, mobile apps, and more. You'll work on several products in a collaborative and agile-inspired environment. To be qualified for this role, you need to be a UX designer with background in graphic design and front-end development.Someone who is both technically savvy and passionate about getting into the nuts and bolts of a product and why it works, as well as being an excellent verbal/written communicator will excel long term. The UX Designer will lead products from discovery through iterative delivery while maintaining a user-centered approach in design perspective and practice and must have a firm understanding of user-centered design principles and user research methodologiesis crucial for success in the role. What do you need to perform this role You have a strong background in graphic design and front-end development using Adobe design products, React, Angular and other programs like CSS, HTML, JavaScript. Collaborate with product managers, engineers, and cross-functional stakeholders to understand requirements, and provide creative, thoughtful solutions Communicate the user experience at various stages of the design process with wireframes, storyboards, mockups, and/or prototypes Integrate user feedback and business requirements into ongoing product experience updates You have a good understanding of technical issues and relationships You love to work with clients to create software applications that revolutionize their business You want to play a key role in defining the products vision and roadmap and are eager to work closely with our engineers and product managers to do so You can adapt quickly to change and handle stress effectively You thrive on collaboration, understand the process of iteration and are excited about taking projects from inception to launch You want to be part of a fun, challenging and collaborative environment where egos are left at the door Plan and design all customer experience aspects of the project Ensure that the design is in accordance with the client requirements Ensure that all deliverables meet or exceed the companys stringent quality requirements Lead and coordinate multi-disciplinary teams assigned to the project Act as the UX Design point of contact with customers, other teams within the organization and suppliers

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at ************** to know more . Skills Required: Human-Computer Interaction Experience Required: Designer 3 Exp.: 3-5+ years Experience Preferred: Figma, Interaction design, Information Architecture, Rapid Prototyping, Strategy, Design Polish Education Required: Bachelor's Degree Additional Information: 4 days in office Submit with Portfolio Link! V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans. https://**************/careers - to view all of our open opportunities and to learn more about our benefits.

Brand: Einstein Bros. BagelsBreakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the world. To laugh, smile, and enjoy each other's company that much more. And to us, there's no better way to do that than with the bagel. Second: we are committed to work-life balance for our team. Our stores close at 2pm! You will never miss that dance recital or once in a lifetime concert. Join our team! We are looking for Seasonal Team Members! If you are ready to work, have fun and bring a smile to a guest each day, then becoming a Team Member is for you. We are looking for seasonal Team Members to join us for the summer season! Our Team Members are the secret ingredient in our bakery. Their personalities are what sets us apart from the competition. Oh, and our bagels - let's not forget about those! What's a day in the life of a Team Member? Our Team Members make sure every guest feels welcomed from the minute they walk in. We are looking for true brand ambassadors that are excited to promote the company by creating a positive guest experience. Our teams take pride in providing excellent guest service by ensuring the quality of the food and beverages we serve; and by keeping a safe and clean store environment. Why would you want to work anywhere else? If this sounds like a place where you would enjoy coming to work, to make peoples' mornings, we'd love to hear from you. What's in it for you: Flexible schedule. Great for students! You will never have to work past 3PM (Yep, you read that right! NO EVENINGS & NO NIGHTS!) Competitive pay, plus cash and credit card tips* Potential to transition to a permanent role. What are we looking for? Must be at least 16 years or older Must be able to work varied hours/days as business dictates including early hours (as early as 3am depending on the restaurant) and weekends Must be able to multi-task and work in a fast-paced environment Restaurant, retail, or guest service experience a plus, but not required! Work schedules and hours will vary based on operational requirements. Employment is contingent on business needs and performance. Tip eligibility subject to state regulations. Address: | 640 Ann Arbor Rd W , Plymouth, Michigan 48170 | The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Bagel Brands reserve the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.

**Why us?** **Shinola Hotel** is seeking a **VIP Experience Manager** to create timeless memories and quality experiences for guests and associates alike. The world's first **Shinola Hotel** is Detroit's new living room. What started as a watch company has transformed into a luxury brand that creates a lasting impact on visitors and locals alike, with products and services uniquely their own. Born in Detroit, the Shinola team has an unwavering commitment to build upon the city's history and create thoughtfully designed spaces and experiences. Come join the team at Shinola Detroit and experience the artful hospitality this boutique hotel has to offer. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! **Job Overview** Oversees guest experience for arriving, departing and in-house guests and VIP's as determined by the hotel by ensuring accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Elevates the guest experience through activations and hotel presence within the Front Office. Oversees the VIP program to provide exceptional and personalized experiences for our most loyal guests. Promotes a safe environment and quality services to achieve maximum guest satisfaction and financial success. **Responsibilities** + Orchestrates, welcomes, and coordinates the delivery of VIP amenities. + Champions and improves ranking of our TripAdvisor program. + Champions our growing Luxury Travel segment by developing relationships with guests. + Helps mitigate late C/O, early C/I issue and ensure guest satisfaction even when pending. + Execute last minute High-end Retail clientele, arrivals and departures that meet and exceed expectations. + Own each VIP guest throughout their stay. + Oversees aspects of the VIP program to include, personalizing service during the stay. + Contact in-house VIPs and high value guests to gain insight about their stay. + Follow-up on any complaints or problems a guest may experience in a timely and professional fashion and determine response to ensure a quality guest experience. + Ensure proper communication to hotel on all hotel activities in a way that ensures that guest needs are being met in a timely fashion. + Ensure optimum guest satisfaction. + Facilitate creating, printing and distributing Amenity Cards for Repeat Guests, special occasions, etc. + Advance all VIP rooms to ensure highest quality level of cleanliness and special preparation. + Ensure VIP amenities are personalized and delivered. + Maintain a friendly, cheerful and courteous demeanor always. + Provide a warm welcome to all arriving and in-house guests; demonstrate the spirit of hospitality during each guest interaction. + Courteously answer all guest inquiries and follow through on all requests. + Maintain excellent guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. + Daily and administrative tasks for Guest Experience Team. Coach and guide department, keep staff accountable to comply with guests' expectations and Shinola standards. **Qualifications** **Education/Formal Training** High School diploma or equivalent **Experience** Minimum two years previous experience as a front desk manager or minimum of four years front office or guest relations experience in a hotel environment. **Knowledge/Skills** + Must have total understanding of all hotel front office procedures. + Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job. + Requires supervisory/management skills. + Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. + Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems. + Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. + Must be fluent in oral and written English. + Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. + Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. + Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc. + Available to work various shift: AM, PM, Evening, Overnight, Holidays based on VIP arrivals. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to read written forms of communication and monochrome computer screen. + Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. + 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required + Pushing/pulling small carts + Lifting of food and beverages on and off carts, 20 lb. maximum + Mobility - must be able to reach all areas of hotel to assist clients. + Carrying and lifting of bar equipment, files and office items up to 25 lbs. **Environment** Work inside 95% shift. Material/Equipment used. Prolonged standing at indoor, thermostatically climate-controlled workstation. **This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.** **Benefits** + Medical, dental, & vision insurance + Eligible to participate in the Company's 401(k) program with employer matching + Health savings and flexible spending accounts + Basic Life and AD&D insurance + Employee Assistance Program + Great discounts on Hotels, Restaurants, and much more. + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. **ID:** _2025-29719_ **Position Type:** _Regular Full-Time_ **Property** **:** _Shinola Detroit_ **Outlet:** _Hotel_ **Category:** _Front Desk & Guest Services_ **_Address_** **:** _1400 Woodward Ave_ **_City_** **:** _Detroit_ **_State_** **:** _Michigan_ EOE Protected Veterans/Disability

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact on helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **What you'll do:** + Collaborate with product managers, engineers, and researchers to define, design, and deliver intuitive product experiences. + Translate customer needs and business goals into clear, usable, and elegant design solutions. + Create wireframes, prototypes, and high-fidelity designs that communicate ideas effectively across teams. + Contribute to and help evolve our design system for consistency and scalability across products. + Partner with researchers and data analysts to understand user behavior and validate design decisions. + Advocate for accessibility and inclusive design in every deliverable. + Present design work and rationale to cross-functional partners and collaborators with clarity and confidence. **What you bring:** + 3+ years of professional UX/product design experience. + Experience designing **sophisticated digital products** ideally for large user bases or enterprise contexts. + Strong portfolio showcasing work that demonstrates problem-solving, product thinking, and design execution at scale. + Proficiency with industry-standard design tools (Figma preferred). + Ability to balance user needs, business objectives, and technical constraints. + Experience working with design systems and contributing to their evolution. + Excellent collaboration and communication skills. **Nice to have:** + Experience with education technology or other mission-driven products. + Familiarity with AI-driven tools and workflows. + Previous experience at a large product-focused tech company. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $67,000.00 - $87,100.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Title : Sr. User Experience (UX) Designer Location : Southfield, MI Duration : 6 month (contract to hire) Summary: We are seeking someone with a passion for user experience design to assist us in developing our next generation of web-based software products. As a part of the UX Design team you will assist in defining and executing an iterative UX development process to design & prototype future web-based products. Responsibilities : Work closely with product teams to uncover business needs, develop design strategies and communicate your design solutions Design and specify the product experience using iterative design techniques including design studios, customer interviews and usability testing Produce design deliverables such as sketches, scenarios, wireframes, mental models and prototypes Effectively communicate research findings, conceptual ideas and detailed design rationale both verbally and visually Accountable for the quality of work, delivered within agreed procedures and timeframes and focused on internal and/or external customer needs Qualifications : Proven ability to work in a cross-discipline, open and creative team Highly creative, detail-oriented, passionate about delivering the best user experience possible A portfolio demonstrating relevant experience in user-centric design Experience in rapid prototyping a plus Qualifications User Experience, Prototyping, Wire-frames Additional Information To know more about this opportunity, please contact: Monil Narayan ************ ******************************